Hotel - Mercure Annecy Sud Hotel
Mercure Hotel Mercure Hotel

Mercure Annecy Sud Hotel

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3.5/5 510 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor playground for children
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Massage  (Nearby)
  • Outdoor playground for children
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Jet skiing (Nearby)
    • Pedal boat (Nearby)
    • Rafting (Nearby)
    • Water skiing (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Billiards/Snooker
    • Karting facilities (Nearby)
    • Skating rink (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 67 rooms
  • 10 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 2,175 reviews

Our guest reviews for Mercure Annecy Sud Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 510 reviews
AccorHotels certified review
Sarah D. Couples - 04/12/2017

very friendly staff, rooms large and clean

TripAdvisor review
Friends getaway - 01/12/2017
« Good accommodation let down by very poor breakfast. »

The hotel is a little out of the centre of Annecy but that makes it easy to get to and park. The rooms were very comfortable and the staff at reception very friendly and helpful. Unfortunately the same cannot be said for the breakfast restaurant. The hot food was actually quite cold - not only unpleasant but also unsanitary. Staff were uncommunicative and unhelpful. Get ready for a management defence sayjng this was unusual - unfortunately that would be defensible because we saw the hotel manager helping himself to the supposedly hot eggs.

AccorHotels certified review
Anonymous Business - 13/11/2017
« AFFAIRE »

professionnel

AccorHotels certified review
Fleur E. Couples - 13/10/2017
« Very friendly staff. Especially the evening head waitress. Lovely bar area. Lovely room. Great breakfast. Very good evening meal »

Only complaint was a mild sewage smell near reception. Staff trying to disguise this with copious spraying of revolting air freshener. This DOESNT WORK! It makes it worse. Please open your doors to let the smell out and find the cause of your problem and fix it.

AccorHotels certified review
Abdullah M. Couples - 12/10/2017
« Perfect »

Like the room, the parking and the location if you are coming from south of France

AccorHotels certified review
Dickie B. Couples - 02/10/2017
« Dickie B »

The staff were good, the room was above our expectations, the breakfast was top class, the pool we never used, the outside of building could do with uplifting as it's the customers first impression. For us it was not near enough to the lake as my wife has damaged hips, but that was our choice and no fault to Mercure. Overall a very good place to stay, would go again but next time hire cycles and ask hotel for a safe lock up. More than 3* we think!. Thanks Mercure

AccorHotels certified review
Frederik Business - 28/09/2017
« Smelly rooms, shabby bathrooms, breakkfast okay »

Reception was nice, but the first room smelled like cold cigarette smoke and I had to change my room. The second one smelled like old people. That was not very comfortable. Also the bathroom was very shabby. I recommend to renovate the bathrooms and rooms as soon as possible and to forbid smoking in the rooms. I will never stay again in that hotel and will not recommend it to anybody. The breakfast was okay, but the price is a lot to high.

AccorHotels certified review
Aristotele Couples - 23/09/2017
« This place does not justify the Euro 190 cost »

This place is a disaster for a handicapped person. Just 2 parking spaces (occupied). The (VIP) room assigned at the far end of a long corridor. The doors to the floor hardly manageable for a single person, no balconies. On the positive side, the bathroom was beautifully tiled with modern fixtures and there were bathrobes and slippers.... not enough to dampen the feeling of being ripped off.

AccorHotels certified review
Gil B. Families - 20/09/2017
« Very very bad »

I had booked 4 rooms for my older family. Elevator was stuck and they had a serios shock

TripAdvisor review
Couples - 20/09/2017
« Disappointing »

Overnight stay in the beautiful town of Annecy. Disappointed on location and standard of this hotel property. Not to the standard expected of a Mercure. Restaurant also not great. Menu very restrictive and not good value. Would not recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame and Sir, We thank you to have taken the time to give us your opinion about your stay in our hotel. We are sorry that the service and the restaurant did not meet your expectations, and we beg you to accept our sincerest apologies. Concerning the location, indeed we are outside the city center but we have a free car park for your convenience. We hope we can welcome you back to the hotel Mercure Annecy Sud for your next stay in Annecy. Kind Regards,

AccorHotels certified review
S. B. Couples - 11/09/2017
« very comfotable stay and helpful staff »

pleasant overall experience and very good staff. Excellent dining and waiting staff.

AccorHotels certified review
Alan J. Couples - 28/08/2017
« Great hotel »

Although not accessible without a car it was a very nice hotel with good food and comfortable beds. Swimming pool outside,nice size. Helpful staff. Great breakfast.

AccorHotels certified review
L. Couples - 24/08/2017

Agreable

AccorHotels certified review
Graeme Couples - 21/08/2017
« Handily located. »

Hotel and staff of a very high quality. Our room was a little small but it had all we required.

AccorHotels certified review
Harald Families - 14/08/2017
« Great Stay »

Kids loved the pool, parents enjoyed the poximity to downtown as well as the food in the restaurant. Extremely friendly staff.

AccorHotels certified review
Sven G. Families - 03/08/2017
« a short stay on the way to the South »

Annecy is a nice location, however this hotel needs renovation.

AccorHotels certified review
A M. Families - 28/07/2017
« Lovely Hotel in Annecy »

Hotel was very good. Comfortable beds and clean room. Reception staff very helpful. The staff in the breakfast room could have been more pleasant. We were told at 9.55 that the breakfast was finished = made us feel that we had to get out. There was a very pleasant girl on the bar called Dijella (not sure of spellng),

AccorHotels certified review
Darcy Families - 23/07/2017
« It was ideal for a stop over but probably would want to stay longer than 2 nights as was a bit of a walk to the town with our children. »

Overall the hotel is fine. The family rooms are great as you have a separate room for the children to sleep in. The bathroom is in need of being refurbished but were very clean. The downside is the walking distance to the town and also lack of restaurants near the hotel. The food in the hotel was limited and expensive.

AccorHotels certified review
Gerson S. Families - 23/07/2017
« Average stay »

bed sheets didn't smell good, asked to be changed once, however overall sheets still smell not so good

AccorHotels certified review
Dr L. D. Friends - 19/07/2017
« Room stank of stale smoke »

My room stank of stale smoke. It was supposed to be a non-smoking room!! After unpacking my stuff and opening the window the room still smelt after an hour. When I went down to reception they offered me another room - which smelt no better! So I stayed in the original room. The lady told me to take it up with management in the morning. On checkout my bill was wrong - they tried to charge me for two meals when I'd only had one! When I mentioned the smelly room all the manager said was 'how could he stop someone smoking in a room' !! That was it - so I wouldn't stay here again! Dr Larry d. from the UK

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