Hotel - Novotel Nantes Carquefou
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Novotel Nantes Carquefou Hotel

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4.0/5 375 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early Check In
  • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Hard tennis court  (Nearby)
  • Table tennis

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 07:00-22:30

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

We have 92 rooms, of which 66 are Superior and 26 are Executive, spread over the ground floor and first floor.

  • 92 rooms
  • 88 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 34 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,483 reviews

Our guest reviews for Novotel Nantes Carquefou

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 375 reviews
AccorHotels certified review
Brian G. Couples - 27/09/2017

Very good

AccorHotels certified review
Mr W. J. Y. Friends - 24/09/2017
« Mr W. J. Y. »

Friendly and efficient service coupled with a good quality restaurant.

TripAdvisor review
Business - 21/09/2017
« Nantes on Business »

This hotel was clean and comfortable for a one night's stay. The buffet breakfast was good. The only downside is that it is not in the centre and there is little public transport to it. There are a couple of chain restaurants within a couple of hundred metres if it's restaurant does not provide what you want.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, It's a pleasure to read your review and share your experience in our hotel. Hope we will have the opportunity to welcome you again soon to Novotel Nantes Carquefou. Best regards. From the team Novotel Nantes Carquefou.

AccorHotels certified review
Anonymous Business - 08/09/2017
« Good but already used and not renovated since long time »

Biz case. Regular coming.

AccorHotels certified review
Adam Families - 27/08/2017
« Mr »

Friendly staff, nice pool, slightly tired looking garden area. Breakfast very good.

AccorHotels certified review
Rebecca Families - 20/08/2017
« Great value stopover »

We had a great experience with Novotel. We arrived late into Nantes Atlantique airport and needed to stop over before heading off to our Eurocamp near Blois. Everything was very efficient. Our room was comfortable and clean and the staff were all very friendly. It was nice to be greeted with a smile when we arrived and it helped that the staff spoke English! On the return journey we had booked with Westotel. Westotel was twice the price and nowhere near as friendly or personal experience. We will return to Novotel in the future without hesitation.. Thankyou.

AccorHotels certified review
A.t. Families - 20/08/2017

Very disappointed as despite arriving at 6:30 pm the room was not ready, check in is at 3pm, but the rest of the stay was fine, room clean, breakfast good. Hotel is good for our needs as 4 person family to stop over mid way through on the drive south through France. Stayed at this hotel for the same reason the previous two years. Only other minor point, drinks are expensive at the hotel bar not that we had many but at 7 euro for a pint is a bit expensive.

AccorHotels certified review
Daniel Families - 18/08/2017
« Room smells of cigarette smoke »

The room had a smell of smoke which is not nice for a non-smoking family with two youngsters. The booking summary described a superior room with free minibar. The minibar was empty and reception explained that there must have been a mistake with the online booking description on the AccorHotels app. This was disappointing not to have the minibar because the online description was the reason for our decision to book the room. The staff and breakfast were excellent.

AccorHotels certified review
K. Families - 09/08/2017
« terrible appearance on the outside, super friendly on the inside... »

BUILDING: First impression; Broken gate, to the car park, almost all the letters on te novotel "print" above the entrance were switched off or already came off, which looked very shabby. Over all, the building is in a bad shape. My daughter asked me why we were staying in factory (...). No elevator available which was not a problem for us but with all the luggage would have been helpful. There are baggage trolleys in the hallway upstairs, which helped! STAFF: But... the staff are super friendly, help where they can, and are overall very attentive and pleasant. They were lovely to the girls, and that's why we returned for an extra night on our way back up from Poitiers. They were the sole reason we came back. RESTAURANT: Also, in te restaurant, we had good food and friendly staff. OUTSIDE: The pool was heated as you would expect, which made our stay a lot better for the girls. Table tennis table had no net, unfortunately. Garden needs some more attention but looks like they are trying the best they can. It was still nice to be able to sit outside; Nice tables and lounge seats, and good and clean sunscreens. OVERALL: We thought this was an OK hotel, but it definitely needs some attention/(budget) by the management to fix all the maintenance issues. A big tip for the Novotel group would be to try and get some consistency into their chain. I work as a flight attendant and have seen a lot of hotels obviously, and also in my earlier days a lot of Novotels. I Always have had a soft spot for the company because you always knew exactly what to expect/get. Same orange couch in the room everywhere around the world,, same restaurant menu, same friendliness of the staff, same amenities, it just made me feel like home in a second. Now I can see why my company has stopped working with NOVOTEL You never know what to expect.. one night compared to the other in the same hotel, but also one hotel compared to the other. Later during our holiday we stayed in a just downright terrible NOVOTEL in Amiens, After that experience this one looks like a palace. But that's another story.. I hope you appreciate the feedback, because it pains me to see what happened to the Novotel group. I will be avoiding the chain in the near future and rather pay more to stay in a hotel where i know I will get value for money. For now, It is just too much of a gamble. But coming back to this particular Novoltel: know that the staff are doing their best with what is handed to them and that shows!!! Good job on them!

AccorHotels certified review
B. L. Families - 31/07/2017
« Very good experience »

The location of Novotel Carquefou is very convenient for driving tourists. The facilities has a large surface with swimming pool. You can drive till tramway terminal parking and then take the commute to Nantes City. The price/quality rate is perfect.

AccorHotels certified review
Karen L. Friends - 26/07/2017
« Wonderful staff, fabulous room. »

The staff went out of their way to make us welcome. We needed advice on having our car repaired and a staff member recommended a good garage and another came with me to make sure there were no language problems. Cannot thank them enough for their care.

AccorHotels certified review
Anonymous Families - 25/07/2017

Excellente

AccorHotels certified review
Allyster T. Families - 08/07/2017
« Wonderful »

Great! Friendly and helpful staff, super clean hotel. The restaurant and servers were wonderful for dinner and breakfast.

AccorHotels certified review
Anonymous Business - 28/06/2017
« Very nice »

Food was very tasty. Biggest asset of the hotel I believe. Rooms are clean and modern, nothing to report on that. Only negative things : -All-inclusive benefits are very poor (free bar and flip-flops), frigde include nothing interesting and it was not even refilled on the second day. - Gym is too small and shouldn't be considered as a fitness center.

AccorHotels certified review
Anonymous Business - 27/06/2017
« Great service »

A great location hotel and service

AccorHotels certified review
Alan K. Solo - 20/06/2017
« Good value for money. Spoilt by a poor menu and difficulty in providing a gin & tonic »

Room was comfortable. TV channels uninteresting for a UK resident. Toilet paper too narrow. Bar only had one bottle of tonic! The menus are obviously set centrally and don't seem to vary -It was the same menu in Bordeaux six days later. I don`t regard hamburgers as restaurant food.

TripAdvisor review
Friends getaway - 23/05/2017
« Convenient but disappointing! »

Whilst convenient for our trip (St Malo to Leon) the hotel appears 'tired' with broken electric gates to the inner car park (which have not been cleared in 12 months), weeds around the swimming pool and untidy gardens. If not a deep sleeper the noise from Macdonalds can be annoying. The staff are excellent and very helpful so the appearance seems like a management problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you so much for taking the time and share your experience with us. We're sorry for the broken gate. It has been damaged by a delivery truck and it should be changed soon as possible. Hope we will have the opportunity to welcome you again soon. Best regards, Claudie MAUDEUX

AccorHotels certified review
Colin C. Friends - 21/05/2017
« Convenient but disappointing! »

The Carquefou is conveniently situated between St Malo and Leon (Landes) but whilst the staff were excellent the hotel looked 'tired' - broken inner gates to the car park which have been in this state for over a year, weeds around the pool, untidy gardens etc.

AccorHotels certified review
Anonymous Families - 22/04/2017

Nice hotel, comfortable bed and a good breakfast.

AccorHotels certified review
Anonymous Business - 13/04/2017

SERVICES DE QUALITE A L'ECOUTE

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