Novotel Massy Palaiseau Hotel 4 stars

TripAdvisor rating 3.5/5 515 reviews
Novotel Massy Palaiseau
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Room 1

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Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Outdoor swimming pool overlooking the landscaped garden

  • 8 meeting rooms with natural light

  • Family Rooms for 2 adults and 2 children under age 16

  • Restaurant and bar with tranquil outdoor terrace overlooking the pool

  • Large, private, outdoor car park with 150 spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Massy Palaiseau

18.20 Avenue Emile Baudot
91120
palaiseau
france

Tel: +33164539000

Fax: (+33)1/64471780

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS 199 :   199 BAUDUSSE-BAUDOT

  • Massy RER - Châtelet :   J Noctambus Ramolfo Garnier

  • Massy RER - Longjumeau :   199 Baudot

  • Massy RER - Rungis MIN :   319 Ampère Nord

  • RER :   B / C MASSY PALAISEAU

  • RER B4 :   B4 Massy Palaiseau

  • RER C2 :   C2 Massy Palaiseau

  • RER C8 :   C8 Massy Palaiseau

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By plane

    ROISSY CHARLES DE GAULLE At 50km / 31.07 miles

  • By car

    PALAISEAU MASSY ZI At 1km / 0.63 miles

  • By train

    MASSY TGV At 0.8km / 0.5 miles

GPS :48.719146, 2.263697

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. All rooms at the Hotel Novotel Massy Palaiseau measure 269 sq. ft. (25 m²) and offer free WIFI. Choose the Executive Room and enjoy a wellness kit with bathrobes and slippers, Nespresso coffee machine and free minibar.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with park and pool view, 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

A TOUTE HEURE

Photo non contractuelle / Strictly non binding

You can order meals 24 hours a day with the "A Toute Heure" menu

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 458

  • Maximum capacity: 346 people

  • Maximum banquet capacity: 104 people

Find out more

Our guest reviews for
Novotel Massy Palaiseau

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

2,599 reviews

tripadvisor

TripAdvisor Rating 3.5/5

515 reviews

Customer review rating 4.0/5

Anonymous Business - 07/10/2019 AccorHotels review

I have an ARCOR gold membership card. There is promised to get an upgrade to a premium room. I was in the last half a year many weeks in this hotel, I always got the info, that no premium rooms are available. I am asking myself, what is the value of the gold membership. In the standard rooms (price 180 €) is only a package of soap, nothing more in the bathroom. And in the fridge is one bottle of mineral water. If there are really no premium rooms abvailable, why not adding this to the standard rooms.

few reasons to stay here

Customer review rating 4.0/5

Anonymous Business - 05/10/2019 AccorHotels review

Room: comfortable size. With nice working desk Facilities: old building but it's ok. Only one super tiny elevator I've ever seen in such public building. Service: terrible - long queue of checkout line every morning, slow process - no laundry service for long stayers. and you cheated/lied on my wash/dry request. - you can't even find extra laundry bag

Business visit

Customer review rating 4.0/5

Adm Business - 16/09/2019 AccorHotels review

Good check in/out + good service in restaurant. Hotel is tired and in need of an update. Room AC not very effective. Sink and shower drains smell (badly)

Customer review rating 4.0/5

Paul V. S. Business - 06/09/2019 AccorHotels review

I had issue with keycard 2 days, the staff were very friendly and helpful to resolve the issue. I also found the staff at bar and at breakfast welcoming and helpful

Cleanliness and maintenance problems

Customer review rating 4.0/5

Morris L. Business - 01/09/2019 AccorHotels review

Not good. I cancelled my next stay as the room are very outdated and hallways not clean.

Great location and good hotel

Customer review rating 4.0/5

Bas Families - 24/08/2019 AccorHotels review

Just 20 minutes by train to the heart of Paris. Great breakfast and helpful staff. And a pool to cool of after a long day.

Our stay at the hotel was very enjoyable

Customer review rating 4.0/5

Wendy J. Families - 22/08/2019 AccorHotels review

We had an excellent stay at the hotel. The barman/waiter was fantastic and couldn't do enough to help us.

Great service and good sized, comfortable rooms

Customer review rating 4.0/5

Tricia G. Couples - 21/08/2019 AccorHotels review

We enjoyed the food in the restaurant where the service was great. The bed was very comfortable and the room was perfect for our stay.

