Hotel - Mercure Courchevel Hotel
Mercure Hotel Mercure Hotel

Mercure Courchevel Hotel

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4.0/5 379 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 10h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Bicycle hire facilities  (Nearby)
  • Skiing
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-21:30
    • Opening hours : Week-end 12:00-14:00/19:00-21:30

Business services

  • 13 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

The Mercure Courchevel hotel is currently closed. It will reopen its doors for the winter season from December 9, 2017 to April 15, 2018. See you soon!

Hotel location

Our rooms

Whether you're traveling with family or friends, stay in one of our alpine-style wood-paneled rooms, which can accommodate up to four people.

  • 127 rooms
  • 100% non-smoking hotel
  • 127 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 793 reviews

Our guest reviews for Mercure Courchevel Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 379 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Andy Couples - 10/02/2018

Great location, great staff, great room. Only complaint was that the buffet hot food was generally cold and lower than expected quality. Food at previous hotel in les Arcs 1850 was of a much higher standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

AccorHotels certified review
Anonymous Families - 06/02/2018

Hotel was ok for the price but rooms very tired and no shower curtain. The rooms were clean and lovely bedding. Would have been good to have ski hire at hotel. Breakfast was alright. Staff very pleasant. Not the hotels fault but we had a couple next door who woke everyone up with extremely loud arguing from 4 am 2 nights in a row and we could hear everything they said unfortunately

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sally Robson, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

AccorHotels certified review
Mrs B. Couples - 17/01/2018
« Mrs B. »

It was a very clean and friendly hotel and good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jayne B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one (with a lot of snow!!). Sincerely, Grégoire Le Solleuz Deputy Manager

AccorHotels certified review
Caroline S. Families - 10/01/2018
« Overbooked for us »

We were unlucky with the weather. So they were exceptional circumstances. There had been so much snow our journey had taken longer than expected. Luckily the concierge is 24 hours so even at midnight there was someone to greet us. Unfortunately because of the weather no one had managed to check out... However the staff were lovely & moved us to another hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive your positive feedback after all your problems at your arrival. We were so sorry to move your familly. Thank you for your understanding. I hope you will stay with us for your next holidays. Please do not hesitate to contact me in order to welcome you personnally. Thank you again for sharing your experience, and we hope your next visit will be really more pleasant than the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

AccorHotels certified review
Bernd J. M. Families - 08/01/2018
« We thoroughly enjoyed our stay. »

After a wonderful time last year we came back to spend Xmas and New Year there. For us the ski in/ ski out setting is nothing less than magic, way nicer than it’s close by luxury neighbors. The rooms are basic, functional and well kept. Bedding, towels, water pressure, Internet etc. are very satisfactory. The restaurant is decent, irreproachable if you don’t confuse Courchevel’s pretentious snobbish reputation with this true *** gem. The service staff is junior yet refreshingly dedicated and sincere. Price/value is just and honest. To be repeated next year. https://www.tripadvisor.com/ShowUserReviews-g187262-d197261-r55…-Mercure_Courchevel-Courchevel_Savoie_Auvergne_Rhone_Alpes.html#

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernd M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See you soon, Grégoire Le Solleuz Deputy Manager

AccorHotels certified review
M Families - 07/01/2018
« Nice place to stay in Courchevel »

Nice and comfortable hotel in a good location, and the friendly staff really made our stay more enjoyable. A great place to stay with kids, but if you don't have kids you may be better off staying elsewhere. A couple of things are not that great though - e.g. the ski lockers are small (enough room for 2 pairs of skis and stocks) and there is no dry room.

