Mercure Chamonix Les Bossons Hotel

Breakfast was great. I had the best amarican pancakes ever. Servis was good and nice. Just the room was on mornings cold and quiet noisy because of main road next to the hotel. But we didn't care to much, we were there for really short time. We had free parkplace as well. I just didn't get the invoice on our check out. So I don't know, how was calculated the 60 Euro, which we paid by check in, with the bill which we had on the end of our trip. I have to wait for overview by my bank account. Somehow I had feeling that some employe didn't understand well english. I had to ask for some things more times and the employess were much more communicative with guest,which were able to speak french.

My children reaaly enjoyed the swimming pool and particularly the jacuzzi. The crepe chef was a nice breakfast touch. The restaurant has a splendid selection.

Room was disgusting. Dirty floor, mouldy walls. Depressing decoration awful view. Accosted by a drunk or drug man outside who threw his bags at our car scaring the children and my wife. Couldn’t wait to leave. Will never return of recommend. Sorry

The check in was easy.....but the holding deposit is still blocked at my bank nearly 10 days later.....as it stands, I have been overcharged by 60 Euro. The waiter was really unhelpful and did not want to serve me dinner. Thankfully, the barmaid persuaded him that I should be allowed to eat. The food and the wine were good.

Nothing to add concerning the welcome/ reception, booking, formalities etc. check in/out Bar and reception area great, breakfast up to scratch Pool area wonderful Guest rooms could do with revamping.

Stayed 2 nights. Little out of the way but good.

Okay although the restaurant food in the evening was poor quality for the cost. The staff almost forgot we were there we were told a table would be 5 minutes even though we booked and there was space we ended up waiting 20 minutes and then only got sat down as we asked. Lamb we had was poor quality although the wine recommended was very good.

Great time for all the family (two teenagers in tow). Perfect stopover from UK to Italian adriatic coast. Fantastic service, facilities and food throughout

We really enjoy the personnel welcoming. The previous guest has smoked in room, we have be assigned a new room immediately.

Fortunately we’d a room with a nice with on mountains . Nicely welcomed by staff.

3 rooms booked.Z-bed requested in 1 room had dirty linen and food inside it. New sheets provided which we had to change. Shower rails in all rooms dropped when used. No extraction in bathrooms. Soap fitting in 1 room fell off wall hitting user in face. Poor menu in restaurant.childs meal came 20 minutes before anyone else’s meal. Food over-priced. Very slow check out early morning delaying our departure considerably.Have stayed at hotel before and very disappointed with this year’s experience,

We got upgraded into a privilege room, with free mini bar and absolutely gorgeous view over the Bossons Glacier

Hotel is clean and rooms were very spacious. They are enough for 2 adults and 2 children but the hotel policy does not allow this so we had to take two rooms instead of one. Breakfast at the hotel is good.

Everything was great, beautiful room, excluding service and amazing views