Mercure Le Havre Centre Bassin du Commerce Hotel 4 stars

TripAdvisor rating 4.0/5 671 reviews
Mercure Le Havre Centre Bassin du Commerce Hotel
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Hotel extras

  • A subtle, unique and truly modern transformation

  • Located in the heart of the docks

  • The perfect place for a casual chat

  • Happy Dock bar offering food made with fresh local produce

  • Fitness center and relaxation area (with foosball and pool table)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf
  • Beach and water sports
  • Bike rack facilities
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Le Havre Centre Bassin du Commerce Hotel

Chaussée Georges Pompidou
76600
le havre
france

Tel: +33235195050

Fax: (+33)2/35195099

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    DEAUVILLE At 28km / 17.4 miles

  • By plane

    LE HAVRE OCTEVILLE At 8km / 4.97 miles

  • By plane

    PARIS ORLY At 200km / 124.28 miles

  • By plane

    ROISSY CDG At 200km / 124.29 miles

  • By plane

    ROUEN BOOS At 85km / 52.82 miles

  • By boat

    P&O PORTSMOUTH FRANCE At 1km / 0.63 miles

  • By helicopter

    LE HAVRE OCTEVILLE At 10km / 6.25 miles

  • By train

    LE HAVRE At 1km / 0.63 miles

GPS :49.490106, 0.116696

Our accommodations

There are 3 types of rooms: the Elegance Room is perfect for 1 or 2 guests, the Junior Suite (517 sq. ft.) is ideal for families and the Privilege Room (517 sq. ft.) for couples or families enjoys a magnificent view of the Bassin du Commerce.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 48
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

HappyDock

Type of cuisine: French

The Sur les Quais restaurant and the Sextant bar are open for lunch and dinner and serve gourmet seasonal cuisine. Enjoy our terrace when the weather turns warm.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HappyDock

Photo non contractuelle / Strictly non binding

Bar open every day during the week.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 200

  • Maximum capacity: 134 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Le Havre Centre Bassin du Commerce Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,033 reviews

tripadvisor

TripAdvisor Rating 4.0/5

671 reviews

Average.

Customer review rating 4.2/5

Muhammad A. Business - 05/11/2019 Confirmed reviews AccorHotels

Service was superb, but room was not a good experience.. 2 days in a row my toilet had no/slow water..

Overall very good but if kichen facility available then very fantastic place in Le-Havre.

Customer review rating 4.2/5

Anonymous Business - 25/10/2019 Confirmed reviews AccorHotels

-Room cleaning and service is so good. - Hotel Staff very helpful. -Easy payment mode available. -Break-fast is too good. -if possible please add indian food in the breakfast or dinner. -Internet wifi is so week, need to improve the speed of internet.

Dear J L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

OVERALL EXPERIENCE WAS GOOD BUT NOT BETTER

Customer review rating 4.2/5

Anonymous Business - 25/10/2019 Confirmed reviews AccorHotels

OVERALL EXPERIENCE WAS GOOD BUT IF KITCHEN FACILITY AVILABLE THEN IT WILL BETTER. BREAKFAST WAS GOOD, YOU MAY INCLUDE SOME INDIAN FOOD. INTERNET IS VERY SLOW.

Dear SAHEB K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Convenient

Customer review rating 4.2/5

Viral S. Business - 25/10/2019 Confirmed reviews AccorHotels

I liked the location and refurbished look and feel especially of the reception and lounge compared to what I had experienced 3-4 years back. Week I visited was bit cold outside but pretty warm inside the room. Had to keep windows open to maintain some circulation, however mosquitoes and bird noise by the lake made it quite difficult to sleep. There needs to be some sort of circulation mechanism inside by which windows can remain closed.

Dear VIRAL S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

Okey for us

Customer review rating 4.2/5

Je Couples - 22/10/2019 Confirmed reviews AccorHotels

Good place nothing more then normal

Dear JAN D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

pre-authorization too high

Customer review rating 4.2/5

A Business - 22/10/2019 Confirmed reviews AccorHotels

pre-authorization on card on arrival is way too high!!!

Dear ANDREAMR M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice
Customer review rating 4.2/5

Rob Business - 17/10/2019 Confirmed reviews AccorHotels

Very good. Friendly staff! Excelenet brakfast as usual. Pooltable and others very very nice (plus) to have if you are with colleagues like I do.

