Hotel - Mercure Paris Porte d'Orléans Hotel
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Mercure Hotel

Mercure Paris Porte d'Orléans Hotel

13 rue Francois Ory 
92120  MONTROUGE
FRANCE

380 reviews
TripAdvisor Rating Based on 380 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking (Nearby)
    • Public undercover car park available, under renovation until July 31, 2017. (Paying, Nearby)
    • Bus/car park available, under renovation until July 31, 2017 inclusive. (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking (Nearby)
    • Public undercover car park available, under renovation until July 31, 2017. (Paying, Nearby)
    • Bus/car park available, under renovation until July 31, 2017 inclusive. (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00 (snack only)

Business services

  • 6 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

The range of fully air-conditioned rooms offering free Wi-Fi will ensure that you have a relaxing stay that meets all your expectations.Choose between a Standard Room and a Privilege Room that offers a wider range of services. For even greater comfort, the Junior Suite and its lounge area will ensure your stay is perfect.

  • 188 rooms
  • 127 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 6 connecting rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • Automatic temperature control
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,950 reviews

Our guest reviews for Mercure Paris Porte d'Orléans Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 380 reviews
AccorHotels certified review
Tom S. Business - 15/08/2017
« Very pleasant »

I stayed for work from Monday to Thursday and my family visited over the weekend. The staff were very helpful as always and a late check out on Sunday due to a late Eurostar was not trouble at all

AccorHotels certified review
Rowdy D. Business - 31/07/2017
« Great renovations to a hotel i stayed at 5 years ago! »

The front desk staff was great, very accommodating and helpful! The Room was spacious enough for myself but the air condition was a little on the blah side and didn't really cool the room down enough for my taste! The breakfast had a nice selection, but unfortunately, the eggs and sausages were both cold and i got there a good half hour before they were to shut down. I was put off by the servers as when i walked in to have breakfast they acted as if it was a burden for them to serve me with still 30 minutes of breakfast service to go. One of the young men acted as if he didn't even want to seat me, the other two were totally great and happy to help me when i needed something. The second day i went down for breakfast there were no eggs on the buffet and i had to ask three times if they would be making more. This was really my only disappointment in the hotel

AccorHotels certified review
Alex W. Families - 26/07/2017
« Satisfied »

Clean, quiet, good food in breakfast

AccorHotels certified review
Mohamed M. Business - 26/07/2017
« Good experience »

agreeable stay

AccorHotels certified review
Jim Business - 21/07/2017
« Mr »

A really pleasant stay, but air conditioning was not effective, and it meant I only slept for around 2 hours

AccorHotels certified review
Steve H. Business - 20/07/2017
« Satisfactory »

For 2 day business meeting and my expectations were met for a large hotel cjain

AccorHotels certified review
Anonymous Business - 09/07/2017
« Hotel calme et agreable »

Idem

AccorHotels certified review
Anonymous Business - 09/07/2017

Super

AccorHotels certified review
G. Business - 29/06/2017
« Nice room but too many noise »

I was staying in the 2nd floor, on top of meeting rooms, and for an unknown reason, even by night, they were a lot of chairs noise, preventing me to sleep weel. I had to ask ear plugs at the reception desk, to sleep "well". That's not the level of service expected from a Mercure hostel.

AccorHotels certified review
Juha Business - 26/06/2017
« oasis on a burning hot summer day »

it was hotter than hell in Paris last week , over 100F ( 37-38C). Mercure's air conditioning in the rooms revived me to the next day! Thanks!

AccorHotels certified review
Anonymous Friends - 08/06/2017
« Noisy and Messy »

Lots of building work going on around hotel - from 0730 in the morning noise was intolerable. Car Park work meant no lift access and walkway to car park was muddy and messy. Restaurant had 3 starters and 2 mains meaning we had to find a restaurant in an area where there are not many

AccorHotels certified review
Anonymous Business - 07/06/2017
« Correct »

Hôtel correct.

AccorHotels certified review
Tom Business - 05/06/2017
« Very good »

Staff are friendly and very accommodating

AccorHotels certified review
Anonymous Business - 07/05/2017

disappointing for 4 star hotel. Dirty carpet, smelly room, room door fissured and piece of wood door on the floow. Electricity outage during breakfast so we could not make coffee and eating in the dark.

AccorHotels certified review
Anonymous Business - 07/05/2017

The staff of this hotel is very helpful and accommodating. Our room was very clean and comfortable.

TripAdvisor review
Business - 07/05/2017
« Quiet hotel »

This was our first stay in France and we were here for a conference. This hotel was convenient to the metro and our conference sight. The staff was very attentive to our needs. My only complaint was that on a very rainy night there were no restaurants open within a short distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teresa, Thank you for your comment posted after your stay at Mercure Paris Porte d'Orleans. Your feedbacks and your confidence are a great satisfaction for our teams. The hotel is indeed located close to the T3a tram and the L4 metro. Concerning the restaurant, it is open in the evening from Sunday to Thursday included, from 7 pm to 10.30 pm. For the rest of the time, our Mshop remains at your disposal if you do not wish to leave the hotel because of the rain! :) We hope to see you soon in our establishment! Best regards, Marine Bonnet Revenue Manager

AccorHotels certified review
Anonymous Business - 05/05/2017

Shower drain was blocked told reception but still not fixed. No safe in the room. Really don't think this is a 4 star at all. Dirty around the windows in the restaurant, think spiders have a room there. The room and details just not to the standards I have seen. Paint off walls, toilet seat damaged.

AccorHotels certified review
Anonymous Business - 02/05/2017

Very "used" hotel. Dirty cups for the tea I ordered. Disappointing.

TripAdvisor review
Solo travel - 27/04/2017
« Tired hotel and poor service »

I stayed for 3 nights over the weekend that included the 1st round of the Presidential election. For 2 of those nights, the restaurant didn't open (no reason given) and one day my room was not cleaned. I think this probably says enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear host, Thank you for taking the time to tell us about your stay. As stated on all reservation channels, our restaurant is closed on Saturday and Sunday evenings. We are sorry to read that you were not informed. As for cleaning of the room: it is cleaned every day unless you put a "do not disturb" sign on the door handle. In this case, it is always possible to ask for cleaning of the room later in the day. We hope you will trust us again on your next visit. Regards, Marine Bonnet Revenue Manager

AccorHotels certified review
Anonymous Solo - 25/04/2017

The hotel was clean and reasonably welcoming. But the restaurant was closed on 2 of the 3 nights of my stay - this seemed to be news to the reception staff and I never did quite understand WHY it was closed - and my room was not cleaned on 1 day. This last mentioned issue was unacceptable in a modern hotel.

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