Hotel - Mercure Paris Arc de Triomphe Etoile Hotel
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Mercure Hotel

Mercure Paris Arc de Triomphe Etoile Hotel

27 avenue des Ternes 
75017  PARIS
FRANCE

646 reviews
TripAdvisor Rating Based on 646 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Public indoor parking  (Nearby)
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Public indoor parking  (Nearby)
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Deposit before 9am,pick up 8pm,except sun & b.h

Catering

  • 1 restaurant(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy relaxing in our modern and functional Superior Rooms, all fitted with color therapy lighting. For even more comfort, you could stay in one of our two suites measuring 323 sq. ft. (30 m²) and featuring a private terrace.

  • 54 rooms
  • 51 non-smoking rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 1,094 reviews

Our guest reviews for Mercure Paris Arc de Triomphe Etoile Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 646 reviews
AccorHotels certified review
Kenneth E. Couples - 14/09/2017
« Mr Kenneth E. »

Experience staying was excellent,however I was extremely disappointed I was unable to extend my stay by three days, and needed to find alternative accommodation.

AccorHotels certified review
Anonymous Business - 07/09/2017
« Good hotel near conference centre »

The hotel is clean and conveniently located when attending a conference. The bed was comfortable and the breakfast was fine. On the first morning of my stay there was no hot water in the shower. This was very unpleasant. When I kindly complained at reception about the inconvenience I was not offered an apology or a compensation. Given that this is a very expensive hotel, I do not think that experience was worth €230/night. The rest of my stay was pleasant and check-in/check-out was easy.

AccorHotels certified review
Hs Couples - 01/09/2017
« Great Location »

Great Location. Very comfortable and clean room Professional, courteous and helpful members of staff

AccorHotels certified review
Per W. Couples - 23/08/2017
« Visit to Paris »

I have stayed three times at this hotel. My experience this time was according to my expectations. Morover, this time I got a newly renovated room. I understand that much of the hotel has been renovated the last 12 momths.

AccorHotels certified review
Anonymous Couples - 16/08/2017
« Easy great location »

Easy check in and out

AccorHotels certified review
Lisa Couples - 16/08/2017
« Not as good as it used to be but excellent service »

I've submitted the following TripAdvisor review: The last time we stayed here was 10 years ago and we remembered it as being well-located (which it still is) But we loved the modern rooms, a highlight of which was the coloured lights. We were disappointed to find that they have just taken out the coloured lights because of complaints that the rooms looked like a bordello! We had a room at the back (225) which overlooks a not so attractive courtyard. The last time we were here, we had a room at the front, all of which have a view of a nice Parisian street. Very quiet, thanks to the glazing. I suspect that the hotel is still in the midst of renovation as paint and door numbers are missing. It's a bit of a shame, as the renovation seems to have made the rooms quite bland. Beautifully comfy beds, apparently all new. The rooms are a good size by Parisian standards, and given that you can pay an arm and a leg for really average hotels, this one is good value. Very good breakfast. Well located, just a few minutes from Metro stations and there are bus stops all around. Thanks to the very professional and friendly staff! https://www.tripadvisor.com/ShowUserReviews-g187147-d197499-r51..-Mercure_Paris_Arc_de_Triomphe_Etoile-Paris_Ile_de_France.html#

AccorHotels certified review
Valenzuela Families - 08/08/2017
« Well, well, well.... it might not have been precisely a Mercure, but that's all right! »

Unexpected not so good Mercure!

AccorHotels certified review
Patricia Solo - 02/08/2017
« The hotel was clean with nice amenities and staff was quite pleasant. »

The staff was willing to assist in any way that was asked. The breakfast was good and the breakfast room was always kept clean. The staff in the breakfast room was quick.

TripAdvisor review
Carolyn W Business - 22/07/2017
« Helpful staff »

Hotel was comfortable, rooms are small however, rooms in Paris are generally small and this was one of the larger ones for the price. A good stay, very helpful staff, centrally located. I would recommend.

AccorHotels certified review
Shirley Solo - 13/07/2017
« Location is very convenient. »

I have stayed this hotel several times whenever I traveled in Paris. I like to stay here because the location is an important factor for my stay. Moreover, the room is very clean, and the breakfast is fine. The hotel is small but it's fine for me.

AccorHotels certified review
P. Business - 06/07/2017
« Nice location. Not well organised staff. »

Hotel is OK - good location and nice renovated rooms. But two times now I have experienced that I have to write the hotel to get my invoice - despite having delivered my business Card with email at check-in

AccorHotels certified review
Olivier Business - 04/07/2017
« quite disappointing »

No elevator I was invoiced twice I had to call twice to get an invoice Fast checkout doesn't work

AccorHotels certified review
Nick Business - 23/06/2017
« Hotel under contruction, critical systems not working, overprice for the facilities as compared to others »

The hotel has very limited facilities and was under major renovation which was not disclosed. For example there is only one elevator capable of only four people which was not functioning for two days of visit. This caused us having to walk and down seven floors including with luggage. The room was adequate but as compared to other similar priced hotels which our company has used in Paris was significantly overpriced.

AccorHotels certified review
Anonymous Solo - 18/06/2017
« Short stay »

Good as always, refurbishment almost completed

AccorHotels certified review
Eric Business - 16/06/2017
« disappointing »

Hotel under renovation. Poor quality work on the renovation.

AccorHotels certified review
Jennifer Couples - 13/06/2017
« Great Service and location! »

Our brief stay at Hôtel Mercure Paris Arc de Triomphe Etoile was excellent! I had sprained my ankle while walking to the Champ Elysees and the staff were very accommodating to my situation. We had requested our room to be made up earlier as i needed to rest my leg. The service staff were excellent. Please convey our thanks to the 2 lovely ladies during the the breakfast times. The front office staff were very welcoming and pleasant. This made our (my) stay a happy one despite the hotel going through refurbishment. Location is excellent. We will stay at Hôtel Mercure Paris Arc de Triomphe Etoile upon return.

AccorHotels certified review
Nick Families - 07/06/2017

Staff very helpful when requests made.

AccorHotels certified review
S. M. Business - 07/06/2017
« Convenient location and good rooms (clean & modern) »

Good

TripAdvisor review
Friends getaway - 06/06/2017
« Good location, but!!! »

Construction is ongoing at this hotel. Rooms are small and for the price I expected more. Also, the breakfast is way overpriced for what you get. Save yourself the money and go to a cafe. Disappointed with the hotel, but it's location is good.

AccorHotels certified review
Magdalena W. Business - 31/05/2017
« Business stay in Paris. »

Very comfortable room, fresh bathroom fittings and linen. Good breakfast. Convenient for public transport.

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