Hotel - Novotel Château de Maffliers
Novotel Hotel Novotel Hotel

Novotel Château de Maffliers Hotel

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4.0/5 1,000 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Indoor heated pool
  • Solarium
  • Outdoor playground for children
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities
    • Badminton
    • Billiards/Snooker
    • Boules/petanque
    • Darts
    • Horse riding (Paying)
    • Jogging track
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 16 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.All Novotel rooms are bright, peaceful, not overlooked and offer free WIFI.

  • 99 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 99 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 2,639 reviews

Our guest reviews for Novotel Château de Maffliers

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,000 reviews
AccorHotels certified review
Ann-marie C. Couples - 08/05/2018
« Very good, lovely breakfast »

The hotel was full due to a wedding but our room which was on the upper floor above the reception area was unbelievably quiet :o) Quiet air conditioning as well. Beautiful setting surrounded by tress and fields, ample parking also. The reception staff were very welcoming and helpful, couldn't fault them which is rare for a french hotel. The only meal we had at the hotel was breakfast and there was everything you could wish for. An important meal for us English and they got it spot on. Particularly liked the individual brioches. Should we need to we'll be back without hesitation ☺

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANN MARIE CLAY, We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Alison Couples - 11/04/2018
« tranquil oasis »

Very relaxing Staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Madame/Monsieur W., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Château de Maffliers. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Mr L. Families - 10/04/2018
« Very Good »

All Fine, enjoyed

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT L., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

TripAdvisor review
wellsalison Couples - 10/04/2018
« Relaxing oasis »

We love staying at this hotel, as frequent travellers to France we look forward to our overnight stay here. Its in a lovely setting and the staff are always helpful and friendly. We have also been here with the grandchildren who absolutely love the swimming pool!

Our hotel has responded to the review
Our hotel has responded to the review

Goof afternoon, We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Didier N. Solo - 09/04/2018
« Nice and relaxing stay »

it was very nice to spend a week-end at Novotel Château de Maffliers, the place and the surroundings are beautiful. The service and the food are very good, my only critics is about some guests staying at hotel the night of April 7th (Sat to Sun) and making a lot of noise in the middle of night, I was staying at room 151 and I believe many other clients have been disturbed as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIDIER N., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Genevieve S. B. Couples - 04/04/2018

Pleasant experience but lack of attention to guests , the services are not personalised . Only one of the staff at the reception made us feel we were recognised as regular customers ., the majority of the staff don't seem to enjoy their job , just do a job ... no motivation. Is the Direction taking care of their staff ?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Be reassured, our staff is happy to work in our hotel, however, I give your message to our team, just to let them know. Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Frederic O. Business - 25/03/2018
« Perfect ! »

Family atmosphere, great

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur O., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Château de Maffliers. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Philippe G. Business - 22/03/2018
« Nice stay Horrible check-out »

No problem during the stay but at fast checkout, the hotel billed me for break fast which I did not take and has been neither apologetic about it nor easy to deal with, as if it was my fault that breakfast has been billed. And absolutely no attempt to search for my CC number to reimburse me, alleging that since everything was done by internet, the hotel did not have my CC number. It is either not true ( after all Ibis hotels can do it), or Accor needs to update its systems for Novotel. BTW, that policy of charging breakfast automatically is a corporate policy and needs to stop. It is very inconvenient for guests and even if it is a source of profit for Accor, it is not nice for guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIPPE G., Thank you for taking the time to tell us about your experience at the Novotel Château de Maffliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Cf Solo - 17/03/2018
« Avoid this hotel »

A same day booking was made for me to stay at this hotel. A ground floor room with bath was confirmed. When arrived at 21.15hr the Receptionist said "I was lucky to have a room"... it was not ground floor, which had specifically been requested as my dog was staying with me. The alternative was on the first floor at the far end from the stairs &/or lifts. It smelt badly of damp & had no shower. What is the point of confirming a specific booking and providing an alternative. Appalling service, total lack of care or professionalism. I left immediately and recommend others never to stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARLOTTE F., Thank you for taking the time to tell us about your experience at the Novotel Château de Maffliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Irene H. Couples - 06/03/2018
« Satisfied »

