Hotel - Novotel Aix en Provence Pont de l'Arc Fenouillères
Novotel Hotel Novotel Hotel

Novotel Aix en Provence Pont de l'Arc Fenouillères Hotel

Our hotels AccorHotels
3.5/5 570 reviews
All hotels in Aix en provence
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 80.00 EUR Non member rate
From 76.00 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing  (Nearby)

Leisure and activities

  • Outdoor unheated pool
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf practice facilities (Nearby)
  • Hard tennis court  (Nearby)
  • Other sports activities
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Karting facilities (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.The family room at the Hotel Novotel Aix en Provence Pont de l'Arc is a great place to stay in Aix-en-Provence. It has a double bed for the parents and twin beds for the children as well as a bathroom with bathtub

  • 80 rooms
  • 60 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 40 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,503 reviews

Our guest reviews for Novotel Aix en Provence Pont de l'Arc Fenouillères

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 570 reviews
AccorHotels certified review
Anonymous Couples - 30/12/2017
« Always a happy experience »

My wife and I always start our stay in Aix by staying at the hotel. It is invariably warm and welcoming in every sense.

TripAdvisor review
Couples - 16/11/2017
« Convenient hotel »

The hotel is conveniently located adjacent to the motorway and within easy walking distance to the centre of the old town. It is in need of rejuvenation but the rooms are functional and clean. The bed is good quality for sleeping and the rooms were well insulated.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for this encouraging feed-back. I am pleased you made most of your stay in Novotel Aix. Even though and as you mentionned, the rooms design is not up to new actual staging standards, our location is privileged, within easy access to highway and city centre and most important, no inconvenience is generated by the closeness. My team and myself will be keen on having you with us again, With best regards, Y.PERRIN General Manager Novotel Aix-en-Provence

AccorHotels certified review
Michael Couples - 15/11/2017
« Convenient stay »

This hotel is conveniently located adjacent to the motorway and within easy walking distance to the Centre of Aix-en-Provence. The hotel is "tired" and in need of a complete renovation. However, it was clean and quiet. The check-in was brisk but totally uninformative. The remainder of the staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.g., Thanks for this encouraging feed-back. I am delighted you enjoyed your stay in our establishment and will be keen on having you with us again, Yours sincerely, Y.PERRIN General manager Novotel Aix-en-Provence

AccorHotels certified review
N Business - 03/11/2017

Conforme au standard Novotel

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Gwt Couples - 29/10/2017
« No (bad) surprise »

As expected

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Anonymous Families - 08/10/2017

Excellent breakfast, clean room, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Anonymous Business - 01/10/2017
« Much better than expected »

Everyone was pleasant especially the staff at the bar/restaurant where I took lunch and most of my dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Johnson, Thank you so much for this great feed-back. I am delighted you made most of your stay at the hotel. I will be keen on having you with us again soon for another journey in Aix-en-Provence. With best regards, Y.PERRIN General Manager

AccorHotels certified review
Oliver Business - 25/09/2017
« Business trip in Aix en Provence »

It has been a very good experience and a great stay at the Novotel Aix Pont de l'Arc. You have there an outstanding team including the reception team, breakfast team, Bar & restaurant team, they are all very professional, very friendly, discreet & polite. The management can be very proud of all those individuals, they really deserves to be recognized by their direction/management for all the good care they offer to the customers. To summarize, it was very good to stay at your hotel. Thanks again to you and your team for the wonderful welcome & services, responsiveness, kind hospitality and excellent support!

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.l., A big THANK YOU for this encouraging comment. I am effectiveley very delighted, yet proud of the responsiveness and professionnal attitude and feel-welcome of my team members. It is a great asset and I am deeply aware we have great persons with great natural behaviour towards our guests. Again, thank you for this feed-back and I will be looking forward to having you with us soon. Best Regards, Y.PERRIN General Manager Novotel Aix-en-Provence

AccorHotels certified review
J. Business - 20/09/2017

sympa

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Francois C. Business - 18/09/2017
« Correct »

But one feedback is that the room supposed to be a non smoking room smelt a lot the cigarette.

