Novotel Bordeaux Airport Hotel 4 stars

TripAdvisor rating 3.5/5 665 reviews
Novotel Bordeaux Airport
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Hotel extras

  • Free shuttle from 6am to 11:30pm

  • Bar and restaurant with terrace

  • 7 Meeting rooms for up to 90 guests

  • Fitness center and heated outdoor swimming pool

  • In the vicinity: Arcachon, Dune of Pilat, renowned vineyards, Cité du Vin

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BORDEAUX MERIGNAC
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Boules/petanque
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac

Hotel location

Novotel Bordeaux Airport

80 Avenue J F Kennedy
33700
merignac
france

Tel: +33557531330

Fax: (+33)5/56559964

Contact email

Check-in from 15h00

Check out up to 11h00

  • TBC :   Liane 1 Martyrs de la libération

  • TBC :   LIGNE A

  • By plane

    BORDEAUX MERIGNAC At 2km / 1.24 miles - Shuttle free

  • By car

    A630 11A CENTRE HOTELIER At 1km / 0.63 miles

  • By car

    A630 N°11-CHEMIN LONG At 1km / 0.63 miles

  • By train

    GARE ST JEAN At 15km / 9.32 miles

GPS :44.835682, -0.683078

Our accommodations

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces, ideal for all of your requirements. With free WIFI, minibar, tea and coffee making facilities and safe. Enjoy the peace of the perfectly soundproofed rooms, 2 minutes from the Bordeaux Mérignac airport. All rooms at the Novotel Bordeaux Aéroport measure 269 sq. ft. (25 m²).

Classic Room with 1 double bed and 1 sofa bed for 2 children or 1 adult

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic Room with 1 large bed or twin beds (upon request) and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

N CAFE

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Dine how you want, when you want. Enjoy tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, terrace or in your room...

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 136

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Bordeaux Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

4,192 reviews

tripadvisor

TripAdvisor Rating 3.5/5

665 reviews

Disappointing

Customer review rating 4.0/5

Anonymous Couples - 30/10/2019 Confirmed reviews AccorHotels

After a long tiring day travelling from the UK and looking forward to a quiet drink in the bar before bed it was disappointing to find that the bar area was still full of other peoples left over glasses and snacks. We had to clear a table to sit at it. We were eventually served by a very stressed barman who was obviously working in the restaurant. We felt we were very much an interruption to what was happening in the restaurant. We understand that the hotel was busy but that is not an excuse for neglecting other guests. Perhaps the hotel should employ more staff during busy times. On the plus side the room was fine and the breakfast was very good.

Sadly nothing like a 4* hotel!

Customer review rating 4.0/5

Susan H. Couples - 25/10/2019 Confirmed reviews AccorHotels

I booked the Novotel at Bordeaux Airport as I presumed, because it was labelled a 4* hotel, it would have 4* facilities and amenities, but I was sadly disappointed. Arrival at reception was good and our visit started with high expectations, sadly this did not last long! On arriving in the room we both wanted a further pillow. I went to reception and asked for two extra pillows and was told to look in the room and I would find them. I went back to the room but couldn't find any extra pillows, so I tried to call reception, but the phone did not work. I returned to reception and said I had tried to call them on the telephone, but was told that the telephone system was not working! When I returned to reception, I was very much treated as if I was either blind or stupid not to be able to see them, a member of housekeeping came with me, reluctantly, to the room and pointed to the empty shelf where she then realised that there were no pillows. She went off and came back with two pillows, but with no apology from anyone, obtaining them had been an unpleasant experience. My booking confirmation stated "a safe in the room and a mini bar". But the safe did not work and when I asked reception for assistance (obviously having to actually go there yet again as the phone didn't work!), I was told that the safes are all out of action! The mini bar tuned out to be a small fridge with one single bottle of water and two very small 'one portion' pots of milk. This is not a mini bar! And one small bottle of water is not sufficient for a double room for two people. Tea and coffee making facilities were appalling. There are no china cups, but two paper cups and a wooden stirrer! In a 4* hotel this is totally unacceptable. And even more so in a time when disposable items should be avoided. A 4* hotel should not only be judged by the amenities available to guests, which were very inadequate, but predominantly by the service and frankly the service I received was barely applicable to a 2* hotel. This is the first time I have been in a Novotel, usually using Mercure, but I am absolutely sure it is also the last time.

a great place to stay

TripAdvisor rating 3.5/5

ganucheau Couples - 20/10/2019 TripAdvisor review

When we have a morning flight from Bordeaux we always stay the night before at this hotel. The staff are charming and friendly, the hotel is conveniently situated for the airport and the food in the restaurant is excellent.

