Hotel - Novotel Bordeaux Lac
Novotel Hotel Novotel Hotel

Novotel Bordeaux Lac Hotel

4.0/5 1,154 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • OLD English (do not use)
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Room for hearing impaired guests

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-00H00
    • Opening hours : Week-end 07:00-00H00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary and fully modulable, the Novotel room is a true living space which can be adapted to suit all requirements. Choose comfort, whether for business travel or family vacations.The Novotel Bordeaux Lac hotel offers you 82 sq. ft. (25 m²) rooms with free WIFI, tea and coffee making facilities for free hot drinks, a flat-screen TV and a minibar.

  • 175 rooms
  • 129 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • 55 family rooms
  • 4 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Baby bed
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 5,136 reviews

Our guest reviews for Novotel Bordeaux Lac

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,154 reviews
Mr P. M. Couples - 14/07/2018 AccorHotels certified review
« MR PAUL M. »

EXCELLENT

Christian R. D. Families - 13/07/2018 AccorHotels certified review
« The perfect family hotel »

We booked the hotel as a first stop before our holiday Began. I am extremely happy that we did. Everything was in perfect order, from the rooms we got, to breakfast and dinner at the restaurant.

Alan K. Couples - 13/07/2018 AccorHotels certified review
« A five day stay as part of a longer road trip in a France. »

We had no complaints and everything lived up to our expectations.

Richard Couples - 12/07/2018 AccorHotels certified review
« Very pleasant & comfortable stay. »

Comfortable room with good WiFi. Reception & restaurant staff were friendly & helpful, with good English. Location of hotel outside of city & close to motorway junction is ideal if touring as you can leave the car & take a tram into town from just around the corner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard A., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathilde PAVOT

Miren Families - 11/07/2018 AccorHotels certified review
« As good as always »

Very pleased. Rooms clean and very comfortable beds. Breakfast was really nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gotzone A., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathilde PAVOT

Mirmahdi Couples - 10/07/2018 AccorHotels certified review
« That was a good stay and the only concern was the location »

Everything except the location was great especially Moroccan man at the desk which who was very helpful and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mirmahdi R., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, espacially for Abdel as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathilde PAVOT

Ed Families - 10/07/2018 AccorHotels certified review
« Family friendly hotel »

Brief and enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edmond O., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathilde PAVOT

Halvard Families - 10/07/2018 AccorHotels certified review
« Nice hotel with parking »

We selected the hotel based on parking and rooms that are practical for familys. The hotel was as described but the meny in the restaurant could do with some more selection for kids

Our hotel has responded to the review
Our hotel has responded to the review

Dear Halvard L., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathilde PAVOT

Couples - 10/07/2018 TripAdvisor review
« Bordeaux Lac »

Check in/reception and restaurant staff were excellent. Room was very good Breakfasts were excellent. Dinner was less so. We stayed twice, and the second dinner, though from the same menu, was significantly better than the first. The quality of menu was signifcantly lower than a second novatel we stayed in subsequently.

M S. Business - 09/07/2018 AccorHotels certified review
« Summer problems »

Excellent staff as always. Rooms ok and did not smell of smoke as they somtimes do. Restaurant is only ok if you are passing through and too tired to go elsewhere. However this time the young staff although pleasant were clearly not trained and there did not seem to be anyone in charge. Waiter tried to open the wine but couldn't until I pointed out that he needed to screw the opener further down into the cork! he then half filled a glass and left. Two people and one glass! No offer to try the wine or to ask if it was the one ordered. And despite asking that the wine should not be warm (outside temperature was 27deg.) it was, and for a hotel in Bordeaux that is a sin. Every course had some cutlery missing and finally trying to get a second cup of coffee took fifteen minutes even though there were plenty of waiters clearing tables and ignoring the diners when they were not delivering the wrong food to a table. Nothing on the menu needs a chef just a cook and despite this it was a very poor standard. I use Accor hotels all the time and know they can be better and think on this occasion it is a management problem.

Family - 05/07/2018 TripAdvisor review
« Tiny rooms, not the greatest location »

Rooms were tiny (sofa bed was a small mattress on the floor) so needed to pay for an additional room. Restaurant staff were very friendly and helpful, check in staff very unfriendly however, 1 reception staff member the following day was very friendly and helpful. The rooms were clean and serviced daily. The food including: breakfasts, dinner etc. was awful with a very limited selection. The location was good for the stadium however, if we were wanting to stay in Bordeaux (without attending the stadium) we would not choose this location again as it was too far out.

Hong Families - 02/07/2018 AccorHotels certified review
« Very family welcome »

We had a nice stay in the hotel. Our kids were happy to see play areas and welcoming gifts. The room is a bit small for 4 people, otherwise it was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hong T., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathilde PAVOT

Family - 01/07/2018 TripAdvisor review
« Matmut Atlantique Concert »

Stayed at this hotel for the Guns N Roses Concert at the nearby Matmut Atlantique stadium. Hotel service was excellent. We arrived earlier than the stated check-in time, but our rooms were ready and we were able to check-in with no delays. The hotel may be a little out of the town centre but it is right next to the tram line that takes you right in to the centre of Bordeaux in about 20 minutes. Situated next to the lake, it is an ideal location for both leisure and business travellers.

Anonymous Business - 30/06/2018 AccorHotels certified review

check in trop long

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Madame M., Nous vous remercions pour vos commentaires suite à votre séjour au Novotel Bordeaux Lac. Il peut y avoir des temps d'attente à la réception lors du check-in à certaine heure. En revanche, nous avons une procédure de check-in online pour faciliter et diminuer ce temps d'attente. Au plaisir de vous accueillir de nouveau très prochainement, Bien cordialement, Mathilde PAVOT

Dave Families - 27/06/2018 AccorHotels certified review
« City with kids »

Nice staff, clean and nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anders I., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathilde PAVOT

Byron M. Business - 25/06/2018 AccorHotels certified review
« Very nice stay , awesome Staff »

Very nice stay , awesome Staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Byron M., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathilde PAVOT

David M. Families - 20/06/2018 AccorHotels certified review
« Friendly and helpful staff »

Arrived and checked in quickly and easily. Good food and drink. Midday check out was very civilised

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael david m., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathilde PAVOT

Fialotta Families - 19/06/2018 AccorHotels certified review
« Excellent customer service! »

I have always avoided Novotel to be honest with you, but stayed with Novotel Bordeaux Lac for a few days due to work organizing the stay for a family event, and honestly from the time we checked in - everyone was so helpful and so nice - so we were saying with my other colleagues staying there that we were shocked by the excellent level of service provided during our stay. It was clean, and everyone from the ladies at the reception (who were SUPER helpful and even gave us tips on best desserts to eat and how and where to go in the center of town!), to the people working in the bar, at breakfast etc. everyone was super nice and smiley and just really customer service oriented in general. It was a very pleasant experience!

Our hotel has responded to the review
Our hotel has responded to the review

Hello, We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mathilde PAVOT

Geoffrey Business - 19/06/2018 AccorHotels certified review
« No toilet brush »

Forcing me to act as a pig by not providing a toilet brush is inadmissible. The poor cleaning lady... Why do you force her to clean what we could clean by ourselves ? I know that some customers steal toilet papers, soap or the toilet brush but come on ... You can't force me to see my own poo each time I go to the toilet because you are afraid we rob your toilet brush ...

Chioso18 Families - 17/06/2018 AccorHotels certified review
« Good hotel but limited dining »

Staff welcoming and helpful, location excellent re city access via tram, quiet location good parking. Dining very limited re menu. Rooms very good.

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