Hotel - Mercure Le Havre Centre Bassin du Commerce Hotel
Mercure Hotel Mercure Hotel

Mercure Le Havre Centre Bassin du Commerce Hotel

4.0/5 551 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf lessons
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Jet skiing
    • Kayaking
    • Sailing facilities
    • Snorkelling/Scuba diving center
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 6 meeting room(s)
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Hotel location

Our rooms

There are 3 types of rooms: the Elegance Room is perfect for 1 or 2 guests, the Junior Suite (517 sq. ft.) is ideal for families and the Privilege Room (517 sq. ft.) for couples or families enjoys a magnificent view of the Bassin du Commerce.

  • 99 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 26 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,103 reviews

Our guest reviews for Mercure Le Havre Centre Bassin du Commerce Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 551 reviews
Bernard J. Couples - 11/09/2018 AccorHotels certified review
« A very good location. »

We had a good stay in Le Harvre in a very nice hotel.

Agustin F. Business - 09/09/2018 AccorHotels certified review
« tranquilidad y "value for money" »

Very quiet and relaxed. Perfect timing for resting after busy business.

John Families - 19/08/2018 AccorHotels certified review
« Very low quality hotel. »

Not si kind staff, no soundproofing (very clear listening the talk from neighbor rooms) and no excahnge the used towel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONG HYO Y., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

Mme O. Couples - 16/08/2018 AccorHotels certified review
« Confortable 2 nights stay »

Hotle centrally located, we stayed in a classic, spacious renovated room on the 7 (top) floor. View towards the docks, comfortable bed. The room seeming a bit “empty” regretting only one chair and no bench at the end of the bed for clothes. About the bathroom, not renovated at the same time/same style, I have the same regret as for the room. A small tabouret would be nice as well as better lighting for the mirror. Both perfectly clean but for a 4 star I expected toiletteries other than a shower gel dispenser. We also regretted the lack of dustbin in the room. A well stoked and varied breakfast buffet, great to be able to have it outside. Helpful and service minded staff, unfortunatly they didn’t know there eeere (monumentally?) no bike-rentals available in the city. We did not test the bar or the different games in the lobby but It seems a fun concept.

Lukas L. Couples - 08/08/2018 AccorHotels certified review
« Clean and comfortabel hotel with friendly staff »

The hotel and our room seemed to be clean, the bed was very comfy and the terrace outside was a lovely place to sit during breakfast or even at night to have a final drink. The ac in our room wasn’t of the best quality I’ve ever seen, it did prevent the room from getting hot, but it was too weak to make it very cold. The bathroom ceiling was much lower than the rest of the room, being 200cm tall made it very hard for me to shower. The staff was super friendly and helpful, they did everything they could to make our stay as pleasant as possible.

Family - 07/08/2018 TripAdvisor review
« Accessible holiday »

The hotel is located in a very convenient position, Perfect room and services for disabled people. Comfortable room, but not easy to adjust air conditioning. Excellent restaurant and good restaurant service.

Anonymous Business - 06/08/2018 AccorHotels certified review
« Comfotable and modern rooms »

The hotel is smart and modern now inside and the rooms are clean and very comfortable. Only one small problem, the air conditioning was not working very well and the weather was very warm at the time.

Anonymous Business - 06/08/2018 AccorHotels certified review

I regularly stay at this hotel as I find the atmosphere of the hotel relaxing and the staff are very friendly. The only issue I had during this particular stay was the temperature of the room which was very warm during the night, although I appreciate that the weather was unusually warm.

Joan H. Business - 23/07/2018 AccorHotels certified review
« Pleasantly surprised »

I had made the booking using an incorrect date. We arrived needing two rooms on Bastille Day. The hotel staff were so obliging

Krishna Business - 21/07/2018 AccorHotels certified review
« Not bad »

two nights after the first night the milk pouches and tea bags were nor renewed for the second night in the room I had to go to reception to get the same which should have been in my room in the first place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARJUN R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

Anonymous Business - 11/07/2018 AccorHotels certified review
« Satisfied »

Standard quality but suspicion to have moved in an holiday mode quality decreasing

Anonymous Business - 10/07/2018 AccorHotels certified review
« Business trip »

Nice hotel, good location with excellent service

Fab Couples - 25/06/2018 AccorHotels certified review
« Impossible to sleep »

Room with door on an other room with noisy people making impossible to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIJA S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. we offerd you 2000 points courtesy on your map the club hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

Ian F. Business - 18/05/2018 AccorHotels certified review
« Impressed by the renovation work »

I was offered an updated room on arrival. Now it has a good size walk-in rainshower in the main room instead of a bathroom. Fine for business travel. Also notable is there is a proper sized laptop safe in room, in the mini-bar cabinet, before you had to pay extra to get a privilege room and a safe. Decor is brighter and more modern in the room, good blackout curtains too. The door leaks a bit too much light into the room underneath, so you do need to put cushions against it for a good sleep. USB sockets under TV with a shelf for adapters, devices, and cables is a nice touch. Lobby is a little dark and confusing at first, but you quickly figure out paths to the breakfast, lift, bar areas. Deck under construction in bar, will be nice when finished. Hotel needs to look at cleaning/replacing some of the glass at the front, as the aluminum is weathered and staining the windows to complete the modernization. Lifts could do with having the 'nautical' theme inside replaced by black glass or staineless steel.

Anonymous Couples - 05/05/2018 AccorHotels certified review
« A very clean, centrally located with a beautiful view »

The breakfast was delicious. The room was large and clean. The service was perfect. We were allowed to leave our luggage in the baggage area for the afternoon after check out which helped us a lot. We loved the area of town where the hotel is located.

Anonymous Business - 04/05/2018 AccorHotels certified review
« Good hotel »

Clean room, good breakfast

Tolbot B. Business - 30/04/2018 AccorHotels certified review
« good »

good rooms, comfy beds, good breakfast

Dave S. Business - 27/04/2018 AccorHotels certified review
« Very friendly and helpful. »

Room ok but shower inadequate, expect something better than a loose fitting that cannot be properly directly. Toilet paper cheap and thin.

E. Solo - 09/04/2018 AccorHotels certified review
« Easter W-E in Le Havre »

Relax long W-E with family, Feel welcome in this hotel from check-in at the middle of the night until early morning check out. prestige rooms really confortables all set to make your stay enjoyable.

Kayley A. Business - 01/03/2018 AccorHotels certified review
« Relaxing »

Lovely

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