Hotel - Mercure Paris Arc de Triomphe Étoile Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Arc de Triomphe Étoile Hotel

4.0/5 711 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Public indoor parking  (Nearby)
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Deposit before 9am,pick up 8pm,except sun & b.h

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Enjoy relaxing in our modern and functional Superior Rooms, all fitted with color therapy lighting. For even more comfort, you could stay in one of our two suites measuring 323 sq. ft. (30 m²) and featuring a private terrace.

  • 54 rooms
  • 51 non-smoking rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Iron in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,568 reviews

Our guest reviews for Mercure Paris Arc de Triomphe Étoile Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 711 reviews
Nthao Couples - 16/09/2018 AccorHotels certified review
« Pleasant experience »

wonderful experience at the hotel

Ghassan D. Couples - 13/09/2018 AccorHotels certified review
« Staff not organized & no coordination. »

Wasn’t similar to other Mercure Hotels’s. The staff was not organized at all even no cordination between the shifts.

Oscar M. Couples - 13/09/2018 AccorHotels certified review
« Quite good and satisfactory experience along our stay in Mercure Hotel at ave des Ternes = Paris »

Great location. Friendly atmosphere.

Craig Business - 03/09/2018 AccorHotels certified review
« Very nice week in Paris »

I was in Paris for the Cigre conference and spent 7 nights at the Mercure Paris Arc de Triomphe Étoile hotel. The stay was pleasant, and the room was clean and comfortable. The location was a bit far from the conference center, but the location near the Arc de Triomphe was great. The tea pot and refrigerator were appreciated, but it would have been nice if a desk had been in the room. That would have made working in the room more convenient. I had a delayed bag, and the front desk staff did a great job at keeping me informed on the progress of the airline to deliver the bag. In all, the front desk staff was pleasant and most helpful. I would definitely consider staying at this hotel on a return trip to Paris.

Mayra B. Couples - 20/08/2018 AccorHotels certified review

I was mainly satisfied during my stay at the Mercure, however there were incidents when our hotel room was not completely clean such as not having a clean toilet and sink. There was a day were our hotel door was left open by cleaning staff. Not only that, but an inexpensive souvenier (snow globe) that had been purchased went missing. I assume cleaning staff might've accidentally broken it and I was not informed. I'm not quite sure what could've happened but it was not in my room when I checked out.

Trevor Business - 19/08/2018 AccorHotels certified review
« Updated Hotel »

Excellent location, recently updated, my preferred choice to stay in Paris on business.

Bader A. Couples - 19/08/2018 AccorHotels certified review
« Fantastic »

The room the service the hospitality the ease of communication with the staff everything was superb

Sander Couples - 12/08/2018 AccorHotels certified review
« W. »

Our Stay Was great. The service Was exelent, and i had a trickey problem, but the reseptionist Was glad to help and we fiksed the problem. Except from that the rom was Good but there did not seem like they had washed the floor when we first arrived. But when we came Back to aour room the second night it seemd like they had at lest wacuum cleaned IT.

Amy Couples - 02/08/2018 AccorHotels certified review
« Fantastic service and location »

The hotel staff (especially Laurent) were very helpful in making our stay perfect. They provided a personalised stay and helped my partner arrange the perfect proposal. The experience was perfect from start to beginning. The hotel location couldn’t have been better for us and was very close to metro links.

Tim Solo - 01/08/2018 AccorHotels certified review
« A great little room in an good location, with a lovely rooftop terrace. »

Booked online well in advance for an excellent price. A well located hotel with small but very functional rooms. And a delightful 8th floor terrace.

Rafic Families - 01/08/2018 AccorHotels certified review
« A modern and travel-friendly hotel at the heart of Paris. »

Friendly staff. Comfortable rooms. However, the room's floor was not very clean.

Susan G. Couples - 01/08/2018 AccorHotels certified review
« Enjoyable »

Comfortable and clean. Walking distance to shops and restaurants.

Murtala R. Couples - 28/07/2018 AccorHotels certified review
« Is very good. »

Everything is excellent except the lift that is tiny.

Anonymous Families - 27/07/2018 AccorHotels certified review
« perfect location »

Excellent - clean hotel , great location

Anonymous Families - 18/07/2018 AccorHotels certified review
« Good hotel. »

Good value for money. More business oriented. Clean and good mannered staff.

Carlo P. Families - 12/07/2018 AccorHotels certified review
« Carlo p. »

Great location, walk to arc de triomphe, cafes. Friendly staff and nice rooms

Varpu M. Families - 10/07/2018 AccorHotels certified review
« Good »

One thing what i hope toi try Make better. The toilet Haven 't Any place where a towel van dry on... And maybe on a breakfast should Be vegetabels: tomatos, cucumber ,salad

Bettina E. Business - 04/06/2018 AccorHotels certified review
« As always- a wonderful service »

From checking to check out a wonderful service

David Business - 22/05/2018 AccorHotels certified review
« Great location, great service and nice facilities »

Had an efficient and pleasant stay for business travel. Convenient location and helpful team.

Charles Couples - 16/05/2018 AccorHotels certified review
« Somewhat unsatisfactory »

The sink in our original room malfunctioned. We were offered another room (choice of two). When we moved into our chosen room we discovered articles of clothing and an item on the room floor. The room had not been properly cleaned. We were offered an upgrade to another room and it was fine but the floor did not give the impression as to having been properly cleaned either. The gentleman on the desk when we had our issues was very helpful and could not be faulted in any way. The gentleman on the desk when we checked in did not give the impression that he cared one whit about his customers. Changing rooms twice in one evening is very disruptive in terms of the evening and also one loses track of one clothing, medicines etc. So our essential complaint would be that the cleaning standard is just not good enough or is not checked thoroughly enough. Also we were given a complimentary glass of wine which we appreciated. Regards.

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