Hotel - Novotel Chartres
Novotel Hotel Novotel Hotel

Novotel Chartres Hotel

4.0/5 576 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed 9.5  EUR
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Hard tennis court (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 112 rooms
  • 112 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 45 family rooms
  • 4 connecting rooms
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 3,001 reviews

Our guest reviews for Novotel Chartres

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 576 reviews
Solo travel - 05/07/2018 TripAdvisor review
« Good overnight stay »

Lovely hotel well sited for motorway. Have stayed several times. Will book again. Always get a superior room ad more space but standard OK too. Restaurant a bit limited on choice but acceptable. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Un grand merci pour votre commentaire. A très bientôt Laurence BEUF

Phil S. Couples - 04/07/2018 AccorHotels certified review
« Very good and welcoming hotel »

Very good welcome, clean and efficient hotel with a good restaurant .

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHIL S., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Stephen C. Couples - 03/07/2018 AccorHotels certified review
« Let down by poor air conditioning »

The hotel was clean and professionally staffed but alas the air conditioning system is very poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

M. Business - 03/07/2018 AccorHotels certified review

personnel charmant hôtel confortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear VERONIQUE M., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Tony M. Couples - 29/06/2018 AccorHotels certified review
« Nice room, fridge handy, inadequate outdoor space. »

Excellent room. Long way to carry cases from reception. Access and parking good. Woken twice before 7.00 am by sound of ?washing machine?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

John T. Couples - 28/06/2018 AccorHotels certified review
« nice hotel but room was a bit hot! »

All was well but the air conditioning in our room was not strong enough for the hot weather.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Jane Families - 23/06/2018 AccorHotels certified review
« Great rooms, VERY disappointed with menu in restaurant »

Have stayed at this hotel for over 10 years returning home from Southern France. Rooms are always good, clean and the beds comfortable. However on visiting the restaurant last Friday evening we were given a menu which consisted of Asian style food. We were very disappointed. It was expensive and not very favourable. I ordered the Pad Thai Noodles and they didn’t taste of anything. The hotel web site says the restaurant serves French food and the menu on line is not what we were offered. We won’t be booking this hotel again as we want French food on our last night in France. Au revoir.

Couples - 23/06/2018 TripAdvisor review
« Very Happy »

Stayed overnight whilst passing through, easy link to motorway. Clean, tidy and very helpful staff. Long walk into the centre of town but this was a very worth while walk. Lots of restaurants in the town.

Our hotel has responded to the review
Our hotel has responded to the review

Nous vous remercions pour votre commentaire et espérons tous vous revoir lors d'un prochain "stop" sur Chartres. Bien cordialement Laurence BEUF

Michael Solo - 21/06/2018 AccorHotels certified review
« Very nice staff, always helpful and polite. »

Checking was very quick and the room (Disabled) was clean and met with all my requirements. The meal and breakfast were both very good. I would stay again at the Novotel Chartres.

M. Business - 21/06/2018 AccorHotels certified review
« NOISY »

The evening ( some noise came from building nearby )and night ( some noise came from truck)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Pat M. Couples - 20/06/2018 AccorHotels certified review
« Annual stay »

We always stay here en route to Chinon.As usual we were very happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAT M., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

John W. Families - 19/06/2018 AccorHotels certified review
« helpful staff »

no bbc on tv no menu in English both minor irritations Pleased to see football on tv

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Paul N. Couples - 12/06/2018 AccorHotels certified review
« Disappointing »

Stayed 1 year ago on our way back to England and thoroughly enjoyed the overall experience of the hotel and food. This year although we had a good check in and nice room we were very disappointed with the evening meal, on the chef’s recommendation one one choice of starter, and only one choice of dessert. Service was hit and miss, having been advised the restaurant did not take bookings and the hotel was very quiet there would be no issues. It turned out the restaurant was busy and the singular waitress was run off her feet, although she remained professional. It is doubtful that on our next trip to France we would use this particular hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL N., Thank you for taking the time to tell us about your experience at the Novotel Chartres. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Eduardo C. Families - 06/06/2018 AccorHotels certified review
« family travel »

In total we spent 12 days in France. We stayed in four different hotels. The Novotel charms was the best hotel we had. Excellent bed, great bathroom, excellent service and very professional. My 4 and 7-year-olds made up paintings to take the attendant who received us at the Hotel and even staying in different hotels and castles, they are remembering the ' ' Rhino of stuffed ' '! I recommend this hotel for everyone who goes to France. and a safe choice. The staff was very helpful and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDUARDO ALBERTO DE C. R., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Darren T. Families - 05/06/2018 AccorHotels certified review
« Great place to stay »

Stayed for 1 night on our way back up from the South of France. Friendly greeting on arrival and gift for the children. Room was clean and in good condition. Had a meal in the restaurant which was good quality and value. Will be staying again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Peter R. Couples - 02/06/2018 AccorHotels certified review
« Hospitable French. »

Very good front of house staff - welcoming and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER R., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Anonymous Couples - 01/06/2018 AccorHotels certified review
« Met expectations »

The room and service was excellent. Score would have been higher if the restaurant choice had been better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER M., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Anonymous Couples - 26/05/2018 AccorHotels certified review

Large rooms. Good restaurant. Good breskfast. Easy parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ISHAIAHU SANDU M., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

John R. Couples - 14/05/2018 AccorHotels certified review
« Absolutely first class in all respects. »

This is our 8th time of staying at Chartres and as always the staff are very friendly and helpful. The rooms are fine and the restaurant is very good. It would help if the menu changed from time to time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN R., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

Iain L. Couples - 11/05/2018 AccorHotels certified review
« All very good »

Great time smart place great parking great food experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAIN L., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle SAUGER Responsable Qualité Laurence BEUF Directrice Marketing & Communication

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