ibis Bordeaux Lac Hotel 3 stars

TripAdvisor rating 4.0/5 1,083 reviews
ibis Bordeaux Lac
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+ 18 Services
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Room 1

Number of guests
Children's age
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Next to the exhibition and convention centers

  • Tram stop in front of the hotel, 20 min to the city center, 35 min to St Jean train station

  • family rooms with crib available (subject to availability at time of reservation)

  • Free parking available for guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Other sports activities
Business services
  • 2 meeting room(s)
  • Web corner
  • Copy/print service available

Hotel location

ibis Bordeaux Lac

Rue du Petit Barail
Quartier du Lac
33300
bordeaux
france

Tel: +33556509650

Fax: (+33)5/56396352

Contact email

Check-in from 12h00

Check out up to 12h00

  • BORDEAUX :   31 LE LAC

  • TRAM :   C PALAIS DE CONGRES

  • By plane

    BORDEAUX MERIGNAC At 15km / 9.38 miles

  • By car

    ROCADE EXIT 4 At 1km / 0.63 miles

  • By car

    ROCADE EXIT 4 BIS At 2km / 1.25 miles

  • By train

    BORDEAUX ST JEAN At 8km / 5 miles

GPS :44.889503, -0.565293

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with 1 double bed and twin beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with 1 double bed and 1 sofa

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

COURTEPAILLE

Type of cuisine: Barbecue

For authentic taste. A choice of more than 20 different meats cooked. On an open grill right in front of you. It's been a dining favourite for more than 40 years. Excessive alcohol consumption is dangerous to your health, drink in moderation.

Lunch

11:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 80

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
ibis Bordeaux Lac

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,845 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,083 reviews

Ibis Bordeaux Lac

Customer review rating 4.4/5

Dc Solo - 16/09/2019 AccorHotels review

Convenient location, great access to city via trams at 100 metres. Good rooms, breakfast, staff, and parking.

C,lean cmforta le rm and friendly staff

Customer review rating 4.4/5

Stanley S. Couples - 16/09/2019 AccorHotels review

Request for extra pillow was given immediately room very comfortable and clean. Very quite got a good nights sleep

Very pleasant stay. Staff very helpful and professional.

Customer review rating 4.4/5

Noel M. Couples - 15/09/2019 AccorHotels review

Having spend 11 days there we would definitely recommend it.

Very welcoming and comfortable. Got exactly what we asked for.

Customer review rating 4.4/5

Jane Couples - 13/09/2019 AccorHotels review

We had stayed here before and been very impressed. We were even more impressed now with everything from the decor, the very kind help of the staff when we had a minor emergency with my assistance dog and the thoughtfulness of the management/ company with regard to the positioning and black out curtains keeping the room cool. All lovely. Really enjoyed a relaxing stay.

Generally good but noisy neighbours

Customer review rating 4.4/5

Lyn G. Couples - 11/09/2019 AccorHotels review

Staff and service good,breakfast good ,but other guests above and around were extremely noisy until 3.a.m so not much sleep

Nothing special, but nice.

Customer review rating 4.4/5

J. G. Families - 06/09/2019 AccorHotels review

Restaurant could not cope with busy times. Room was clean. No toilet brush, though. Very nice people at the reception.

Comfortable room with good service

Customer review rating 4.4/5

Andy C. Families - 02/09/2019 AccorHotels review

Comfortable room, good service with a decent breakfast.

Was hesitant when booking but excellent stay

Customer review rating 4.4/5

Norman Solo - 02/09/2019 AccorHotels review

I was stopping in Bordeaux only to see the city and to collect some wine hence I drove and did not want to drive into town. I have stayed in many Accor hotels but not an Ibis that I can recall however as I was simply dropping my bags, driving to the vineyard to collect the wine and coming back, before leaving at 9am the next morning, the Ibis appealed as it has a gated car park and is close to the tram allowing an easy 20 minute trip into Bordeaux for dinner. I was warmly greeted, the room on the ground floor was basic but clean and importantly noise free when I returned after dinner. Breakfast buffet was fine and set me up for a 7 hour drive North. Couldn't have asked for a better short stay.

Stayed there last year and ate there the year before that, continued to have a good experience.

