Hotel - Mercure Le Havre Centre Bassin du Commerce Hotel
Mercure Hotel Mercure Hotel

Mercure Le Havre Centre Bassin du Commerce Hotel

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4.0/5 497 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 6 meeting room(s)
See all services

Hotel location

Our rooms

There are 3 types of rooms: the Elegance Room is perfect for 1 or 2 guests, the Junior Suite (517 sq. ft.) is ideal for families and the Privilege Room (517 sq. ft.) for couples or families enjoys a magnificent view of the Bassin du Commerce.

  • 99 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 24 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Crib on request
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,741 reviews

Our guest reviews for Mercure Le Havre Centre Bassin du Commerce Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 497 reviews
AccorHotels certified review
Andrius Business - 28/12/2017
« Good hotel and service »

Good service. However, during the day construction works were annoing.

AccorHotels certified review
Valerie P. Business - 21/12/2017
« Excellent location and service »

I really enjoyed my stay at the Mercure Hotel. The room was of an excellent standard and the staff were very helpful and courteous.

AccorHotels certified review
Anonymous Business - 06/12/2017
« Interesting decor in the bar area »

The refurbished rooms are fine. However, bottled water should be provided every day not just day 1, there was no milk for the coffee and the bath/showers are not conducive to showering. The bar area was still being refurbished during my stay and therefore, there was lots of dust in the air and on surfaces

AccorHotels certified review
Ian Business - 30/11/2017
« New decorated hotel is much better »

Got upgraded to a suite, very nice. Shame some of the changes were still being carried out

AccorHotels certified review
Merci P. T. C. S. E. L. D. M. S. Couples - 16/11/2017

Personnel tres agreable : )

AccorHotels certified review
Ced Business - 08/11/2017
« It's ok »

Overall, it was ok. I feel the lack of a shower cover/door is terrible, as the water will splash out and wet the whole bathroom every time I shower. The breakfast selection was good. I hope the TV will have an option for non-voiced-over series/movies, as it feels weird having a non-native voice over American actors/actresses.

AccorHotels certified review
Jean-marc E. Business - 29/10/2017
« transit in Le Havre »

Lobby dirty under maintenance. Air con not really efficient needs to sleep with open windows which is noisy in this area of the city beds not really confortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN-MARC ELOY, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

AccorHotels certified review
David Business - 03/10/2017
« Zeer correct »

Alles tip top in orde

AccorHotels certified review
Maurice Business - 22/09/2017

Too expensive for a hotel which is currently under renovation. It was not advertised on their website that renovation works were ongoing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAARTEN D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We carry out this work in order to modernize the restaurant and bar area. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

AccorHotels certified review
Ian F. Business - 09/09/2017
« Building work »

Everything is moved around, during rework of reception... No noise though No upgrade offed on my gold card despite the hotel being empty

AccorHotels certified review
Hugues Business - 09/09/2017
« Very ugly building but rooms ok »

Difficult to rate the building is so ugly it gives you a negative feeling from the start! Rooms confortable but soulless. Very nice staff, good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear HUGUES K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

AccorHotels certified review
Anonymous Business - 30/08/2017
« As always, very friendly staff. »

Currently the hotel is under construction so this brings some uncomfortable situation with it but this is only temporary and it is to prepare for a better situation, so, no problem at all.

AccorHotels certified review
Javier Couples - 28/08/2017
« Good bed and ok bathroom in old fashion »

The hotel needs a restyling/refurbishment. There are some elements like the bed or a part of the bathroom that is updated and in good conditions, but the rest of the hotel areas/facilities are not. The food in breakfast and the coffee maker was good, but the dining room, the layout of the tables, etc. is more of a 2 stars hotel. Also, basic stuff like having a bottle of water in the room, or a more attentive one like a couple of spare towels, slippers, etc was missing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAVIER S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

AccorHotels certified review
Nora J. Couples - 21/08/2017
« Keep up the good work »

We arrived late in the evening around 11pm and received a very warm welcome from the reception. It was a great start to our 4 day holiday. The staff in the hotel are all extremely friendly, everyone is always smiling. The only remark we have is about the air conditioning, we would appreciate an on and off switch in the room so we can adjust it to our convenience. Now you can only adjust the temperature and this wasn't sufficient for us. A big thank you to Matthieu for making our time in Le Havre even more memorable!

AccorHotels certified review
Marijan Business - 18/08/2017
« mr Marijan K. »

You must have a someone to help with a luggage to guests and desktop computer.

AccorHotels certified review
Laura C. Couples - 17/08/2017
« Hotel under rennovation »

Very uncomfortable access to reception during check in due to work in progress, rain didn't help as well Annoying noises of renovation work during the day

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURA C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

AccorHotels certified review
Felicia Families - 10/08/2017
« Location was perfect for everything and staff were wonderful »

This is a 'get what you pay for' hotel. I wasn't expecting a standard room in a 4 star hotel, especially part of a chain such as Mercure, to have a bed that is so uncomfortable that it's impossible to sleep. Wonderful staff upgraded us which massively improved our stay, they were great when you could actually find them on reception.

AccorHotels certified review
Tracey Couples - 01/08/2017
« Not impressed »

The hotel looked tired and was basic for the price charged. The toilet in the bathroom was not clean and it was noisy at night. One the website it looked much better than in real life - the photos are either clever or old. I have stayed in much better hotels for less money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TRACEY C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

AccorHotels certified review
Aleksandr A. Business - 22/07/2017
« Not bad. »

Breakfast - )K Room was OK. Location - Fine. Air conditioning was not working properly, thus was not so comfortable for sleep.

TripAdvisor review
villes409 Family - 16/07/2017
« Enjoyable family stay »

We had an excellent 6 day stay in the beginning of July 2017. The hotel lobby was under construction and restaurant was placed to a meeting room area. Still - this did not bother at all. The staff was kindest and most helpful, breakfast was good, beds were comfortable and even restaurant food was - against all expectations - tasty. The hotel is not 5-star shining luxury, but extremely well worth of money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to share your opinion on Tripadvisor. We are delighted to know that you had a pleasant stay in our establishment and hope to have the pleasure of welcoming you again soon. Best regards, Laëtitia Salaün Front Office Manager

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