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Kellie B. Families - 12/09/2017
« Did not get what I paid for »

I paid for a 4 star experience. This hotel is a 3 star at best. The carpet is dingy and the furniture is old and worn. There is mold in the bath tub and the walls are thin.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kellie, Thank you for choosing our hotel for your journey in Aix-en-Provence and also getting back to us with this feed-back. I deeply apologize for the details that tarnished your journey. To get back to you on the mentionned points: I am fully aware that our product is definitely not up to the new Novotel standards of design, we however try to provide the best value for money offering neat, spacious and comfortable accomodation for a delighfull stay. Our concern is not a cleanness issue. In this sense, we have appropriate outsourced companies that check and evaluate randomly the cleanness of our rooms and our results are quite satisfactory for our classification. Some of our installations could give a dirty look whereas it is more linked to their age, like the carpets for example. If you go throught previous guests comments and far away from minimizing your negative feelings, our team members are a real asset to this hotel and have a reputation of willing to exceed expectations with always a natural willing and empathy. I hope this Feel-Welcome sense could take over the style of our building in another stay. Again, please accept my sincerest apologies and I hope this stay experience will not impact your loyalty to our brand. Yours sincerely, Y.PERRIN General Manager

AccorHotels certified review
Hycham Business - 07/09/2017
« Good »

My stay was nice out of experience in the restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. E., Thanks for taking the time to share your comments, I am delighted your enjoyed your accomodation experience. I am however surprised your experience at the restaurant was not up to your expectations. It would be great if you could get back to me with some more details: what it a question of service or meal quality? This could help us improve our quality of services. Thanks again for your feed-back and I will be looking forward to having you with us soon. Best regards, Y.PERRIN General Manager

AccorHotels certified review
Giovanna Families - 29/08/2017
« Awesome hotel, great staff, close enough to the city »

The breakfast included was the most amazing I had in France. The checkin was great, the room had all we could ask for in comparison to other hotels. Ample parking, for free and onsite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giovanna, What an amazing and so encouraging feed-back!THANK YOU . I am definitely proud and delighted you made most of your family stay in our establishment. Your comment is even more encouraging as you compare to other hotels in terms of quality and services. I can't wait to share this great feed-back with my team members. I look forward to having you with us soon, Best regards, Y.PERRIN General Manager Novotel Aix-en-Provence

AccorHotels certified review
Dan Families - 25/08/2017
« great - lovely people at the check-in desk »

enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel , It is for me a real pleasure and pride to read these few lines confirming your statisfaction further to your stay in Novotel Aix. It was our pleasure receiving you and try to share the southern conviviality and feel welcome atmosphere. Thus, I am delighted you felt it during your journey Provençale! Again thank you for having chosen our establishment for your stay and looking forward to seeing you soon again! With my best regards, Y.PERRIN, General Manager

AccorHotels certified review
Anonymous Business - 25/08/2017
« Very comfortable, friendly staff and excellent food. »

Whilst some of the decor was a little substandard, it was more than made up for by comfortable, quiet room, nice garden and friendly staff. I had two dinners, which were both delicious. Location is excellent for a business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy, It is for me a real pleasure and pride to read these few lines confirming your statisfaction further to your stay in Novotel Aix. I am delighted we could transmit our southern conviviality. THANK YOU for having chosen our establishment and looking forward to seeing you soon again! Yours sincerely, Y.PERRIN, General Manager

AccorHotels certified review
Mark O. Families - 22/08/2017
« Suited our needs well! »

