Hotel - Novotel Orléans Sud La Source
Novotel Hotel Novotel Hotel

Novotel Orléans Sud La Source Hotel

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4.0/5 658 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor heated pool
  • Well-being  (Nearby)
    • Hammam (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children
  • Outdoor tennis court
  • Other sports activities
    • Billiards/Snooker
    • Boules/petanque
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 14 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, with a contemporary design and fully modular, the Novotel room is a real living area and can be adapted to any requirements. Free WIFI is available in all rooms.Combine work and pleasure in complete serenity or enjoy special family moments. Choose an Executive Room and make full use of the bathrobes, Nespresso machine and free minibar.

  • 119 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 66 family rooms
  • 10 connecting rooms
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,299 reviews

Our guest reviews for Novotel Orléans Sud La Source

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 658 reviews
AccorHotels certified review
Norbert T. Business - 12/02/2018
« I especially like the good internet connection »

I stay almost each month at the Novotel in Orléans. I like the quick check-in and check-out process. Breakfast is very tasty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Troendle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Delphine Faucheux Front Office Manager

AccorHotels certified review
Mark Business - 08/02/2018
« Basic room and services »

I have stayed at this hotel before, and so I knew what to expect. The room was very basic with adequate facilities. The condition of the room was below average (stained carpeting, furniture slightly damaged, few amenities). The food in the restaurant was adequate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK P., Thank you for taking the time to tell us about your experience at the Novotel Orléans Sud La Source. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are starting our renovations this year, and we know our hotel looks old for now, but we already finished a fw bathrooms and wre will be able to show you that in your future stay. So it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elodie Villemain Assistant Front Desk Manager

AccorHotels certified review
Mr F. Business - 27/01/2018

Very good experience. Nice freindly staff always willing to help. Had issues with my room card needing to be reprogrammed a few times . It may be worth ensuring clients are aware of keeping room cards away from mobile phones :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN F., We very much appreciate your comments regarding your stay at the Novotel Orléans Sud La Source. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine Faucheux Front Office Manager

AccorHotels certified review
Anonymous Business - 10/01/2018

agreable

Our hotel has responded to the review
Our hotel has responded to the review

Madame B., Nous vous remercions pour vos notes sur le Novotel Orléans Sud La Source. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très prochainement. Cordialement, Elodie Villemain Première de Réception

AccorHotels certified review
Chris W. Couples - 26/12/2017
« Warm welcome, friendly staff and comfortable room »

As always the receptrion staff were very helpful and put up with my faulty French. The beds were comfortable less so the pillows. Bathroom good but a handle over the bath would improve ease of access for pensioners. I paid in advance for dinner but we did not take it, we had to pay for it nonethe less and wonder now whether that was made clear on booking?

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER W., Thank you for commenting your stay in our hotel. Please note that our bathrooms are being renovated in 2018. For the diner, it is true that if you book in advance a service with a prepaid rate, the sales conditions are not flexible: you can't cancel or modify you booking at all. If you are not sure to eat here, we encourage you not to book the meal; you can access the restaurant and eat "A la carte" anyway. Moreover, for the breakfast, by booking it in advance with the room as a package, the price is more interesting. I hope my advises will help you for your future bookings and we hope to welcome you again in the future. Best Regards, Elodie Villemain Assistant Front Desk Manager

TripAdvisor review
Couples - 24/12/2017
« Stay on 19 Dec 19 »

As usual the mattress was very comfortable not so the pillows. The temperatrure was ideal. The room was quiet. The only criticism of the bathroom was the absence of an handle to help step into the shower/bath I booked the evening meal but we didn't takle it but still had to pa\y for it, I think it should be made clear that yopu cannot provisionally book dinner. Breakfast is too expensive and we never take it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear "Z3047YHchrisw", Thank you for commenting your stay in our hotel. Please note that our bathrooms are being renovated in 2018. For the diner, it is true that if you book in advance a service with a prepaid rate, the sales conditions are not flexible: you can't cancel or modify you booking at all. If you are not sure to eat here, we encourage you not to book the meal; you can access the restaurant and eat "A la carte" anyway. Moreover, for the breakfast, by booking it in advance with the room as a package, the price is more interesting. I hope my advises will help you for your futur bookings and we hope to welcome you again in the future. Best Regards, Elodie Villemain Assistant Front Desk Manager

AccorHotels certified review
Tg Business - 20/12/2017
« Friendly and welcoming staff »

I have been coming to this hotel for a decade now for business and the staff is most certainly my favorite bit. The service and food quality are also very good.

