Hotel - Mercure Paris Le Bourget Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Le Bourget Hotel

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3.0/5 255 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing  (Nearby)

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Our range of fully air-conditioned rooms with free WIFI will ensure that you have a relaxing stay that meets all your expectations. Choose a Standard, Superior or Privilege Room.All Privilege Rooms have a view of the pool and are equipped with an iPhone/iPod docking station, Nespresso machine as well as upscale bedding and other details to create an unforgettable stay.

  • 145 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 62 family rooms
    • Emergency exit map
    • Radio in room
    • WiFi in your room
    • Remote control TV
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.7/5 AccorHotels Rating Based on 817 reviews

Our guest reviews for Mercure Paris Le Bourget Hotel

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating Based on 255 reviews
AccorHotels certified review
Serveh Families - 11/04/2018

It was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear SERVEH AHMADI, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désiré DJAITO - Directeur

AccorHotels certified review
Jan S. Families - 09/04/2018
« restaurant only available to airline staff?! »

So after a long travel we finally arrived at the Mercure hotel in Paris nord. We, family of 4, 2 children aged 4 and 6, were tired and hungry and looking forward to a dinner in the hotel, then early to bed. Well, things turned out a bit different. When checking in at the reception we were informed that the restaurant was closed to non-airline staff. Did we wish to have a dinner? Then please find one outside the hotel. So off we went in search for a restaurant. Since the hotel is in the middle of an industrial area restaurants are not within walking distance. So back again into the car. After 10 minutes we found a shopping mall. And after another 10 minutes we managed to find a parking spot. Two and a half hours after check-in we finally returned in the hotel. In short: the Mercure hotel advertises on the website that it has a restaurant. It is only not available to customers like you and me. Shame on you.... Will not return to a Mercure hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The restaurant was booked for Airline passagers that day but we can and ought to accept a family as well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désiré DJAITO - General Manager

AccorHotels certified review
Oli J. Business - 03/04/2018
« Mercure Paris Le Bourget - Not great »

The staff is helpful, but the hotel isn't great. There are a number of things I did not like at all: - The area in which the Mercure is located isn't exactly welcoming; it is said to be one of those with the highest rates of criminality in the whole of France. Could hardly be worse... - The beds are not great, but OK. The pillows, however, are terrible! - The restaurant refuses to serve the food on the menu; it only gets served to the rooms, even though they have the menu hanging out at the entrance to the restaurant. At the restaurant itself, they only offer a mediocre and massively overpriced buffet. The area isn't the hotel's fault. Yet, if they'd get new, more comfortable pillows, and get their restaurant to offer a choice by letting the guests choose their food off the menu, instead of forcing them to eat from an overpriced buffet, I'd consider choosing the hotel again. However, I don't see them changing their policy, so I am not very likely to visit the Mercure again. I will forward my opinion both to my company and to FlightSafety, whom my colleagues and I were attending a training course with, and ask them to take the Mercure off their list.

AccorHotels certified review
Anonymous Business - 31/03/2018
« Very good staying! »

Nice and big room with space where I could work, great breakfast.

AccorHotels certified review
G. Business - 30/03/2018
« all was OK »

room OK ,service OK , food very very fine

AccorHotels certified review
V. P. Business - 25/03/2018
« GOOD »

GOOD BUT THE ENTRANCE IS DIFFICULT AND NO NICE AT ALL ! PUT SOME FLOWERS or SMILES AT THE GATE

AccorHotels certified review
Lloyd N. Business - 24/03/2018
« 30 years ago this was a great hotel »

I payed the same price as I would have for the AC hotel which is a new hotel with new facilities. As the Mercure hotel is a 4 star hotel I was disappointed about the state of maintenance of the whole building it is really run down and does not meet the 4 star standard. Also the service offered , buffet poor trained staff and slow service . Also small extra charges on my invoice at check out . I usually do not give negative requests, but for 2 days at 450€ I feel a little bit angry at this particular hotel as well as the star rating and the extremely poor condition of the whole building. This is not a very good representation of the Mercure synergy. Sorry but you really need to do a lot better with this facility

AccorHotels certified review
Magalie Solo - 22/03/2018
« WONDERFUL!!! »

The staff was courteous,professional,very helpful.

AccorHotels certified review
Veronica Business - 19/02/2018

It was good The attention of reception it was really nice Just the restaurant it was a little bit not good because one day the told me that o need to eat in another part my breakfast and I said them that all the days that I kid I was eat at the restaurant just this day I went to eat at other room and that food it was terrible and so cold. The next day I went to speak at the reception and the guy just didn’t know that my breakfast was at the restaurant so just I think that they need a list for know who is going to eat at the restaurant and who it not .

Our hotel has responded to the review
Our hotel has responded to the review

Dear VERONICA SERVELION, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Feel free to come back. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désiré DJAITO - General Manager

AccorHotels certified review
Abdulhamid L. Business - 11/01/2018
« Good »

Yes

AccorHotels certified review
Gn Families - 09/01/2018

It was a good experience, hope to come back in summer and have fun in the swimming pool

AccorHotels certified review
Necati Business - 08/01/2018
« We still don't received our deposit! »

I WAN'T MY DEPOSIT OF €40,- BACK YOU PROMISS TO SEND IT IN 2 SAYS I WAIT ALREADY 1.5 WEEK

AccorHotels certified review
Sandra N. Families - 05/01/2018
« Beautiful. »

It was beautiful i have to come back in summer and enjoy the swimming. My kids had fun too

AccorHotels certified review
Mick H. Families - 03/01/2018
« Short holiday »

The staff upon check in ( popy) was excellent it helped she spoke English as we do not speak French. We stayed in 427 and 429 and were very happy with the room as it was spacious and had a fridge and safe . The car park is gated which we also liked from a security point of view . The only downside is there is no vending machine for bottled water which a family with young children need.

AccorHotels certified review
Nasir Families - 30/12/2017
« Lovely. »

Overall we had lovely experience during our stay. All the staff were friendly, only one thing which needs improvement is the sofa-bed they were terrible.

AccorHotels certified review
Ian M. Couples - 27/12/2017
« Mr. Ian M. »

The staff were polite professional, excellent service: the Hotel was warm and clean, breakfast was a pleasure with a good selection to choose from. I like the security and parking facilities. The Hotel ticks all the boxes.

AccorHotels certified review
Bibskii Families - 27/12/2017
« Enjoyable »

Beautiful, clean and airy. Friendly and helpful staff. Secure car park. Easy access to Paris and main roads.

AccorHotels certified review
Roel Business - 14/12/2017
« out dated »

the Hotel is a little bit out dated. time for some renewal.

AccorHotels certified review
Jo Business - 12/12/2017
« disappointing »

weak service, cleanliness unacceptable

AccorHotels certified review
Tarek Families - 09/12/2017
« Good hotel but need more care »

Enjoyed the stay, but some remarks can be taken into account, like AC not strong enough, secret box in my room was distroyed, breakfast when i was there in the second day there was a lot of peaple, i went at 9:30 almost most of things were finished

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