Hotel - Novotel Paris East
Novotel Hotel Novotel Hotel

Novotel Paris East Hotel

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3.0/5 1,841 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 38 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements.Our 269 sq. ft (25 m²) rooms and are designed for your comfort, with quality bedding, air conditioning, flat-screen TV, safe, room service and bathroom with bathtub or shower. Rooms can accommodate up to 4 people and are ideal for families.

  • 609 rooms
  • 489 non-smoking rooms
  • 14 rooms for people with reduced mobility
  • 78 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Computer
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 3,456 reviews

Our guest reviews for Novotel Paris East

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 1,841 reviews
AccorHotels certified review
Faroug B. A. R. Families - 13/02/2018
« Good »

The room didn't met a 4 hotel, maximum 3 .. many things need to be fixed or changed, plus I was surprised to find there was no bath tub !!. I had stayed in Ibis budget hotel before for the half of the price and I don't see any difference between the rooms, but your services and staff are excellent, for that your hotel deserve the 4 . Thank you.

AccorHotels certified review
Anonymous Business - 12/02/2018
« Room Issues »

1. Room smelled strong like someone smoked inside. This was fixed immediately. But, also the next day after room maid cleaned room. Maybe personal hygiene of room maid necessary? 2. Bed table broken 3. Bed light did not work

AccorHotels certified review
Vimal M. Business - 11/02/2018
« Poor service by front office and the restaurant staff »

1. The staff took too much time for check in. 2. The resturant for dinner - the main course was served before the appetizer. 3. The fish served for main course was cold (came out of a freezer, micro-waved, and unevenly warmed). 4. Breakfast was patch, served in the back room, even though I was not part of any group. Overall, it seems the staff do not take pride in their work, customer friendliness is absent and people seem to be looking at customers as dumb sheep.

AccorHotels certified review
V. Families - 11/02/2018
« CLASSE PRATIQUE ET AGREABLE »

PARTICIPATION A LA SUPER CONVENTION MY TEENAGE YEARS JOURNEE INOUBLIABLE POUR MA FILLE

AccorHotels certified review
Marwan D. Business - 07/02/2018
« A really comfortable and relaxing hotel near the centre of Paris »

Very enjoyable and relaxing, was really pleased with the assistance provided

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marwan D., We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aïssata Guest Relation

TripAdvisor review
Family - 01/02/2018
« Weekend in Paris attending wedding »

Overall excellent stay at a very nice and large Novotel ,Rooms were spacious and had all mod cons. Only issue was the check in which took ages, too many guests not enough staff, I stood for 25 minutes ,must be a quicker method than this. Otherwise excellent .The breakout area is particularly comfy with large couches and low lighting. I liked the ironing rooms on each floor .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aïssata Guest Relation

AccorHotels certified review
Irena Business - 31/01/2018
« Poor facilities of room »

Overpriced For the price you pay i had executive5room but mini bar which is complementary was poorly filled.. every day few drinks were missing.. sugar also not refilled. Housekeeping did not knock just entered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear irena P., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aïssata Guest Relation

AccorHotels certified review
Doesn't M. Business - 22/01/2018

It was alright. There is room for improvement especially in breakfast service. There is enough stuff but not well organized. To clean a table, to fill plates (yogurt, fruits etc) takes very long time. Also very cold pancakes (very tasty by the way) create the impression they were frozen and not prepared fresh. I didn't also like noisy room. I know it was upgraded by the traffic outside was annoying. Price/service ratio is very good for Paris (where basic Ibis can be over 100Euro easily). Good location, nice fitness room with sauna.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Waldemar S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel soon. Sincerely, Aïssata Guest Relation

AccorHotels certified review
Umesh Business - 22/01/2018
« UMESH D »

Very poor or no vegetarian selection at the breakfast buffet. Very poor check in & check out experience. Staff is cold & rude. Improvements are evident.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Umesh D., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aïssata Guest Relation

AccorHotels certified review
Kumar R. Families - 08/01/2018
« GOOD »

NICE AND ENJONING

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kumar R., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aïssata Guest Relation

AccorHotels certified review
Jinhwan K. Families - 01/01/2018
« Gut »

Everything is gut.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sehee Park, We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aïssata Guest Relation

AccorHotels certified review
Kl M. Families - 24/12/2017
« Old, tired hotel rooms in dodgy area »

The hotel was firstly hard to enter via the car park. On entering reception the area looked clean, fresh and welcoming. However this was not the case for the bedrooms. Our room was sold as a family room with one double bed and two single beds. However, once we were in the very small room, the two singles beds was actually a sofa bed ‘broken’ in two. The decor of the room was tired with paint chipping off and could do with a ‘tidy up’. The breakfast was ok with lovely staff who were helpful. The area is slightly dodgy with the metro station around the back of the hotel.

AccorHotels certified review
Berenger Business - 13/12/2017
« Worst service I've ever experienced »

I've been staying at A LOT of hotels, and this is honestly one of the worst customer service experience I have ever witnessed. Your staff is utterly disrespectful, poorly trained and not willing to help, not to mention lazy. That applies for the front desk staff, restaurant staff and bar staff. Incredibly disappointing

AccorHotels certified review
Tim M. Business - 10/12/2017
« Average hotel, too hot. »

Hotel rooms are too hot and your aircon doesn't work. I see multiple reviews saying this but you obviously aren't interested in fixing it. Poor customer focus. Food average, rooms average.

AccorHotels certified review
Hugo H. Families - 30/11/2017
« Very good »

It was so good to stay in, everything was very good , the only thing I can say I wasn’t expecting is the parking fee , wich I find expensive.

AccorHotels certified review
Anonymous Business - 30/11/2017
« Ticked all the boxes »

Met all my expectations that i would expect from a stay at a Novotel.

AccorHotels certified review
Chen J. Business - 21/11/2017

I forgot my apple mouse and shampoo in the room 1165. I tried call many times no answer. I sent email, replied is pass the info. to housekeep manager, that's all. I went to Hotel Novotel again, waiting there over 40minutes to get answer, " checking, checking, but still no result" I left my message, and tel no as I will stay in Paris for more days. But till now no any answer. Means, service in Accor hotel, checking but always result. It's also unbelievable, any small thing you forget, no result. In China, always will people from hotel call you for any of your lost things. Big pity, CHENJING

AccorHotels certified review
Atul T. Business - 17/11/2017

Had a wonderful stay excellent staff.

AccorHotels certified review
Jittima A. Business - 16/11/2017

I was not so happy with the hotel surrounding. Since it's quite dangerous and far from Paris downtown. Also I have told the hotel cashier to collect my points in my Le Club Accor Card after 5 nights stay. But the point in my card still be the same (no points earned)

AccorHotels certified review
Mayank Families - 15/11/2017
« Mr »

The Worst Novotel we have visited so far . Staff was least interest and very unfriendly except Kevin(( Asian guy) at Reception. Breakfast service and staff were worst . Never refill even after being told and started packing up an hour before breakfast time finish .

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