Customer review rating 4.4/5

Thomas Families - 26/08/2019 AccorHotels review

Room was adequate and clean. Parking is always a plus. Staff were friendly at checking in and also in the restuarant where we had dinner & breakfast. Will most likely be staying there again next year or maybe sooner.

Nice

Customer review rating 4.4/5

Jordi S. Families - 24/08/2019 AccorHotels review

Very confortable hotel with charmimg service. Far from de city center but well communicated, a tram station just few meters from the hotel.

Customer review rating 4.4/5

Stephen Couples - 23/08/2019 AccorHotels review

We found your staff friendly and helpful. We had a pleasant room with a view of the lake. Free parking was appreciated.

Dear STEPHEN M., We very much appreciate your comments regarding your stay at the ibis Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien à vous, Kévin CARCELEN Adjoint de direction Ibis Bordeaux Lac

Well situated and comfotable and clean.

Customer review rating 4.4/5

Anonymous Couples - 17/08/2019 AccorHotels review

A positive experience with good sized room and beds. Very handy for the tram into town and car parkung is free and plentiful.

Mrs Angela Yhompson

Customer review rating 4.4/5

Angela T. Families - 16/08/2019 AccorHotels review

Excellent all round. Helpfulness and courtesy of your well-trained staff added enormously to the comfort of our stay.

oh deary me..................

Customer review rating 4.4/5

Stewart Couples - 16/08/2019 AccorHotels review

lovely staff, the room is just a few steps from resembling a prison cell, truly terrible, matress was just about ok

Good afternoon, Thank you for taking the time to tell us about your experience at the ibis Bordeaux Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien à vous, Kévin CARCELEN Adjoint de direction Ibis Bordeaux Lac

Good

Customer review rating 4.4/5

Dinah K. Families - 08/08/2019 AccorHotels review

Was generally good but would have like to have coffee/tea making facilities in the room

Everything we wanted

Customer review rating 4.4/5

Anonymous Couples - 05/08/2019 AccorHotels review

Very comfortable beds, good aircon, excellent breakfast

Dear RICHARD G., We very much appreciate your comments regarding your stay at the ibis Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien à vous, Kévin CARCELEN Adjoint de direction Ibis Bordeaux Lac
Customer review rating 4.4/5

Maria Families - 05/08/2019 AccorHotels review

Satisfactory, the price for the room quite high and breakfast should be included. Expensive breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bien à vous, Kévin CARCELEN Adjoint de direction Ibis Bordeaux Lac

Very bad experience for the first time in an Ibis hotel

Customer review rating 4.4/5

Anonymous Couples - 01/08/2019 AccorHotels review

This is the very first time we stayed in an Ibis hotel and are 100% dissatisfied In the morning, both my wife and I woke up with back pain after a terrible night It appeared that the beds in our room were completely worn out and need urgent replacement. One of the reasons why we book Ibis is for the consistent quality of their beds We were staying overnight during a 2000 km + road trip, so a good night sleep was essential. In addition it appeared that the reading lamp at the left bed was defective, another sign of poor maintenance. So this stay was absolutely not value for money as we expect from Ibis, so completely unacceptable. (Please be informed that we stayed in this same hotel at the beginning of our road trip and everything was OK as we expected) In the morning during check-out, we voiced this serious complaint to the lady at the front desk. The only thing she said was : “I am sorry to hear this, I will take a note of it”. That was it. Very disappointing again. We got the impression that nothing was done with this complaint. I immediately submitted a formal complaint via the Accor website when we arrived back home, After receiving no reaction at all, I sent a reminder. Still no response. Today I finally contacted the Customer Service who informed me they never received any complaint... So in addition, it seems that the Accor systems are defective or that my complaint was not handled appropriately or was simply ignored. Conclusion : Extremely dissatisfied overall

Dear MARC E., Thank you for taking the time to tell us about your experience at the ibis Bordeaux Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a loyalty point credit in the amount of 40 € (2000 points) will be issued to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien à vous, Kévin CARCELEN Adjoint de direction Ibis Bordeaux Lac

Relaxing

Customer review rating 4.4/5

Carlos C. Families - 31/07/2019 AccorHotels review

Very sympathetic and helpful personnel (as always), comfortable and clean rooms.

Customer review rating 4.4/5

Ian Couples - 30/07/2019 AccorHotels review

Great option for a stopover with a great Restaurant

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