Hotel - Mercure Courchevel Hotel
Mercure Hotel Mercure Hotel

Mercure Courchevel Hotel

4.0/5 442 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From N/A --- Non member rate
From N/A --- Member's rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 16h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Bicycles rental  (Nearby)
  • Skiing
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-21:30
    • Opening hours : Week-end 12:00-14:00/19:00-21:30

Business services

  • 13 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

The Mercure Courchevel hotel is currently closed. It will reopen its doors for the winter season from December 8, 2018 to April 14, 2019. See you soon!

Hotel location

Our rooms

Whether you're traveling with family or friends, stay in one of our alpine-style wood-paneled rooms, which can accommodate up to four people.

  • 127 rooms
  • 100% non-smoking hotel
  • 127 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,056 reviews

Our guest reviews for Mercure Courchevel Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 442 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Conrad G. Couples - 20/08/2018 AccorHotels certified review
« What a wonderful find in the alps »

We had a lovely room with a fantastic view and a very comfortable bed.the staff then makes this hotel they are so friendly and attentive. The food is good the location is excellently. The pool a little cool but the walking was on site and fantastic. We nearly stayed a second week and asked the cost to be told it was the same price we had paid although we had seen on the internet some better deals, so we moved on but we will be back again we promise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. For your next stay with us, do not hesitate to contact me in order to obtain the best price. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Directeur

Ian S. Families - 16/07/2018 AccorHotels certified review
« Fantastic location and relaxing »

Really enjoyed our stay at this hotel Not a major concern for us but the bedrooms and could do with an upgrade / updating a little

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again. Sincerely, Grégoire Le Solleuz Deputy Manager

Cyril Families - 14/04/2018 AccorHotels certified review
« Great location, kind staff but some let downs »

Great location, amazing view from our privliège room. All staff was really kind and meant well. Breakfast buffet is average with no variety whatsoever from one day to the other. By 3rd/4th day kids and us only went to breakfast because we had no other option. My booking stated we would have daily surprises in our room for the kids and us. Other than a bottle of champagne and 2 juices on arrival we got nothing - ever. Not even some bottles of water. I had to be charged 10 Eur for 2 small Evian plastic bottles from hotel reception. This is not what you expect when you are Accor Gold member (recently downgraded from Platinum). Snacks from bar were very limited, irregular on quality and too expensive. Going to Courchevel centre enabled us to get Michelin recommended restaurant 1000 times better and cheaper like the Chabotté. Overall we had fun skiing in good location with kind staff. Would we do it again? I am not sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cyril, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

Lee Families - 12/04/2018 AccorHotels certified review
« Not bad. Friendly staff overall. »

My biggest critisism would be around the lack of evening food options and the restaurant being closed completely. Communication around buffet options v’s burgers/Pizza was confusing as was when checkout was. Many thanks Lee

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee , Thank you for taking the time to tell us about your experience at the Hôtel Mercure Courchevel. I am sorry that your experience did not meet your expectations. For this end of season, we reduced our proposal at the Restaurant, that's why it was confusing and limited. Please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grégoire Le Solleuz Deputy Manager

Elaine0105 Family - 06/04/2018 TripAdvisor review
« Great location »

We have stayed at the Mercure Courchevel several times. The hotel is in a great ski in / out location and close to the Croisette. The hotel is functional in facilities but provides everything you need for a ski holiday.

Our hotel has responded to the review
Our hotel has responded to the review

All Team Members thank you warmly for your comments. We are indeed lucky to have the most beautiful location of Courchevel. Thank you again and see you next year at the Mercure Courchevel. Best regards, Grégoire Le Solleuz Deputy Manager

London F. Families - 04/04/2018 AccorHotels certified review
« Excellent location, best value for money in Courchevel 1850 »

We have stayed at the Mercure Courchevel several times and will keep returning. It's in a truly excellent location and fits all the requirements for a fantastic skiing holiday. Ski in/out location, rooms are clean and tidy, the restaurant is good (if a little cramped if busy). Good access to the croisette for shopping and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear London F., What a great pleasure to read your comments after your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See you next year, Grégoire Le Solleuz Deputy Manager

