Novotel Caen Côte de Nacre Hotel 4 stars

TripAdvisor rating 4.0/5 179 reviews
Novotel Caen Côte de Nacre
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Hotel extras

  • 1851 sq. ft. (172 m2) of meeting rooms for your seminars and meetings

  • Outdoor heated swimming pool. Play area and library for children

  • Free WiFi and parking, pets welcome

  • Free TV with Canal+ and Bein Sports

  • Heritage and historical sites near the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 13.40 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
Leisure and activities
  • Outdoor heated pool
  • Bicycles rental Nearby
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Caen Côte de Nacre

155 Rue de la Délivrande
14000
caen
france

Tel: +330231434200

Fax: (+33)02/31440728

Contact email

Check-in from 12h00

Check out up to 12h00

  • COPERNIC :   A OU B COPERNIC

  • By plane

    CAEN CARPIQUET At 13km / 8 miles

  • By plane

    PARIS ORLY At 250km / 155 miles

  • By plane

    PARIS ROISSY CDG At 280km / 174 miles

  • By boat

    CHERBOURG At 120km / 74.57 miles

  • By boat

    OUISTREHAM At 15km / 9.38 miles

  • By helicopter

    CARPIQUET At 15km / 9.38 miles

  • By car

    COTE DE NACRE At 0.1km / 0.06 miles

  • By train

    CAEN At 4km / 2.5 miles

  • By train

    GARE SNCF CAEN At 8km / 4.97 miles

GPS :49.200576, -0.360265

Our accommodations

Spacious, modern and completely adaptable; the Novotel room is a true living space, perfect for all your needs. All of our air-conditioned rooms span 258 sq. ft. (24 m²) and have a minibar and eco-friendly complimentary items. Whether you are travelling for business or on a trip with your family, choose the comfort that suits you. Free WIFI available throughout the hotel. Choose the Superior Room for all-round well-being and a peaceful stay at the Novotel Caen Côte de Nacre.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: x3
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: x3
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: x2
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Our restaurant is open for lunch and dinner every day (except for Saturdays and Sunday lunchtimes). A snack service is available at the bar 24/7.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

With a lounge-style ambience perfect for work or relaxation, our bar has everything you need. Whether you're looking to eat, drink, work or relax, it is the place to be in the hotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 172 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 126 people

Find out more
Novotel Caen Côte de Nacre Meeting Room

Our guest reviews for
Novotel Caen Côte de Nacre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,642 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

179 reviews

Pleasant place

Customer review rating 4.2/5

Eric G. Business - 29/03/2019 AccorHotels certified review

The staff is attentive, the rooms and common areas are very clean, the restaurant is convenient and the food appealing: always a pleasant stay.

Dear ERIC G., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. Your loyalty is, for us , the most beautiful reward. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoann C. 1st of reception

very pleasant stay

Customer review rating 4.2/5

Anonymous Business - 26/03/2019 AccorHotels certified review

Nice room, warm; beds are comfy, bathroom is clean...all in all, a very pleasant stay. Shame the road works are making the trip to the hotel a nightmare

Dear CORINA C., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm sorry for the road works near the hotel, I see that it did not hurt your overall satisfaction, know that in 1 month (for our sector) the work will be completed and the access to the hotel wil be easier. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoann C. 1st of reception

Short stay but welcoming staff and a comfortable room

Customer review rating 4.2/5

Jon C. Families - 07/03/2019 AccorHotels certified review

All good. A clean, comfortable room and very friendly staff. Good breakfast.

Dear JONATHAN C., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I note your remark about the work near the hotel, know that in the spring it will be over for our sector. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoann C. 1st of reception

Happy

Customer review rating 4.2/5

Mark Families - 20/02/2019 AccorHotels certified review

Good room, hotel close to Caen University. Parking on site.