Thank you very much for your great review regarding your stay in our hotel. We are very pleased to read that you had a great time with us ! We are looking forward to welcoming you again soon. Kind regards, Mickael - Community Manager

we love this hotel

Customer review rating 4.0/5

Lesley A. Couples - 18/10/2019 Confirmed reviews AccorHotels

We always stay here if we have a morning flight from Bordeaux. It is very convenient, the staff are exceptionally pleasant and efficient and the food in the restaurant is excellent .It is a great start to a holiday.

Dear LESLEY A., Thank you for your note. It is always nice to hear a nice feedback about our hotel. We thank you so much for your comments and we will carry on to make it better everyday. Thank you Sincerely, Paula MARTINHO Adjointe de direction
Customer review rating 4.0/5

A. Business - 17/10/2019 Confirmed reviews AccorHotels

Normal

Monsieur A., Nous vous remercions d'avoir pris le temps de répondre à notre questionnaire suite à votre séjour au Novotel Bordeaux Aéroport et sommes ravis de lire que tout s'est bien passé. Nous aurons plaisir à vous revoir prochainement parmi nous. Bien cordialement, Paula MARTINHO - Adjointe de direction

We were given en a dirty room with unmade beds.

Customer review rating 4.0/5

Kathleen P. Friends - 08/10/2019 Confirmed reviews AccorHotels

Staff at front desk never apologized for HIV g us a dirty room.

Very good to the prize

Customer review rating 4.0/5

Jannie J. Couples - 05/10/2019 Confirmed reviews AccorHotels

We got a very nice room, beds were good and the breakfast was very good too.

Nice location for work

Customer review rating 4.0/5

Cesar Business - 02/10/2019 Confirmed reviews AccorHotels

Rooms are fair. Other services are good

Good for an overnight if catching a flight out. Close to the airport

Customer review rating 4.0/5

Gary Couples - 01/10/2019 Confirmed reviews AccorHotels

The stay was good except the initial greeting at the reception by a young lady. To be kind, I would say it was "unwelcoming". This quickly changed when a very friendly older lady came to the reception, answered my questions, was very helpful and changed our room she described as "much better room". Otherwise, everything was good.

Not a great hotel

Customer review rating 4.0/5

Anonymous Business - 26/09/2019 Confirmed reviews AccorHotels

Hotel not very clean, poor service, beds uncomfortable, rooms outdated

Satisfactory

Customer review rating 4.0/5

Anonymous Couples - 18/09/2019 Confirmed reviews AccorHotels

A necessary stopover to be near the airport which proved more pleasant than expected. Very helpfuyl staff and tasty meals/

Dear MICHAEL D., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula MARTINHO Adjointe de direction

Room clean but drink making facilities in room lacking, hotel needs a refurb.

Customer review rating 4.0/5

Richard B. Solo - 17/09/2019 Confirmed reviews AccorHotels

I use this hotel because of the Tesla Superchargers. I arrived late and left early. I ate in the restaurant and the food was ok. Service in restaurant good but I had to be asked to be served in the bar. The hotel looks dated now and carpets need replacing. Paper cups provided in the room with only 2 tiny pots of crema one of which was open and had gone mouldy. I had no drink before my early departure. At this price I would have expected far better. Only 1 bottle of water provided in the fridge.

