Novotel Nantes Carquefou Hotel 4 stars

TripAdvisor rating 4.0/5 485 reviews
Novotel Nantes Carquefou
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+ 21 Services
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Hotel extras

  • Outdoor pool, fitness room and play area

  • Stade de la Beaujoire and exhibition center 10minutes away

  • 9 meeting rooms for your conferences and seminars

  • Bar and restaurant with terrace

  • Spacious, comfortable rooms with free WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 12.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Hard tennis court (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Nantes Carquefou

4 Allee des sapins
PA Antarès Belle Etoile
44470
carquefou
france

Tel: +33228094444

Fax: (+33)2/28094454

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NANTES ATLANTIQUE At 25km / 15 miles

  • By boat

    CHERBOURG At 320km / 200 miles

  • By boat

    ST MALO At 179km / 111 miles

  • By helicopter

    NANTES ATLANTIQUE At 24km / 14 miles

  • By car

    A11EXIT 22 CARQUEFOU At 2km / 1 miles

  • By car

    A83 E03 EXIT 23 At 5km / 3 miles

  • By train

    NANTES At 15km / 9 miles

GPS :47.283785, -1.455375

Currently, close to our hotel

Les Rendez-vous de l'Erdre

From 26/08/2019 to 01/09/2019

At 9.4 km

Estuary, from Nantes to Saint-Nazaire, walk

From 01/01/2019 to 31/12/2019

At 9.5 km

Quinzaine Photographique de Nantes

From 13/09/2019 to 13/10/2019

At 10 km

Rock! A Nantes story, exhibition

From 24/02/2018 to 10/11/2019

At 10 km

Our accommodations

We have 92 rooms, of which 66 are Superior and 26 are Executive, spread over the ground floor and first floor.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 150 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Nantes Carquefou

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,690 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

485 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great place to stay

Customer review rating 4.3/5

Anne T. Couples - 24/06/2019 AccorHotels certified review

This was a great place to stay , the pool and the staff were fantastic!

Dear ANNE T., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe Réception

Not sure all Standards are met

Customer review rating 4.3/5

Anonymous Friends - 23/06/2019 AccorHotels certified review

We stayed in this hotel while visiting a festival nearby. As a platinum I asked 2 x by mail for an early check in. Got 2 answers without any reference to my request. At the hotel at 1:30 we were told that there is no room available yet - only after telling that I‘m a platinum, suddendly there was a room available. The restaurant stuff is very competent and friendly. None of the 4 days the minimum expectation were met in terms of housekeeping. E.g. no Coffee and cups filled up. One day the room was open when we returned. This is an absolute no go! Our friends had the DND at the door every day and every day the room was made,. One day around 4 pm I asked to get the room cleaned after 5 seen that the room wasn‘t cleaned up to then and I was told that they wouldn‘t have any staff to do so - however the room was made once we came back. Overall this was a mixed experience and not sure we will get back to this place in the next year. Btw I booked 3 rooms for 4 nights.

Dear GUGLIELMO A., Thank you for taking the time to tell us about your experience at the Novotel Nantes Carquefou. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'équipe Réception

June brief visit

Customer review rating 4.3/5

Hugh Couples - 06/06/2019 AccorHotels certified review

Good parking, friendly check in, good clean room, great dinner & breakfast.

Dear HUGH W., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe Réception

Fine

Customer review rating 4.3/5

Anonymous Couples - 22/05/2019 AccorHotels certified review

Nice hotel. Clean and Stylish bedroom. Didn't appreciate the fact that the water didn't drain properly in the shower (I stood in a puddle of water). Would have liked healthy options for breakfast. Staff well trained.

excellent service, impeccable rooms

Customer review rating 4.3/5

Chris S. Couples - 21/05/2019 AccorHotels certified review

calm clean everything for a perfect stay

Nantes overnight

Customer review rating 4.3/5

Richard P. Couples - 14/05/2019 AccorHotels certified review

Excellent hotel for overnight stop near Nantes, easy to find, good parking, quiet, clean, good value accommodation and food and efficient and friendly staff.

Dear RICHARD P., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe Réception

Good stay, nice hotel, great food

Customer review rating 4.3/5

S Families - 28/04/2019 AccorHotels certified review

Service was excellent. Restaurant had really lovely food.

Dear STEPHEN M., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe Réception

Mrs F.

Customer review rating 4.3/5

Anonymous Couples - 21/04/2019 AccorHotels certified review

Car parking good- no English television and no one could fix it. Helpful staff

Dear JANET F., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe Réception

Short but very nice

Customer review rating 4.3/5

Christa Business - 05/03/2019 AccorHotels certified review

Business trip-

Cool

Customer review rating 4.3/5

Anonymous Business - 28/02/2019 AccorHotels certified review

Professionnel

not important

Customer review rating 4.3/5

Anonymous Business - 25/02/2019 AccorHotels certified review

No enough time to evaluate. Left in the morning, came back in the evening for a shower and sleep. Overall, a vary good experience. And, the magnolia tree in front of the hotel is great!!! I wish I see it when blooms.

very good

Customer review rating 4.3/5

V. Couples - 02/01/2019 AccorHotels certified review

excellent :)

Dear Mr V., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe réception

RAS

Customer review rating 4.3/5

Anonymous Business - 16/11/2018 AccorHotels certified review

Satisfaction.

Excellent for a business trip.

Customer review rating 4.3/5

C. Business - 14/11/2018 AccorHotels certified review

Personnel very kind Comfortable room

Customer review rating 4.3/5

G. Business - 06/11/2018 AccorHotels certified review

Confortable calme Restauration bonne

Madame G., Un grand merci pour votre commentaire suite à votre séjour au sein de notre établissement. Nous sommes enchantés d'apprendre que votre séjour s'est agréablement passé. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. L'équipe réception.

Mobster Carquefou

Customer review rating 4.3/5

Margaret J. Couples - 02/11/2018 AccorHotels certified review

Great meal in restaurant and lovely wine! A bit disappointed with the room!

Poor facilities and food

Customer review rating 4.3/5

David C. Couples - 31/10/2018 AccorHotels certified review

We were not informed that the hotel did not have a lift, so my wife, who has difficult walking, really struggled. The food was poor. We ordered a Thai meal with noodles, but in fact were served with linguine instead. At breakfast, which was quite expensive, the scrambled egg was clearly manufactured and tasteless. However the staff were very helpful.

On average

Customer review rating 4.3/5

Ag Business - 18/09/2018 AccorHotels certified review

It was fine, nothing remarkable. More salads for dinner would be welcome. Tiny gym, but ok.

A welcoming hotel

Customer review rating 4.3/5

Anonymous Couples - 03/09/2018 AccorHotels certified review

Friendly and welcoming staff Clean and large room Good menu - particularly the menu of the day

Dear IWAN P., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team

Excellent

Customer review rating 4.3/5

Anonymous Families - 28/08/2018 AccorHotels certified review

Great rooms, excellent facilities, very good restaurant and great customer service.

Dear ARCHIE I., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel's Team
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