Hotel - Mercure Paris Porte d'Orléans Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Porte d'Orléans Hotel

Our hotels AccorHotels
3.5/5 424 reviews
All hotels in Montrouge
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 139.00 EUR Non member rate
From 132.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Public undercover car park available, under renovation until July 31, 2017. (Paying, Nearby)
    • Bus/car park available, under renovation until July 31, 2017 inclusive. (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00 (snack only)

Business services

  • 6 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

The range of fully air-conditioned rooms offering free Wi-Fi will ensure that you have a relaxing stay that meets all your expectations.Choose between a Standard Room and a Privilege Room that offers a wider range of services. For even greater comfort, the Junior Suite and its lounge area will ensure your stay is perfect.

  • 188 rooms
  • 127 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 6 connecting rooms
    • Emergency exit map
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Manual temperature control
    • Automatic temperature control
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,943 reviews

Our guest reviews for Mercure Paris Porte d'Orléans Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 424 reviews
AccorHotels certified review
Simon Business - 06/06/2018
« Perfectly fine »

Bed was confirmable and the food was excellent. Only issue was the lack of safe in the room

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Mister R. Thank you very much for this nice comment :) I am very happy that your stay was good ! Actually there is no safe in rooms but we have some safety deposit boxes at the reception, do not hesitate to ask for it during your next stay ;) Have a good day ! Stéphanie DEAT Welcomer

AccorHotels certified review
Tami Business - 04/05/2018
« it was standard, ok. »

The breakfast was excellent, I did not like the cleanliness of the floors and "basic" shampoos and soaps.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Mrs K. Thank you very much for your comment ! All your feedbacks will be important for us to develop our service offering. I hope to see you again during your next parisian stay... Have a good day, Stéphanie DEAT Welcomer

AccorHotels certified review
Sabine K. Business - 04/05/2018
« Nice stay, friendly welcome. »

I very much enjoyed the service and welcome @ reception, very friendly, helpful and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Mrs K. I very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie DEAT Welcomer

AccorHotels certified review
Anonymous Business - 03/05/2018
« average »

average

AccorHotels certified review
Dr S. B. Business - 29/04/2018
« Lost Travel Bag in Hotel Lobby »

Lost my Bag and hotel said not responsible. So anyone can enter and do anything no security.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sivakumar Buddha, Thank you for taking your time to make us a feedback. Like we already discuss together and again I'm really sorry about the inconvenience... not usual of our location here. But, please be sure that we was really concerned about what happened and we did everything that we could. Do not hesitate to contact us for further question, Sincerely, Klervie FOULON Guest Relation Manager

AccorHotels certified review
A. Business - 27/04/2018
« Great »

It has been easy to book by phone, and then modify, and modify, and modify. Hotel is in a quiet street, in the close vicinity of the Paris Ring. Check In was fast. Check Out was fast. I apreciated the possibilty to have Dinner on Sunday evening. Meal was great (particularly the cold soup and the glass of "Pouilly Fuissé" with the crusted seabass). Breakfast is fine, apart from the scramble eggs (seems it is not allowed to use real eggs for that) I would suggest larger glasses for the fresh Orange juice as a matter of safety. They have an amazing machine that takes oranges at the top and deliver the fresh juice at the bottom, which operation is an attrcation for engineers brain. The risk at the end to have more juice in your shoes than in the glass itself if you keep on watching the process and forget you have to stop it :) Bedrooms are OK and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Mister A. Thank you very much for this great feedback ! I am very happy that your stay was good. Concerning our breakfast and especially the orange juice machine, that's a very good idea to suggest larger glasses to protect every engineers' shoes ;) I hope seeing you again... Sincerely, Stéphanie DEAT Welcomer

AccorHotels certified review
Mia Business - 20/04/2018

Good service and very friendly and helpful staff, however interior would benefit from renovation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maija G., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. Concerning renovation, we renovate along the way, our rooms, so it will be a pleasure for me to welcome you again in one of them. Thank you again for sharing your experience. Sincerely, Stéphanie DEAT Welcomer

AccorHotels certified review
Tom G. Solo - 14/04/2018
« Good stay »

Clean room , washing facilities good , hot water, clean towels. Hotel good , did not eat in hotel but resturant looked good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister G. Thank you very much for this comment!! I am delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for try our restaurant... Stéphanie DEAT Welcomer

AccorHotels certified review
Serge R. Solo - 05/04/2018
« A very confortable hotel with great staff. »

From beginning to end, everything was very pleasurable, efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister R. I very much appreciate your comments, thank you very much ! It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie DEAT Welcomer

AccorHotels certified review
Anonymous Business - 04/04/2018
« Nothing to write home about, an uninspiring city hotel »

The heating was on but the temperature was too hot. We had to sleep with the window open and the heating switched off. The room was clean. At 10:00 we wanted a drink at the bar - no staff. Breakfast was very good. Reception staff were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister M. Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte d'Orléans. I am really sorry for inconvenience caused during your stay. Concerning the heating, know that you can contact the reception at every moment during your stay to fix something in your room. Concerning the lack of staff at the bar, don't hesitate again de ask for someone at the reception close to the bar. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphanie DEAT Welcomer

AccorHotels certified review
Anonymous Business - 23/03/2018

Sans surprise...

