Hotel - Hôtel Mercure Strasbourg Aeroport
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Mercure Hotel

Hôtel Mercure Strasbourg Aeroport

rue du 23 Novembre 
67540  OSTWALD
FRANCE

201 reviews
TripAdvisor Rating Based on 201 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • Swimming pool
    • Pool (Nearby)
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool (Nearby)
    • Outdoor unheated pool
  • Tanning salon
  • Golf course 18 holes  (Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Jogging track (Nearby)
    • Karting facilities (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-22:30

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All our rooms are peaceful, spacious, and air-conditioned. They are available with a double bed or twin beds. For families, some connecting rooms can accommodate two adults and two children.

  • 97 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 2 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Fax machine
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 796 reviews

Our guest reviews for Hôtel Mercure Strasbourg Aeroport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 201 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ludiff Business - 17/07/2017

Nice quiet room, AC working perfectly, all material and devices in order

AccorHotels certified review
Paulo M. Couples - 03/07/2017
« Excelente »

Superou as minhas expectativas.

AccorHotels certified review
Woodberry Solo - 02/07/2017
« Good hotel for a stop on a long journey »

All good.

AccorHotels certified review
Caillard Business - 26/06/2017
« RAS »

RAS

AccorHotels certified review
Anonymous Families - 20/06/2017

Minibar was empty and not working . Minibar equipment in the room was out of service !!!

AccorHotels certified review
Lesourcier Couples - 19/06/2017
« Bien »

Quelle question!

AccorHotels certified review
Anonymous Couples - 06/04/2017

The hotel staff were generally very welcoming and friendly. The problem was that the housekeeping was not the best. on the first day we found that the milk provided was out of date and had solidified - showing that the room had not been serviced for some time! The tea/coffee making facilities were very dusty. Items were not replaced each day - plastic glasses, water bottles, toilet rolls etc. The breakfast was very nice but each day there were items not replaced regularly such as spoons, glasses, cups, knife and fork. We had to ask for food items to be replenished. The hotel experience was generally very good and just spoilt by the items mentioned above. The staff could not have been nicer!

AccorHotels certified review
Anonymous Couples - 31/03/2017

Only problem was finding the hotel. Had a very good meal in the restaurant.

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Anonymous Families - 21/12/2016

absolument parfait

AccorHotels certified review
Anonymous Business - 21/12/2016

nice staff, it was possible for a room upgrade (I'm A Club Platinum member), nice and clean room, nice breakfast, nothing to complain at all

AccorHotels certified review
Anonymous Business - 03/12/2016

The stay was good, the hotel is clean as well as the room. The comments that i can share is how the hotel staff manage the situation during the fire alarm, when the cake that were on the breakfast table were burnt since the heater was set on the maximum setting (we think) then start to generate smoke and trigger the alarm. It took 5-10 minutes before the alarm was shut-off. No evacuation was happen, no information was send to the guest that were on the room. If this is a real fire, there will be a lot of casualties because the guest were not informed. We think that there ks a better way to handle this situation.

AccorHotels certified review
Anonymous Business - 25/11/2016

nice staff - helpful and friendly

AccorHotels certified review
Anonymous Business - 21/10/2016

Nice clean room, no fitness center and/or sauna

AccorHotels certified review
Anonymous Business - 06/10/2016

Efficient, stil, lekker

TripAdvisor review
Couples - 24/07/2016
« Next to the Tesler supercharger »

The hotel is nice and clean and in the room is free drinks. Our reason for giving medium grading is due to the aircon did not work and it was very warm. Location for charging the tesla car is perfect. Swimming pool and biking lane to the center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for your positive feedback following your last stay in our hotel Mercure Strasbourg Airport****. Please, be assured that our technical manager will check the air-conditioning and repair if it's necessary. We remain at your disposal for your future stopover in Strasbourg, Kind regards. Accommodation manager.

AccorHotels certified review
Anonymous Couples - 11/07/2016

Pleasant stay, nice staff. The rooms are beautifully decorated.

AccorHotels certified review
Anonymous Business - 08/07/2016

very nice staff, thanks

AccorHotels certified review
Anonymous Business - 06/07/2016

I love coffee on the room. Breakfast was ok! quiet room!!

AccorHotels certified review
Anonymous Business - 16/06/2016

Sans surprise

AccorHotels certified review
Anonymous Couples - 07/06/2016

Very welcoming, extremely comfortable, helpful couldn't fault our stay at all. To top it all a fabulous choice for breakfast.

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