Hotel - Mercure Lyon Charbonnières Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Charbonnières Hotel

4.0/5 385 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
  • Other sports activities  (Nearby)
    • Basketball facilities (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Skating rink (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Our rooms

Take a moment to relax in our air-conditioned and perfectly soundproofed rooms. Most rooms face the park and have a beautiful view of the Monts du Lyonnais.The hotel also has several Privilege Rooms offering a wide range of services.

  • 58 rooms
  • 48 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Free access with phone card
    • Telephone
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,959 reviews

Our guest reviews for Mercure Lyon Charbonnières Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 385 reviews
Anonymous Families - 17/02/2019 AccorHotels certified review
« Really welcoming receptionist »

Personalized welcome from the staff. Room refurbished and comfortable. There is a background, annoying, noise from a ventilation motor that kept me from sleeping. You canhear that buzz from the corridor....

Anonymous Business - 17/12/2018 AccorHotels certified review
« Business travel in Lyon, all good except check out »

I use to stay in Mercure Lyon Charbonnieres during my business trips in France, I think is a good level hotel and very close to my company, very useful to avoid Lyon traffic jam in the morning. I have to say that during these years there was a worsening in the offered services, little things but can be very helpful when a guest needs to travel. As an example, there are not anymore the little soaps, shampoo and body cream in the rooms, just the little piece of soap that sometimes is not so friendly to use. During my last stay, I needed to check out in the early morning (4:00 a.m.); the personnel at reception was not able to print the invoice so I left my e-mail address. In the end the invoice was mailed me and the amount was due to the dinner only, without the room prices. These are little things, anyway I've noticed a decrease on the level of service offered to customers along these years. Yours sincerely, Massimo B.

D. Business - 23/11/2018 AccorHotels certified review
« business trip »


Dedette Couples - 23/11/2018 AccorHotels certified review


Anonymous Couples - 27/10/2018 AccorHotels certified review
« Decent hotel »

Pleasant efficient staff - particularly the manager in the restaurant. Well sited since the opening of the new road which avoids the centre of Lyon if you are just transiting. Would welcome a BBC channel on the TV. Wifi okay.

Isaakioss Business - 26/10/2018 AccorHotels certified review
« Nice hotel »

Nice and very clean room. Very nice food in Restaurant and nice people

Laurence K. Business - 07/10/2018 AccorHotels certified review
« Convenient location for business trip »

Room are ok but not enough lighting for the desk. Cleaning ok. Breakfast: real fresh fruit would much appreciated. The can fruit salad is a bit disappointing in country like France.

Anonymous Business - 01/10/2018 AccorHotels certified review
« Very professional and friendly staff. »

Excellent - nice and quiet room, clean. Professional and friendly staff.

Anonymous Families - 30/09/2018 AccorHotels certified review
« super felicitation »

rR A S

Mr. S. Business - 24/09/2018 AccorHotels certified review
« Disappointed... »

Tha staff at the front desk was delightful and helpful. The restaurant staff (at Dinner) was very rude and unpofessional.

Brian Business - 13/09/2018 AccorHotels certified review
« Great hotel but difficult to get to. »

Lovely hotel. Friendly staff. Hard to get Uber or taxis to come out that far.

David Families - 15/08/2018 AccorHotels certified review
« Excellent stay over with 3 kids »

We stayed with our 3 young kids 1 night during our trip to South of France. We had an excellent stay and were especially pleased by the friendly personnel. On simple request they organised gluten-free breakfast for our daughter who has to eat gluten-free. She loved it! Thanks again, and I’m sure we will come back during a next holiday. Best regards, David

Peter Families - 06/08/2018 AccorHotels certified review
« Nice hotel easy to acces by car »

A nice hotel with very friendly staff. Especially the girl at the reception that handled our check in. Had a good breakfast after a good nights sleep.

G. Families - 29/07/2018 AccorHotels certified review

Confortable, neat and clean room, frendly and "effective" staff

Maryse H. Couples - 16/07/2018 AccorHotels certified review
« Good »

Very classy and quiet hotel with free parking. The personnel were very friendly and efficient.

Sianna18 Families - 16/07/2018 AccorHotels certified review
« Very nice stay »

nice hotel, beautiful garden, very good breakfast, attentive staff, the only not so good thing for us was that we had requested a family room and the one we were given was a room for disabled with a walk-in shower that was not practical at all (water leaking everywhere) and a view on the parking and the road, whereas we saw another family room with a view on the nice garden and a "normal" shower. That will not prevent us from going back thought, we will just ask for a family room with a view on the garden.

Lyonvisitor Solo - 08/06/2018 AccorHotels certified review
« Excellent service in premium premises »

As a seasoned Mercure hotels visitor, I was a bit taken aback by the small size of the room, but apart from this detail, I was very pleased with the personnel's attitude and the facilities. These gym machines should be used in far more places than just this hotel.

Christian C. Couples - 03/06/2018 AccorHotels certified review
« Modern hotel in a quiet location »

A nice welcome from attentive staff. The room was very comfortable and above all we appreciated that the room window could be opened fully. A great bonus to a good night's sleep.

Lorna Families - 14/05/2018 AccorHotels certified review
« Comfortable & convenient »

Overnight stop - only requirement was a comfortable bed, which the hotel delivered adequately. Check-in was quick at almost 1am. Only small issue was the bathroom - the flush on the toilet needed repairing and the shower drain was blocked, which flooded the bathroom before I noticed what was happening. Overall, it was ok, though.

Dk Business - 19/04/2018 AccorHotels certified review
« Satisfactory »

Very efficient and acceptable

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