Hotel - Mercure Annemasse Porte de Genève Hotel
Mercure Hotel Mercure Hotel

Mercure Annemasse Porte de Genève Hotel

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3.5/5 398 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Hammam  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Kayaking (Nearby)
    • Pedal boat (Nearby)
    • Rafting (Nearby)
    • Sailing facilities (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bowling (Nearby)
    • Skating rink (Nearby)
    • Table tennis (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-14:30 / 19:00-22:30
    • Opening hours : Week-end 12:00-14:30 / 19:00-22:30

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose between our two room categories (Standard or Comfort) according to your tastes and needs. Our renovated Comfort Rooms feature a contemporary style and offer more space.

  • 78 rooms
  • 75 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,239 reviews

Our guest reviews for Mercure Annemasse Porte de Genève Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 398 reviews
AccorHotels certified review
Dacio S. Couples - 11/12/2017
« Everything was perfect. »

I just spent one night at this Mercure, after a long dinner party at friends. We arrived a bit tired. I forgot to do the check in online, but when we arrived it took 5 minutes. The hotel is great, clean, the rooms are well equipped. and we spent a very quiet night (no noises). Breakfast was great too. The hotel personel too.

AccorHotels certified review
A. S. Couples - 03/12/2017
« Nice hotel with comfortable rooms »

The hotel was very nice, clean and comfortable. However, we were very disappointed very the bar closed so early!? It is a great shame that after a night out, you can't come back to the hotel and wind-down in the bar with a night-cap. Also the bar staff were a little unhelpful at times. One was unable to provide us with an ice bucket!

AccorHotels certified review
Albert Business - 24/10/2017
« Mr. »

Very satisfactory service and warm accomodation

AccorHotels certified review
Bandar Families - 16/10/2017
« good hotel »

nice and guite hotel

AccorHotels certified review
Anonymous Couples - 10/10/2017
« Satisfying Service, cleaning, restaurant. We are customers of Mercure-Gaillard since 20 years »

Good time, although since a few months, we can notice more economical quality services than in the past and new staff at reception not as professional as we were used to. Anyway, we will continue to book at Mercure because there is nothing great to complain of, only details.

AccorHotels certified review
Peter L. Families - 05/10/2017
« Apart from the airco this would have been a great stay. »

Adequate size room and bathroom. Beds very comfortable. Service at reception good. Not too noisy even with window open. Airco is misleading: gives the impression of flexibility towards higher or lower temperature but in reality it is apparently centrally controlled. In our case the room was simply too warm but the airco only gave hot air even at the coldest setting. So we slept badly which is a big negative for a hotel.

AccorHotels certified review
Arturas Solo - 16/09/2017
« Okay, when there's no other option »

A fine good night sleep, but not much more. Properly upkept, but aged facilities from the 90s with much needed renovation and redecorating.

AccorHotels certified review
Mackemdave1 Couples - 09/09/2017
« Excellent view of Mont Blanc from room »

Very good hotel and quiet

AccorHotels certified review
Johan S. Families - 30/08/2017
« Nice hotel, with very delicious room service. Only check in/out could be much better!! »

We stayed from August 16 (check-in) until August 21 (check-out) in Mercure Annemasse Porte de Geneve. Because we booked a package deal via KLM/Airtrade (Expedia Collect), things went wrong with the check-out. My American Express was charged with two amounts that were completely wrong. We didn't make use of the breakfast-services of the hotel, but we were charged anyway. Because we were a little bit in a hurry we were not able to check out in a good manner. Maybe we had to ask for all the receipts/invoices and check it all out at firsthand. After some email conversation with the front manager, Michael everything was charged back/recovered without hesitation. Thank you for that! The staff was friendly, the hotel clean, nice swimming pool, good food.....so in that sense perfect! The only issue was the booking. It seems that when you book via a third person things can get too complicated, which translates into errors. So check this out!

AccorHotels certified review
Mithilesh Business - 24/08/2017
« It was okay »

Location wise not good. The services were Okay but could be better. Concierge could be better

AccorHotels certified review
Ken S. 1. Solo - 12/08/2017
« No problems on this visit »

I have stayed here many times, and there have been issues in the past, but not on this occasion. I got good service, and everything worked perfectly.

AccorHotels certified review
David W. Solo - 16/07/2017
« Very helpful reception staff »

It was an unplanned visit, but I found the staff extremely helpful and the room was sufficient (it was however in a little disrepair)

AccorHotels certified review
Mahantesh Business - 06/07/2017
« Friendly staff. Everyone went out of their way to help me »

Even though hotel is next to motorway, when the windows are closed there's absolutely no notice in the room Excellent views of the mountain

AccorHotels certified review
Anonymous Couples - 29/06/2017

one staff at breakfast was rude. difficult to communicate with not many English speaking staff. also, the location its in the middle of no where, so if you don't have a car its difficult to get around. and with all the civil works happening you cant get a bus into Geneva. FYI...the bus 61 doesn't stop in front of Ibis hotel at the moment due to civil works.

AccorHotels certified review
Tomasz Couples - 20/06/2017
« OK »

Location is not quiet, close to highway – nice view on mountains, but slightly noisy. Standard rooms, as always in Mercure. Good parking and wi-fi. Slightly worn-out furniture. Good breakfast. Very nice staff. What was unfair was air-condition failure, while outside it was 30-34 degrees.

TripAdvisor review
Family - 20/06/2017
« Warm »

Location is not quiet, close to highway – nice view on mountains, but slightly noisy. Standard rooms, as always in Mercure. Good parking and wi-fi. Slightly worn-out furniture. Good breakfast. Very nice staff. What was unfair was air-condition failure, while outside it was 30-34 degrees.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur, bonjour Madame, Thank you very much for this positive comment on our team. The air-conditioning was broken but the problem was solved. Our apologies. Laurent Vinci

AccorHotels certified review
Zoe V. Families - 18/06/2017
« Not the usual Mercure standard »

Unfriendly staff. Air-conditioning not working. Restaurant poor

AccorHotels certified review
Bernhard K. Business - 25/05/2017
« Herr »

Business Trip

AccorHotels certified review
Pan Business - 24/05/2017
« Isolated location »

I was very disappointed to stay in a hotel in the middle of nowhere. I found the location very isolated with no facilities in the vicinity such as shops, restaurants, bus lines.

AccorHotels certified review
Laurie Couples - 17/05/2017
« Be sure of what you have included and don't ask staff »

First impression was really good but even after asking 2 times to several different people at the reception if breakfast was included, a few days later I've been charged 40€ for it. The price of the room was nice but the breakfast was not worth the €18.90 per person. Even when you call and explain it to the receptionist they don't even care just say yes it's like this. Worse experience in a hotel.

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