Hotel - Mercure Nice Promenade des Anglais Hotel
Mercure Hotel Mercure Hotel

Mercure Nice Promenade des Anglais Hotel

4.0/5 2,199 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon
    • Hairdressing salon

Leisure and activities

  • Beach and water sports
    • Boat excursions (Paying)
    • Snorkelling/Scuba diving center

Catering

  • Breakfast
  • Room service
    • Opening hours : Week 07:00/12:00
    • Opening hours : Week-end 07:00/12:00

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

Choose our peaceful and stylish patio rooms, our rooms with balconies and views of the city, Jardin Albert I or the sea. Enjoy a unique experience in a Luxury Room with sea view, boasting a magestic bed and a breathtaking view of the Mediterranean!Enjoy a unique experience by choosing a Luxury Room overlooking the sea with a breathtaking view of the Mediterranean from the bed!

  • 124 rooms
  • 124 non-smoking rooms
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Free access with phone card
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.2/5 AccorHotels Rating 3,367 reviews

Our guest reviews for Mercure Nice Promenade des Anglais Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,199 reviews
Mr T. Y. J. Couples - 04/02/2019 AccorHotels certified review
« complete satisfaction appart from dreadful builders drilling from 9am till 5-30 from hotel above »

it was good as usual apart from builders noise that could not be stopped by mercure owners

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

Mrs Y. W. Couples - 29/01/2019 AccorHotels certified review
« Birthday break »

A warm friendly welcome, clean comfortable quiet room, side sea view, good breakfast. We would happily stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirana RAFILIPOSON Room Division Manager

Nader S. Families - 28/01/2019 AccorHotels certified review
« Too much Noise in the morning »

I like the hotel..service is very good.all desk managers are perfect..jan jack also has a very good experience in front desk..all employees are nice and polite...the thing whic bather us was the big noise started early morning and they told us it comes from the other hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nader S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Promenade des Anglais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mirana RAFILIPOSON Room Division Manager

Jane K. Couples - 27/01/2019 AccorHotels certified review
« Very nice stay »

We love the location of this hotel. The breakfast was excellent as well as the beautiful view from the breakfast dining room. The staff was very helpful both in giving us local bus information and calling a taxi for us. The shower hot water pressure was not good although the water was very hot. We asked for a quiet room, and it was quiet except from 7 a.m. to 5 p.m. when the entire 3rd floor above us was under construction! We were out most of the day anyway, but it would have been noisy if we had wanted to sleep in!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mirana RAFILIPOSON Room Division Manager

Veikko L. Families - 20/01/2019 AccorHotels certified review
« Veikko L., visitor with wife Helena on JAN13th-16th (room 266?). -e-mail : ve… »

Mostly satisfied BUT! BUT! My wife lost two clothes from wardrobe probably on JAN14th. Both clothes for women, one black wool blazer and black & white silk blouse. Clothes were situated in left side of wardrobe, near the door and hanging on hanger. Searched a lot there at Nice and now here at our home at Marbella, Elviria Hills, Spain we have an attitude that the clothes must be forgotten or disappeared mysterious way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We inform you that we found your clothes and we are already send them by post. We hope to welcome you back to our hotel very soon! Sincerely, Mirana RAFILIPOSON Room Division Manager

L G. Families - 15/01/2019 AccorHotels certified review
« It ticked every box I expected. »

As above I had expectations and you managed to give me every one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mirana RAFILIPOSON Room Division Manager

Anonymous Couples - 14/01/2019 AccorHotels certified review
« Short City break »

Good location and comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheila B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirana RAFILIPOSON Respo,nsable hébergement

Anonymous Couples - 13/01/2019 AccorHotels certified review
« great views and very nice room »

Nice room and great views. Unfortunately, breakfast did not start until 6:30am, but we had to leave at that time for our train. When we asked at reception for breakfast to be earlier, we were told they were not able to do this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mirana RAFILIPOSON Room Division Manager

Tina B. Families - 13/01/2019 AccorHotels certified review
« Great location clean basic rooms »

