Novotel Bordeaux Lac Hotel 4 stars

TripAdvisor rating 4.0/5 1,299 reviews
Novotel Bordeaux Lac
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Hotel extras

  • 5 minutes from the conference center, exhibition center and stadium

  • 15 minutes from the city center by tram

  • Restaurant serving French cuisine, terrace with lake view

  • Family rooms and activities for children and adults

  • Outdoor heated swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Room for hearing impaired guests
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Outdoor playground for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Bordeaux Lac

Avenue Jean Gabriel Domergue
33300
bordeaux
france

Tel: +33556436500

Fax: (+33)5/56436501

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BORDEAUX MERIGNAC At 15km / 9.38 miles

  • By car

    A 10 BORDEAUX LAC N0 4 At 1km / 0.62 miles

  • By car

    A 630 PARC DES EXPOSITIONS 4B At 1km / 0.62 miles

  • By train

    GARE ST JEAN At 10km / 6.21 miles

GPS :44.890755, -0.565941

Our accommodations

Spacious, contemporary and fully modulable, the Novotel room is a true living space which can be adapted to suit all requirements. Choose comfort, whether for business travel or family vacations. The Novotel Bordeaux Lac hotel offers you 82 sq. ft. (25 m²) rooms with free WIFI, tea and coffee making facilities for free hot drinks, a flat-screen TV and a minibar.

Superior Room - queen-size bed and 1 single sofa bed

  • Max. number of persons: x3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with twin zip and link beds

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room - queen-size bed and 2 single sofa beds

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Room with queen-size bed and single sofa bed

  • Max. number of persons: x3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Room with queen-size bed and 2 single couches

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard room with 1 double bed and 1 sofa

  • Max. number of persons: x3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard room with 1 double bed and 2 single beds

  • Max. number of persons: x4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine how you want, when you want. Enjoy tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, terrace or in your room...

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 200 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 130 people

Find out more
Novotel Bordeaux Lac Meeting Room

Our guest reviews for
Novotel Bordeaux Lac

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

6,262 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,299 reviews

It's OK

Customer review rating 4.3/5

Enrique Families - 17/04/2019 AccorHotels certified review

...

Dear Enrique G., Thank you very much for taking the time to encourage us. We look forward to welcoming you again very soon, Christelle LA SPINA, Accommodation Manager

Comfy and clean

Customer review rating 4.3/5

H Business - 15/04/2019 AccorHotels certified review

It was a good experience, my only feedback would be to include English breakfast tea and cartons of milk in the bedrooms please :)

Dear Helen W., We had an overnight stay at Novotel Bordeaux Lac. Thank you also for taking the time to encourage us We take good note of your recommendations on tea in the room. We put our milk bricks in the mini-bar to better preserve them. Your comments are important, they allow us to work quickly with our service offerings. Yours truly Christelle LA SPINA, Accommodation Manager

Handy stopover when travelling through Bordeaux.

Customer review rating 4.3/5

M A. C. Couples - 08/04/2019 AccorHotels certified review

Efficient reception and reasonable restaurant. Room was fine once we managed to open the window for fresh air. Cold drinks in the refrigerator were appreciated. Excellent shower.

Dear M C., Thank you very much for taking the time to encourage us. Thank you also for this very positive feedback that I share with pleasure with my teams! See you soon, Christelle LA SPINA, Accommodation Manager

The hotel served our purpose well.

Customer review rating 4.3/5

Trevor S. Couples - 20/03/2019 AccorHotels certified review

We had flown overnight from our home in Africa,and needed somewhere to rest for a night before shopping in Le Lac and driving inland to our holiday home. We have often stayed at other Novotels and this one was much the same. Everything was satisfactory but mostly not truely outstanding. Good points hoowever were plenty of parking, enough luggage trollies, good choice of continental breakfast items and an excellent response from the staff to contact us when my wife accidentally left a valuable item in the room when we left.

Dear Trevor S., We very much appreciates your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Christelle LA SPINA, Accommodation Manager

Great room great bed, no complaints

Customer review rating 4.3/5

Archie C. Couples - 14/03/2019 AccorHotels certified review

Easy check in, friendly staff, Hotel was well placed for our needs, good size room with large bed, ate in the restaurant and enjoyed the meal and wine.

Dear Archie C., We very much appreciates your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Christelle LA SPINA, Accommodation Manager

When Front desk service saves restaurant ...

Customer review rating 4.3/5

Mr. V. D. Families - 18/02/2019 AccorHotels certified review

1 night on a friday evening Arriving around 9.45 pm with my 2 kids. After a nice welcome service at the front desk, the on duty employee didn't mention my reservation was breakfast included - mistake #1... Then I decided to have dinner at the restaurant... mistake #2 Nice welcome from waiter. Menu given. Nice menu (reaching level expected for that hotel restaurant) BUT : hard to hear music, completely at the opposite of what the brand tries to infuse through the restaurant menu. I told it the to waitress. Her answer : "you're right Sir. The music is connected to the TV music channel. And no one cares about." BUT : absolutly no actions taken. The 2 waiters didin't care at all. It felt like being in an true unpersonal railway station waiting hall. I intentionally waited for 20 min to check if something would be done : nothing. I finally request more hardly to shut up that music and bring peace in the restaurant room. This was done, with no excuses, nothing like this. The bowl eaten was good, so it "saved" a bit that very bad customer experience. While checking out in the morning, the employee at the front desk told me that my reservation was breakfast included - I was surprised, please refer to mistake # 1 above... So she kindly proposed me to get a take away breakfast : she had to explain to the restaurant people that they had everything in hands to prepare a takeaway breakfast and to prepare it right now. I was reaaly happy to participate to that conversation :-) Conclusion : nice people at the front desk with good service except breakfast information restaurant : nice people but not service oriented.

