Hotel - Mercure Nice Promenade des Anglais Hotel
Mercure Hotel Mercure Hotel

Mercure Nice Promenade des Anglais Hotel

4.0/5 2,156 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon
    • Hairdressing salon

Leisure and activities

  • Beach and water sports
    • Boat excursions (Paying)
    • Snorkelling/Scuba diving center

Catering

  • Breakfast
  • Room service
    • Opening hours : Week 07:00/12:00
    • Opening hours : Week-end 07:00/12:00

Business services

  • Self service business centre
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Hotel location

Our rooms

Choose our peaceful and stylish patio rooms, our rooms with balconies and views of the city, Jardin Albert I or the sea. Enjoy a unique experience in a Luxury Room with sea view, boasting a magestic bed and a breathtaking view of the Mediterranean!Enjoy a unique experience by choosing a Luxury Room overlooking the sea with a breathtaking view of the Mediterranean from the bed!

  • 124 rooms
  • 124 non-smoking rooms
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Free access with phone card
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.2/5 AccorHotels Rating 2,992 reviews

Our guest reviews for Mercure Nice Promenade des Anglais Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,156 reviews
Perry R. Couples - 18/09/2018 AccorHotels certified review
« Catastrophe »

Catastrophe. Lower third world room, hotel manageress unable to operate sliding door it is so jammed. The lock is completely missing. The room is dirty, stained, ceiling paint flaking, walls are scratched and dirty. Cabinet is water damaged, holes in curtains. I am ‘Platinum Accor Member’. I am fully refunded by The Manageress who had ‘no idea’ of this room condition and offered us a different room. No body should ever be treated this badly. We lost half a day (interview with manageress, locating and shifting hotels). Taxi cost us as well.

Anonymous Friends - 16/09/2018 AccorHotels certified review
« Could use refresh. »

Although overall the accommodation was fine and staff friendly, I was disappointed with the quality of room amenities such as towels (very thin) and hair dryer (one speed, one temperature) and paper cups (why paper) ... Just disappointing overall when comparing to the top quality hotel we arrived from.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ellen D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Promenade des Anglais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Amey Directeur général / General manager

Barbara S. Couples - 13/09/2018 AccorHotels certified review
« Magnifique! »

Absolutely wonderful! From the front desk greeting to following through on our request for a sea view to the extraordinary breakfast; everything was superb. My only feedback for improvement is around the drying of beachwear; given the stipulation that drying items on the balcony is not permitted, I suggest providing a temporary clothes line in the bathroom to accommodate beach goers. I have seen this in other hotels and it is a great alternative to balcony drying. Hope this helps!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your feedback about a clothes line. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

F P. Solo - 13/09/2018 AccorHotels certified review
« Nice »

Lovely room with a spectacular view but it was a bit small for an upgrade

Suzz Couples - 13/09/2018 AccorHotels certified review
« Mrs »

The room and location was good however the breakfast choice was vwry disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan C., Thank you very much for taking the time to write and share your experience about your stay at the Mercure Nice Promenade des Anglais. We are pleased to receive your compliments concerning the quality of our room and location. We take good note of your remark regarding the breakfast and sincerely apologize about that. I will share your feedback with the team. We hope to welcome you again soon in Nice. Sincerely, Nicolas Amey Directeur général / General manager

Angelos M. Business - 12/09/2018 AccorHotels certified review
« Overall pleasant stay and very good service »

Very short visit to express experience but as I said the room was clean, comfortable and very pleasant. The receptionist pleasant and helpful. I would come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angelos M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

Nigel S. Couples - 12/09/2018 AccorHotels certified review
« Superb »

Location comfort staff couldn’t be better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

Stuart P. Couples - 12/09/2018 AccorHotels certified review
« Perfect position friendly staff comfortable room »

On entering the hotel greeted by very friendly desk staff who explained all about the hotel. Room clean to to high standard . Only down sides were the size and quality of the towels very poor and small in size.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager

Kaey Couples - 11/09/2018 AccorHotels certified review
« Romantic and historical »

Excellent we had a lovely room with views over Boulevarde Anglais. Friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear John H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

