Hotel - Novotel Nancy
Novotel Hotel Novotel Hotel

Novotel Nancy Hotel

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4.0/5 721 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request
  • Golf practice facilities  (Nearby)
  • Boules/petanque

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 119 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 49 family rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Telephone
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,791 reviews

Our guest reviews for Novotel Nancy

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 721 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 11/02/2018

Prima

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for your comments. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aymeric Perney Assistant Responsable Hébergement

AccorHotels certified review
James D. Business - 31/01/2018
« Nice hotel with firendly staff »

2 night stay on a business trip. Hotel staff very efficient on check in and all staff were friendly throughout. Hotel is nice and clean with a good selection for breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear James Mr Doughty, We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. We hope to see you again in Novotel Nancy. Sincerely, Aymeric Perney Assistant Responsable Hébergement

AccorHotels certified review
David W. Business - 31/01/2018
« Mr David W. »

Great food, clean modern facilities, great atmosphere. Well done. Wouldn't stay anywhere else in Nancy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Williams, We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. We hope to see you again in Novotel Nancy. Sincerely, Aymeric Perney Assistant Responsable Hébergement

AccorHotels certified review
Martin S. Families - 23/01/2018
« restaurant closed - but still good »

On arrival, now before, we were told the restaurant was shut. The restaurant normally being open until late is always one of the reasons for booking with Novotel as finding dinner in France late after 21.00 is hard. We were offered cold bar snacks as a substitute or room service menu, or a dinner reservation nearby by the excellent Sebastian. As we had been driving since 13.00 we were reluctant to go elsewhere but agreed. On seeing our lovely spacious room with robes and an interesting menu we decided to stay in. Sebastian Kindly cancelled the outside dinner reservation for us.Food was great and we had a lovely evening and slept well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin Saxon, We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. We hope to see you again in Novotel Nancy. Sincerely, Aymeric Perney Assistant Responsable Hébergement

AccorHotels certified review
Marc Couples - 13/01/2018

good location; excellent parking; dogs allowed Female staff at bar should be trained in product knowledge; Good long beds but awfull polyester linnen. Bad noise insulation between rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc J., Thank you for taking the time to tell us about your experience at the Novotel Nancy. At Novotel, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. We hope to see you again in Novotel Nancy. Sincerely, Aymeric Perney Assistant Responsable Hébergement Novotel Nancy

AccorHotels certified review
R Families - 09/01/2018
« Safe, secure, fast service,. »

Safe place to spend a night, friendly service. breakfast is not very good to be honest....

AccorHotels certified review
Anonymous Families - 04/01/2018

Very easy, convenient when travelling through Europe, very child friendly and very decent breakfast buffet with loads of choices!

AccorHotels certified review
Anonymous Families - 02/01/2018
« nice family friendly hotel »

Good value, clean, friendly personnel. The restaurant is a little expensive. The play areas for children are wxcellent. The same very good quality are the common areas for guests. Breakfast was very satisfactory.

AccorHotels certified review
Elloy Families - 01/01/2018
« Too busy, service level deteriorated »

Arrived during busy times, popular skiing period. Main corridor was under maintenance requiring a detour climbing stairs to get into our room on ground floor. Reception staff looked stressed but tried their best to stay friendly. Kitchen was not capable to handle the workload. Four main courses were all served too cold, no waiter could be stopped in time to complain. In any case I think the prices are overrated for what you get.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elloy Kaldenberg, Thank you for taking the time to tell us about your experience at the Novotel Nancy. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence at restaurant. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aymeric Perney Assistant Responsable Hébergement Novotel Nancy

AccorHotels certified review
Jean-marie B. Business - 18/12/2017
« On balance I was satisfied, but with one big disappointment. »

I have stayed at this Novotel before, checking in on a Sunday to be ready for a meeting on Monday. I reserved thsi Novotel again because I wanted to use the hotel restaurant, which was previous times open on Sunday. I was very disappointed to find the restaurant closed this time, as were a number of other guests who had reserved with the same reason. This more or less negated my motivation to use this hotel. Luckily, the bar personnel found thew restaurant chef who then managed to produce a meal for me. So in the end it was not the disaster it could have been. If it continues to be Novotel policy to close the restaurant on Sundays, I will look for another hotel that does have a restaurant open, or find a cheaper hotel in Nancy with restaurants nearby.

TripAdvisor review
Lars J Couples - 14/12/2017
« You know what you get »

Novotel is always a safe chose. You inow that the rooms have good standard. And for us travelling with a dog we know that she always is welcome. But check if the restaurant is open. It was a negative surprise for us that it was closed sundays. There were no information about that when we booked. After a whole day in the car you really want a dinner in the evening. Located in industrial suburbs there were no other restaurant options.

AccorHotels certified review
Lars Couples - 13/12/2017
« As espected »

When you choose Mercure you know what you get. Good room standard and acceptance for pets, which is important for us. But it was disappointing that the restaurant was closed. There were no information about that when we booked the hotel.

AccorHotels certified review
Agnès Families - 13/12/2017

Very good

AccorHotels certified review
Tim W. Business - 04/11/2017
« Everything was satisfactory and to Novotels standards. »

Everything was easy and hassle free.

AccorHotels certified review
Les Business - 03/11/2017
« Clean, modern and well equipped Hotel with easy access to Highway »

Excellent

AccorHotels certified review
Dowglass C. Solo - 02/11/2017
« Well located for an overnight stop on my travel through France. »

I liked the updated room. The diner I had in your restaurant was good. The one small minus was that the room safe did not operate. The hotel was opposite the bus stop for buses going downtown which was convenient for me.

AccorHotels certified review
Karen B. Business - 01/11/2017
« The staff was very nice and I enjoyed the breakfast choices. »

I stayed at a lot of places during this particular trip and I remember liking the Novotel, especially the front desk lady and the breakfast. I don't remember a lot about the room, which is good because that means it was clean and had everything I needed.

AccorHotels certified review
Mfg Business - 30/10/2017
« A nice quiet hotel »

My only request would be to have more menu choices in the restaurant, and to please have more water pressure in the shower.....

AccorHotels certified review
Simon Couples - 29/10/2017
« exellentg »

good

AccorHotels certified review
Anonymous Business - 16/10/2017
« Clean, pleasant staff, room too hot, no iron in the room. »

Good business trip stay. Location close to highway was excellent. Disappointed room didn't include an iron and board, especially for the price. Breakfast buffet was excellent but so expensive we couldn't justify eating there more than 2 of our 6 nights. Wish the Laxou hotel had some exercise equipment. Too cold to swim and the pool was green. Staff was excellent. Very pleasant and attentive.

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