Hotel - Mercure Versailles Parly 2 Hotel
Mercure Hotel Mercure Hotel

Mercure Versailles Parly 2 Hotel

3.5/5 394 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Concierge

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06H30/12H00 - 19H/23H
    • Opening hours : Week-end 06H30/12H00

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from the different room categories according to your needs: the Standard Room or Privilege Room offering a wider range of services.

  • 89 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 1,396 reviews

Our guest reviews for Mercure Versailles Parly 2 Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 394 reviews
Virginie Families - 01/09/2018 AccorHotels certified review
« Fabulous! »

Stayed at Mercure Hôtel with my 3 children and our experience was great. Very comfortable beds, staff very kind, helpful and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIRGINIE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Parly 2. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck

Nitat Business - 01/09/2018 AccorHotels certified review
« Perfect stay. »

Very good location, quiet environment in suburban paris. Not far from versiile palace. Just only 15 mins walk to versiile palace.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NITAT Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Parly 2. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Chris S. Families - 06/08/2018 AccorHotels certified review
« no bar and no room service for half of our stay »

okay, hotel was very helpful to arrange our travel dates

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS s., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Parly 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. An exceptional event forced us to close the bar, our staff being sick. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck LETANNEUR

Thibault Couples - 24/07/2018 AccorHotels certified review
« Rude and unfriendly staff »

As Silver Accor member since now many years, I've been staying in more than 30 hotels of your different brands. I have to say this is hotel gave me the worst welcome I ever had. No explanation given on the wifi, no explanation given on the breakfast time (which we did not took) , complete refusal to give TWO welcome drinks for TWO guests in one room, because we have ONE membership card. Because "it's the rule !?" But what rule? In all other hotels we get two for two customers which is basically normal according to what is said on your website Quote : "Enjoy a complimentary welcome drink. Available for you and registered guests staying in your room." (Source : https://www.accorhotels.com/gb/leclub/program/cards-status-benefits.shtml) . Disappointing room (where is the main light ? Only small one near the bed ! ). Won't return again !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear THIBAULT P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Parly 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Pal Families - 21/07/2018 AccorHotels certified review
« Very pleasant staff »

A very pleasant stay with responsive staff and convenient parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Parly 2. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Serena Families - 15/07/2018 AccorHotels certified review
« Poor experience »

The carpet flooring on the 1st floor was full of stains and our premium room was highly disappointing, much below the standard of similar rooms. Room service staff was unfriendly and the leak soup my husband ordered was disgusting and burnt. Also breakfast was poor. The hotel was maybe at 2-stars level. Having worked in quality assurance for large American hotel groups in the past, I am very well aware of what kind of service to expect. We are highly disappointed, this hotel is definitely much below Mercure standards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VERENA B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Parly 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Andrew C. Business - 13/07/2018 AccorHotels certified review
« dissapointing »

the hotel looks tried overall, breakfast is not the best and the choice of cereal was poor. We had an evening meal and it came in a jar, it did taste good but not what you expect from a top brand hotel chain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW c., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Parly 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Guy Families - 08/07/2018 AccorHotels certified review
« Unable to cool the room down »

Nothing exceptional for the one night stay. The AC is extremely poor and couldn't cool the room down. Couldn't turn off the hallway light and had to leave door closed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUY A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Parly 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 04/07/2018 AccorHotels certified review

It all started very badly by the decor and general look and feel of the rooms. The pictures on the website was different to the room. My colleagues brought to receptions notice, but was told thrust nothing could be done coz there Hotel was booked and part of the stay could be in the new section. The Bar was closed. The staff was not friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MALCOLM R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Parly 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Elsabé A. Business - 04/07/2018 AccorHotels certified review
« Disappointing »

Disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELSABE A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Parly 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Jorge O. Families - 03/07/2018 AccorHotels certified review
« Too expensive for the received services »

