Novotel Narbonne Sud Hotel 4 stars

Customer review rating 4.1/5 2,803 reviews
Novotel Narbonne Sud
See on a map
+ 24 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Outdoor swimming pool, restaurant with terraceand free WIFI

  • 10 minutes from the city center and 20 minutesfrom the beach

  • Family Room, play area and video games

  • 7 meeting rooms and web corner

  • Charging terminals for electric cars

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 12.00 EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
Leisure and activities
  • Outdoor unheated pool
  • Outdoor playground for children
  • Boat excursions Nearby
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Narbonne Sud

130 RUE DE L'HOTELLERIE
QUARTIER PLAISANCE
11100
narbonne
france

Tel: +33468427200

Fax: (+33)4/68427210

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BEZIERS VIAS At 30km / 18.75 miles

  • By plane

    MONTPELLIER FREJORGUES At 79.99km / 49.71 miles

  • By plane

    TOULOUSE BLAGNAC At 160km / 100 miles

  • By car

    NARBONNE EST At 2km / 1.25 miles

  • By car

    NARBONNE SUD At 1km / 0.63 miles

  • By train

    NARBONNE At 3km / 1.88 miles

GPS :43.168675, 2.986479

Our accommodations

Spacious, modern and fully modular, the Novotel room is a true living space and can be adapted to suit all requirements. Each of our rooms measures 269 sq. ft. (25 m²). Choose the level of comfort that suits you, and discover the basic Novotel principles: 1 large bed and 1 sofa bed or couch in all the rooms, work area, bath, separate WC, safe, and a selection of drinks.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: x3
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 23
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room for people with reduced mobility with 1 double bed

  • Max. number of persons: x2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds and 1 single sofa bed

  • Max. number of persons: x3
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 double bed and 2 single sofa beds

  • Max. number of persons: x4
  • Area: From 47
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVOTEL CAFE

Type of cuisine: French

Eat however you want, whenever you want. Come and eat at any time of day at the Bar Novotel Café and satisfy all your cravings. Take a moment to relax on the terrace, at the bar or in your room.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 210 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 130 people

Find out more
Novotel Narbonne Sud Meeting Room

Our guest reviews for
Novotel Narbonne Sud

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,803 reviews

Satisfactory

Customer review rating 4.1/5

Fiona M. Couples - 15/04/2019 AccorHotels certified review

The renovation in the bar area is a success; the openness of the area is more pleasing. The rooms continue to be comfortable and the change to a walk-in shower is a great improvement: more efficient and much safer. However, the rather silly shallow sink makes it very difficult to fill the kettle! Also, there was no laundry bag provided.

Dear FIONA M., We very much appreciate your comments regarding your stay at the Hotel Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Virginie NOWAKOWSKI Adjointe de Direction

Top

Customer review rating 4.1/5

B. Families - 13/04/2019 AccorHotels certified review

Super

ok

Customer review rating 4.1/5

J A. S. Couples - 31/03/2019 AccorHotels certified review

the staff were great and helpful, the breakfast was boring bacon over cooked and scrabbled eggs very dry.

Rather disappointing

Customer review rating 4.1/5

Stuart N. Families - 25/03/2019 AccorHotels certified review

As the most expensive of our four hotels in France, this was the least satisfactory. Our satnav found finding it quite difficult. The room was satisfactory and the evening meal good. Restaurant staff were very good - specially the older waiter.

Dear STUART N., Thank you for taking the time to tell us about your experience at the Novotel Narbonne Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Virginie NOWAKOWSKI

Great place, location and facilities are fantastic!

Customer review rating 4.1/5

Graeme Families - 12/03/2019 AccorHotels certified review

Nice rooms, hotel and staff.

Customer review rating 4.1/5

Norman L. Couples - 07/03/2019 AccorHotels certified review

Excellent stay despite the extensive refurbishment works underway

Dear NORMAN L., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Virginie NOWAKOWSKI

Disappointed

Customer review rating 4.1/5

Vera A. Couples - 10/02/2019 AccorHotels certified review

Hotel cure being upgraded. Arrived and told no restaurant open that evening. We were directed to a restaurant outside only to be told upon arrival they had no heating. Having driven 400 miles we did not wish to drive into town on a very blustery and cold evening. There was no bar upon our return; just a barman who had access to some bottles in cupboards. Breakfast the following morning was good but we were on our own.

Dear VERA A., Thank you for taking the time to tell us about your experience at the Novotel Narbonne Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is true that the restaurant was closed when you arrived because the activity was insufficient, which is why there were so few people at breakfast, and we are sorry for that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Virginie NOWAKOWSKI Deputy Manager

Excellent stay-over

Customer review rating 4.1/5

Rolf Families - 02/02/2019 AccorHotels certified review

We had an excellent stay over halfway to our destination in Spain from our home.

