Hotel - Mercure Paris Porte de Versailles Expo Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Porte de Versailles Expo Hotel

3.5/5 994 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter

Leisure and activities

  • Well-being  (Nearby)
    • Massage (Nearby)
    • Tanning salon (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-22:30
    • Opening hours : Week-end 12:00-22:30
  • Snack & beverage machine

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Spacious, soundproofed and air-conditioned rooms. Choose the Privilege Room for added comfort. For family vacations, our Junior Suites have 2 separate areas and can accommodate up to 4 people. For business trips, enjoy the lounge area.We also have suites for added comfort.

  • 388 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 42 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Data port in room
    • Radio in room
    • WIFI in your room
    • DDI - Direct Dialing In
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 4,522 reviews

Our guest reviews for Mercure Paris Porte de Versailles Expo Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 994 reviews
Anonymous Business - 14/02/2019 AccorHotels certified review
« rooms »

the room is old, the beds were moving when you turn, bathroom really basic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giampaolo M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm happy to inform you that we have a renovation program in April. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philippe MARCHAND Directeur Général Hôtel Mercure Paris Porte de Versailles Expo

Georges B. Business - 13/02/2019 AccorHotels certified review

Very efficient staff who understood that family problems meant that wee had to cancel one of the rooms booked at short notice but we were refunded - Fantastic attention to our problems.

Elena Business - 12/02/2019 AccorHotels certified review
« Comfortable »

It is very comfortable experience to live in this hotel, with good service and nice lobby. I hope that breakfast can be offered with much more choices.

Anonymous Business - 07/02/2019 AccorHotels certified review

Friendly and helpful staff. Rooms needing refurbishment and quite chaotic breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Florence B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'am happy to inform you that we start a program renovation in April in all our rooms. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philippe MARCHAND Directeur Général Hôtel Mercure Paris Porte de Versailles Expo

Luis Business - 03/02/2019 AccorHotels certified review
« Great! »

Very comfortable!

Steve A. Business - 27/01/2019 AccorHotels certified review
« Staff »

The staff where excellent.

Miss K. Business - 22/01/2019 AccorHotels certified review
« good value and convenient »

Good value, excellent bar and restaurant and lovely breakfast. Very friendly staff. Rooms a little tired but very comfy beds. Informed front desk the big lights in our room were not working but no one came to fix them. So we were left in a very dark room.

Yoshi Business - 22/01/2019 AccorHotels certified review
« Very convenient to attend the exhibition »

Good manner in reception and room cleaning. Easy access to exhibition center. But, there is another Mercure very closed location. Needs to be careful when showing the hotel name to Taxi driver.

Paul H. Business - 21/01/2019 AccorHotels certified review
« Ticks all the boxes »

Fine save the service at the bar was much slower than it should have been.

Michael G. Business - 20/01/2019 AccorHotels certified review
« Very nice and helpful staff »

great location for expo

Nidhi S. Couples - 08/01/2019 AccorHotels certified review
« Stinky room »

The room had a very unpleasant smell during the stay. Hotel had no room service for luggage and not even a trolley for the guest to use. Never going back to mercure hotels!!

Harish C. U. Friends - 26/12/2018 AccorHotels certified review
« Excellent »

It was excellent and we enjoy staying in your hotel. I am looking forward in future as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harish Chander U., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Anonymous Couples - 14/12/2018 AccorHotels certified review
« Excellent »

Staff exceptional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Nicolas Business - 06/12/2018 AccorHotels certified review
« Needs improvement »

Geographic position perfect, service needs improvement, rooms just all right, crowdy breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicolas K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, especially about welcoming and forgetting the right drink. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Nicholas F. Business - 05/12/2018 AccorHotels certified review
« Unresolved Room Quality Issues and Poor Front Desk Service »

Restaurant experience was very positive - delicious food and great staff. 10/10. The bathroom in my room was in poor condition. - The handle for the shower-head was broken, so it was quite difficult to shower. - The shower basin didn't drain very well - it took 4-5 mins to empty. - This meant that my feet were soapy when stepping into the bathroom. - one of the bathroom mirror lights was broken. I reported these items the following morning to the receptionist and was assured that the items would be taken care of by maintenance. Unfortunately when I used the shower on the second day, the above listed items had not been taken care of. I brought this to the attention of the receptionist at time of check-out. She apologized for the inconvenience, but said there was nothing she could do. I asked if the hotel offered a 100% satisfaction guarantee, but she didn't know. She just asked me to make my comments on this survey. I'm very disappointed with this Mercure property and it's inability to address simple customer concerns. Also, I do not understand why I can't earn points for my stays at Accord properties when my company pre-pays? Do you have any comments or suggestions please?

Jan M. Business - 04/12/2018 AccorHotels certified review
« very efficient with the expo at walking distance »

rather basic experience, we had little time, used the hotel for sleeping and breakfast, no time to expereince the hotel, the bed was ok, breakfast also.

Nick L. Business - 03/12/2018 AccorHotels certified review
« Expensive, slow and dated »

For the price (over €200 per night), this hotel i s not worth it. 4 Stars.....is a joke. The rooms are old, dated and worn. The bathroom was dirty and needed some serious repairs. The breakfast is limited and was half empty and not refreshed. The plates were disgustingly dirty and so was the cutlery. It took almost 20 minutes to check in, 20 minutes!! and then 10 minutes to check out. And i felt like I was the inconvenience staying at the hotel. Awful. Will never stay here again and I advise others to stay away.

Dan V. Business - 01/12/2018 AccorHotels certified review
« Run down »

Hotel needs re-furbishing, especially the rooms

Nancy Business - 22/11/2018 AccorHotels certified review
« Short but comfortable stay »

I stayed at the hotel for 1 night. The room was clean and the facilities were good. Breakfast also fine. Friendly staff, conveniently located next to the Paris Expo. The beds in the hotel room felt a bit old and not so comfortable. Otherwise very good hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nancy N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

T. S. F. Business - 17/11/2018 AccorHotels certified review
« Not worth the money »

Room was big but do not provide the basic stuff like toothpaste and toothbrush. The single bed size was very small like the usual one. The staff at the front desk was not too friendly when required for help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siew F. T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philippe MARCHAND Directeur Général Hôtel Mercure Paris Porte de Versailles Expo

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