Hotel - Novotel Massy Palaiseau
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Novotel Massy Palaiseau Hotel

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3.5/5 431 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
    • Badminton
    • Boules/petanque
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-00:00
    • Opening hours : Week-end 07:00-00:00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.All rooms at the Hotel Novotel Massy Palaiseau measure 269 sq. ft. (25 m²) and offer free WIFI. Choose the Executive Room and enjoy a wellness kit with bathrobes and slippers, Nespresso coffee machine and free minibar.

  • 147 rooms
  • 147 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 38 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Satellite/cable colour TV
    • Automatic temperature control
    • Crib on request
    • Telephone
    • Fax machine
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,775 reviews

Our guest reviews for Novotel Massy Palaiseau

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 431 reviews
AccorHotels certified review
Anonymous Business - 07/02/2018
« As expected »

All items in room functioned well, good breakfast.

AccorHotels certified review
Anonymous Business - 02/02/2018
« Well known and proven quality »

Friendly receptionist(s). Great breakfast - improvement need regarding the coffee

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henrik G A Dresen, We very much appreciate your comments regarding your stay at the Novotel Massy Palaiseau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie HANIER Directrice / Manager

AccorHotels certified review
Viveka H. Business - 31/01/2018
« Overal stay is excellent but I could not transfer or cancel my booking »

I booked Novotel Massy instead of Novotel Bercy by mistake. I visited Novotel on company (Sanofi) trip. Novotel Massy is not in list of my company hotels but Novotel Bercy is. Amount for my stay is not reimbursed by company. I booked stay for 6 nights and Novotel did not give me any option to cancel or modify my stay; its completely bad experience even after follow up and multiple requests. I will recommend my company not to use Novotel services

AccorHotels certified review
M. Business - 25/01/2018
« The stay was efficient and pleasant. I was particularly pleased that the restaurant experience had improved. »

Check in was very efficient and polite. Nice dinner; improved over previous visits. I would prefer to see more choice at breakfast if possible.

AccorHotels certified review
Bernd Business - 25/01/2018
« could be excellent if the air condition would be worth the name - same in all Novotel in Paris »

Good bed, quiet, acceptable restaurant in the evening, good breakfast in the morning. Room was cold 18C A/C was set to 25C but could not heat up. Got a separate radiator that run constantly to bring the room up to 22C. Staff at breakfast enjoyed talking amongst each other while the tables were not clean and food was lacking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernd Stoeckl, Thank you for taking the time to tell us about your experience at the Novotel Massy Palaiseau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphanie HANIER Directrice / Manager

AccorHotels certified review
Michelle Business - 19/01/2018
« very friendly and professional »

I arrived late at night and stayed only for 1 night. I have been offered free car park. I forgot a scarf and staff has kindly reach to me me, so I will get it back next time I'll stay :-)

AccorHotels certified review
Kevin G. Business - 16/01/2018
« A conveniently located and excellent hotel that delivered on service. »

I have stayed at this hotel on several occasions and have always been impressed with the quality of its service. They have a good menu which is appreciated given the absence of restaurants in the area. The stall are always helpful. The rooms are of a high standard but if I have any gripe is I would appreciate more English speaking channels. Could not access BBC World despite it being advertised as an available channel. Unlike some hotels on the continent and elsewhere the room was relatively spacious although it was a superior room and therefore not so surprising. Looking forward to my next stay.

AccorHotels certified review
Lee A. Families - 10/01/2018
« Short trip to Paris with Family. »

The overall experience at this hotel is very good. I have stayed here on a number of occasions. The newly refurbished bathroom was especially pleasing.

AccorHotels certified review
P. Business - 28/11/2017
« delogement »

BONSOIR SUITE A UN DELOGEMENT DE IBIS A NOVOTEL DE MASSY. PRESTATION IMPECCABLE

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur P., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Massy Palaiseau. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Stéphanie HANIER Directrice / Manager

TripAdvisor review
Business - 26/11/2017
« OK, but nothing special »

Situated in the outskirts, the environment is not very inspiring. The rooms are a bit noisy and the bedlinen felt synthetic. The food, however, was excellent, both for dinner as well as for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you on your return on our restoration, the pleasure of seeing you again.

AccorHotels certified review
Anonymous Business - 23/11/2017
« OK »

Nur für 1 Nacht. Late arrival & early morning leaving.

AccorHotels certified review
Sophie L. Families - 12/11/2017
« mm »

very nice and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sophie l., We very much appreciate your comments regarding your stay at the Novotel Massy Palaiseau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie HANIER Directrice / Manager

AccorHotels certified review
D. Couples - 06/11/2017
« Une bonne nuit au calme »

Grand new design for the occupied room N° 138. Beautiful, practical and classy. Would have been perfect for one detail concerning the bathroom: being on the ground floor, the floor is really cold and that makes it uncomfortable to walk barefoot. Am surprised that people designing the bathroom did not include floor heating. Now, the only thing that could be done is add a heater, AND supply guests with slippers and bathrobe. May I also just add a very small detail: there is no wall protection where toilet lid rests, showing wall damage. It's surprising that such a simple thing to correct was not seen by any one of the staff.

AccorHotels certified review
Alex Business - 28/10/2017
« Two nights for business »

Overall good, but breakfast could be improved. Also, several nespresso machines where Visible on the ground floor, but no one available for breakfast. First day there was one but was OFF. Inside the room no waste bin was availble only the tiny one in the bathroom.

AccorHotels certified review
Danny L. Business - 26/10/2017

Location, cleanness and team politeness

AccorHotels certified review
Anonymous Business - 26/10/2017
« Okay »

Comfortable. Was promised to be emailed my receipt but it has not been sent. Steak at the bar was so tough I didn't eat it. Conference facilities good.

AccorHotels certified review
Steve Business - 26/10/2017
« mr »

Easy to find, comfortable room, good food and friendly staff

AccorHotels certified review
Anonymous Business - 23/10/2017
« Great value! »

Clean, good breakfast, good price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rogier V., We very much appreciate your comments regarding your stay at the Novotel Massy Palaiseau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie HANIER Directrice / Manager

AccorHotels certified review
T.j.r. Business - 20/10/2017
« Comfortable and convenient. »

I stay in the hotel on business trips. It is comfortable and convenient from airport and office. If I have one criticism it is that I am always an early riser and take breakfast as soon as it opens. In this case 0630 but more times than not, the breakfast is not prepared on time, it is set out in stages, i.e. hot food up to 20 minutes late. This needs to improve !

AccorHotels certified review
Ugo Business - 17/10/2017
« Very nice stay »

For the fourth time in this wonderful hotel. Rooms are very comfortable as well as the bed. The staff is very kind and always available for any need. The breakfast is very good and every single thing is taken into consideration. I'll be back again for next business trip!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergio U., We very much appreciate your comments regarding your stay at the Novotel Massy Palaiseau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie HANIER Directrice / Manager

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