Our rooms were not available at 15.00 Reception staff were brilliant in covering for the unavailability. However, still disappointing. The primary reason for choosing the hotel is the location (close to the motorway) and the pool. Unfortunately, once again there were no sun beds available around the pool. To qualify the point, we've stayed at the hotel on 3 occasions in the past 4 years. On each occasion, sun beds around the pool were not available. This was upsetting after a 9 hour drive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you so so much for this encouraging feed-back. I am pleased you mainly enjoyed your stay in Novotel Aix. In summer season, we indeed are facing busy times with quite a lot of guests transiting by the hotel. I apologize fo the fact the room was not ready upon your arrival, but sometimes as some of the guests leave their accomodations late, our housekeepeing department could delay the availability. With regards to the pool area, the exterior space around the pool and sunbeds could seem restricted. Once again my apologies. Thank you again for this feed-back and looking forward to to having you with us again, Yours sincerely, Y.PERRIN General Manager Novotel Aix-en-Provence

AccorHotels certified review
Matt K. Business - 19/08/2017
« Lovely hotel. Spacious rooms, good food, very friendly staff. »

I was very impressed. Everyone is very welcoming at this hotel. The rooms are large with comfy beds. There is a bath and a shower so you have a choice unlike some hotels. The gardens and pool area are beautiful and the food at the hotel restaurant is very nice. I would recommend this hotel to anyone, it's very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew , It is for me a real pleasure and pride to read these few lines confirming your statisfaction further to your stay in Novotel Aix. I am delighted we could provide good quality of services and and could have transmitted our Southern hospitality! THANK YOU for having chosen our establishment and looking forward to seeing you soon again! Yours sincerely, Y.PERRIN, General Manager

AccorHotels certified review
Anonymous Families - 14/08/2017
« No satisfying experience »

The hotel is not a 4 star hotel, is too old and the facilities need and urgent upgrade. We found a toilet which wasn't clean and smelled very badly (nobody gave us a solution, even though we complained about it), hair in the bed, stain in the floor, very old and broken furniture, broken tiles in the pool and our daughter's bed broke dawn in the middle of the night. Definitively, a very bad experience.

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Darren J. Families - 14/08/2017
« Aix en provence »

Staff always excellent when we stay here but bedrooms really are dated. Bed very comfortable but big holes in carpet is a bit rubbish. Slightly limited breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren, Thanks for this globally positive and encouraging feed-back specially related to our team members. Even though spacious and comfortable for family stays, I am unfortunately aware that our rooms are not up to the new standards of design. With regards to the breakfast, we apply brand standards in terms of quality, available items and displays. Thank you again for your loyalty to our hotel, and I will be looking forward to having you with us soon again, Yours sincerely, Y.PERRIN General Manager

AccorHotels certified review
Jose M. F. Families - 12/08/2017
« Excellent staff but hotel needs to be arranged »

As always when I choose Novotel, this is a good option for me with a very competitive price. Unfortunately, the 4 stars hotel, now is a 2+ stars. The hotel needs a complete refurbishment. The supletory beds for the children were in bad condition (two of the wood lamines in the mattress were broken) and finally we were able to "fix it". The staff in the hotel, perfect. Also, the price for the drinks in the hotel (a beer for instance) is completely unacceptable if you expect people to use the bar.

Our hotel has responded to the review
Our hotel has responded to the review

.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 80.00 EUR Non member rate
From 76.00 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 670 m ibis Aix en Provence
ibis Aix en Provence Hotel
From
From 63.00 EUR Non member rate
From 59.85 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 840 m Novotel Aix en Provence Beaumanoir Les 3 Sautets
Novotel Aix en Provence Beaumanoir Les 3 Sautets Hotel
From
From 80.00 EUR Non member rate
From 76.00 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.5 km Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel
Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel
From
From 140.00 EUR Non member rate
From 140.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.3 km Aparthotel Adagio Aix en Provence Centre
Aparthotel Adagio Aix en Provence Centre
From
From 79.00 EUR Non member rate
From 75.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in AIX EN PROVENCE
See rates