Hotel - Novotel Paris East
Novotel Hotel Novotel Hotel

Novotel Paris East Hotel

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3.0/5 1,781 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 84.55 EUR Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 38 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements.Our 269 sq. ft (25 m²) rooms and are designed for your comfort, with quality bedding, air conditioning, flat-screen TV, safe, room service and bathroom with bathtub or shower. Rooms can accommodate up to 4 people and are ideal for families.

  • 609 rooms
  • 489 non-smoking rooms
  • 14 rooms for people with reduced mobility
  • 78 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Computer
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 3,080 reviews

Our guest reviews for Novotel Paris East

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 1,781 reviews
AccorHotels certified review
Rob Families - 11/10/2017
« no airconditioning could not sleep »

could not get into restaurant

AccorHotels certified review
Anonymous Solo - 26/09/2017

I have a few complaints with my room I stayed in. The shower pressure in the room was terrible. Along with the bathroom and bed being very old. There is no minibar filled up in the room like the photos depict. When I asked for the mini bar to be filled up I was told by reception they only fill up water. I made my concerns known to reception and at the end and they still did nothing about it? Also some staff at front reception dont speak english which was very difficult for me being an english speaker and I had complained on the phone about how rude the taxi driver was and she hung up on me when I asked to speak to the Manager The conseuege managed to help me later when I came downstairs but a call back would of been appreciated. The bar and restaurant staff were really great and efficent in their service, a highlight from the trip.

AccorHotels certified review
Nihal Business - 25/09/2017
« Faulty electrical socket ruined hair straightener and overall poor customer experience »

1. Faulty electrical socket ruined hair straightener - waiting to hear back from hotel insurance I was late to work due to the technician coming in the morning to inspect socket - a full report has been submitted to hotel with what happened. 2. Room card was deactivated daily, meaning i had to go back to reception to get it reactivated in order for me to get back into my room, the wait at reception would take up 20-30min each time. This time waiting at reception to get my room card reactivated was inconvenient. 3. Reception staff (not all) mainly the females were quite rude and not very helpful 4. No one answered for room service or the restaurant, meaning i had to go down stairs to the restaurant 2 nights in a row to order food to my room, again i had to wait in a line to be served, the whole idea of room service is that you don't have to leave your room, the time waiting in line to order the food was inconvenient. 5. No one would answer at reception everytime i called Overall i am highly dissatisfied with my stay and experience at Novotel Paris Est. I travel quite frequently to Pais for work and will not be staying at this hotel again. I am also awaiting to hear back from the hotel regarding my ruined hair straightener which is a very expensive electrical item that i expect o to be fluly reimbursed for.

AccorHotels certified review
Anonymous Families - 23/09/2017
« satisfied »

Almost everything was ok but I had on Monday of my stay a short 1-day business trip when I needed a taxi bringing me to the airport. Timing was crucial but reception could not provide me good service. To be honest they failed which costed me extra to avoid missing my flight.

AccorHotels certified review
Anonymous Business - 22/09/2017

Very slow check in process. Rooms are under any expectations. Now minibar availabel or any access to buy a water during the day.

AccorHotels certified review
Gilles D. R. Business - 22/09/2017
« Desastrous »

The room was dirty. The bed was old. The bathroom had a lot of moisture. I'm traveling since 15 years in Accor hotels and I never have such bad experience. Certainly at a pricing of nearly 200€. We arrived at 9.15 at the breakfast and half was already gone and we were pressed to hurry up to serve ourselves. Really a bad experience. I never will go back to this hotel. Best regards, Gilles de R.

AccorHotels certified review
A. Families - 19/09/2017
« Reasonable »

We as a group of 9 had 3 bedrooms booked, one was on 2nd floor and the other 2 on 11th floor. Second floor stunk of alcohol and 11th floor stunk off weed in corridors the carpet was so dirty and burnt in few areas it needs a major improvement. Also the domestics didnt speak english which didnt help. Although we got a complimentary bottle of water everyday. Could do with iron in the room. Even though the reception looks soo modern and upto date but the rooms are not. The windows are very small so obly little daylight into the room.

