Novotel Chartres Hotel 4 stars

TripAdvisor rating 4.0/5 644 reviews
Novotel Chartres
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Room 1

Number of guests
Children's age
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Hotel extras

  • Wide range of TV channels including BeIN Sports and RMC Sports

  • 10 minutes' drive from Chartres Cathedral

  • Bar-restaurant with terrace overlooking the swimming pool

  • Five meeting rooms, close to the exhibition center

  • Free enclosed private car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Chartres

5 ter avenue Marcel proust
28000
chartres
france

Tel: +33237881350

Fax: (+33)2/37302956

Contact email

Check-in from 15h00

Check out up to 12h00

  • MAINVILLIERS-MARE AUX MOINES :   5 MARCEL PROUST

  • MARE AUX MOINES-MAINVILLIERS :   5 MARCEL PROUST

  • CHARTRES :   N10 LA MADELEINE

  • CHARTRES FROM TOURS :   N10 LA MADELEINE

  • By plane

    PARIS ORLY At 78km / 48.47 miles

  • By car

    CHARTRES CENTRE At 10km / 6.21 miles

  • By car

    CHARTRES EST At 0.5km / 0.31 miles

  • By train

    CHARTRES At 5km / 3.13 miles

GPS :48.452821, 1.530401

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Family Comfort Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: x3
  • Area: From 23
  • Views: Pool side, Courtyard side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family Comfort Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 23
  • Views: Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 23
  • Views: Pool side, Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 king-size bed

  • Max. number of persons: x2
  • Area: From 23
  • Views: Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family Superior Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room, 2 Single size beds

  • Max. number of persons: x2
  • Area: From 23
  • Views: Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room -1 king-size bed

  • Max. number of persons: x2
  • Area: From 23
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

For a quick lunch or a meal with friends, our chef will delight you with his dishes made with seasonal produce. Discover our daily menu. Bon appétit!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

A spacious bar with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are meeting a business contact or having drinks with friends, we have thought of everything to make your experience an enjoyable one. Take a moment for yourself...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 210 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 180 people

Find out more
Novotel Chartres Meeting Room

Our guest reviews for
Novotel Chartres

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,703 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

644 reviews

Mediocre

Customer review rating 4.3/5

Roger Couples - 18/04/2019 AccorHotels certified review

Rather disappointing

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Comfortable and friendly evening with helpful and kind staff.

Customer review rating 4.3/5

Dorothy B. Couples - 09/04/2019 AccorHotels certified review

We were only staying for 1 night but after a long drive it was the ideal place to stop. A very smart but quiet environment and comfortable room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

A lovely place to stay

Customer review rating 4.3/5

Mrs S. S. Couples - 08/04/2019 AccorHotels certified review

Staff made us very welcome Room was beautiful and immaculately clean Looking forward to staying again

Dear SHARON S., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Friendly staff

Customer review rating 4.3/5

Martin Families - 07/04/2019 AccorHotels certified review

Room was basic but comfortable. Hotel restaurant was fine and staff friendly and attentive.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Great staff and an excellent hotel and location.

Customer review rating 4.3/5

Peter Couples - 01/04/2019 AccorHotels certified review

The staff are welcoming and helpful. The room was clean, modern and well maintained. The restaurant offered and provided a good menu. We've stayed in the past and will continue to use this hotel for our visits to the beautiful city of Chartres and the region.

Dear PETER P., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Motorway stopover

Customer review rating 4.3/5

Tony Couples - 25/03/2019 AccorHotels certified review

Very welcome and comfortable break in our journey home from the Alps. A good evening meal and excellent choice for breakfast what more do you need ! Comfortable bed unfortunately squashed just 30cm from the wall due to the sofa bed in the room, just a minor irritation.

Dear ANTHONY L., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Comfortable friendly hotel with good food.

Customer review rating 4.3/5

Janet Couples - 10/03/2019 AccorHotels certified review

Stayed here again on our way to visit our family. A quiet comfortable hotel, good sized rooms in this price bracket and excellent dinner and breakfast.

Dear JANET L., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Excellent stay

Customer review rating 4.3/5

Anonymous Friends - 04/03/2019 AccorHotels certified review

Very efficient check in and check out Breakfast good except it would be nice to cook a boiled egg

Dear MICHAEL R., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

An easy and comfortable night stop

Customer review rating 4.3/5

Cosmo J. Families - 10/02/2019 AccorHotels certified review

We have used this hotel numerous times as both location and accommodation are good for this regular journey we make. The staff are very welcoming, polite and efficient. The room service menu was a little restrictive but we found something for everyone to snack on. Apart from perhaps one or to additional options on the menu, the only thing that could make our stay better would be interconnected rooms as we are travelling with young twins and your policy of only one child per room makes our life very difficult. It is also for this reason that later in the year when we make this stop that we are having to use a different hotel that can accommodate 2 adults and 2 children in one room.

