Hotel - Novotel Cergy Pontoise
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Novotel Hotel

Novotel Cergy Pontoise Hotel

3 Avenue du Parc 
95011  CERGY PONTOISE
FRANCE

383 reviews
TripAdvisor Rating Based on 383 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Clay tennis court  (Nearby)
  • Rafting  (Nearby)
  • Other sports activities
    • Outdoor sports
    • Boules/petanque
    • Table tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 191 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 10 family rooms
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Crib on request
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,478 reviews

Our guest reviews for Novotel Cergy Pontoise

100% certified reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 383 reviews
Certificate of excellence 2016
TripAdvisor certified review
Business - 25/06/2017
« Nice place for a good night sleep »

Nice rooms, professional staff, good breakfast, comfortable beds. The sleep quality is great due to the good Indikation and still surrounding. The receptionists are ver friendly. Book a luxury room. The standard rooms are old and the renovation is overdue! The bar service totally sucks. The barkeeper pretends that your not there if you don't speak French.

AccorHotels certified review
Coleman C. Business - 16/06/2017
« Exactly what I expected »

Friendly and helpful staff, clean room - can't expect more! The room could use a facelift (carpet is getting worn, etc.) but still acceptable.

AccorHotels certified review
Edward B. Business - 14/06/2017
« Good business hotel »

Nice room, lamp in corner of room broken, made noise when lights switched on, mentioned to reception as leaving. Breakfast was good and bar area comfortable.

AccorHotels certified review
A.g. Business - 12/06/2017
« Good hotel »

Excellent reception service. Clean room.

AccorHotels certified review
Joy Families - 07/06/2017
« Caring Staff and well equipped room »

The hotel was very well appointed and the staff went out of their way to be helpful.

AccorHotels certified review
Joubin A. Z. Business - 02/06/2017
« Less than average »

Cooling system wasn't working, heating system was stock at high temperature, this is month of June and 30deg outside. Lots of spider nets in the room...

AccorHotels certified review
Albert Business - 01/06/2017
« Very pleased  »

Comfortable bed and a quiet room for a great night sleep!

AccorHotels certified review
Anonymous Business - 25/05/2017
« Very nice rooms, breakfast need to be better for the price you charge, »

I had a very good stay in France. It's great to visit. The hotel is good, very nice rooms. I also enjoyed the gym which is small but enough for a short workout. Goodd staff att reception, very serviceminded and nice to speak to. The breakfast is not as good as I would expect for the price, it was also too crowded when I went down so I actually could not enjoy breakfast.

AccorHotels certified review
Anonymous Business - 22/05/2017
« OK »

Most of it is fine, I find the breakfast choice options limited and I find it a major minus that the hotel does not have airconditioning in the rooms for a business hotel this is not good. Rooms are just ok for cleanness but not more than that.

AccorHotels certified review
Juha Business - 16/05/2017
« Short business stay »

Have stayed at Novotel Cergy several times. Large numbers of meetings held, meeting facilities good. Rooms extremely basic and outdated. Reminds of a ski-hotel for young people. In need of refurbishment, nothing done for years. Restaurant same, very basic, poor breakfast buffet. Not a recommendable hotel.

AccorHotels certified review
Scott C. Business - 16/05/2017
« Thank you!!! »

Very nice - Everyone is always very helpful and polite. Would be nice if you offered English speaking channels on the TV. I could only find one station (entertainment - not News) and being there for a week was very difficult.

AccorHotels certified review
Glen P. Business - 12/05/2017
« Director, European Sales »

Welcoming and comforting as always

AccorHotels certified review
Anonymous Business - 11/05/2017
« Bad hotel very expensive »

General design and ambient is unfriendly, old fashioned and dirty. The bar in the room has only 1 bottle of water. Breasfast is simply disgusting. Bad quality, bad presentation and doubts about the sanitary control of the food presented.

AccorHotels certified review
Anonymous Business - 04/05/2017

I was surprised, the cost of the room for one night I expected much better accommodation and then paying £14 for a continental breakfast !!!

AccorHotels certified review
Anonymous Business - 28/04/2017

The stay was just good as expected. It was a business trip. I did not use the pool nor the fitness room. I enjoy the fast checking. The bar was slow and ignored my presence for some times while it was not busy.

AccorHotels certified review
Anonymous Business - 27/04/2017

fine as usual

AccorHotels certified review
Anonymous Business - 24/04/2017

Reception was efficient and friendly and rooms were clean. The service in the bar however was abysmal and the breakfast really was not value for money. The guys behind the bar need to learn to serve people in the order they queued not friends and girls first, waited for twenty minutes and longer whilst others walked to bar and got served immediately. I arrived for breakfast at 7.30am both mornings to find nothing but bread and yogurts available.

AccorHotels certified review
Anonymous Business - 23/04/2017

The hotel us clean and comfortable, and the staff very friendly

AccorHotels certified review
Anonymous Business - 19/04/2017

Extremely good and friendly.

AccorHotels certified review
Anonymous Business - 28/03/2017

Girls were nice at the reception. The guy was new I guess, he said the wrong floor and didn't accept that I pay upon arrival. His female co worker didn't understand why either. Breakfast was really good and lots of choice congratulations. Your fitness room is good too bad I couldn't try it because I didn't see the information online while reserving. Parking area is nice. I would recommend

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