Novotel Paris East Hotel 4 stars

TripAdvisor rating 3.0/5 2,084 reviews
Novotel Paris East
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Hotel extras

  • 15 minutes from the center of Paris by metro

  • 26,910 sq. ft. (2,500 m²) of meeting space with a 600-seat conference hall

  • Fast access to Roissy and Orly airports

  • Fitness room and hammam

  • Restaurant serving world cuisine open from midday to 10:30pm

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Hammam
Business services
  • 33 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Paris East

1 Avenue de la Republique
93177
bagnolet
france

Tel: +33149936300

Fax: (+33)1/43608395

Contact email

Check-in from 14h00

Check out up to 12h00

  • BAGNOLET :   76 GALLIENI

  • BAGNOLET-GALLIENI-GAGNY-POINTE D :   221 GALLIENI

  • CHATEAUX DE VINCENNES-PANTIN-RAY :   318 GALLIENI

  • GALLIENI - VAL DE FONTENAY :   122 GALLIENI

  • GAMBETTA-ROSNY-BUIS-PERRIER :   102 BAGNOLET

  • LOUVRE-RIVOLI-BAGNOLET-LOUIS MIC :   76 GENERAL DE GAULE

  • PARIS :   351 GALLIENI

  • PC :   PC2 BAGNOLET

  • LINE N° 3 :   LINE N° 3 GALLIENI

  • PORTE DE VINCENNES-PORTE DE LA C :   T3B PORTE DE BAGNOLET

  • By plane

    AIRPORT PARIS CHARLES DE GAULLE At 24km / 14.91 miles

  • By plane

    PARIS ORLY At 18km / 11.18 miles

  • By car

    HIGHWAY A1/E15/E19 At 15km / 9.32 miles

  • By car

    HIGHWAY A3/E15 At 1km / 0.62 miles

  • By train

    GARE DE L'EST At 5km / 3.11 miles

  • By train

    GARE DE LYON At 5km / 3.11 miles

  • By train

    GARE DU NORD At 6km / 3.73 miles

  • By train

    GARE MONTPARNASSE At 9km / 5.59 miles

GPS :48.863202, 2.414708

Our accommodations

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Our 269 sq. ft (25 m²) rooms and are designed for your comfort, with quality bedding, air conditioning, flat-screen TV, safe, room service and bathroom with bathtub or shower. Rooms can accommodate up to 4 people and are ideal for families.

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: x3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - twin beds

  • Max. number of persons: x2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed, 1 single sofa bed and view of Paris

  • Max. number of persons: x3
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite - 1 double bed and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 56
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Our chef at the Novotel Café invites you to discover his traditional cuisine with a modern touch. Enjoy your meals and breakfast in contemporary and bright surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'INSTANT NOMADE

Photo non contractuelle / Strictly non binding

L'Instant Nomade offers tasty and balanced food in a unique, friendly and cosmopolitan atmosphere 24 hours a day. For something sweet or savory, or a cold drink, it offers the convenience of self-service at any time of day or night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR COSY

Photo non contractuelle / Strictly non binding

Ideal for a break, relaxing after a meal, an evening out, with friends or for professional meetings. Discover the relaxed ambiance of the bar lounge and enjoy our aperitifs and cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 33

  • Maximum size: 650 m²

  • Maximum capacity: 680 people

  • Maximum banquet capacity: 500 people

Find out more
Novotel Paris East Meeting Room

Our guest reviews for
Novotel Paris East

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

4,442 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

2,084 reviews

Standard room, poor breakfast ugly dinner

Customer review rating 3.8/5

Marco Business - 13/04/2019 AccorHotels certified review

I selected this hotel as close to the office in Bagnolet. Room: standard at Novotel. Fine. Breakfast: poor quality in respect of similar Novotel. I found dishes and cups not well cleaned or chipped. Yogurt was with expiration date of the day after. Many tables left unserved, with dirty cups for long time, reducing the availability. Dinner: awful, low quality products, poor preparation, no value for money. I ordered a classical Chicken Caesar salad. Dressing appeared watered (maybe lettuce was not well dried), chicken breast was boiled not grilled, poor Parmesan and lettuce.

Not good at all!!

Customer review rating 3.8/5

Md Families - 13/04/2019 AccorHotels certified review

Shower didn't work properly. Toilet and bath both were very old. The rooms were not looking modern.

Customer review rating 3.8/5

Vivian H. Families - 09/04/2019 AccorHotels certified review

Good. Water was out but issue got solved. Rooms too warm. Staff very nice and room very clean

worst experince

Customer review rating 3.8/5

S. M. Friends - 08/04/2019 AccorHotels certified review

Receptionists not talking English well..Air condition not working in all floors..No response after reporting at the reception many times..

Dear M. S., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team leader - Gaëlle

Very disappointing

Customer review rating 3.8/5

Stephen C. Business - 05/04/2019 AccorHotels certified review

Check in process took 15 minutes despite having checked in online No complimentary drink despite silver status Room was poor quality - broken chair in room. Loose fixtures on walls Restaurant quality poor - saw many customers complaining or sending food back

Dear Stephen C., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabrice Team Leader

Poor quality and satisfaction for 4* price

TripAdvisor rating 3.0/5

Zizalin Family - 03/04/2019 TripAdvisor review

Room quite old and wear off (especially a light carpet was really terrible looking). Breakfast very poor, just a few choices and pretty crowded. Check in process very slow. Requested room on the same floor because we had to book 2 rooms for 5 people, no room available to for whole family in, and whole check-in process took us about an hour until they were able to change the rooms to our needs as requested at the time of booking it. It's very strange to see totally different levels of services and accommodation in different Novotel hotels. It is not easy to recognize difference upfront.

