Novotel Dijon Route des Grands Crus Hotel 4 stars

TripAdvisor rating 3.5/5 83 reviews
Novotel Dijon Route des Grands Crus
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Hotel extras

  • Bar and restaurant with covered terrace and view of the swimming pool

  • Seven meeting rooms for your seminars and conferences

  • Close to the Grands Crus wine trail

  • Outdoor pool and activities for children

  • Spacious, comfortable rooms with free WiFi

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Services for children
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

The hotel will be undergoing renovation work from Oct 16, 2018 to Feb 28, 2019. During this period, food will be served in a temporary space not directly connected to the room area. Room service will not be available from Oct 16 to Dec 31, 2018.

Hotel location

Novotel Dijon Route des Grands Crus

11 route de Beaune
11 route de Beaune
21160
marsannay la cote
france

Tel: +33380515900

Fax: (+33)3/80515901

Contact email

Check-in from 12h00

Check out up to 12h00

  • DIJON - MARSANNAY :   2 / 15 CHAMPAGNE HAUTE

  • By plane

    AIRPORT LONGVIC At 6km / 3.73 miles

  • By plane

    LYON SAINT-EXUPERY At 200km / 125 miles

  • By helicopter

    DIJON - LONGVIC At 7km / 4.35 miles

  • By car

    DIJON SUD At 3km / 1.86 miles

  • By train

    DIJON At 7km / 4.38 miles

GPS :47.279338, 5.007395

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. All rooms measure 248 sq. ft. (23 m²) and have air conditioning, minibar and tea and coffee making facilities. Being aware of the environment, the hotel also offers environmentally-friendly complimentary items.

Superior Room - 1 double bed and 1 sofa bed for 2 persons

  • Max. number of persons: 4

Superior Room - 1 double bed and 1 sofa bed for 1 person

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Privilege Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3

Standard Room -1 king-sized bed and 1 bunk bed

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard Room-1 double bed and 1 sofa bed, 2 persons

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine how you want, when you want. Enjoy tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, terrace or in your room...

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 120

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Dijon Route des Grands Crus

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

4,094 reviews

tripadvisor

TripAdvisor Rating 3.5/5

83 reviews

Friendly, quiet, refreshing interior hotel

Customer review rating 4.0/5

Geoff Couples - 09/10/2019 AccorHotels review

Very good. Staff friendly Room bright and clean

Dear Geoff, We very much appreciate your comments regarding your stay at the Novotel Dijon Route des Grands Crus. It is always a pleasure to receive positive feedback. I will share your comments with our team. This new way of welcoming guests will be developped in other hotels of the group. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Julie Reception manager

see you again

TripAdvisor rating 3.5/5

perols Business - 05/10/2019 TripAdvisor review

I will return with thanks however the price is a bit high compared with other nice hotels in the area... Good bed, nice shower, big TV-screen - however never used it. Friendly stuff. Housekeeping forgot to fill up, but the colleagues at the reception corrected it immediately.

Hello, Thank you for your review. See you soon. Corentin - CM

Very arrogant female staff

Customer review rating 4.0/5

Marcel Business - 04/10/2019 AccorHotels review

I was send away at the breakfast buffet because the lady closed the buffet at 09.25 hour. Asked for a paper cup, she gave me the “go away look”. So after this bad experience I checked out at the front desk where the next arrogant and very grumpy lady was sitting. Without a smile, without asking how my stay was, actually without any form of normal behavior she tried to wipe me out of the hotel. I asked to print the invoice because I need it for my business administration. Yes I NEED it printed, otherwise I need to print it at home. The grumpy women said: “it is not possible” I said: “I see here several printed invoices at your desk” Grumpy: “yes that’s for groups” Me: “so it IS possible to print” Guess what happened? Yes with the most grumpy face I have ever seen she printed my invoice. It was the worst start of my day as a gold member of Accor. This “staff” has NO idea what gastronomy means: ZERO!!!