D H. N. O. T. C. O. H. W. W. T. O. U. E. Families - 03/04/2018 AccorHotels certified review
« Great hotel in a stunning location »

The hotel is the expected standard for the price however the relative basic element is far outweighed by the incredible location and views!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

Mike Families - 03/04/2018 AccorHotels certified review

We enjoyed our time at hotel Mercure. Very good location, family friendly and good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

Phil Families - 01/04/2018 AccorHotels certified review
« One of the best places to stay and from which to explore the Courchevel valley »

The setting of the Hotel Mercure in Courchevel is quite stunning and picturesque and puts you right at the foot of the main Courchevel 1850 skiing area. Coupled with the warm welcome, good sized rooms and a quite delicious breakfast and evening meal spread, you have the ideal place to stay. We shall be coming back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again, and see you next year. Sincerely, Grégoire Le Solleuz Deputy Manager

James &. S. -. R. U. Couples - 22/03/2018 AccorHotels certified review
« Wonderful stay - perfect position in 1850 and excellent service »

It was our first time in Hotel Mercure and we will be back hopefully next year. The room had a lovely view of the lake and was comfortable. Breakfast were excellent with a wide range of choices. Hotel staff were very friendly and we found the Shuttle Bus invaluable as we had friends staying elsewhere in the resort. Special mention to Matthieu in the Shuttle - very helpful and sorted out our parking as well as car had no winter tyres!. Fantastic location 50 meters to the piste and Jardin Alpin Lift into 1850 and up the slopes. Merci All the team at Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

Malcolm Friends - 20/03/2018 AccorHotels certified review
« Very good »

Great hotel, rooms, bar and breakfast. Reception let you down a bit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malcolm B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

Steve P. Friends - 18/03/2018 AccorHotels certified review
« GREAT STAY »

We had wonderful 5 x days. Hotel is so convenient and rooms, service and food brilliant. All staff so friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GRégoire Le Solleuz Deputy Manager

Theodore L. Friends - 12/03/2018 AccorHotels certified review
« As expected. No more no less! »

Small clean warm rooms, very good quality breakfast. Hotel decoration dated needs revamping. Porter and concierge services need upgrading. Location of the hotel very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theodoros L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregoire Le Solleuz Deputy Manager

Joseph M. Friends - 04/03/2018 AccorHotels certified review
« Really great ski hotel and very friendly yeam »

Excellent. Good accommodation, great location, really friendly and attentive staff, good food. The perfect ski hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

Robin M. Solo - 03/03/2018 AccorHotels certified review
« A wonderful holiday experience in a quality hotel. »

The staff were simply amazing. Check in and restaurant staff were polite, efficient and professional in the extreme. A wonderful experience. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robin M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

Titia W. Families - 24/02/2018 AccorHotels certified review
« Good value for money »

The lounge bar, staff and rooms are great. The bathroom is ok. The buffet is good but not great and no real vegetarian options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Titia W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

Nader B. Families - 23/02/2018 AccorHotels certified review
« Basic »

The hotel is well placed and the staff is very friendly and helpful. The rooms on the other hand are very basic and the restaurant is very poor in the offering. Overall, it's a good place to stay from a location point of view, but could be improved on the services inside the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Grégoire Le Solleuz Deputy Manager

Satisfied C. Families - 18/02/2018 AccorHotels certified review
« Best kept secret in Courchevel »

It is always a pleasure to stay at this property for our skiing holiday. It's a very convenient location with helpful staff, decent food and the hotel is always striving to improve the experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leslie O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

Andy Couples - 10/02/2018 AccorHotels certified review

Great location, great staff, great room. Only complaint was that the buffet hot food was generally cold and lower than expected quality. Food at previous hotel in les Arcs 1850 was of a much higher standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

Anonymous Families - 06/02/2018 AccorHotels certified review

Hotel was ok for the price but rooms very tired and no shower curtain. The rooms were clean and lovely bedding. Would have been good to have ski hire at hotel. Breakfast was alright. Staff very pleasant. Not the hotels fault but we had a couple next door who woke everyone up with extremely loud arguing from 4 am 2 nights in a row and we could hear everything they said unfortunately

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sally R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From N/A --- Non member rate
From N/A --- Member's rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates