Hotel - Novotel Narbonne Sud
Novotel Hotel Novotel Hotel

Novotel Narbonne Sud Hotel

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3.5/5 711 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, modern and fully modular, the Novotel room is a true living space and can be adapted to suit all requirements. Each of our rooms measures 269 sq. ft. (25 m²).Choose the level of comfort that suits you, and discover the basic Novotel principles: 1 large bed and 1 sofa bed or couch in all the rooms, work area, bath, separate WC, safe, and a selection of drinks.

  • 95 rooms
  • 86 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 36 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,986 reviews

Our guest reviews for Novotel Narbonne Sud

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 711 reviews
AccorHotels certified review
Michael Solo - 19/04/2018

Having asked for a smoking room, which I got, I also asked for an ashtray in the room when I booked online. I have stayed at this Novotel many times, and there has never been an ashtray in a smoking room. This necessitates a trip to the bar to get one, and having asked for one when booking this time, I do wonder why this small request was not actioned and why this particular hotel has never provided one when I have always had one provided in other Accor hotels in smoking rooms. A small problem, but a rather irritating one for someone with mobility issues, and it would be reassuring if requests at booking, where reasonable, could be actioned by hotel staff.

AccorHotels certified review
Giorgio Business - 19/04/2018
« Everything good as usual, except the restaurant with some problem »

We always stop at Novotel in Narbonne every time we go to Spain (in the way back we stop in Novotel in Aix-en-P) and have dinner in the hotel restaurant. This time every thing fine as usual except two minor things: 1) On arrival in early afternoon (2.30 p.m) the room was not yet ready, although our arrival time was specified on reservation by phone. However it was a very short wait. 2) The meat chosen by my wife from the daily menu was quite hard. Surprising for being in the daily menu!

AccorHotels certified review
Kacey Families - 16/04/2018
« Nice, clean hotel »

Everything was perfect except that I had booked a room for 2 adults and 2 kids and notified the hotel we would be arriving late. Upon arriving at almost 1 am the bed for the kids were not made up. We were expecting the room to be ready for us and not have to make the bed for the kids in the middle of the night! Apart from this glitch in service all was well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KARIN C., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

AccorHotels certified review
W Families - 09/04/2018
« quick stop »

We were driving back to Germany from Spain. This stop was along the way. We drove up to the hotel to see if they had rooms available for family of 4. The room was a perfect size for 2 children (seperate twin beds) and 2 adults. The food was fabulous! We were so tired from driving that we stayed in for dinner. We were happy with the results. Both dinner and breakfast were wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WHIT M., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deputy Manager, Novotel Narbonne Sud

AccorHotels certified review
L R. M. Couples - 02/04/2018
« Staff, service and food excellent, but the room was a disappontment with old carpets, loose fittings in bathroom etc »

It served its purpose for two days, but any longer would have been difficult as the room had very little storage space for two people.

AccorHotels certified review
Momo Couples - 09/03/2018
« good value for an overnight stay »

it was very pleasant, the restaurant and bar were closed early, which was a bit a bummer

AccorHotels certified review
Tim Couples - 26/02/2018
« Hotel fine, evening meal awful. Toilet compartment stupidly small, bathroom excellent. »

Whoever decided to serve a meal that requires a knife and fork to eat it in a 4" high stone cold soup bowl is daft. The chicken was dreadful, more like over-cooked steak. We complained and fortunately they deducted the cost from our account. Thus we didn't get a decent meal and you didn't get paid. What's the point of that? Stupid cold dishes provided for breakfast to put a fried egg on. How silly can you get? If you think that doing something different is clever it is not. Other people do not do that because it's stupid, you should know that. Do you all eat your food at home on cold plates? Pity you. We ate elsewhere after that experience. Once was enough.

AccorHotels certified review
Anonymous Business - 23/01/2018

Guest are good and well trained but the rooms are not up to date with 2018 standard at that price

AccorHotels certified review
Anonymous Families - 07/01/2018
« Good »

Just what we thought about

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICARD M., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
See Business - 20/12/2017
« Noisy room »

I found myself in a room with a fairly noisy ventilation despite the air conditioning off. The room needs to be refreshed

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDI T., Thank you for taking the time to tell us about your experience at the Novotel Narbonne Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
Sandra D. Couples - 19/12/2017
« Perfect overnight stsy »

Tesla stop over - great sized room very good hotel and very dog friendly too - could not fault the stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear sandra d., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
Anonymous Couples - 13/12/2017

A pleasant hotel. However, allocating rooms directly underneath a building site is not good hospitality. Building works, with associated noise, commencing at 7.00am is unacceptable. No warning of improvement works was given, either at time of booking or upon check-in. I expected more from Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY LOOKER, Thank you for taking the time to tell us about your experience at the Novotel Narbonne Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
Anonymous Couples - 12/11/2017

Close to motorway exit though current road works make it mor difficult to exit from Spanish border. Hotel is comfortable and staff friendly.

AccorHotels certified review
Anonymous Couples - 03/10/2017
« Novotel carbine needs an fresh-up!! »

the carpets are dirty the staff is not very friendly. The atmosphere 'penible' among staff members

Our hotel has responded to the review
Our hotel has responded to the review

Dear VAN DE MEENT HENDRIK, Thank you for taking the time to tell us about your experience at the Novotel Narbonne Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
M W. Couples - 25/09/2017
« Mr Michael w. »

Comfortable table room helpful staff .a local map would have been useful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL WARD, We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
B. Couples - 24/09/2017
« MR »

ok but restaurant dissappointingt

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEFFREY BALL, Thank you for taking the time to tell us about your experience at the Novotel Narbonne Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
Colorado T. Business - 19/09/2017
« Mixed Experience »

Staff and restaurant/cafe were great...smiles and accommodating, nice meal. Some parts of the property, however, need immediate attention - specifically, the pool needs to be vacuumed more regularly, as there is dirt/leaves at the bottom and sides of the pool. The biggest issue is the carpeting, throughout the hotel from the restaurant, the room, the hallways - stains from spills and bleach are throughout. I shared my feedback w front desk upon departure. She acknowledged this and said plans are for replacement within the next year...it's gone on too long imo.

AccorHotels certified review
David C. Families - 11/09/2017
« Acceptable for a one-night stopover »

Didn't think that this hotel was up to the same standard as others we have stayed in, Room was on the small side and polystyrene beakers provide for the hot drinks. Although in France, i was surprised that there wasn't at least Sky News as an english language tv channel. Breakfast was expensive for what it was so went to a local cafe at a fraction of the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID C., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
Samantha B. Families - 04/09/2017
« Browns »

Very pleasant, great breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMANTHA B., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
Anonymous Couples - 04/09/2017
« Great stay very »

Very good met my expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARTHUR F., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

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