Hotel - Mercure Paris Arc de Triomphe Etoile Hotel
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Mercure Hotel

Mercure Paris Arc de Triomphe Etoile Hotel

27 avenue des Ternes 
75017  PARIS
FRANCE

641 reviews
TripAdvisor Rating Based on 641 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Deposit before 9am,pick up 8pm,except sun & b.h (Paying)
    • Shoe shine machine

Catering

  • 1 restaurant(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy relaxing in our modern and functional Superior Rooms, all fitted with color therapy lighting. For even more comfort, you could stay in one of our two suites measuring 323 sq. ft. (30 m²) and featuring a private terrace.

  • 54 rooms
  • 51 non-smoking rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 1,054 reviews

Our guest reviews for Mercure Paris Arc de Triomphe Etoile Hotel

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 641 reviews
Certificate of excellence 2016
AccorHotels certified review
Shirley Solo - 13/07/2017
« Location is very convenient. »

I have stayed this hotel several times whenever I traveled in Paris. I like to stay here because the location is an important factor for my stay. Moreover, the room is very clean, and the breakfast is fine. The hotel is small but it's fine for me.

AccorHotels certified review
Petersen Business - 06/07/2017
« Nice location. Not well organised staff.  »

Hotel is OK - good location and nice renovated rooms. But two times now I have experienced that I have to write the hotel to get my invoice - despite having delivered my business Card with email at check-in

AccorHotels certified review
Olivier Business - 04/07/2017
« quite disappointing »

No elevator I was invoiced twice I had to call twice to get an invoice Fast checkout doesn't work

AccorHotels certified review
Nick Business - 23/06/2017
« Hotel under contruction, critical systems not working, overprice for the facilities as compared to others »

The hotel has very limited facilities and was under major renovation which was not disclosed. For example there is only one elevator capable of only four people which was not functioning for two days of visit. This caused us having to walk and down seven floors including with luggage. The room was adequate but as compared to other similar priced hotels which our company has used in Paris was significantly overpriced.

AccorHotels certified review
Anonymous Solo - 18/06/2017
« Short stay »

Good as always, refurbishment almost completed

AccorHotels certified review
Eric Business - 16/06/2017
« disappointing »

Hotel under renovation. Poor quality work on the renovation.

AccorHotels certified review
Jennifer Couples - 13/06/2017
« Great Service and location! »

Our brief stay at Hôtel Mercure Paris Arc de Triomphe Etoile was excellent! I had sprained my ankle while walking to the Champ Elysees and the staff were very accommodating to my situation. We had requested our room to be made up earlier as i needed to rest my leg. The service staff were excellent. Please convey our thanks to the 2 lovely ladies during the the breakfast times. The front office staff were very welcoming and pleasant. This made our (my) stay a happy one despite the hotel going through refurbishment. Location is excellent. We will stay at Hôtel Mercure Paris Arc de Triomphe Etoile upon return.

AccorHotels certified review
Nick Families - 07/06/2017

Staff very helpful when requests made.

AccorHotels certified review
S. M. Business - 07/06/2017
« Convenient location and good rooms (clean & modern) »

Good

TripAdvisor certified review
Friends getaway - 06/06/2017
« Good location, but!!! »

Construction is ongoing at this hotel. Rooms are small and for the price I expected more. Also, the breakfast is way overpriced for what you get. Save yourself the money and go to a cafe. Disappointed with the hotel, but it's location is good.

AccorHotels certified review
Magdalena W. Business - 31/05/2017
« Business stay in Paris.  »

Very comfortable room, fresh bathroom fittings and linen. Good breakfast. Convenient for public transport.

AccorHotels certified review
No N. Business - 30/05/2017
« It is a good quality hotel. »

The quality of the refurbishment work was very disappointing: the paint finish is well below standard, there is mastic everywhere in the bathroom and electric plugs are fixed at interesting angles. It did not affect the comfort of the stay but for the price you would expect something much better. You should ask for correction or your money back from your contractor. The two ladies at breakfast are just at the limit of politeness. They make you feel you are there for them and not the other way around. I found it safer not to disturb them.

AccorHotels certified review
Michel Business - 20/05/2017
« Nice hotel - recently renovated »

The hotel is perfectly located, close to RER and metro, close to Arc de Triomphe and a nice area of Paris to stroll. The room have been redecorated (or are still being redecorated - May 2017), which means there are builders in the building, once in a while fresh paint smell, and the front desk is not yet operational. The new room I had was modern, great shower/bathroom, comfortable beds; perfect to say. I would for sure return, and definitely like to experience it when the hotel has finalised redecorations.

AccorHotels certified review
Jon Friends - 16/05/2017
« Comfortable in a hotel being refurbished »

The stay overnight was absolutely fine. The room had recently been refurbished and was excellent. The rest of the hotel was being refurbished and whilst it didn't influence the stay it would have been appropriate to have known that this was the case and perhaps the hotel should not have charged the full price with limited services.

AccorHotels certified review
Anonymous Business - 05/05/2017

Very good

AccorHotels certified review
Anonymous Solo - 22/03/2017

Stay was good, although there was an early morning fire alarm on the Saturday.

AccorHotels certified review
Anonymous Solo - 16/02/2017

As usual, Hotel''s location ease of use, really suit my time in Paris as a combination of business and social.

AccorHotels certified review
Anonymous Business - 10/02/2017

stayed before, but recent improvements (minibar, little shop downstairs) have been good

AccorHotels certified review
Anonymous Business - 04/02/2017

very dirty room, poor quality breakfast, no welcome drink on arrival

AccorHotels certified review
Anonymous Business - 26/01/2017

Always a great experience with superior services

Our most recent 20 reviews
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