Dear MARK C., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Yoann C. 1st of reception

Week-end en couple

Customer review rating 4.2/5

Anonymous Couples - 05/02/2019 AccorHotels certified review

Bonne literie calme

Madame L., Nous vous remercions pour votre commentaire suite à votre séjour au Novotel de Caen côte de Nacre. C’est avec grand plaisir que nous recevons vos compliments. N'hésitez pas à revenir dans notre établissement pour un prochain séjour dans notre belle ville de CAEN. Dans l’attente de vous accueillir de nouveau, Cordialement Yoann C. 1er de réception

January-No heating in the room

Customer review rating 4.2/5

Steve Business - 18/01/2019 AccorHotels certified review

There was no heating in the room in January.

Dear ISTVAN B., Thank you for taking the time to tell us about your experience at the Novotel Caen Côte de Nacre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Christian BECAM Directeur Novotel Caen Cote de Nacre

Comfortable, relaxed and friendly

Customer review rating 4.2/5

Anonymous Couples - 09/12/2018 AccorHotels certified review

Have stayed here many times before so knew what to expect. Staff in Restaurant even recognized us and made us feel welcome.

Dear GRAHAM L., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our restaurant team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

ok

Customer review rating 4.2/5

Anonymous Business - 26/11/2018 AccorHotels certified review

Room booking effecient. Front of house staff excellent. Restuarent lead waiter, excellent...but I do wish for the old days of a better ,less fast food, memu. Shower drained badly , which I reported to front desk.

Dear PHILIP B., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For restaurant , I will share this comment to our chef , do you tried our Slide menu with home made dishes ? Like this evening we serve fish on a plancha , beef tataki or chocolate -pear pie ... ALL home made! But it's an exemple :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A comfortable stay

Customer review rating 4.2/5

Tim F. Couples - 28/10/2018 AccorHotels certified review

Breakfast finishes 30 mins too early for people on holiday. But lovely stay overall.

Dear Deborah lesley F., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. During the holidays the opening time for breakfast is from 6.30am , but for the closing time we are flexible and allowed until 10.00 am. We are sorry if you don't know that, also breakfast is serving in room until 12.00 am . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A Great Short Stay

Customer review rating 4.2/5

Malwar Couples - 26/10/2018 AccorHotels certified review

Arrived late due to problem with Cross Channel Ferry. Phoned to tell reception this and Receptionist said it would be no problem. Room was clean and well presented. Breakfast was one of the best we have eaten. All staff at the hotel were friendly and efficient. Would definitely stay in the hotel again and would recommend it to family and friends.

Dear MALCOLM W., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedbackWe are very pleased to read it , and we will enjoy to welcomme you again in the future !!! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location to get into Caen by bus or walking

Customer review rating 4.2/5

John M. Couples - 22/10/2018 AccorHotels certified review

Comfy well-appointed room. Great double glazing so a really quiet nights sleep. Tea making facilities and a mini fridge most welcome.

Dear JOHN M., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good staff, but air conditioning turned off

TripAdvisor rating 4.0/5

Mhornak53 Couples - 18/10/2018 TripAdvisor review

Novotel Hotels have been good to us on our extended European adventure with our two golden retrievers. The hotel is dog friendly. Only complaints: despite being advertised as having air conditioning, air was turned off for the season, and there were a couple of hot days, making it difficult to sleep and warm in the room particularly when sun baking in.

Dear clients, We thank you for your comment. We are sorry if we have not been able to operate the air conditioning for your room. Indeed since our renovation we have not been able to activate the air conditioning for a single room while the rooms around have heating. We note however this point in order to see with our technician if it is possible in the future to be able to modify it. We hope that our establishment has still pleased you, and hope to see you again soon on your next trip to France? Regards,

great wheelchair accessible room

Customer review rating 4.2/5

Anonymous Couples - 15/10/2018 AccorHotels certified review

We stayed for 2 nights whilst waiting for our car to be repaired. This was one of the few hotels in Caen which had a wheelchair accessible room. The bathroom/wetroom was perfect for my needs as a paraplegic. The room being on the ground floor was an added bonus. The staff on reception were very friendly and welcoming. A copious breakfast choice but at 16euros rather expensive.

Dear MARGARET C., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We note that you find the breakfast pice was expensive but we can't propose all of this plenty choice for less of 16€ but we served also a continental breakfast at the bar area for 8€ . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Your front desk people should be able to give change for larger Euros so that guests may tip waiters. Also they should know where the nearest ATM is located since there is no ATM in the hotel.

