Hotel - Mercure Annecy Sud Hotel
Mercure Hotel Mercure Hotel

Mercure Annecy Sud Hotel

3.5/5 585 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Massage  (Nearby)
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Table tennis (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 67 rooms
  • 10 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 2,809 reviews

Our guest reviews for Mercure Annecy Sud Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 585 reviews
Roger K. Couples - 16/09/2018 AccorHotels certified review
« Useful staging post »

Easily accessible on the outskirts of Annecy with easy access to the motorway. Comfortable room. Good bar and restaurant

J. Couples - 11/09/2018 AccorHotels certified review
« stop over »

extremely pleasant stay at your hotel, on our way to Calais from the south of France,

Peter W. Friends - 10/09/2018 AccorHotels certified review
« Middle of the road »

People need to more friendly.

Richard. Families - 10/09/2018 AccorHotels certified review
« very good »

really enjoyed the experience ,pleasant stay spoiled by the very high taxi fee from the railway station which was no fault of Accor

Gianantonio Couples - 08/09/2018 AccorHotels certified review
« efficient and confortable »

The hotel is confortable and the location is good even if not in the center of the city: parking availalability is very important

Steve H. Couples - 08/09/2018 AccorHotels certified review
« Very good »

Food very good room cleaned to a great standard Needed to have a permanent bar person

Miguel Couples - 03/09/2018 AccorHotels certified review
« Good breakfast »

Please update the address on the website. It’s set as Annecy but in fact it’s located in Seynod. Our GPS couldn’t find the hotel.

Pete Solo - 03/09/2018 AccorHotels certified review
« Fab meal, very good beds and good bathroom »

Better than I expected, good value, good restaurant, excellent breakfast choice, comfy beds and great bathrooms.

Jessica R. Couples - 03/09/2018 AccorHotels certified review
« Missing items from room »

The stay was ok up until the last day when I noticed a lipstick and a bar of chocolate which was a present was missing from our hotel room. When we queried this with reception I was told they would check with housekeeping however I have not heard anything since.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JESSICA R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annecy Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Cw Couples - 03/09/2018 AccorHotels certified review
« Good stay, a little difficult to find »

Comfortable, spacious room. Efficient restaurant onsite. Very good value

Amanda Families - 01/09/2018 AccorHotels certified review
« Great place for one night stopover »

Welcomed by staff. Very clean rooms and good restaurant for evening meal. Excellent breakfast

J M. Families - 30/08/2018 AccorHotels certified review
« Nice facilities, didn’t like the billing regime. »

Ok, but the edge was taken off by the billing method. Have been travelling round France using Accor app to book and pay on leaving. Had to pay up front (over the amount) and still yet to receive the invoice to know the bill (two days later).

Rudy Families - 27/08/2018 AccorHotels certified review
« RAS »


Anonymous Couples - 20/08/2018 AccorHotels certified review
« A great hotel , with excellent staff »

A great hotel , with excellent staff

Anonymous Families - 17/08/2018 AccorHotels certified review
« Very clean and comfortable »

We was very satisfied with this hotel all staff was very pleasant and helpful our only criticism as the hotel was quite a distance from the centre of annecy we ate at your restaurant and found the menu choice was very poor

Nick G. Couples - 13/08/2018 AccorHotels certified review
« Good hotel, shame about breakfast »

Good restaurant and rooms, breakfast was always chaos due to poor layout of self service.

Anonymous Business - 11/08/2018 AccorHotels certified review

Hotel is easy to find, clean and well looked after. The only things I didn’t like were the poor quality of the speed and continuous connection of the WiFi and the tendency to run out of hot eater in the bathroom quite quickly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for leaving your feedback on here. We were disappointed to read that you were not entirely satisfied with all aspects of your stay. Please rest assured that the points you raised were addressed. Once again thank you for your feedback and sorry for the inconvenience caused. Sincerely,

R. F. Families - 06/08/2018 AccorHotels certified review
« As expected. »

We did stay two days and booked the room the morning where we in fact arrived later that day. Check in was fine and the fact that the two cycling team, Lotto Sudal and Bora did stay at the same hotel.... was great!!! So a good stay though the access from hotel to bus into the city was a bit complicated to walk.

Guochang W. Families - 04/08/2018 AccorHotels certified review
« a Good place to stay »

Room is very Good areanged with bed for my child,chairs, smal, table fridge and boiler...There is open swiming poor in the hotel, we enjoyed very much. One thing could be improved, there is smell of sweat in the pillows.

Family - 04/08/2018 TripAdvisor review
« Good location; unresolved issue »

This Mercure was well-located for our family visit to Annecy. The rooms were comfortable and clean, parking was ample. The outdoor pool was nice. We had 3 rooms for 10 family members, and one of the family rooms had an air conditioner that had a yellow alert light lit from the time we arrived and was barely putting out air. The young lady at reception came and looked at it and said she could not do anything, but that the technician would take care of it the next day. We reminded reception before we left in the morning, but when we returned that evening, nothing had been done, so our daughter's family had a second uncomfortably warm night. Breakfast was not Mercure standard--the serving area was cramped and poorly displayed, choices were limited, and the eggs and bacon were cold both mornings. Not what we expect from a Mercure...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you for sharing your experience with us on Tripadvisor. We are happy to read that you enjoyed the rooms and the swimming pool. But we are sorry that you did not enjoy completely your stay with us due to a tecnical problem. We will undoubtedly share your comments with our staff so we can ensure that such situations do not occur in the future. We sincerely hope that we can welcome you back for another stay. Your Team at the Mercure Annecy-Sud.

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