Novotel Cergy-Pontoise Hotel 4 stars

TripAdvisor rating 3.5/5 534 reviews
Novotel Cergy-Pontoise
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+ 21 Services
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Room 1

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Hotel extras

  • Just an 11-minute walk from the University of Cergy-Pontoise and the ESSEC Business School

  • In a wooded area opposite the François Mitterrand park

  • Outdoor poolside terrace

  • Free private car park with 200 spaces

  • Play area and video games for children

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Clay tennis court (Nearby)
  • Rafting (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Cergy-Pontoise

3 Avenue du Parc
95011
cergy pontoise
france

Tel: +33130303947

Fax: (+33)1/30309046

Contact email

Check-in from 12h00

Check out up to 12h00

  • RER :   A Cergy Préfecture

  • RER A3 :   A CERGY PREFECTURE

  • By plane

    PARIS ORLY At 70km / 43.5 miles

  • By plane

    PARIS ROISSY CDG At 45km / 28.13 miles

  • By plane

    PONTOISE CORMEILLES-EN-VEXIN At 10km / 6.25 miles

  • By train

    PONTOISE At 5km / 3.11 miles

GPS :49.034174, 2.071419

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Room with queen-size bed and view ofthe park

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Room - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Room with queen-size bed and convertible single couch

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 200

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Cergy-Pontoise

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

3,202 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

534 reviews

Vlogueuse influenceuse youtubeuse

Customer review rating 4.1/5

Nella M. Business - 14/08/2019 AccorHotels review

the stay s edt birn past the receptionist who received me very nice very friendly, except that the restaurant etzis close and there was no air conditioning but overall it goes

Rooms were clean and receptionists were very helpful

Customer review rating 4.1/5

Anonymous Families - 09/08/2019 AccorHotels review

Every one in the hotel was kind and helpful except the bar staff.

Very Good - Great bars and restaurants nearby

Customer review rating 4.1/5

Mr G. Friends - 05/08/2019 AccorHotels review

Clean and efficient - great breakfast! Lots of great bars and restaurants nearby.

Superbe

Customer review rating 4.1/5

Michel Couples - 29/07/2019 AccorHotels review

Conforme à nos attentes!

SUPERBE HOTEL

Customer review rating 4.1/5

Jubert Couples - 28/07/2019 AccorHotels review

BELLE SURPRISE BON HOTEL

Customer review rating 4.1/5

Grant Business - 25/07/2019 AccorHotels review

Genre positive - good food good service clean - no air conditioning on a very hot night

Alarm

Customer review rating 4.1/5

Bangaly C. Business - 24/07/2019 AccorHotels review

Twice I have been waken up by the fire alarm at 6am, in the space of 6 wks. And not even an apology from the hotel.

Dear Bangaly C., I am so sorry that your stay was disturbed by the fire alarm twice, which is really unusual. Please do accept my sincerest apologies. We hope we can welcome you in much better conditions next time. Kindest regards, Dominique, General Manager

Satisfaying experience

Customer review rating 4.1/5

Aurelien Business - 22/07/2019 AccorHotels review

The room was satisfying, spacious with a nice bathroom. The hotel has little remaining old-fashion feel (wall render in the room, corridor, stairs). The surroundings of the Hotel is quiet.

Dr.

Customer review rating 4.1/5

Anonymous Business - 13/07/2019 AccorHotels review

very poor. no air conditioning. hot room. peeling paint in the bathroom.

Dear Mr H., we are so sorry that we could not offer you the expected experience. Usually, our ventilation system does the job, but during very hot outside temperatures, it shows weaknesses. We hope that we will be able to offer you a better experience during your next visit.

Average at best

Customer review rating 4.1/5

S Business - 13/07/2019 AccorHotels review

The front desk is very short staffed and barely efficient making the line very long with multiple arrivals & departures. The carpets in the rooms need significant cleaning. In general the building seems to be in need of renovations. There was a spider in the room which disappeared in a crack, which means that pest control is not effective. Guests need to be informed upon arrival that the city does not have a good taxi system and taxis will not be available when they are needed rather than the front desk saying that there is nothing they can do. The excellent breakfast is the best point for the hotel.

