Mercure Brive Hotel 4 stars

TripAdvisor rating 3.5/5 453 reviews
Mercure Brive Hotel
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Hotel extras

Fully air-conditioned, the Mercure Brive has 4 fully equipped (video projector & flipchart easel) conference rooms for up to 100 people and a 50-space car park, a gym, and free WiFi all over the building.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowed 9.00 EUR
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Jogging track
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Brive Hotel

Le Griffolet
19270
ussac
france

Tel: +33555863636

Fax: (+33)5/55870440

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    BRIVE LAROCHE At 4km / 2 miles

  • By plane

    LIMOGES BELLEGARDE At 87km / 54 miles

  • By helicopter

    BRIVE LAROCHE At 4km / 2 miles

  • By car

    A20 CANA At 1km / 0 miles

  • By car

    A20 DONZENAC At 5km / 3 miles

  • By car

    A20 LE TEINCHURIER At 3km / 1 miles

  • By train

    BRIVE LA GAILLARDE At 6km / 3 miles

GPS :45.167102, 1.483228

Our accommodations

We offer cozy rooms with a modern style, suitable for business trips and vacations and filled with warm, welcoming atmosphere.

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE GRIFFOLET

Type of cuisine: Bistronomy

Come and discover our chef's cuisine and enjoy the pleasant surroundings.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GRIFFOLET

Photo non contractuelle / Strictly non binding

Enjoy lovely, peaceful and friendly time around our fireplace.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 100 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 36 people

Find out more

Our guest reviews for
Mercure Brive Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,754 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

453 reviews

We were satisfied, no soap on the washbasin for 2 days proved a bit of a problem, to wash our hands when coming out of the toilet .....

Customer review rating 4.3/5

Anonymous Couples - 08/07/2019 AccorHotels certified review

Not bad, the bathroom has been refurbished which was great, lack of coat hangers in the wardrobe.

Good quality hotel with friendly efficient staff

Customer review rating 4.3/5

Ibandab Couples - 05/07/2019 AccorHotels certified review

Nice room on upper floor so quiet. Friendly staff and good food

Dear IAN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Brive. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Savinien

Excellent stay, convenient stop en route

Customer review rating 4.3/5

Carolyn Couples - 28/06/2019 AccorHotels certified review

We stayed here for a night while en route to Spain. Excellent, friendly service, clean, comfortable rooms, excellent dinner and breakfast. Location close to the highway make it a perfect stop en route.

Dear CAROLYN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Brive. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Savinien General Manager

Disaster (désatre) from arrival onwards

Customer review rating 4.3/5

Alan M. Couples - 03/06/2019 AccorHotels certified review

On arrival were told that "we are sorry but the restaurant is closed as we have a Rugby team here" NOTE: no mention of this when our reservation was confirmed with Cecile? We were told Room service was available or Pizza at the adjoining F1 Hotel. We ordered some wine to be served outside on the patio - was surprised that there were weeds (mauvaise herbes) everywhere on the paving - very poor! On checking with Emma ( a most helpful lady at the Bar) who rang the F1 to tell us their Restaurant was closed! Our only option was Room Service and we chose "Pavé de Saumon, écrase de pommes de terre" to be served in the Bar and after at least 30 minutes a tray arrived with 2 x glass pots (obviously from the Micro Onde) with a mixture of salmon and potato inside - 'Vrai & Bon Prestige' served on a small plate - SO unappetising, we sent the two dishes back and just ate some brown bread. We did complain to Emma who apologised and assured us we would not be charged. Later in our room, I had gone to sleep and my wife turned back the duvet to find ' a large brown stain' on the undersheet and had to fold back the sheet over the stain in order to sleep? This was reported to Cecile and Emma in the morning and they did apologise and agreed to take off any charges for wine that were on ou account. As we had pre-paid for the room she informed us she could not make any reduction. TO MANAGEMENT: HAVING PAID 78.40 EUROS FOR THIS ROOM - I FEEL THE LEAST ACCOR HOTELS COULD DO IS REFUND ME AT LEAST 50% IF NOT THE FULL 100% OF THIS CHARGE. It is a pity that the standards at the Mercure Brive were so poor and the state of the building outside was unkempt (négligé) - not the usual Mercure standard? We must state that your staff member Emma was a great example of excellence in this Hotel and went out of her way to help us. I await your response. Cordialement M. Alan -

