Mercure Nice Promenade des Anglais Hotel 4 stars

TripAdvisor rating 4.0/5 2,284 reviews
Mercure Nice Promenade des Anglais Hotel
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Hotel extras

  • An exceptional situation overlooking the sea, and just 5 minutes on foot from the city center.

  • Fully-renovated hotel with contemporary décor.

  • Enjoy your breakfast with sea views.

  • A modular room with a sea view, for all your events.

  • Partnership with the Ruhl private beach to relax

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shoppingPaying
Catering
  • Breakfast
  • Room service
Leisure and activities
  • Beach and water sports
Business services
  • Self service business centre

Hotel location

Mercure Nice Promenade des Anglais Hotel

2 rue Halevy
06000
nice
france

Tel: +33493826222

Fax: (+33)4/93821820

Contact email

Check-in from 14h00

Check out up to 12h00

  • AIRPORT :   Aéroport / Prome Albert 1er Phocéens

  • GARE SNCF NICE CENTRE :   12/15 Place Massena

  • Ligne Aéroport Direct :   Ligne Aéroport D Congrès / Promenade

  • A PIED DE MASSENA :   Ligne 2 Jean - Médecin

  • MASSENA :   Ligne 1 Massena

  • By plane

    NICE COTE D AZUR At 6km / 3.73 miles

  • By plane

    NICE COTE D'AZUR At 6km / 3.75 miles

  • By boat

    PORT DE NICE At 2km / 1.25 miles

  • By helicopter

    NICE COTE D AZUR At 6km / 3.73 miles

  • By car

    A8 PROM DES ANGLAIS At 6km / 3.73 miles

  • By train

    NICE At 1km / 0.63 miles

GPS :43.695385, 7.265471

Our accommodations

Choose our peaceful and stylish patio rooms, our rooms with balconies and views of the city, Jardin Albert I or the sea. Enjoy a unique experience in a Luxury Room with sea view, boasting a magestic bed and a breathtaking view of the Mediterranean! Enjoy a unique experience by choosing a Luxury Room overlooking the sea with a breathtaking view of the Mediterranean from the bed!

Superior room 1 double bed

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room

Superior Room with city view and 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room

Superior Room with sea and garden view and 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room

Upper waterfront room accessible to people with reduced mobility.

  • Max. number of persons: 2
  • Area: From 24
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room

Seafront Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room

Superior room 2 single beds

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room

Our guest reviews for
Mercure Nice Promenade des Anglais Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,948 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,284 reviews

Close to the beach & very nice breakfast

Customer review rating 4.2/5

Kim L. K. Business - 09/09/2019 AccorHotels review

It is just a few steps to the beach. The breakfast quality is excellent. However, there is bad smell in the corridor most likely due to the old carpet.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

2 nights in Nice

TripAdvisor rating 4.0/5

Elisabeth R Couples - 09/09/2019 TripAdvisor review

We stayed in a superior room on the 2nd floor with full view of the ocean. The room was a good size and was clean. The amenities were very good. The only complaint I would have is that the room, although cleaned the morning following our arrival, was not done up as nicely as it should have been. The bed looked as if they had just pulled the duvet back onto the bed and the pillows put in place, but the bed throw and cushions had been left where we had placed them on the couch the evening before. At the price they charge, I would have expected better from Housekeeping. On the other hand, the Concierge staff were very friendly and helpful which was a nice change from the staff at the Accor hotel we stayed Avignon a few days earlier.

Great location and staff!

Customer review rating 4.2/5

Eulecia Families - 06/09/2019 AccorHotels review

Location was perfect, most interesting places to visit were in walking distance. Hotel staff was very nice and attentive. Room was ok and clean but not really a 4 Star level. Quite expensive but I guess it's the price for the location.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

Pleasant stay in room with fabulous view!

Customer review rating 4.2/5

Peter Couples - 06/09/2019 AccorHotels review

Everything went smoothly and we loved the view from our well appointed room!

Dear Peter Lance A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

The hotel was clean and friendly perfect for my week away with my daughter

Customer review rating 4.2/5

Marian F. Families - 06/09/2019 AccorHotels review

Hotel was in a perfect location for exploring Nice and the surrounding areas. We enjoyed the breakfasts and the staff were very friendly and helpful.

Dear Marian F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

Good

Customer review rating 4.2/5

Ricardo P. Solo - 05/09/2019 AccorHotels review

It did not start too well since I got the confirmation of the reservation I had made sent to my old email despite I had been in contact with reservation several times via my new email. An unfortunate accident that was brilliantlly corrected by Mlle Diletta at my check-in. She is a great receptionist I know for years as well as M Jean Jacques, M Töfti and Mme Mirana who does office work now.

Dear Ricardo P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirana RAFILIPOSON Room Division Manager

Efficient, very friendly and helpful staff, fabulous location.

Customer review rating 4.2/5

Patricia B. Couples - 05/09/2019 AccorHotels review

Reception staff very friendly and most helpful with all our queries. Room excellent and daily room service superb. Breakfast both staff and food of of a very high standard. All food replenished frequently. Nothing too much trouble. We were recommended this hotel and have passed on our recommendation to others already.

Dear Patricia B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirana RAFILIPOSON Responsable hébergement

Quite good but the room was not in good condition.

