Hotel - Novotel Thalassa Oleron Saint Trojan
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Novotel Thalassa Oleron Saint Trojan Hotel

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4.0/5 877 reviews
All hotels in Saint trojan les bains
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam
    • Solarium
  • Childrens Club for 6 to 12 years
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

All of our rooms overlooking the forest or sea are spacious and bright with pale wood and sand tones. We do everything we can to ensure that you can just relax.All of our rooms are equipped with a bathroom with walk-in shower, heated towel rail and separate toilet. Each room has its own air conditioning, a 42" flat-screen TV and free WIFI.

  • 104 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 104 family rooms
  • 26 connecting rooms
  • Crib on request
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our thalasso and spa offers

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 6,359 reviews

Our guest reviews for Novotel Thalassa Oleron Saint Trojan

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 877 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Hugh B. Families - 16/04/2018

lovely location generally great service

AccorHotels certified review
Ji… Couples - 06/04/2018
« Nice place, friendly staff »

The hotel is located just on the beach, that might be a bit useless because of oyster's farm. But on Easters was weather cold so not an issue at all. Hotel itself is clean but all looks a bit used a general renovation should come rather sooner than later. Also the location of one and only lift close to the side door and not close to the hotel main entrance is strange, lift is used by hotel cleaning staff as well, so mostly whole day occupied. Even all staff is very friendly and one has a feeling that is really welcomed due to lack of professional organisation the service at bar was extremally slow - 3 or 4 guys there and total chaos in ordering and distribution of drings. The pool is large and nice, I missed the towels for free ussage, it is generaly available in all Accor wellnes facilities I have visited. So I would recommend some small and cheap issues that can make the visit of this hotel better (better work organisation in bar, towels) , and one big issue - renovation, thar should reconsider overall hotel layout, separate lift for cleaning staff is strongly recomended. Well, neverless I am sure that my wife and me will visit this place again not only because its prominent place but also because of the great hotel staff. Many thanks to all of them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customers, Thank you for taking the time to complete the satisfaction questionnaire. The returns of our customers are indispensable to the maintenance of the quality of our services and allow us to implement the necessary measures. In the expectation of welcoming you back to one of our Thalassa Sea & Spa sites, we ask you to believe, in expressing our best feelings.

AccorHotels certified review
Philippe D. Couples - 31/03/2018
« EXCELENT »

TRES AGREABLE

AccorHotels certified review
Anonymous Friends - 03/03/2018

Excellent séjpur

Our hotel has responded to the review
Our hotel has responded to the review

Madame Réa, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées.

AccorHotels certified review
Alan R. Couples - 15/02/2018
« Nice room, but disappointing restaurant »

We enjoyed the room itself, and the modelage was good. not for the first time, however, we both found the restaurant's evening menu fairly limited and rather disappointing. We're used to better quality than that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Robertshaw, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Simon S. Couples - 19/11/2017
« Pleasant stay, good for my health »

I especially enjoyed the large pool, the walks in the forest, and along the beach.

AccorHotels certified review
Alan R. Couples - 28/10/2017
« A rich and rewarding experience »

With the exception of the Wifi - which had broken down completely - we thoroughly enjoyed our short stay.

AccorHotels certified review
G. Solo - 14/10/2017
« Un week end relax »

cocooning et relaxation, changement d'air

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Nous vous remercions d'avoir pris le temps de remplir notre questionnaire. Et merci encore pour cet excellent score! Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Carine Large Chef de Réception

AccorHotels certified review
David S. Couples - 05/10/2017
« A pleasant and relaxing place to stay »

Comfortable room and fcilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear David S., We very much appreciate your comments regarding your stay at the Novotel Thalassa Oleron Saint Trojan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carine large Chef de Réception

AccorHotels certified review
Phyl L. Couples - 30/09/2017
« Very relaxing and enjoyable »

A very good experience with a great view to the sea. The balcony was a sun trap point only by the chairs being difficult for disabled to get out of. The food was excellent but we thought the breakfast was over priced especially if you only wanted a croissant and coffee!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., We very much appreciate your comments regarding your stay at the Novotel Thalassa Oleron Saint Trojan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carine Large Chef de Réception

