Hotel - Novotel Paris East
Novotel Hotel Novotel Hotel

Novotel Paris East Hotel

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3.0/5 1,821 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Manual temperature control
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 38 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements.Our 269 sq. ft (25 m²) rooms and are designed for your comfort, with quality bedding, air conditioning, flat-screen TV, safe, room service and bathroom with bathtub or shower. Rooms can accommodate up to 4 people and are ideal for families.

  • 609 rooms
  • 489 non-smoking rooms
  • 14 rooms for people with reduced mobility
  • 78 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Computer
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 3,280 reviews

Our guest reviews for Novotel Paris East

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 1,821 reviews
AccorHotels certified review
Tim M. Business - 10/12/2017
« Average hotel, too hot. »

Hotel rooms are too hot and your aircon doesn't work. I see multiple reviews saying this but you obviously aren't interested in fixing it. Poor customer focus. Food average, rooms average.

AccorHotels certified review
Hugo H. Families - 30/11/2017
« Very good »

It was so good to stay in, everything was very good , the only thing I can say I wasn’t expecting is the parking fee , wich I find expensive.

AccorHotels certified review
Anonymous Business - 30/11/2017
« Ticked all the boxes »

Met all my expectations that i would expect from a stay at a Novotel.

AccorHotels certified review
Chen J. Business - 21/11/2017

I forgot my apple mouse and shampoo in the room 1165. I tried call many times no answer. I sent email, replied is pass the info. to housekeep manager, that's all. I went to Hotel Novotel again, waiting there over 40minutes to get answer, " checking, checking, but still no result" I left my message, and tel no as I will stay in Paris for more days. But till now no any answer. Means, service in Accor hotel, checking but always result. It's also unbelievable, any small thing you forget, no result. In China, always will people from hotel call you for any of your lost things. Big pity, CHENJING

AccorHotels certified review
Atul T. Business - 17/11/2017

Had a wonderful stay excellent staff.

AccorHotels certified review
Jittima A. Business - 16/11/2017

I was not so happy with the hotel surrounding. Since it's quite dangerous and far from Paris downtown. Also I have told the hotel cashier to collect my points in my Le Club Accor Card after 5 nights stay. But the point in my card still be the same (no points earned)

AccorHotels certified review
Mayank Families - 15/11/2017
« Mr »

The Worst Novotel we have visited so far . Staff was least interest and very unfriendly except Kevin(( Asian guy) at Reception. Breakfast service and staff were worst . Never refill even after being told and started packing up an hour before breakfast time finish .

AccorHotels certified review
João N. Business - 13/11/2017
« Competent staff »

Due to personal and professional reasons, I needed to change hotel. The manager and his staff were relentless in looking for a solution that would satisfy me. I really appreciated all their effort and sympathy.

AccorHotels certified review
Mazli M. Business - 13/11/2017
« Ok »

Good service, clean and a OK.

TripAdvisor review
Business - 11/11/2017
« Not a 4-star-rating... »

Unfortunately, the room wasn't equipped in 4-stars-standard in my opinion (room was missing a flat iron and ironing board). Cleanliness of the room was ok, filter of AC directly over the room's entrance door was very dusty, which lead to my suit being sprinkled with little dust pellets on one day. Room service forgot to take the changed bag of the litter bin out of the room twice (that may happen, but the second time the bag was left on my washbasin and some of my personal equipment was fallen down). Also tea hasn't been refilled daily or in other words: refill was confusing: on one day the cups weren't replaced, on the next day no new teabags were provided. I guess room service staff wasn't too concentrated when doing my room. AC didn't work well. It was either too cold or too warm. Anyway, there was a permanent cold draught. Breakfast was ok, but I've seen better. Breakfast room was very busy.

AccorHotels certified review
Anonymous Business - 08/11/2017

Smoke in hallways. Bath sink would not drain properly

AccorHotels certified review
Maria D. R. Families - 23/10/2017
« Loved It!! »

Rooms were nice and cleaned.

AccorHotels certified review
Gönül K. Families - 16/10/2017
« Novotel Paris EST was realy good choice. »

All personnel is heplfull, especially receptionist Ms.Sonia. Few steps away from the metro station. Good internet connection, Clean and comfortable room, tasty breakfast, reasonable price, What can I want more.

AccorHotels certified review
Lupe Friends - 16/10/2017
« Good hotel »

Good hotel, room was not cleaned, I had to report it. Beds uncomfortable and with bed bugs. Bathroom not clean and head shower broken in Room 492. Not a 4 Star Hotel.

AccorHotels certified review
S G. Friends - 15/10/2017
« Very poor food and service »

The room was clean and comfortable. There is no place to eat nearby, so a guest is forced to eat in the cafe, which is awful. Food inedible, wait staff incompetent.

AccorHotels certified review
G. Couples - 15/10/2017
« Similar to other Business Hotels »

Were stayed in the Hotel due to the Land Con.

AccorHotels certified review
Rob Families - 11/10/2017
« no airconditioning could not sleep »

could not get into restaurant

AccorHotels certified review
Anonymous Solo - 26/09/2017

I have a few complaints with my room I stayed in. The shower pressure in the room was terrible. Along with the bathroom and bed being very old. There is no minibar filled up in the room like the photos depict. When I asked for the mini bar to be filled up I was told by reception they only fill up water. I made my concerns known to reception and at the end and they still did nothing about it? Also some staff at front reception dont speak english which was very difficult for me being an english speaker and I had complained on the phone about how rude the taxi driver was and she hung up on me when I asked to speak to the Manager The conseuege managed to help me later when I came downstairs but a call back would of been appreciated. The bar and restaurant staff were really great and efficent in their service, a highlight from the trip.

AccorHotels certified review
Nihal Business - 25/09/2017
« Faulty electrical socket ruined hair straightener and overall poor customer experience »

1. Faulty electrical socket ruined hair straightener - waiting to hear back from hotel insurance I was late to work due to the technician coming in the morning to inspect socket - a full report has been submitted to hotel with what happened. 2. Room card was deactivated daily, meaning i had to go back to reception to get it reactivated in order for me to get back into my room, the wait at reception would take up 20-30min each time. This time waiting at reception to get my room card reactivated was inconvenient. 3. Reception staff (not all) mainly the females were quite rude and not very helpful 4. No one answered for room service or the restaurant, meaning i had to go down stairs to the restaurant 2 nights in a row to order food to my room, again i had to wait in a line to be served, the whole idea of room service is that you don't have to leave your room, the time waiting in line to order the food was inconvenient. 5. No one would answer at reception everytime i called Overall i am highly dissatisfied with my stay and experience at Novotel Paris Est. I travel quite frequently to Pais for work and will not be staying at this hotel again. I am also awaiting to hear back from the hotel regarding my ruined hair straightener which is a very expensive electrical item that i expect o to be fluly reimbursed for.

AccorHotels certified review
Anonymous Families - 23/09/2017
« satisfied »

Almost everything was ok but I had on Monday of my stay a short 1-day business trip when I needed a taxi bringing me to the airport. Timing was crucial but reception could not provide me good service. To be honest they failed which costed me extra to avoid missing my flight.

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