Novotel Paris East Hotel 4 stars

TripAdvisor rating 3.0/5 2,155 reviews
Novotel Paris East
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+ 24 Services
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Room 1

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Hotel extras

  • 15 minutes from the center of Paris by metro

  • 26,910 sq. ft. (2,500 m²) of meeting space with a 600-seat conference hall

  • Fast access to Roissy and Orly airports

  • Fitness room and hammam

  • Restaurant serving world cuisine open from midday to 10:30pm

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Hammam
Business services
  • 33 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Paris East

1 Avenue de la Republique
93177
bagnolet
france

Tel: +33149936300

Fax: (+33)1/43608395

Contact email

Check-in from 14h00

Check out up to 12h00

  • BAGNOLET :   76 GALLIENI

  • BAGNOLET-GALLIENI-GAGNY-POINTE D :   221 GALLIENI

  • CHATEAUX DE VINCENNES-PANTIN-RAY :   318 GALLIENI

  • GALLIENI - VAL DE FONTENAY :   122 GALLIENI

  • GAMBETTA-ROSNY-BUIS-PERRIER :   102 BAGNOLET

  • LOUVRE-RIVOLI-BAGNOLET-LOUIS MIC :   76 GENERAL DE GAULE

  • PARIS :   351 GALLIENI

  • PC :   PC2 BAGNOLET

  • LINE N° 3 :   LINE N° 3 GALLIENI

  • PORTE DE VINCENNES-PORTE DE LA C :   T3B PORTE DE BAGNOLET

  • By plane

    AIRPORT PARIS CHARLES DE GAULLE At 24km / 14.91 miles

  • By plane

    PARIS ORLY At 18km / 11.18 miles

  • By car

    HIGHWAY A1/E15/E19 At 15km / 9.32 miles

  • By car

    HIGHWAY A3/E15 At 1km / 0.62 miles

  • By train

    GARE DE L'EST At 5km / 3.11 miles

  • By train

    GARE DE LYON At 5km / 3.11 miles

  • By train

    GARE DU NORD At 6km / 3.73 miles

  • By train

    GARE MONTPARNASSE At 9km / 5.59 miles

GPS :48.863202, 2.414708

Our accommodations

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Our 269 sq. ft (25 m²) rooms and are designed for your comfort, with quality bedding, air conditioning, flat-screen TV, safe, room service and bathroom with bathtub or shower. Rooms can accommodate up to 4 people and are ideal for families.

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed, 1 single sofa bed and view of Paris

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 56
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Our chef at the Novotel Café invites you to discover his traditional cuisine with a modern touch. Enjoy your meals and breakfast in contemporary and bright surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'INSTANT NOMADE

Photo non contractuelle / Strictly non binding

L'Instant Nomade offers tasty and balanced food in a unique, friendly and cosmopolitan atmosphere 24 hours a day. For something sweet or savory, or a cold drink, it offers the convenience of self-service at any time of day or night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR COSY

Photo non contractuelle / Strictly non binding

Ideal for a break, relaxing after a meal, an evening out, with friends or for professional meetings. Discover the relaxed ambiance of the bar lounge and enjoy our aperitifs and cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 33

  • Maximum size: 650

  • Maximum capacity: 680 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Novotel Paris East

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

4,648 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

2,155 reviews

Very disappointed

Customer review rating 3.8/5

Ghanisha S. Business - 07/08/2019 AccorHotels review

My new boots were stolen and the management did not take any actions.

Not to a 4 stars standards at all

Customer review rating 3.8/5

Fatima A. Families - 06/08/2019 AccorHotels review

Very old rooms no maintenance at all it smelled terrible and not clean nicely my room had some wired black powder in the shower and the trap was not flowing the water away i had to change the room.. second room was the same .. the toilet wc was dirty yellowish stained and is separated from the bathroom near the main door.. imagine that you have to touch three doors knob to reach the sink to wash your hands “poor hygiene “ A/C is not working very well its hot .. my room was missing the kettle for coffee.. the cable channels doesn’t work well..bad pillows.. very rude staff not helpful they treat you like you are a servant not a guest .. even near the main gate drop in and off way is closed so if you request a taxi you need to stop in the drive way and put your bags?! I didn’t like the stone like walls in the rooms it feels like a dungeon.. I cannot explain enough how terrible it was .. even though we paid all amounts of during check in more tax money than was mentioned in Booking.com the receptionist requested more amount to be paid during check out as more tax also

Substandard, bad customer service.

Customer review rating 3.8/5

Barbara B. Families - 16/07/2019 AccorHotels review

The night crew, at the front desk, was rude during the check-in and the check-out. The tall black guy was rude and condescending. Additionally, the day before my stay another guest walked into my room with her own key.. she had been assigned my room. The room itself was subpar. The room didn’t have enough electrical outlets, and it lacked an alarm clock and any information regarding the hotel or local area. In the bathroom, the towels were old and dirty. Overall, the hotel seemed more like a motel definitely not deserving of the 4-star rating the hotel claims it has. It was a very expensive motel!

Physician

Customer review rating 3.8/5

Just T. Couples - 09/07/2019 AccorHotels review

Inchecking problems. Had to charge room after the first night. Chaos, no control in the bar. Aircondition in the room did not work. No soap in the bathroom. No flexibility in the recption.