Customer review rating 4.2/5

Pat G. Couples - 09/10/2018 AccorHotels certified review

The hotel was comfortable and quiet. The restaurant menu could be improved to accommodate vegetarians.

Dear WILLIAM G., Thank you for taking the time to tell us about your experience at the Novotel Caen Côte de Nacre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry if on this evening the reception did'nt have enough money to change for tips waiters, in this cas ask directly to the waiters. We are sorry if the receptionnist did'nt know were is the nearest ATM and I will see directly with she. Sincerely,

Past Its Best

TripAdvisor rating 4.0/5

Nigel C Couples - 04/10/2018 TripAdvisor review

Although during the last twelve months the hotel has had a long overdue make over, it is style over substance. Been staying a few times a year at the hotel for more than twenty years. Unfortunately progressively there has been a decline, but it is still an average hotel conveniently located not far from the ferry port. In detail the breakfast are good, sleep quality poor (early morning coach start ups and fumes outside of the bedroom window not great), unfortunately long term road works adjacent to the bedroom location add to the disturbance.Worn out bed, dark and depressing bedroom. Evening meal food quality is poor and nothing like the quality of other Novotels even though working to the same menu, but the service is good.

Dear nrchild52, Thank you for leaving your experience on the web site Tripadvisor.com and Thank you also for your fidelity! We meet at this time hard work from the city to refubish the TRAM ligne, which sadly blames the rest of our customers. Actually our hotel is fully renovated and this causes an increase in our group. we are sorry if the reception of these disrupted your last stay. However, we have respect your request since the time we know you. Why not tell us about your stay?. For the meals in restaurant we propose an homemade card and the Novotel menu, in this case we have to respect the process enforce by Accor. we hope to receive you again to regain your trust. Best regards,

Very Good

Customer review rating 4.2/5

Mrs J. F. Couples - 26/09/2018 AccorHotels certified review

Friendly and helpful staff.

All that we expected

Customer review rating 4.2/5

Anonymous Couples - 25/09/2018 AccorHotels certified review

Whenever we come to France we always stay in Novotel hotels because we can always rely on the service, comfort and the friend staff. This stay was no different

A fantastic hotel, perfect for our stop over.

Customer review rating 4.2/5

Jill B. Families - 28/08/2018 AccorHotels certified review

When I drove past the hotel I was concerned about what I had booked but I was pleasantly surprised when we checked in. The rooms were functional and clean and the leisure space was extremely stylish. We chose to eat at the restaurant. I was hugely disappointed by my spoilt bavette and was really quite ill that evening and the following day - I know that I should have raised this but looking after two small children at the dinner table, clocking what is on my plate is far down on my list of priorities!! The rest of the party and my children thoroughly enjoyed their meals though.

Dear JILL B., Thank you for taking the time to tell us about your experience at the Novotel Caen Côte de Nacre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Christian BECAM Directeur Novotel Caen Cote de Nacre

Good family room. Nice hotel and excellent breakfast.

Customer review rating 4.2/5

Family T. Families - 27/08/2018 AccorHotels certified review

We stayed here for one night at the start of our holidays (after arriving late from the ferry). We have stayed here several times before and would highly recommend it. The hotel is very good. Location is excellent, not too far and easy to find from the ferry port. Staff were very helpful and friendly. Family bedroom was good. We really enjoy the breakfast here. Such a great choice, my 12 year old daughter says it's the best hotel breakfast she has ever had!

Dear MICHELLE M., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Christian BECAM Directeur Novotel Caen Cote de Nacre

Lovely welcome and room but bathroom needs updating

Customer review rating 4.2/5

Julia C. Families - 26/08/2018 AccorHotels certified review

Totally fine night's stay except very poor shower and toilet door did not shut properly.

Dear Julia C., Thank you for taking the time to tell us about your experience at the Novotel Caen Côte de Nacre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Christian BECAM Directeur Novotel Caen Cote de Nacre
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