Mercure Le Mans Batignolles Hotel 4 stars

TripAdvisor rating 4.0/5 361 reviews
Mercure Le Mans Batignolles Hotel
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Hotel extras

  • Free private car park

  • Leafy garden

  • Close to a park with jogging track

  • Restaurant with terrace area

  • Free WIFI

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Le Mans Batignolles Hotel

bd d'Estienne d'Orves
17 rue de la pointe
72100
le mans
france

Tel: +33243722720

Fax: (+33)2/43859606

Contact email

Check-in from 12h00

Check out up to 12h00

  • SETRAM :   6 La Pointe

  • By plane

    PARIS ORLY At 200km / 124 miles

  • By helicopter

    AERODROME DU MANS At 6km / 3.75 miles

  • By car

    A11 At 6km / 3.73 miles

  • By train

    LE MANS At 2km / 1.24 miles

GPS :47.983531, 0.188488

Our accommodations

To take full advantage of your stay, our Standard Rooms offer a shower and our Superior Rooms offer a bathtub. Give in to the cozy atmosphere of our Privilege Room with its lounge area!

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Superior Room with twin beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Privilege Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

LE RESTAURANT

Type of cuisine: French

Our restaurant offers a seasonal menu that blends new flavors and colors. Open in the evening from 7pm to 9:30pm. Simple menu served at the weekend in winter. Closed for the Christmas period.

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Have a drink at the bar or on the terrace and try one of our savory snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 40

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Le Mans Batignolles Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,926 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

361 reviews

Comfortable

Customer review rating 4.3/5

Andrew S. Families - 11/08/2019 AccorHotels review

I booked two rooms but the hotel when we arrived only thought we had one so the second room was onto the back and not garden front room. Also there was only one bottle of water as if the room was for one person. The main issue was the cost of breakfast at 16 euro per person it was way too much for a hotel of this standard and we did not have breakfast

Dear Madam and Mister S., Thank you for your coments. I am sorry that your experience did not meet your expectations; Our reception team is at your disposal during your stay for any question, any request. Next time, do not hesitate to ask a room at the back. Concerning breakfast, we have a new buffet, If you would like to discover it, it will be a pleasure, Best regards Julie - Chargée de clientèle

Excellente

Customer review rating 4.3/5

P. Families - 04/08/2019 AccorHotels review

Excellente superb tres convenient tout en ordre Value for money hotel

Dear Mister P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again. Best regards Julie - Chargée de clientèle

Mr Martin M.

Customer review rating 4.3/5

Martin M. Friends - 04/08/2019 AccorHotels review

We were asked if we wanted breakfast upon arrival, we had intentionally not pre-booked breakfast. We said we would let the manager know if we did. We did not require breakfast but this was added to the bill. I telephoned the hotel and spoke to the lady on reception 10 minutes after leaving and she said she would refund my card for the mistake, I have still not received the refund. Not only should I not have to see if I have been overcharged I should defiantly not need to chase this up, it is very poor service. Please confirm when I will receive my refund

Dear Madam and Mister M., Thank you for your comments. We are confused for the problem with breakfast. My colleague refunded two breakfasts on 28/07 on the credit card use for the payment. I send you a copy of the credit card by mail. Best regards Julie - Chargée de clientèle

Unmotivated staff

Customer review rating 4.3/5

Philippe H. Solo - 31/07/2019 AccorHotels review

Arrived at 23:00 to be very warmly welcomed. Had room 228 where the tv remote control was missing the battery cover and had been repaired with gaffer tape. Room clean but showing it’s age. Breakfast was very poor with the staff of young ladies not seeming to be motivated or care. Half the tables were full of dirty plates and not cleared away and the other half not prepared. Dropped food around the self service dishes (scrambled eggs) not cleared up. Food correct but hardly better than a standard Ibis. I watched for 20 minutes as the girls looking after the breakfast area did nothing to clean or tidy up. They appeared to not even have the slightest intention or understanding of what to do. When I checked out I wasn’t even asked how may stay was.....