It was excellent

Customer review rating 3.8/5

Anonymous Friends - 05/07/2019 AccorHotels review

wonderful stay with wonderful facilities. bedrooms were great and very comfortable, beds were of great quality and we slept well. breakfast was good with a wonderful variety of food; all of which tasted amazing. restaurant on the night was great and the food was of high quality with great taste. experience with staff was great; those on the reception were very friendly and we're a great help. staff overall were great and made our stay worthwhile!

Dear Katie W., We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aissata Guest Relation

Very nice hotel and reception staff however the coffee shop staff is ill mannered!!!

Customer review rating 3.8/5

Tejal Families - 01/07/2019 AccorHotels review

I absolutely loved the hotel and the staff over all except the coffee shop staff. Firstly it noticed ur hotel receives lot of Asian guests but there is no food choice for them. For kids who are vegetarian. U asked for a simple toast with butter which they refused to give since it was not a part of their menu. I had to order a whole dish just so that my kids cld eat the French fried coz they refused to serve it separately. They r rude and not a Novotel standards!!!!

Dear Tejal S., We very much appreciate your comments regarding your stay at the Novotel Paris Est. I have noted your constructive remark regarding the breakfast. Rest assured that I have immediately cascaded your comments to our F&B Manager to take the appropriate action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aissata Guest Relation

Business Meeting Novotel Paris Est

TripAdvisor rating 3.0/5

Camper17099152143 Business - 22/06/2019 TripAdvisor review

The hotel tries very hard, but it is a little bit old mess. beds, food, bar is good though. Airco functions only moderate. Meetings rooms are old, not fresh, and the one that we used had no airco. temperature rose above 28degrees

Customer review rating 3.8/5

Anonymous Business - 18/06/2019 AccorHotels review

Excellente

mr. mayur B.

Customer review rating 3.8/5

Mr. M. B. Families - 17/06/2019 AccorHotels review

excellant service and stay

A VIP Experience at Standard Rates

Customer review rating 3.8/5

Marion A. Couples - 12/06/2019 AccorHotels review

Having travelled for more than 13 hours and arriving in the morning at 09:40. A room was made available for us courtesy Catherine Cimilino, who I can only describe as a God sent. An angel from heaven. Our checking in with Nathan was flawless. He is so pleasant and affable. My only downside was the late time of our room being cleaned. Just imagine going out all day, arriving back in the afternoon at about 15:30, knackered and had to sit on the sofa for the room to be cleaned etc. Even though the domestic staff who was on the corridor at the time, saw when we were leaving.

Thank you

Customer review rating 3.8/5

Sencer Friends - 11/06/2019 AccorHotels review

Except the small toilet with no sink and the water flow from the shower head, it was a good experience. The housekeeper was so nice to us! A beautiful lovely hotel nearby the subway. Thank you.

booked a suite but was not avalibal

Customer review rating 3.8/5

Jangeer H. Business - 10/06/2019 AccorHotels review

no good explasin why I did not get the suite

Reasonable hotel

Customer review rating 3.8/5

Anonymous Friends - 06/06/2019 AccorHotels review

Everything was satisfactory. Nice room, polite staff, nice restaurant. No complaints about the hotel itself. The only problem is that it's located quite far from the center of Paris, but that's offset by the cost and the fact that there is a metro stop nearby.

Dear Remington C., Thank you for taking time to give us a feedback after your stay with us; Thanks to your comment, we will do our best to improve our knowledge to receive during your next stay at Novotel Paris Est Sincerely, Anne TARDY Director of Room Division

Novotel Paris East

Customer review rating 3.8/5

Angelo G. Business - 03/06/2019 AccorHotels review

room clean and good food

Signor G., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Paris Est. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signor le porgiamo cordiali saluti. Anne TARDY Direttore Hosting

you get what you pay for

Customer review rating 3.8/5

German F. Families - 03/06/2019 AccorHotels review

It is not such a nice hotel like other Novotels around the world -you get what you pay for without any charme or service attitude

Dear Alexander R., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne TARDY Room Division Manager

Very nice hotel and service

Customer review rating 3.8/5

Andrew Couples - 24/05/2019 AccorHotels review

We have enjoy staying at the hotel, breakfasts was very good and with excellent service. Recommending the hotel.

Dear Andrew P., We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful

Customer review rating 3.8/5

Craig Families - 18/05/2019 AccorHotels review

Great stay. Although cleaner opened door during morning service while dressing without a knock before. Other than that we really enjoyed

Dear Craig J., We very much appreciate your comments regarding your stay at the Novotel Paris Est. We are really sorry about what happened about the housekeeping, this will not happened again. However, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

I experienced good customer service

Customer review rating 3.8/5

Hopeson Business - 06/05/2019 AccorHotels review

I was in room 1665. The room was clean. The toilet looked clean but was full of urine odour. Only a bar soap was provided for the shower room. No liquid soap, shampoo, shower gel, conditioner was provided.

I won't be back

Customer review rating 3.8/5

Wietsche Business - 30/04/2019 AccorHotels review

Unhelpful Staff, showed them pictures of the dirty room, still they didn't clean it. The man at the baggage storage was very rude. The hotel had a peculiar smell the windows can't open and the AC doesn't work. Breakfast has very few options in terms of fresh fruit.

Payment

Customer review rating 3.8/5

Anonymous Business - 30/04/2019 AccorHotels review

I have stayed your hotel a night from 24 to 25 April 2019. Your front desk took double payment from my credit card and inquired you to check via phone and e-mail. However they are still not responding me.

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