Hotel - Novotel Bordeaux Airport
Novotel Hotel Novotel Hotel

Novotel Bordeaux Airport Hotel

3.5/5 582 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • BORDEAUX MERIGNAC
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor heated pool
  • Boules/petanque

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces, ideal for all of your requirements. With free WIFI, minibar, tea and coffee making facilities and safe.Enjoy the peace of the perfectly soundproofed rooms, 2 minutes from the Bordeaux Mérignac airport. All rooms at the Novotel Bordeaux Aéroport measure 269 sq. ft. (25 m²).

  • 137 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 58 family rooms
  • 2 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 3,322 reviews

Our guest reviews for Novotel Bordeaux Airport

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 582 reviews
Sharon Couples - 20/11/2018 AccorHotels certified review
« Very good for the airport! »

Room was very good, lovely shower, friendly staff, convenient for the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHARON P., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula MARTINHO Adjointe de direction

Anonymous Couples - 09/11/2018 AccorHotels certified review
« Disappointing for 2 reasons »

The WiFi was not available which caused me considerable inconvenience The front office advised me that this was due to a failure of the internet within the hotel and were unable to advise me of when this would be rectified.The fault had not been rectified by the following morning which caused me further inconvenience We arrived as probably the last guests to have breakfast at about 0950 on the morning of 08 November to find the buffet looking very tired and depleted.This meant that the breakfast were of poor quality and did not justify the high cost which was charged for them

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEITH M., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. About the internet, unfortunately it came from outside work. We made every effort to solve this problem as quickly as possible but everything was put back in order after 3 days. For the breakfast buffet, I will get closer to the restaurant team to exchange on this return. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula MARTINHO Adjointe de direction

Anonymous Business - 29/10/2018 AccorHotels certified review
« Cold shower, smelly room »

Not very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES S., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula MARTINHO Adjointe de direction

J G. Couples - 29/10/2018 AccorHotels certified review
« Wouldn’t rush to return »

The hotel room was fine - reasonable size and clean but few frills. Limited toiletries and paper cups for tea. Shuttle service from the airport wasn’t easy to arrange but once we managed to get through on the phone it arrived promptly. We arrived at 22:20 and needed to eat. The cafe should have been open until 22:30 but we’re we’re told it was shut. The first reason given was that the fridge was faulty but when we queried this we were told that there was no electricity in the kitchen. Whatever the reason, it was solved by breakfast time. This had limited options and the big three-section plates were cumbersome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACQUELINE G., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula MARTINHO Adjointe de direction

Calvin Business - 26/10/2018 AccorHotels certified review
« Very disappointed with a hotel that claims to be 4 star and that is in dire need of a makeover »

I felt that I had paid very much over the odds for a hotel that simply wasn't up to the standard of a 4 star establishment. My room was poorly prepared, mini bar wasn't properly stocked when I arrived, there were zero coffee capsules for the cofee machine and the pillow case hadn't been changed since the last guests (it smeeled of perfume). I was on a business trip and needed to iron a few shirts but was told at reception that there were only 8 irons and they were all out. 8 irons for a hotel of this size is simply not enough and the ironing board in the room seems as though it was designed for a child to use. What is the point of an ironing board if you can't provide an iron? No offer of contacting me in the morning if one became available. I got the impression that the staff were as disappointed to work there as I was to stay. I didn't even attempt to eat at the restaurant so can't comment on this area, but I usually take breakfast at every hotel I stay in. The fact that I didn't even attempt it here speaks volumes I think.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CALVIN T., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula MARTINHO Adjointe de direction

Tracy F. Couples - 15/10/2018 AccorHotels certified review
« Mrs Tracy F. »

Not very good. The room was on the first floor, but we were sent miles to get the lift and had to walk with our cases. We weren't told that if we just walk up the stairs, the room was closer. The bed was so close to the wall I could barely get in and out of it. It was too hot. Not a good experience and the Novotel at Bordeaux Lac is considerably better. We won't be staying at the Novotel airport hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Paula MARTINHO Adjointe de direction

B. Families - 15/10/2018 AccorHotels certified review
« Staff extreme customer friendly »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCOIS B., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula MARTINHO Adjointe de direction

David Couples - 14/10/2018 AccorHotels certified review
« Hotel very business oriented but ideal for the requirement before going to the airport »