Our hotel has responded to the review
Our hotel has responded to the review

Madame G., Nous vous remercions pour votre commentaire sur notre hôtel. Nous sommes très heureux de lire vos remarques positives sur notre accueil, et sommes ravis de vous compter parmi nos clients fidèles. Nous espérons vous accueillir à nouveau très prochainement. Cordialement, Elodie Villemain Première de Réception

AccorHotels certified review
Anonymous Couples - 18/12/2017

Our experience was good. The reception was excellent as was the room. We did however have one area of dissatisfaction. That was with breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT J., We very much appreciate your comments regarding your stay at the Novotel Orléans Sud La Source. It is always a pleasure to receive positive feedback. I will share your comments with our team. However, we are sorry that the breakfast didn't meet with your expectations. Would you have more informations about what you disliked? Thank you again for sharing your experience. Sincerely, Elodie Villemain Assistant Front Desk Manager

AccorHotels certified review
Nigel H. Friends - 10/12/2017
« Good hotel helpful staff food rather poorer than in the past »

I have stayed here many times before travelling from UK yo my house in Dordogne. Hotrl continues to offer a good experience although the Yeo evening meals eaten in the restaurant were rather disappointing and not up to previous standards

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIGEL HAY, We very much appreciate your comments regarding your stay at the Novotel Orléans Sud La Source. We are pleased that you enjoyed your stay as always, but sorry to hear your meal was disappointing. Could you explain us what went wrong? Your comments are always helpful in order to improve the quality of our services that is why I thank you for your time. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, Elodie Villemain Assistant Front Desk Manager

AccorHotels certified review
Tony N. Couples - 23/11/2017

A reliable hotel that we repeatedly return to when travelling through France. We know what we are going to get and commend the staff on their high standards. This time we asked for a room with a shower. The walk in shower was excellent but we were not happy when it was referred to as a bedroom for the disabled. We are not disabled, but prefer a walk in shower. We understand that more rooms at La Source are to have walk in showers, this makes us very happy. Perhaps you could put these shower rooms I your other hotels?

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONY N., We very much appreciate your comments regarding your stay at the Novotel Orléans Sud La Source. It is always a pleasure to receive positive feedback. Indeed for now, our rooms with a shower are only the disabled rooms. But we are having renovations starting in January and then, we will have more rooms with showers and not for disabled. Thank you again for sharing your experience, and we hope your next visit will be soon. Sincerely, Elodie Villemain Assistant Front Desk Manager

AccorHotels certified review
Eileen M. Couples - 20/11/2017

The bed was very close to the wall, and the bedside table had the phone and papers on it, so there was hardly rom for a glass of water, and it was difficult to get to the bed. The decoration of the bathroom was a bit chipped and old, but it was clean. A little bit of a tired hotel I think. The staff were charming, especially the waiter in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Delphine Faucheux Front Office Manager

AccorHotels certified review
Anonymous Business - 18/11/2017

Impeccable

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur D., Nous vous remercions pour les notes que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Delphine Faucheux Chef de Réception

AccorHotels certified review
Mr R. M. Couples - 17/11/2017
« Previous stay 2015 was better with regard to service and condition of infrastructure. »

