Mercure Chamonix Les Bossons Hotel

We know Chamonix well and have stayed at the hotel several times before. It suits our needs of access to the Chamonix valley very well. We only have one observation, the rooms are rather dark.

My overall experience with this location was awesome. The staff was extremely welcoming and accommodating. The hotel and rooms were in great condition and with a high level of cleanliness.

We were warmly welcomed to the hotel and the booking-in process was efficient. Our standard room on the third floor was clean and tidy with some toiletries in the bathroom. The flat screen TV was a generous size with a good range of English language channels. There was a kettle for tea and coffee making. The sound proofing between rooms was great. We enjoyed an excellent meal in the hotel restaurant. The menu provided an excellent choice; the portions were good and the service well paced. The buffet breakfast provided more than adequate choice to start the day. We will return to this hotel for future overnight stays, for thev relaxing ambience and friendly and helpful staff.

The trip was fine, the room was in need of a little attention due to minor damage and wear and tear and the advertised Yoga class was not running anymore (that notice needs to be taken down from reception). But all in all a nice hotel with good facilities out of season.

No problems. Very pleased with the refurbishment done and with the upgraded TV set. Very relaxing and comfortable beds

Fantastic breakfast, comfortable rooms and a relaxing pool area. The staff was very friendly, too. We enjoyed our stay a lot!

A good restful night in a comfortable hotel in a superb setting

Comfortable hotel; brown decor in room not particularly pleasant and no snacks available for late arrivals. Pool, Sauna were refreshing

Your staff are exceptionally friendly and helpful thank you. The main areas of the hotel are very nice but the bedrooms need modernisation and the brown wood chip wallpaper removing!

Very happy with the hotel and staff

Breakfast was great. I had the best amarican pancakes ever. Servis was good and nice. Just the room was on mornings cold and quiet noisy because of main road next to the hotel. But we didn't care to much, we were there for really short time. We had free parkplace as well. I just didn't get the invoice on our check out. So I don't know, how was calculated the 60 Euro, which we paid by check in, with the bill which we had on the end of our trip. I have to wait for overview by my bank account. Somehow I had feeling that some employe didn't understand well english. I had to ask for some things more times and the employess were much more communicative with guest,which were able to speak french.

My children reaaly enjoyed the swimming pool and particularly the jacuzzi. The crepe chef was a nice breakfast touch. The restaurant has a splendid selection.

Room was disgusting. Dirty floor, mouldy walls. Depressing decoration awful view. Accosted by a drunk or drug man outside who threw his bags at our car scaring the children and my wife. Couldn’t wait to leave. Will never return of recommend. Sorry

The check in was easy.....but the holding deposit is still blocked at my bank nearly 10 days later.....as it stands, I have been overcharged by 60 Euro. The waiter was really unhelpful and did not want to serve me dinner. Thankfully, the barmaid persuaded him that I should be allowed to eat. The food and the wine were good.

Nothing to add concerning the welcome/ reception, booking, formalities etc. check in/out Bar and reception area great, breakfast up to scratch Pool area wonderful Guest rooms could do with revamping.