The hotel was well situated and easy to locate, reception staff were welcoming and created a good impression. Room while clean and adequate did present a rather industrial feel with the heavy pebble dash wall coverings. Too hard for my taste and did creat rather a boxy feel. Restaurant staff were welcoming and service was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paula MARTINHO Adjointe de direction

Derek S. Couples - 22/09/2018 AccorHotels certified review
« Good Airport Hotel »

Stayed very short overnight and we're fully satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paula MARTINHO Adjointe de direction

Phil C. Couples - 20/09/2018 AccorHotels certified review
« close to airport »

the location was good as we had a 4.30am departure and the cost of the room was good, as was the check-in & check-out process. The bed was not great however & one night is as much as i'd last there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP T., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. We don't understand about the diner, cause we have a menu "on the go" with Croque Monsieur, Chicken blanquette stew, Shepherd's pie.......who is served all the day. Did we recommand you ? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula MARTINHO Adjointe de direction

Sandra Couples - 11/09/2018 AccorHotels certified review
« Nice hotel in a good location »

We stopped here on our way from Calais to Spain. It was a nice hotel although we were a little disappointed with the breakfast. My husband had some bacon, but it was burnt beyond recognition. There did not seem to be much choice. The room was fine and the bed comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Paula MARTINHO Adjointe de direction

Tim Families - 10/09/2018 AccorHotels certified review
« Pleasant stay »

Hotel was very good the first night we stayed even though it was booked at the last minute. We were impressed with it so we booked it for the return trip. The hotel has clean and spacious rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paula MARTINHO Adjointe de direction

R. Business - 10/09/2018 AccorHotels certified review

Comfortable and efficient. Staff is really kind and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paula MARTINHO Adjointe de direction

Denise H. Families - 10/09/2018 AccorHotels certified review
« Mrs »

A very comfortable hotel with excellent bedrooms. They are spacious and include small fridge, tea, coffee. Restaurant food is of a high standard and has a varied menu. Outdoor area well furnished . Service was very good and staff helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paula MARTINHO Adjointe de direction

Rantanplan Friends - 06/09/2018 AccorHotels certified review
« Another great stay »

The facilities and staff at the Novotel Bordeaux Aéroport provided a great stay for us once again: welcoming, professional, efficient staff; a clean, comfortable, and quiet room; and a very good restaurant are the hallmarks of a well-run property, and the Novotel Bordeaux Aéroport scores well in all regards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES K., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula MARTINHO Adjointe de direction

John B. Families - 04/09/2018 AccorHotels certified review

The booking experience was poor, I used my Accor points and still got charged the full amount. Took 3 e-mail to get it resolved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN B., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. About your poor experience of reservation it's not the Novotel it's just the system of payment OGONE. Before receiving the right one, we received 11 reservations with 11 cancellations ! Sincerely, Paula MARTINHO Adjointe de direction

Tina Couples - 03/09/2018 AccorHotels certified review
« Short stay »

Nice clean and good size room,comfy bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paula MARTINHO Adjointe de direction

Nathalie Families - 29/08/2018 AccorHotels certified review
« Perfect hotel for family »

Great staff great entertainment for kids great location when you need to fly early

Our hotel has responded to the review
Our hotel has responded to the review

Dear NATHALIE F., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula MARTINHO Adjointe de direction

Rafael Families - 27/08/2018 AccorHotels certified review
« Functional and comfortable »

Stay, check-in, check-out and general attention from the staff was at a very good level. However, the present menu of the restaurant is, in my family's opinion, worse that the one served the last years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paula MARTINHO Adjointe de direction

Anonymous Families - 27/08/2018 AccorHotels certified review
« Clean and comfortable »

We stayed for 1 night with 2 adults and 2 children. The hotel needs a bit of updating. The carpets in the lobby were very dirty but other than that it was clean and functional. Really good for kids although I was a bit disappointed that the 2 kids couldn’t have breakfast for free with me as my husband doesn’t eat breakfast and other Novotels allowed this so we ended up going out to eat. It was a good location with parking and we got the bus into town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The policy for children is : Accommodation and free breakfast buffet for 2 children up to 16 years old sharing room with parents or grandparents. Breakfast offered if taken with the family Sincerely, Paula MARTINHO Adjointe de direction

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