AccorHotels certified review
Mrugal Families - 27/12/2017
« Wonderland »

If Thier is any wonderland it is Courchevel..and the best place to stay and enjoy it is Hôtel Mercure Courchevel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrugal Sompura, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

AccorHotels certified review
Tadeusz Business - 16/08/2017
« nice hotel, with little things that might annoy »

This is overall an amazing hotel, with great location, beautiful views. There are a few things that spoiled our stay though. 1. House keeping I know that the cleaning service really want to clean the room, but it felt like impossible to keep them away from our room, even though Do Not Disturb sign was on the door. They entered the room, sometimes without any knocking. 2. Check-out The check-out is early - 10:00, which is especially problematic when we want to have breakfast on departure day (also till 10). We tried to ask if we can check-out 1 hour later - no chance. So we had to get up at 8:30 to shower and pack, but still there was no chance to manage with breakfast before 10. 3. Parking The hotel has quite a big parking but still, almost every evening there was no chance to find a parking spot in front of it. We were advised to park 50 meters away, on the 'other parking', but since I had to carry heavy photo equipment it was not a nice solution. 4. WiFI It's nice that there is a free Wi-Fi but the login system is a nightmare. We had to login every time we used it both on computers and phones. Sometimes it was also impossible to login (too many guests?). To make things worse - many services are blocked on the provided Internet - for example we couldn't download apps from ITunes or songs from Spotify on the mobile 5. Noise The room service makes quite much noise since morning, cleaning the rooms and vacuuming. Also our room was right above the 'playroom' - meaning screaming children noise since morning till evening. 6. The chairs at the beach. The hotel has a nice beach over the artificial lake and outdoor swimming pool. The problem is that there are maybe 10 beach chairs available and all of them are taken/reserved by guests very early. 7. English Some of the staff (even at the reception desk) did not speak English even enough to explain where to park! Also the night reception was not capable with making any decisions - for example regarding whether it's possible to check out later or not...

AccorHotels certified review
Linda Families - 10/08/2017
« Good quality »

I stayed there as I ran the 21k xtrail race and was very grateful to be able to have a very early breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, even at 2am!! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

AccorHotels certified review
Anonymous Solo - 25/07/2017
« Fine »

Room and facilities generally good. Breakfast was good, although was annoyed that the waiter wouldnt allow me to use a larger glass for water for breakfast (they were on the shelf). Seemed petty and jobs worth.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

AccorHotels certified review
K. Couples - 18/07/2017
« Nice location, best room orientation, but hotel far from center of Courchevel 1850. »

GREAT personnel (from reception to restaurant service), bravo !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carmi K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

AccorHotels certified review
Anonymous Families - 18/04/2017

We enjoyed our stay.

AccorHotels certified review
Anonymous Families - 16/04/2017

Very enjoyable 2nd stay with you now, staff always friendly and attentive ...food very very good standard

AccorHotels certified review
Anonymous Families - 09/04/2017

The hotel is slightly tired and requires renovation in the rooms but the staff were top notch! Made our experience and we would return for the staff alone - fantastic customer service

AccorHotels certified review
Anonymous Couples - 25/03/2017

Disappointing First night got conned into the most expensive meal option- over priced Buffett Day 3 they finally made us a double bed There was a lack of features in the room- a kettle would have been nice

AccorHotels certified review
Anonymous Families - 23/03/2017

It was good. Staff were friendly and efficient. I would have scored the hotel higher but was disappointed to only have a lake view room for 3 of the 7 nights, booked. Also the Hotel could do with having better English TV channels.

AccorHotels certified review
Anonymous Families - 13/03/2017

Very satisfied with the hotel accomodation, the welcome, the overall ambiance of the hotel. We came just for 3 nights and took the half pension option. I appreciated the VIP drinks for all the family. In particular the bar animation (magician, music...) several nights was great.

AccorHotels certified review
Anonymous Families - 12/03/2017

Staff were always polite, friendly and helpful. Breakfast area was small and difficult to move around when lots of people collecting their breakfast things - a better selection of cereal could have been provided. A drying room would be an excellent addition as would a boot store so you do not need to keep them in your room

AccorHotels certified review
Anonymous Families - 12/03/2017

Ski trip with the kids. We had a very good week thanks to the staff at Mercure. Always careful to help and satisfy our family.

AccorHotels certified review
Anonymous Friends - 07/03/2017

Generally good. The lifts need to be improved. Breakfast is good. The bar service closes too early. A late checkout option would be very useful.

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