Dear ROBERTO RAIMUNDO S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Very nice hotel with good restaurant and bar

Customer review rating 4.2/5

Cheri D. Couples - 14/10/2019 Confirmed reviews AccorHotels

A neat, clean hotel, very comfortable. Friendly staff. My only complaint was that it was been nice when you first came in if the registration process was clearer. I thought at first maybe we had come in the wrong door.

Dear CHERI D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Clean, comfortable modern hotel in the centre of Le Havre

Customer review rating 4.2/5

Marian Couples - 14/10/2019 Confirmed reviews AccorHotels

The bedroom was spacious, extremely clean, comfortable and well equipped. The bed was very comfortable with good quality bed linen. The bathroom was excellent with a roomy shower. It was great to have a proper coffee machine and tea available. I could not fault the room. The provision of bathrobes, slippers, hairdryer, water, etc was fantastic. The room represented excellent value for money and I will definately stay again the next time I am in Le Havre.

Dear MARIAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Surprise in Le Havre

Customer review rating 4.2/5

Anonymous Business - 14/10/2019 Confirmed reviews AccorHotels

Great breakfast. Good location for town and work

Dear STUART A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Well placed city centre hotel with parking.

Customer review rating 4.2/5

Hilary Families - 12/10/2019 Confirmed reviews AccorHotels

Very welcoming, good bedrooms, quiet, good breakfast, car park OK but maybe needs a refresh.

Dear DAVID M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

good hotel

Customer review rating 4.2/5

Anonymous Business - 10/10/2019 Confirmed reviews AccorHotels

Friendly welcomme comfortable room nice and cozy bar / restaurant

Dear ARNE D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

good good

Customer review rating 4.2/5

Lr Business - 07/10/2019 Confirmed reviews AccorHotels

good good

Dear TIM N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Excellent location, superb staff, will be recommending to friends.

Customer review rating 4.2/5

Steve L. Business - 04/10/2019 Confirmed reviews AccorHotels

Stayed for business purposes and the hotel was in the perfect location, great staff and easy check in/out with friendly staff.

Dear STEVE L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

An attractive hotel in excellent location with friendly staff

Customer review rating 4.2/5

Mary A. Couples - 01/10/2019 Confirmed reviews AccorHotels

We so enjoyed staying with you. Friendly professional staff gave us a warm welcome, excellent location for exploring the city. Loved the stylish funky decor and the quality of food in Happy Dock. We will certainly recommend you.

Dear MARY A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Functional stop-over en route

Customer review rating 4.2/5

Louise Couples - 29/09/2019 Confirmed reviews AccorHotels

Extremely helpful friendly staff. Room was perfectly acceptable with comfortable beds, and clean. Decor overall was rather dreary. The arrival of heavy-footed late-night guests in the room overhead woke us up – sound-proofing less than adequate. Food was better than expected but dining area was not very comfortable.

Dear LOUISE T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

Well situated modern business hotel which meets younger people's taste

Customer review rating 4.2/5

Isabelle Business - 29/09/2019 Confirmed reviews AccorHotels

New conceprt regarding the reception: you will not find a normal counter, but a staff member receives you with a laptop at the bar, same procedure for checkout. So within the lobby aera you have a section where you can play an old fashioned soccer game, some chairs, the ar and the aera where breakfast, bruch is served. Breakfast is very good with quality products. There is even a station where you can fry your own egg in a small pan! The staff is very young, very friendly.

Dear ISABELLE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Different

Customer review rating 4.2/5

Christoper R. Couples - 26/09/2019 Confirmed reviews AccorHotels

Reasonable bedroom, but no desk area for putting things. Dining room random, which might suit some, but not us. For me the whole idea of eating out is to have an enhanced experience, smart table cloth etc.

Dear CHRISTOPHER R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice
Customer review rating 4.2/5

Anonymous Business - 24/09/2019 Confirmed reviews AccorHotels

Everithing was OK but WiFi connection and TV in the room.

Dear SASA M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

Clean and comfortable with a super friendly helpful staff

Customer review rating 4.2/5

John G. Couples - 23/09/2019 Confirmed reviews AccorHotels

We made reservations only after we arrived in Le Havre. We were so happy with this hotel, it is modern and comfortable. We had a priority room which was large tastefully designed, with 3 windows that opened. Big bathroom with a wonderful shower. The bed was so comfortable, we woke each morning refreshed. In our trip to France we stayed in older hotels with more character and idiosyncrasies, but none were more comfortable and none has such friendly and helpful staff.

Dear JOHN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice
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