Hotel - Novotel Marne La Vallée Collégien
Novotel Hotel Novotel Hotel

Novotel Marne La Vallée Collégien Hotel

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4.0/5 1,194 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Golf  (Nearby)
    • close by (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports  (Nearby)
    • Kayaking (Nearby)
    • Rowing (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Karting facilities (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30-14:30/19:00-24:00
    • Opening hours : Week-end 7:00-14:30/19:00-24:00

Business services

  • 19 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary and perfectly adaptable, the Novotel Room is a true living space and can be adapted to suit all requirements. All our rooms measure at least 269 sq. ft. (25 m²) and have queen-size beds measuring 63" (160 cm) and WIFI.All rooms have a bathtub or shower and separate toilet. Choose the Executive Room and enjoy a Nespresso coffee machine, walk-in shower, wellness kit with bathrobe and slippers and minibar.

  • 193 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 188 family rooms
  • 9 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Keycard-operated door locks
    • Emergency info in rooms
    • Security peephole
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,079 reviews

Our guest reviews for Novotel Marne La Vallée Collégien

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,194 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Daniel Families - 13/04/2018
« Medium service. Certainly needs some improvements. »

The included minibar in the superior room, not worthy. It cannot be refilled and the options available and quantities are extremely limited. Do not consider it as a diferencial. You are most probably better off by paying for your consumption. Even though the room can accommodate more than 2 people, only 2 capsules for the shower are given, as if only 2 guests are allowed to enjoy the room amenities. The hotel can provide more only if you pay extra, so it is only partially included. On the second day, even worse. No shower capsules were provided by the room service as they should have been. When I asked for it, they made me go to the reception desk to pick it, instead of having it sent to my room. The same thing for the Nespresso machine. Only 2 capsules. What’s the point of having the machine inside the room, for 2 coffees?? And again, if there are more than 2 in the room, not enough for all guests. If you want more, of course they can provide for an extra cost. We were 3 in the room. That information was known to the hotel. However, only 2 sets of towels, 2 bath robes and 2 flip-flops were provided. When I asked for more, I had to go to the reception desk to pick it up, because they would not bring it to my room. How disappointing! The night before the checkout, I received my invoice by email. And for my surprise they had included the breakfast charges fir my stay, which I did not have, even charging the next day’s breakfast. Instead of having a fast checkout, I had waste time to ask them to remove it. This is definitely not the quality of service I was expecting from this hotel. In terms of installations, the hotel is nice, nice rooms, well cleaned and maintained, the room is an average good size, good noise isolation. Only the service needs improvement.

AccorHotels certified review
Patricia M. Families - 11/04/2018
« Mrs Patricia M. »

This was our second stay at the hotel. The rooms were very clean and comfortable, breakfast was good but the 2 meals we have in the evening were exceptional. Staff were mostly helpful and the taxi driver Nicholas was exceptionally helpful, friendly and we enjoyed our trips with him.

TripAdvisor review
Family - 11/04/2018
« Overall really positive experience. »

Great hotel if visiting Disneyland. Would recommend using the hotel taxi to get there! Ladies on reception extremely helpful. Hotel really clean. Only real negative is that they ran out of some dishes on the menu and certain larger at the bar half way through out stay. Would recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephpearce, We very much appreciate your comments regarding your stay at the Novotel Marne-la-Vallée Collégien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
M. Families - 07/04/2018
« fine »

Comfortable hotel, crew was very lovely and professionnal. Good breakfast

AccorHotels certified review
Paul B. Business - 05/04/2018
« Pleasant Stay »

I have stayed a few times here and it is a well run, pleasant hotel for business. Its prices are somewhat higher than might be expected for the type of hotel and location, because of its relative proximity to Disney, but its still 20 minutes drive away. The restaurant has good food and not too expensive. Breakfast has a good range of hot and cold food, though no great variation. English is widely spoken and understood.

AccorHotels certified review
D Families - 04/04/2018
« Good »

We enjoyed our stay and breakfast was absolutely great. The only issue we had is the heat didnt work. Look frw to visit you again next time.

AccorHotels certified review
Aditi T. Business - 02/04/2018
« MOST COMFORTABLE STAY »

MY STAY AT YOUR HOTEL WAS EXTREMLY WONDERFUL AND A GREAT EXPERIENCE THE ROOM WAS BEAUTIFUL AND VERY WARM STAFF WAS EXTREMELY HELPFUL AND ALWAYS SMILING THANK YOU FOR MAKING MY STAY A MEMORABLE ONE :) :)

AccorHotels certified review
Anonymous Families - 02/04/2018
« Correct room? »

At your hotel wel booked a Superior room with renovated bathroom. However I am not sure we did get the right room, no 385.