Our experience was positive it is a great location and staff were helpful & pleasant I believe improvements could be on the little things like nicer white bath towels & sheets

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mirana RAFILIPOSON Room Division Manager

Anonymous V. Couples - 07/01/2019 AccorHotels certified review
« Very, very good experience. »

Excellent location - close to shore, shopping, transportation, tourism sites. Rooms promptly made-up. Clean surfaces. Knowledgeable and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Howard B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirana RAFILIPOSON Room Division Manager

Couples - 06/01/2019 TripAdvisor review
« Excellent stay »

Staff were polite and helpful, especially Jean Jaques. The sea view rooms are excellent, breakfast wholesome. Brilliant location on the sea front, close to the centre. Plenty of good restaurants close by

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your experience on TripAdvisor after staying with us. Your remarks have already been shared with the entire staff. We hope that your overall experience met your expectations and would be pleased to welcome you again at the Mercure Nice Promenade des Anglais. Best Regards, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

Anonymous Couples - 05/01/2019 AccorHotels certified review
« Very good location »

We had a nice room after we asked to be moved into a superior room - first room was very small and not very appealing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirana RAFILIPOSON Room Division Manager

Sara Couples - 03/01/2019 AccorHotels certified review
« Great Location, good value for money »

Location was perfect, room overlooking promenade with balcony was a good size. Room had all amenities needed. Staff were friendly and helpful. The only negative was the room temperature it was far too hot, not helped by the sun beaming in but the air con did not work at all throughout our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mirana RAFILIPOSON Room Division Manager

Tony H. Couples - 02/01/2019 AccorHotels certified review
« Christmas Break »

I did not have any food in the hotel so can't comment on that. However, the hotel was great and the room was fantastic. I got a queen room overlooking the promenade and the view was amazing. The room had everything you could want. All staff were were highly efficient and couldn't be more helpful. I/We could not find anything wrong with the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

Theholl A Couples - 01/01/2019 TripAdvisor review
« Christmas break »

We didn't have food at this hotel so can't comment. However, the hotel was fantastic. We had a queen room overlooking the promenade and the view was amazing. The room itself had everything you needed and was very comfortable. Staff were amazing and couldn't do enough for us when bombarded with questions. Overall a great stay and would highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your experience on TripAdvisor after staying with us. Your remarks have already been shared with the entire staff. We hope that your overall experience met your expectations and would be pleased to welcome you again at the Mercure Nice Promenade des Anglais. Best Regards, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

Ming Families - 31/12/2018 AccorHotels certified review
« Not satisfied, arrogant staff, worst experience »

The glass in the bathroom was exploded into pieces, which was extremely dangerous. I wanted to figure out the reason so I asked the reception on 8am 28/12/2018. She was the most arrogant, worst reception I've ever met. I asked her the reason, she was impatient and was trying to blame us. And she even said I have changed the room for you, what do you want! How rude your staff was! I was angry but didn't want to quarrel with her. I've been lived in many different Accor hotels around the world. She was the reason I decided not to choose your hotel in the future. Unpleasant experience, extremely unpleasant.

Bill A. P. Couples - 17/12/2018 AccorHotels certified review
« Another great few days in Nice »

This is one of our favourite hotels. Great location, wonderful view of all of the Nice action. Sunniest rooms on th planet at anytime of year. Best of all, always at a good price. A great place to spend a winter weekend. Get the bus to and from the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

Samuel K. Couples - 17/12/2018 AccorHotels certified review
« Clean and Modern »

The hotel is situated fantastically. Few minutes from the sea front. Very close to restaurants about 30 mins walk to the port and you are in the middle of the shops.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager

D. Couples - 12/12/2018 AccorHotels certified review
« comfortable stay »

would have liked facilities explained on arrival

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirana RAFILIPOSON Responsable hébergement

Pravin S. Business - 11/12/2018 AccorHotels certified review

Amazing experience and excellent location.. Very good services and happy with the stay..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Amey Directeur général / General manager

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