Novotel Massy Palaiseau Hotel 4 stars

TripAdvisor rating 3.5/5 509 reviews
Novotel Massy Palaiseau
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Hotel extras

  • Outdoor swimming pool overlooking the landscaped garden

  • 8 meeting rooms with natural light

  • Family Rooms for 2 adults and 2 children under age 16

  • Restaurant and bar with tranquil outdoor terrace overlooking the pool

  • Large, private, outdoor car park with 150 spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
Leisure and activities
  • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Massy Palaiseau

18.20 Avenue Emile Baudot
91120
palaiseau
france

Tel: +33164539000

Fax: (+33)1/64471780

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS 199 :   199 BAUDUSSE-BAUDOT

  • Massy RER - Châtelet :   J Noctambus Ramolfo Garnier

  • Massy RER - Longjumeau :   199 Baudot

  • Massy RER - Rungis MIN :   319 Ampère Nord

  • RER :   B / C MASSY PALAISEAU

  • RER B4 :   B4 Massy Palaiseau

  • RER C2 :   C2 Massy Palaiseau

  • RER C8 :   C8 Massy Palaiseau

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By plane

    ROISSY CHARLES DE GAULLE At 50km / 31.07 miles

  • By car

    PALAISEAU MASSY ZI At 1km / 0.63 miles

  • By train

    MASSY TGV At 0.8km / 0.5 miles

GPS :48.719146, 2.263697

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. All rooms at the Hotel Novotel Massy Palaiseau measure 269 sq. ft. (25 m²) and offer free WIFI. Choose the Executive Room and enjoy a wellness kit with bathrobes and slippers, Nespresso coffee machine and free minibar.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌4
  • Area: From 14
  • Views: City side, Pool side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with park and pool view, 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌4
  • Area: From 14
  • Views: Pool side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 14
  • Views: City side, Pool side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 14
  • Views: Courtyard side, Park view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

A TOUTE HEURE

Photo non contractuelle / Strictly non binding

You can order meals 24 hours a day with the "A Toute Heure" menu

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 458 m²

  • Maximum capacity: 346 people

  • Maximum banquet capacity: 104 people

Find out more

Our guest reviews for
Novotel Massy Palaiseau

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

2,485 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

509 reviews

Customer review rating 4.0/5

Anonymous Families - 13/07/2019 AccorHotels certified review

We stayed for one night on our way to our vacation. The children bed was not open for us and I the blanket didn't seem very clean. I would also advise to deeply clean the carpet once. The breakfast was good and the personnel was very friendly as usual

Booked for swimmingpool, pool closed

Customer review rating 4.0/5

Anonymous Families - 10/07/2019 AccorHotels certified review

Booked this hotel explicitly as it was a family hotel with swimming pool. after a long trip hoped for refreshing dive with kids, uppon arrival the swimming pool was closed because of a mechanical failure. Quite a disappointment

Acceptable for a short stay

Customer review rating 4.0/5

Tim Business - 09/07/2019 AccorHotels certified review

Initial findings are a nice modern hotel, light and spacious rooms, with friendly and efficient staff. Breakfast is rather higgledy-piggledy, with different items spread all round the room, meaning you have to walk around several times to get orientated with everything. Offerings are limited, and If there's a coach party in then things quickly run out. Restaurant staff are surprisingly casual for a 4 star hotel, dressed in light blue t-shirts with the Novotel logo across the back.

Very pleasant and comfortable.

Customer review rating 4.0/5

Aristomenis N. Business - 07/07/2019 AccorHotels certified review

Personel is very nice and provides great effort to assist the customers. Very nice and big rooms. Very nice bed.

Mrs

Customer review rating 4.0/5

Elizabeth M. Friends - 07/07/2019 AccorHotels certified review

I stayed for two nights in the Novotel Massy Palaiseau with my daughter and granddaughter. It was a very pleasant experience and the staff were friendly and helpful. My only issue was that when we arrived at 5pm we couldn’t buy any food at the restaurant or the bar till 7pm. However a member of staff kindly brought us some bread yogurt and cereal for my 20 month granddaughter. Also a serious lack of footpaths on the way to the hotel and any footpaths we travelled on were very uneven and difficult to travel with a pram. On the whole we enjoyed our stay and would definitely stay again.

