Novotel Chartres Hotel 4 stars

TripAdvisor rating 4.0/5 684 reviews
Novotel Chartres
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+ 21 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Wide range of TV channels including BeIN Sports and RMC Sports

  • 10 minutes' drive from Chartres Cathedral

  • Bar-restaurant with terrace overlooking the swimming pool

  • Five meeting rooms, close to the exhibition center

  • Free enclosed private car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Chartres

5 ter avenue Marcel proust
28000
chartres
france

Tel: +33237881350

Fax: (+33)2/37302956

Contact email

Check-in from 15h00

Check out up to 12h00

  • MAINVILLIERS-MARE AUX MOINES :   5 MARCEL PROUST

  • MARE AUX MOINES-MAINVILLIERS :   5 MARCEL PROUST

  • CHARTRES :   N10 LA MADELEINE

  • CHARTRES FROM TOURS :   N10 LA MADELEINE

  • By plane

    PARIS ORLY At 78km / 48.47 miles

  • By car

    CHARTRES CENTRE At 10km / 6.21 miles

  • By car

    CHARTRES EST At 0.5km / 0.31 miles

  • By train

    CHARTRES At 5km / 3.13 miles

GPS :48.452821, 1.530401

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Family Comfort Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family Comfort Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family Superior Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room, 2 Single size beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room -1 king-size bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

For a quick lunch or a meal with friends, our chef will delight you with his dishes made with seasonal produce. Discover our daily menu. Bon appétit!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

A spacious bar with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are meeting a business contact or having drinks with friends, we have thought of everything to make your experience an enjoyable one. Take a moment for yourself...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 210

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Chartres

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,101 reviews

tripadvisor

TripAdvisor Rating 4.0/5

684 reviews

Just the job.

TripAdvisor rating 4.0/5

jjking1963 Couples - 08/10/2019 TripAdvisor review

A very pleasant and relaxing stay in a conveniently located recently extended hotel. A good restaurant but with a very restricted menu for a hotel of this size. The bar service was somewhat slow as was the service at breakfast.

Nous vous remercions pour votre commentaire dont nous prenons bonne note. A bientôt au NOVOTEL CHARTRES

Ras

Customer review rating 4.3/5

C. Friends - 06/10/2019 AccorHotels review

Ras

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur, nos salutations distinguées. Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Great hotel for staying in Chartres

Customer review rating 4.3/5

Lord S. O. W. Families - 02/10/2019 AccorHotels review

We have stayed at this hotel four times on our visits to Chartres. Clean, comfortable rooms. All of the staff make you very welcome at desk, bar and in the restaurant. Excellent breakfast. Quiet. Ten minute drive to centre and cathedral. Will stay again.

Dear MALCOLM C., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Unhappy with staff service in bar and restaurant

Customer review rating 4.3/5

Michael C. Couples - 19/09/2019 AccorHotels review

Generally satisfactory, but because we arrived at 0915 we were hassled over breakfast. Shower equipment and tiling needs cleaning more satisfactorily. A hotel of this standard should have proper china cups

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Everything good!

Customer review rating 4.3/5

Frances M. Couples - 19/09/2019 AccorHotels review

We had an overnight stay here while visiting Chartres. The location was convenient and the staff most helpful and friendly. The hotel facilities in the room and in the bar/restaurant were fine.

Dear DAVID M., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication
Customer review rating 4.3/5

Anonymous Couples - 18/09/2019 AccorHotels review

Thee room was very comfortable and clean. We thought the dinner experience was poor and not up to the standard that we normally get at a Novotel.

Dear ROGER M., Thank you for taking the time to tell us about your experience at the Novotel Chartres. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Dr

Customer review rating 4.3/5

Dr C. W. Families - 16/09/2019 AccorHotels review

Very comfortable

Dear CHRIS W., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Pleasant, friendly hotel

Customer review rating 4.3/5

Chris B. Couples - 15/09/2019 AccorHotels review

Without a satnav, the hotel was difficult to find - not signposted from the main road. The room was comfortable, with a spacious shower. The staff were friendly and helpful; the food was disappointing (my wife's Pad Thai was inedible); nobody came to ask how it was, & no comment was made when her almost untouched plate was taken away. Breakfast was very good, though, especially being able to slice a fresh baguette