Dear Sofia D., We are so sorry that your experience did not match your expectations, but I would like to bring to your attention and the other travelers that our hotel borders a huge park and is surrounded by many trees, which makes the presence of spiders inevitable, not meaning that our pest control is inefficient. We hope that we will be able to welcome you again, so that we can offer you a memorable experience.

perfect as usual

Customer review rating 4.1/5

S. Business - 10/07/2019 AccorHotels review

Parfaite

Pleasant

Customer review rating 4.1/5

Deborah Business - 08/07/2019 AccorHotels review

Great hotel for business, good location close to university. Was surprised at lack of taxis available to get to station with heavy bags.

No AC in the room.

Customer review rating 4.1/5

Rs Business - 05/07/2019 AccorHotels review

Size of the room was okay. There was no AC and the room was very hot and stifling. They gave me a fan, but it did not help. Breakfast is good.

Dear Reinhard S., We are so sad to hear that your experience and comfort were affected by the exceptional climatic conditions and we would like to apologize. We hope that we will be able to welcome you in better conditions upon your next visit. Kindest regards, Dominique Grandjonc, General Manager

The hotel is shabby and in desparate need of updating.

Customer review rating 4.1/5

Maria M. Business - 03/07/2019 AccorHotels review

The service at Reception was very welcoming but after that the experience goes gradually downhill. The room I was in was smelly, the carpets were old and worn (I would not have walked on them without slippers on), the walls were dirty and there was no air conditioning. The service at the bar and restaurant varies but mostly I find the staff a little rude and not very customer orientated.

Dear Maria M., We are very happy that we could make your feel welcome, but are disappointed to hear about your negative experience at Novotel Cergy Pontoise. We can assure you that we make every effort to resolve the issues you described. Despite this experience, we hope we will have another chance to welcome you and share a more positive visite with you! Warmest regards, Dominique G., General Manager

improvement

Customer review rating 4.1/5

Lee H. Business - 03/07/2019 AccorHotels review

The hotel has made improvements recently, the rooms no longer smell of smoke (ventilation system changed?) and there is more staff at Breakfast meaning that the food is always available.

No air conditioning

Customer review rating 4.1/5

Mathieu S. Business - 03/07/2019 AccorHotels review

The location is very convenient but I did not sleep good at all since I had no air con in my room. I’ve tried to open the window but I did not get some fresh air but only insects! I spent a very bad night in there. The rooms have to be reworked

Monsieur S., nous sommes profondément désolés que la canicule ait perturbé la qualité de votre séjour. En effet, si notre système d'air rafraîchi est largement suffisant dans des conditions estivales normales, il peut s'avérer inefficace lors d'épisodes caniculaires exceptionnels. Nous espérons pouvoir vous accueillir de dans de bien meilleures conditions lors de votre prochain séjour !
Customer review rating 4.1/5

Anonymous Business - 01/07/2019 AccorHotels review

I stay with you on a regular basis and although the room is clean some rooms are a little tired looking. There is also no air conditioning which is a nightmare in the warm summers.

Correct

Customer review rating 4.1/5

Anonymous Couples - 30/06/2019 AccorHotels review

Pas de climatisation

Tradition

Customer review rating 4.1/5

Cr Business - 30/06/2019 AccorHotels review

I've been in this hotel various times some years ago. I only had a short night this time. The hotel is nice and clean, breakfast very good. There is a pool but the weather was bad and I couldn't try it. Typical Novotel, a bit overpriced maybe.

Fine but nothing special

Customer review rating 4.1/5

Rossella Business - 24/06/2019 AccorHotels review

The room was clean and fine. I couldn't sleep well as the pillow has too high. The buffet breakfast is fine but impossible to get a good expresso, better the breakfast at the bar. I was there already once and my data were not recorded

Dear Rossella s., So sorry that your experience did not meet your expectations. Let me take this opportunity to recommend you to book directly on our website accorhotels.com, so that you can 1/earn the points corresponding to your stay, 2/access "onlyon rates" which always grant you with better rates than online travel agencies. By using your Le Club Accorhotels profile, you can inform us about your preferences, so that we can offer you the best possible experience matching your needs. Please do contact me personally if you wish to discuss the matter with me! Kindest regards, Dominique, General Manager
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