Hotel - Novotel Bordeaux Lac
Novotel Hotel Novotel Hotel

Novotel Bordeaux Lac Hotel

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4.0/5 1,063 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 99.00 EUR Non member rate
From 94.05 EUR Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • OLD English (do not use)
    • Spanish
    • French
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Room for hearing impaired guests

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Outdoor playground for children

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-00H00
    • Opening hours : Week-end 07:00-00H00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary and fully modulable, the Novotel room is a true living space which can be adapted to suit all requirements. Choose comfort, whether for business travel or family vacations.The Novotel Bordeaux Lac hotel offers you 82 sq. ft. (25 m²) rooms with free WIFI, tea and coffee making facilities for free hot drinks, a flat-screen TV and a minibar.

  • 175 rooms
  • 129 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • 55 family rooms
  • 4 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Direct dial telephone
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,216 reviews

Our guest reviews for Novotel Bordeaux Lac

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,063 reviews
AccorHotels certified review
Wilma Families - 07/11/2017
« Nice stay with just one deception »

Hotel was ok, very easy to reach by train, anyway entrance could be better signaled. Personnel was friendly and gentle, room large without stains on the carpet, no dust both on furniture and above the frames, shower clean and sink not clogged. The only negative point was the floor into the toilet and the bathroom that was "sticky", which means that it was not washed very recently.

AccorHotels certified review
Lesley A. Couples - 06/11/2017
« Lesley A. »

Friendly reception, pleasant room and bathroom and good parking. The hotel felt as though it was full of fun with the staff dressed up for Halloween and it was lovely to see how well small children are catered for. Dinner was OK, although my husband did not enjoy his cold club sandwich. Breakfast was very good.

AccorHotels certified review
B. Couples - 05/11/2017
« Old Novotel »

The reception lobby looks good but what a disappointment when entering the room... the bed is completely uncomfortable and makes noise just when you sit on it. The air conditioning doesn't work properly, there is no toilet brush and everything in general looks like 20 years ago, at least ;-(

AccorHotels certified review
Anonymous Couples - 04/11/2017
« Correct »

Ras

AccorHotels certified review
L. R. Families - 04/11/2017

We were very impressed with the service of all of the employees. Super comfortable room , and wow what a delicious breakfast. Thank-you!

AccorHotels certified review
John Friends - 29/10/2017
« Your staff over delivers. Very friendly and professional »

Great

AccorHotels certified review
Elvis H. Families - 29/10/2017
« Good »

My experience was that the hotel was clean The rooms were clean the Restaurant is average

AccorHotels certified review
Kevin Families - 27/10/2017
« The Staff were marvellous »

The staff were very friendly, helpful and accommodating - nothing was too much trouble. The room was clean and spacious and precisely as advertised. Our food was well prepared, fresh and served by a Team who cared that we enjoyed what had been presented. An excellent experience that we will look forward to repeating again.

AccorHotels certified review
J.t.t. Couples - 19/10/2017
« Very competant and friendly staff. »

A warm welcome, very helpful and informative. Will certainly visit again.

AccorHotels certified review
Ty Business - 15/10/2017
« It was very short »

I was here for only a short period the beer,garden and room were all good the views were also amazing

AccorHotels certified review
Margaux Solo - 03/10/2017
« Feel like home definitely »

Great staff attentive and helpful, rooms very comfortable, nice bar area and amazing breakfast. It's easy to travel from airport or la Gare Saint Jean with bus or tram (the tram station is about 2 minutes by walking from the hotel). Nice stay in Novotel Bordeaux Le lac

AccorHotels certified review
Karen Friends - 03/10/2017
« Karen »

Room was fine but temperature was not able to be controlled and it was very warm causing me to have to open windows and suffer bug bites. The front desk staff was not overly friendly and made quite a few errors on our billing.

AccorHotels certified review
Keven H. Couples - 02/10/2017
« Short stay at Novotel Bordeaux Lac »

Pro: location, service outstanding Con: decor in parts, afternoon restaurant service, paper cups in executive suite!

AccorHotels certified review
Kirill K. Couples - 26/09/2017
« Just what you expect of Novotel »

Nice location, big parking, good access to city by tram. However building is quite old, rooms a bit small but clean. No vegetables for breakfast. For 16€ I expected breakfast to be better.