Did pay 162 Euros for a small room and not even breakfast or any meal, my child @ 15yo was considered as an adult when other hotel chains still considering child. the second bed was not really a bed but a couch. Food delivery service at the hotel are very bad quality food. AC makes a lot of noise, impossible to sleep well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JORGE O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Parly 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Solo - 02/07/2018 AccorHotels certified review
« DECEVANTE »

Chambre old fashioned, climatisation bruyante

Our hotel has responded to the review
Our hotel has responded to the review

Dear ISABELLE P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Parly 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

B. A. Business - 26/06/2018 AccorHotels certified review

Agreable

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Parly 2. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Charly Families - 25/06/2018 AccorHotels certified review
« Perfect stay close to the Chateau de Versailles »

Easy and quick check-in, hotel ideally located close to a major shopping center and in walking distance from the parc of the Chateau de Versailles, copious breakfast, courteous team

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN-LUC M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Parly 2. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paul Couples - 12/06/2018 AccorHotels certified review
« Good and not good enough »

Friendly staff and very good breakfast. Parking is a plus. The room was acceptable being it is a 3 stars. The big issue that we had is that the aircondioning was not really working. Even we turned the thermometer to 15C, it still felt like 24 or 25 C. They upgraded us to a better room for the second night, but the issue remained. Finally the staff admitted that it was like that for the whole hotel. Another surprise was that the edges of the sink area were turning black . . .

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Parly 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck LETANNEUR

Richard Business - 08/06/2018 AccorHotels certified review
« Stinky Hotel for a lot of money »

Hotel is old and really needs a renovation. It smells weird in front of the elevators, stairway and the room. Plugs in the rooms were falling out of the wall and some of the lights didn't function. Showers only provided half warm water and the provided soap was mainly water. Toilet is placed in such a small corner that you hit the wall with your knees while sitting on it. Personnel at the reception was nice, breakfast is ok only weird you have to boil your own eggs with an egg cooker that burns your fingers. Causes waiting time as their is only one egg cooker for all people at breakfast. Stayed in many different hotels before but this is definitely one of my worse experiences ever, especially in comparison to the money you have to pay for it. May hope for the future guests it will be better..... Best regards, Richard

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Parly 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Family - 08/06/2018 TripAdvisor review
« Never again »

There are many things that went wrong; 1. Hotel rooms are not that big for family of 4. 2. Some of their hotel attendants are quite rude 3. Bath faulty 4. Room service enter room without knocking - twice. Second time, wife had to force shut the door to keep man out. 5. Overcrowded car park 6. Breakfast is okay but not up to standard. 7. Lift to 4th floor broken, had to use stairs 8. Electricity off without notice - we were told they were put off due to maintenance when asked 9. Not easy to use light switches. Nice: - Close to Versailles palace by 10 mins drive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir and Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Parly 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We actually experienced electrical problems the same day and therefore impossible to anticipate. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck LETANNEUR

Simon Business - 01/06/2018 AccorHotels certified review
« Poor facilities run down hotel »

Personnel his great in general, room not really clean, carpet is a nightmare all over the hotel, stairs cage smell bad ... no real restaurant only some bloody expensive and industrial food for room service. Just worn down, painting scraches everywhere etc etc ..No canal plus on the TV ..and they did not supply a new water bottle for my second night ..and price is high 150 euro a night !!!..breakfast buffet quite small as well for such hotel ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Parly 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 01/06/2018 AccorHotels certified review
« reasonable upgrade »

upper room was reasonable, my stay was confortable although the building was old. Mercure garantees good breakfast, I love it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TAIICHI O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Parly 2. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hans Couples - 29/05/2018 AccorHotels certified review
« Electrical problems: shortcuts in the middle of the night »

Air conditioning was not functioning at all, shortcut problems in the middle of the night. Not worth the value for money (we had booked even a privilege room in stead of standard). We had to sleep with the window open at 1st floor. Luckily we didn't get robbed in the middle of the night. Compensating it with a free breakfast was not a solution. We were both exhausted of the constant heated air in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HANS R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Versailles Parly 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Really sorry the cold group broke down, and we solved the problem Monday morning. During your next stay, contact me I will make you an exceptional commercial discount. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck LETANNEUR

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