Hotel - Novotel Orléans Sud La Source
Novotel Hotel Novotel Hotel

Novotel Orléans Sud La Source Hotel

4.0/5 713 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor heated pool
  • Well-being  (Nearby)
    • Hammam
    • Massage
    • Solarium
  • Outdoor playground for children
  • Outdoor tennis court
  • Other sports activities
    • Billiards/Snooker
    • Boules/petanque
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 14 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, with a contemporary design and fully modular, the Novotel room is a real living area and can be adapted to any requirements. Free WIFI is available in all rooms.Combine work and pleasure in complete serenity or enjoy special family moments. Choose an Executive Room and make full use of the bathrobes, Nespresso machine and free minibar.

  • 119 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 66 family rooms
  • 10 connecting rooms
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,853 reviews

Our guest reviews for Novotel Orléans Sud La Source

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 713 reviews
Dr J. H. Couples - 14/10/2018 AccorHotels certified review
« We were well looked after »

The staff were friendly and helpful. There is a problem with manning the bar between 18.30 and 1900. There is no bar person. This has happened every time we have stayed here - now about 5 times. It seems the same personnel work in the bar and the restaurant - which are not near enough to each other for staff to see there are customers in the bar needing service.

G W. Couples - 02/10/2018 AccorHotels certified review
« Overall not bad but not that good could do better »

Found a evening meal a little dull this could be definitely better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Grahame, We very much appreciate your comments regarding your stay at the Novotel Orléans Sud La Source. I have read your comment on the restauration and I have the pleasure to inform you that we will change the menu during the month of October. However, I will share your comments with France Accorhotels catering teams for improvements. I have noted your encouragement regarding the rest of the hotel services and it is with a real pleasure that I will share them with the team. Looking forward to receiving you again, King regards, Stéphane Nonnet Maître d'hôtel

Francoise L. Couples - 29/09/2018 AccorHotels certified review

The bed was very comfortable and the location was pleasant. We Did not think that the serving staff at the restaurant and bar were very attentive towards us and did seems to be be motivated or interested in their work. We pointed out a few problems with our meals but did not get any feedback or apology. We thought the corporate party received more attention. The breakfast staff were very amiable and helpful. We generally stay at Mercure in Orleans were the service is impeccable ; unfortunately the hotel was fully booked that day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., We very much appreciate your comments regarding your stay at the Novotel Orléans Sud La Source. I am pleased to take into account that you have found the location and quality of the bedding that meets your expectations. Regarding the food & beverage service, I am sorry that this service did not leave you a good memory. Your comment will be shared with our teams and the points you have raised will be improved, so I thank you especially for sharing it with me, it is thanks to that that we can stick as close to your expectations. Looking forward to receiving you again, Kind regards Stéphane Nonnet Maître d'hôtel

Anonymous Couples - 18/09/2018 AccorHotels certified review

Good but restaurant quality poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Orléans Sud La Source. I have taken note of your satisfaction regarding the quality of our hotel and I thank you for it. However, I am disappointed to hear that your memory of the restaurant is not good and as such I would like you to contact me at the following address: h0… so that I can have more information about this. For information please note that we will change the menu of the restaurant in the coming days. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Nonnet Maître d'hôtel

F. C. Couples - 17/09/2018 AccorHotels certified review
« Satisfactory. »

A useful overnight stay as we headed south. Staff excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN C., We very much appreciate your comments regarding your stay at the Novotel Orléans Sud La Source. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We hope your next visit will be as pleasant as the previous one. Sincerely, Caroline Ficheux Assistant Front Desk Manager

Anonymous Families - 14/09/2018 AccorHotels certified review
« Comfortable family rooms »

Good facilities and grounds

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAHAM T., We very much appreciate your comments regarding your stay at the Novotel Orléans Sud La Source. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another stay with us. Sincerely, Caroline Ficheux Assistant Front Desk Manager

Alvon S. Families - 10/09/2018 AccorHotels certified review
« Generally good. »

Generally good - nice room, but slow to book in and out at reception to to it being busy - more staff needed at these busy times. Also pool was very small - needs highlighting in 'hotel information' - if we knew it was going to be so small we would not have been disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay; Please rest assured that we are taking good note about your remarks. We hope to see you again very soon. Sincerely, Caroline Ficheux Assistant Front Desk Manager

Malcolm R. Couples - 09/09/2018 AccorHotels certified review
« Excellent as always »

Directions on website most helpful. Room very good. Staff friendly.and helpful. Food at dinner and breakfast was excellent. Novotel is always our first choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MALCOLM R., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline Ficheux Assistant Front Desk Manager

Susan Families - 05/09/2018 AccorHotels certified review
« Good stop-over hotel on way home from holiday in South of France »

Very friendly and helpful staff; clean facilities; good breakfast. Rooms were standard, though beds and pillows very comfortable. The hotel was very busy and lively, with young families and teenage school parties near our second room, so a little noisy until 1am.

