Hotel - Mercure Toulouse Centre Saint Georges Hotel
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Mercure Hotel

Mercure Toulouse Centre Saint Georges Hotel

rue saint Jérome  Pour GPS : 1 rue Paul Mériel 
31000  TOULOUSE
FRANCE

545 reviews
TripAdvisor Rating Based on 545 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Rowing (Nearby)
    • Water skiing (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Leisure and activities

  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Rowing (Nearby)
    • Water skiing (Nearby)
  • Other sports activities (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Skating rink (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:30-23:00
    • Opening hours : Week-end 19:30-23:00

Business services

  • 13 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our Standard or Privilege Rooms. And for a long stay, the hotel invites you to discover its apartments, some with balconies overlooking the city.

  • 148 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 28 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,595 reviews

Our guest reviews for Mercure Toulouse Centre Saint Georges Hotel

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 545 reviews
Certificate of excellence 2016
TripAdvisor certified review
ParisPals Couples - 13/06/2017
« Warm Welcome »

A very warm welcome awaits anyone who wants a nice stay in Toulouse. From the Manager down the staff are competent and effective with a high level of attention to detail. We wished we were staying longer and in fact will return and would look no further than the Saint-Georges.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, A big thank you for choosing to stay at the Mercure Toulouse Center Saint-Georges and for sharing your sympathetic opinion of our staff. Hoping to welcome you very soon, I send you with my team, our best greetings. Sébastien PUJADES - Director

AccorHotels certified review
Mark T. Couples - 12/06/2017
« Great room »

Room 705 was excellent!

AccorHotels certified review
Linda Business - 11/06/2017
« Good »

Location was excellent. Room okay (drains a bit smelly). Breakfast was average. nice touch to leave a bottle of water in the room but only for the first night???? staff were friendly and helpful.

AccorHotels certified review
Anne Couples - 08/06/2017
« just perfect!. Very comfortable. In a superb location and pool was appreciated. »

Reception staff were welcoming and helpful. Room was excellent and bed very comfortable. Outdoor seating area was good and a relaxing environment with lap pool.

AccorHotels certified review
Pat B. Couples - 03/06/2017
« Good Hotel »

It delivered as advertised - comfortable room, clean, and decent car parking which is important for me. When contacting site by phone - very helpful operative unlike similar experience with Novotel in Le Mans the day after.

TripAdvisor certified review
Family - 26/05/2017
« Need to improve service level »

Hotel is ok, very well located close to Place Saint Georges. Service level is not their strengh. Aalthough the lady from the reception that was training was very kind, we cannot say the same from the guy that I believe was the manager - I was stuck at the elevator with my daughter and the baby carriage when we arrived and when my husband asked for help, he did not even look to him to help. At the end we could get out by ourselves! In all the five days that we stayed there, he was looking to us with contempt.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Client, Thank you for having shared your feelings, after your stay at the Mercure Toulouse center Saint-Georges. I can assure you that I was not present at the hotel during your stay and that I would vouch for my employees: none of them would voluntarily leave a client in the situation you describe. We have many customers "businessmen", who work in the lobby or who rent the glazed office on the ground floor. It is certainly a mistake, and I am terribly sorry. However, do not hesitate to contact me, if you wish, to exchange on this subject. We hope that you will give us the opportunity to welcome you, and extend our sincere greetings. Sébastien PUJADES - Manager

AccorHotels certified review
Anonymous Business - 25/05/2017

Hotel foyer has been recently modernised but hallways upstairs are still very dark and unfriendly. Room comfortable and quiet. Bath dangerous to step into and out of due to floor level being below bath floor and hight sides. Staff friendly but no particular recognition of Accor platinum membership.

AccorHotels certified review
Anonymous Solo - 18/05/2017
« Excellent »

Good helpful staff in a central hotel. Room excellent.

AccorHotels certified review
Alan O. Couples - 17/05/2017
« Good central location,a very good hotel. »

We stayed 5 nights ,B and B . Breakfast had loads of choice. Whilst the hotels in the centre ,its in a quiet location,clean and tidy. Pool area is a real bonus after sight seeing.

AccorHotels certified review
Anonymous Families - 03/05/2017

Honestly this is the first time I am being disappointed by a Mercure stay.When we arrived at 2.15 PM our room was not ready.This is the first time I saw that and this is the kind of situation you want to avoid by chosing Accor.The guy at the reception told us "you can visit the city in the meantime" but my 2 and 6 years kids were tired and we waited at the bar.No drink was offered to us.then they did what they could to speed up and at 2.45 room was ready. The day after I arrived at 6.30 AM for breakfast but nobody ! i had to wait 6.36 to find someone, other surprise no expresso machine you have to order it , really surprising for a 4* hotel even 2* hotel have expresso machine now. I took omelette ( eggs) but it was cold.. Overall feeling is that the hotel was missing resources, very different from Mercure in lyon for instance. also there is a bar before you arrive at the reception and some people were not the kind of people you expect to see in a 4 star hotel but here may be I am a bit old fashioned. there are also positive side they printed our boarding pass and we could use their microwave for my child , also the last day the guy at the reception following my expresso "complaint" brought me the coffee .

AccorHotels certified review
Anonymous Couples - 03/05/2017

Lovely peaceful room with very comfortable bed Varied breakfast , lots of choice Helpful and welcoming staff

AccorHotels certified review
Anonymous Business - 01/05/2017

Excellent!

AccorHotels certified review
Anonymous Families - 26/04/2017

Most things were fine..but we were charged 36 euro for 2 breakfasts and a similar account for a premium-line phone call we certainly did not make. Also the wheelchair lift was too small and too difficult.

AccorHotels certified review
Anonymous Families - 26/04/2017

Our stay was great. Room was lovely, clean and comfortable. Hotel services were excellent and staff very efficient.

AccorHotels certified review
Anonymous Families - 21/04/2017

We had a wonderful time here for a few nights. The hotel is centrally located with top amenities. We used the pool every night. We were given a free upgrade to a privileged apartment when I requested for a bigger room for 3 people. The staff are very friendly and helpful in many ways. They answered our questions, called a taxi for us to the airport. We also enjoyed the complimentary bottled water and soft drinks in the room. The kitchen and the fridge in the apartment allowed us to buy some fruits/vegetable, bread and pate for making our own breakfasts. We loved our stay and big thanks to Mercure staff!

AccorHotels certified review
Anonymous Business - 10/04/2017

The waitress serving in the bar on Wednesday evening preferred serving male clients. We waited to be served much longer than gentlemen who arrived after us. The Waitress was clearly unhappy when we had to ask if it was possible for us to be served.

AccorHotels certified review
Anonymous Business - 30/03/2017

Very good! No problems. Excellent breakfast.

AccorHotels certified review
Anonymous Business - 26/03/2017

Excellent location.Recently renovated , the stuff is allways willing to help in any issue. RECOMMENDED!!

AccorHotels certified review
Anonymous Business - 24/03/2017

all fine

AccorHotels certified review
Anonymous Families - 17/03/2017

We arrived at 12pm as an Airbnb host had let us down the man on reception was abrupt and not at all welcoming. We paid €160 for a tiny bedroom and no breakfast. When I was leaving I asked the woman on reception to send me my receipt by email I haven't​ received it yet. She was also unfriendly bordering on rude.

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