Hotel - Hôtel Mercure Strasbourg Airport
Mercure Hotel Mercure Hotel

Hôtel Mercure Strasbourg Airport

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4.0/5 223 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool (Nearby)
    • Outdoor unheated pool
  • Tanning salon
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Jogging track (Nearby)
    • Karting facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-22:30

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All our rooms are peaceful, spacious, and air-conditioned. They are available with a double bed or twin beds. For families, some connecting rooms can accommodate two adults and two children.

  • 97 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 2 family rooms
  • 3 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Fax machine
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,031 reviews

Our guest reviews for Hôtel Mercure Strasbourg Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 223 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
P. D. Business - 12/02/2018
« My Stay in Strasbourg »

Very comfortable room, pleasant stay at the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
U. Couples - 26/12/2017

Made to ferl very welcome.

AccorHotels certified review
Pavlo Z. Business - 14/12/2017
« My deceived expectations »

Hotel not in Strousbourg but indicated there. Bad communicative employees who do not like to have satisfied guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAVLO Z., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Aeroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
P. Couples - 25/09/2017
« Nice stay in Strasbourg »

A smooth stay with Very welcoming staff going "the extra mile" to make a pleasant stay. Comfortable room/beds. Easy access.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUILLAUME P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Couples - 17/09/2017
« Halte repos »

Repos entre 2 trajets longue distance

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Accommodation manager

AccorHotels certified review
Nikkie Friends - 21/08/2017

- chair missing at the desk in the room - the sliding glass door between bathroom & toilet is very annoying; there should be a door for the bathroom and another door for the toilet - breakfast: some days more choices than other days, there should be the same number of choices every day. The baguette is not good - an outdoor swimming pool that is still icecold mid August is not really a swimming pool!

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIKKIE L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Aeroport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Ludiff Business - 17/07/2017

Nice quiet room, AC working perfectly, all material and devices in order

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUC L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Airport I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Paulo M. Couples - 03/07/2017
« Excelente »

Superou as minhas expectativas.

AccorHotels certified review
Woodberry Solo - 02/07/2017
« Good hotel for a stop on a long journey »

All good.

AccorHotels certified review
C. Business - 26/06/2017
« RAS »

RAS

AccorHotels certified review
Anonymous Families - 20/06/2017

Minibar was empty and not working . Minibar equipment in the room was out of service !!!

AccorHotels certified review
Lesourcier Couples - 19/06/2017
« Bien »

Quelle question!

AccorHotels certified review
Anonymous Couples - 06/04/2017

The hotel staff were generally very welcoming and friendly. The problem was that the housekeeping was not the best. on the first day we found that the milk provided was out of date and had solidified - showing that the room had not been serviced for some time! The tea/coffee making facilities were very dusty. Items were not replaced each day - plastic glasses, water bottles, toilet rolls etc. The breakfast was very nice but each day there were items not replaced regularly such as spoons, glasses, cups, knife and fork. We had to ask for food items to be replenished. The hotel experience was generally very good and just spoilt by the items mentioned above. The staff could not have been nicer!

AccorHotels certified review
Anonymous Couples - 31/03/2017

Only problem was finding the hotel. Had a very good meal in the restaurant.

AccorHotels certified review
Anonymous Families - 21/12/2016

absolument parfait

AccorHotels certified review
Anonymous Business - 21/12/2016

nice staff, it was possible for a room upgrade (I'm A Club Platinum member), nice and clean room, nice breakfast, nothing to complain at all

AccorHotels certified review
Anonymous Business - 03/12/2016

The stay was good, the hotel is clean as well as the room. The comments that i can share is how the hotel staff manage the situation during the fire alarm, when the cake that were on the breakfast table were burnt since the heater was set on the maximum setting (we think) then start to generate smoke and trigger the alarm. It took 5-10 minutes before the alarm was shut-off. No evacuation was happen, no information was send to the guest that were on the room. If this is a real fire, there will be a lot of casualties because the guest were not informed. We think that there ks a better way to handle this situation.

AccorHotels certified review
Anonymous Business - 25/11/2016

nice staff - helpful and friendly

AccorHotels certified review
Anonymous Business - 21/10/2016

Nice clean room, no fitness center and/or sauna

AccorHotels certified review
Anonymous Business - 06/10/2016

Efficient, stil, lekker

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