Hotel - Mercure Paris Arc de Triomphe Etoile Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Arc de Triomphe Etoile Hotel

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4.0/5 663 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Public indoor parking  (Nearby)
  • Pet allowed 10  EUR
  • Breakfast
  • Manual temperature control

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Public indoor parking  (Nearby)
  • Pet allowed 10  EUR
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Deposit before 9am,pick up 8pm,except sun & b.h

Catering

  • Breakfast
  • 1 restaurant(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy relaxing in our modern and functional Superior Rooms, all fitted with color therapy lighting. For even more comfort, you could stay in one of our two suites measuring 323 sq. ft. (30 m²) and featuring a private terrace.

  • 54 rooms
  • 51 non-smoking rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 1,160 reviews

Our guest reviews for Mercure Paris Arc de Triomphe Etoile Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 663 reviews
AccorHotels certified review
Ajay G. Couples - 06/11/2017
« Friendly, Great Location »

The staff was very helpful and accomodating. The stay was comfortable even though, by American standard, rooms were small and somewhat tight.

AccorHotels certified review
Anonymous Business - 23/10/2017
« Good location, but price/quality ratio questionable »

Good breakfast, updated bathroom View on a roof full of building material

AccorHotels certified review
Mohamed S. Business - 22/10/2017

It was good except that I have paid all my stays upon arrival and I didn’t like it

AccorHotels certified review
Keith M. Business - 15/10/2017
« Very convenient and pleasant stay »

It was very good. Staff friendly, room clean and well appointed, good location

AccorHotels certified review
Anonymous Business - 07/10/2017
« Very good and the staff were very nice »

Im trying out few hotels in Paris as i frequently have meetings here and i will definitely recommend this is as one of the value for money hotel. Good area, nice clean room, friendly and helpful staff. Its near to metro, rer, eateries, convenient store and many shopping lots, not too forget the beautiful arc de troimphe.

AccorHotels certified review
Vicky Couples - 29/09/2017
« Average accommodation »

Lifts are very small, only just fit 2 people with bags. The bathroom doesn’t work well the way the door is so huge and swings into the bathroom, the water from the shower goes on the floor. The rooms don’t have mini bar that is misleading it’s downstairs.

AccorHotels certified review
Anonymous Solo - 25/09/2017
« refreshing »

central location , comfortable stay

TripAdvisor review
Couples - 19/09/2017
« Paris »

Excellent , however,,inability to have stay extended for 3 days was inconvenient, needed to move to inferior accommodation. place to stay in real Paris not tourist Paris. Would recommend to family and friends, would stay there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenevo, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Arc de Triomphe Etoile. It is always a pleasure to receive positive feedback. However, please allow our sincerest apologies for not being able to extend your stay in the same room category. Our hotel was fully booked at that time. Thank you for sharing your experience, and we hope you will soon visit us again. Sincerely,

AccorHotels certified review
Adl Business - 17/09/2017
« three-stars experience (not at the level of four stars) »

In the morning, water was barely warm. The separate room with the toilet was extremely small, to much to be of any comfort. The rest is ok.

AccorHotels certified review
Kenneth E. Couples - 14/09/2017
« Mr Kenneth E. »

Experience staying was excellent,however I was extremely disappointed I was unable to extend my stay by three days, and needed to find alternative accommodation.

AccorHotels certified review
Anonymous Business - 07/09/2017
« Good hotel near conference centre »

The hotel is clean and conveniently located when attending a conference. The bed was comfortable and the breakfast was fine. On the first morning of my stay there was no hot water in the shower. This was very unpleasant. When I kindly complained at reception about the inconvenience I was not offered an apology or a compensation. Given that this is a very expensive hotel, I do not think that experience was worth €230/night. The rest of my stay was pleasant and check-in/check-out was easy.

AccorHotels certified review
Hs Couples - 01/09/2017
« Great Location »

Great Location. Very comfortable and clean room Professional, courteous and helpful members of staff

AccorHotels certified review
Per W. Couples - 23/08/2017
« Visit to Paris »

I have stayed three times at this hotel. My experience this time was according to my expectations. Morover, this time I got a newly renovated room. I understand that much of the hotel has been renovated the last 12 momths.

AccorHotels certified review
Anonymous Couples - 16/08/2017
« Easy great location »

Easy check in and out

AccorHotels certified review
Lisa Couples - 16/08/2017
« Not as good as it used to be but excellent service »

I've submitted the following TripAdvisor review: The last time we stayed here was 10 years ago and we remembered it as being well-located (which it still is) But we loved the modern rooms, a highlight of which was the coloured lights. We were disappointed to find that they have just taken out the coloured lights because of complaints that the rooms looked like a bordello! We had a room at the back (225) which overlooks a not so attractive courtyard. The last time we were here, we had a room at the front, all of which have a view of a nice Parisian street. Very quiet, thanks to the glazing. I suspect that the hotel is still in the midst of renovation as paint and door numbers are missing. It's a bit of a shame, as the renovation seems to have made the rooms quite bland. Beautifully comfy beds, apparently all new. The rooms are a good size by Parisian standards, and given that you can pay an arm and a leg for really average hotels, this one is good value. Very good breakfast. Well located, just a few minutes from Metro stations and there are bus stops all around. Thanks to the very professional and friendly staff! https://www.tripadvisor.com/ShowUserReviews-g187147-d197499-r51…-Mercure_Paris_Arc_de_Triomphe_Etoile-Paris_Ile_de_France.html#

AccorHotels certified review
V. Families - 08/08/2017
« Well, well, well.... it might not have been precisely a Mercure, but that's all right! »

Unexpected not so good Mercure!

AccorHotels certified review
Patricia Solo - 02/08/2017
« The hotel was clean with nice amenities and staff was quite pleasant. »

The staff was willing to assist in any way that was asked. The breakfast was good and the breakfast room was always kept clean. The staff in the breakfast room was quick.

TripAdvisor review
Carolyn W Business - 22/07/2017
« Helpful staff »

Hotel was comfortable, rooms are small however, rooms in Paris are generally small and this was one of the larger ones for the price. A good stay, very helpful staff, centrally located. I would recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolyn W, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Arc de Triomphe Etoile. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Shirley Solo - 13/07/2017
« Location is very convenient. »

I have stayed this hotel several times whenever I traveled in Paris. I like to stay here because the location is an important factor for my stay. Moreover, the room is very clean, and the breakfast is fine. The hotel is small but it's fine for me.

AccorHotels certified review
P. Business - 06/07/2017
« Nice location. Not well organised staff. »

Hotel is OK - good location and nice renovated rooms. But two times now I have experienced that I have to write the hotel to get my invoice - despite having delivered my business Card with email at check-in

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