Dear Madam and Mister H., We thanks you for your comments but we regret that your experience did not meet your expectations; Following your comment, our technician has changed the remote control on the room. About breakfast, we really regret the situation mentioned. We will share your feedback with our team and put corrective measures in place to improve the quality of service. For information, we will set up a new breakfast buffet. If you would like to discover it, it will be a pleasure to welcome you again. Best regards Julie - Chargée de clientèle

Very good stay

Customer review rating 4.3/5

Nigel Families - 31/07/2019 AccorHotels review

Very good and happy with how staff and the service were

Dear Madam and Mister M., Thank you for your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. See you next time, Sincerely, Julie - Chargée de clientèle

Reception and room excellent. Restaurant service and particularly the cooking standard let hotel down

Customer review rating 4.3/5

Anonymous Couples - 29/07/2019 AccorHotels review

We were received very courteously. Hotel decor attractive, fittings good and bed comfortable. Grounds pleasant despite light industrial surroundings, with good parking provision. But all was overshadowed by a less than memorable dinner and breakfast. A chicken dish which sounded good on menu turned out to be lumps of rather dry chicken breast from what appeared to have been a shortcrust pie from which we had a very small amount of sauce and a large amount of small crumbled pieces of the shortcrust pastry, so the whole dish had the appearance of something which would be prepared by an incompetent nanny for a nursery child. Breakfast next morning was also a disappointment compared with other Mercure hotels where we have stayed. No one greeted us on arrival in the dining room or indicated where we could sit and what food was available. There was no yoghurt on offer nor decaffeinated coffee provided. Not Mercure’s finest hour.

Dear Madam and Mister R., Thank you for your comments. We regret that your experience did not meet your expectations; We are surprised to read your feelings about the cooking. We usually have good feedback. Next time, do not hesitate to share your remarks with our servers. Our chef could then have offered you another dish. We will have a meeting with our catering and breakfast team to put in place corrective actions in order to offer a quality service to our customers. Best regards Julie - Chargée de clientèle

Lovely hotel

Customer review rating 4.3/5

Jeanette Solo - 17/07/2019 AccorHotels review

Very nice hotel, good situation, fantastic food

Dear Madam and Mister J., Thank you very much for your comment. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, It will be a pleasure to welcome you next time, Sincerely, Julie - Chargée de clientèle

From arrival to departure our stay was most pleasurable.

Customer review rating 4.3/5

Martin K. Couples - 14/07/2019 AccorHotels review

As above indicates, we were met with a warm friendly group of staff. The facilities and options were explained well. The room was well appointed, clean and comfortable, with modern subtle decor.

Internet Problem

Customer review rating 4.3/5

Anonymous Couples - 21/06/2019 AccorHotels review

Very good but it was disgraceful that the welcome drink did not include my wife. Connection to the internet was Very difficult for us and also the staff who struggled with it. Moreover being given only six hours at a time made the problem worse. This is the 21st century and should be easy-to-use and totally free for guests.

Dear Madam and Mister H., Thank you very much for your comments. It is always a pleasure to receive positive feedback. About the welcome drink, Accor conditons is one drink per stay for the card holder only. Then, we regret the difficulties with the wifi connection. We will manage with the supplier to optimize the use. Thank you again for sharing your experience, and we hope to welcome you next time. Sincerely, Julie - Chargée de clientèle

Excellent

Customer review rating 4.3/5

David S. Couples - 11/06/2019 AccorHotels review

Welcoming reception desk, superb young lady serving in restaurant and you provided my wife with a gluten free meal, something that can be a struggle at other Accor hotels

Dear Madam and Mister s., Thank you for the great review ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie - Chargée de clientèle

Stopovers

Customer review rating 4.3/5

Tony H. Solo - 08/06/2019 AccorHotels review

Bit to quite and out of the way

Dear Madam and Mister H., Thank you for your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you again, Sincerely, Julie - Chargée de clientèle
Customer review rating 4.3/5

Anthony R. Couples - 02/06/2019 AccorHotels review

Good service and an accommodating staff. Hotel well placed for visiting the City with generous parking.

Dear Madam and Sir R., Thank you very much for your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, It will be a pleasure to welcome you next time. Sincerely, Julie - Chargée de clientèle

Good hotel let down by poor breakfast

Customer review rating 4.3/5

David W. Couples - 02/06/2019 AccorHotels review

Room clean and well presented. Breakfast let it down. We were told it was served until 11 o’clock, however at nine o’clock, no tables were set, and a lot of the selection had not been replenished. No orange juice, no cold meats, very little fresh fruit. Staff ignored the problem.

