Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères Hotel 4 stars

TripAdvisor rating 3.5/5 674 reviews
Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères
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Hotel extras

  • Direct highway access to the TGV train stationand Marseille Provence airport

  • Nine modular meeting rooms including a private room with terrace

  • Outdoor swimming pool with solarium and wooded garden

  • Free WIFI and free secure car park

  • Spacious Family Rooms with a convertible sofa bed

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 9.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
Leisure and activities
  • Outdoor unheated pool
  • Golf
  • Hard tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Avenue Arc de Meyran
13100
aix en provence
france

Tel: +33442160909

Fax: (+33)4/42260009

Contact email

Check-in from 12h00

Check out up to 12h00

  • Bus :   7 Coton Rouge

  • Bus 1 :   8 Coton Rouge

  • LA ROTONDE :   6 VAL DE L'ARC

  • Novotel :   19 Novotel

  • By plane

    MARSEILLE PROVENCE At 27km / 16.78 miles

  • By plane

    NICE COTE D'AZUR At 167km / 103.77 miles

  • By boat

    SNCM MARSEILLE JOLIETTE At 30km / 18.75 miles

  • By car

    AUTOROUTE A8 PONT DE L'ARC At 1km / 0.63 miles

  • By train

    AIX EN PROVENCE At 5km / 3.13 miles

  • By train

    AIX T G V At 15km / 9.32 miles

GPS :43.51167, 5.456976

Currently, close to our hotel

De Calais, Bruno Serralongue, exhibition

From 30/06/2018 to 19/08/2019

At 25 km

La Canebière in Marseilles, visit

From 01/01/2018 to 31/12/2019

At 25 km

La Major Cathedral, Marseille, visit

From 01/01/2018 to 31/12/2019

At 25 km

Old Port of Marseille, walk

From 01/01/2018 to 31/12/2019

At 25 km

Horizontal Alphabet (black), exhibition

From 25/08/2017 to 25/08/2019

At 25 km

Basilica of Our Lady of the Guard, Marseilles, visit

From 01/01/2019 to 31/12/2019

At 26 km

Château d'If in Marseille, tour

From 01/01/2019 to 31/12/2019

At 28 km

Château Borely, Marseille, tour

From 01/01/2016 to 31/12/2019

At 29 km

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. The family room at the Hotel Novotel Aix en Provence Pont de l'Arc is a great place to stay in Aix-en-Provence. It has a double bed for the parents and twin beds for the children as well as a bathroom with bathtub

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and twin beds

  • Max. number of persons: ‌4
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 180 m²

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,559 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

674 reviews

Needs renovation

TripAdvisor rating 3.5/5

Adventure10267178522 Couples - 23/06/2019 TripAdvisor review

This hotel needs being renovated. The staff is very friendly. Rooms need being renovated. Carpets are needed to be replaced long time ago.Conveniently near the highways, but in the middle of nowhere. AVM

Renovate, renovate, renovate!

TripAdvisor rating 3.5/5

Departure56586867869 Family - 20/06/2019 TripAdvisor review

The accomodation wing was in desperate need of a full renovaton or at least a comprehensve refresh especially the carpets, decor, eletrics at least 10 years ago. I would not return here due to the state of disrepair of the rooms. I was highly disappointed especially being used to the consistet high standard of other Novotels and Accor brands.

Customer review rating 4.1/5

John Business - 19/06/2019 AccorHotels certified review

Rude very uncomfortable beds old un refurbished discusting

Very happy with the location, staff service and pool

Customer review rating 4.1/5

Visitor Families - 18/06/2019 AccorHotels certified review

Staff were friendly and helpful, plenty of parking, room was clean and breakfast was good.

This Hotel looked like an Ibis and not a Novotel

Customer review rating 4.1/5

Rui G. Couples - 14/06/2019 AccorHotels certified review

Very poor service or no service at all Old Hotel needing renovation Nice free car parking

This was not a 4 stars hotel.

Customer review rating 4.1/5

Nathalie G. Couples - 03/06/2019 AccorHotels certified review

The room was just ok. It looked very old and not very clean. To the extend that even if I have l’aide upfront the second night we didn’t stayed.

Nice lobby/restaurant, free parking, uncomfortable beds and small room

Customer review rating 4.1/5

Orangeblossom Friends - 17/05/2019 AccorHotels certified review

This hotel was very modern, sleek and clean. It looked like it had a good restaurant. They had a lot of tour groups and busses and the hotel was full when we were here. We initially booked a room with bed and sofa bed for 3 people, but it proved to be too small and we had to book another room at full price. The shower was large with good pressure, but the bed was much too hard for a comfortable night's sleep.

Friendly welcome after long drive

Customer review rating 4.1/5

Peter K. Couples - 25/03/2019 AccorHotels certified review

Very enjoyable

Clean accommodation with lovely staff but awful food

Customer review rating 4.1/5

Simon S. Solo - 20/02/2019 AccorHotels certified review

Staff were great, Attentive friendly and helpful. The accommodation was clean and comfortable although for me the bed was too firm and as a consequence I didn’t get a great nights sleep. However the thing that let my stay down was the the food. I was going to have breakfast on the day of departure but the evening meal I had the night before was so bad that I decided against it. I ordered a medium entrecôte which was over cooked to the extent it was past well done and was so sinuey and fatty that I had about a third of the steak that was inedible. The fries that came with it were also over cooked and dry. The half bottle of wine I ordered was corked as was the replacement botte so I had to change my wine order.

