Hotel - Mercure Courchevel Hotel
Mercure Hotel Mercure Hotel

Mercure Courchevel Hotel

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4.0/5 356 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 16h00
Check out up to 10h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
  • Pet allowed 15  EUR
  • Outdoor heated pool
  • Breakfast
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Bicycle hire facilities  (Nearby)
  • Skiing
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-21:30
    • Opening hours : Week-end 12:00-14:00/19:00-21:30

Business services

  • 13 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
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The Mercure Courchevel hotel is currently closed. It will reopen its doors for the winter season from December 9, 2017 to April 15, 2018. See you soon!

Hotel location

Our rooms

Whether you're traveling with family or friends, stay in one of our alpine-style wood-paneled rooms, which can accommodate up to four people.

  • 127 rooms
  • 100% non-smoking hotel
  • 127 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 708 reviews

Our guest reviews for Mercure Courchevel Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 356 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Tadeusz Business - 16/08/2017
« nice hotel, with little things that might annoy »

This is overall an amazing hotel, with great location, beautiful views. There are a few things that spoiled our stay though. 1. House keeping I know that the cleaning service really want to clean the room, but it felt like impossible to keep them away from our room, even though Do Not Disturb sign was on the door. They entered the room, sometimes without any knocking. 2. Check-out The check-out is early - 10:00, which is especially problematic when we want to have breakfast on departure day (also till 10). We tried to ask if we can check-out 1 hour later - no chance. So we had to get up at 8:30 to shower and pack, but still there was no chance to manage with breakfast before 10. 3. Parking The hotel has quite a big parking but still, almost every evening there was no chance to find a parking spot in front of it. We were advised to park 50 meters away, on the 'other parking', but since I had to carry heavy photo equipment it was not a nice solution. 4. WiFI It's nice that there is a free Wi-Fi but the login system is a nightmare. We had to login every time we used it both on computers and phones. Sometimes it was also impossible to login (too many guests?). To make things worse - many services are blocked on the provided Internet - for example we couldn't download apps from ITunes or songs from Spotify on the mobile 5. Noise The room service makes quite much noise since morning, cleaning the rooms and vacuuming. Also our room was right above the 'playroom' - meaning screaming children noise since morning till evening. 6. The chairs at the beach. The hotel has a nice beach over the artificial lake and outdoor swimming pool. The problem is that there are maybe 10 beach chairs available and all of them are taken/reserved by guests very early. 7. English Some of the staff (even at the reception desk) did not speak English even enough to explain where to park! Also the night reception was not capable with making any decisions - for example regarding whether it's possible to check out later or not...

AccorHotels certified review
Linda Families - 10/08/2017
« Good quality »

I stayed there as I ran the 21k xtrail race and was very grateful to be able to have a very early breakfast

AccorHotels certified review
Anonymous Solo - 25/07/2017
« Fine »

Room and facilities generally good. Breakfast was good, although was annoyed that the waiter wouldnt allow me to use a larger glass for water for breakfast (they were on the shelf). Seemed petty and jobs worth.

AccorHotels certified review
K. Couples - 18/07/2017
« Nice location, best room orientation, but hotel far from center of Courchevel 1850. »

GREAT personnel (from reception to restaurant service), bravo !

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Anonymous Families - 18/04/2017

We enjoyed our stay.

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Anonymous Families - 16/04/2017

Very enjoyable 2nd stay with you now, staff always friendly and attentive ...food very very good standard

AccorHotels certified review
Anonymous Families - 09/04/2017

The hotel is slightly tired and requires renovation in the rooms but the staff were top notch! Made our experience and we would return for the staff alone - fantastic customer service

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Anonymous Couples - 25/03/2017

Disappointing First night got conned into the most expensive meal option- over priced Buffett Day 3 they finally made us a double bed There was a lack of features in the room- a kettle would have been nice

AccorHotels certified review
Anonymous Families - 23/03/2017

It was good. Staff were friendly and efficient. I would have scored the hotel higher but was disappointed to only have a lake view room for 3 of the 7 nights, booked. Also the Hotel could do with having better English TV channels.

AccorHotels certified review
Anonymous Families - 13/03/2017

Very satisfied with the hotel accomodation, the welcome, the overall ambiance of the hotel. We came just for 3 nights and took the half pension option. I appreciated the VIP drinks for all the family. In particular the bar animation (magician, music...) several nights was great.

AccorHotels certified review
Anonymous Families - 12/03/2017

Staff were always polite, friendly and helpful. Breakfast area was small and difficult to move around when lots of people collecting their breakfast things - a better selection of cereal could have been provided. A drying room would be an excellent addition as would a boot store so you do not need to keep them in your room

AccorHotels certified review
Anonymous Families - 12/03/2017

Ski trip with the kids. We had a very good week thanks to the staff at Mercure. Always careful to help and satisfy our family.

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Anonymous Friends - 07/03/2017

Generally good. The lifts need to be improved. Breakfast is good. The bar service closes too early. A late checkout option would be very useful.

AccorHotels certified review
Anonymous Couples - 05/03/2017

Good location, noisy hotel, heating didn´t work for the first 2 days, no place outside to leave boots at heating so we had to leave boots close to heating next to bad, meaning, bad smell. Too expensive for what was offered. Furniture old. Could be better.

AccorHotels certified review
Anonymous Couples - 02/03/2017

Perfect location, fine rooms, super acces to the slopes but maybee more variation in the selection of food and wine

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Anonymous Families - 20/02/2017

tres bon sevice hotel tres agreable

AccorHotels certified review
Anonymous Families - 20/02/2017

Very enjoyable. One complaint would be your restaurant prices are very expensive. It is a cheaper option to catch the bubble down into the village to eat; it would seem a better idea if you offered a more comparable price menu which would mean you may get more people staying and eating in the hotel? The boot room is disappointing also; you need boot dryers installed into bigger lockers to stop guests walking around the hotel in boots! Unfortunately you have to carry boots back to room to dry them overnight. The bathrooms are poor compared to the rest of the room; basic. An upgrade to include a walk in shower would be ideal to cater for families.

AccorHotels certified review
Anonymous Families - 19/02/2017

2nd year running at this hotel Great location Friendly staff Yohanne excellent Significant improvement in food and rooms

AccorHotels certified review
Anonymous Families - 17/02/2017

Lovely hotel, superb location. Staff were very friendly and helpful and made our stay very pleasurable. Food in the restaurant was superb, particularly the regional specialities. The restaurant and bar staff were amazing and couldn't have made us feel more welcome. The bedrooms would perhaps benefit from a little updating and the ski room would benefit from better thought out storage and perhaps heated boot racks. Overall though we had a fantastic stay at the hotel and will definitely come back and recommend to others.

AccorHotels certified review
Anonymous Business - 14/02/2017

excellent service

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