Hotel - Novotel Nantes Carquefou
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Novotel Hotel

Novotel Nantes Carquefou Hotel

4 Allee des sapins  PA Antarès Belle Etoile 
44470  CARQUEFOU
FRANCE

349 reviews
TripAdvisor Rating Based on 349 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early Check In
  • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Hard tennis court  (Nearby)
  • Table tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 07:00-22:30

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

We have 92 rooms, of which 66 are Superior and 26 are Executive, spread over the ground floor and first floor.

  • 92 rooms
  • 88 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 34 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,252 reviews

Our guest reviews for Novotel Nantes Carquefou

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 349 reviews
AccorHotels certified review
Allyster T. Families - 08/07/2017
« Wonderful »

Great! Friendly and helpful staff, super clean hotel. The restaurant and servers were wonderful for dinner and breakfast.

AccorHotels certified review
Anonymous Business - 28/06/2017
« Very nice »

Food was very tasty. Biggest asset of the hotel I believe. Rooms are clean and modern, nothing to report on that. Only negative things : -All-inclusive benefits are very poor (free bar and flip-flops), frigde include nothing interesting and it was not even refilled on the second day. - Gym is too small and shouldn't be considered as a fitness center.

AccorHotels certified review
Anonymous Business - 27/06/2017
« Great service »

A great location hotel and service

AccorHotels certified review
Alan K. Solo - 20/06/2017
« Good value for money. Spoilt by a poor menu and difficulty in providing a gin & tonic »

Room was comfortable. TV channels uninteresting for a UK resident. Toilet paper too narrow. Bar only had one bottle of tonic! The menus are obviously set centrally and don't seem to vary -It was the same menu in Bordeaux six days later. I don`t regard hamburgers as restaurant food.

TripAdvisor certified review
Friends getaway - 23/05/2017
« Convenient but disappointing! »

Whilst convenient for our trip (St Malo to Leon) the hotel appears 'tired' with broken electric gates to the inner car park (which have not been cleared in 12 months), weeds around the swimming pool and untidy gardens. If not a deep sleeper the noise from Macdonalds can be annoying. The staff are excellent and very helpful so the appearance seems like a management problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you so much for taking the time and share your experience with us. We're sorry for the broken gate. It has been damaged by a delivery truck and it should be changed soon as possible. Hope we will have the opportunity to welcome you again soon. Best regards, Claudie MAUDEUX

AccorHotels certified review
Colin C. Friends - 21/05/2017
« Convenient but disappointing! »

The Carquefou is conveniently situated between St Malo and Leon (Landes) but whilst the staff were excellent the hotel looked 'tired' - broken inner gates to the car park which have been in this state for over a year, weeds around the pool, untidy gardens etc.

AccorHotels certified review
Anonymous Families - 22/04/2017

Nice hotel, comfortable bed and a good breakfast.

AccorHotels certified review
Anonymous Business - 13/04/2017

SERVICES DE QUALITE A L'ECOUTE

TripAdvisor certified review
Couples - 07/04/2017
« Relaxed in Carquefou »

We liked the Novotel in Carquefou just outside of Nantes. It was very quiet although close to major roads. The Staff were very helpful & kind. The room was very clean and well appointed. The only slight criticism was the breakfast and the way it was administered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for taking the time and share your great experience with us. I'm very happy to hear that you enjoyed your stay with us and you found our room clean and comfortable. I hope we will have the opportunity to welcome you again soon. Best Regards, Claudie MAUDEUX, Directrice

AccorHotels certified review
Anonymous Couples - 04/04/2017

We enjoyed our stay with you. The Room was good and on the level. The only irritation was the Breakfast. Only one of us had breakfast, by choice, every day of the four that we stayed at the hotel. Each day I had to ask for a teaspoon. The top up of the hot food was very slow & on one day non-existant. Other than that the Staff were very kind & helpful.

AccorHotels certified review
Anonymous Business - 20/03/2017

literies pas terribles

AccorHotels certified review
Anonymous Families - 05/03/2017

I stayed two nights in a raw at the Novotel Carquefou, The first night Miss Coralie was very nice very welcoming and helped us feel like home when we entred our room, she made the sofa bed for the kids, to accomodate us, that was great for us after a long day of travel, The next day we were greeted by Mr Amar, he was outstanding, he ackowledged my kids, welcomed us to the Hotel in the morning, walking us warmly to the breakfast. He wnt over and beyond to make us feel like we were hom, et was thinking ahead of what can be helpful for our check out experience, enrolld us with the Novotel card, printed directions.You have an asset in hospitality with Mr Amar, very stunning experience.thank you again. also the two times at the breakfast, Emilie was very sweet and hospitable, she was all smiles and serviable, our table was already made, it felt amazing, the food options at the breakfast is outstanding, bio, and quality, very nice surprise, i will recommand it to anyone.

AccorHotels certified review
Anonymous Families - 30/01/2017

On week end, the hotel is extremely quite

AccorHotels certified review
Anonymous Business - 08/12/2016

pleasant reception staff , quick check-in, good dinner

AccorHotels certified review
Anonymous Business - 05/12/2016

We were forced to book new hotel for a coullegue in last minute in the night, because the hotel did not manage the reservation properly.

AccorHotels certified review
Anonymous Business - 07/11/2016

I had the good surprise to be upgraded and my request for a quiet room has been respected.

AccorHotels certified review
Anonymous Couples - 24/09/2016

Very satisfactory Negative points: (1) Paper cups in rooms for coffee - that's poor. Why not proper mugs. (2) Very poor directions given on the email booking and on your website from the periphique road. A directional map from the Rennes road would be helpful. (3) We have stayed at this hotel 10 times in the last 15 years and I am still surprised that there is no elevator for luggage between the ground and 1st floor. (4) Ran out of food items towards the end of the breakfast period.

AccorHotels certified review
Anonymous Couples - 19/09/2016

The usual good standard of room, excellent meals at the restaurant and warm welcome from the staff which we have come to know in our regular stays at the Carquefou site over the past 15 years.

AccorHotels certified review
Anonymous Business - 15/09/2016

Excellent rooms, good breakfast. :)

AccorHotels certified review
Anonymous Families - 19/08/2016

Excellent.

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