Dear ROLF E., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Virginie NOWAKOWSKI Deputy Manager

Very comfortable and welcoming

Customer review rating 4.1/5

Anonymous Families - 08/01/2019 AccorHotels certified review

We had a wonderful stay.

Dear SUSAN C., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

Ok but spoiled by problems

Customer review rating 4.1/5

Vic Couples - 06/01/2019 AccorHotels certified review

Good hotel and facilities good room and bed Very cold and not enough blankets! Couldn’t sleep! Shower Tray very slippery and shower control very poor design because When you try to turn the water off it was very difficult to find the correct off position We both got freezing cold water all over us when trying to do so ! The hair dryer design is terrible because you have to press on the back to get air flow This was difficult to keep correct pressure on and awkward to handle It was therefore an uncomfortable and lengthy process

Dear VICTOR S., Thank you for taking the time to tell us about your experience at the Novotel Narbonne Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric BOUTROUX Directeur

Agradable

Customer review rating 4.1/5

Àngels Families - 05/01/2019 AccorHotels certified review

Hotel tranquilo, agradable, familiar.

Estimado NGELS P., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Narbonne Sud. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Frédéric BOUTROUX Directeur

Good stopover for one night

Customer review rating 4.1/5

Ian B. Couples - 29/12/2018 AccorHotels certified review

Very helpful staff, good breakfast and good bed

Dear IAN B., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric BOUTROUX Directeur

A comfortable House with a train capable to go up

Customer review rating 4.1/5

Vincent F. Business - 27/11/2018 AccorHotels certified review

I had a good time to relax and to groom myself. The rom was big enough. It was clean and there was no litter left in the room when I arrived. I was a little bit disappointed because your member of staff at the reception offered me an executive room for the Price of a basic room because the hotel was empty. But then he downgraded me to a superior room again because he said the upper floor would be renovated.

Always a pleasure to stay here.

Customer review rating 4.1/5

William M. Couples - 03/11/2018 AccorHotels certified review

We stay here every year on our way down to Spain. A great friendly hotel which we have been staying at yearly for the last few years, we would not stay anywhere else.

Dear WILLIAM M., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Staff excellent ....accommodation needs some attention

Customer review rating 4.1/5

Anonymous Families - 03/11/2018 AccorHotels certified review

The welcome and warmth of your staff was excellent. The biggest issue was having a toilet in the bedroom with no sink. Feels so unclean to have to open a door without washing your hands, knowing every previous visitor has done the same.

Dear AMANDA Q., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Of course, we note the toilet with no sink, we anderstand even if it won't be possible to fix it, please be also informed that we're going to make a refurbishment in all our oldest rooms (carpet, bathroom and toilet). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Very good!

Customer review rating 4.1/5

Giorgio B. Business - 29/10/2018 AccorHotels certified review

Very kind personnel, both at reception desk and restaurant, as usual. Room and bed very comfortable Only recommendation: change the moquettes in the ailes!

Dear GIORGIO B., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Consistent standard delivered

Customer review rating 4.1/5

Anonymous Couples - 21/10/2018 AccorHotels certified review

A good overnight stop. Dinner is available late evening which was very satisfactory. The staff were very welcoming and helpful. Room as expected which works well. Good value for money.

Dear COLIN M., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Clean hotel, but had some problems.

Customer review rating 4.1/5

Nick F. Couples - 09/10/2018 AccorHotels certified review

Clean hotel, fast efficient check-in. Room size average. Disappointed to find pool closed in October despite 26 degree temp. We had a problem with the room, but were changed to another room immediately which was great. Restaurant a little overpriced, food average. Breakfast was nice.

Dear F. N., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your information, we closed the swimming pool at the the end of September because it's unheated and the nights were cold, the sun during the day wasn't enough to heat up the water. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Good value and service.

Customer review rating 4.1/5

Shirley Families - 02/10/2018 AccorHotels certified review

Very pleasant staff and the usual quality of room.

Dear SHIRLEY J., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Enjoyable stay in Narbonne

Customer review rating 4.1/5

Theatrefan Couples - 01/10/2018 AccorHotels certified review

We enjoyed our stay at the hotel. The restaurant was quite good and we were grateful for the advice about the local Corbieres white wine. We also made use of the excellent swimming pool. Also the location was good both for visiting the city and for the etang to the south. On the negative side we noted that the carpet in the restaurant was dirty and badly stained. Also the checkout was perfunctory. It would have been nice to have been recognised as a club member.

Dear JOHN B., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in narbonne