Hotel - Mercure Paris Arc de Triomphe Étoile Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Arc de Triomphe Étoile Hotel

4.0/5 733 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Public indoor parking  (Nearby)
  • Pets allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Deposit before 9am,pick up 8pm,except sun & b.h

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Enjoy relaxing in our modern and functional Superior Rooms, all fitted with color therapy lighting. For even more comfort, you could stay in one of our two suites measuring 323 sq. ft. (30 m²) and featuring a private terrace.

  • 54 rooms
  • 51 non-smoking rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Iron in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,745 reviews

Our guest reviews for Mercure Paris Arc de Triomphe Étoile Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 733 reviews
Christelle H. Solo - 08/01/2019 AccorHotels certified review
« very good will stay again there for sure »

great hotel. clean - spacious room well located

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam H., We very much appreciate your comments further to your stay at the Hôtel Mercure Paris Arc de Triomphe Étoile. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muriel Gavez Directeur / Hotel Manager

Ichiro Couples - 05/01/2019 AccorHotels certified review
« Convenient location »

This cozy hotel is located just in front of the famous FNAC and just next to MONOPRIX. Besides, there are a lot of restaurants, bars, coffee shops, boutiques, etc. in the walking distance. Bus stops and taxi stations are also within 100m.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Muriel Gavez Directeur / Hotel Manager

M.… Couples - 04/01/2019 AccorHotels certified review
« Satisfied »

Good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikola M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Arc de Triomphe Étoile. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muriel Gavez Directeur / Hotel Manager

N. L. Friends - 30/12/2018 AccorHotels certified review
« Great experience »

I really enjoyed the time at your hotel. The room is comfortable and well-prepared. The location is quite good and accessible to many famous point in Paris. The staff are friendly and helpful, especially Mr. Huy (the receptionist), who gave us many useful advice and support during our stay. Please help us send our appreciation and thankfulness to him! I'll stay here again when I visit Paris. Thanks and best regards! N. L.

Ali Business - 20/12/2018 AccorHotels certified review
« Nice stay at a central location in Paris »

the room is modern and new which is a thing in Paris hotels... The bed was comfy, the TV was big, the size of the room was little small but OK, we had leave very early so I don't know the breakfast.

Yves B. Families - 18/12/2018 AccorHotels certified review
« Quiet and relaxing journey »

Welcome and upgrade in Premium. Staff availibility

Anonymous Families - 14/12/2018 AccorHotels certified review
« Location is very convenient. »

Adequate space in the room. Very clean, spacious bathrooms.

Ezgi D. C. Business - 05/12/2018 AccorHotels certified review
« The most noisy room I stayed in Paris »

The room was extremely noisy even though I specifically asked for a quiet room!

Vidauban0108 Couples - 30/11/2018 TripAdvisor review
« First Impressions matter but substance has the final word »

When arriving at the hotel we were greeted by a male receptionist behind a free standing desk with a computer of top Open Plan I guess would be the terminology. This immediately gave a very cold impression especially as the receptionist was far from pleased to see us. Later that day we decided to have our "welcome drink" and we were only offered soft drinks from the fridge close to the Receptionists free standing desk. It was only after confronting him with where is the bar that serves alcoholic drinks that he took down a small flight of stairs to where the Wine was kept but it was as if we had to drag the service out of him. It is much nicer to be served by a pro-active person not some one who acted as though his incentive package depended on him serving the least wine.

Renata D. R. M. Friends - 25/11/2018 AccorHotels certified review
« Magnificent »

Although we had problems with the heater from our room, the team promptly changed us, and we had a good stay in Paris! Hotel very well located and the team was very well qualified! Merci!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments further to your stay at the Hôtel Mercure Paris Arc de Triomphe Étoile. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muriel Gavez Directeur / Hotel Manager

K D. Couples - 20/11/2018 AccorHotels certified review
« Very good - excellent location - good facilities at the hotel. »

Just what we needed - a good hotel in a good location for travelling around the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., We very much appreciate your warm comments regarding your stay at the Hôtel Mercure Paris Arc de Triomphe Étoile. Thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Muriel Gavez Directeur / Hotel Manager

