Hotel - Mercure Paris Le Bourget Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Le Bourget Hotel

3.0/5 287 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing  (Nearby)

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Golf  (Nearby)
    • Golf
    • Golf lessons

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Our range of fully air-conditioned rooms with free WIFI will ensure that you have a relaxing stay that meets all your expectations. Choose a Standard, Superior or Privilege Room.All Privilege Rooms have a view of the pool and are equipped with an iPhone/iPod docking station, Nespresso machine as well as upscale bedding and other details to create an unforgettable stay.

  • 145 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 62 family rooms
    • Emergency exit map
    • Radio in room
    • WIFI in your room
    • Remote control TV
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.7/5 AccorHotels Rating 938 reviews

Our guest reviews for Mercure Paris Le Bourget Hotel

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating 287 reviews
Anonymous Families - 06/09/2018 AccorHotels certified review
« In and out »

Would've been very good if there wasn't mould at the shower, if the carpets were clean, if the extendable sofa wouldn't be a hazard or if we could have enough towels and so on

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIHAI V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Le Bourget. It is always a pleasure to receive feedback. I share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désiré DJAITO - Directeur

Mohammad A. Families - 28/08/2018 AccorHotels certified review
« Not Great »

We stayed for 4 nights as a family and on the first day there wasn't any hot water in shower or sink , we had to change our room because that issue couldn't be resolved . I asked for IRON on second day on our stay and hotel staff couldn't locate one for me and took them 24 hours to find me an iron which was laughable . Swimming Pool was out of order for the entirety of our stay without any information given to us . Rooms were clean staff was decent but facilities and overall experience was really poor and i doubt if i will ever reconsider your hotel to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence ( Pool and iron) We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désiré DJAITO - Directeur

Leonid I. Families - 24/08/2018 AccorHotels certified review
« Good hotel with very poor "take away" breacfast »

A typical hotel for the Mercure network, quite a satisfactory level for a one-night stop near the Paris-De Gaulle airport. Pleased with a spacious free parking, clean rooms with excellent air-conditioning, kind service. The location makes this hotel suitable for only those traveling by car and needing an overnight stay close to the airport on the arrival or departure night. Extremely disappointed breakfast "Take away", which had to take instead of a normal breakfast because of the changed time of departure of the aircraft, and which included a bottle of water, a croissant, an apple and a 200-gram box of orange juice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEONID I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Le Bourget. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and mainly the take away breakfast Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Désiré DJAITO - Directeur

D B. Families - 24/08/2018 AccorHotels certified review
« An ok stay overall. »

Bedroom was ok but carpet was full of stains. Room cleaned and beds made daily which was nice. Reception staff were very friendly. Restaurant /bar staff were friendly but service was very slow. We ate in the restaurant on 2 occasions and on both we had to ask for menus and then find staff to place our order. Our dirty plates weren’t cleared either. Also, other non-English guests were given bar snacks with their drinks something we were never offered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIELLE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Le Bourget. It is always a pleasure to receive feedback. I have shared your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.mainly at the Restaurant Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Désiré DJAITO - Directeur

Chris Families - 07/08/2018 AccorHotels certified review

Amazing time with family

D. P. Families - 15/07/2018 AccorHotels certified review
« Very good stay »

The staff was extremely helpful, Mary helped us find a parking garage downtown a printed Eiffel Tower tickets for us.

Uri Business - 20/06/2018 AccorHotels certified review

Location problematic. I was not informed on the shuttle schedual to eurosatury and therefore had to take a taxi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear URI B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Le Bourget. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. There is a shuttle only for fair dates. Bookable only on site at the Reception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désiré DJAITO - Directeur

F. Business - 06/05/2018 AccorHotels certified review
« Warming »

Clean environment, friendly staffs and good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear AKINOLA F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Le Bourget. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désiré DJAITO - Directeur

Bake J. Solo - 17/04/2018 AccorHotels certified review
« 2 vehicles damaged in car park during my stay »

one vehicle was moved to crash into another. My car was undamaged -this time. But I won't be staying again. Also, I selected 'Restaurant' but this was closed on the Saturday I visited. No point in saying that you have a facility if it's closed on the day the customer visits!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are not able to publish the name of the person responsible for the car damage but we solve the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désiré DJAITO - Directeur

