Mercure Lyon Charbonnières Hotel 4 stars

TripAdvisor rating 4.0/5 396 reviews
Mercure Lyon Charbonnières Hotel
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Hotel extras

  • Close to the A6/A7/A89 highways

  • Wellness area with sauna and fitness center (free)

  • Hotel surrounded by greenery. Terrace, foosball table and pétanque court

  • Free private car park

  • WIFI and web corner

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Tennis (Nearby)
  • Other sports activities
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Lyon Charbonnières Hotel

78 bis route de Paris
Route nationale 7
69260
charbonnieres les bains
france

Tel: +33478347279

Fax: (+33)4/78348894

Contact email

Check-in from 12h00

Check out up to 12h00

  • CHARBONNIERES LES BAINS :   186 MOMET

  • By plane

    LYON SAINT-EXUPERY At 30km / 18.64 miles

  • By car

    PORTE DU VALVERT At 3km / 1.88 miles

  • By train

    LYON PART DIEU At 10km / 6.21 miles

  • By train

    LYON PERRACHE At 10km / 6.21 miles

GPS :45.780829, 4.750488

Currently, close to our hotel

Tour of the Musée Gallo-Romain de Fourvière in Lyon

From 01/01/2010 to 31/12/2019

At 5.8 km

The Fourvière Basilica, Lyon, unusual tour of the roof

From 01/06/2019 to 30/11/2019

At 5.9 km

Le Café des Fédérations, tasting

From 01/01/2019 to 31/12/2019

At 6.6 km

Museum of Fine Arts in Lyon, visit

From 01/01/2010 to 31/12/2019

At 6.6 km

Tour of the Musée de l'Imprimerie in Lyon

From 01/01/2010 to 31/12/2019

At 6.8 km

Collections of the Museum of Textiles in Lyon, visit

From 01/01/2010 to 31/12/2019

At 7 km

Himalayan festivals, the last Kalasha, exhibition

From 23/10/2018 to 01/12/2019

At 7.4 km

Tour of the Musée d'Art Contemporain in Lyon

From 30/09/2019 to 31/12/2019

At 7.8 km

Parc de la Tête d'Or in Lyon, walk

From 01/01/2019 to 31/12/2019

At 8.1 km

Auto Rencard, exhibition of old and exceptional vehicles

From 01/01/2019 to 31/12/2019

At 11 km

Our accommodations

Take a moment to relax in our air-conditioned and perfectly soundproofed rooms. Most rooms face the park and have a beautiful view of the Monts du Lyonnais. The hotel also has several Privilege Rooms offering a wide range of services.

Superior Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 19
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 19
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks
  • Direct dial telephone(...)

Privilege Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 29
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks
  • Direct dial telephone(...)

Superior Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌3
  • Area: From 19
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: ‌4
  • Area: From 20
  • Views: Park view, City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks
  • Direct dial telephone(...)

Our restaurants and bars

CAP OUEST

Type of cuisine: French

Air-conditioned room with a suspended terrace overlooking the Monts du Lyonnais mountain range. Contemporary architecture. A new menu every season. Restaurant closed on Saturdays, Sundays and public holidays. Closed from August 1 to 21, 2016 inclusive.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR CAP OUEST

Photo non contractuelle / Strictly non binding

Our bar is open every day. Discover a selection of alcoholic and non-alcoholic drinks. Enjoy a moment of relaxation on the terrace with its boules pitch, foosball table and views of the Monts du Lyonnais

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 90 m²

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Mercure Lyon Charbonnières Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,077 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

396 reviews

Let down

Customer review rating 4.3/5

David B. Families - 27/05/2019 AccorHotels certified review

Hotel had no air-con in the rooms, despite the webiste saying 'Take a moment to relax in our air-conditioned and perfectly soundproofed rooms.' The receptionist made the excuse that it was still to cold outside to have the air con in the rooms, yet it was over 25 degs outside on Saturday, and even hotter in such a small room with two adults and one small child who couldn't sleep because of the heat!! The restaurant was not available Saturday evening, and it was too far out of Lyon to be classified as being 'in Lyon', even the receptionist agreed!

Had the heating been working, it would have been a very good overall experience

Customer review rating 4.3/5

J D. Business - 08/05/2019 AccorHotels certified review

The staff was very courteous and helpful. The room was clean and adequately kept/decorated. It was however freezing in my room. When I inquired at the front desk, I was politely informed that the heating had already been shut off for the season. Upon request, I was supplied an additional blanket but it was terribly itchy and uncomfortable so I had to sleep with my day clothes on just to stay warm through the night. Had I been adequately warm during my stay, I would have been inclined to rate my overall experience higher.

my stay

TripAdvisor rating 4.0/5

fregottaz Couples - 27/04/2019 TripAdvisor review

Excellent hotel and services. I regret though that nobody informed me of the destruction works of the buildings next to the hotel. Then it is impossible to have a quiet rest during the day. No information, no gentle warning and no discount... A shame for such a nice hotel...