Bonjour Monsieur Alan M., Je fais suite à votre email concernant la nuit du 31 mai 2019 et vous prie d’accepter mes excuses pour le délai de réponse, ayant pris quelques jours de vacances. Je vous remercie d’avoir pris le temps de nous écrire à la suite de votre séjour et suis désolé que le service et la prestation n’aient pas été à la hauteur de vos attentes. Vous aviez réservé initialement une chambre pour la nuit du jeudi 30 mai, en tarif non annulable, non modifiable, et non remboursable. Vous avez cependant souhaité modifier cette réservation au vendredi 31 mai, ce qui n’était pas possible selon les conditions de vente de votre réservation. Bien que cette réservation ne soit aucunement modifiable selon la politique du groupe Accorhotels, nous avons cependant accepté de décaler votre réservation pour vous être agréable, et pour ne pas perdre votre argent. Nous ne vous avons pas facturé les frais supplémentaires car nos chambres étaient bien plus chères le vendredi 31 mai avec un hôtel complet grâce à la venue de Grenoble rugby. Notre restaurant est fermé du vendredi soir au dimanche soir inclus comme cela est spécifié sur le site AccorHotels, site internet où vous avez effectué votre réservation. Notre room service, d’habitude très apprécié de nos clients ne vous a pas plu, nous vous l’avons donc offert, une fois de plus afin de rendre votre séjour le plus agréable possible, pour une valeur de 30 €. Enfin, vous nous avez souligné le 1er juin au matin un souci de propreté du drap dans votre lit, et je tiens à vous présenter nos excuses. Je reste dubitatif sur ce point, étant donné la qualité du travail de nos femmes de chambres largement apprécié par notre clientèle et comment ne pas voir un drap ainsi taché en tete de lit ?Je m’interroge cependant, pourquoi ne pas avoir signalé à la réception le soir même le souci, nous serions intervenus en quelques minutes pour changer le drap ? Dans tous les cas, à titre de compensation et en vous présentant nos excuses, nous vous avons offert l’intégralité des boissons consommées de la veille pour une valeur de 40€. Votre réservation initiale payée et qui n’aurait pas dû être modifiée ainsi que notre geste commercial dépassant les 70€ ne me permettent pas d’aller plus loin. Je peux néanmoins pour un prochain séjour chez nous vous proposer un sur-classement gratuit, n’hésitez pas dans ce cas à passer directement par moi. Je vous prie d’agréer, cher Monsieur M., mes cordiales salutations. Christophe Savinien Directeur Multi-Sites Hôtel Mercure & HôtelF1 Brive Ussac

Awesome staff

Customer review rating 4.3/5

Alison Couples - 12/05/2019 AccorHotels certified review

Booked via Accor central reservation over the phone, using 120 euros of points.Room cost 80 euros, paid 6 euros on card for surplus, and arranged for a 40 euro credit towards the evening meal.All good, until our arrival....they had NO notice of the 40 euro credit,and even worse , the restaurant was closed, and is apparently ALWAYS closed on a Friday. (presumably a business hotel). Total disaster....we had to drive and pay for a meal elsewhere, instead of the cosy evening with wine we had planned. However, Cecile, the Mercure lady at reception,was AWESOME, and deserves a reward from Accor.She dealt with my basic French, phoned central reservation, and got my missing credit reinstated. The mistake shouldn’t have happened,but at least she was able to limit the damage. Well done Madame!

Dear ALISON L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Brive. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Predictable and Comfortable

Customer review rating 4.3/5

Maardvark Couples - 19/04/2019 AccorHotels certified review

it delivered just what we expected, giving us a pleasant stay at a reasonable price with a very pleasant staff and well appointed simple room.

Dear MARK S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Brive. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Savinien Director

Pleasant one night stopover

Customer review rating 4.3/5

Anonymous Couples - 04/03/2019 AccorHotels certified review

My wife and I enjoyed our stay at the Mercure Brive. The staff and the restaurant were great. The road noise from the A20 is however audible at night.