Dear Marcel, Thank you for taking the time to tell us about your experience at the Novotel Dijon Route des Grands Crus. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I would like to apologize for the behavior of the staff. Rest assured that the appropriate measures will be taken with these ladies in order to avoid any occurence in the future. I hope you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me during your next visit. Best regards, Julie Reception manager

Loved our stay

Customer review rating 4.0/5

Malcolm Couples - 20/09/2019 AccorHotels review

We arrived at the same time as a functions many guests, and a coach load of tourists arrived, so the lobby was chaotic, but we were greeted straight away, and quickly got to our room. Newly refurbished, clean, comfortable and a good size with a huge Tv. The coffee in the room was not great, but it was nice to have it there. Cold water in a fridge was very welcome, and useful to keep our Camembert cool! We took dinner in the hotel, it was a good quality meal with an excellent choice of freshly prepared food. Try the local wines, we took our waiters advice and had a glorious bottle of locally produced Marsannay Les Aiges Pruniers. A very comfortable bed and a decent shower in the morning led to a good buffet breakfast with a great choice of hot and cold food. We appreciate the professionalism of the staff and management, and will definitely be returning to this hotel.

Dear MALCOLM H., We very much appreciate your comments regarding your stay at the Novotel Dijon Route des Grands Crus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corentin - CM

Nice place for a short stay. Good location if you have a car.

Customer review rating 4.0/5

Andres B. Business - 16/09/2019 AccorHotels review

Room clean and neat. Nicely equipped. I did not ask for a contiguous room, but door was open as I arrived. No major issue. No physical reception, which was nice, but I spent like 5 min figuring out where the reception person was (A guy with a laptop on top of one table). Good breakfast,

Dear ANDRES B. LAMA, We very much appreciate your comments regarding your stay at the Novotel Dijon Route des Grands Crus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corentin - CM

A brief stay

Customer review rating 4.0/5

Gilly Solo - 12/09/2019 AccorHotels review

As usual- very friendly staff. Clean functional room. Just as anticipated. Accommodated dogs perfectly.

Dear GILL B., We very much appreciate your comments regarding your stay at the Novotel Dijon Route des Grands Crus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corentin - CM

A good overnight stay. Good atmosphere and good staff

Customer review rating 4.0/5

Anonymous Couples - 09/09/2019 AccorHotels review

Great new reception area! Good check in staff and restaurant staff. Enjoyed it. Will stay again.

Dear NICK B., We very much appreciate your comments regarding your stay at the Novotel Dijon Route des Grands Crus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain COQUEAU Directeur Novotel Dijon Route des Grands Crus Brasserie Maison - LES CLIMATS

Ok

Customer review rating 4.0/5

Stephen W. Families - 07/09/2019 AccorHotels review

Our experience was ok hotel and room needed an upgrade not to novotels usual standard

Dear STEVE w., We very much appreciate your comments regarding your stay at the Novotel Dijon Route des Grands Crus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corentin - CM

Family friendly

Customer review rating 4.0/5

Caterina Families - 07/09/2019 AccorHotels review

Very comfortable

Dear Caterina J., We very much appreciate your comments regarding your stay at the Novotel Dijon Route des Grands Crus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain COQUEAU Directeur Novotel Dijon Route des Grands Crus Brasserie Maison - LES CLIMATS

Good

Customer review rating 4.0/5

Anonymous Families - 04/09/2019 AccorHotels review

It was good. I like that you are a dog friendly hotel. The only downside was the food. We ate ate your restaurant and two of the three meals we ordered were not cooked. We had a steak and hamburger and both were still raw on the inside despite specifying it should be well done. Overall the stay was satisfying but the food was a bit of a disappointment.

Dear EMILIE C., We very much appreciate your comments regarding your stay at the Novotel Dijon Route des Grands Crus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corentin - CM
Customer review rating 4.0/5

Anonymous Families - 03/09/2019 AccorHotels review

Comfortable. Good food in restaurant. Friendly staff.

Bonjour Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour dans notre hôtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous espérons avoir le plaisir de vous accueillir de nouveau lors d'un prochain voyage dans notre région. Bien cordialement. Alain COQUEAU Directeur Novotel Dijon Route des Grands Crus Brasserie Maison - LES CLIMATS

Great stopover for one night on way to French reveira

Customer review rating 4.0/5

Yunus K. Families - 31/08/2019 AccorHotels review

Room was excellent for our needs. Breakfast was plentiful and enjoyable Easy to find off the motorway Parking free on site

Dear YUNUS K., We very much appreciate your comments regarding your stay at the Novotel Dijon Route des Grands Crus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain COQUEAU Directeur Novotel Dijon Route des Grands Crus Brasserie Maison - LES CLIMATS

Good

Customer review rating 4.0/5

Anonymous Families - 31/08/2019 AccorHotels review

Good

Dear PAUL W., We very much appreciate your comments regarding your stay at the Novotel Dijon Route des Grands Crus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain COQUEAU Directeur Novotel Dijon Route des Grands Crus Brasserie Maison - LES CLIMATS

