Hotel - Mercure Paris Porte de Versailles Expo Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Porte de Versailles Expo Hotel

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3.5/5 834 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter

Leisure and activities

  • Well-being  (Nearby)
    • Massage (Nearby)
    • Tanning salon (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00
  • Snack & beverage machine

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Spacious, soundproofed and air-conditioned rooms. Choose the Privilege Room for added comfort. For family vacations, our Junior Suites have 2 separate areas and can accommodate up to 4 people. For business trips, enjoy the lounge area.We also have suites for added comfort.

  • 388 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 42 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Data port in room
    • Radio in room
    • DDI - Direct Dialing In
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,821 reviews

Our guest reviews for Mercure Paris Porte de Versailles Expo Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 834 reviews
AccorHotels certified review
Laurie S. Couples - 08/10/2017

Great location with secured parking. Beautiful hotel and great value.

AccorHotels certified review
Liliane N. Business - 08/10/2017
« Satisfactory »

It was really satisfactory, but I wished if there were a gym in the hotel :)

AccorHotels certified review
Afrah W. Business - 06/10/2017
« Very poor service »

Accommodation was ok but I experienced a very bad service and infact it was not even improved neither fulfilled. I am working the tourism industry and she being a sales manager in a luxury resort in maldives, I also understand very well what what can be done and what cannot be done. 1 - first day, I requested for an iron and iron board. Unfortunately it’s not provided to each room but the guy at the front desk at that time said I can rent it at the front desk with a deposit of 30 Euro. That’s fine and I went down to get it and there was girl, I told her the same re my request to the guy and told her what her colleague tooe me. Apparently, she said she doesn’t have and they don’t provide that service no matter how much I told her what her colleague told me. She didn’t even bother to answer to that and pointed me directing to the ironing room. Well, I had no choice but to use that. 2 - Had 1 slipper placed in the room for 2 person. When we requested for it, we got an answer saying that it’s out of th stock. I stayed for 10 days but was not able to get it. 3 - we drink tea a lot and it’s leovided in the room. However, we got 1 black tea and 1 fruit along with green and earl grey tea. We asked so many time with the front desk to put and extra black or fruit tea instead of green/earl grey tea. They did put an extra black tea once but later they said they are out of stock but they kept putting green/ earl grey tea in the room. However, later on we went to bar and got a normal black tea: thanks to him at the bar everyday. 4 - On the last day, we made to break fast right on closing time, 10am. The buffet was still there but the hostes said it’s closed. We told her if we can take some food and stay in th bar. Surprisingly, she said no and said we can order room service. We asked her few times and we told her that we were leaving but she asking us to order room service and we can’t use the buffet eventhough the buffet food was still there. Anyways we didn’t get anything and since she had a very nagtive attitude, we just left as we were very disappointed. 5 - room cleaning was very bad, especially bathroom. We found hairs on the towels, supposed to be all cleaned and one day we also found that the towel was very dirty with a rust big area. Amenities like showe cap and cotton buds, was not once refilled. Luckily we had our own ones and we were using them. Nevertheless, there are very good staffs at the front desk helping us genuinely - we really appreciate the

AccorHotels certified review
Nick R. Business - 06/10/2017
« Very expensive »

I have stayed at this hotel several times in the past. On this occasion, the prices seem to be double. Unfortunately, I therefore not be plan to stay at this hotel again.

AccorHotels certified review
Anonymous Couples - 03/10/2017
« Stay was nice but some services wasn’t good »

Hotel was nice and clean but room was not as good as I stayed in before in Leicester. Did not provide water tea coffee milk on daily basis. Which is not convenient.

AccorHotels certified review
Ralph B. Business - 02/10/2017
« Mr »

Very good

AccorHotels certified review
Pousy Business - 29/09/2017
« Good one »

I only stayed 3 nights but over all the service was very good, all the staff working there are very nice and helpful except that you need to make all the people working there has a slight knowledge of English language to easily help the customers specially the room service people

AccorHotels certified review
Disappointed! Friends - 26/09/2017
« Very dated and disappointing »

The keys to the room didn't work on a number of occasions meaning we had to continually return to reception to get replacement keys. Lack of toiletries in the room, which was quite dark as it only had 1 lamp and 2 bedside lamps. Breakfast was a joke - poorly stocked with limited cutlery, coffee and other items ran out and weren't replaced for some time despite regular requests and pointing out we had to leave on a coach so had limited time. Breakfast was luke warm scrambled egg, mini sausages, sliced bread (no toaster available), tinned fruit. Really disappointing experience and wouldn't return.

AccorHotels certified review
Giovanni F. Business - 21/09/2017
« service »

the stay was fine. service in the restaurant and bar are less than adequate. i would suggest getting management that knows hoe to run a bar and restaurant. Takes to long to order food and drinks and even longer to receive it.

AccorHotels certified review
Maedhbh Business - 20/09/2017
« good »

I only had one fault... Housekeeping room 868 ... the green bed throw was dirty when we arrived. I just kept taking it off the bed and throwing it under the chair but it was back on the bed again when we returned each night. also you should loose the bubbly old green cushions... Who ever is in charge of Housekeeping needs to relook at that as the bed was comfortable and sparkly clean and then this was put over it. sorry...but you need to know Also safety pins for emergencies would be good to have at reception. I needed one badly but they couldn't help me.