Dear Guest, Thank you for taking the time to share your feedback. Our restaurant, indeed was closed, that is why you were proposed a restricted card, it will open from March for the whole week, and because of that our colleague has closed every door for safety reasons, while he wasn’t at the reception, so you were unfortunatly not able to walk your dog, Our family room are made for 4 people maximum, 2 adults and two children, because there is a sofa bed and a big bed, over 4 people we will arrange for two rooms. We do apologise for the misunderstanding and hope to see you again for your next stay, Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Very good hotel

Customer review rating 4.3/5

Lyndsey Families - 06/02/2019 AccorHotels certified review

Very friendly and accommodated us and our two dogs very well. The restaurant was very nice for dinner.

Dear LYNDSEY H., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

MR RICHARD H.

Customer review rating 4.3/5

Richard H. Couples - 27/01/2019 AccorHotels certified review

The rooms were lovely as usual but you did not tell us until after we had booked that the restaurant was in fact closed. We were reassured by the indication that we could still eat in the room with room service and had assumed (obviously wrongly) that the same menu as in the restaurant was available for room service. When we arrived and after getting to our rooms we then discovered that the room service menu was extremely limited indeed and in fact consisted only of a small number of pre-prepared dishes which the staff simply microwaved. The quality of the food was very poor and it was very overpriced for its poor quality. It is most unreasonable to charge the same prices as you would have charged if the restaurant had been open when an important element of the stay ie a good restaurant is missing.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Decent Novotel

Customer review rating 4.3/5

Adam Families - 14/01/2019 AccorHotels certified review

Exactly what you expect of an older Novotel. Comfortable bed, decent night's sleep. Good breakfast. Free parking. No charm.

Dear ADAM S., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Great place, great value for money.

Customer review rating 4.3/5

Anthony Business - 10/12/2018 AccorHotels certified review

The quality, courtesy of staff and overall environment is really excellent. The food was good, the room cosy with everything I needed. I recommend this hotel to anyone.

Dear ANTHONY P., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

A friendly comfortable hotel.

Customer review rating 4.3/5

Janet Couples - 09/12/2018 AccorHotels certified review

Friendly,comfortable, good beds and linen, clean bathroom, soft towels, excellant restaurant for dinner and breakfast, friendly helpful staff.

Dear JANET L., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Very good solution

TripAdvisor rating 4.0/5

max-gurry Business - 04/12/2018 TripAdvisor review

Nice hotel with all the necessary services, as usual for this ACCOR chain.Very kind and gentle staff.Huge bedroom.Nice and large bathroom. International breakfast with a large variety of choices. All parts very clean.

un grand merci pour votre commentaire, qui sera transmis à toute l'équipe. Nous espérons vous revoir prochainement. bien cordialement Laurence BEUF

Adequate

Customer review rating 4.3/5

Craig Business - 29/11/2018 AccorHotels certified review

Fine, as expected , disappointed that Laundry service not available same day

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

typical novotel.

Customer review rating 4.3/5

Travelledman Business - 29/11/2018 AccorHotels certified review

Nothing special

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Very good reception staff but air conditioning failure

TripAdvisor rating 4.0/5

Russ1721 Business - 23/11/2018 TripAdvisor review

First impression fine for Novotel, reception staff all friendly and attentive. Recently in both late summer and now colder months - air conditioning not working so too hot or too cold. New food menu unsatisfactory.

Nous vous remercions pour votre commentaire. Nous sommes désolés que vous n'ayez pas apprécié la nouvelle carte de restaurant NOVOTEL, pourtant nous avons un bon retour de nos clients. Nous espérons que vous nous ferez à nouveau confiance lors d'un prochain passage sur Chartres. A bientôt parmi nous. Laurence BEUF

Mr.

Customer review rating 4.3/5

George Couples - 07/11/2018 AccorHotels certified review

We stay in this hotel on our trips from the UK to Spain. We find the staff pleasant, the rooms comfortable and clean.

Dear GEORGE B., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Satisfactory, but only just!

Customer review rating 4.3/5

Rcg Business - 01/11/2018 AccorHotels certified review

Receiving an email a few days before telling me that the restaurant was shut on Sunday evening for refurb was surprising because there was no mention of this at the time of booking... 2 days before.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication
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