Hotel - Novotel Aix en Provence Pont de l'Arc Fenouillères
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Novotel Hotel

Novotel Aix en Provence Pont de l'Arc Fenouillères Hotel

Avenue Arc de Meyran 
13100  AIX EN PROVENCE
FRANCE

508 reviews
TripAdvisor Rating Based on 508 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing  (Nearby)

Leisure and activities

  • Outdoor unheated pool
  • Golf (Nearby)
    • Golf (Nearby)
    • Golf practice facilities (Nearby)
  • Hard tennis court  (Nearby)
  • Other sports activities
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Karting facilities (Nearby)
    • Table tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.The family room at the Hotel Novotel Aix en Provence Pont de l'Arc is a great place to stay in Aix-en-Provence. It has a double bed for the parents and twin beds for the children as well as a bathroom with bathtub

  • 80 rooms
  • 60 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 40 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Aix en Provence Pont de l'Arc Fenouillères

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 508 reviews
TripAdvisor certified review
vales161 Family - 01/05/2017
« Hotel Novotel Aix en Provence Pont de L'arc Fenouilleres »

We stayed for 2 nights. The staff was kind, we had good breakfasts in nice restaurant, hotel lobby and bar were nice, garden as well. The parking was free, WiFi was free! Room was below-average - furniture and tv are oldfashioned, beds uncomfortable, bathroom oldfashioned,...To be honest, we expected some more for the money we payed.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your comments further to your stay at the Novotel Aix-en-Provence. It was a pleasure accomodating you during your journey in Aix-en-Provence. Our rooms are not up to the new Novotel design, however they offer space and comfort for a delightfull stay. Thanks for highlighting some major points: we indeed are located few minutes driving distance from the city centre, with easy access to the highway and major sightseeing of Provence, offering also nice facilities( free parking and wifi) and a newly refurbished Industrial look bar/restaurant space. Above all, our devoted staff is keen on offering the best "feel welcome " and services to our guests. We will be looking forward to receiving you again soon in Aix-en-Provence. Best regards,  Y.PERRIN General Manager Novotel Aix-en-Provence

TripAdvisor certified review
Couples - 25/10/2016
« No twin beds? »

We asked (twice) for a classical Twin Bedded Room. Instead, we had a room with a wide (single) bed and a 'depliant' couch with two more places. Overall, a wide room where it was difficult even to get up from the bed. Not to speak about the thick 'couettes', useful for the service but not at all trying to sleep under them. What a pity...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eselma, Thanks for this overall positive feed-back. We have few classical twin bedded rooms, mainly our room are family rooms equipped with a king size and a convertible couch suitable for children. I suppose the day of your arrival, we unfortunately did not have any available twin room. Our team at the Front desk would definitely have given it to you. As standard of Novotel brand, rooms do offer "couettes "on the master bed. We also put at your disposal, additional blanket in the room cupboard. We will be looking forward to seeing you soon at Novotel, Best regards, Y.PERRIN General Manager

TripAdvisor certified review
Jordi N Family - 15/08/2016
« Convenient but could be better »

We spend only one night in our road trip to the French Alps. It is very well located close to the motorway and very convenient but needs some maintenance of the premises specially the rooms. We had diner at the restaurant at 9 PM and already some of the choices of the menu were not available which was quite disappointing considering that menu was not very extensive.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for sharing your comments. It was a real pleasure receiving you in Aix-en-Provence. Our team, is very keen on providing you the best services, always in a natural willing and empathy. I do apologize for the lack of available items during your meal. Inspite of the fact our product is not up to the new Novotel standards, we definitely have a real willing to exceed our guest expectations and reach their satisfaction Again, thank you for your feed-back and I will be looking forward to receiving you again at Novotel, Best Regards, Y.PERRIN General Manager

TripAdvisor certified review
Business - 09/08/2015
« Value for money »

Excellent value for money for a short stay , swimming pool and gardens very good, perfect location to the motorway and access to the coast, the rooms could do with an upgrade but more than adequate for an overnight stop

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Novotel Aix En Provence Pont De L'arc Fenouillères. It is always a pleasure to receive positive feedback. I will not hesitate to share your comments with our team. Our aim is to continuously improve the quality of our services. We look forward to receiving you soon, Sincerely, Philippe GIUDICI Director

TripAdvisor certified review
Hyunjoon S Family - 19/08/2014
« south comport »

All things are very kind and comportable. Water quality is excellent. It makes skin smooth and soft. Location of the Hotel gives easy access to many points of interest in the South. Pool can give family a great joy. I want to recommend to freinds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hyunjoon, Thanks so lot for your words and feeling on my hotel and my staff. It's one truth rewards and an encouragement to maintain the quality of our service. Hope to see you soon. Best regards Ph.GIUDICI

TripAdvisor certified review
Henrik_RT Family - 27/07/2014
« Base camp for exploring Provence »

Location close to the highway, convinient but not a nice holiday loocation. Good base for exploring Aix and the beautiful Provence area. Rooms are clean and comfortable. The staff were very friendly and helpful. Breakfast was excellent. Kids appreciated the pool area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Henry RT, I want to thank you so much about your positive attention on our hôtel. I shared your experience with all of my staff ! I hope to welcome you again in Novotel Aix Pont de l'Arc. Thanks a lot and see you next time. Best regards Ph.GIUDICI Géneral Manger

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