Yes generally we were satisfied but felt that refurbishment was overdue to the fabric of the hotel. Carpets are dirty and well worn and furniture and decoration in need of update.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT M., Thank you for taking the time to tell us about your experience at the Novotel Orléans Sud La Source. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be informed that we are starting our refurbishment in Januar, as we know and agry our hotel needs it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elodie Villemain Assistant Front Desk Manager

AccorHotels certified review
Anonymous Business - 08/11/2017
« normal hotel, in case I'll be in the area I'll be back. »

simple hotel, rooms are clean, overall facility maintenance (carpets in the corridors) could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUCA F., We very much appreciate your comments regarding your stay at the Novotel Orléans Sud La Source. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About your comment on the carpet, I inform you that our hotel will be renovated from January 2018. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine Faucheux Front Office Manager

AccorHotels certified review
Janet G. Couples - 07/11/2017
« Clean and comfortable, very convenient stopping off place. »

Room and space for dog was good, there was limited choice in the restaurant and only adequate quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANET G., We appreciate your comments regarding your stay at the Novotel Orléans Sud La Source. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie Villemain Assistant Front Desk Manager

TripAdvisor review
vandemeenth Couples - 27/10/2017
« orleans sud »

a very good novotel (200 letters, do not make it an obligation !!! should be volontary) a good hotel difficult to find but in all aspects this is a very nice location with a positive attitude the 2 beds is nice and much better than the small double beds of most novotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear "Vandemeenth", We would like to thank you for taking the time to write a comment regarding our hotel. It is always a pleasure to receive a positive feedback. We hope to have the chance to welcome you again in the future. Best Regards, Elodie Villemain Assistant Front Desk Manager

AccorHotels certified review
David Solo - 19/10/2017
« Great location, friendly staff but tired bedrooms and common areas. »

This hotel has a great location outside Orleans. The hotel is set in park-like grounds with easy parking. The staff are friendly and helpful. But my bedroom (155) was tired. The bathroom is plastic and very out of date. The carpets throughout the hotel are dirty and need changing. The bar is pleasant and the restaurant is good. The menu is well thought-out and executed. Breakfast is ok but not much service. Should I really have to cook my own egg in a 4 star hotel??

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID S., Thank you for taking the time to tell us about your experience at the Novotel Orléans Sud La Source. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for commenting about the staff. For the tired rooms, we all agry with you, but please be informed that our hotel will be renovated from december this year. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elodie Villemain Assistant Front Desk Manager

AccorHotels certified review
Michael Couples - 13/10/2017
« Generally ok »

Staff and food etc fine. Room not good. We had ordered a superior twin room but the room we got was not superior. It was obviously due a reburbishment and the floor carpet was old and badly stained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL EMMERSON, Thank you for taking the time to tell us about your experience at the Novotel Orléans Sud La Source. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I confirm that you had a Superior room with 2 twin beds. We have only 2 kind of room in the hotel: the Superior, and the Executive. I understand that you find it old and please be informed that we are starting our renovations in december. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elodie Villemain Assistant Front Desk Manager

TripAdvisor review
26CCG Couples - 06/10/2017
« enjoyable stay »

Good welcome at reception, pleasant room with excellent shower, Room reasonably large wiih comfortable sofa very good dinner and breakfast, nice bar. Friendly and efficient staff. The hotel is situated in in nice grounds

Our hotel has responded to the review
Our hotel has responded to the review

Dear "26CCG", We would like to thant you for your comment regarding the Novotel Orleans la Source. It is a pleasure to receive this positive feedback, and I will share your words with all the team as an encouragement. We hope to welcome you again in the future. Best regards, Elodie Villemain Assistant Front Desk Manager

AccorHotels certified review
Anonymous Business - 05/10/2017

personnel charmant mais hotel vetuste

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur PERE, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour au Novotel Orléans Sud La Source. Nous vous remercions de souligner la qualité de travail du personnel. Pour la vétusté de l'établissement, nous comprenons que notre hôtel est vieillissant, c'est d'ailleurs pour cette raison que nous entamerons en janvier des travaux de rénovation. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Elodie Villemain Première de Réception

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