Hotel - Mercure Paris Porte de Versailles Expo Hotel
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Mercure Hotel

Mercure Paris Porte de Versailles Expo Hotel

36 38 rue du moulin 
92170  VANVES
FRANCE

792 reviews
TripAdvisor Rating Based on 792 reviews
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From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Well-being (Nearby)
    • Massage (Nearby)
    • Tanning salon (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years (Nearby)
    • Children's Club for 3 to 6 years (Nearby)
    • Childrens Club for 6 to 12 years (Nearby)
    • Children's Club for over 12s (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Well-being (Nearby)
    • Massage (Nearby)
    • Tanning salon (Nearby)
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years (Nearby)
    • Children's Club for 3 to 6 years (Nearby)
    • Childrens Club for 6 to 12 years (Nearby)
    • Children's Club for over 12s (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00
  • Snack & beverage machine

Business services

  • 25 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, soundproofed and air-conditioned rooms. Choose the Privilege Room for added comfort. For family vacations, our Junior Suites have 2 separate areas and can accommodate up to 4 people. For business trips, enjoy the lounge area.We also have suites for added comfort.

  • 388 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 42 connecting rooms
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Crib on request
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Paris Porte de Versailles Expo Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 792 reviews
TripAdvisor certified review
Friends getaway - 15/06/2017
« Nice, clean hotel -- easy check in and check out. A bit out of the way »

Nice hotel, good size rooms and bathrooms and comfortable beds. We had a great view of the eiffel tower! Skip the breakfast and go to a great little bakery instead -- way over priced for what you get and not that great of food. They were great for our very large group of 200+ but if I were ever to go back with just my own family I'll stay closer to center of Paris or out of the way like Versailles. It wasn't that far from the sites, but didn't have a close metro station so we to walk and do transfers to get where we needed to go.

TripAdvisor certified review
Solo travel - 30/03/2017
« A quiet, highly pleasant stay at the edge of central Paris »

I've been a recurring guest at this hotel for many years, and for very good reasons. Mercure Porte de Versailles Expo offers comfortable roms, a good restaurant and a bar in its own quiet little oasis right outside and above the Boulevard Peripherique and a short walk from the restaurants, cafes and bars at the boulevard opposite the Expositions/trade fair facilities at Porte de Versailles at the south-western corner of central Paris. The reception, restaurant and bar are all housed in a large central atrium with plenty of light and space, and the hotel has a private indoor parking garage so large that car travellers will always find a space. The location is a perfect combination of proximity to the centre and peace and quiet in the immediate surroundings. The service, particularly at the reception desk, is outstanding, with another perfect combination; of professionality and friendliness, and beside French, English and Spanish is spoken - possibly also other languages that I haven't "tested out". All in all, the Mercure Porte de Versailles Expo offers excellent value for the money both for tourists and for business travellers visiting the trade fair or otherwise with meetings in this part of Paris. Highly recommended!

TripAdvisor certified review
Business - 06/02/2017
« Very close to Exhibition halls "Porte de Versailles" »

Nice Hotel, very close (walking distance) from the Exhibition halls "Porte de Versailles". Had an average, but calm room on the 8 floor. Would not hesitate to book again, should I be back to this part of Paris.

TripAdvisor certified review
Business - 23/01/2017
« Ticks all the boxes »

This is not the largest, smartest, hotel, not the best restaurant or bar but with a large car park great breakfast (best hotel scrambled eggs anywhere in the world!) and friendly and efficient staff I would not hesitate to recommend the hotel. I have ranked the bedroom as average but there was nothing wrong with it at all. I look forward to my next visit.

TripAdvisor certified review
Business - 24/11/2016
« Bad value »

We stayed for 4 nights, but found the price unresonable high compared to the standards and services received. Long delays at Check In, as everybody experienced problems with price, etc. Only 1 shampoo in bathroom, no lotion or other bathroom items, although price was double here compared to other hotels used in Paris the following days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 74henningt, We thank you for your feeling we are paying the most attention to. We sincerely regret that you didn’t enjoy your experience in our hotel. We are really sorry for these disagreements. Be sure we forwarded your comments to our team and corrective actions were taken without delay. Yours sincerely, Jean-Michel LEBRUN – General Manager - Mercure Paris Porte de Versailles Expo

TripAdvisor certified review
Harald S Business - 28/01/2016
« quite good for hotel near exhibition »

I would expect a Little bit more from a 4* Hotel. No Slippers in the room, even though there is a (old) carpet floor. Slippers would have been brought to room for a surcharge of EUR 5 per Person. Receptionist discussed with Manager and he/she would not accept to bring Slippers f.o.c.

TripAdvisor certified review
RogerA81 Business - 30/01/2015
« Paris Expo »

The Hotel is located a 10 minute walk from the Exhibition halls which for some people may find a little far as its up hill away from the Expo. The Hotel is large and of a high standard and Reception staff were excellent. There was a slight issue with my room allocation but this was rapidly resolved. The room was not large but adequate and the amenities satisfactory for a hotel of this standard. Excellent food and the Breakfast extremely good. Check out was quick and correct.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RogerA81, Thank you very much for taking the time to post your review on our hotel. I’m glad you enjoyed your stay, and especially the reception staff attitude. I notice that you like our food restaurant and our breakfast, I just share with our Chef yours comments. I hope we can welcome you back to Mercure Paris Porte de Versailles Expo very soon. Kind regards, JM. Lebrun – General Manager - Mercure Paris Porte de Versailles Expo

TripAdvisor certified review
Andrew F Business - 27/05/2014
« Mind the lifts... »

Generally always like staying at this hotel - good service, clean rooms. Just watch out for being near the lifts though if you are a light sleeper - on my last trip I was in Room 720 next to the lifts and they were only really quiet between about 1-30am and 5-30am.

