Novotel Paris East Hotel 4 stars

TripAdvisor rating 3.0/5 2,099 reviews
Novotel Paris East
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Room 1

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Hotel extras

  • 15 minutes from the center of Paris by metro

  • 26,910 sq. ft. (2,500 m²) of meeting space with a 600-seat conference hall

  • Fast access to Roissy and Orly airports

  • Fitness room and hammam

  • Restaurant serving world cuisine open from midday to 10:30pm

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Hammam
Business services
  • 33 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Paris East

1 Avenue de la Republique
93177
bagnolet
france

Tel: +33149936300

Fax: (+33)1/43608395

Contact email

Check-in from 14h00

Check out up to 12h00

  • BAGNOLET :   76 GALLIENI

  • BAGNOLET-GALLIENI-GAGNY-POINTE D :   221 GALLIENI

  • CHATEAUX DE VINCENNES-PANTIN-RAY :   318 GALLIENI

  • GALLIENI - VAL DE FONTENAY :   122 GALLIENI

  • GAMBETTA-ROSNY-BUIS-PERRIER :   102 BAGNOLET

  • LOUVRE-RIVOLI-BAGNOLET-LOUIS MIC :   76 GENERAL DE GAULE

  • PARIS :   351 GALLIENI

  • PC :   PC2 BAGNOLET

  • LINE N° 3 :   LINE N° 3 GALLIENI

  • PORTE DE VINCENNES-PORTE DE LA C :   T3B PORTE DE BAGNOLET

  • By plane

    AIRPORT PARIS CHARLES DE GAULLE At 24km / 14.91 miles

  • By plane

    PARIS ORLY At 18km / 11.18 miles

  • By car

    HIGHWAY A1/E15/E19 At 15km / 9.32 miles

  • By car

    HIGHWAY A3/E15 At 1km / 0.62 miles

  • By train

    GARE DE L'EST At 5km / 3.11 miles

  • By train

    GARE DE LYON At 5km / 3.11 miles

  • By train

    GARE DU NORD At 6km / 3.73 miles

  • By train

    GARE MONTPARNASSE At 9km / 5.59 miles

GPS :48.863202, 2.414708

Our accommodations

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Our 269 sq. ft (25 m²) rooms and are designed for your comfort, with quality bedding, air conditioning, flat-screen TV, safe, room service and bathroom with bathtub or shower. Rooms can accommodate up to 4 people and are ideal for families.

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: x3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - twin beds

  • Max. number of persons: x2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed, 1 single sofa bed and view of Paris

  • Max. number of persons: x3
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite - 1 double bed and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 56
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Our chef at the Novotel Café invites you to discover his traditional cuisine with a modern touch. Enjoy your meals and breakfast in contemporary and bright surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'INSTANT NOMADE

Photo non contractuelle / Strictly non binding

L'Instant Nomade offers tasty and balanced food in a unique, friendly and cosmopolitan atmosphere 24 hours a day. For something sweet or savory, or a cold drink, it offers the convenience of self-service at any time of day or night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR COSY

Photo non contractuelle / Strictly non binding

Ideal for a break, relaxing after a meal, an evening out, with friends or for professional meetings. Discover the relaxed ambiance of the bar lounge and enjoy our aperitifs and cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 33

  • Maximum size: 650 m²

  • Maximum capacity: 680 people

  • Maximum banquet capacity: 500 people

Find out more
Novotel Paris East Meeting Room

Our guest reviews for
Novotel Paris East

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

4,500 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

2,099 reviews

Wonderful

Customer review rating 3.8/5

Craig Families - 18/05/2019 AccorHotels certified review

Great stay. Although cleaner opened door during morning service while dressing without a knock before. Other than that we really enjoyed

I experienced good customer service

Customer review rating 3.8/5

Hopeson Business - 06/05/2019 AccorHotels certified review

I was in room 1665. The room was clean. The toilet looked clean but was full of urine odour. Only a bar soap was provided for the shower room. No liquid soap, shampoo, shower gel, conditioner was provided.

I won't be back

Customer review rating 3.8/5

Wietsche Business - 30/04/2019 AccorHotels certified review

Unhelpful Staff, showed them pictures of the dirty room, still they didn't clean it. The man at the baggage storage was very rude. The hotel had a peculiar smell the windows can't open and the AC doesn't work. Breakfast has very few options in terms of fresh fruit.

Payment

Customer review rating 3.8/5

Anonymous Business - 30/04/2019 AccorHotels certified review

I have stayed your hotel a night from 24 to 25 April 2019. Your front desk took double payment from my credit card and inquired you to check via phone and e-mail. However they are still not responding me.

