Hotel - Mercure Le Havre Centre Bassin du Commerce Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Le Havre Centre Bassin du Commerce Hotel

Chaussée Georges Pompidou 
76600  LE HAVRE
FRANCE

456 reviews
TripAdvisor Rating Based on 456 reviews
See rates
Best price guarantee
From
From 75.00 EUR Non member rate
From 75.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Bike rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

There are 3 types of rooms: the Elegance Room is perfect for 1 or 2 guests, the Junior Suite (517 sq. ft.) is ideal for families and the Privilege Room (517 sq. ft.) for couples or families enjoys a magnificent view of the Bassin du Commerce.

  • 99 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 24 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Crib on request
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,416 reviews

Our guest reviews for Mercure Le Havre Centre Bassin du Commerce Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 456 reviews
AccorHotels certified review
Felicia Families - 10/08/2017
« Location was perfect for everything and staff were wonderful »

This is a 'get what you pay for' hotel. I wasn't expecting a standard room in a 4 star hotel, especially part of a chain such as Mercure, to have a bed that is so uncomfortable that it's impossible to sleep. Wonderful staff upgraded us which massively improved our stay, they were great when you could actually find them on reception.

AccorHotels certified review
Tracey Couples - 01/08/2017
« Not impressed »

The hotel looked tired and was basic for the price charged. The toilet in the bathroom was not clean and it was noisy at night. One the website it looked much better than in real life - the photos are either clever or old. I have stayed in much better hotels for less money.

AccorHotels certified review
Aleksandr A. Business - 22/07/2017
« Not bad. »

Breakfast - )K Room was OK. Location - Fine. Air conditioning was not working properly, thus was not so comfortable for sleep.

TripAdvisor review
villes409 Family - 16/07/2017
« Enjoyable family stay »

We had an excellent 6 day stay in the beginning of July 2017. The hotel lobby was under construction and restaurant was placed to a meeting room area. Still - this did not bother at all. The staff was kindest and most helpful, breakfast was good, beds were comfortable and even restaurant food was - against all expectations - tasty. The hotel is not 5-star shining luxury, but extremely well worth of money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to share your opinion on Tripadvisor. We are delighted to know that you had a pleasant stay in our establishment and hope to have the pleasure of welcoming you again soon. Best regards, Laëtitia Salaün Front Office Manager

AccorHotels certified review
Indigo V. Friends - 15/07/2017
« Great customer service experience »

Hotel was central, clean and quiet. Staff were superb - all spoke excellent english and were extremely helpful. Breakfast was delicious. Great croissants, fresh coffee, creamy scrambled eggs and a good choice of cereals and fruit.

AccorHotels certified review
Anonymous Friends - 12/07/2017
« Loved the view over the Bassin, the closeness to the Geants de Luxe final parade, and the breakfasts. »

Shame about the rebuilding. If I was told about it, it clearly wasn't obvious enough on the website. However, staff were welcoming, room was fine, view was terrific, hotel was conveniently within walking distance for the ferry terminal, and Le Havre's excellent public transport meant we didn't need a car. Le Havre is great too!

AccorHotels certified review
Dereck S. Business - 09/07/2017
« Overall clean room, very decent service and restaurant, "but" »

My stay at this Mercure Hotel was overall satisfying, despite building work being done in the main lobby. Only downsides to this stay : generalized air conditioning which led to a very cold breeze in my room, had to wear a hoodie to work at the desk, despite the summer weather. And the morning buffet. Satisfying, but which fell victim to a swarm of chinese tourists that were right at the opening at 6:30, so by 6:35 when I got there, nearly only a third of the buffet, left messy, was left. And the personnel was a bit overwhelmed. Besides that last point, which the hotel can't have control over, my stay was quite positive, despite the walls being very, very thin. At least I know my neighbors enjoyed each other.

AccorHotels certified review
Nm Business - 29/06/2017
« Room excellent, level of service in the restaurant on the night of the 27th very poor »

My stay was good, breakfast and the room were good. There was an event on in one of the side rooms on the evening of the 27th, and I believe also the computer system went down, which led to the bar and restaurant area being undermanned, which led to poor service 15 minutes waiting for drink and 45 minutes waiting for food.

AccorHotels certified review
Anonymous Business - 01/06/2017
« Good accomodation but chaos at the breakfast »

As always the accommodation was good, nice new rooms. Unfortunately at breakfast the chaos was terrible, not enough food, no tables, a mess.

AccorHotels certified review
Scagliola Couples - 29/05/2017

Normal

AccorHotels certified review
Vera Couples - 27/05/2017
« week end en ville »

hotel bien situé, excellente literie

AccorHotels certified review
Anonymous Couples - 27/05/2017
« Extremely expensive for badly designed rooms and bad industrial food »

We found this hotel extremely expensive for what it is - badly designed hotel with bad quality industrial food and windows which would only be suited for a prison. Not to speak about the tiny and again badly designed bathrooms... Very good beds yes, but 161 €, really ? We left after only one night to go to a two stars local hotel for one third of the price, better views, better design, and far better breakfast. It would be great you start realising you cannot fool people like such franchise did in the nineties with lonely salesmen, anymore.

AccorHotels certified review
Elvis Couples - 21/05/2017
« Amazing »

Workers are very friendly and welcoming

AccorHotels certified review
Anonymous Business - 06/05/2017

Stranger entered my room when I was in, when I challenged reception they couldn't offer explanation of how this happened. Left iPhone charger and cable upon departure, colleague went to hotel next day to be told they didn't have it. HOW IS THIS POSSBLE!!! Will not stop here again

AccorHotels certified review
Anonymous Business - 03/05/2017

Five years ago when I stayed there, your breakfast was much more complete than it is today. Wish it was still the same. Also having a fan available for guests would make it better too. Our room was very warm. Opening the window didn't help much.

AccorHotels certified review
Anonymous Business - 28/04/2017

I stayed in room 706 top floor , this had just been refurbished. The room had no safety deposit box that was expected. The room wifi kept cutting out on my phone , I therefore didn't attempt to use my laptop computer. Breakfast was expected to be within the room rate , had to pay extra. Car parking again was extra , expected to be within the room rate.

AccorHotels certified review
Anonymous Friends - 23/04/2017

Very clean , helpful staff and grate location

AccorHotels certified review
Anonymous Business - 15/04/2017

It was difficult to work out who were the staff as they were all in casual clothes... Not very professional

AccorHotels certified review
Anonymous Business - 10/04/2017

No hot water! Cold shower in the morning. Mentioned issue upon check out and was shrugged off as something that had happened and that was it. I would of expected to be offered something by way of compensation to say sorry for this even if it was a solitary chocolate as way of an apology

AccorHotels certified review
Anonymous Business - 19/03/2017

Good. Only problem missing smoking rooms because of renovation ongoing

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 75.00 EUR Non member rate
From 75.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 240 m ibis Le Havre Centre
ibis Le Havre Centre Hotel
From
From 62.90 EUR Non member rate
From 59.76 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 660 m Novotel Le Havre Centre Gare
Novotel Le Havre Centre Gare Hotel
From
From 77.00 EUR Non member rate
From 73.15 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 700 m ibis Styles Le Havre Centre Auguste Perret
ibis Styles Le Havre Centre Auguste Perret Hotel
From
From 71.10 EUR Non member rate
From 67.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.1 km Aparthotel Adagio access Le Havre Les Docks
Aparthotel Adagio access Le Havre Les Docks
From
From 59.00 EUR Non member rate
From 56.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in LE HAVRE
See rates