AccorHotels certified review
K. Couples - 19/09/2017
« K. »

WE STAY IN YOUR HOTEL SINCE LAST 10 YEARS EVERY YEAR TWO TIMES. THIS EXPERIENCE WAS EXTRELEMY BAD. CHECK IN 6TH SEPT CHECK OUT 12TH SEPT PRIVELEGE ROOM. THE STAFF AT BREAKFAST WAS VERY RUDE. THEY HAD NO MANNERS HOW TO TALK. THE STAFF AT RECEPTION WAS ALSO ALWAYS NEGATIVE IN ANY REQUESTS WE MADE. WE MADE A BOOKING AS ALWAYS LONG TIME BACK, BUT WE HAD A CHANGE IN OUR SCHEDULE AS OUR KID WAS NOT WELL AT HOME. SO WE LEFT ONE DAY EARLIER ON 11TH SEPT. WHILE CHECKING OUT WE MADE REQUEST THAT THE ONE NIGHT WE STAY LESS HERE SHOULD BE ADJUSTED IN OUR NEXT VISIT IN JAN 2018. WE WERE BLUNTLY REFUSED, THIS IS VERY BAD.. SO MANY YEARS WE JUST ASK FOR ONE FAVOUR.....

TripAdvisor review
Family - 19/09/2017
« Some highs, some lows..... »

Going in it looks beautiful. Lovely bar restaurant area. Lobby is well decorated. The rooms are small but that's to be expected. Had the worst nights sleep. The beds are beyond hard. I literally folded the duvet 4 times to lay on and got extra pillows to put under me and still woke up with sore hips and back. The bathroom had mildew stains in the shower. The tub was super deep. I'm pretty tall and still had issues getting in and out of it. The one bright spot was the shower head pressure was awesome. The food in the restaurant was decent but expensive.

AccorHotels certified review
M.p. T. Families - 18/09/2017
« Fair »

Beautiful inside. Rooms are small but ok. The beds were a nightmare literally. Very hard and uncomfortable. Even when I folded the duvet to sleep on and put an extra pillow under me I woke up in severe pain. The shower had good pressure. Some mildew stains though. The food and drink were tasty but pricey. Overall not bad.

TripAdvisor review
Business - 16/09/2017
« Paris Hotel »

His day was in addition to a longer stay. I had booked for early arrival at 11:00 and was finally settled into a room at 2:00! Great location when your attending the trade show at the Expo center and close to the subways.

AccorHotels certified review
D. Business - 12/09/2017
« tres agreable »

Check in was easy and quick; so was check out. The room was clean. The breakfast was good.

AccorHotels certified review
Neville G. Business - 31/08/2017
« Great »

very comfortable and the staff were helpful.

AccorHotels certified review
Eira Q. Solo - 27/07/2017
« Very good service »

The experience was good overall, the personal is very friendly and helpful, my only disappointment was the breakfast, I found it expensive and bad variety of choices. That is why I didn't take it.

AccorHotels certified review
Jane Friends - 18/07/2017
« Total lack of enthusiasm from the Employess »

The room was nice, but the personele were totally lacking enthusiasm. The breakfast was awful. The first day there were no knives. One of the ladies was asked by 4 different poeple for a knife and when I left 20 minutes later there were still no knives. The second day the plates and cutlery were dirty. The third day we went out and found a nice Cafe and had breakfast. The breakfast room( which) I think is the conference room, seemed more like a school cantine. On the 3rd day there had been no room service when we got back at 4 pm. We called for some clean towels and they brought them. The day we were leaving they came to clean the room at 7.30. Bad planning. We will not be staying with you again.

AccorHotels certified review
Hamed Business - 23/06/2017
« Not good »

I did my reservation with booking for 1200€ and when I got there they told me the price went up to 1450€ I told them but my reservation with booking.com is for 1200€ then the receptionist told me that our price is different . I showed her my papers with my reservation and she didn't care So I paid more even though I made my reservation long time ago with good price

AccorHotels certified review
Anonymous Business - 22/06/2017
« Frustrating check-in »

We had pre-paid by credit card on behalf of myself and colleague. when checked in I was asked for card payment made on. this is company card I do not have it. I had to pay on my own credit card, which is not ideal! There may be reference in small print on the information, but I did not receive a request to provide any information to secure the payment, which would have been helpful. My manager who has the card was unable to confirm over the phone card details or to authorise as he was travelling and they wanted photo id sent through. He would not want to do this. If a form had been sent to me to complete to confirm payment, this would have been returned promptly, but was not received. I did get an upgrade to the room and also a complimentary drink, which was kindly appreciated, but a 900+ euro charge to my personal credit card was not appreciated, plus could not get copy of payment as colleague not checking out until today. If I receive a payment on my card higher than just the room I shall be officially complaining as I made it very clear that the payment for my colleague was for room and breakfast only. No additional costs to go onto that payment.

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