Serveh Families - 11/04/2018 AccorHotels certified review

It was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear SERVEH A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désiré DJAITO - Directeur

Jan S. Families - 09/04/2018 AccorHotels certified review
« restaurant only available to airline staff?! »

So after a long travel we finally arrived at the Mercure hotel in Paris nord. We, family of 4, 2 children aged 4 and 6, were tired and hungry and looking forward to a dinner in the hotel, then early to bed. Well, things turned out a bit different. When checking in at the reception we were informed that the restaurant was closed to non-airline staff. Did we wish to have a dinner? Then please find one outside the hotel. So off we went in search for a restaurant. Since the hotel is in the middle of an industrial area restaurants are not within walking distance. So back again into the car. After 10 minutes we found a shopping mall. And after another 10 minutes we managed to find a parking spot. Two and a half hours after check-in we finally returned in the hotel. In short: the Mercure hotel advertises on the website that it has a restaurant. It is only not available to customers like you and me. Shame on you.... Will not return to a Mercure hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The restaurant was booked for Airline passagers that day but we can and ought to accept a family as well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désiré DJAITO - General Manager

Oli J. Business - 03/04/2018 AccorHotels certified review
« Mercure Paris Le Bourget - Not great »

The staff is helpful, but the hotel isn't great. There are a number of things I did not like at all: - The area in which the Mercure is located isn't exactly welcoming; it is said to be one of those with the highest rates of criminality in the whole of France. Could hardly be worse... - The beds are not great, but OK. The pillows, however, are terrible! - The restaurant refuses to serve the food on the menu; it only gets served to the rooms, even though they have the menu hanging out at the entrance to the restaurant. At the restaurant itself, they only offer a mediocre and massively overpriced buffet. The area isn't the hotel's fault. Yet, if they'd get new, more comfortable pillows, and get their restaurant to offer a choice by letting the guests choose their food off the menu, instead of forcing them to eat from an overpriced buffet, I'd consider choosing the hotel again. However, I don't see them changing their policy, so I am not very likely to visit the Mercure again. I will forward my opinion both to my company and to FlightSafety, whom my colleagues and I were attending a training course with, and ask them to take the Mercure off their list.

Anonymous Business - 31/03/2018 AccorHotels certified review
« Very good staying! »

Nice and big room with space where I could work, great breakfast.

G. Business - 30/03/2018 AccorHotels certified review
« all was OK »

room OK ,service OK , food very very fine

V. P. Business - 25/03/2018 AccorHotels certified review
« GOOD »

GOOD BUT THE ENTRANCE IS DIFFICULT AND NO NICE AT ALL ! PUT SOME FLOWERS or SMILES AT THE GATE

Lloyd N. Business - 24/03/2018 AccorHotels certified review
« 30 years ago this was a great hotel »

I payed the same price as I would have for the AC hotel which is a new hotel with new facilities. As the Mercure hotel is a 4 star hotel I was disappointed about the state of maintenance of the whole building it is really run down and does not meet the 4 star standard. Also the service offered , buffet poor trained staff and slow service . Also small extra charges on my invoice at check out . I usually do not give negative requests, but for 2 days at 450€ I feel a little bit angry at this particular hotel as well as the star rating and the extremely poor condition of the whole building. This is not a very good representation of the Mercure synergy. Sorry but you really need to do a lot better with this facility

Magalie Solo - 22/03/2018 AccorHotels certified review
« WONDERFUL!!! »

The staff was courteous,professional,very helpful.

Veronica Business - 19/02/2018 AccorHotels certified review

It was good The attention of reception it was really nice Just the restaurant it was a little bit not good because one day the told me that o need to eat in another part my breakfast and I said them that all the days that I kid I was eat at the restaurant just this day I went to eat at other room and that food it was terrible and so cold. The next day I went to speak at the reception and the guy just didn’t know that my breakfast was at the restaurant so just I think that they need a list for know who is going to eat at the restaurant and who it not .

Our hotel has responded to the review
Our hotel has responded to the review

Dear VERONICA S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Feel free to come back. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désiré DJAITO - General Manager

Abdulhamid L. Business - 11/01/2018 AccorHotels certified review
« Good »

Yes

Gn Families - 09/01/2018 AccorHotels certified review

It was a good experience, hope to come back in summer and have fun in the swimming pool

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