Great check in check out

Customer review rating 4.0/5

Elaine Families - 28/08/2019 AccorHotels review

The room we had was bigger than we expected. The beds were very comfy. The breakfast was ok, not a lot of choices. Overall it was a good experience. The appearance of the hotel from the outside definitely did not reflect the state of the rooms and main reception area. The outdoor toys do need some repairing.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alain COQUEAU Directeur Novotel Dijon Route des Grands Crus Brasserie Maison - LES CLIMATS

OK as usual

Customer review rating 4.0/5

Anonymous Couples - 28/08/2019 AccorHotels review

Warm welcome. Helpful restaurant staff. Hard to get to sleep before 2am with the noisy groups outside on the terrace. Hardly your fault!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alain COQUEAU Directeur Novotel Dijon Route des Grands Crus Brasserie Maison - LES CLIMATS

Great hotel for kids.

Customer review rating 4.0/5

Kevin Families - 27/08/2019 AccorHotels review

Kids loved the games and facilities. Less impressive was the service during the evening meal which was very slow.

Dear KEVIN O., We very much appreciate your comments regarding your stay at the Novotel Dijon Route des Grands Crus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain COQUEAU Directeur Novotel Dijon Route des Grands Crus Brasserie Maison - LES CLIMATS

Clean, tidy with everything you need

Customer review rating 4.0/5

Jc Families - 25/08/2019 AccorHotels review

All good, have stayed here before and knew what to expect. Clean tidy room, friendly staff and the pool is a bonus after a long day travelling

Dear JONATHAN C., We very much appreciate your comments regarding your stay at the Novotel Dijon Route des Grands Crus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain COQUEAU Directeur Novotel Dijon Route des Grands Crus Brasserie Maison - LES CLIMATS

Newly renovated novotel.

Customer review rating 4.0/5

Matt Families - 23/08/2019 AccorHotels review

We stayed here last year when the refurbishment was happening, it is now complete and looks lovely. We always try and use novotel if possible. The same chap greeted us on arrival that was there last year, he is super friendly and speaks great english. Rest of the staff also very nice. Yes we can recommend a stay here, will stay here again.

Dear Matt We very much appreciate your comments regarding your stay at the Novotel Dijon Route des Grands Crus. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with Alexandre. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain COQUEAU Directeur Novotel Dijon Route des Grands Crus Brasserie Maison - LES CLIMATS

Novotel Dijon South

TripAdvisor rating 3.5/5

Ged N Family - 22/08/2019 TripAdvisor review

Despite being a family of four and Platinum members of the Accor Club we were only provided with one welcome drink to share! All other hotels provide a welcome drink per person and when challenged they flatly refused. At breakfast the staff could not be seen and seemed to be in the back away from customers. When we did see them we had to ask for the breakfast items to be replenished as they had run out but they weren't checking. Despite our breakfast being on 13th August there were two yogurts with a date of 7th August and two yogurts with a date of 30th July, it seems that these go in and out of the fridge each day and no one checks the dates.

Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour chez nous. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Nous sommes désireux de vous offrir la meilleure qualité de service pour vos séjours par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, en l’expression de nos sentiments les meilleurs. Corentin - CM

Refurbished 4* hotel with 2* standards

Customer review rating 4.0/5

Ged N. Families - 21/08/2019 AccorHotels review

We have stayed here many times and are Accor Platinum members meaning we spend more than 2 months a year in their hotels. I think this allows us a say in the runnong of their hotels and sadly this 4* hotel falls below the service received at the 2/3* rated hotel of Ibis in Calais on the way in and the way out of France. As Platinum members we are always offered a welcome drink for each guest except here in Novotel; we received one free drink between 4 guests! At brakfast there were no staff to be seen and the food run out several times. Despite taking breakfast on 13th August (and there being NO staff available) there were yoghurts being offered with best beroe dates of 7th August & 30th JULY - THAT'S TWO WEEKS AFTER THE BEST BY DATE! I have encouraged my famuily not to stay at this Novotal again.

Dear GERARD N., Thank you for taking the time to tell us about your experience at the Novotel Dijon Route des Grands Crus. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Conscious of the problems encountered, the breakfasts had not been charged at your check out. Moreover, kindly accept a compensation of a part of your your stay in the form of a credit refund of 4000 points to your Accor account . You could see it within 10 days in your account. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Alain COQUEAU Directeur Novotel Dijon Route des Grands Crus Brasserie Maison - LES CLIMATS
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