Hotel - Novotel Nancy
Novotel Hotel Novotel Hotel

Novotel Nancy Hotel

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4.0/5 704 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request
  • Golf practice facilities  (Nearby)
  • Boules/petanque

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available  (Nearby)
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 119 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 49 family rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Telephone
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,412 reviews

Our guest reviews for Novotel Nancy

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 704 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 16/10/2017
« Clean, pleasant staff, room too hot, no iron in the room. »

Good business trip stay. Location close to highway was excellent. Disappointed room didn't include an iron and board, especially for the price. Breakfast buffet was excellent but so expensive we couldn't justify eating there more than 2 of our 6 nights. Wish the Laxou hotel had some exercise equipment. Too cold to swim and the pool was green. Staff was excellent. Very pleasant and attentive.

AccorHotels certified review
Brian Business - 06/10/2017
« Short stay at Novotel Laxou. »

Very nice experience. I've been at this hotel many times. Rooms are comfortable and clean. Dining there for lunch, dinner, and then breakfast were all very good as well. The only thing that I would really like to see would be an exercise room with some equipment like a stationary bike and a treadmill.

TripAdvisor review
HJ_Fuchs Solo travel - 30/09/2017
« Stop over in Nancy »

On my way back home to Switzerland I have stayed at Novotel Nancy in a Superior-Room and it has been a very nice stay. The room was very well equiped and sleeping was wonderful. Also the food in the restaurant was delicious. I would stay there again.

AccorHotels certified review
Tony M. Business - 28/09/2017
« the room was too hot aircon did not work »

we arrived very tired , just needed food and bed , we had the worst night ever had in a novotel , the air conditioning did not work we got hardly any sleep due to heat in the room.we did not call reception in the middle of the night as we did not want the hassle of moving rooms , we just hoped temperature would improve but it did not. I had a prepaid half board booking .............in the morning when we checked out we were told we owed 86 euros !!!! we bought a bottle of wine at the bar paid cash and took it to the restaurant ........the restaurant staff had added it to our bill !!!! they also had tried to add food charges which did not exist !!! the young man at checkout was very good .........he understood the error and agreed we did not owe any money as all had been prepaid I am very disappointed that a hotel of Novotel staus , had a room with air condioning faults we then had to drive all the way to the uk .......extremely tired

AccorHotels certified review
Anonymous Couples - 20/09/2017
« As expected »

Room was as expected, clean comfortable. Restaurant food was fine but service a bid querky. Check out experience very poor 1. I was not shown the bill and had to ask 2. While i was checking payment was taken. 3. The details were wrong. I had had my own dinner account for two and a second one for another meal. However two drinks from the bar were not included. 4. The error was refunded without apology. 5. When I then asked about paying for the drinks I was told not to bother (did they go on someone else's bill?) Altogether a poor experience.

AccorHotels certified review
Paul B. Couples - 18/09/2017
« Mr. B. . »

First experience of Novotel and very impressed with the pleasant staff and facilities.

AccorHotels certified review
Anonymous Couples - 15/09/2017
« Disappointing »

Safety Deposit Box was broken. The toilet door didn't close. Asked Reception on the day to take note of the above so they can be fixed. When we checked out we asked Reception if these problems had been noted on that room, we were told they were not. Also, we wish Novotel would provide glasses instead of plastic cups in their rooms if they are seriously concerned about the nature as they claim to be when requesting that towels be reused.

AccorHotels certified review
Jeremy Couples - 13/09/2017
« dependably very good »

comfortable beds, good food in their restaurant, friendly & helpful service, good breakfast, you can rely on a restful stay here .

AccorHotels certified review
Anonymous Business - 11/09/2017

comfortable, efficient and very clean

AccorHotels certified review
Fop Couples - 11/09/2017
« Avec le chien »

Very pleasant stay and a good dinner wines of good quality and the dog was most welcome Location close to autoroute

AccorHotels certified review
Joao F. Friends - 09/09/2017
« Extremely Clean, modern and cozy feel, comfortable, well priced, free parking, friendly staff »

Had a great stay at this hotel and highly recommend it to anyone.

AccorHotels certified review
Anonymous Families - 08/09/2017
« Bad bathroom sanitair »

The shower sink was out of order and partly blocked leading to excess water in the bath

AccorHotels certified review
Sarah Families - 07/09/2017

It was wonderful

AccorHotels certified review
David B. Couples - 06/09/2017
« Convenient stopover and alternative to Nancy Center »

modern hotel close to motorway. large rooms. restaurant and bar. nothing to see or do in the vicinity.

AccorHotels certified review
Leif S. Families - 05/09/2017
« deposit »

Does not come to this hotel any more, require 250 euros in deposit when you are a member, and have prepaid, in the chairs shown too little on your regular customers. The following day at the Novotel in Pergignang there was no deposit. besides it sends in 3 times a bill of 2.2 euros for tax but has paid 14 euros at the hotel in tax, it seems weird.

AccorHotels certified review
Jonathan H. Business - 04/09/2017
« Well managed, clean and helpful staff »

Would have beem 10 but room and bed quality were poor. I think because I am a large person I was given a downgraded room, it often happens, not really sure why as it was single occupancy.

AccorHotels certified review
Roxane Families - 04/09/2017
« Fantastic family hotel »

We had a short but very nice stay at Novotel. All staff was very friendly and the hotel is very suitable for families who are travelling with children. The only thing which was rather negative is that the water from the pool was quite cold.

AccorHotels certified review
Michael Z. Families - 03/09/2017
« brillient »

excellent service

AccorHotels certified review
Dennen Families - 30/08/2017
« Nice swimming pool . There was a terrible cigarette smell in the room. Come on !! Are we in the eighties »

There was an awful cigarette smell in the room. Unacceptable!! The room was changed by the staff . When I made remark to staff about my experience . The answer was ,..well that can happen . No excuses or whatsoever .

AccorHotels certified review
Weybridge Business - 28/08/2017
« The billing admin needs improvement. Very comfrtable beds »

Would not use Novotel again as it was too crowded (possibly because it was August) and too many children. Its a family hotel and to be avoided for couples. Rooms clean and beds very comfortable

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