TripAdvisor certified review
KevinStuart Friends getaway - 04/12/2013
« Wine without the whine, almost »

We stayed at this hotel because it is so close to the Independent Winegrowers exhibition. The hotel has a fabulous presence with a wonderful atrium which manages to create intimacy and privacy yet to also deliver space and light at the same time. The staff are friendly and helpful and whilst the room wasn't fabulous, it nevertheless didn't disappoint, although I did miss not having a bath in which to rest my aching feet after a day of wine tasting and buying. But that would be my only (small) whine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin Stuart, Thank you very much for taking the time to post your review on our hotel. I’m glad you enjoyed your stay, the location of the hotel, the atrium and the quality of service. But I’m sorry for your (small) whine because there is only one floor with shower in the room, the 7 other floors do have a bath. For your next stay do not hesitate to specify your preferences when booking. Best regards, JM. Lebrun – General Manager - Mercure Paris Porte de Versailles Expo

TripAdvisor certified review
Anonymous Couples - 24/09/2013
« My Stay in Mercure Porte de Versailles Expo »

This hotel is quite neat. organised. Price was high though. Front desk staff are helpful and friendly. Very good dinner...slightly expensive. The hotel is slightly off the main tram and motor roads so be ready to take a taxi from the main tram road if you are coming with up to or more than 2 baggages. Hey...You will be viewing Eiffel Tower from your room..and at Night this is a wonderful experience!!!

TripAdvisor certified review
Business - 15/06/2013
« Pre - paid for room, non avaialbe upon check in »

I called ahead to look into an early check in Was informed that the hotel was close to full ( 80%), probably not a good chance Therefore, I booked a room for the night before I arrived so that it would be avaialble at 7AM Upon arrival, there was no room avaialble even though I prepaid They sent me to another hotel, that I paid for the taxi AND I paid for hotel room The front desk people were arrogant and indignant What a bad joke, I'll never stay at this hotel again nor will I stay at a Mercure hotel again...anywhere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We carefully read your comment about a recent booking in our hotel. The reservation for the first night didn’t mention you would arrive on the following morning that is why the receptionist considered your absence as a no-show. The attitude of the receptionist you describe is totally inappropriate and unacceptable, and we would like to offer our sincere apologies for this bad behaviour which doesn’t reflect our usual welcome quality. Be sure the front desk staff was made aware of this point. We asked the other hotel to immediately pay back your room as you shouldn’t have paid it twice, and this will be done today. What about the taxi fares, could you please send us the ticket in order we can pay back? Once again, we are really sorry for this bad experience and we hope we will have the opportunity to regain your confidence with another stay at the Mercure Paris Porte de Versailles Expo hotel. Yours sincerely,

TripAdvisor certified review
Couples - 04/06/2013
« Paris in the springtime »

Guests intending to stay at this hotel should take their own milk for their coffee in their room. When we requested extra milk we were told by a very snotty staff member on reception that company policy is to only provide two very small milk sachets. This took the edge of an otherwise pleasant stay!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We carefully read your comments after your recent stay in our hotel. We agree that the answer one staff member gave to you was totally inappropriate; it doesn’t reflect the hotel policy as the quality of service is our daily priority. Could you please give us more details in order we will be able to investigate on who may behave like that. We thank you for your feeling we are paying the most attention to and we hope to welcome you soon at the Mercure Paris Porte de Versailles Expo hotel. Yours sincerely,

TripAdvisor certified review
Business - 11/04/2013
« COMPLAINTS ABOUT FROM DESK MANAGER AND RESTAURANT MANAGER »

The hotel is quite comfortable for someone assisting to an exhibition in Porte de Versalles halls,room price is not cheap I would say is a 30% more expensive than it should be. Rooms are fine ,but the service of the restaurant is very poor as if you arrive from airport you can not eat late , say 22.20,and they force you indirectly to leave and the only option uis to buy dinner in the petrol station 20 minutes walking away.If you complain at front desk you will find a not very gentle manager who will give you no alternative and almost will invite you to leave,this happened during my stay in this hotel in the weekend of march 23 and another incident happened with the same manager ,called Cecil,when she refused to provide help to us to print our Easy Jet boarding pass with the excuse that it was coming in Spanish and not in french. Overall the hotel is fine but these kind of managerial style spoils the job of any team....thanks

TripAdvisor certified review
Solo travel - 24/03/2013
« very caring staff »

I have stayed for a business conference. Front desk service and a sincere care was fantastic. I had a problem receiving my package delivery due to the snow storm. Eventulally, the package arrived, but after my check out. Charline at the front desk conacted me several times to have the package forwarded to my designated address. The sincereness in such action was not something you typically expect from hotels in Paris, or in France.

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