Hotel - Novotel Aix en Provence Pont de l'Arc Fenouillères
Novotel Hotel Novotel Hotel

Novotel Aix en Provence Pont de l'Arc Fenouillères Hotel

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3.5/5 550 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing  (Nearby)

Leisure and activities

  • Outdoor unheated pool
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf practice facilities (Nearby)
  • Hard tennis court  (Nearby)
  • Other sports activities
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Karting facilities (Nearby)
    • Table tennis

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.The family room at the Hotel Novotel Aix en Provence Pont de l'Arc is a great place to stay in Aix-en-Provence. It has a double bed for the parents and twin beds for the children as well as a bathroom with bathtub

  • 80 rooms
  • 60 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 40 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,342 reviews

Our guest reviews for Novotel Aix en Provence Pont de l'Arc Fenouillères

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 550 reviews
AccorHotels certified review
Anonymous Families - 08/10/2017

Excellent breakfast, clean room, friendly staff.

AccorHotels certified review
Anonymous Business - 01/10/2017
« Much better than expected »

Everyone was pleasant especially the staff at the bar/restaurant where I took lunch and most of my dinner.

AccorHotels certified review
Oliver Business - 25/09/2017
« Business trip in Aix en Provence »

It has been a very good experience and a great stay at the Novotel Aix Pont de l'Arc. You have there an outstanding team including the reception team, breakfast team, Bar & restaurant team, they are all very professional, very friendly, discreet & polite. The management can be very proud of all those individuals, they really deserves to be recognized by their direction/management for all the good care they offer to the customers. To summarize, it was very good to stay at your hotel. Thanks again to you and your team for the wonderful welcome & services, responsiveness, kind hospitality and excellent support!

AccorHotels certified review
J. Business - 20/09/2017

sympa

AccorHotels certified review
Francois C. Business - 18/09/2017
« Correct »

But one feedback is that the room supposed to be a non smoking room smelt a lot the cigarette.

AccorHotels certified review
Kellie B. Families - 12/09/2017
« Did not get what I paid for »

I paid for a 4 star experience. This hotel is a 3 star at best. The carpet is dingy and the furniture is old and worn. There is mold in the bath tub and the walls are thin.

AccorHotels certified review
Hycham Business - 07/09/2017
« Good »

My stay was nice out of experience in the restaurant

AccorHotels certified review
Giovanna Families - 29/08/2017
« Awesome hotel, great staff, close enough to the city »

The breakfast included was the most amazing I had in France. The checkin was great, the room had all we could ask for in comparison to other hotels. Ample parking, for free and onsite.

AccorHotels certified review
Dan Families - 25/08/2017
« great - lovely people at the check-in desk »

enjoyable

AccorHotels certified review
Anonymous Business - 25/08/2017
« Very comfortable, friendly staff and excellent food. »

Whilst some of the decor was a little substandard, it was more than made up for by comfortable, quiet room, nice garden and friendly staff. I had two dinners, which were both delicious. Location is excellent for a business trip.

AccorHotels certified review
Mark O. Families - 22/08/2017
« Suited our needs well! »

Our rooms were not available at 15.00 Reception staff were brilliant in covering for the unavailability. However, still disappointing. The primary reason for choosing the hotel is the location (close to the motorway) and the pool. Unfortunately, once again there were no sun beds available around the pool. To qualify the point, we've stayed at the hotel on 3 occasions in the past 4 years. On each occasion, sun beds around the pool were not available. This was upsetting after a 9 hour drive.

AccorHotels certified review
Matt K. Business - 19/08/2017
« Lovely hotel. Spacious rooms, good food, very friendly staff. »

I was very impressed. Everyone is very welcoming at this hotel. The rooms are large with comfy beds. There is a bath and a shower so you have a choice unlike some hotels. The gardens and pool area are beautiful and the food at the hotel restaurant is very nice. I would recommend this hotel to anyone, it's very nice.

AccorHotels certified review
Anonymous Families - 14/08/2017
« No satisfying experience »

The hotel is not a 4 star hotel, is too old and the facilities need and urgent upgrade. We found a toilet which wasn't clean and smelled very badly (nobody gave us a solution, even though we complained about it), hair in the bed, stain in the floor, very old and broken furniture, broken tiles in the pool and our daughter's bed broke dawn in the middle of the night. Definitively, a very bad experience.

AccorHotels certified review
Darren J. Families - 14/08/2017
« Aix en provence »

Staff always excellent when we stay here but bedrooms really are dated. Bed very comfortable but big holes in carpet is a bit rubbish. Slightly limited breakfast

AccorHotels certified review
Jose M. F. Families - 12/08/2017
« Excellent staff but hotel needs to be arranged »

As always when I choose Novotel, this is a good option for me with a very competitive price. Unfortunately, the 4 stars hotel, now is a 2+ stars. The hotel needs a complete refurbishment. The supletory beds for the children were in bad condition (two of the wood lamines in the mattress were broken) and finally we were able to "fix it". The staff in the hotel, perfect. Also, the price for the drinks in the hotel (a beer for instance) is completely unacceptable if you expect people to use the bar.

AccorHotels certified review
Begoña I. Families - 09/08/2017
« Deceiving »

Hotel very dirty, in general is not a 4 stars hotel should be 3 . I've asked for gluten free option when I've booked, I also wrote at the reservation and when I arrived they were unprepared.,, they brought me only two pieces of horrible bread. I would never come back again and I would never recommend to anyone

AccorHotels certified review
P. F. Families - 08/08/2017
« Ok except rooms »

Dinner bbq not ok, breakfast ok, rooms not ok

AccorHotels certified review
Andrew Families - 20/07/2017
« Your staff were very helpful and pleasant. We felt welcome, well supported while in a foreign country and manager Fabian is to be complimented. »

Whilst there on one of the busiest weekends of France's calendar, your staff were all at a high standard. Only minor hassles with some food and beverage stock but overall, room was well cleaned, hotel was better than expected, a positive experience.

AccorHotels certified review
Wayne Couples - 19/07/2017
« Helpful staff »

Stayed here for a wedding and found the staff extremely helpful. I don't speak French, so it was nice that the staff went out of their way to help in English whenever I needed it.

AccorHotels certified review
Anonymous Families - 18/07/2017
« Provence hotel »

Good stay in hotel. Enjoyed the swimming pool and friendly and helpful staff. Location was quite central for our needs.

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