Hotel - Mercure Le Havre Centre Bassin du Commerce Hotel
Mercure Hotel Mercure Hotel

Mercure Le Havre Centre Bassin du Commerce Hotel

4.0/5 522 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 13  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 6 meeting room(s)
See all services

Hotel location

Our rooms

There are 3 types of rooms: the Elegance Room is perfect for 1 or 2 guests, the Junior Suite (517 sq. ft.) is ideal for families and the Privilege Room (517 sq. ft.) for couples or families enjoys a magnificent view of the Bassin du Commerce.

  • 99 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 26 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 1,984 reviews

Our guest reviews for Mercure Le Havre Centre Bassin du Commerce Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 522 reviews
Anonymous Business - 11/07/2018 AccorHotels certified review
« Satisfied »

Standard quality but suspicion to have moved in an holiday mode quality decreasing

Anonymous Business - 10/07/2018 AccorHotels certified review
« Business trip »

Nice hotel, good location with excellent service

Fab Couples - 25/06/2018 AccorHotels certified review
« Impossible to sleep »

Room with door on an other room with noisy people making impossible to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIJA S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. we offerd you 2000 points courtesy on your map the club hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

Ian F. Business - 18/05/2018 AccorHotels certified review
« Impressed by the renovation work »

I was offered an updated room on arrival. Now it has a good size walk-in rainshower in the main room instead of a bathroom. Fine for business travel. Also notable is there is a proper sized laptop safe in room, in the mini-bar cabinet, before you had to pay extra to get a privilege room and a safe. Decor is brighter and more modern in the room, good blackout curtains too. The door leaks a bit too much light into the room underneath, so you do need to put cushions against it for a good sleep. USB sockets under TV with a shelf for adapters, devices, and cables is a nice touch. Lobby is a little dark and confusing at first, but you quickly figure out paths to the breakfast, lift, bar areas. Deck under construction in bar, will be nice when finished. Hotel needs to look at cleaning/replacing some of the glass at the front, as the aluminum is weathered and staining the windows to complete the modernization. Lifts could do with having the 'nautical' theme inside replaced by black glass or staineless steel.

Anonymous Couples - 05/05/2018 AccorHotels certified review
« A very clean, centrally located with a beautiful view »

The breakfast was delicious. The room was large and clean. The service was perfect. We were allowed to leave our luggage in the baggage area for the afternoon after check out which helped us a lot. We loved the area of town where the hotel is located.

Anonymous Business - 04/05/2018 AccorHotels certified review
« Good hotel »

Clean room, good breakfast

Tolbot B. Business - 30/04/2018 AccorHotels certified review
« good »

good rooms, comfy beds, good breakfast

Dave S. Business - 27/04/2018 AccorHotels certified review
« Very friendly and helpful. »

Room ok but shower inadequate, expect something better than a loose fitting that cannot be properly directly. Toilet paper cheap and thin.

E. Solo - 09/04/2018 AccorHotels certified review
« Easter W-E in Le Havre »

Relax long W-E with family, Feel welcome in this hotel from check-in at the middle of the night until early morning check out. prestige rooms really confortables all set to make your stay enjoyable.

Kayley A. Business - 01/03/2018 AccorHotels certified review
« Relaxing »

Lovely

Jean-marc E. Families - 18/02/2018 AccorHotels certified review
« Relaxing stay »

Relaxing w-e with family, hotel well located, easy to parc, nice welcome, nicely decorated hotel with navy theme. Only issue with the lift opening system which would required maintenance.

Andrius Business - 28/12/2017 AccorHotels certified review
« Good hotel and service »

Good service. However, during the day construction works were annoing.

Valerie P. Business - 21/12/2017 AccorHotels certified review
« Excellent location and service »

I really enjoyed my stay at the Mercure Hotel. The room was of an excellent standard and the staff were very helpful and courteous.

Anonymous Business - 06/12/2017 AccorHotels certified review
« Interesting decor in the bar area »

The refurbished rooms are fine. However, bottled water should be provided every day not just day 1, there was no milk for the coffee and the bath/showers are not conducive to showering. The bar area was still being refurbished during my stay and therefore, there was lots of dust in the air and on surfaces

Ian Business - 30/11/2017 AccorHotels certified review
« New decorated hotel is much better »

Got upgraded to a suite, very nice. Shame some of the changes were still being carried out

Merci P. T. C. S. E. L. D. M. S. Couples - 16/11/2017 AccorHotels certified review

Personnel tres agreable : )

Ced Business - 08/11/2017 AccorHotels certified review
« It's ok »

Overall, it was ok. I feel the lack of a shower cover/door is terrible, as the water will splash out and wet the whole bathroom every time I shower. The breakfast selection was good. I hope the TV will have an option for non-voiced-over series/movies, as it feels weird having a non-native voice over American actors/actresses.

Jean-marc E. Business - 29/10/2017 AccorHotels certified review
« transit in Le Havre »

Lobby dirty under maintenance. Air con not really efficient needs to sleep with open windows which is noisy in this area of the city beds not really confortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN-MARC e., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

David Business - 03/10/2017 AccorHotels certified review
« Zeer correct »

Alles tip top in orde

Maurice Business - 22/09/2017 AccorHotels certified review

Too expensive for a hotel which is currently under renovation. It was not advertised on their website that renovation works were ongoing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAARTEN D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We carry out this work in order to modernize the restaurant and bar area. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

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