Great hotel but not in actually in Paris

Customer review rating 3.8/5

Do… Families - 29/03/2019 AccorHotels certified review

Clean..great staff..beds really comfortable. About a 20 minute metro ride to Paris. Metro and supermarket 2 minutes walk from Hotel

Pretty good

Customer review rating 3.8/5

Echo Families - 28/03/2019 AccorHotels certified review

Friendly staff, clean, and comfortable. Somehow I don't feel that it's a four star hotel. Little bit disappointed for no family pool for kids. Bathroom supplies were not provided enough so we used our own's.

Disappointed

Customer review rating 3.8/5

V. P. Business - 28/03/2019 AccorHotels certified review

I stay at the hotel every two weeks. My stay is worse each time. The workers at the reception are not competent. Once again, it took more than 20 minutes for the check-in. They did not find my reservation. I have the gold status as I am member of the Accor club. They never find my card member. Let me remind you that I stay 2 days in this hotel every two weeks since more than two years !!! We are now looking for another place to make our meetings and book rooms. The hotel has decided to choose to work with big groups. For the others clients, there is no service anymore.

Good

Customer review rating 3.8/5

A. N. Friends - 26/03/2019 AccorHotels certified review

After the issues we had mast year at this hotel, this year everything was well managed. Clean room, good service.

Dear N. A., We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aissata Sow Guest Relation.

A very nice visit.

Customer review rating 3.8/5

Luanne R. Friends - 13/03/2019 AccorHotels certified review

The hotel is always good. The new menu in the restaurant was a great surprise. Although, my friend was disappointed that mac and cheese was discontinued. I did not receive hair conditioner in my room and so, I had to go and buy some. The one small bottle of shampoo that I was given, lasted me the visit.

Dear Luanne R., We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback and some feedback relating to the house keeping that we have to improve. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Below average

Customer review rating 3.8/5

Vandana C. Business - 04/03/2019 AccorHotels certified review

- Slow check in - BF in Private area not so elaborated menu - Late reply from reservation if any details been asked for. - Still waiting for reward points - no update

Customer review rating 3.8/5

Stephen B. Families - 27/02/2019 AccorHotels certified review

Good. Breakfast hours end at 9:30 A bit too early for people on holiday. Front desk Staff not well trained. For the drinks offered, the bartender did not know which drink she can give us so we only had coffee instead of what we wanted. Staff need training in customer service.

Dear B. s., We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AissataSOW Guest Relation

Extremely Dissatisfied

Customer review rating 3.8/5

Pradeep B. Couples - 26/02/2019 AccorHotels certified review

It was bad, we were moved on last day of our stay to different hotel and the hotel we moved in was not good and we had to waste our time to argue with hotel staff and pay some extra amount as well.

Dear Pradeep B., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. After reviewing under your reseravaion, the addition charge of the city tax is mandatory for all traveller to pay at the hotel. Thus, i can confirm to you that all the hotel in Paris have the same systems. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aissata Sow. Guest Relation

Mrs

Customer review rating 3.8/5

Mary R. Families - 23/02/2019 AccorHotels certified review

Good clean rooms but very dated

Dear Mary R., We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback. I will share your score with our team for the arrival and departure. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aissata. Guest Relation

Overall indifferent service and quality.

Customer review rating 3.8/5

Anonymous Business - 09/02/2019 AccorHotels certified review

Check in took too long. Room was big for Europe but dingy. Food options were terrible. Scrambled eggs at breakfast were almost raw and inedible. Having to boil you own eggs is not efficient and takes too long. Dinner options in the restaurant were not great and tasteless. No restaurants available that were safe to walk to near the hotel.

Novotel Paris Est

TripAdvisor rating 3.0/5

Relax56209342543 Business - 08/02/2019 TripAdvisor review

Service and hotel infrastructure was really poor. Front desk does not help at all and even you have a problem like noise at night, they don´t do anything. It is said to pay for nothing.I will not stay in this hotel anymore.

Very bad service, poor cleanness, unpolite staff.

Customer review rating 3.8/5

Igor M. Business - 07/02/2019 AccorHotels certified review

experience of staying in the hotel with 2 stars

Mr

Customer review rating 3.8/5

Ben B. Business - 06/02/2019 AccorHotels certified review

no iron in room, had to search for ages to find the small room with it in! (Never experienced this at a hotel before!) had to queue for ages upon arriving to check in, whilst many staff were behind the desk talking to each other but not to guests. There was no shower gel in the shower. The bath was damaged/old. IN the restaurant the service was terrible and slow. Need I go on?!

Unique hotel infrastructure provided for a less than stellar experience

Customer review rating 3.8/5

Anonymous Business - 04/02/2019 AccorHotels certified review

Was very dissatisfied about the fact that I had to pay up front for hotel stay and could NOT amend hotel reservation. Also, could not set up an account because stay was 2 days and therefore could not order food to the room.

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