Hotel - Mercure Reims Parc des Expositions Hotel
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Mercure Hotel

Mercure Reims Parc des Expositions Hotel

2 rue Gabriel Voisin  BP 308 
51688  REIMS
FRANCE

552 reviews
TripAdvisor Rating Based on 552 reviews
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From 76.00 EUR Non member rate
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 19  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 19  EUR
  • Air Conditioning
  • ROISSY CDG
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Golf course 18 holes  (Nearby)
  • Tennis (Nearby)
    • Hard tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Karting facilities (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-24:00
    • Opening hours : Week-end 19:00-24:00

Business services

  • 11 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

The Mercure Reims Parc des Expositions has bright, comfortable, functional, air-conditioned rooms.

  • 100 rooms
  • 40 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 1 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Free access with phone card
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,670 reviews

Our guest reviews for Mercure Reims Parc des Expositions Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 552 reviews
AccorHotels certified review
Neil R. Business - 11/09/2017
« Expect More »

Hotel was evidently branded Mercure, but oveall decor was looking out of date and tired. Restaurant food was to normal standard. Puzzled as to why a non-smoking room should have an ashtray.

AccorHotels certified review
Topsy Couples - 06/09/2017
« Disappointing »

We have stayed at this hotel before and had a good overnight experience. However this time was poor and the service and food the restaurant was very disappointing. Unfortunately there were two large groups dining and this did not allow the very pleasant staff a chance to service us.

TripAdvisor review
Solo travel - 30/08/2017
« A Superb Four Night Stay »

My second visit to this hotel. In a quiet suburb of Reims but a short drive to the centre. Large private car park as well as gardens and lawns. Restaurant overlooks the private swimming pool. Adjacent bus stop with regular service to town centre. Two story hotel with well fitted rooms all with a bathroom with a bath albeit a little small if you are over 6 feet tall. But the highlights of this hotel are the friendly helpful staff and the restaurant. The food and service is a varied and locally inspired menu and changes every day. The reception staff make you very welcome.. If you want to tour the Champagne area of Epernay, Chalon, etc. this is an ideal location. Hope to return again soon.

AccorHotels certified review
Cymro Families - 16/08/2017
« Cymro »

Overall satisfactory

AccorHotels certified review
F. Friends - 14/08/2017

Très positive

AccorHotels certified review
Rani Couples - 02/08/2017
« only the breakfast was amazing! »

We received a bongo bon from friends and we tried to find a nice place, not too far from our city. However, when my fiancee was talking a shower, the water did not run trough The fridge was off and the tv kept falling out. he knows me, i wanted to complain immediately but he hushed me and said it didn't matter. He was just happy being away, even in a not so nice place ( there you go )

AccorHotels certified review
D S. Couples - 23/07/2017
« Very friendly staff and helpful. »

Great room and food. Staff friendly and welcoming.

AccorHotels certified review
P H. Families - 21/07/2017
« Reims stopover »

We ve been here before & it has always been a pleasant experience & this visit was no different

AccorHotels certified review
Tim Families - 20/07/2017
« good but struggled with evening meal »

Overall good, although evening restaurant opening times were not convenient with two small children who go to bed at 7pm. We were unsure if we could get room service. Admittedly we didn't ring, but we went do to bar to investigate but no one was there. After 10/15 minutes waiting the children we getting restless we had left the hotel to find an evening meal, but struggled to find a suitable restaurant, all after a long day traveling and at the end of a holiday was far from ideal and disappointing.

AccorHotels certified review
Stephen M. Couples - 07/07/2017
« Ideal Stop Over »

Smooth checkin. Clean, spacious and comfortable room. Lovely breakfast.

AccorHotels certified review
Marsille Business - 26/06/2017
« Good general confort, some missing detail »

Good hospitality, just missing plugs for electrical supply in the room. i had to unplug the refrigerator or so under the table.

AccorHotels certified review
Boniface Couples - 19/06/2017
« Ras »

Excellente

AccorHotels certified review
Topsy Couples - 14/06/2017
« Nice and convenient »

We stay in Reims en route to our apartment in the South of France. The hotel is comfortable and located near to autoroutes. It offers good value for money in what is an expensive city.

AccorHotels certified review
Willy O. Couples - 11/06/2017

Nice and friendly people.

AccorHotels certified review
Thierry D. Couples - 05/06/2017
« Good in general although noisy the first night due to dutch guys and their event »

Dutch guys are always noisy and therefore I would recommend for the other clients to be on first floor and not near the reception area or on ground floor in such cases

TripAdvisor review
Business - 04/06/2017
« Surprise to see 3 starrs Mercure... that should have max 1 star... »

When I arrived late in night I asked for upgrade (with my membership advantage). Receptionist said ok. He gave me room but he also went with me for some reason and why ? He was not sure if room is clean - and it wasn't... So we came down, he gave me another room. This time I went alone and what a surprise - it was not privilege room... There was a fridge in the room with one bottle of water all wet and sticky as it was broken (fridge). The room was in bad shape (damaged desk, stains on the walls and floor seem sticky). Breakfast was OK, but that's all. Learned by experience in mercure Clermont-Ferrand and Cholet I'm always booking Mercure to have some guarantee of quality but it seems it's not like this. 100 EUR for night in 1 star hotel is too much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick, By leaving your comments on Tripadvisor, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that I share your comment with our staff and that necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. For the moment, we only have 4 Privilege Rooms and I'm sorry about the one you have first was not clean. Please note also that we will soon have a renovation program of our hotel and rooms. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Best regards,

AccorHotels certified review
Kathrin Solo - 29/05/2017
« Good value for money and excellent location near the motorway. »

Room was very clean and the bed was comfortable. I asked for a very quiet room and was allocated one at tne rear of the hotel, perfect. The dinner at the restaurant was good, the service excellent, nice view of the terrace and swimming pool. Just one suggestion: the hotel is in need of a complete renovation, it looks very tired and needs a face lift.

AccorHotels certified review
Gillian S. Couples - 17/05/2017
« Ok Stat »

The day we arrived was a holiday in France. It was obvious from the moment we arrived that none of the staff wanted to be at work. There attitude, mannerisms, not really bothered or wanted to. The way they spoke to other guests including being rude. I ordered risotto but it was a savoury rice pudding!!!

AccorHotels certified review
Pete Couples - 10/05/2017
« A/C not working »

Needed sleep for a stopover, but room too hot and a?c not working, didn't get much sleep

AccorHotels certified review
Anonymous Solo - 06/04/2017

Ok staff very good and helpful

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