Julie Friends - 11/09/2018 AccorHotels certified review
« Fabulous room »

The staff couldn't do enough for us they were all very friendly. We were given an upgrade when we arrived and when we left they gave us another lovely room to shower in after check out. The breakfast was impressive and the location very central to everything. Take the number 98 directly from the airport to outside the hotel. Great bus and train service to visit Monaco, Villefranche and other lovely places.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

Couples - 11/09/2018 TripAdvisor review
« Seen better days »

The hotel was very worn down and dirty. Needs fresh paint, and there were many places in the halls of chipped and peeling paint. Our initial room, which was classified as 'superior' had a terrible smell, and fortunately the front desk was able to find us a better room.I must compliment Lotfi at the front desk; he was very helpful to us.

G M. Couples - 10/09/2018 AccorHotels certified review
« Location was possibly the best feature »

Hotel was clean and very well located. Need to have permanent attendants to help with luggage so that desk personnel don't have to. Breakfast was just ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager

Frank Couples - 09/09/2018 AccorHotels certified review
« Adequate for a few nights »

Hotel staff very pleasant and helpful. Hotel in a very good location near to beach and restaurants. Breakfast good. Hotel is lacking a proper bar/rest area or pool area to relax after a long day sight seeing. Took me a long time to work out why the sink plug did not stop the water draining. It’s not designed too. I reported this to the reception staff but they did not seem to be aware of this. In the present climate where we are trying not to waste precious resources this seems a bit strange. You have to keep the water running to wash and shave which is a waste of water and gas or electric to heat it. The shower head is at almost 90deg to wall which means that when you have a shower, the floor fills with water. You then have to wipe up all the water. The shower head should be adjustable so that you can direct the water downwards. My wife said she saw several comments about this on previous posts on Trip Advisor. Why was it not sorted?

Leicester S. Couples - 08/09/2018 AccorHotels certified review
« Nice in Nice »

Very handy for old town centre - shame the car park was not accessible to the hotel by a lift. Also shame the cost of car park is not discounted. Friendly staff and very prompt house keeping service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., Thank you for taking the time to share your feedback. It’s a pleasure to know that you have appreciated our location and our staffs. We take good note of your remark regarding the car park and sincerely apologize about that. Our rates are identical to public car parks. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Sincerely, Nicolas Amey Directeur général / General manager

Anonymous Couples - 07/09/2018 AccorHotels certified review

I loved the location of the hotel. The staff were friendly. However, i thought the bed was very firm and I had a hard time getting a good night of sleep. Also, it would be better to have a king size bed rather than putting two single beds together.

Laur Couples - 07/09/2018 AccorHotels certified review
« Great hospitality »

Helpful staff, great location, in one word great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurentiu Catalin A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

Anonymous Solo - 07/09/2018 AccorHotels certified review
« Great location near the beach »

The hotel was in a great location. The room was clean and a good size. The only downside the wifi keeps dropping out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cindy K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. We are pleased to receive your compliments concerning the location and the quality of our room. We take good note of your remark regarding the wifi. We sincerely apologize about that and we will do our best to improve our guest services as from today. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

Ashley Couples - 06/09/2018 AccorHotels certified review
« Awesome view and location!!! »

Amazing view and super courteous staff that upgraded our room because we were on our honeymoon. The location right across from the Promenade des Anglais cannot be beat! Room was very quiet thanks to double doors on the terrace despite the very busy street that the hotel faces.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ebrahim B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

Christian B. Couples - 03/09/2018 AccorHotels certified review
« Satisfying Experience »

Hotel Service was satisfying, however infrastructure is poor: - Toilet flush not always working, - Window not able or only hardly to close, no reaction despite our complaint, - Balcony not clean - Very hard matress - Poor breakfast This is clearly not worth a 4* hotel Good recommendations for restaurants by Jean-Jacques (reception).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Promenade des Anglais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Amey Directeur général / General manager

Peter Couples - 03/09/2018 AccorHotels certified review
« Excellent hotel! Great location. »

Very good hotel, nice service at the front desk. Fantastic breakfast. The hotel has a great location, probably the best in Nice. Good cleaning of the room. I stay in this hotel every year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Petter R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

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