I have stayed at this hotel previously and probably won't stay there again

TripAdvisor rating 3.5/5

Mike A Couples - 14/09/2019 TripAdvisor review

Service at this hotel has definitely declined since the time I stayed earlier in the year. The focus is on business travellers and everything is geared toward that aim. As a result everything is a little hurried and impersonal. As an Accor Gold member I receive a welcome drink from the hotel. Travelling as a couple every other Accor hotel that I stay in offers drinks to both people on the booking. Not this one! One drink between two people. How do you choose. A double room booked for two people, but only one bottle of water to share. You definitely get the feeling that the hotel is run by the accountants. Service at the bar here is terrible. The barman was away from the bar during the busy early evening (6.30pm) service period (apparently making a phone call) resulting in six people waiting at the bar for fifteen minutes for service. Eventually the lady receptionist attempted to serve everyone. As a Gold level Accor member my wife and I were made to feel anything but welcome. Doubt we will stay again.

Thank you very much for taking the time to give us a feedback regarding your stay in our hotel. However, we are sorry to read that your time with us did not attend your expectations. Regarding the Welcome Drinks, as we apply the Accor standards, please do not hesitate to contact the head office to explain your point of view; please note that we do understand your disappointment. Furthermore, regarding the bar service, be sure that we will make sure that everything will be ok for your next stay. Our priority is your satisfaction ! We are therefore looking forward to welcoming you again soon. Kind regards, Mickael

Not a 4* hotel

Customer review rating 4.0/5

Roberto Business - 05/09/2019 Confirmed reviews AccorHotels

Rooms do really need to be refurbished... feels like a 2* hotel.

Good hotel - awful food

TripAdvisor rating 3.5/5

Arnaud R Family - 03/09/2019 TripAdvisor review

staff/rooms/cleanliness - all were fine and we enjoyed our stay overall, especially being so close to the airport however, the food quality was far below par and could only demonstrate the cooks' complete lack of professionalism/care (unedible crust of cheese left in burger - etc...) we had traveled to the same hotel outbound and this trip only confirmed our initial opinion

First of all, we would like to thank you for taking time to give us a feedback regarding your stay in our hotel. We are pleased to read that you had a generally good stay with us. Regarding the restaurant, we are sorry to read that the food did not attend your exceptations. We inform you that our concept will be completely changed, and we will be able to offer you a brand new menu very soon. Hopefully, we will have the pleasure to see you again very soon, and show you that you can have a great time with us. Kind regards, Mickael

Comfortable and convenient hotel. Breakfast expensive and not clear it wasn't included in room rate.

Customer review rating 4.0/5

Sam G. Friends - 26/08/2019 Confirmed reviews AccorHotels

The hotel was nice. Clean, conveniently located and comfortable. The room rate was reasonable and good value for money. However, it was not clear that the breakfast was not included in the room rate and what the charge would be. The final charge of around 16 EUR per person seemed quite expensive. I ended up spending almost as much on breakfast as I did on the room.

Dear Mister G., Thank you for taking the time to give us a feedback regarding your stay in our hotel. We are pleased to read that you had a good time with us. Regarding our website, we are sorry if it was not clear for you. But I invite you to check your confirmation email to be able to check every information and details. Our team is available as well if you need information on your booking. We are looking forward to welcoming you again soon. Sincerely, Mickael - Community Manager

Just ok

Customer review rating 4.0/5

Anonymous Families - 25/08/2019 Confirmed reviews AccorHotels

The room was very small for 4 people and the auxiliary bed for the kids was broken. Although the staff tried kindly to fix it, the repair was just ok. We were to tired to ask for another room so we just forget about it. The day after, after exposing the situation in the front desk, we were invited to the breakfast, which was a nice touch from the hotel. But you should have better beds in the hotel

Comfortable and pleasant

Customer review rating 4.0/5

Tim M. Families - 25/08/2019 Confirmed reviews AccorHotels

Booked online fairly straight forward.

Dear Mister M., Thank you for taking time to give us a feedback regarding your stay in our hotel. We are pleased to read that you had a nice time with us, and we are looking forward to welcoming you again soon. Kind regards, Mickael - Community Manager

Clean, Comfortable and welcoming.

Customer review rating 4.0/5

Mrs H. Families - 22/08/2019 Confirmed reviews AccorHotels

Friendly staff, the beds were so comfortable, the breakfast was amazing.

Dear Mrs H., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickael - Community Manager

Excellent

Customer review rating 4.0/5

Robert M. Families - 21/08/2019 Confirmed reviews AccorHotels

Great location, great pool, games for the kids,clean room, great value!

Dear Mister M., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mickael - Community Manager
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