Disappointing

Customer review rating 4.3/5

Robert M. Couples - 16/02/2019 AccorHotels certified review

We relied on brand experience when choosing the hotel and Club Accor membership when submitting usual room preferences and were let down on both counts. The hotel rooms are smaller than a regular IBIS with tiny beds. We asked for a quiet room, high floor and got a first floor room which opened onto the roof with all the enormous extractors, unbelievably noisy even with the window shut. I went back to reception and politely asked for another room, preferably on the other side of the hotel, but got a room a bit further down the same corridor. Still noisy and no chance of opening the window. Very stuffy in the small room, we woke up several times and opened the window for a few minutes to get some air. Horrible bar with no comfortable seating at all, just "funky" hard stools with the odd scatter cushions. Loud very bad music - no wonder there was no one else in there! Not a Novotel experience and not a hotel we would return to.

Sourire

Customer review rating 4.3/5

Emilie Business - 10/02/2019 AccorHotels certified review

Personnel attentif et agreable

Bonjour Emilie N., Merci beaucoup d'avoir pris le temps de nous encourager. Merci également pour ce retour très positif que je partage avec plaisir avec mes équipes ! A très vite, Christelle LA SPINA, Responsable Hébergement.

Breakfast issue

Customer review rating 4.3/5

Franck C. Business - 08/02/2019 AccorHotels certified review

The breakfast was awfull. Nothing at all. No eggs no ham no bread. A group of South American people obviously ate everything before us. I was really pissed off given the 15 euros I paid for.

Always a good choice

Customer review rating 4.3/5

Begoña Families - 15/01/2019 AccorHotels certified review

Very fine. I was very happy to get a good rate and have the family of 5 in 1 room. The room was a bit small but I can't complain since we were all together, and for 1 night was perfect. It is always a pleasure to have the breakfast @Novotel. Nice choice. We were very happy.

Dear Begona A., We very much appreciates your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Christelle LA SPINA, Accommodation Manager

excellent

Customer review rating 4.3/5

L. P. Business - 14/01/2019 AccorHotels certified review

everything was just OK

Dear P. L., We very much appreciates your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Christelle LA SPINA, Accommodation Manager

Mr M.

Customer review rating 4.3/5

M. Families - 09/01/2019 AccorHotels certified review

Satisfaisant

Bonjour Jean-Charles M., Merci beaucoup d'avoir pris le temps de nous encourager. Nous serions ravis de vous accueillir de nouveau très prochainement, Christelle LA SPINA, Responsable Hébergement.

Brake in bordeaux

Customer review rating 4.3/5

Lyesb Business - 03/01/2019 AccorHotels certified review

The hotel was good facilities for the kids as well. Staff very freindley, beeackfast good , but the restaurant very bad and expensive. When i come back i checked treep adviser some customers sheer same view.

Dear Lyes B., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle LA SPINA, Accommodation Manager

Excellent - as usual

Customer review rating 4.3/5

Jeremy T. Couples - 10/12/2018 AccorHotels certified review

From the welcome we received, the quality of the food (breakfast & dinner) and the courteous staff everything is very good indeed. We have stayed with you before and would not hesitate to stay with you in the future.

Dear Jeremy T., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle LA SPINA, Accommodation Manager

Another Enjoyable Stay

Customer review rating 4.3/5

Geoff Solo - 06/12/2018 AccorHotels certified review

Having stayed at the Novotel Bordeaux Lac several times before I knew the hotel well. Check-in was quick and efficient and I had an excellent room. Breakfast is always a highlight of my stays there and this was up to the usual high standard. Overall an excellent stay.

Dear Geoffrey T., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle LA SPINA, Accommodation Manager

Perfect stop over....

Customer review rating 4.3/5

Kate G. Couples - 13/11/2018 AccorHotels certified review

Very comfortable rooms, nice dinner. Only slight negative was finding our way to the car park....

Customer review rating 4.3/5

Robert T. Families - 09/11/2018 AccorHotels certified review

everything was fine as expecte

Excellent stay and very good staff service

Customer review rating 4.3/5

Ley D. Business - 08/11/2018 AccorHotels certified review

We had a good experience of staying at Novotel Bordeaux Lac. My compliments on your staff training in particular at your reception desk - Abdel was attentive and very welcoming. In the restaurant Alex was helpful in very request we made. If there is just one complaint, if staying for more then two nights which we were, the restaurant menu was limited. However this apart to was a good stay we will use Novotel Bordeaux again.

Sadly lacking

TripAdvisor rating 4.0/5

wayzy Business - 05/11/2018 TripAdvisor review

We stayed here in July and again this week and found that the same problems experienced on our previous visit were still there.The staff are always excellent but the restaurant is terrible. In July I put the bad service and quality of food down to holiday season temporary staff and maybe lack of a chef but it is still the same.Cold food, expensive deserts that were a few spoons of sponge in the bottom of a coffee mug. Only 6€!Breakfast we were told finished at 10.30 but we found the buffet being cleared away at 9.50.No information in the rooms so you have to call reception. English TV programmes don't work in many instances.I did post a negative review in July but found that it disapeared after a few days!Better news for Accor hotels is that the next night I stayed at the Mercure in Rouen and the food was exceptionally good. The best we have eaten in an Accor establishment in over 12 years!

Very noisey

Customer review rating 4.3/5

Albert P. Couples - 30/10/2018 AccorHotels certified review

There was a room above us who had checked in late apparently, and were making all sort of sounds and noises till 3.30 am in the morning. We called the front desk three times, and the best they could do for us, was to move us at 12.30 am in the morning, which was totally unacceptable. We had planned a long drive to Spain the following morning, and had to do this with only a few hours of sleep. All we got the next morning from the front desk was "Sorry"!

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