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur T. Merci d'avoir pris le temps de répondre à notre questionnaire afin de nous aider dans notre démarche de développement. A bientôt. Bien à vous, Stéphanie DEAT

AccorHotels certified review
Anonymous Business - 14/03/2018
« Not good »

Cleaning lady came in my room at 8.30 while I was getting dressed which was very stressful and said she was given instructions to do the room at that hour. At that time I still hadn't had breakfast, so really not sure why such instructions could have been given.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss L, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte d'Orléans. Please allow me to express my sincerest apologies for this situation.... Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Klervie FOULON Responsable expérience client

AccorHotels certified review
Milena M. Business - 06/02/2018
« Nice, pleasent hotel, very clean rooms, kind stuff, excellent parking »

I had a very good experience with this hotel. The location is excellent if you have some bussiness meeting in Montrouge and also pretty close to city center. The reception is very nice, people are kind and very helpful. Hotel has also excellent parking. My only suggestion is very poor light in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise BAZIN Leader reception

AccorHotels certified review
Atlite Business - 24/01/2018
« Good hotel price quality wise »

The room and bathroom were clean. Only on the first day breakfast the breakfast room was a bit a mess. No plates available and some of the food were gone. It was 9.00am on thursday. The rest of the stay were ok though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., Thank you for your comment after your stay at our hotel. Thank you for your overall satisfaction and your trust. However, we apologize for the breakfast of 19th, we have indeed had a large influx of people to a large group. In addition, you specify an unhappiness with your reception booked at the time of check in and check out .. I am at your disposal to discuss of more details if you want... but be assured that this is not representative of the service and the welcome that we wish to reserve daily for our customers. Hoping to have the pleasure of welcoming you back, Sincerely Klervie FOULON Responsable expérience client

AccorHotels certified review
Anonymous Business - 24/01/2018

TRES SATISFAIT EN GENERAL

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur T., Quel plaisir de recevoir ce 100% et votre satisfaction ! Je transmettrai ces belles vitamines aux équipes soyez assuré de cela ! Au plaisir de vous revoir, Bien à vous, Klervie FOULON Responsable expérience client

AccorHotels certified review
F. D. Business - 18/01/2018
« efficient »

Nice welcome Quick service Quiet room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., Thank you very much for this feed back ! Our team will be pleased to read that ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klervie FOULON Responsable expérience client

AccorHotels certified review
J Business - 18/01/2018
« Adequate »

Room fine. Breakfast poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. Regarding breakfast, I am sorry that the variety of products did not satisfy you. Very soon, we will launch our brand new breakfast and I hope you will discover it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klervie FOULON Responsable expérience client

AccorHotels certified review
Dr L. L. Solo - 15/01/2018
« lot of weak points »

1. too loud (ventilators before Window) 2. negligent replenishment of tea,coffee and cups 3. restaurant closed friday/saturday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr l., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Klervie FOULON Responsable expérience client

AccorHotels certified review
José A. S. Families - 03/01/2018
« 17 minutes for the check in .... I have made the check in online. »

The Air dryer was broken, no towels and no chance of towels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Silva, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. To apologize us, we are going to offer to you on your loyalty card 2000 points (so 40€) that you could use in all of our Accor Hotels. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Klervie FOULON Responsable expérience client

AccorHotels certified review
Antonio G. Business - 13/12/2017
« At arrival, I was given a room and when I come into, it was not yet prepared. Never happened to me in 45 years of travelling. »

The checkin was bad and the check out took a lot of time, the IT systems did not work properly.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 139.00 EUR Non member rate
From 132.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 90 m ibis Paris Porte d'Orleans
ibis Paris Porte d'Orleans Hotel
From
From 76.00 EUR Non member rate
From 72.20 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 270 m ibis Styles Paris Porte d'Orleans
ibis Styles Paris Porte d'Orleans Hotel
From
From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 300 m ibis budget Paris Porte d'Orleans
ibis budget Paris Porte d'Orleans
From
From 67.00 EUR Non member rate
From 63.65 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 310 m Novotel Paris 14 Porte d'Orléans
Novotel Paris 14 Porte d'Orléans Hotel
From
From 134.00 EUR Non member rate
From 127.30 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in MONTROUGE
See rates