AccorHotels certified review
Andi M. Solo - 28/09/2017
« Everyone a SPECIAL Person »

From the moment I arrived at the front desk to my short walk to my room and into the Restaurant in the evening and most especially at Breakfast in the morning - I felt the staff ALL made me feel Special

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carine Large Front Desk Manager

TripAdvisor review
Solo travel - 21/09/2017
« TOTAL RELAXATION »

From the moment of arriving i was made to feel like an important guest and given all opportunities to upgrade If I wanted to as well as information about the hotel. My standard room was comfortable and spacious inside and outside had a small patio area with table and chairs. The restaurant in the evening was well paced and offered a god selection on the menu and not "just" the novotel menu you get nationally - it was great to enjoy the wine of the Island as well. Breakfast was well laid out and enjoyed at a leisurely pace It was superb to only walk 20 metres from the Terrace and be on the beach This hotel served me well and when I had to leave I was totally relaxed, and ready to go onwards on my motorcycle tour

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amacsporran, We Thank you very much for sharing your experience. We very much appreciate your comments regarding your stay with us. It was a real pleasure to welcoming you! I do not hesitate to share your feed back with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Philippe Lutz General Manager

AccorHotels certified review
Paul Business - 18/09/2017
« Good and nice Hotel »

very nice people at the reception, nice rooms, great view. but the food at the restaurant could be improved: very small portions, the salad was prepared without love, Burger was ok but without topings just the beef and dry bread.. the service never asked if we need some ketchup or something else. a bottle of beer is more expensive than a bottle of wine??

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Carine Large Front Offrice Manager

AccorHotels certified review
Jim B. Couples - 12/09/2017
« English Visitors »

the hotel and its position on the island is perfect, restful, spacious and most comfortable, the are also excellent, friendly and helpful to a tee. We are returning next year 2018, one question would be possible to have bath instead of a shower as we brits love a good soak in a hot bath after a days activity. otherwise all ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Thalassa Oleron Saint Trojan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry but we only have shower in all our rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carine Large Front Desk Manager

AccorHotels certified review
Anonymous Couples - 28/08/2017

Un excellent moment !

Our hotel has responded to the review
Our hotel has responded to the review

Madame S., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Thalassa Oleron Saint Trojan. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame S., en l’expression de nos sentiments les meilleurs. Philippe LUTZ Directeur Général

AccorHotels certified review
B. Families - 25/08/2017
« Vacances »

Weekend famille

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour chez nous et tenions à vous remercier pour cet excellent score que vous nous avez accordé ! C’est avec grand plaisir que nous recevons vos compliments surtout sur cette fin de saison d'tété mouvementée! Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est notre plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Cher Monsieur, en l’expression de nos sentiments les meilleurs. Carine Large Chef de Réception

AccorHotels certified review
Linda T. Families - 24/08/2017
« Super Beachside Destination »

The position of this hotel is fabulous, right on the beach with lovely wooded areas. The reception areas are modern and clean. The rooms are small and basic for the price but I guess you are paying for the location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs T., We very much appreciate your comments regarding your stay at the Novotel Thalassa Oleron Saint Trojan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philippe LUTZ General Manager

AccorHotels certified review
Mrs R. Families - 14/08/2017
« A pleasant stay »

We stayed 2 years ago and noticed much better efforts at recycling. But supplies in the room (tea/coffee) were very limited and there was never enough. Don't like the paper coffee cups I'm afraid but I can understand why you have made this change..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., We Thank you very much for sharing your experience regarding your stay with us. We are a Novotel Hotel and we had to follow some directives of our group like all the Novotel Hotel in France. That's why we had to change our cup in paper cup. For you next day, do not hesitate to contact the reception desk, we will be very happy to provide you 2 real cup and spoon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carine Large Front Office Manager

AccorHotels certified review
Bill Couples - 12/07/2017
« Fabulous Stay »

Wonderful hotel - so good we extended our stay by a further night! Such helpful staff any time night or day! Food was excellent (didn't have lunch any day) and lots of choice. Would DEFINITELY return!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philippe Lutz Directeur

AccorHotels certified review
Jason W. Families - 09/07/2017
« Peaceful »

A very pleasant experience.

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