Customer review rating 4.1/5

C. Business - 31/01/2019 AccorHotels certified review

Everything was fine at all No special things to highlight Good job

Aix En Provence

Customer review rating 4.1/5

Francesco Business - 21/01/2019 AccorHotels certified review

It has been ok, good bed, good restaurant and breakfast. Old, very old rooms.

ETABLISSEMENT CORRECT

Customer review rating 4.1/5

B. Business - 13/01/2019 AccorHotels certified review

RAS

Madame B. bonjour, Je tenais à vous remercier d'avoir pris le temps de répondre à notre questionnaire et laisser un commentaire suite à votre séjour au sein de notre hôtel. Votre satisfaction est la plus belle des récompenses pour mes collaborateurs qui travaillent jour après jour afin d'offrir un service irréprochable. Toutefois j'ai bien noté votre bémol concernant le rafraîchissement de certains de nos équipements qui serait effectivement à prévoir. Notre réelle problématique n’est pas directement liée à la propreté de nos espaces mais à l’ancienneté de certains équipements. Notre établissement est soumis à des visites régulières de contrôle et analyse des indicateurs de propreté par un organisme indépendant, et nos résultats, satisfaisants, correspondent et confortent notre classification 4*. J'espère que nous aurons le plaisir de vous accueillir de nouveau, et dans cette attente, je me permets, puisqu'il en est encore temps, de vous adresser mes meilleurs vœux pour une bonne et belle année 2019. Bien cordialement Yoann Perrin Directeur Général Novotel Aix-en-Provence
Customer review rating 4.1/5

Alaume M. Business - 09/12/2018 AccorHotels certified review

Tres agreable

Madame A. bonjour, Mon équipe et moi-même vous remercions infiniment pour votre commentaire concernant votre séjour. Nous vous adressons nos meilleurs vœux pour une bonne et belle année 2019, et espérons avoir le plaisir de vous accueillir de nouveau. Bien cordialement Yoann Perrin Directeur Général Novotel Aix-en-Provence

nice and friendly hotel

Customer review rating 4.1/5

Leander Business - 16/11/2018 AccorHotels certified review

Very good breakfast and friendly personal. It was very quiet, even though it is close to the highway.

Very deceiving photos and very outdated hotel

Customer review rating 4.1/5

Nikki Couples - 21/10/2018 AccorHotels certified review

Reception staff are absolutely Devine but unfortunelty this was the only thing we really enjoyed about your hotel on this occasion. The rooms are extremely outdated, not cleaned properly, there was a lot of dust that has gathered on the ceiling due to the surface of the ceiling being bumpy. The furniture is really old, the bed isn’t even a proper bed, our feet were raised higher than our head and it had a huge slant into the center of the bed. You air conditioner didn’t work so we had to sleep with the window open and being so close to the highway meant for a awful night trying to sleep with noise. The toilet is very old and the bathroom also with outdated accessory’s and faucets. The shower however has great water pressure and it was nice to have a bath. We think the rooms need a little bit of maintenance and updating.

Hotel needs renovation

TripAdvisor rating 3.5/5

t0nyb49 Couples - 10/10/2018 TripAdvisor review

The staff is very helpful - but the property is old and needs renovation The carpet is ridiculously dirty - by use -not for lack of cleaning The lift cannot accommodate a cart with baggage - it is so small - it is pathetic The hotel cannot be a four star property

Hello, I want to thank you for your feedback about your last stay in my hotel and I’m really sorry for disagreements. I know our rooms should be renovated with a new design. However they propose a 4* hotel’s comfort and equipment The real welcome sense of our staff and their hospitality sense is our first asset I am very pleased that you felt it I apologize for all your unpleasantness again and send you all my consideration. Yoann Perrin - General Manager Novotel Aix-en-Provence

Satisfactory accomodations with an attentive and friendly staff

Customer review rating 4.1/5

Alex Business - 04/10/2018 AccorHotels certified review

Hotel on the outside needs work, the property looks old on the outside. Needs new paint and some fix on wood trimmings. The lobby and bar/restaurant areas are newly remodeled and nice. But the rooms need some renovations. The room's carpet needs update and toilet was not stable. Also, the shower was hard to get into and not much head room.

Old and dirty

Customer review rating 4.1/5

Orlando Couples - 28/09/2018 AccorHotels certified review

Old and dirt Hotel. No words.

Excellent

Customer review rating 4.1/5

Marcel Solo - 25/09/2018 AccorHotels certified review

Très confortable

Monsieur P. bonjour, Je vous remercie infiniment d'avoir pris de votre temps pour commenter votre expérience au sein de notre hôtel, qui, à priori, a été à la hauteur de vos attentes. J'en suis ravi et ne manquerai pas de le partager avec mon équipe. Votre satisfaction est la plus belle des récompenses pour mes collaborateurs qui travaillent jour après jour afin d'offrir un service irréprochable. J'ai toutefois bien noté votre bémol concernant notre petit-déjeuner qui n'a pas été à la hauteur de vos attentes, j'ai mis en place avec mes collaborateurs les réajustements nécessaires afin de retrouver notre qualité habituelle. En espérant vous accueillir de nouveau lors d'un prochain passage sur Aix, Bien cordialement Yoann Perrin Directeur Général Novotel Aix-en-Provence

Amazing Food

Customer review rating 4.1/5

Manuel Families - 23/09/2018 AccorHotels certified review

The hotel room need to be updated. The hotel projects a different expectation at the lobby and you can be dissapointed walking in into your room. The main strenght would be the food, we ordered room service in different days and the food was just amazing

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