Really welcoming receptionist

Customer review rating 4.3/5

Anonymous Families - 17/02/2019 AccorHotels certified review

Personalized welcome from the staff. Room refurbished and comfortable. There is a background, annoying, noise from a ventilation motor that kept me from sleeping. You canhear that buzz from the corridor....

Business travel in Lyon, all good except check out

Customer review rating 4.3/5

Anonymous Business - 17/12/2018 AccorHotels certified review

I use to stay in Mercure Lyon Charbonnieres during my business trips in France, I think is a good level hotel and very close to my company, very useful to avoid Lyon traffic jam in the morning. I have to say that during these years there was a worsening in the offered services, little things but can be very helpful when a guest needs to travel. As an example, there are not anymore the little soaps, shampoo and body cream in the rooms, just the little piece of soap that sometimes is not so friendly to use. During my last stay, I needed to check out in the early morning (4:00 a.m.); the personnel at reception was not able to print the invoice so I left my e-mail address. In the end the invoice was mailed me and the amount was due to the dinner only, without the room prices. These are little things, anyway I've noticed a decrease on the level of service offered to customers along these years. Yours sincerely, Massimo B.

business trip

Customer review rating 4.3/5

D. Business - 23/11/2018 AccorHotels certified review

CLEAN, WELL LOCATED

UN EXCELLENT WEEK END

Customer review rating 4.3/5

Dedette Couples - 23/11/2018 AccorHotels certified review

CONFORT DES CHAMBRES SAUNA SALLE DE SPORT REPAS EXCELLENT AU RESTAURANT DE L HOTELPAS

Decent hotel

Customer review rating 4.3/5

Anonymous Couples - 27/10/2018 AccorHotels certified review

Pleasant efficient staff - particularly the manager in the restaurant. Well sited since the opening of the new road which avoids the centre of Lyon if you are just transiting. Would welcome a BBC channel on the TV. Wifi okay.

Nice hotel

Customer review rating 4.3/5

Isaakioss Business - 26/10/2018 AccorHotels certified review

Nice and very clean room. Very nice food in Restaurant and nice people

Convenient location for business trip

Customer review rating 4.3/5

Laurence K. Business - 07/10/2018 AccorHotels certified review

Room are ok but not enough lighting for the desk. Cleaning ok. Breakfast: real fresh fruit would much appreciated. The can fruit salad is a bit disappointing in country like France.

Very professional and friendly staff.

Customer review rating 4.3/5

Anonymous Business - 01/10/2018 AccorHotels certified review

Excellent - nice and quiet room, clean. Professional and friendly staff.

super felicitation

Customer review rating 4.3/5

Anonymous Families - 30/09/2018 AccorHotels certified review

rR A S

Disappointed...

Customer review rating 4.3/5

Mr. S. Business - 24/09/2018 AccorHotels certified review

Tha staff at the front desk was delightful and helpful. The restaurant staff (at Dinner) was very rude and unpofessional.

Great hotel but difficult to get to.

Customer review rating 4.3/5

Brian Business - 13/09/2018 AccorHotels certified review

Lovely hotel. Friendly staff. Hard to get Uber or taxis to come out that far.

Excellent stay over with 3 kids

Customer review rating 4.3/5

David Families - 15/08/2018 AccorHotels certified review

We stayed with our 3 young kids 1 night during our trip to South of France. We had an excellent stay and were especially pleased by the friendly personnel. On simple request they organised gluten-free breakfast for our daughter who has to eat gluten-free. She loved it! Thanks again, and I’m sure we will come back during a next holiday. Best regards, David

Nice hotel easy to acces by car

Customer review rating 4.3/5

Peter Families - 06/08/2018 AccorHotels certified review

A nice hotel with very friendly staff. Especially the girl at the reception that handled our check in. Had a good breakfast after a good nights sleep.

Customer review rating 4.3/5

G. Families - 29/07/2018 AccorHotels certified review

Confortable, neat and clean room, frendly and "effective" staff

Good

Customer review rating 4.3/5

Maryse H. Couples - 16/07/2018 AccorHotels certified review

Very classy and quiet hotel with free parking. The personnel were very friendly and efficient.

Very nice stay

Customer review rating 4.3/5

Sianna18 Families - 16/07/2018 AccorHotels certified review

nice hotel, beautiful garden, very good breakfast, attentive staff, the only not so good thing for us was that we had requested a family room and the one we were given was a room for disabled with a walk-in shower that was not practical at all (water leaking everywhere) and a view on the parking and the road, whereas we saw another family room with a view on the nice garden and a "normal" shower. That will not prevent us from going back thought, we will just ask for a family room with a view on the garden.

Excellent service in premium premises

Customer review rating 4.3/5

Lyonvisitor Solo - 08/06/2018 AccorHotels certified review

As a seasoned Mercure hotels visitor, I was a bit taken aback by the small size of the room, but apart from this detail, I was very pleased with the personnel's attitude and the facilities. These gym machines should be used in far more places than just this hotel.

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