Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères Hotel 4 stars

TripAdvisor rating 3.5/5 697 reviews
Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères
See on a map
+ 19 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Direct highway access to the TGV train stationand Marseille Provence airport

  • Nine modular meeting rooms including a private room with terrace

  • Outdoor swimming pool with solarium and wooded garden

  • Free WIFI and free secure car park

  • Spacious Family Rooms with a convertible sofa bed

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Leisure and activities
  • Outdoor unheated pool
  • Hard tennis court (Nearby)
  • Table tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Avenue Arc de Meyran
13100
aix en provence
france

Tel: +33442160909

Fax: (+33)4/42260009

Contact email

Check-in from 14h00

Check out up to 12h00

  • Bus :   7 Coton Rouge

  • Bus 1 :   8 Coton Rouge

  • LA ROTONDE :   6 VAL DE L'ARC

  • Novotel :   19 Novotel

  • By plane

    MARSEILLE PROVENCE At 27km / 16.78 miles

  • By plane

    NICE COTE D'AZUR At 167km / 103.77 miles

  • By boat

    SNCM MARSEILLE JOLIETTE At 30km / 18.75 miles

  • By car

    AUTOROUTE A8 PONT DE L'ARC At 1km / 0.63 miles

  • By train

    AIX EN PROVENCE At 5km / 3.13 miles

  • By train

    AIX T G V At 15km / 9.32 miles

GPS :43.51167, 5.456976

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. The family room at the Hotel Novotel Aix en Provence Pont de l'Arc is a great place to stay in Aix-en-Provence. It has a double bed for the parents and twin beds for the children as well as a bathroom with bathtub

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed and twin beds

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 180

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,757 reviews

tripadvisor

TripAdvisor Rating 3.5/5

697 reviews

Grubby and Dingy

TripAdvisor rating 3.5/5

Trip144473 Couples - 04/09/2019 TripAdvisor review

External appearance of hotel is ugly concrete for the 60's or 70's. Reception was ok. We were on the first floor , when the lift door opened we were confronted with a very dirty and stained hallway carpet. Then we arrived at our room, it was clean, which after the hallway carpet was a pleasant surprise ! The room was very dark. The bathroom was old and tired, the chrome bath-rail was worn through to the base metal, and the rest was generally tired. In the morning we mentioned the condition of the hallway carpet, and that our room seemed somewhat tired and dark. To our surprize the reaction of the receptionist was that THEY WERE AWARE OF THE CONDITION OF THE CARPET, BUT HEAD OFFICE IN PARIS HAD NOT BUDGETED FOR THE REPLACEMENT OF IT. With regard to our comments on the room we were told that WE WERE IN ONE OF THE ROOMS THAT HAD BEEN REFURBISHED!!!! My wife is French so there was no misunderstanding nothing los in translation. I have stayed in many hotels in the Accor group, this is by far the worst and a disgrace to the brand. Needless to say I shall not stay in this hotel ever again, and would not recommend it to anyone.

Everything we needed

Customer review rating 4.1/5

Phil G. Families - 28/08/2019 AccorHotels review

Great reception staff given that our daughter threw up on the floor as soon as we arrived. Nice rooms and great breakfast.

Some redecoration needed

TripAdvisor rating 3.5/5

Rene H Family - 03/08/2019 TripAdvisor review

The floor covering in the corridor but also in the bedroom is stained and needs to be replaced. The room itself is not too bad and the beds are good. The people at the reception desk and the restaurant are very nice. Especially the young lady who's mother is a Dutch woman is lovely, sweet and very friendly. Parking is free. From the hotel a bus is running (line 16) to the city center. The garden is veryis very nice and sitting on the terrace while having breakfast or dinner (at a very attractive rate) is pleasant.

agreable

Customer review rating 4.1/5

Beaujeux Couples - 31/07/2019 AccorHotels review

excellent accueil

Mr

Customer review rating 4.1/5

Jeremy C. Families - 14/07/2019 AccorHotels review

Good stay, good staff, good rooms

Hidden Gem in Aix en Provence

Customer review rating 4.1/5

David S. Families - 07/07/2019 AccorHotels review

Great hotel in a quiet area. A bit far from the main street but all other facilities are great including the beautiful garden. Highly recommended.

Good stay at Novotel Aix-en-Provence

Customer review rating 4.1/5

Kenneth H. Business - 28/06/2019 AccorHotels review

The decoration of current room is old, so I recommend to reconstruct the room.

