Hotel - Mercure Annecy Sud Hotel
Mercure Hotel Mercure Hotel

Mercure Annecy Sud Hotel

3.5/5 558 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Massage  (Nearby)
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 67 rooms
  • 10 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 2,605 reviews

Our guest reviews for Mercure Annecy Sud Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 558 reviews
Hughsimkiss Couples - 08/07/2018 AccorHotels certified review
« Slightly out of town, bt overall very good,and exceptional service from reception staff »

Cant say enough about helpfulness of reception team, really impressed and couldn't do enough to help

Peter W. Couples - 07/07/2018 AccorHotels certified review
« Very satisfied »

The room was nice and big, appreciated the newly done bathroom. I know this hotel since 2008 and there is continuously some improvement! Also of course the pool is nice (although we didn't use it). My wife was very happy staying there despite the fact that it isn't in Annecy itself but a short taxi drive did it. We are planning to come back for a few nights next year.

Joyc C. Families - 02/07/2018 AccorHotels certified review
« Relaxing hotel away from hustle and bustle »

All went well — excellent three course lunch for 17 Swiss francs when we arrived Loved the pool and having Free parking Staff helpful and hotel spotlessly clean

Kris Couples - 01/07/2018 AccorHotels certified review
« Alles was perfect in orde »

Alles was perfect in orde

Ahmed Families - 30/06/2018 AccorHotels certified review
« Nice place to stay »

Cleane, safe, good staff, and good breakfast.

Mr S. C. Couples - 05/06/2018 AccorHotels certified review
« Business or tourist? »

Generally good, but it was very disappointing to discover that the hotel restaurant does not open on Saturday and Sunday - I cannot accept that a 4star rated hotel does not offer a proper restaurant service every day! There is an outdoor pool open every day which is aimed at the tourist market, but the restaurant is clearly aimed at business guests. The receptionists were very helpful and made reservations at a nearby restaurant, which was far better than the hotel!

Paul M. Families - 01/06/2018 AccorHotels certified review
« tired but comfortable ..good staff »

the hotel is dated and needs refreshing in appearance both interior and exterior..rooms are comfortable but suffer from noise when people enter or leave rooms..we did not use restaurant-to expensive for food offered,however we did take breakfast -which was good but very expensive [17 euros] whilst close to Annecy it is not a pleasant walk to reach city center..so using a car was essential every day I would not use this hotel again..preferring the central ibis which has a more relaxed ambience..and is central .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr m., Thank you for leaving your feedback on here. We were disappointed to read that you were not entirely satisfied with all aspects of your stay. Please rest assured that the points you raised were addressed. Once again thank you for your stay and your good comments on our staff. Yours Sincerely,

Lucy Couples - 30/05/2018 AccorHotels certified review
« pleasant stay »

pleasant, quiet, clean

Anonymous Couples - 28/05/2018 AccorHotels certified review
« Great value for money. »

Friendly and helpful staff . Hotel clean and good good.

Anonymous Couples - 20/05/2018 AccorHotels certified review
« Satisfied stay »

I had an extremely satisfied stay in the hotel. It is located near a bus stop making it easier to travel from Gare d'Annecy. The room was well equipped, clean. The breakfast had ample choices. The overall ambience had been nice.

Anonymous Business - 19/05/2018 AccorHotels certified review

All was good.

Nigel Couples - 11/05/2018 AccorHotels certified review
« Excellent mid priced hotel »

Helpful and friendly staff. A very good standard of room. On site parking. Good mid priced restaurant. Walkable into Annecy. Also local regular bus stops at the station.

Anonymous Couples - 04/05/2018 AccorHotels certified review
« So so ... »

Basic room that needs to be refreshed all TV channels didn't work during our journey Breakfast expensive with little choice and low quality food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chloe C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annecy Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Eithan E. Couples - 26/04/2018 AccorHotels certified review
« Extremely basic in all respects »

I found the room very basic (bath broken shower head, and a couple of not functioning lamps), and not clean (sticky floor).

Malcolm Couples - 16/04/2018 AccorHotels certified review
« Good value hotel »

Staff friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, What a pleasure to read your review and see that everything run well while staying with us ! We really hope you will consider our hotel for your next trip to Annecy. We hope to welcome you soon again ! Yours Sincerely, The Mercure Annecy Sud

Malcolm Couples - 12/04/2018 AccorHotels certified review
« Well worth the money »

The hotel staff were extremely polite. We ate in the restaurant on the evening and had breakfast. The menu had a good selection. The food was cooked well and the prices were very reasnoable. When we had a small problem with the room this was dealt with quickly and efficiently by the staff. The room was comfortable. Good WiFi in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., Thank you for your detailed feedback, it's always appreciated. We are happy to read that you enjoyed a faultless stay with us ! We are glad that our room and staff met your expectations. We will share your lovely comments about our breakfast and restaurant Team with them. We all hope to see you again soon. Yours Sincerely,

Mrs P. Couples - 27/03/2018 AccorHotels certified review
« A regular overnight stop en route to a skiing holidayl »

Every year we stay in Annecy as it is very convenient spot on our way to and/or from a skiing holiday. We find the hotel very convenient and comfortable, and appreciate the recent upgrades to the room and in particular bathroom. The restaurant was modernised some years ago, and has sadly lost its charm and appeal. We miss the huge fresco of the lake, and in particular the high level of cuisine. The food is fine, but not outstanding and the ambience is gawdy (with the lime green chairs) and bright lighting. However, the price is good value for money and luckily the special selection wine list remains. We stayed on a Sunday night, and as the restaurant was closed we went into the historic centre of Annecy and had a delightful meal in a traditional Savoyard restaurant. Normally we prefer to dine at the Mercure, but it did not bother us that the restaurant was not open. As always, the accommodation was of a very good standard, and the receptionists were friendly and welcoming.

A Families - 09/03/2018 AccorHotels certified review

Like the family room with a door inbetween two bedrooms. Kettle was dirty inside and oud. The shower had no hot water after one person, had to wait for 15mins for the next hot water. And we are 3 in the room. Lift was broken the second day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHIN L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annecy Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Kim D. Families - 25/02/2018 AccorHotels certified review
« Nice stage hotel »

Nice stay. I liked the free car park, the silent room and the breakfast. The restaurant was well renovated, however, the maintenance of the other parts seems a little bit neglected. A pre-authorisation of the VISA-card was imposed to make a reservation for dinner but next time I will skip this.

Mk Couples - 25/02/2018 AccorHotels certified review
« Good, clean, comfortable. &very convenient stopover on our journey to Sothern France »

Room was very comfortable & quiet so we had a good & refreshing sleep ready for our onward journey. Reception staff & breakfast room staff were all excellent, very helpful. Unfortunately, when we arrived at about 7pm there were no restaurant facilities available, we were only offered snacks. We decided to go out to find a restaurant (again the reception staff were very helpful with restaurant suggestions). Bit disappointed to have to go out after travelling all day including a flight delay & also it was raining heavily.

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