Family - 05/09/2018 TripAdvisor review
« One Night Stay »

General cleanliness of the hotel was fine. Facilities good. Service on departure was poor, despite a long que at the desk there was only one member of staff in attendance.Restaurant service was poor for our evening meal, it took an age to receive our drinks despite several reminders. We were offered a desert menu but the waiter did not return to take an order. We wanted coffee but again there was no service.Breakfast the following morning was fine.

Couples - 04/09/2018 TripAdvisor review
« Novotel did us proud yet again. »

Our sat-nav took us to somewhere in Orleans. The hotel took us easily to La Source. Novotel lived up to their high standards Then we had dinner. The table de hôte menu was somewhat limited but the food was trulely superb as was the wine I chose. At breakfast all the vaste range of food was of very high quality. Don’t skimp it it’s worth leaving a bit late rather than missing out on a great meal.

Ben Families - 31/08/2018 AccorHotels certified review
« Fantastic relaxing stay »

Great hotel with lots of outdoor space and activities. Kids loved it. Will definitely return next year!

Couples - 31/08/2018 TripAdvisor review
« Jsut one night »

This was our first stop at this location. We experienced now problems of any sort. The staff , our room and the catering facilities were up to the usual standard and the hotel is in a relatively quiet location. We would use this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBRW58 Thanks for the great review of our hotel. We are glad to hear that you enjoyed your stay and we are looking forward to welcoming you again! Kind regards, Caroline Ficheux Assistant Front Desk Manager

Mabel Couples - 30/08/2018 AccorHotels certified review

Great hotel, friendly and helpful staff, room clean and service good, but restaurant expensive for evening meals and wine.

Marc D. M. Families - 30/08/2018 AccorHotels certified review
« A great overnight stay »

Comfortable and friendly - but pricey.

Anonymous Families - 29/08/2018 AccorHotels certified review

Comfortable stay. Well-equipped bedroom. Excellent facilities for families. Great dining. Outside of hotel looks rather dilapidated. Bedrooms very noisy. No efforts to control noise (e.g. doors to bedroom corridors) and consequently people thundered up and down corridors.

Woon-sung C. Families - 25/08/2018 AccorHotels certified review
« Good »

The staff was very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. W., Thanks, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline Ficheux Assistant Front Desk Manager

Ricky R. Families - 24/08/2018 AccorHotels certified review
« Mr Enrique R. »

We recently stayed be Orléans. The hotel was as ever extremely clean and tidy with excellent facilities for the children. Where our experience fell down was with the basic quality of the food, in all honest the staff worked extremely hard and did the best job they could but I feel the chef must have had an off night, 70% of our food was cold and un edible. We did send some of our food back and wa credited but I feel it was unacceptable. We have only used Novatel as a hotel chain for the last 7 years and all experiences to date have been excellent. Ricky R.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for your comment after your stay at Novotel Orleans La Source, we are deeply sorry that our restaurant did not meet your expectations, especially regarding the quality of the food. I will share your feedback with the Catering team because the satisfaction of our customers is a priority. We thank you for your comment on the work of the teams who work day after day to satisfy you. Waiting to welcome you again very soon, Sincerely, Delphine Faucheux Front Office Manager

Richard A. Families - 23/08/2018 AccorHotels certified review
« convenient hotel, limited restaurant menu and some faded facilities »

We enjoyed our stay and would come again (this was our 2nd visit to Orleans after a couple at Troyes. However we felt the room was not as good as the Ibis Budget room we had in Limoges (newer, air con, better beds) and also that the restaurant menu choice was limited and could have been more 'family friendly' We loved the range of games (table tennis, petanque etc) and the pool

Anonymous Families - 22/08/2018 AccorHotels certified review
« Perfectly satisfactory »

Comfortable

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