Dear Madam and Mister W., Thank you for your comments. We regret that the breakfast did not meet your expectations; Rest assured that will share your impressions with the breakfast team to improve our service. Sincerely, Julie - Chargée de clientèle

Convenient stopover, practical

Customer review rating 4.3/5

Ahmed H. Couples - 27/05/2019 AccorHotels review

Satisfied

Dear Madam and Mister H. Thank you for the great review of our hotel! We are glad that you enjoyed your stay. See you tomorrow evening, Sincerely, Julie - Chargée de clientèle

A comfortable, pet friendly hotel.

Customer review rating 4.3/5

Alan W. Couples - 10/05/2019 AccorHotels review

Overall the stay was good. It is a pity that to get to our room we had to go outside to access the main enterance. I understand that not everyone likes pets but to expect guests not to have under cover access to the hotel is not good. There was a coach party stating the same night/morning as ourselves they were obviously given the impression that they had first option to the breakfast room and did not take kindly to us sitting at "their" tables!!!

Dear Madam and Mister W., Thank you for your comments. About the room 9,we think that a room ground floor is more suitable for a stay with an animal, easier to access the park. Next time, do not hesitate to ask for a room on the main building. We will give you with pleasure. Then, we regret to hear that our group has disturbed your breakfast. Do not hesitate to ask our team if necessary. It will a pleasure to welcome you next time, Best regards Julie - Chargée de clientèle

Very friendly helpful and professional staff

Customer review rating 4.3/5

Philip K. Couples - 02/05/2019 AccorHotels review

We had booked a table in the restaurant for dinner and on arrival we were informed there was no chef and it was a light weekend menu - not good news on a Friday night after a 7 hour drive! Also in the room for two people we had one 33cl bottle of water - this cost cutting is not good!

Dear Madam and Mister K., Thank you for your comments. We regret the problem with the restaurant. It's closed during weekend unless the hotel is full and during summer. The rest of the year, we propose a light weekend menu. Thank you again for sharing your experience, and we hope to welcome you next time. Sincerely, Julie - Chargée de clientèle

A nice stay in Le Mans

Customer review rating 4.3/5

Bernard Business - 11/04/2019 AccorHotels review

A big parking around the hotel. Very friendly staff both with check-in; check-out and in the restaurant. Nice room with great bedding. The food in the restaurant was delicious. Fast check-out service is excellent. I forgot my after shave and within 2 hours front desk send me a e-mail to inform me. Small criticism: I would not recommend room 206 (and probably 05&07 because it’s situated right above the smoking zone from the bar&restaurant. I left my room open during dinner for freshness but it turned out to be smoked. It gives also noise until the venues are closed. Overall a nice stay.

Dear Mister D., Thank you for your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We regret that you have been disturbed by the external smoke. Next time, we will give you a room far from the smoking area. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie - Chargée de clientèle

Good overnight stop

Customer review rating 4.3/5

Yvette Couples - 07/04/2019 AccorHotels review

Calm, peaceful hotel with friendly staff. Carefully chosen menu, with enough choice for all tastes. Excellent buffet breakfast.

Dear Madame and Mister B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie - Chargée de clientèle

Great accommodation very poor food

Customer review rating 4.3/5

Anonymous Solo - 19/03/2019 AccorHotels review

Duck & mushroom risotto was very disappointing, very little duck or mushroom & 95% risotto rice ☹️

Dear Mister Mcdonald, Thank you for your comments . It is always a pleasure to receive feedback. We regret that you did not enjoy dinner. During weekend, the restaurant is closed, so we propose snacks menu. It will be a pleasure to welcome you during the week to discover the meals of our chef. Sincerely, Julie - Chargée de clientèle

Good food

Customer review rating 4.3/5

Business M. Business - 15/03/2019 AccorHotels review

I have stayed here before as it is a comfortable hotel. This is the first time I have eaten here and was very pleasantly surprised. The food was very good with lots of flavour and I would eat here again.

Dear Mister S., We very much appreciate your comments regarding your stay. First, thank you for your loyalty during your travels in Le Mans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie - Chargée de clientèle
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