We were staying for an overnight stay whilst traveling. I booked the executive queen bed sized room. We should of had towelling dressing gowns and slippers in the room as part of the package, this was NOT the case but is usual in other Novotel hotels. Also there wasn’t a hotel booklet that tells you what services the hotel offer and reception didn’t have one either. This is poor against the hotel as guests do not know what is on offer. As a silver club member I should have been given a free drink of a water bottle this again wasn’t offered. Other wise it was a typical Novotel hotel. Staff was very pleasant and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
M. Families - 19/02/2018
« Great hotel in a lovely setting »

We have stayed here a few times and every time had a good experience. The location is perfect - close enough to Paris but far enough away to feel like you are in peaceful surroundings. We found getting the train in to Paris from Maffliers station very easy. We will definitely come back here next time we are in Paris. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK M., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Fernando S. Couples - 20/01/2018
« Sweet & Sour experience »

We enjoyed staying at your hotel but were very disappointed to find out upon checking in that the indoor swimming pool and the sauna were closed for renovation. The main purpose of stay at your hotel was to spend time at the pool Your front desk tried to contact me by phone in advance to inform me about the pool being closed, but unfortunately I missed their call and did not listen the voicemail message they left. They could have sent an email too to make sure I was informed, as I would have changed the date or cancell the reservation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We are sorry for the swimming pool. Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Elo Families - 07/01/2018
« bit a 4 stars hotel »

We came for the 2nd time at this hotel : old room with stinky carpet. Only one woman was amazing the rest was complaining when we were asking favor as towels as nobody came to do our room the 2nd day. Really sad

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELODIE G., Thank you for taking the time to tell us about your experience at the Novotel Château de Maffliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Stephane Families - 06/01/2018
« very nice place but unexpirienced service and horrible breakfast »

nice place nice room nice pool unexperienced reception no hot drinks for breakfast no gluten free despite request in advance

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHANE R., Thank you for taking the time to tell us about your experience at the Novotel Château de Maffliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
R. Families - 26/12/2017
« Great! »

The staf members were very friendly always proposing their help even if not asked for! Showed autonomy and a decision power in their domain, which make things much easier and more efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMMANUEL R., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Sv Business - 01/12/2017
« very bad experience »

Due to the fact that there was no room for me during my 3 nights stay, even with a confirmation by reservation with the app, they did everything to give me 3 nights in the same hotel, 3 times different. But the restaurant was terrible, even disgusting. If it is possible, I come never back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUZY V., Thank you for taking the time to tell us about your experience at the Novotel Château de Maffliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Dianal Families - 07/11/2017
« Nice weekend »

Nice friendly hotel. Traveling with two young kids the sofa bed was not comfortable.The swimming pool was nice but needs a little bit more maintenance .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Cb Couples - 31/10/2017
« Beautiful surroundings and quiet setting. »

Hotel stay was excellent, helpful reception staff, quiet room. Plenty of private parking. However, restaurant overpriced both for food and wine and with limited menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAROL B., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Leonord Business - 30/10/2017
« Had to check our felt ill after one night in the room »

Before I go into my rant about the room, the positive the grounds are lovely; they supposedly have amenities at the location which would be good for families. The hotel they are trying to make the best of an old property which in my opinion should be gutted or torn down and rebuilt. For me, the reason I had to check out was due to the odor in the room. It comes from the cleaning product used to cover up the odors in the room and hall from the old dirty carpet and furniture.I admit I am more sensitive to perfume or cheap cover up smells in cleaning products than other people. Upon check in my room was on the first floor, the hallway had a foul smell to it when I opened the door the smell was so strong it made my eyes feel like they were burning, and the smell made it difficult to breathe. I realize this may sound a bit dramatic, but again I am more sensitive to these odors than others. I opened the window to get the smell out; it helped a little the damage was already done. I had one other coworker who had a similar complaint he was also on the first floor. Overall none of us were impressed because of the odor we changed to a new hotel if the smell was not so bad I could have lasted the extra night especially because I prepaid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEONARD BALK, Thank you for taking the time to tell us about your experience at the Novotel Château de Maffliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvie VERFAILLIE Directrice.

AccorHotels certified review
Andreas K. Business - 30/10/2017
« The hotel needs to be remodeld »

The overall look of this hotel is old, have seen better days already. The shower was with little water and the bathroom really was not like a 4* hotel should look like in these days. The carpet smells awful! The breakfast was good and preparing my eggs any style I like by myself with the small pans was fun. The Nesspresso machine inside the room was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREAS K., Thank you for taking the time to tell us about your experience at the Novotel Château de Maffliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvie VERFAILLIE Directrice.

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