Dear Elizabeth M., We very much appreciate your comments regarding your stay at the Novotel Massy Palaiseau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MUYLAERT General Mannager
Customer review rating 4.0/5

Anonymous Business - 01/07/2019 AccorHotels certified review

Satisfaite

Madame r., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Massy Palaiseau. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Olivier MUYLAERT Directeur

Was good, but could be better

Customer review rating 4.0/5

Anonymous Business - 27/06/2019 AccorHotels certified review

Fairly basic, but did the job. It lacked atmosphere/interaction. Limited snack options e.g. crisps/nuts at bar etc.

business trip

Customer review rating 4.0/5

Philippe W. Business - 24/06/2019 AccorHotels certified review

Strange week because all hotels were booked or overpriced in Paris

Mr. Panagiotis Nikolaou

Customer review rating 4.0/5

Panagiotis Business - 23/06/2019 AccorHotels certified review

It was comfortable, nice view from room , very nice the view from restaurant to pool and garden. Comfortable and nice the room and its accessories. A liitle WC was small and not so comfortable.

NTR

Customer review rating 4.0/5

Jpm Business - 07/06/2019 AccorHotels certified review

nothing to report: satisfying as expected.

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour au Novotel Massy Palaiseau. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Marc PELLETIER Directeur

Cool

Customer review rating 4.0/5

Anonymous Solo - 04/06/2019 AccorHotels certified review

Cool

Dear Mr. KOSSI, We very much appreciate your comments regarding your stay at the Novotel Massy Palaiseau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc PELLETIER General Manager

Reliable stop over just south of Paris

TripAdvisor rating 3.5/5

BorisAC Couples - 30/05/2019 TripAdvisor review

Modern hotel with good facilities and well designed bedrooms, though in some areas in need of new decoration. The restaurant has a set menu providing interesting bistro choices for an evening meal with a good bar selection. The buffet breakfast was excellent. At the time of the visit the room rate was not particularly good value, but acceptable.

Friendly hotel - nice bar/restruant

Customer review rating 4.0/5

Kevin O. Business - 23/05/2019 AccorHotels certified review

Overall great!

i am a little disappointed for this stay

Customer review rating 4.0/5

L. M. Business - 21/05/2019 AccorHotels certified review

I sent two emails to H0… and have no feedback, I have to call and and make my reservation. And at the first two days, i changed my room card twice because they didn't work at all. The room service and breakfast was ok for me.

Our tripto France

Customer review rating 4.0/5

Beverley W. Families - 20/05/2019 AccorHotels certified review

We enjoyed our time at the hotel. The room was comfortable and spotlessly clean. The food was good and all the staff were friendly and professional. One staff member was particularly helpful and that was Emilie. My husband was taken ill and needed to go to hospital. She was so kind and helpful finding the nearest hospital and arranging a taxi. She also helped myself and our daughter in the restaurant. She is a credit to your organisation and is an asset to your hotel. Thank you.

Impeccable

Customer review rating 4.0/5

Seb Families - 19/05/2019 AccorHotels certified review

Personnel sympa et pro

Certainly was not welcomed as a platinum member

Customer review rating 4.0/5

K. Business - 17/05/2019 AccorHotels certified review

Check in was very poor. I had to ask for my drink voucher was not offered upgrade or even unlike previous visit stocked mini bar. It’s only the location and parking that encourages myself to use the hotel

All good except the airco not working.

Customer review rating 4.0/5

Cristobal Families - 23/04/2019 AccorHotels certified review

We were considering having your hotel as the hotel where we always stay when around Paris. This 6-8 times a year. With the air conditioning not working we most likely won't do it anymore unless cold weather.

Dear Mr. I., We very much appreciate your comments regarding your stay at the Novotel Massy Palaiseau. During spring time, we don't put the AC on as the weather changes everyday. We tend to put it on only when the heat starts. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Marc PELLETIER General Manager

convenient location, no gym, no invoice via email, kind of old

Customer review rating 4.0/5

Anonymous Business - 20/04/2019 AccorHotels certified review

It served it’s purpose; no gym available, bed was making noises, room not very clean, carpet disgusting; was promised an invoice via email which I never received (email address is correct since I received the survey email)

Dear Mrs. R., Thank you for taking the time to tell us about your experience at the Novotel Massy Palaiseau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The hotel and especially the rooms will be refurbished next year. During this time, the hotel won't be closed however. As for your invoice, it has been sent to you on April 21st. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc PELLETIER General Manager

Good business hotel

Customer review rating 4.0/5

Paul Business - 15/04/2019 AccorHotels certified review

Good business hotel / friendly reception staff / rooms are well equipped and clean / bathroom is ok and they have a walk in shower. Staff in the bar and restaurant are friendly and very helpful. Food is in general ok however the menu should offer more choice. breakfast offer is sufficient. Lot of parking is available and reasonable priced.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Massy Palaiseau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc PELLETIER General Manager
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