Hotel - Novotel Bordeaux Lac
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Novotel Hotel

Novotel Bordeaux Lac Hotel

Avenue Jean Gabriel Domergue 
33300  BORDEAUX
FRANCE

Based on 3,265 reviews
AccorHotels Rating Based on 3,265 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor playground for children
  • Languages spoken at the hotel
    • OLD English (do not use)
    • Spanish
    • French
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Outdoor playground for children

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-00H00
    • Opening hours : Week-end 07:00-00H00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary and fully modulable, the Novotel room is a true living space which can be adapted to suit all requirements. Choose comfort, whether for business travel or family vacations.The Novotel Bordeaux Lac hotel offers you 82 sq. ft. (25 m²) rooms with free WIFI, tea and coffee making facilities for free hot drinks, a flat-screen TV and a minibar.

  • 175 rooms
  • 129 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • 55 family rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Free access with phone card
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,265 reviews

Our guest reviews for Novotel Bordeaux Lac

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Anonymous Families - 14/07/2017

We stayed here for one night with 2 adults and 2 children (6&9). Checkin was fast and efficient . We booked an executive room which was small compared to other executive rooms in other novotel hotels. Shower head was half blocked up but I made reception aware of this. Overall hotel is lovely with nice games area for the kids. There was no signs displayed for a continental take away breakfast so we chose not to opt for this.

AccorHotels certified review
Johnw Couples - 11/07/2017
« Enjoyable stay at Novotel Le Lac, Bordeaux »

Spent two weekend nights at hotel - would say it was one of the best Novotels we have stayed at. Location just off Rocade, good parking, easy access to brilliant city tram system, clean comfortable rooms, good wifi, pleasant flexible bar and dining services all contributed to a very enjoyable stay. Outstanding feature, however, were the staff team - friendly yet professional and always helpful. One possible minus in our view - rather old- fashioned sexist approach to having female waiting staff dressed in shorts or short skirts.

AccorHotels certified review
Carol Families - 05/07/2017
« Excellent friendly staff »

we had a very nice stay. The staff were the biggest bonus. Nothing was a problem for them. One receptionist (I didn't get her name ) helped me with my boarding cards when i was a little stressed. Breakfast was very busy as the hotel was full due to a concert but again staff were lovely and there was plenty of food

AccorHotels certified review
Miren Families - 04/07/2017
« Wonderful hotel »

Wonderful hotel with an excellent service.

AccorHotels certified review
Tjb Business - 29/06/2017
« Bad start but good finish »

When I checked in having pre-paid from Australia at full rate I was given a very poor room with a disabled bathroom with no screen - when I used the shower water went everywhere and onto the carpet. As I had 5 very busy days ahead I asked for a room with a better bathroom, I was given it but had to pack everything up and make the move, pain after 35 hours of travel from Australia. After this though I found my new room good, the staff helpful and the food and beverage outlets good. Pool was also excellent during the heatwave. No laundry on the weekend during Vinexpo was not very handy?! In the end I enjoyed my stay but bad start!

AccorHotels certified review
Philine Business - 26/06/2017
« Prima »

Prima

AccorHotels certified review
Patricia S. Business - 20/06/2017

Very thankssfull to Emily, who help me a lot when I forgot my I pad in the room. She is a star

AccorHotels certified review
French Couples - 20/06/2017
« Great modern hotel.  »

Loveely quiet hotel. Great bar and pool area. Clean rooms and brilliant transport links to bordeaux by tram. Staff very helpful, even with out poor French.

AccorHotels certified review
J P. Couples - 16/06/2017
« An enjoyable experience after a bad start. »

I checked in online so no problems at arrival. However when we went to bed my wife found blood on the bed sheet. We rang reception and the receptionist quickly replaced the bedding and reported the problem to her manager. We couldn't speak to the manager next day before leaving but I got an apology and a very nice email from her. We were returned the next week for a couple of nights and got an apology in person as well as some gifts. All the hotel staff are very pleasant and helpful.

AccorHotels certified review
Anonymous Business - 15/06/2017
« OK »

Room was noisy - heard the music from downstairs all night.

AccorHotels certified review
Anthony B. Business - 14/06/2017
« It was ok  »

we arrived on the sunday afternoon for three nights stay on bussiness .....monday morning breakfast was lovely .....but tuesday and wednesday breakfast was non existant as the hotel was inundated on two nights with two consecutive coach parties ....as they had early starts , the next day we came down for breakfast at 7am only to find everthing had been eaten ....glad i didnt have to pay but my firm did .

AccorHotels certified review
Mike B. Business - 13/06/2017
« Helpful staff but challenged by large groups & parts of hotel looking 'unloved' »

Very helpful staff on reception, clean & functional room, good food for breakfast + 1 dinner in restaurant. However, difficult when large groups using hotel (e.g. coach virtually blocking road, struggling to get into hotel back to room due to reception area full of people waiting to be checked in). Also, unpleasant smell in stair area with area looking less clean than other areas.

AccorHotels certified review
Edwina M. Families - 09/06/2017
« Great- however Novotel have still not refunded the 104 euro they put on my debit card at check in( 100 deposit in case of drinks etc and 4 local tax) »

Stayed for 1night en route to south of France with 2 small kids- loved the pool and the play room Dissatisfied that my card has not been refunded

AccorHotels certified review
Matt H. Couples - 05/06/2017
« A pleasant night in Bordeaux »

Comfortable room and very pleasant staff. I do feel that the bathroom could have done with a tub, but that wasn't too much of an issue as we only had time for a one-night stay. The common rooms were beautiful (bar area, restaurant). General cleanliness was also good.

AccorHotels certified review
Paul W. Couples - 31/05/2017
« Very comfortable stay. »

Reception desk was very good. The first room we were given was not ideal as it was next to the outdoor bar terrace where music played all day until late at night. We asked to be moved and the staff did everything they could to find us another room which turned out to be much better and quieter than the first one offered. The bar is not ideal as there was music playing all the time which was quite noisy which may be why the bar was empty most of the time. Service was slow sometimes even though we were the only customers most evenings.

AccorHotels certified review
Anonymous Families - 30/05/2017

Very friendly staff. I will return.

AccorHotels certified review
Jk Families - 27/05/2017
« Stay was ok nice service but the room was very basic and had been crudely redecorated. A drain type smell was in the shiower room. »

See above

AccorHotels certified review
Anonymous Couples - 23/05/2017
« Average room with problems. Food not great.  »

The shower head was broken so we were not able to have a proper shower. We had to change the room which was inconvenient as we had already unpacked. We had food in the hotel restaurant and waited over an hour for stater then another hour for mains. Very poor service and quality especially for high prices. I had the penne pasta.

AccorHotels certified review
Charlotte Couples - 21/05/2017
« Great hotel. Great location. »

Very pleased with welcome. very helpful friendly staff. great room with great views overlooking the lake.

AccorHotels certified review
Kat. Families - 18/05/2017
« Excellent. »

It is confortable. Breakfast excellent. It is very easy to visit Bordeaux. The tramway is near by the hotel.

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