Hotel - Mercure Brive Hotel
Mercure Hotel Mercure Hotel

Mercure Brive Hotel

3.5/5 403 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Whether you're traveling for business or pleasure, we offer contemporary, cozy rooms in a warm, welcoming environment.

  • 57 rooms
  • 51 non-smoking rooms
  • 1 family rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,342 reviews

Our guest reviews for Mercure Brive Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 403 reviews
David P. Couples - 12/09/2018 AccorHotels certified review
« Good location »

We chose Brive la Gaillarde as a good location to revisit the Dordogne. The hotel is set in spacious grounds with a fine terrace. We were very disappointed with our room, 313, which was cramped and nonfunctional. The padded corner-piece turned out to be the wardrobe. Very little space and no shelves or drawers. We had to move chairs around to accommodate a Rollator (walking aid). The restaurant was another disappointment - the choice of main courses was limited to four. But to cap it all there was "No Hot Food" on Friday evening and apparently Saturday and Sunday as well. This hotel is an asset to the Accor group that has possibilities that are not exploited. I have been much more satisfied in an Ibis.

Rodney C. Couples - 08/09/2018 AccorHotels certified review
« Excellent Stopover »

Stayed one night on our trip from UK to Spain. Good accommodation and breakfast. Address on website no use in Sat nav, so quite difficult to find. Bout et Magee restaurant close by very good and inexpensive menu

H.s. Couples - 06/09/2018 AccorHotels certified review

Excellent.

Margaret R. Couples - 02/09/2018 AccorHotels certified review
« Mrs »

The reception staff were extremely polite, very helpful and create a top impression of the hotel. However, the two staff in the restaurant and bar were not and do not do the hotel justice. I have never been served in a restaurant in France with 'torn jeans' which were totally inappropriate . About time they were given a dress code and told to be more welcoming and helpful. We also felt that the food was not as good as two years ago. A shame as breakfast was excellent with polite helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARGARET R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Brive. It is always a pleasure to receive positive and argumented feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the dress code, we already had a talk with our team about this concern. I'm sorry you didn't appreciate the restaurant as much as two years ago. Usually, we get some good feedbacks about our new Chef. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwenaël H Room Division Manager

S. Families - 23/08/2018 AccorHotels certified review
« HVAC noice outside, cheap finishing. »

Your staff is 5 Star, really! The staff is doing its best and was at any time extremly friendly and helfpufull despite the fact that your hardware, meaning the hotel itself, the plastic, cheap, quick fix, property is running old and you can not hide anymore the missing invest. The noise from the HVAC outside is just the top of the icberg. I whished I had payed the same money to another individual hotel or hotel chain with a soul. I like hotels with respect and love to their property. I had hoped for a Hotel with soul and not IBIS-Style - "plastic bag style". What is the difference between IBIS and Mercure anyway, besides the price? We all know that Accore comes in extremly handy on business travel but it is no fun to stay at your hotels for leisure. Thereafter I stayed at the Hotel Best Western Carlton Annecy and I found the soul again I was missing at Accor. Sorry to say this but you had asked for.

Martín L. Solo - 31/07/2018 AccorHotels certified review
« Nice friendly hotel in easy to find location »

Overall the stay was good. The staff were welcoming friendly and gave my two dogs Molly and April a warm welcome. That might sound unimportant but to dog lovers it is not. The staff were attentive and not fussy.

Aidan O. Solo - 27/07/2018 AccorHotels certified review
« Great service »

Very friendly staff. Nice room. English tv channels! Love the fact that the hotel is so dog friendly!!! Will stay there again when I’m in the area.

Couples - 17/07/2018 TripAdvisor review
« A GREAT PLACE TO STAY »

This was our fifth visit to this hotel. We like it as it is close to the motorway, is not far from the centre of Brive, is in a lovely parkland setting, has a pool and the staff are delightful. The rooms are spacious and the breakfast is copious and well presented.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Ganucheau and thank you for your comment. Indeed, we take good care of our customers and it's a great pleasure to welcome them back. Since you come in, we want you to be happy in a peaceful environment. Our staff are here in order to help you at any time of your stay. We will make our staff know your good time in our hotel. Best regards, Gwenaël H Room Division Manager

Anonymous Business - 12/07/2018 AccorHotels certified review
« Well »

This was a nice stay

Anthony S. Couples - 09/07/2018 AccorHotels certified review
« A return visit to the Mercure at Brive, we were even more happy with our stay than before! »

A nice setting just off the AutoRoute so a convenient stopover from our home in Spain and our home in the UK. Our room was excellent and we enjoyed the restaurant and the excellent attentive service for both dinner and breakfast

Ibandab Couples - 08/07/2018 AccorHotels certified review
« Perfect »

Lovely room and great service. Air conditioning had difficulty coping with the high temperatures but otherwise perfect

Markus V. Business - 22/06/2018 AccorHotels certified review
« still plenty to do better »

Poor gym: broken and too few equipment. Room: Why separate wc and bathroom? Not easy to use as big person. Also bad smell, maybe because of renovation? Door would not close properly easily, was left open at first by mistake. Restaurant: Service was friendly but unorganized, mistakes happened like wrong drink. Main course fish was undercooked, when I told waiter(s), no reaction, no compensation. It would be good to receive the check to be signed, even when is billed on room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARKUS V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Brive. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are just surprised, you stayed 4 nights and never informed us about complains At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. You appreciate our staff and buffet breakfast. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A. Business - 26/05/2018 AccorHotels certified review
« Parfait »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur A., Nous vous remercions pour votre gentil commentaire suite à votre séjour à Hôtel Mercure Brive. Vous êtes un peu comme chez vous au Mercure et nos Equipes aiment vous bichonner. A très bientôt. Bien à vous, Olivier jauneau Directeur

Ana Couples - 14/05/2018 AccorHotels certified review
« Quiet, clean, cosy »

The room was incredibly clean. Everything very nice and cozy. Very quiet. The breakfast was delicious.

Abeille L. Solo - 21/04/2018 AccorHotels certified review
« Great service »

Very pleasant and convenient for my purposes.

A. Business - 23/02/2018 AccorHotels certified review

exceptionally

Anonymous Business - 11/02/2018 AccorHotels certified review

Hotel calme et agreable

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Brive. Vous avez apprécié le calme de notre environnement ainsi que l'ensemble de nos prestations. C'est un plaisir pour nous de vous recevoir et de faire de votre étape un moment de détente et de repos. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Jauneau 05…

D. Business - 26/01/2018 AccorHotels certified review
« Good overnight stay and pleasant staff »

Friendly and helpful staff. Room was to the Mercure standard.

H. Business - 11/12/2017 AccorHotels certified review
« Nickel »

Personnel au top

RicciB44 Couples - 07/11/2017 TripAdvisor review
« Good hotel with very helpfull english speaking receptionist. Restaurant not always open on weekend evenings »

Good to get to by car, near main routes. Very helpful receptionist who apologised for the lack of evening meal availability but went out of his way to arrange good value transport into Brive and advised on local restaurants. Well maintained, clean hotel with good breakfast choices. The newly installed electric car charging points will be a bonus for some motorists.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RicciB44, We very much appreciate your comments regarding your stay at the Hôtel Mercure Brive. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Jauneau General Manager +33555863636

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