AccorHotels certified review
Will E. Families - 27/03/2018
« Nice, quiet hotel and all requirements satisfied. »

The stay was very good. Quiet rooms and prompt room service. Easy to get to. Good parking. Rooms were a little warm and the air con couldn't cool it down. Couldn't use my loyalty points for some reason.

AccorHotels certified review
Joanne Families - 26/02/2018
« Great »

Comfortable, clean room unfortunately limited choice for vegetarians and vegans at breakfast

TripAdvisor review
Family - 19/02/2018
« Over priced. »

Premiere Inn standard. Loose shower head fitting meant you had to hold shower. Family room with no shower mat, 8 year old daughter slipped on the tiled floor could of been a lot worse. Never cleaned the room once or replenished the towels or coffee and tea etc. . Staff unfriendly. Only thing going for it was the breakfast.

AccorHotels certified review
Mr P. L. Families - 17/02/2018
« Mr P L. »

Poor for the price, shower holder was loose never replenished any of the tea or coffee and gave us paper cups. Family room but only supplied two towels. Once again a family room but had no bath mats for the kids and a tiled slippy floor which my eight year old slipped and hurt her self, could of been a lot worse. Premiere Inn standard definitely not 4 star..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marc-Antoine GAISSET Responsable Hébergement

AccorHotels certified review
A. Families - 17/02/2018
« my experience was good except restaurant »

We enjoyed staying at your hotel. The rooms were clean and the reception staff was very nice. We were very disappointed by the restaurant because of two reasons: 1) the staff doesn't listen to the Customer needs attentively and doesn't seem interested in their job. 2) menu appears very limited. For example some pasta and a few more vegetarian items could be added.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marc-Antoine GAISSET Responsable Hébergement

AccorHotels certified review
Tatiana M. Business - 16/02/2018
« Regular expected stay »

I had to wait in line even if I'm a Gold member. The room was very far from the entrance and facilities (476). I had to go from the fitness center to the reception twice before 7am because my key was not working at the fitness center, and the attendant didn't make any effort to minimize the frustration. Dinner and breakfast were both very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marc-Antoine GAISSET Responsable Hébergement

AccorHotels certified review
Tom D. M. Business - 18/01/2018
« Generally Ok »

Generally OK, but the parking lot is a bit tricky; if you take the parking lot at the front side and there are no open places you have to go against the "one direction traffic" to get in the other part at the side of the building.

AccorHotels certified review
Rebecca D. Families - 08/01/2018
« Perfect stay for New Years at Disney, beautiful reception, comfortable room, fantastic welcoming staff on reception. »

We really enjoyed our stay. Loved the winter ski theme decorations and selfie room was great fun. Nice to have a secure car park. The lady with long brown curly hair with the lovely smile on reception who checked us in was a real credit to your team. She was always friendly and helpful. The room was perfect for 3 adults, fresh towels and coffee and tea supplies replenished everyday. The bed was very comfortable. The sofabed was less so, maybe a mattress topper perhaps to avoid the springs being noticed. Mishap of breakfast being added to our bill when we did not have it. This was sorted quickly and efficiently. These things happen from time to time, but was fixed with no fuss, so not a detriment to our lovely stay. We would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marc-Antoine GAISSET Responsable Hébergement

AccorHotels certified review
Sue L. Families - 06/01/2018
« Easy check in but not so quick on the restaurant »

Everything was fine except when we were seated for the evening meal they were not so quick in coming to take our order for both drinks and the meal. It was not particularly busy. Other than that no problems.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marc-Antoine GAISSET Responsable Hébergement

AccorHotels certified review
Ruiki Couples - 06/01/2018
« Comfortable stay. »

Definitely recommended if travelling with car. Hard to find the place walking and had to take a taxi. But overall satisfied with the service and the room. Very comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marc-Antoine GAISSET Responsable Hébergement

AccorHotels certified review
Anita F. U. Families - 02/01/2018
« Nice, clean and friendly »

Nice, clean and friendly hotel. Good location. Stayed over during Christmas time. Restaurant was open during Christmas holidays so we could eat dinner there. Breakfast was ok, nothing special. It would be nice to see something specific to Christmas on breakfast buffet. Unfortunatelly Breakfast was the same every day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marc-Antoine GAISSET Responsable Hébergement

AccorHotels certified review
Gs Families - 29/12/2017
« Family Stay »

Our second stay and very happy yet again. We stay regularly at Novotel and will be booking one of your Paris city centre hotels very soon. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marc-Antoine GAISSET Responsable Hébergement

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