Below expectations

TripAdvisor rating 3.0/5

DavidA1327 Family - 27/04/2019 TripAdvisor review

Air conditioning was not working during this stay or the preceding three weeks. Power points were not working in half of the room. No access to English language television channels. No ability to print from the Business centre computers

Below expectations

Customer review rating 3.8/5

David A. Families - 26/04/2019 AccorHotels certified review

The room was very hot, was told that the air conditioning had not been working for several weeks, was relocated to another room which was a bit cooler, but still warm. Power outlets in the new room did not work. The only remedy provided was to run an extension cord from another room.

this year, huge improvement compared to many issues encountered 2017/2018

Customer review rating 3.8/5

B. Business - 26/04/2019 AccorHotels certified review

Friendly people (reception, breakfast) All settled slighy disappointment of bar management

Dear Eric B., We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback and to see all our work to improve our Quality is rewarded. I will share your comments with our team. Thank you again for sharing your experience, and I hope we will have the pleasure to welcome you again. Sincerely, Daniel MORISSET Chef de Réception

too long wait, 3 different rooms, no compensation

Customer review rating 3.8/5

Anonymous Business - 24/04/2019 AccorHotels certified review

1/it took me 3 rooms before you guys managed to get me settled: first room was not cleaned yet (at 8pm in the evening) second room was old fashioned, and not up-to-date, and definitely not aligned with the type of room I had booked. I waited for 90 minutes, so that you could clean the first room. Ultimately, after 90 minutes, that room was given to somebody else...?! I had to escalate to management on call, to get then yet a third room... which was by 10pm. 2/I asked for at least a partial refund. Just got some points...

Room for improvement

Customer review rating 3.8/5

Ted Families - 21/04/2019 AccorHotels certified review

Stay was 7 days. Reception okay. Room was clean and big enough to accommodate 3 persons. Bathroom also positively good. Air conditioning was not functioning as expected. Had to move to another room due to ongoing maintenance. No information given beforehand. Alternative room had also a weak air conditioning system. Location is okay and close to the metro. Walked on foot to the city centre several times and this was good for sightseeing. Can recommend but I know other novotels with a higher level of comfort.

Great stay

Customer review rating 3.8/5

Anonymous Families - 21/04/2019 AccorHotels certified review

Extremely helpful staff at check in, great room with all the facilities you need and a great night sleep

Professional and friendly staff.

Customer review rating 3.8/5

Anonymous Families - 20/04/2019 AccorHotels certified review

It was a pleasant experience that's why we always stay here whenever we're in Paris.

Standard room, poor breakfast ugly dinner

Customer review rating 3.8/5

Marco Business - 13/04/2019 AccorHotels certified review

I selected this hotel as close to the office in Bagnolet. Room: standard at Novotel. Fine. Breakfast: poor quality in respect of similar Novotel. I found dishes and cups not well cleaned or chipped. Yogurt was with expiration date of the day after. Many tables left unserved, with dirty cups for long time, reducing the availability. Dinner: awful, low quality products, poor preparation, no value for money. I ordered a classical Chicken Caesar salad. Dressing appeared watered (maybe lettuce was not well dried), chicken breast was boiled not grilled, poor Parmesan and lettuce.

Not good at all!!

Customer review rating 3.8/5

Md Families - 13/04/2019 AccorHotels certified review

Shower didn't work properly. Toilet and bath both were very old. The rooms were not looking modern.

Customer review rating 3.8/5

Vivian H. Families - 09/04/2019 AccorHotels certified review

Good. Water was out but issue got solved. Rooms too warm. Staff very nice and room very clean

worst experince

Customer review rating 3.8/5

S. M. Friends - 08/04/2019 AccorHotels certified review

Receptionists not talking English well..Air condition not working in all floors..No response after reporting at the reception many times..

Dear M. S., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team leader - Gaëlle

Very disappointing

Customer review rating 3.8/5

Stephen C. Business - 05/04/2019 AccorHotels certified review

Check in process took 15 minutes despite having checked in online No complimentary drink despite silver status Room was poor quality - broken chair in room. Loose fixtures on walls Restaurant quality poor - saw many customers complaining or sending food back

Dear Stephen C., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabrice Team Leader

Poor quality and satisfaction for 4* price

TripAdvisor rating 3.0/5

Zizalin Family - 03/04/2019 TripAdvisor review

Room quite old and wear off (especially a light carpet was really terrible looking). Breakfast very poor, just a few choices and pretty crowded. Check in process very slow. Requested room on the same floor because we had to book 2 rooms for 5 people, no room available to for whole family in, and whole check-in process took us about an hour until they were able to change the rooms to our needs as requested at the time of booking it. It's very strange to see totally different levels of services and accommodation in different Novotel hotels. It is not easy to recognize difference upfront.

Great hotel but not in actually in Paris

Customer review rating 3.8/5

Do… Families - 29/03/2019 AccorHotels certified review

Clean..great staff..beds really comfortable. About a 20 minute metro ride to Paris. Metro and supermarket 2 minutes walk from Hotel

Pretty good

Customer review rating 3.8/5

Echo Families - 28/03/2019 AccorHotels certified review

Friendly staff, clean, and comfortable. Somehow I don't feel that it's a four star hotel. Little bit disappointed for no family pool for kids. Bathroom supplies were not provided enough so we used our own's.

Disappointed

Customer review rating 3.8/5

V. P. Business - 28/03/2019 AccorHotels certified review

I stay at the hotel every two weeks. My stay is worse each time. The workers at the reception are not competent. Once again, it took more than 20 minutes for the check-in. They did not find my reservation. I have the gold status as I am member of the Accor club. They never find my card member. Let me remind you that I stay 2 days in this hotel every two weeks since more than two years !!! We are now looking for another place to make our meetings and book rooms. The hotel has decided to choose to work with big groups. For the others clients, there is no service anymore.

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