Everything was excellent. Made the reservation on line, asking for a handicap room and could get one. But was warned that room only available after 4 and we were coming around 12. But made arrangements and we could move in right away. Very nice.

Reception made both check-in and check-out a pleasant experience as well as answering the one or two queries that we had. Breakfast was good quality. The swimming pool and sauna a real bonus as well as being in spotless condition.

Comfortable beds, nice facilities at the hotel and excellent breakfast.

Generally lovely, loved the room and bed was comfy. Your bar staff made no effort to help with the language barrier which I think led to us being over charged and your cleaning staff shout down corridors. The pool while nice the hot tub was oddly cold and dirty towels were left strewn around.

The hotel is situated next to the motorway. The breakfast is good and the beds are reasonable. Mercure Bossons is therefore a reasonable option for someone in transit through the region but, from my perspective, it is not beautiful, comfortable or pleasant enough for a ski-holiday with friends. The decoration of the hotel is functional, the rooms are small, painted in brown and the furniture looks worn out. On many occasions the personnel, especially in the bar area, was really unfriendly. I do not understand the 4 stars.

Brilliant, frendly and restaurant food was great.

We went for a week with my family(2adults 2kids). The hotel interior design is pretty nice but our room for 4 was really small .The elevator if you want to take it is the size of 2trolley ,useless. The Spa area with pool and sauna is nice if it were not for the guys present to play ball in the water and some mothers brought their children in the sauna (and it was not allowed). The hotel do not have a shuttle that takes customers to the ski facilities. Last think ,the worst not only in my opinion,we pay extra of the half board and the menu was the same for the whole week ,the kitchen and the chef didn’t take any change to the plates (unbelievable for a person that is gluten intolerant ) and this is unacceptable for a kind of hotel like that .Really disappointed,we never come back again and we don’t recommend it .

the spa area is poor, shower not working properly, pool dirty. internet is so slow.

Staff very welcoming, breakfast excellent, hotel clean and tidy but evening meal was extremely over-priced, especially childrens’ menu

The hotel was nice. Good facilities and helpful staff. The road and parking area outside the hotel needs to be cleared of ice as it was dangerous to walk on.

Generally our stay was great but we got off to a very bad start when we arrived at 11:30pm to be told our room had been given to someone else. We had two very tired children and had to wait for a room to be found without apology.

Comfortable and quiet room. Good and easy to access covered parking. Good service. Wide choice at breakfast

We stayed at the hotel fo a 4 days ski break. The hotel is conveniently located given that We had a car , spacious, with all the needed facilities and services ( sauna, pool, ski room , ski rental, good breakfast ) and comfortable beds. A small inconvenience is that there is no possibility for any type of food or snack between breakfast and dinner . So if you want to return to the hotel just after skiing make sure you pay a visit to a supermarket first

far from city thank you

Lovely stay. Our 4th time at this hotel. The team could not have been more helpful. The food in the restaurant had vastly improved since our last stay. We will definitely be returning.