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Good location, full service hotel

TripAdvisor rating 4.0/5

frenchalso Couples - 11/09/2019 TripAdvisor review

An older, but well kept hotel on the outskirt of Chartres, with easy access to the downtown area, and rapid off and on to the freeway. It has a new wing, which is also very convenient. The decor as in most Novotel is modern ( a little too much for my own test). It is a full service Hotel with a Bar and Lounge area, until midnight, A full restaurant and a patio facing the pool in the summer. Also provides 24hr room service, laundry and all regular amenities. No dedicated ironing board, but the pleasant staff can deliver one fairly quickly when you request it. Only one sour note during our stay, Only one person to handle the check out in the morning. This resulted in an undue long delay.

Nous vous remercions pour votre commentaire bien détaillé. Toute l'équipe a été trés heureuse de vous recevoir et espère vous revoir prochainement. Bien cordialement Laurence BEUF

Lovely hotel with lovely staff

Customer review rating 4.3/5

James S. Families - 09/09/2019 AccorHotels review

Really nice. Had dinner in the restaurant. Only issue was that my chicken was undercooked. It was sent back by the waiter and returned undercooked again. Sent back a third time. It didn’t bother me too much and the waiter was very, very good about it and dealt with it suberbly. Nice pool. Lovely clean room. Fantastic pillows!!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Excellent as always

Customer review rating 4.3/5

Anonymous Families - 08/09/2019 AccorHotels review

A brief overnight stay but the staff are always very welcoming and helpful. The rooms are clean and comfortable. Always know we will fern vslue for money Anderson good service at Novotel.

Dear EREANA P., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication
Customer review rating 4.3/5

Paul T. Families - 08/09/2019 AccorHotels review

Efficient at reception, clean and friendly. Only negative was the breakfast experience, the food was excellent however we had to wait a long time for the hot food to appear and when it did it ran out again before we got chance to get it.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Good stop off on way south

Customer review rating 4.3/5

Sue Couples - 06/09/2019 AccorHotels review

Great to relax with a swim after a ferry trip and car journey.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Excellent staff and very good hotel

Customer review rating 4.3/5

Chris Friends - 02/09/2019 AccorHotels review

From our arrival until leaving we were very well looked after by the staff The hotel was very good with comfortable well laid out rooms and a peaceful nights sleep Dinner and breakfast were good

Dear CHRISTOPHER A., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Very clean, very smart, very comfortable.

Customer review rating 4.3/5

Mike S. Families - 02/09/2019 AccorHotels review

Had a little bother finding the hotel but local signage got us there. Our two rooms were very good, the reception staff were friendly and helpful as were the bar and restaurant staff. Food was very good at both dinner and at breakfast the next morning. We didn't have time to try the pool but it looked very welcoming on such a hot day!

Dear MIKE S., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Clean and great facilities

Customer review rating 4.3/5

Anna Families - 01/09/2019 AccorHotels review

We had a clean and tidy room, food was excellent; however, customer service could have been a little better.

Regular u.

Customer review rating 4.3/5

Regular U. Families - 31/08/2019 AccorHotels review

Staff were helpful and friendly as always and room was comfortable and the complimentary bottle of water is always appreciated. The breakfast was excellent as always. However we were less impressed with the evening menu which was limited and not very exciting. We therefore decided not to eat at the hotel in the evening.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Pleasant relaxing stay after a long journey

Customer review rating 4.3/5

Amanda Couples - 27/08/2019 AccorHotels review

Room was well equipped and bed very comfortable. Enjoyed the new menu for our evening meal in the restaurant.

Dear AMANDA S., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

A Very Happy night 's Stopover

Customer review rating 4.3/5

Kevin C. Families - 26/08/2019 AccorHotels review

We have used this hotel the year previous so were not surprised that experience was repeated. A very clean, calm hotel. The family all enjoyed staying here particularly the welcome, the well appointed bedroom we had its facilities especially the great shower / bathroom . We liked the bar & communal areas and the breakfast .

Dear KEVIN C., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Everything was fine

Customer review rating 4.3/5

Anonymous Couples - 25/08/2019 AccorHotels review

Our expectations were completely fulfilled

Dear KERSTIN L., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication
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