Hotel - Mercure Paris Arc de Triomphe Étoile Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Arc de Triomphe Étoile Hotel

4.0/5 704 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Public indoor parking  (Nearby)
  • Pets allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Deposit before 9am,pick up 8pm,except sun & b.h

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Enjoy relaxing in our modern and functional Superior Rooms, all fitted with color therapy lighting. For even more comfort, you could stay in one of our two suites measuring 323 sq. ft. (30 m²) and featuring a private terrace.

  • 54 rooms
  • 51 non-smoking rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Iron in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.2/5 AccorHotels Rating 1,488 reviews

Our guest reviews for Mercure Paris Arc de Triomphe Étoile Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 704 reviews
Varpu M. Families - 10/07/2018 AccorHotels certified review
« Good »

One thing what i hope toi try Make better. The toilet Haven 't Any place where a towel van dry on... And maybe on a breakfast should Be vegetabels: tomatos, cucumber ,salad

Bettina E. Business - 04/06/2018 AccorHotels certified review
« As always- a wonderful service »

From checking to check out a wonderful service

David Business - 22/05/2018 AccorHotels certified review
« Great location, great service and nice facilities »

Had an efficient and pleasant stay for business travel. Convenient location and helpful team.

Charles Couples - 16/05/2018 AccorHotels certified review
« Somewhat unsatisfactory »

The sink in our original room malfunctioned. We were offered another room (choice of two). When we moved into our chosen room we discovered articles of clothing and an item on the room floor. The room had not been properly cleaned. We were offered an upgrade to another room and it was fine but the floor did not give the impression as to having been properly cleaned either. The gentleman on the desk when we had our issues was very helpful and could not be faulted in any way. The gentleman on the desk when we checked in did not give the impression that he cared one whit about his customers. Changing rooms twice in one evening is very disruptive in terms of the evening and also one loses track of one clothing, medicines etc. So our essential complaint would be that the cleaning standard is just not good enough or is not checked thoroughly enough. Also we were given a complimentary glass of wine which we appreciated. Regards.

Ekrem B. Solo - 16/05/2018 AccorHotels certified review

very disappointed, I made a reservation, flew in town and i was not able to get a room,. they never told me, in any way, that my credit card did not go thru. Sami was at the desk and did not seem at all concerned about the problem. He said there were no rooms available on May 13th. so even though he didnt have my reservation in the computer, he also said there were no rooms so I had to go elsewhere at 11 pm. very inconvenient and costly. my credit card is perfectly good, but they may have taken the numbers wrong on the phone, when i called in to pay. Ekrem b. On may 14th I did come back to get a room, room 604, or 603, which was very expensive compared to my phone quote.

Akhil K. Families - 14/05/2018 AccorHotels certified review

Stay was fantastic, very well located

Robert S. Business - 11/05/2018 AccorHotels certified review
« Business stay downtown Paris. »

The place was excellent, a great surprise as the hotel was completely refurbished. Personnel was most helpful in assisting us. I recommend this hotel for all travellers who are looking for excellent value for money, which is hard to find in downtown Paris today.

Paulo C. D. F. Families - 28/04/2018 AccorHotels certified review
« Too much expectations »

I was expecting much more. From arriving and dealing with smelly reception people, breakfast staff which are rude and so on. The doors of the rooms are written in a adhesive. The hotel is a weird one, you get breakfast staff working cleaning your rooms and doing reception, just weird...

Emily Families - 16/04/2018 AccorHotels certified review
« Exceptional staff. »

I must admit exceptionally pleasant staff. I expected a little bit less noise. My room was right next to the elevator and the supplies room. I had booked the three nights to test the environment and consequently went to another 4 stars hotel a few blocks from the Mercure.

Joe S. Business - 15/04/2018 AccorHotels certified review
« Belle rénovation. Félicitations »

After the renovation, the hotel is back to its glorious days. Very well located and rooms just what you need for a business trip. Pretty much recommended

Tony E. Couples - 13/04/2018 AccorHotels certified review
« Mr »

Comfortable - difficult to control temperature in the room

Sam Couples - 11/04/2018 AccorHotels certified review
« Great »

Very clean, tidy hotel with lovely staff. Our rooms and general areas had been recently Rene aged and we were very comfortable here

Onelmon Families - 11/04/2018 AccorHotels certified review
« The most convenient and comfortable place to stay for Paris Marathon runners. »

Rooms were clean and staff was friendly and very welcoming.

C. Friends - 11/04/2018 AccorHotels certified review
« Two night stay for Marathon - very happy »

Friendly staff, spotless room and a fair room size given the very central location. Some refurbishment work ongoing but no noise until an acceptable time of the morning. Great breakfast. Gold status recognised and welcome drink and upgrade provided.

Brian D. P. Business - 05/04/2018 AccorHotels certified review
« Overall Opinion »

Hotel was clean and tidy Rooms an acceptable size etc Very disappointing that it has no restaurant Desk staff very helpful

Ada Couples - 28/03/2018 AccorHotels certified review
« Nice room, convenient location, good wifi. »

Room looks nice and clean, has kettle which is critical for Chinese customer! Good location, close to metro, shops, restaurant, nice staff. Don’t like the fish stall outside the hotel, make a bit smell and dirty on the street.

Beat B. Business - 22/03/2018 AccorHotels certified review
« Disappointment »

The shower in my bathroom was on a hook which is only 1 meter 40 cm high. This was not very pleasant to attempt to shower holding the shower in one hand, and in the other shampoo. If I wish to go camping, I will, but not at this price.

B N. Families - 12/03/2018 AccorHotels certified review
« Clean, friendly and convenient. »

All went very well. The bus at the door to Gare du Nord was a bonus.

Simon Y. Families - 12/03/2018 AccorHotels certified review
« Clean comfortable bed suited short stay perfectly »

Hassle free and good location

Anonymous Friends - 11/03/2018 AccorHotels certified review
« Good »

Clean and nice

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