Hotel - Mercure Toulouse Centre Saint-Georges Hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Centre Saint-Georges Hotel

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4.3/5 2,328 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 90.25 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
    • Ironing room

Leisure and activities

  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Rowing (Nearby)
    • Water skiing (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Skating rink (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:30-23:00
    • Opening hours : Week-end 19:30-23:00

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our Standard or Privilege Rooms. And for a long stay, the hotel invites you to discover its apartments, some with balconies overlooking the city.

  • 148 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 25 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,328 reviews

Our guest reviews for Mercure Toulouse Centre Saint-Georges Hotel

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Conti Business - 14/06/2018
« business trip »

Hotel overall o.k., but room price too high for what has been offered

AccorHotels certified review
David B. Families - 12/06/2018
« Great location »

Friendly staff. Great location. Comfy beds

AccorHotels certified review
Ron Couples - 12/06/2018
« Not the greatest »

The hotel location was not the nicest in the centre of a shopping complex. We booked this hotel as opposed to the Mercure Wilson because it had a pool, this would be more accurately described as a plunge bath! However the staff were friendly and helpful the room was adequate, hotel over priced for what it was. The breakfast was superb. We would not chose that particular hotel again.

AccorHotels certified review
Stefan S. Business - 04/06/2018
« Nicely Designed Hotel in the Centre of Toulouse »

I was pleasantly surprised to find a hotel with a different look and feel in the Mercure chain. As soon as you enter the hotel you can see the difference, the bar looks very inviting, a staircase that seems to come out of a design competition, and it feels very friendly and relaxing from the first moment. The rooms have a good size, the beds are in between hard and soft, the decoration is colourful, no this hotel is not dull. Reception is friendly and helpful. Breakfast is served in a dining room that is also a bit different then what I've usually seen from Mercure, but positively different. The islands with food and buffet are easy to access and provide a good overview, the breakfast options are certainly sufficient for a good start of the day. There are free newspapers (international as well). A small, very small critique concerns the TV, I would love to be able to see some international news stations like BBC World. And also perhaps some sports channels. Otherwise this is a very good place to stay, close to metro stations, close to the shopping streets, ... I will return here if I ever come to Toulouse again.

AccorHotels certified review
A. A. Business - 26/05/2018
« Great experience »

I alwasys enjoy my stay at Mercure Toulouse Saint-George. It is a home away from home. The staffs at the front disk are very friendly and proffessional

AccorHotels certified review
Paul H. Friends - 21/05/2018
« Paul h. »

Room was freezing cold. So much so the hotel gave me one free night. Was not advised of the complementary bar in the suites. Reception and bar staff friendly and breakfast was great, just a shame the room was cold and the room looked tired not like in the pictures. There are better hotels for less cosy that have heating!!!!

AccorHotels certified review
Anonymous Families - 20/05/2018
« Our visit was very pleasant. »

We had one of your apartments which was very pleasant for a couple. The terrace was lovely, even though after the first day the weather turned cold and rainy. The location of the hotel was central to everything. Our welcome by a young woman was warm and gracious. However, during our stay it became very cold and rainy and our room was cold. we called the front desk to ask if it was possible to have some heat, and were told that was not possible. We were so grateful to the lovely lady who cleaned our room, Bui. When she arrived she immediately offered to bring us a heater, and that made a huge difference. Thank you, Bui!

AccorHotels certified review
Sandy Friends - 12/05/2018
« Relaxing and perfect for visiting the Centre of Toulouse »

Hotel and staff were excellent

AccorHotels certified review
Michaela P. Friends - 09/05/2018
« Extremely comfortable »

Received an unexpected upgrade to an appartment, absolutely delighted with the level of care and attention given to guests needs, can think of nothing that would improve the experience of my stay

AccorHotels certified review
Michal S. Families - 07/05/2018
« Very nice stay in a room with terrace »

In general everything was good. The room with kitchenette and big terrace was great as it was comfortable and gave additional possibility to rest, sunbathe etc. It could only be a bit refreshed inside. Hotel interior and exterior - Ok. Breakfast it was good however I was much missing dark / whole grain bread (only white standard bread was served) and vegetables (no vegetables.. why!??). Besides breakfast staff speaks literally no English. This is much below expectations in a hotel of this level. French should understand eventually that they simply must speak good English when serving international quests. Hotel location is very good and car parking is comfortable.