AccorHotels certified review
Yaya Friends - 19/09/2017
« Customer Services!! »

we were staying at Novotel Bordeaux Lac for 3 nights of September 09-12, 2017. The overall services together with hotel facilities and location were ok. Just a small matter i think i want to inform you! We checked out at September 12, 2017 but we stored our luggage at the hotel and we went back for it around 2 pm on the same date. The matter is i have forgotten some of my stuff in the shower area and found out about it when i landed in an other country. My point is the hotel had a few hours opportunity to inform me about my stuff i have got forgotten there but heard nothing at all. I know that its my responsibility to check my belonging before checking but from some experienced i have got from 4-5 stars hotel , i would of usually got informed that i had left something so i was expecting more.

AccorHotels certified review
T. I. Couples - 18/09/2017
« Novotel Bordeaux Lac »

Good, clean comfortable room. Friendly helpful staff. Good parking facilities and good connection to public transport.

AccorHotels certified review
Jane Couples - 15/09/2017
« Good location and room, mixed service »

Location and room good. Breakfast experience poor. The self service area for breakfast is FAR TOO SMALL for the numbers of people using it. We had 3 breakfasts and it was the same each time. It might work Ok for half the number of people. Customers are queuing and getting in the way of each other for coffee, bread, cereal, cooked food, etc. They are sometime even queuing for a table as there are scarcely enough of those either. This can result in staff being too quick to clear tables when existing customers are not yet finished but have merely gone to queue for another coffee. There are 2 coffee machines, neither big enough. I had to ask for refills of coffee at least 3 times (lights flashing) as the coffee holders are far too small for that number of people. In addition there are pod espresso coffee makers but most people weren’t using them, presumably wanting a longer coffee, as we did. The sausages were the best of the hot food as the bacon often wasn’t cooked enough. Nor was the scrambled egg which, in any case, was not freshly scrambled egg (came out of a pack), and tasted quite odd, especially when undercooked. The hot food was not replenished often enough, a major cause of queues and frustration. The bread tasted stale not fresh (I don’t know about the white bread as we ate brown bread) but the croissants were good, as was the choice of jams. We were disappointed by the muesli which was horribly sweet. Interestingly we stayed in 2 other Accor hotels, both Ibis, earlier in our stay in France and both had very good non-sugary muesli. I also found the fresh fruit in this Novotel inferior to that in the 2 Ibis hotels, which had a greater variety, not just orange and pineapple every day. In the Ibis hotels we also had melon and apple. The breakfast experience was so slow and frustrating because of the overcrowding that I wanted to walk to a nearby Campanile for breakfast but my husband said that was too much hassle (I doubt it would have been slower though as all that queuing took ages). The other unsatisfactory element was non-replacement of items in the bedroom and shower room. When we arrived there were 2 plastic beakers in the bathroom and 4 towels: 2 large and 2 medium size ones. When we returned to our room on the second and third day we no longer had 4 towels. By the third night there were only 2 large ones but we would have liked a smaller one, as we had at the start. Our towels didn’t need washing and replacing, and at least one unused towel was taken away for no reason. We also had no cardboard type ‘cups’ OR plastic beakers by the last night. Fortunately we had a picnic box in our car and went to get our own beakers, very unsatisfactory. This is a shame because the room and shower room were very nice and the beds comfortable. Also we were pleased with the small fridge and the kettle. We did find the room a bit hot. We turned the temperature down but it was still too warm. We were both too hot at night with the duvets though, and my husband took the duvet out of the cover and used the duvet cover only. There seems to be a need for something in between a light duvet and nothing at all. At home we resolve this with a top sheet or very light blanket. The last problem is harder to solve but the room replacements matter is just a question of good training and management. The breakfast situation could no doubt be improved with better management in the kitchen etc but the issue of lack of space for the large number of customers is a bigger issue.

AccorHotels certified review
Malcolm Couples - 12/09/2017

clean helpful good food convenient did not like the variable pricing

AccorHotels certified review
Fern G. Families - 11/09/2017
« Miss Fern G. »

Overnight stay on the journey from Cherbourg to Seignosse, the hotel was perfect in every way. Clean, spacious well equipped room, lovely swimming pool, great restaurant. The perfect hotel for people travelling with little ones. The staff are really friendly and speak great English.

AccorHotels certified review
Michael C. Families - 10/09/2017
« The place was clean and the location was great. »

I wish the hotel only take the card details for security guarantee and not actually charge the customer especially when conversion and bank charges are involved! Overall the hotel hotel was at a good location for route connection to where we was travelling. The room rate with breakfast was reasonably priced. We will stay again at this hotel when we are travelling in these area.

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