Hotel - Novotel Bordeaux Lac
Novotel Hotel Novotel Hotel

Novotel Bordeaux Lac Hotel

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4.0/5 1,089 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • OLD English (do not use)
    • Spanish
    • French
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Room for hearing impaired guests

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-00H00
    • Opening hours : Week-end 07:00-00H00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary and fully modulable, the Novotel room is a true living space which can be adapted to suit all requirements. Choose comfort, whether for business travel or family vacations.The Novotel Bordeaux Lac hotel offers you 82 sq. ft. (25 m²) rooms with free WIFI, tea and coffee making facilities for free hot drinks, a flat-screen TV and a minibar.

  • 175 rooms
  • 129 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • 55 family rooms
  • 4 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Direct dial telephone
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,504 reviews

Our guest reviews for Novotel Bordeaux Lac

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,089 reviews
AccorHotels certified review
Geoff T. Couples - 16/02/2018
« Excellent Stay »

Very friendly welcome from all staff in reception and the restaurant. Excellent evening meal and buffet breakfast. We've stayed at this hotel several times and it's always been very good but this time it seemed even better than usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoffrey T., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

AccorHotels certified review
Terence G. Friends - 07/02/2018
« Check out »

I wish I had not opted for the express check out. I thought we had paid for all extras at point of sale and had not signed for any extra's. Yet I received two bills after arriving back in the UK and could not make sense of either. In future I will check and pay the bill prior to leaving the Hotel. The Hotel may have been correct, but it is almost impossible to challenge what they say at long distance. A lesson learnt.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terence G., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Mathilde PAVOT

AccorHotels certified review
J. W. Couples - 02/02/2018
« Overnight Stop »

We had a enjoyable one night stop. Quiet room friendly and helpful staff. Restaurant very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W. J., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

AccorHotels certified review
Mr G. Business - 31/01/2018
« Overnight business trip »

Modern hotel perfectly situated for the football stadium and other events in the area. On the banks of Bordeaux Lac too, so ideal for those who like to walk, jog etc. Easy tram ride from the centre and 20 mins Taxi from the airport. Good facilités at the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ty G., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

AccorHotels certified review
Tracy F. Families - 29/01/2018
« Mrs Tracy F. »

Excellent. Great service, polite staff, lovely rooms. All good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracy F., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

AccorHotels certified review
Jon Couples - 21/01/2018
« Great location and nice bar / breakfast but poor quality bed. »

Great location and free parking - easy to find. The bed wasn't great and very very hard. Also we tried to leave the window open a little but it kept closing because the curtains pushed it closed. We managed to prop it open with a paper cup. The bar was nice, good value drinks, food and the live music was top quality. The breakfast was nice with a good choice. Checkin and out was very quick and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan C., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

AccorHotels certified review
John H. Families - 14/01/2018
« Friendly »

Brief and satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Anthony H., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

AccorHotels certified review
Jon W. Friends - 21/12/2017
« Great staff, friendly and helpful, a pleasure to stay with. »

The food provided and menu for dinner was very disappointing. When we stayed historically at the Novotel Le Lak we always enjoyed the restaurant. The menu has changed a lot, the vegetarian choice was terrible, dried, microwaved pasta with no flavour. This meal was a long way below the standard of Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jon W., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

AccorHotels certified review
Eduardo Couples - 19/12/2017
« It was nice »

Staff was nice, only during breakfast I had difficulties talking to the staff in English. Room was nice and quiet, great TV and sound. Only strange thing was the toilet was separated from the lavatory, different rooms. Very odd.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduardo M., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathilde PAVOT

AccorHotels certified review
Peter G. Couples - 17/12/2017
« Perfect visit »

Ideally placed hotel for visiting Bordeaux. 2 miniuts to a tram stop. The staff were friendly and.efficient. The room was large clean and comfortable. Breakfast was execellent, a good choice of food and beverages. We will certainly use this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanette G., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

AccorHotels certified review
Jme H. Couples - 04/12/2017
« mr »

the hotel was very nicely situated, our ground floor room highly accessible, the bar was welcoming and the restaurant perfect for our needs. The staff were very helpful and attentive. It was a perfect stay for a couple with their aging prized pooch!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin h., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

AccorHotels certified review
Norman P. Couples - 04/12/2017
« Great Hotel »

We had a lovely room with a view over the lake. Everything was right. Our breakfast was good too. I had only one minor niggle. The tea available for breakfast was not strong enough an "English Breakfast Tea" would have been preferable - us English have a thing about our tea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline P., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

AccorHotels certified review
Wilma Families - 07/11/2017
« Nice stay with just one deception »

Hotel was ok, very easy to reach by train, anyway entrance could be better signaled. Personnel was friendly and gentle, room large without stains on the carpet, no dust both on furniture and above the frames, shower clean and sink not clogged. The only negative point was the floor into the toilet and the bathroom that was "sticky", which means that it was not washed very recently.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vilma I., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Housekeeper was informed by your floor on toilet and bathroom. It was not acceptable. Thank you to tell us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

AccorHotels certified review
Lesley A. Couples - 06/11/2017
« Lesley A. »

Friendly reception, pleasant room and bathroom and good parking. The hotel felt as though it was full of fun with the staff dressed up for Halloween and it was lovely to see how well small children are catered for. Dinner was OK, although my husband did not enjoy his cold club sandwich. Breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lesley S., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

AccorHotels certified review
B. Couples - 05/11/2017
« Old Novotel »

The reception lobby looks good but what a disappointment when entering the room... the bed is completely uncomfortable and makes noise just when you sit on it. The air conditioning doesn't work properly, there is no toilet brush and everything in general looks like 20 years ago, at least ;-(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cosmin B., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Mathilde PAVOT

AccorHotels certified review
Anonymous Couples - 04/11/2017
« Correct »

Ras

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour au Novotel Bordeaux Lac. C’est avec grand plaisir que nous recevons vos compliments. Au plaisir de vous accueillir de nouveau très prochainement, Bien cordialement, Mathilde PAVOT

AccorHotels certified review
L. R. Families - 04/11/2017

We were very impressed with the service of all of the employees. Super comfortable room , and wow what a delicious breakfast. Thank-you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard R., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

AccorHotels certified review
John Friends - 29/10/2017
« Your staff over delivers. Very friendly and professional »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear John A., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

AccorHotels certified review
Elvis H. Families - 29/10/2017
« Good »

My experience was that the hotel was clean The rooms were clean the Restaurant is average

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elvis H., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

AccorHotels certified review
Kevin Families - 27/10/2017
« The Staff were marvellous »

The staff were very friendly, helpful and accommodating - nothing was too much trouble. The room was clean and spacious and precisely as advertised. Our food was well prepared, fresh and served by a Team who cared that we enjoyed what had been presented. An excellent experience that we will look forward to repeating again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin James S., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mathilde PAVOT

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