Hotel - Novotel Chartres
Novotel Hotel Novotel Hotel

Novotel Chartres Hotel

Our hotels AccorHotels
4.0/5 556 reviews
All hotels in Chartres
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 84.00 EUR Non member rate
From 84.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9.5  EUR
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Hard tennis court (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 112 rooms
  • 112 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 45 family rooms
  • 4 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,778 reviews

Our guest reviews for Novotel Chartres

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 556 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
David M. Couples - 11/04/2018
« good hotel in Chartres »

All was well from reception through to evening meal and breakfast. Very good value for price paid. Very convenient for city or motorways if on your way through.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID MORGAN, We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
Katherine Families - 08/04/2018
« Good »

We arrived late - had checked in on line - all fine - room was ok though quite smelly to be honest - did not have breakfast - had food from restaurant with 1 beer at 7.50 which was a bit crazy, otherwise fine but no real need for service as all done online,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
Gary S. Couples - 07/04/2018
« Good all round »

Good service, nice clean room and good food in the restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY S., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
Roger H. Couples - 05/04/2018
« OK for an overnight stop »

The bed was comfortable but the bathroom sink waste ran away very slowly and the hairdryer did not work properly. The rooms appeared to be in need of refurbishment. The restaurant menu was very limited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
Michael Couples - 28/03/2018
« Great stay pillows very hard »

All excellent but this room had very hard/firm pillows

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
Anthony L. B. Couples - 24/03/2018
« Great stopover »

Stopover on the way from the Alps to our ferry from Saint Malo to our home in Jersey

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY LE B., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
Iain L. Couples - 16/03/2018
« Great modern hotel spoilt by poor service in bar and restraunt »

Wonderful room good reception staff But poor restraunt and bar service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
B. S. Families - 10/03/2018

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Dear s. B., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
Steve Couples - 02/03/2018
« everything perfect »

Pleasant efficient service, clean comfortable, well equipped and comfortable bed .

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVE ISMAY, We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
Jacklin Couples - 25/02/2018
« Unsatisfactory »

Some of the staff were unfriendly, the room was adequate but extras such as tea and coffee were poor quality. The toilet felt like a public toilet not one expected in a large hotel chain There was an annoying electrical noise in the room that droned on all night. My experience of a Novotel has made me decide that I would not book to stay in any of your hotels as I donot consider them to be value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
W. R. Business - 11/02/2018
« Ok »

Room-system with check in not working. Hating in room not working 14 degrees!

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLI RINGWALD, Thank you for taking the time to tell us about your experience at the Novotel Chartres. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
David H. Business - 02/02/2018
« ok »

nothing special, the room was basic not very upto date

AccorHotels certified review
Fabrice M. Business - 25/01/2018
« Perfect stay, excellent stay stained by billing mess »

Checking in was flawless despite late arrival and pleasant. I had 2 lovely, tasty meals and service was excellent! The gym is really poor. There was an issue with billing, my employer had sent clear instructions to charge a specific credit card as opposed to my credit card. I communicated that information on arrival AND while paying for the extras the evening before my departure. I had the very unfortunate surprise to discover the full amount of my stay had been charged on my personal Credit Card. Due to this, my bank charged me a fee of about £ 9.00 for paying in € and will be charging me another £25/30 for going over my authorized overdraft. The transaction was refunded back to me, but the amount in sterling was a bit less than the original amount. All in all, this error cost me over £ 40.00.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
Truc Business - 22/01/2018
« ???? »

ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACQUES D., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
Anonymous Families - 21/01/2018
« Warm welcome and comfortable room »

Booking in on-line is not the best experience as the website is not stable and I had to sign in twice. The accommodation is very good and we sleep well. WE bring out own pillows though. Dinner was a mixed experience the mahi-mahi was dry and tasteless but the veal steak very good. The galette des rois was not crisp but tasted OK. Breakfast was advertised as 2 for 1 but we paid 10 euro each. 14 euro for breakfast per person especially is it is in competition with the excellent auto-route aires.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER W., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
Lisa R. Families - 16/01/2018
« Mid-refurbishment and poorly-trained F&B staff »

The new areas of the hotel are starting to look good. But we were not told that a refurbishment was taking place. There was a lot of building work and noise during our stay. At check-in I informed a member of the team that I needed gluten-free bread for breakfast. She told me that this was OK, but that she would make sure the kitchen team were informed. The next morning, there was no gluten-free bread. No-one apologised for this. At dinner in the evening, the staff made mistakes and didn’t seem to care. We spoke basic French to them, and they used that against us, blaming us for issues. They were unfriendly and cold. In the afternoon in the bar, the staff were assembling new pieces of furniture together and a fireplace. When I told the barman I had been waiting for a long time to be served, he shrugged. There was a real sense of the refurbishment and the event taking place being far more important than paying hotel guests. The staff gave French service a bad name.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LISA R., Thank you for taking the time to tell us about your experience at the Novotel Chartres. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
Michael Couples - 06/01/2018
« Comfortable, clean. No hot breakfast on the second morning. We were not late but the waiter obviously wanted to go off shift. »

On arrival I cut my head on the car boot. The receptionist could not have been more helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
L. Business - 29/11/2017
« Great »

Great personal and service Rooms are good quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXIS L., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
Mr S. Couples - 29/11/2017
« A modern clean hotel with friendly and helpful staff. A good size room with excellent facilities »

A relaxing break. Good staff in the restaurant and on reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP B., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

AccorHotels certified review
Anonymous Solo - 28/11/2017

Impeccable

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACOB AMSELLEM, We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 84.00 EUR Non member rate
From 84.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 1.9 km ibis budget Chartres
ibis budget Chartres
From
From 40.50 EUR Non member rate
From 40.50 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3 km ibis Chartres Centre Cathédrale
ibis Chartres Centre Cathédrale Hotel
From
From 67.50 EUR Non member rate
From 64.13 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3 km hotelF1 Chartres
hotelF1 Chartres Hotel
From
From 37.00 EUR Non member rate
From 37.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.1 km ibis Styles Chartres
ibis Styles Chartres Hotel
From
From 62.10 EUR Non member rate
From 59.00 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in CHARTRES
See rates