Hotel - Mercure Reims Parc des Expositions Hotel
Mercure Hotel Mercure Hotel

Mercure Reims Parc des Expositions Hotel

3.5/5 634 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • ROISSY CDG
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Hard tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Karting facilities (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-24:00
    • Opening hours : Week-end 19:00-24:00

Business services

  • 11 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

The Mercure Reims Parc des Expositions has bright, comfortable, functional, air-conditioned rooms.

  • 100 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 1 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Free access with phone card
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 2,291 reviews

Our guest reviews for Mercure Reims Parc des Expositions Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 634 reviews
P. Solo - 13/09/2018 AccorHotels certified review
« Mixed »

Room very good Dinner mediocre at best - a companied by the worst beer that I have ever had. Disguising that fact by adding lemon was an insult Breakfast mediocre.

Anonymous Families - 27/08/2018 AccorHotels certified review
« Overnight stop »

Very good staff & breakfast. room as OK.

Steven Couples - 13/08/2018 AccorHotels certified review
« Nice stay very clean »

Pleasure to stay could not get evening meal but no problem would stay again

Sherry L. Couples - 31/07/2018 AccorHotels certified review
« Curate's egg »

Hotel personnel were lovely and helpful but the hotel itself was not great! An old, tired building! Rooms were clean enough but had seen better days, wallpaper peeling, bottom of bathroom door so scuffed, toilet so low it hurt to sit on it, it creaked when you did and didn't flush very well. The carpets in the corridor were just dreadful. The restaurant wa moved to the Rotonde, a hot airless room, where we saw cockroaches! Mistake in the food order because the waitress had to "compute" to the kitchen, leaving the restaurant unattended for periods of time, especially when one (presumably staff member) was clearly trying to chat her up during the service. Breakfast was dreadful. We had to ask for espresso, because a jug of Americano was the coffee offer, only orange juice, no "alternative" produce (soya/gluten free etc.)- if breakfast had not been included in the senior rate, I would have complained. Good points- staff offered senior rate for the stay (which I didn't know about), took time to find our account (my husband had his old accor card with him) and we got 2x litre bottles of water to take with us the next day with our "bon de boisson de bienvenue".

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUSSEL J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Reims Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hélène DOCHEZ Service relations clients

Anonymous Couples - 29/07/2018 AccorHotels certified review
« Really very good. Will get a 10 when the refurbishments are finished. »

Stayed at this hotel to get the benefit of the pool and had it almost to ourselves - excellent!

Mb Couples - 25/07/2018 AccorHotels certified review
« Fair »

Very well equipped hotel with spacious room excellent bed and sheets. Bathroom sink was blocked and water drained very slowly. Grab handle for safety in the bath for entry and exit would be a welcome addition. Food expensive for the quality.

Jain Couples - 09/07/2018 AccorHotels certified review
« Jain »

Lovely staff and clean rooms with comfortable beds and good all round amenities - however with hindsight we would have had a bar meal rather than a mediocre restaurant meal.

Bryan W. Couples - 03/07/2018 AccorHotels certified review
« Great staff great location »

The staff were excellent very friendly and hardworking. They made outstay fantastic.

David C. Families - 25/06/2018 AccorHotels certified review
« A dowdy hotel that is showing its age, with limited facilities. »

This look like an old building 60s/70s? that is poorly decorated, in an old style. The food and wine choices are limited. The bedrooms lack style and bathrooms are old fashioned with ageing tiles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Reims Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hélène DOCHEZ Service relations clients

Damian R. Couples - 21/06/2018 AccorHotels certified review
« Very good »

4th time we have stayed here, and it is always very good, ideal stopover for our trip from the south of France

Landrain Business - 13/06/2018 AccorHotels certified review
« bathroom issues »

1st room, water leak around the toilet. 2nd room, shower wasn't working.

Lars N. Business - 31/05/2018 AccorHotels certified review

The hotel is screaming for paimting and new interior. Room look awefull and most irritating thing is there is no awaible power outlets for charging your laptop/phone

Our hotel has responded to the review
Our hotel has responded to the review

Dear LARS N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Reims Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hélène DOCHEZ Service relations clients

Fortinbras Families - 30/05/2018 AccorHotels certified review
« Very convenient and very satisfactory »

Very good for what we wanted. A good stop-off just near the motorway.

Charles Couples - 21/05/2018 AccorHotels certified review
« Mr Charles K. »

Very good

Ian Families - 12/05/2018 AccorHotels certified review
« Ian »

everything was perfect. We will stay here again.

Vincent Business - 18/04/2018 AccorHotels certified review
« Great staff, awful bathroom »

Great staff, very friendly, great feedback. But... Toilet flush wasn't working properly. Had to fill the bucket bin of water to flush. I can't tell you the nightmare it was. Seriously, it is not acceptable for a business trip when we are supposed to relax after/before a hard working day. For 140euro a night, that's disappointing, staff wasn't even able to offer a discount. I guess I will not stay there anymore. This is not acceptable.

David M. Business - 05/04/2018 AccorHotels certified review
« Business layover »

Convenient location

Derek H. Couples - 19/03/2018 AccorHotels certified review
« Very good value »

Very good

Solo travel - 16/03/2018 TripAdvisor review
« Great Hotel if you go to Parc des Expositions »

Clean, good restaurant, excelent bed. Very good parking at walking distant to exhibition. About 10 minutes by car to downtown. I hope to go back to next exhibition. Very fair hotel at reasonable price.

Christpher B. Business - 13/03/2018 AccorHotels certified review
« Good »

Great staff reception excellent breakfast very good. The whole hotel need modernising especially the rooms. Beds are excellent

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