Hotel - Novotel Narbonne Sud
Novotel Hotel Novotel Hotel

Novotel Narbonne Sud Hotel

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3.5/5 698 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, modern and fully modular, the Novotel room is a true living space and can be adapted to suit all requirements. Each of our rooms measures 269 sq. ft. (25 m²).Choose the level of comfort that suits you, and discover the basic Novotel principles: 1 large bed and 1 sofa bed or couch in all the rooms, work area, bath, separate WC, safe, and a selection of drinks.

  • 95 rooms
  • 86 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 36 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,865 reviews

Our guest reviews for Novotel Narbonne Sud

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 698 reviews
AccorHotels certified review
Anonymous Business - 23/01/2018

Guest are good and well trained but the rooms are not up to date with 2018 standard at that price

AccorHotels certified review
Anonymous Families - 07/01/2018
« Good »

Just what we thought about

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICARD M., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
See Business - 20/12/2017
« Noisy room »

I found myself in a room with a fairly noisy ventilation despite the air conditioning off. The room needs to be refreshed

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDI T., Thank you for taking the time to tell us about your experience at the Novotel Narbonne Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
Sandra D. Couples - 19/12/2017
« Perfect overnight stsy »

Tesla stop over - great sized room very good hotel and very dog friendly too - could not fault the stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear sandra d., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
Anonymous Couples - 13/12/2017

A pleasant hotel. However, allocating rooms directly underneath a building site is not good hospitality. Building works, with associated noise, commencing at 7.00am is unacceptable. No warning of improvement works was given, either at time of booking or upon check-in. I expected more from Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY LOOKER, Thank you for taking the time to tell us about your experience at the Novotel Narbonne Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
Anonymous Couples - 12/11/2017

Close to motorway exit though current road works make it mor difficult to exit from Spanish border. Hotel is comfortable and staff friendly.

AccorHotels certified review
Anonymous Couples - 03/10/2017
« Novotel carbine needs an fresh-up!! »

the carpets are dirty the staff is not very friendly. The atmosphere 'penible' among staff members

Our hotel has responded to the review
Our hotel has responded to the review

Dear VAN DE MEENT HENDRIK, Thank you for taking the time to tell us about your experience at the Novotel Narbonne Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
M W. Couples - 25/09/2017
« Mr Michael w. »

Comfortable table room helpful staff .a local map would have been useful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL WARD, We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
B. Couples - 24/09/2017
« MR »

ok but restaurant dissappointingt

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEFFREY BALL, Thank you for taking the time to tell us about your experience at the Novotel Narbonne Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
Colorado T. Business - 19/09/2017
« Mixed Experience »

Staff and restaurant/cafe were great...smiles and accommodating, nice meal. Some parts of the property, however, need immediate attention - specifically, the pool needs to be vacuumed more regularly, as there is dirt/leaves at the bottom and sides of the pool. The biggest issue is the carpeting, throughout the hotel from the restaurant, the room, the hallways - stains from spills and bleach are throughout. I shared my feedback w front desk upon departure. She acknowledged this and said plans are for replacement within the next year...it's gone on too long imo.

AccorHotels certified review
David C. Families - 11/09/2017
« Acceptable for a one-night stopover »

Didn't think that this hotel was up to the same standard as others we have stayed in, Room was on the small side and polystyrene beakers provide for the hot drinks. Although in France, i was surprised that there wasn't at least Sky News as an english language tv channel. Breakfast was expensive for what it was so went to a local cafe at a fraction of the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID C., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
Samantha B. Families - 04/09/2017
« Browns »

Very pleasant, great breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMANTHA B., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
Anonymous Couples - 04/09/2017
« Great stay very »

Very good met my expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARTHUR F., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
Elmsall Couples - 03/09/2017
« Elmsall »

My dissatisfaction was entirely due to the location of the hotel, which I had not understood properly

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARLES W., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
D. E. Families - 27/08/2017
« Good »

Good quality std like in Novotel

AccorHotels certified review
A. Families - 18/08/2017
« 1 nuit »

tres agreable

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Narbonne Sud. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Frédéric BOUTROUX Directeur

AccorHotels certified review
Nur Families - 07/08/2017
« So good »

All good

Our hotel has responded to the review
Our hotel has responded to the review

Estimada NURIA S., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Narbonne Sud. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Frédéric BOUTROUX Directeur

AccorHotels certified review
Oliver Families - 23/07/2017
« nice stop over on family vacation »

very comfortable stay. very convenient location and good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLIVER W., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
S. Friends - 23/07/2017
« Very friendly staff, nice hotel. »

Restaurant was good, I came a few minutes before closing time for breakfast, but was no problem, staff were friendly. Stayed with you because I have a Tesla and you have the Supercharging station. And I am an Accor Club member too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID STEIN, We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

AccorHotels certified review
Predrag M. Families - 17/07/2017
« Satisfied »

Very clean and comfortable rooms, profesional and polite stuff, good wi-fi and excellent breakfast. Hotel is so close to highway and easy to find. Also is close to downtown of Narbonne. Swimingpool is relaxing...

Our hotel has responded to the review
Our hotel has responded to the review

Dear PREDRAG M., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

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