Dear JAMES F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Brive. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 4.3/5

A. Business - 03/03/2019 AccorHotels certified review

Tout simplement excellent

Cher Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Brive. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs. Bien cordialement, Christophe Savinien Directeur

Very quiet

Customer review rating 4.3/5

Edward G. Couples - 14/02/2019 AccorHotels certified review

Restaurant closed

Dear EDWARD G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Brive. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier J. General Manager

Very good service

TripAdvisor rating 3.5/5

Roam37422825566 Family - 03/01/2019 TripAdvisor review

We arrived very late at night but were still very good received by friendly staff. Maybe a point of attention was the austere breakfast with not a lot of choice, but still satisfactory. Checking in and out very efficient.

Bienvenue

Customer review rating 4.3/5

A. Business - 14/12/2018 AccorHotels certified review

Excellente

PARFAIT

Customer review rating 4.3/5

A. F. Business - 12/11/2018 AccorHotels certified review

EXCELLENT

Customer review rating 4.3/5

Anonymous Couples - 01/10/2018 AccorHotels certified review

The only defaillance is that freshly squeezed orange juice is missing. Even if the one offered is of good quality.

Good location

Customer review rating 4.3/5

David P. Couples - 12/09/2018 AccorHotels certified review

We chose Brive la Gaillarde as a good location to revisit the Dordogne. The hotel is set in spacious grounds with a fine terrace. We were very disappointed with our room, 313, which was cramped and nonfunctional. The padded corner-piece turned out to be the wardrobe. Very little space and no shelves or drawers. We had to move chairs around to accommodate a Rollator (walking aid). The restaurant was another disappointment - the choice of main courses was limited to four. But to cap it all there was "No Hot Food" on Friday evening and apparently Saturday and Sunday as well. This hotel is an asset to the Accor group that has possibilities that are not exploited. I have been much more satisfied in an Ibis.

Excellent Stopover

Customer review rating 4.3/5

Rodney C. Couples - 08/09/2018 AccorHotels certified review

Stayed one night on our trip from UK to Spain. Good accommodation and breakfast. Address on website no use in Sat nav, so quite difficult to find. Bout et Magee restaurant close by very good and inexpensive menu

Customer review rating 4.3/5

H.s. Couples - 06/09/2018 AccorHotels certified review

Excellent.

Mrs

Customer review rating 4.3/5

Margaret R. Couples - 02/09/2018 AccorHotels certified review

The reception staff were extremely polite, very helpful and create a top impression of the hotel. However, the two staff in the restaurant and bar were not and do not do the hotel justice. I have never been served in a restaurant in France with 'torn jeans' which were totally inappropriate . About time they were given a dress code and told to be more welcoming and helpful. We also felt that the food was not as good as two years ago. A shame as breakfast was excellent with polite helpful staff.

Dear MARGARET R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Brive. It is always a pleasure to receive positive and argumented feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the dress code, we already had a talk with our team about this concern. I'm sorry you didn't appreciate the restaurant as much as two years ago. Usually, we get some good feedbacks about our new Chef. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwenaël H Room Division Manager

HVAC noice outside, cheap finishing.

Customer review rating 4.3/5

S. Families - 23/08/2018 AccorHotels certified review

Your staff is 5 Star, really! The staff is doing its best and was at any time extremly friendly and helfpufull despite the fact that your hardware, meaning the hotel itself, the plastic, cheap, quick fix, property is running old and you can not hide anymore the missing invest. The noise from the HVAC outside is just the top of the icberg. I whished I had payed the same money to another individual hotel or hotel chain with a soul. I like hotels with respect and love to their property. I had hoped for a Hotel with soul and not IBIS-Style - "plastic bag style". What is the difference between IBIS and Mercure anyway, besides the price? We all know that Accore comes in extremly handy on business travel but it is no fun to stay at your hotels for leisure. Thereafter I stayed at the Hotel Best Western Carlton Annecy and I found the soul again I was missing at Accor. Sorry to say this but you had asked for.

Nice friendly hotel in easy to find location

Customer review rating 4.3/5

Martín L. Solo - 31/07/2018 AccorHotels certified review

Overall the stay was good. The staff were welcoming friendly and gave my two dogs Molly and April a warm welcome. That might sound unimportant but to dog lovers it is not. The staff were attentive and not fussy.

Great service

Customer review rating 4.3/5

Aidan O. Solo - 27/07/2018 AccorHotels certified review

Very friendly staff. Nice room. English tv channels! Love the fact that the hotel is so dog friendly!!! Will stay there again when I’m in the area.

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