Hotel - Mercure Lyon Charbonnieres Hotel
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Mercure Hotel

Mercure Lyon Charbonnieres Hotel

78 bis route de Paris  Route nationale 7 
69260  CHARBONNIERES LES BAINS
FRANCE

307 reviews
TripAdvisor Rating Based on 307 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf course 18 holes  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Take a moment to relax in our air-conditioned and perfectly soundproofed rooms. Most rooms face the park and have a beautiful view of the Monts du Lyonnais.The hotel also has several Privilege Rooms offering a wide range of services.

  • 58 rooms
  • 48 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Free access with phone card
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Lyon Charbonnieres Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 307 reviews
TripAdvisor review
Couples - 18/09/2016
« Excellent restaurant »

We really enjoyed our stay at this hotel. The room was exactly as we would expect from a Mercure 4*. The evening Dinner in the restaurant was excellent and we will go back again. . The hotel is well located to the west of Lyon but was difficult to drive to the A6.

TripAdvisor review
js_van_den_brink Family - 02/08/2016
« Poor facilities, bad service »

After having made a non-modifiable booking we were informed about remodellong taking place. This was indeed urgently needed. The impact of the works was not really a problem, but upfront notification or compensation would have been appreciated. A more negative experience is that they wanted to charge us breakfast, which was included in our booking. I would avoid staying in this place.

TripAdvisor review
Business - 24/07/2016
« Well Located, charming staff »

My feedback will not be the most revelant as I arrived aroun 11PM and departured around 6:30AM. But today this hotel is wel located close to the highway and in the nice city of Cahrbonnières and it's casino. This Mercure was a bit old fashioned, without lift..now they are starting their renovation. For sure with the great staff they have, when it will be at modern adn Mercure standing again it will be a top place...they also told me to install a pool...no doubt in this region it is worth :)

TripAdvisor review
CR-traveler91 Family - 03/08/2014
« Unfriendly! »

When we arrived at the check in desk, we told that we booked and said our name, just like in every other hotel. The person on the desk did not even say welcome, just gave us the keys and that is it. Didn't tell us how to get to the room, what the time of breakfast was and we didn't got our vouchers for a drink that we paid for at the reservation. The room was big (superior room), but did have a table instead of a bench. The room did have a Nespresso and Special T machine what was nice. Diner was ok for a hotel on the road. Breakfast was ok, you could cook your own egg and the bread was fresh. If you can stand the unfriendliness and need a hotel when you drive by Lyon without going to the city it is ok.

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