Hotel - Mercure Nice Promenade des Anglais Hotel
Mercure Hotel Mercure Hotel

Mercure Nice Promenade des Anglais Hotel

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4.0/5 2,054 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Glass bottom boat (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Parasailing (Paying, Nearby)
    • Private beach (Paying, Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)

Catering

  • Breakfast
  • Room service
    • Opening hours : Week 07:00/12:00
    • Opening hours : Week-end 07:00/12:00

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

Choose our peaceful and stylish patio rooms, our rooms with balconies and views of the city, Jardin Albert I or the sea. Enjoy a unique experience in a Luxury Room with sea view, boasting a magestic bed and a breathtaking view of the Mediterranean!Enjoy a unique experience by choosing a Luxury Room overlooking the sea with a breathtaking view of the Mediterranean from the bed!

  • 124 rooms
  • 124 non-smoking rooms
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Free access with phone card
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.2/5 AccorHotels Rating Based on 2,467 reviews

Our guest reviews for Mercure Nice Promenade des Anglais Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,054 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mb Friends - 13/02/2018
« Ideally located »

Ideally located close to the center and beach. However limited facilities (no bar, etc.) and quite a bit outdated hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolas Amey Directeur général / General manager

AccorHotels certified review
Maysana B. Business - 12/02/2018
« Good Experience »

The Rooms are nice, friendly team, good location, good Breakfast but can be better with more cheese types

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager

AccorHotels certified review
Penny C. Couples - 05/02/2018
« The most comfortable hotel bed I have ever slept in . »

Fantastic breakfast something for everyone and the best beds ever will start using mercure hotels for sure ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager

TripAdvisor review
Couples - 28/01/2018
« Friendly hotel with a great view »

The hotel is located right on the Promenade Des Anglais, one of the most beautiful promenades in the world. The view from the room is spectacular if you have a sea view room. The staff is very friendly and helpful. The room was spacious and well appointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Nicolas Amey Directeur général / General manager

AccorHotels certified review
Anonymous Friends - 26/01/2018
« Great location and Buffet Breakfast »

Cant fault the stay, in terms of service some staff are better than others. When we checked in on Thu 18th Jan there was a young blond haired woman on the desk along with an older man. She checked us in and was excellent. The man was very friendly and welcoming also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager

AccorHotels certified review
Elizabeth Couples - 09/01/2018
« Good location in Nice »

Good location, comfy bed, spacious room. Could walk to wherever we needed to go, helpful & friendly staff Lots of restaurants in area. Right on The Promenade and could see the sea from our balcony. Would have been good to have proper china cups in room as flimsy paper ones were too hot to hold - felt unsafe

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

TripAdvisor review
Couples - 09/01/2018
« Weekend treat »

The Mercure is well placed on the Promenade des Anglais.Our welcome was friendly and we were offered an upgraded room with a great sea view. We had a very comfortable stay at this hotel. We would use it again .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager

AccorHotels certified review
Julie P. Friends - 03/01/2018

I requested to rent a wheelchair and when we arrived, the wheelchair was there. The front desk staff very friendly, helpful and efficient. They did their very best to take care of our needs especially the person in charge. She was great ! Housekeeping service needs to be improved. One day, only the bed was made and towels changed but the bathroom wasn’t cleaned and amenities such as coffee and tea were not replaced. Cups weren’t washed either.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

AccorHotels certified review
Yl Couples - 30/12/2017
« Facilities are pretty old »

The room facilities are so aged! Shampoo container in the shower cabinet fell from the wall; window vents cover missing; air conditioner switch doesn't work properly; balcony door handle nearly off from the door; ... They need proper upgrade! Can't believe it is a "4-star" hotel. Not worth the price! Service was friendly anyway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear You L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Promenade des Anglais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Amey Directeur général / General manager

AccorHotels certified review
Ania Couples - 29/12/2017

Nice stay. Staff of the hotel very sympathetic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager

AccorHotels certified review
Mohammed J. Business - 19/12/2017
« Great Location »

Great experience, Amazing location and staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager

TripAdvisor review
Family - 18/12/2017
« Nice central location »

Stayed here a few days to celebrate and experience Nice and surroundings. Selected this hotel due to location and ACCOR offer. The rooms were sufficiently spacious and comfortable, and breakfast was good, with good selections. Room cleaning fine, very serviceminded people in reception. AC in room was not working porperly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking your time to post your feedback. We look forward to welcoming you back soon at Mercure Nice Promenade des Anglais. Best regards Nicolas AMEY Directeur général / General manager

AccorHotels certified review
Bill A. P. Couples - 11/12/2017
« Fantastic Hotel »

A really good stay. Warm welcome, wonderful room, excellent breakfast and perfect location. Many thanks we will be back. Best Accor in Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear William D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

AccorHotels certified review
Monika Couples - 10/12/2017
« Great location »

Right on the Promenade

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager

AccorHotels certified review
Katiw Business - 05/12/2017

Staying in the hotel was pretty ok; except the fact that room was far too hot. It was difficult to sleep as A/C has been turned off and no real way to control the temperature available. Warm is nice but it should not be hot. The situation is great and has an easy access to everywhere. Room is also nice and spacy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kati W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

AccorHotels certified review
He-chri Business - 01/12/2017
« Location perfect, and nice staff, but very hard beds »

Overall a good experience, smooth check-in and friendly staff at the reception area. Room clean, but very hard beds though,woke up with a sore back every morning. Stayed in November, so the a/c was turned off and the room got very hot, so had to open the door to the french balcony to get some air before going to bed, but could not leave them open due to the street noise ( room facing the side street With partial sea view) .Breakfast good, with enough choices,but I did not appreciate that the cost of breakfast was automatically added to my bill so it had to be removed at check-out since I didn't have breakfast every day ( room rate did not include breakfast) . Location perfect for exploring Nice, and also right next to the airport bus stop, which is very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hedda Christiansen, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Promenade des Anglais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Amey Directeur général / General manager

AccorHotels certified review
Marcel A. B. Families - 30/11/2017
« Marcel A.B. »

Staff was very helpful. Rooms were very clean and plaisant

Our hotel has responded to the review
Our hotel has responded to the review

Dear marcel B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

AccorHotels certified review
Marc Families - 29/11/2017
« Personel attentive to needs »

Great personnel throughout the hotel. Breakfast was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear marc paquette, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

AccorHotels certified review
Beza D. G. Couples - 28/11/2017
« Everything was as advertised if not better. »

It was excellent! The Room was the perfect size and the view even better. I really liked the breakfast lounge and the breakfast varieties. The lady who works in that lounge was very welcoming and very accommodating to all our needs. This was an ideal hotel in terms of everything. We will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beza Dejene Gebreab, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Amey Directeur général / General manager

AccorHotels certified review
Anonymous Friends - 25/11/2017
« Pat Davies »

Excellent. Last stayed at your hotel about 8 years ago changes make a big improvement..hope to return in the future.Breakfast to expensive only criticism.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager

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