DEFINITELY NOT 4STARS STANDARD

Customer review rating 4.0/5

V .. O. Families - 21/08/2019 AccorHotels review

Family room not safe as myself and my kids bumped into all the iron parts protruding from the sofa bed. From a health and safety point of view the room is too small for all the furniture. Secondly for a family of 4 we got only 2 cups for tea in the room and 2 small pots of milk this meant only my kids could have tea . Thirdly we had dinner in our room and was told to put the plates outside the room for collection. We woke up the next morning to find the plates still there where we were told to leave them. Fourthly the room attendant insisted on cleaning our room even when I put the do not disturb sign and even told her my husband was still sleeping. Last but not least my daughter hurt her arm while playing outside and we were told at the reception that there was NO FIRST AID KIT. REDICULOUS

A comfortable nights stay

Customer review rating 4.0/5

Lawrence M. Couples - 15/08/2019 AccorHotels review

Room was quiet and bed comfortable. I think there should be more tea and coffee available in the room although I exoect I could ask for more if needed.

Customer review rating 4.0/5

Ajsvbhlvb;eug Business - 13/08/2019 AccorHotels review

Fine, there was not enough irons in the hotel so it was quite stressful to find one in the morning. Every room should have an iron and ironing board

Customer service was very bad

Customer review rating 4.0/5

Wendy H. Families - 13/08/2019 AccorHotels review

We requested connecting rooms. We were told this was not possible in this hotel. We asked why we were not advised when making the request when it was booked. No answer. We were assigned 2 rooms next to each other, but then told they were not ready. We were then given two rooms that were not next to each other or even opposite. One was down the hallway. Very unhappy!

Good stay

Customer review rating 4.0/5

Mohamed I. Business - 08/08/2019 AccorHotels review

In general it is a good stay

Great stay, good service

Customer review rating 4.0/5

P. Couples - 02/08/2019 AccorHotels review

We enjoyed our stay. The spacious room was very clean and well maintained, the bed was very comfortable. Fast checkin and checkout and friendly staff.

Dear Pieter S., We very much appreciate your comments regarding your stay at the Novotel Massy Palaiseau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MUYLAERT General Manager

good business hotel

Customer review rating 4.0/5

Papu Business - 31/07/2019 AccorHotels review

Is a good novotel hotel. The executive room is well decorated and bathroom is clean but standard / good point is that is has a walk-in shower. Airco was working good during these hot days. Breakfast is offering enough choice. Restaurant has limited choice but food quality is good. As an Accor member there is one problem with this hotel no never get your point added to your account. From my last 2 stays still not received any points to my statement.

Dear Paul P., We very much appreciate your comments regarding your stay at the Novotel Massy Palaiseau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About your points LeClub, we will see that and send you an email. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MUYLAERT General Manager

Perfect for a short stopover

Customer review rating 4.0/5

Ts Families - 29/07/2019 AccorHotels review

Clean rooms, good service, great location for those on their way through France. Breakfast was a bit chaotic, too many people and not enough staff to keep tables clean or to provide cutlery etc. Otherwise hotel staff were great, helpful and hotel provided exactly what we needed for a family of 4.

good value, and a nice surprise in the area

Customer review rating 4.0/5

Anonymous Business - 29/07/2019 AccorHotels review

it was convenient for my needs, a business meeting nearby, and reasonably close to the RER station. Room was perfectly fine, breakfast was good.

Improved experience since last visit

Customer review rating 4.0/5

Christine Business - 23/07/2019 AccorHotels review

Upgraded to Junior Suite which was nice; overall level of cleaning much better than at last stay, though still some omissions (skirtings, dirty empty cup/glass left after servicing room, hair/scum under soap dish, long black hairs on bathroom floor); service at breakfast time improved; check in and front desk experience better (though hotel much less busy overall).

Decent hotel, helpful staff, terrible location

Customer review rating 4.0/5

Edward J. Business - 21/07/2019 AccorHotels review

The experience, once in the hotel, was fine. Hotel was fine, room was fine & the staff were helpful. However, the location is dire/terrible. It's next to so many building sites in a very unattractive part of the town. I walked to the train station (10 minute walk) which was not pleasant at all - and especially in France. Totally unexpected.

Great location !

Customer review rating 4.0/5

C L. Families - 19/07/2019 AccorHotels review

Location is great and easy to park. Very close to the train station !

Dear Chih Wei L., We very much appreciate your comments regarding your stay at the Novotel Massy Palaiseau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Good news for you, we will renovate all rthe room in 2020. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MUYLAERT General Manager
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