Serge Families - 14/11/2018 AccorHotels certified review
« Bed bugs alert! »

In general the hotel is located and refurbished well BUT and I could have ranked it as 8-9 but and it is a HUGE BUT - I was heavily bitten by bed bugs. Hotel management put me in a room that turned out to be a well known room for them as one that has bed bugs. I am a GOLD member of Accor was a guinny pig for them to see if their room anti bug tratment worked. It turned out it did not and it was at cost - in the morning my bed was all with blood spots from bites and bug traces. I killed one bug and catched one in a plastic bottle and gave it to the hotel management. Awafull experience! As a compensation for this horror I was "kindly" offered free breakfast which is very cheap of hotel and being on a situation that I pre-paid 100% my stay that was them using unfair bargaining of the situation...

Solo travel - 13/11/2018 TripAdvisor review
« Clean and bright »

Exceptionally friendly personnel, from the check in receptionists to the chamber maid!! While I waited for my room to be ready, they even offered me a cup of coffee.Room on the 8th floor came with a balcony which unfortunately was of no use given the cold and rainyweather. Room was clean and bright and had both a Nespresso machine plus an electric kettle. Very adequate lighting in the room.The minus points: (1) Room door opens right smack into the bathroom which has no door. Had to consciously make sure the main door was bolted and had the do not disturb sign on in case the chamber maid came in unexpectedly (which she did).(2) As with most hotels, they encourage you to reuse your towels but they do not provide any hooks or hangers for you to hang them up.(3) Elevator service very slow. In summary, I would definitely return to this hotel with great pleasure. The location is outstanding and the metro, bus and taxi services are just a few steps away.

Anonymous Business - 12/11/2018 AccorHotels certified review
« Pleasant, everything you need »

Small hotel, but clean, good sized room with ensuite facilities. Lovely breakfast. Helpful and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Muriel Gavez Directeur / Hotel Manager

Business - 11/11/2018 TripAdvisor review
« Good Hotel for Business Trips »

A good, well located typical Mercure hotel. All the staff were friendly and helpful with a good level of English. The rooms are very comfortable with all the expected Mercure functionality. The rooms were very clean. Breakfast was good with a good choice. Check out was a bit slow and only one elevator meant accessing floors involved a short wait usually.

Birgit E. Couples - 07/11/2018 AccorHotels certified review
« Reduce plastic waste »

Hello, We had a great stay but I ( Birgit E.) would just like to mention something. There needs to be more thought placed on the single use plastic used and reduce plastic waste. Refillable bottles for bathroom amenities need to become the norm. Coffee in the room : rather just have a kettle and coffee plunger ... , Water in refillable glass bottles etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback and for all your recommandations. We hope to have the pleasure to welcome you again very soon. Sincerely, Muriel Gavez Directeur / Hotel Manager

Business - 23/10/2018 TripAdvisor review
« STAYING AT THE MERCURE ARC OF TRIOMPHE »

The hotel is located in a position that make it easy feel that you are in Paris. Choosing right or left to turn as leaving the hotel lobby, you will be able to see the Arc in the next corner, better just after a nice breakfast at the hotel. Another suggestion: jogging on sunday until the tower!! Nice view for any direction - 15 min!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your great review further to your stay at Mercure Paris Arc de Triomphe Etoile. We hope to have the pleasure to welcome again for your next stay very soon. Please receive all my best regards.

Anonymous Business - 14/10/2018 AccorHotels certified review

Comfortable and relaxed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Muriel Gavez Directeur / Hotel Manager

400eddie Business - 11/10/2018 TripAdvisor review
« GREAT Hotel in Paris »

Great location, close to everything. Hotel surrounded by Bistros, Food Markets and close to mane attractions in Paris. 5 min walking from the Arc of the Triomphe. Several Metro lines close by as well. Staff is very friendly and helpful and room are nice. I will absolutely stay again.

Clare E. Friends - 10/10/2018 AccorHotels certified review
« great service, nice clean rooms »

comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Muriel Gavez Directeur / Hotel Manager

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