TripAdvisor review
azzij Business - 18/09/2017
« my stay at Novotel Paris Est »

Nice hotel with friendly staff . Calm area for relaxing after a long working day . Breakfast was less than our expectations for a 4 star Hotel . location is good for being on the highway to the airport .

AccorHotels certified review
Natalie Solo - 11/09/2017
« Very pleased »

Friendly and helpful reception, restaurant and bar staff. Great reception area.

AccorHotels certified review
Oula T. Families - 08/09/2017
« Fabulous stay. »

I have been using this hotel for more then 20 years! I it is my home everytime I visit Paris. I always request a high rise room on Paris side to have an aerial view of the city from my window. Novotel Paris Est, formerly Novotel Porte de Bagnolet is a great place to be In Paris.

AccorHotels certified review
Anonymous Friends - 07/09/2017
« Ab Fab »

Hotel meet usual high standards. ...restaurant reasonable price and good selection on the menu . Close to the Metro for easy transport.

AccorHotels certified review
Meena Friends - 05/09/2017
« Poor quality of room - broken fridge and AC. Unhelpful staff »

We had many issues from day 1 - the fridge was broken and had a constant bright flashing light. I complained to reception but they did not fix it. This meant at night time, we were unable to sleep. I had to pull the entire fridge out and carry it - whilst my husband put his arms in and turned off the main socket - absolute pain! The AC in our room was not working and it was extremely hot - the staff at reception advised us that last week they had complaints that it was too cold so they put the central heating on and only one can be used. This made no sense what so ever. On numerous occasions, the lift would take forever to arrive and not respond to the buttons - myself and my friends got stuck in the lift a few times. Very disstressing and yes we complained to main helpdesk.

AccorHotels certified review
Hussain A. K. Families - 04/09/2017
« Uncomfortable stay »

Very small room, high charges, small toilet with broken commode seat in toilet.

AccorHotels certified review
Sherile B. Families - 31/08/2017

Had a great time the kids love the place they wanted to stay in the hotel instead of going out it's a friendly place

AccorHotels certified review
Alex P. Families - 30/08/2017
« Good »

Good, cleaning is not good enough Very good service of the hotel and kindness, and thinking in the importance of the kids

AccorHotels certified review
S Z. Families - 30/08/2017
« The worst hotel i have ever stayed in my life »

Smelly washrooms, rude staff, dirty rooms, smelly carpets... the sky is the limit. this is the worst hotel i have ever stayed in my whole life. The toilets are so dirty and smelly that I had to take my kids to down stairs in the lobby so they can use toilets.

AccorHotels certified review
Hippo N. Families - 28/08/2017
« Novotel Paris Est Family Stay »

The hotel is generally well maintained, located by the metro and a bust station.

AccorHotels certified review
Math K. Couples - 26/08/2017

Was good

AccorHotels certified review
Leo C. Families - 25/08/2017
« Dated but amazing staff »

The hotel is a bit dated and the fact that the front driveway is blocked (not sure - may be for security reason?). However, the staff is amazing. Especially for a night shift front desk person named Da-Costa where one night my toddler needed milk and there are no stores open. He got milk himself from the kitchen, warmed it up and gave them to me. He won't even take the tip I was offering him.

AccorHotels certified review
Annette S. Families - 24/08/2017
« A childfriendly hotel with very good breakfast. »

Please clarify information on check in times at booking preventing to pay additional check-in fee. As well as the additional "city fee" that was not mentioned at booking also has to be mentioned prior to booking, especially after all taxes and fees were paid for according to booking confirmation for guest. Thank you in advance. Regarding our room #1584, the fridge is barely cold and can not hold perishable goods for children, as well as coffee milk provided for adults near tea broiler, was bad. We had technical issues with our key cards at room and elevator even after resetting them same issues occurred. Hope this help for possible improvements and thank you in advance. All in all we were satisfied and would like to book again, thank you.

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