Hotel - Hôtel Mercure Strasbourg Airport
Mercure Hotel Mercure Hotel

Hôtel Mercure Strasbourg Airport

4.0/5 256 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool (Nearby)
    • Outdoor unheated pool
  • Tanning salon
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Jogging track (Nearby)
    • Karting facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-22:30

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All our rooms are peaceful, spacious, and air-conditioned. They are available with a double bed or twin beds. For families, some connecting rooms can accommodate two adults and two children.

  • 97 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 2 family rooms
  • 3 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Fax machine
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,231 reviews

Our guest reviews for Hôtel Mercure Strasbourg Airport

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 256 reviews
Mf F. A. Couples - 18/09/2018 AccorHotels certified review
« Novotel pretending to be Mercure »

OK, expensive, few facilities and little on the menu. Swimming pool without footbath, shower, changing room.. Bedroom nice enough but not at these prices

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN F., Thank you for taking the time to tell us about your experience at the Hotel Mercure Strasbourg Airport. We have well noted your comments following your last stay in Strasbourg. You also mention the professionalism and the kindness of our staff in the elements to improve. Once again, we thank you to give us your opinion about our establishment. We hope to welcome you again very soon in one of the Mercure Hotels, Sincerely, Accommodation Manager

T. Couples - 10/09/2018 AccorHotels certified review
« Good »

Everything was OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear MCMENAMIN T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Accommodation manager

Anonymous Couples - 30/08/2018 AccorHotels certified review
« All aspects were spot on - room, restaurant/bar, pool »

Very happy no problems at all and able to relax. Pool was in tip top condition - very clean water and surrounding area. All staff that we dealt with were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER H., Thank you for taking the time to tell us about your experience at the Hotel Mercure Strasbourg Aéroport. It is always a pleasure to receive a positive feedback about the quality of the food and the professionalism of our staff. We will share your pleasant comments with our team. We hope to have the opportunity to welcome you again soon in Strasbourg. Best regards, Accommodation manager

Anonymous Families - 31/07/2018 AccorHotels certified review
« Pleasant »

Stayed one night, arriving late and leaving early. Reception good and room comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs U., Thank you for taking the time to tell us about your experience at the Hotel Mercure Strasbourg Aéroport. It is always a pleasure to receive a positive feedback about the quality of our services. We will share your pleasant comments with our team. We hope to have the opportunity to welcome you again soon in Strasbourg. Best regards, Accommodation manager

Areta Couples - 24/07/2018 AccorHotels certified review
« confrotable stay »

nice quiet location, confrotable and clean room, i really like my stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Areta, We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards Accommodation manager

John A. Couples - 09/06/2018 AccorHotels certified review
« Excellent »

Room good food was good menu was short on selection. Staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir A., Thank you for taking the time to tell us about your experience at the Hotel Mercure Strasbourg Aéroport. It is always a pleasure to receive a positive feedback about the quality of the food and the professionalism of our staff. We will share your pleasant comments with our team. We also take note of your remark about the equipment of the bathroom. We hope to have the opportunity to welcome you again soon in Strasbourg. Best regards, Accommodation manager

Gjon K. Business - 09/06/2018 AccorHotels certified review

You charged me for two nights and I only slept one night due to problems with my car . Pity full considering that the hotel was not overbooked !!!!!!!!!!!!!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir K. We have well noted your comments following your last stay at the Mercure Hotel Strasbourg Airport. We are sorry that your experience did not meet your expectations. We deeply regret that you could not spend two nights in our hotel due to problems with your car. However, according to our sales conditions, the first night is automatically charged if you cancel the first night after 18:00 on the day of arrival or in case of no show. These conditions had been agreed when you made the reservation. We are at your disposal for any information you may require. We hope to welcome you one again in one of the Mercure Hotels, Sincerely, Accommodation Manager

Ricard Business - 02/05/2018 AccorHotels certified review
« Excellent »

Check-in and check-out really fast. Great staff.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado RICARD, Le agradecemos enormemente sus comentarios en relación a su estancia en Hôtel Mercure Strasbourg Aéroport. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Anonymous Business - 25/04/2018 AccorHotels certified review

Nickel

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur, C'est avec grand plaisir que nous avons pris connaissance de votre avis sur l'hôtel Mercure Strasbourg Aéroport. Nous vous remercions vivement pour vos commentaires, nous travaillons chaque jour à la satisfaction de nos clients et ceux-ci nous encouragent à poursuivre en ce sens. Nous sommes heureux que nos prestations aient été à la hauteur de vos attentes. Toute l'équipe aura grand plaisir de vous accueillir à nouveau au Mercure Strasbourg Aéroport. La Direction

Camilla Business - 05/04/2018 AccorHotels certified review
« Nice hotel for a stopover »

I spent one night here while en route from Switzerland to Belgium with nothing to complain of. Friendly, professional staff, and a good night's sleep in a very comfortable bed.

Anonymous Families - 04/04/2018 AccorHotels certified review
« Good place to sleep and charge Tesla »

Not too noise even if very close to the airport. Good place to stop for tge night and charge your Tesla.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Accommodation manager

Martyn P. Business - 21/03/2018 AccorHotels certified review
« OK but no more than that! »

Room was tidy but heating would not work correctly, woke up very cold in the room, as heating was blowing cold air out all night. Tried to change temperature but made no difference. Reported to reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Accommodation manager

Annabelle L. Business - 15/03/2018 AccorHotels certified review
« friendly staff but bathroom not to Mercure standard »

Very friendly staff and very good breakfast BUT there was a constant musty smell in the bedroom. Not possible to let the window open all night due to the noise of the main road. The tile grouts of the bath were rotten (all black) and it was not cleaned under the bath tap (orange stains). i was very surprised as I stay regularly in Mercure hotels and never encountered such bad state of bathroom. the sheet of the bed was ripped on one side.

P. D. Business - 12/02/2018 AccorHotels certified review
« My Stay in Strasbourg »

Very comfortable room, pleasant stay at the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

U. Couples - 26/12/2017 AccorHotels certified review

Made to ferl very welcome.

Pavlo Z. Business - 14/12/2017 AccorHotels certified review
« My deceived expectations »

Hotel not in Strousbourg but indicated there. Bad communicative employees who do not like to have satisfied guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAVLO Z., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Aeroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

P. Couples - 25/09/2017 AccorHotels certified review
« Nice stay in Strasbourg »

A smooth stay with Very welcoming staff going "the extra mile" to make a pleasant stay. Comfortable room/beds. Easy access.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUILLAUME P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 17/09/2017 AccorHotels certified review
« Halte repos »

Repos entre 2 trajets longue distance

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Accommodation manager

Nikkie Friends - 21/08/2017 AccorHotels certified review

- chair missing at the desk in the room - the sliding glass door between bathroom & toilet is very annoying; there should be a door for the bathroom and another door for the toilet - breakfast: some days more choices than other days, there should be the same number of choices every day. The baguette is not good - an outdoor swimming pool that is still icecold mid August is not really a swimming pool!

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIKKIE L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Aeroport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ludiff Business - 17/07/2017 AccorHotels certified review

Nice quiet room, AC working perfectly, all material and devices in order

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUC L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Airport I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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