Hotel - Novotel Caen Côte de Nacre
Novotel Hotel Novotel Hotel

Novotel Caen Côte de Nacre Hotel

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4.0/5 88 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13.4  EUR
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 00:00
    • Opening hours : Week-end 07:00 - 00:00

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, modern and completely adaptable; the Novotel room is a true living space, perfect for all your needs. All of our air-conditioned rooms span 258 sq. ft. (24 m²) and have a minibar and eco-friendly complimentary items.Whether you are travelling for business or on a trip with your family, choose the comfort that suits you. Free WIFI available throughout the hotel. Choose the Superior Room for all-round well-being and a peaceful stay at the Novotel Caen Côte de Nacre.

  • 126 rooms
  • 98 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 60 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Computer
    • Printer
    • Fax machine
    • Minibar
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 2,053 reviews

Our guest reviews for Novotel Caen Côte de Nacre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 88 reviews
AccorHotels certified review
Isabelle R. Families - 17/04/2018
« Convenient location for a great stay »

Friendly staff, comfortable rooms, great breakfast, very very kids friendly....a great experience

TripAdvisor review
Couples - 16/04/2018
« Comfortable and well appointed »

We stayed two nights and had a very enjoyable stay. The food quality in the restaurant was excellent as was the service. The lady responsible for reception was extremely efficient welcoming and pleasant

AccorHotels certified review
G. R. Business - 02/04/2018
« Dr .G. R. »

Worst Experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. G., Thank you for taking the time to tell us about your experience at the Novotel Caen Côte de Nacre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Christian BECAM Directeur Novotel Caen Cote de Nacre

TripAdvisor review
ganucheau Couples - 31/03/2018
« A lovely place to stay »

This is the second time we have stayed at this hotel. It is convenient for the peripherique, you can get a bus directly to the centre of Caen and it takes about ten minutes, it has secure parking, the rooms are comfortable, the staff are charming and the breakfasts are copious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, a big thank you to you for your very positive feedback! Looking forward to welcoming you back to Normandy. Kind regards. JC BECAM

AccorHotels certified review
Simon Families - 25/03/2018
« very satisfied »

positive

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON O., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Christian BECAM Directeur Novotel Caen Cote de Nacre

AccorHotels certified review
Anonymous Families - 17/03/2018
« Very unhelpful and rude staff »

We were unhappy that the housekeeping attendant entered our room, even though I had put up the do not disturb sign. When I spoke to the front desk clerk, she told me first that perhaps I was mistaken and put up the sign incorrectly. I found this very insulting. And then she said that if we didn’t want housekeeping we had to tell the front desk. In all the years staying in hotels around the world I’ve never heard of this policy from a major hotel chain. I also found the other front desk clerk to be unhelpful. I asked him for dinner recommendations and he simply gave me the name of the steeet and no direction what so ever. I was looking for the opinion of a local and not a tourist location. Lastly, the breakfast attendant was extremely rude. She seemed annoyed that we had come to eat, even though there was well over an hour left to serve breakfast. She didn’t help us, explain anything or direct us to the coffee machine. I have worked in major hotels chains and have a very high expectation of customer service. I was in the end shocked to encounter such grumpy hotel staff.

AccorHotels certified review
Lowie Business - 05/03/2018
« bit less then expected »

Normally Novotel standard is higher in my personal opinion ... rooms only average bar & restaurant are not bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear LOWIE V., Thank you for taking the time to tell us about your experience at the Novotel Caen Côte de Nacre. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Christian BECAM Directeur Novotel Caen Cote de Nacre

TripAdvisor review
Wendy S Couples - 17/01/2018
« Winter break »

Lovely modern comfortable hotel in a great location. Convenient to d day beaches and public transport into Caen city. Lovely food and great helpful staff. Hotel has been completely renovated in the last year and its fab.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy S, Thanks a lot for your comments. We hope see you again very quickly.

AccorHotels certified review
Justine M. Business - 28/12/2017
« Miss »

Very good - staff very friendly and helpful and met every requirement. Very good food and service in teh restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUSTINE M., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Christian BECAM Directeur Novotel Caen Cote de Nacre

AccorHotels certified review
Happy_stan Families - 10/11/2017
« D Day Beaches »

Took the boy's to visit the D Day Beaches and Pegasus Bridge. The hotel was clean, good value and the staff were friendly. Would recommend to others...

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP STADDON, We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Tiasusanna Business - 10/11/2017
« Good base for business trip »

The Novotel Caen Cote de Nacre exceeded my expectations. The room was large and had everything needed for working, decent desk, power points and complementary bottled water + tray for making hot beverages ! Had a cheerful vibe too. Front desk staff were friendly, professional and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YVETTE ORIAN, We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Family - 03/11/2017
« D Day Beaches »

Very friendly staff throughout the hotel including the wonderful cleaners. Gave us lots of support even though we couldn't speak french. I thought that for a family of three it was excellent value....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , Thank you for leaving a comment about your stay in our Hotel on the web site Tripadvisor.com Thank you very much about our staff and his skills and knowledges! We hope to see you soon , Best regards,

AccorHotels certified review
Neilr1411 Families - 25/10/2017
« Short Break »

Very pleasant and helpful staff, accommodated all our needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGERS NEIL, We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
D. A. Couples - 23/10/2017
« D. a. »

Very nice service, the restaurant was great, only one server but he worked like three people thanks for the birthday present ;-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAIN DEHAENE, We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Families - 12/10/2017
« Good »

It was a good experience

AccorHotels certified review
Bridglands Friends - 10/10/2017
« Carol and H. »

A great place to stay before our departure early in the morning back to uk. Clean and quiet. Staff all very helpful. Excellent food in the Restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN ELLIOTT, We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Elizabeth L. Couples - 29/09/2017
« Much improvd »

A very comfortable stay the refurbishment has made a great difference especially in the restaurant area.As always friendly helpful & welcoming staff. Very good food.

AccorHotels certified review
Anonymous Couples - 20/09/2017
« Nice clean room, bathroom needed a little work. »

Fine

AccorHotels certified review
Iain Families - 07/09/2017
« Overnight stay before catching ferry back to the UK »

The hotel was very easy to find and the room was very comfortable and clean. We had dinner in the restaurant and the staff were very friendly. The addition of games for the kids was great as it allowed my wife and I to enjoy a drink at the bar. Would recommend it to folk catching the morning ferry. It's about a 15-20 million Bute drive to the terminal

AccorHotels certified review
Anonymous Families - 06/09/2017
« Very nice hotel with friendly and helpful staff »

We had a great stay.

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