AccorHotels certified review
Thomas W. Business - 06/05/2018
« I feel very much comfortable staying at the Mercure St. Georges in Toulouse. The St Georges team is great, it is always a pleasure to come here. »

Zur vollsten Zufriedenheit!

AccorHotels certified review
Anonymous Business - 29/04/2018
« Excellent »

Room was nice and breakfast was excellent. Not having a exercise room is problematic and the gym offered was a hike. Exercise room is a must for business travelers.

AccorHotels certified review
Chris M. Friends - 29/04/2018

Excellent. Just a shame we couldn't use the swimming pool ?!

AccorHotels certified review
Darren Friends - 29/04/2018
« Mr H. »

Good hotel, comfortable bed. Excellent location for central Toulouse. Pity that the pool was unavailable during our stay.

AccorHotels certified review
Anonymous Business - 23/04/2018
« Will not come back »

First room was next to the elevator and really loud during the night. I managed to get it changed after 2 nights to one that smelled like bleach. Good breakfast though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pirkka O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Saint-Georges. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am surprised because chambermaid don't use bleach to clean room but only disinfectant product. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sébastien Pujades - Manager

AccorHotels certified review
Hb Business - 19/04/2018
« My room was infested with bed bugs - unhelpful staff!! »

I stayed in room 401 on April 16th, I woke up during the night to find that I'd been bitten at least 10 times on my hands, arms and back by bed bugs which were crawling all over the bed. I called the front desk who didn't seem to understand and was pretty unhelpful. He originally said that I'd have to come down to him to get a new key card for a different room. In the end he came up to my room and I pointed out the bugs. The only thing he had to help was some burn cream to put on them. Needless to say I didn't sleep after that when I was in my new room. When I checked out the next day the lady on the front desk was unhelpful and didn't even apologise or offer me a refund, I had to ask for one. Her colleague had to step in as she didn't seem to understand what a refund was! I was told that I would be emailed about the refund - I still haven't received anything so am unsure if this is being processed. Needless to say I am very angry and disappointed by your hotel. I travel to Toulouse at least a few times a year on business and will never stay here ever again. I will also advise others not to.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mrs. B., I want to thank you for staying at the Mercure Toulouse Center Saint-Georges and I apologize most sincerely for the mishap you have suffered. This is not the service we usually bring to our customers. Please note that the total refund of your stay was made on the day of your departure. An email has been sent to you: it may have been in the unwanted folder. I send you by mail separately the supporting documents. On the other hand, we brought in a company specialized in the treatment of pests, for verification and there is no other infested room. Room 401 was treated immediately. The specialist explained that bedbugs arrive in the luggage of customers who travel a lot and transport them as well. As far as our receptionists are concerned, I am sorry for the answers that were given to you and I personally intervened with the reception manager, so that it does not happen again. I beg you again to accept our apologies. I hope you will agree to give us another opportunity to welcome you. Do not hesitate to contact me directly and we will make every effort to satisfy you. Best regards Sébastien PUJADES - Manager

AccorHotels certified review
Rouguy Business - 19/04/2018
« overall experience »

I have a loyalty card with Accor hotel. With the number of nights I spent in this hotel, I would expect to be in the "membership" room.

AccorHotels certified review
Terry F. Business - 18/04/2018
« All staff were extremely helpful and friendly. »

Although there some issues with my stay it was in no way a fault of Mercure. The desk associates were very patient and helpful while I solved the issues with my company reservation.

AccorHotels certified review
C. Couples - 02/04/2018
« extremely satisfied »

personal contact human ready to satisfy our needs

AccorHotels certified review
Anonymous Families - 26/03/2018

We only stayed one night and that was were pleasant.

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