Hotel - Novotel Nancy
Novotel Hotel Novotel Hotel

Novotel Nancy Hotel

4.0/5 749 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request
  • Golf practice facilities  (Nearby)
  • Boules/petanque

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 119 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 49 family rooms
    • 220/240 V AC
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 4,297 reviews

Our guest reviews for Novotel Nancy

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 749 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Stijn H. Solo - 10/07/2018 AccorHotels certified review
« A short stay unexpectly interrupted by non-wanted guest »

As a long-time business traveller I have been travelling around the world and also stayed in other Novotel hotels, but I have never been woken up by a non-wanted guest in my hotel room in the middle of the night. I checked in Thursday 28 June. In the night of Thursday 28 to Friday 29 June, around 4.40AM another guest entered my room. Both me and the other guest were shocked. Apparently my hotel room was not set in the hotel system as being "occupied" and thus this late-night arriving guest was given the same room. Even despite my room was locked from the inside, the guest managed to enter the room and switched on the light. This is a quite shocking experience when you are in a "deep" sleep. The only thing that happened was some excuses from the helpdesk the next day. I am surprised that not even the hotel manager took the opportunity to express his apologies or simply "compensated" this night as re-compensation for this incident. I have also experienced better breakfast in other Novotels and hotels. I don't categorize canned pinneapple or grapefruit slices as healthy food. Nor the plenty of choices of cakes, waffles etc full of sugar.

Anonymous Couples - 08/07/2018 AccorHotels certified review
« Sympa »

Sympa

Charles Business - 01/07/2018 AccorHotels certified review
« Catastrophe averted »

We arrived at 10pm. I had made an error in the booking setting July instead of June. The hotel had a room, a call was made to booking.com and everything was changed by the evening manager. He was very helpful. Dinner was nearly finished but the restaurant staff were fast and efficient. Everything ended well.

M Couples - 01/07/2018 AccorHotels certified review
« Transit one day stop »

Reasonable but to be fair after staying several days in a 5 star hotel, the difference is making the survey maybe a bit less positive. The rate vs what we got is not inline with other hotels offer. To us if is a hotel for pure off-the-higway transit stop for one night. The feeling of the hotel is not according what we had to pay. The bed was rather hard, the toilet is dark and too small. The shower is dangerous as the floor is of aome kind of plastic that can be super slippery especailly when there is soap left over from your shower. In addition, it is dark brown ?. Some noise from an airconditioning or other source was noticable. We stayed at the highest floor. Breakfast was plain

Brian N. Couples - 26/06/2018 AccorHotels certified review
« Good hotel in a good location »

Happy with the location and the standard of the hotel. Restaurant was good for breakfast and evening meal. Bathroom facilities not so good for anyone with a mobility difficulty - a huge step into the shower and the separate toilet very tight.

Nathalie Business - 12/06/2018 AccorHotels certified review

Excellente

Anonymous Business - 04/06/2018 AccorHotels certified review
« Very efficient stay, good location for travelling guests. »

Clean room, very comfortable bed, fast check-out, polite staff.

Stefano M Couples - 30/05/2018 TripAdvisor review
« Clean and quite »

I enjoyed staying in this hotel with outdoor swimming pool and a large terrace with a bar restaurant. There is also a large free parking. The Wifi is fast and free. The rooms are clean. The breakfast is quality good food.

Stefan Business - 29/05/2018 AccorHotels certified review
« Clean and quite »

As we arrived, we went to the swimming pool and sat in the sun: very pleasant! Had a drink, bar staff is kind and efficient. Went to the room, it's clean, had a nice shower, watched TV, there are a lot of channels! After dinner we had a very good sleep, then a very nice buffet breakfast. The car park is huge and our car was near the door. We checked out online and left in no time.

Brian S. Solo - 28/05/2018 AccorHotels certified review
« Perfect room, food made me sick »

The hotel is great, the room is spacious and well equiped, the bed is perfect. The service on the reception and in the restaurant is good. However, I got violently sick after eating a salad and a steak at the restaurant. This has spoiled the overall experience which would have been 10 otherwise.

Mark Business - 10/05/2018 AccorHotels certified review
« Average »

Room Good and Clean. Check in slow, I am a member of the rewards scheme but was left no drinks voucher, and my address was wrong on bill. Evening Meal - new menu not as good as all, smaller selection and no longer English on menu, staff unfriendly and not helping to translate despite speaking fluent English (I know I should speak French, but they don't try to help). Once the Hotel opposite in Laxou is built I will try there, as service not good enough in Novotel.

Allan911 Couples - 04/05/2018 AccorHotels certified review
« Ok but a few gripes »

I paid 184.70 euro in advance for the half board gourmet offer in the expectation that this would be a good deal so disappointed to realise that I was restricted to a very limited choice of two courses from a specials board to items that were priced at 5 and 12.5 i.e. 35 euro for two added to the advertised price in the hotel of 125 euro for a superior room makes 160 euro. So Accor charged me nearly 25 euro extra for a non-refundable deal that severely limited my choice of food. I won' make this mistake again I'll take my chances on a room being available on arrival. Accor advertise the availability of tea and coffee making facilities but there was only one breakfast tea bag and only two single-use paper cups. Why not provide the more environmentally friendly ceramic mugs offered by many other hotel chains?

Hendrik Couples - 25/04/2018 AccorHotels certified review
« Pleasant stay in the hotel »

We arrived in the eventing and found a pleasant person at the reception who helped us with a room. We had a nice dinner and a very good breakfast the next morning.

Richard Families - 23/04/2018 AccorHotels certified review
« Excellent hotel for a one night stopover »

Very pleasant hotel in a very good location. Rooms are comfortable, the hotel provides all the facilities you could need, and breakfast was excellent!

Laura V. Families - 23/04/2018 AccorHotels certified review
« Pleaseant stay in a Family friend hotel »

The hotel presents all the facilities needed for a stop over on the way north or a short stay in Nancy. Highly appreciated the private parking, the restaurants and the nice room. Personnel was kids and family oriented. The kids loved our stay there. Breakfast was perfect Only improvement the coffe/capouccino in self service. The machine was leaking and the coffe was not great.

Adnan Business - 21/04/2018 AccorHotels certified review
« Great »

Great

Great H. Couples - 20/04/2018 AccorHotels certified review
« Great h. »

Comfortable, clean, friendly. That describes this property. We thoroughly enjoyed our one night stay. Highly recommend.

Matteo Business - 12/04/2018 AccorHotels certified review
« Excellent »

Nice room, nice restaurant

Anonymous Families - 11/04/2018 AccorHotels certified review
« Quick and easy stay »

Stay was ok. Points for improvement: Family room was quite warm when we arrived (25 degrees), airco did not work 100% Waiters in restaurant could improve, during dinner and breakfast. ( f.e. asked for bottle of water, did not get it, had to pay for extra salad, did not get it )

Michael G. Business - 26/03/2018 AccorHotels certified review
« An average hotel. »

All items were satisfactory No part of the experience was "memorable".

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