F1 accomadation

Customer review rating 4.1/5

Colin M. Business - 26/06/2019 AccorHotels review

Amazing second to none service from this hotel, we stayed during the F1 and hence our days at track were long the staff at the hotel were fantastic serving breakfast early and supper late. We were very grateful.

Needs renovation

TripAdvisor rating 3.5/5

Adventure10267178522 Couples - 23/06/2019 TripAdvisor review

This hotel needs being renovated. The staff is very friendly. Rooms need being renovated. Carpets are needed to be replaced long time ago.Conveniently near the highways, but in the middle of nowhere. AVM

Renovate, renovate, renovate!

TripAdvisor rating 3.5/5

Departure56586867869 Family - 20/06/2019 TripAdvisor review

The accomodation wing was in desperate need of a full renovaton or at least a comprehensve refresh especially the carpets, decor, eletrics at least 10 years ago. I would not return here due to the state of disrepair of the rooms. I was highly disappointed especially being used to the consistet high standard of other Novotels and Accor brands.

Customer review rating 4.1/5

John Business - 19/06/2019 AccorHotels review

Rude very uncomfortable beds old un refurbished discusting

Very happy with the location, staff service and pool

Customer review rating 4.1/5

Visitor Families - 18/06/2019 AccorHotels review

Staff were friendly and helpful, plenty of parking, room was clean and breakfast was good.

This Hotel looked like an Ibis and not a Novotel

Customer review rating 4.1/5

Rui G. Couples - 14/06/2019 AccorHotels review

Very poor service or no service at all Old Hotel needing renovation Nice free car parking

This was not a 4 stars hotel.

Customer review rating 4.1/5

Nathalie G. Couples - 03/06/2019 AccorHotels review

The room was just ok. It looked very old and not very clean. To the extend that even if I have l’aide upfront the second night we didn’t stayed.

Nice lobby/restaurant, free parking, uncomfortable beds and small room

Customer review rating 4.1/5

Orangeblossom Friends - 17/05/2019 AccorHotels review

This hotel was very modern, sleek and clean. It looked like it had a good restaurant. They had a lot of tour groups and busses and the hotel was full when we were here. We initially booked a room with bed and sofa bed for 3 people, but it proved to be too small and we had to book another room at full price. The shower was large with good pressure, but the bed was much too hard for a comfortable night's sleep.

Friendly welcome after long drive

Customer review rating 4.1/5

Peter K. Couples - 25/03/2019 AccorHotels review

Very enjoyable

Clean accommodation with lovely staff but awful food

Customer review rating 4.1/5

Simon S. Solo - 20/02/2019 AccorHotels review

Staff were great, Attentive friendly and helpful. The accommodation was clean and comfortable although for me the bed was too firm and as a consequence I didn’t get a great nights sleep. However the thing that let my stay down was the the food. I was going to have breakfast on the day of departure but the evening meal I had the night before was so bad that I decided against it. I ordered a medium entrecôte which was over cooked to the extent it was past well done and was so sinuey and fatty that I had about a third of the steak that was inedible. The fries that came with it were also over cooked and dry. The half bottle of wine I ordered was corked as was the replacement botte so I had to change my wine order.

Customer review rating 4.1/5

C. Business - 31/01/2019 AccorHotels review

Everything was fine at all No special things to highlight Good job

Aix En Provence

Customer review rating 4.1/5

Francesco Business - 21/01/2019 AccorHotels review

It has been ok, good bed, good restaurant and breakfast. Old, very old rooms.

ETABLISSEMENT CORRECT

Customer review rating 4.1/5

B. Business - 13/01/2019 AccorHotels review

RAS

Madame B. bonjour, Je tenais à vous remercier d'avoir pris le temps de répondre à notre questionnaire et laisser un commentaire suite à votre séjour au sein de notre hôtel. Votre satisfaction est la plus belle des récompenses pour mes collaborateurs qui travaillent jour après jour afin d'offrir un service irréprochable. Toutefois j'ai bien noté votre bémol concernant le rafraîchissement de certains de nos équipements qui serait effectivement à prévoir. Notre réelle problématique n’est pas directement liée à la propreté de nos espaces mais à l’ancienneté de certains équipements. Notre établissement est soumis à des visites régulières de contrôle et analyse des indicateurs de propreté par un organisme indépendant, et nos résultats, satisfaisants, correspondent et confortent notre classification 4*. J'espère que nous aurons le plaisir de vous accueillir de nouveau, et dans cette attente, je me permets, puisqu'il en est encore temps, de vous adresser mes meilleurs vœux pour une bonne et belle année 2019. Bien cordialement Yoann Perrin Directeur Général Novotel Aix-en-Provence
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in aix en provence