Customer review rating 4.2/5

Gary C. Couples - 04/09/2019 AccorHotels review

Breakfast excellent. Front desk friendly and helpful although the area was very cramped and made it difficult to communicate, giving the feeling of being overcrowded. The first impression was one of a second class establishment. The shower area in our room was delapidated and water leaked profusely into the main part of the bedroom area when the shower was used because closing the door did not make it watertight. I reported this to the front desk who took note of it. Photographs on the internet gave the impression that the room had a balcony big enough yo be seated and enjoy the excellent view. We were disappointed that it was extremely narrow and there was only sufficient room to stand there. We will still be retaining our reservation to stay there for 2 nights from 9th October

Dear Gary C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Promenade des Anglais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For your next stay I will assure personnally that everything is in order in our room. Sincerely, Mirana RAFILIPOSON Room Division Manager

Never again

Customer review rating 4.2/5

Anonymous Solo - 03/09/2019 AccorHotels review

The only thing I was happy about is the location of the hotel. The rest: service, breakfast, décor and design, condition of the hotel and it's furniture, room and balcony size for this amount of money - disaster and absolute disappointment.

Dear Nina S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Promenade des Anglais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mirana RAFILIPOSON Room Division Manager
Customer review rating 4.2/5

Aviva L. Friends - 03/09/2019 AccorHotels review

The hotel is excelent. The staff are politly. The hotel is in the center of NIce.

Dear israel L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirana RAFILIPOSON Room Division Manager

Convinience in Nice

Customer review rating 4.2/5

Andrés Business - 02/09/2019 AccorHotels review

Great staff, excellent location, clean and comfy rooms

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mirana RAFILIPOSON Room Division Manager

Very good hotel with a sea view

Customer review rating 4.2/5

Derek L. Couples - 01/09/2019 AccorHotels review

Second time stayed in this hotel. Sea view rooms are particularly nice. Very satisfied with the hotel, staff and services. One exception was that all of the receptacles in the room had no power. I need to charge my phone in the bathroom. However, for whatever reasons, I need to take my laptop to the front desk to charge because it won't charge in the bathroom. I did report to the front desk when I was checking out.

Dear Derek L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirana RAFILIPOSON Room Dvision Manager

Very good hotel by the sea

TripAdvisor rating 4.0/5

Derek L Couples - 31/08/2019 TripAdvisor review

Second time at this hotel. Very good in particular room with sea view. Very satisfied except, so unfortunate, that all of the receptacles have no power. Therefore, I have to use the one in the toilet to charge my phone. For the laptop, I need to take it to the front desk because the receptacle in the bathroom, for whatever reasons, it could not charge the laptop.

Dear guest, Thank you for your comment following your stay with us. It will be taken in consideration in order to help us to improve our services to serve you better in the future. Best regards, Mirana RAFILIPOSON Responsable hébergement / Room Division Manager

Perfect location, exceptional staff, comfortable, clean room.

Customer review rating 4.2/5

Well T. C. F. U. Couples - 29/08/2019 AccorHotels review

Although the hotel itself was clean and comfortable, it was the staff that on multiple occasions made the extra effort to help. After check-out. we were able to use the 'courtesy room' to shower prior to our late flight departure.

Dear Trent L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaonan Cui Responsable Suivi Qualité

Hotel Stay

Customer review rating 4.2/5

Luigi G. Couples - 28/08/2019 AccorHotels review

It began with our room assignment (#334) having a terrible smell. Reported it immediately to the front desk and requested a room change. It took two days of our eleven day stay to get a new room assigned. The rotten milk smell was in the carpet. Balance of the stay went well.

Dear Luigi G., Thank you for sharing your comments with us following your recent stay at Mercure Promenade des Anglais. I am delighted to read that you did enjoy your stay with us, but regret the disappointment experienced with regards to the room. Your comments are important to us and will be used to monitor and improve the service provided to our guests. We do hope to have the opportunity to welcome you back to Nice in the near future. Kind Regards, Chaonan Cui Responsable Suivi Qualité

Such a lovely stay

Customer review rating 4.2/5

Angelene Y. Friends - 22/08/2019 AccorHotels review

Very friendly, service orientated, clean, organized Hotel. The best stay.

Dear Angelene Frances Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaonan Cui Responsable Suivi Qualité

not a 4 star hotel

Customer review rating 4.2/5

Ali Couples - 21/08/2019 AccorHotels review

Positives: - Good situation - Staff very nice and helpful - Comfy bed Negatives: - Old building that needs some urgent refreshing, obvious signs of wearing out, inside the rooms (windows frames with broken parts, curtains are in a bad shape and let the light in early in the morning) as well as in the lobby, old elevators. - Cheap objects in the room (cheap plastic glasses, no spoons, cheap towels...) - Eventhough it's a high season, paying around 370Eur/day is too expensive for just the situation of the hotel, we would be willing to pay more if necessary for the right quality.

Ras

Customer review rating 4.2/5

Anonymous Couples - 20/08/2019 AccorHotels review

Correct

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. et nous avons bien noté votre commentaire sur le rideau et le bon de boisson, nous allons prendre des actions pour vous offrir un meilleur service. Nous espérons vous revoir très bientôt ! Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Chaonan Cui Responsable Suivi Qualité

Nice but could be better

Customer review rating 4.2/5

Amr M. Families - 19/08/2019 AccorHotels review

The location & friendliest staff made my stay at Nice very enjoyable. The one thing that could make it even better is to get a ticket for parking at the garage from the front desk on check in.

Dear Amr M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaonan Cui Responsable Suivi Qualité

Personal experience

TripAdvisor rating 4.0/5

Stay03897813406 Solo travel - 18/08/2019 TripAdvisor review

I stayed at this hotel five times just this year My average stay at this wonderful hotel is five times a year since ten years ago Every personal at the reception know me very well and we respect each other’s This time I was not happy because of the very rude lady at the reception I talked to Mr. John Jack about her, and I cancelled My reservation for October and November Sorry about that but I go to your hotel to relax and have fun and not to stand for rudeness

Dear guest, Thank you for taking your time to post your feedback. It’s a pleasure to know that you have appreciated our location and our staffs. We look forward to welcoming you back soon at Mercure Nice Promenade des Anglais. Best regards, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager
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