Mercure Annecy Sud Hotel 4 stars

TripAdvisor rating 3.5/5 623 reviews
Mercure Annecy Sud Hotel
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Room 1

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre (Nearby)
  • Massage (Nearby)
  • Services for children
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Annecy Sud Hotel

76 Avenue D'Aix les Bains
SEYNOD
BP 62 - SEYNOD CEDEX 02
74600
seynod
france

Tel: +33450520966

Fax: (+33)4/50692932

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    GENEVA COINTRIN At 45km / 28 miles

  • By plane

    LYON SAINT EXUPERY At 110km / 68 miles

  • By helicopter

    ANNECY MEYTHET At 7km / 4 miles

  • By helicopter

    GENEVE At 45km / 28 miles

  • By car

    ANNECY SUD At 2km / 1 miles

  • By train

    ANNECY At 2km / 1 miles

GPS :45.88894, 6.106848

Our accommodations

Classic Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 22
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: x2
  • Area: From 22
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - 1 double bed and twin beds.

  • Max. number of persons: x4
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with garden view and 1 double bed

  • Max. number of persons: x2
  • Area: From 22
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

LE 76

Type of cuisine: French

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 76

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 130 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more
Mercure Annecy Sud Hotel Meeting Room

Our guest reviews for
Mercure Annecy Sud Hotel

100% genuine reviews from our guests

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AccorHotels Rating 4.1/5

3,206 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

623 reviews

Exceeded expectations

Customer review rating 4.1/5

Bluebird31 Solo - 09/05/2019 AccorHotels certified review

It’s been a while since I’ve stayed in a Mercure and I was pleasantly surprised with the comfort and size of the room and bed and the breakfast. Downside was the sliding door in the bathroom. You need to remind housekeeping to close the door when they clean. It was obvious the door in my room hadn’t been closed and there were definite signs of dirt. If I’d not closed the door, I’d never have seen it.

A pleasant overnight stay

Customer review rating 4.1/5

Andy Families - 21/04/2019 AccorHotels certified review

Arrived very late from Geneva Airport and check-in was easy so that we could get straight to bed. Pleasant breakfast served in a nice bright area although by the time we ate some items were not available or in short supply. Very easy automated online checkout. This is the second time we have stayed and would have no hesitation in doing so again.

Great accommodation and great service / food

Customer review rating 4.1/5

Maria F. Friends - 23/03/2019 AccorHotels certified review

Check in was very smooth experience and the location was really good. Rooms were comfortable and well equipped.

Best ACCORD Hotel in ANNECY

Customer review rating 4.1/5

Jean-jacques Business - 12/03/2019 AccorHotels certified review

A very welcoming hotel on the phone as at the reception! Even if you arrive with lots of luggage and many kilometers, the smile and the perfect service are at the rendezvous. The room was redone, very comfortable, especially the bathroom. The outside temperature had dropped sharply in the evening with snow, but the room was hot! BRAVO !!! ANNECY SUD, you are the best team !

Dear Mr K., We thank you very much and appreciate your comments regarding your stay at the Hôtel Mercure Annecy Sud. It is always a pleasure to receive positive feedbacks. We will share your comments with the team. Concerning the young guy at the restaurant, we apologize for him but he is just a trainee. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely,

Short visit but no complaints

Customer review rating 4.1/5

Craig V. Business - 08/03/2019 AccorHotels certified review

Business visit with 3 colleagues - just 1 night. Check in was fast and efficient, we were expected and handled pretty quickly. I have stayed here several times and although the hotel is in need of a refurb - rooms are dated compared to many other ACCOR Hotels I have stayed at, the room was clean and no complaints. Breakfast was OK - again no complaints -- choice was pretty good and quality of the food was good. Breakfast area was busy with a coachload of Chinese or Taiwanese visitors, but still not a major problem. Checkout was fast.

No problems - warm welcome

Customer review rating 4.1/5

Craig V. Business - 30/01/2019 AccorHotels certified review

Arrived early evening and was welcomed at check-in and quickly checked in. I’ve stayed here many times and the room was clean and ok - nothing at all to complain about. Slight criticism for me is the mini- bar is never stocked other than a complimentary bottle of water. No big deal, but would sometimes be nice to have a snack or beer while working in the room. Minor point.

Customer review rating 4.1/5

Kaj-erik I. Families - 13/01/2019 AccorHotels certified review

I did not stayed in your hotel. I had prepaid booking. My Ship from Finland delayed one day and caused me many arragements during my trip thru Europe. The Mercure Annecy was the only hotel who said "NO" when i asked to make my reservation to the next day. (The other hotels was also prepaid) Also your hotel Mercure Offenburg made the new booking for the next night without new charge.

Dear KAJ-ERIK I., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annecy Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice and convenient stay

Customer review rating 4.1/5

Harald Business - 23/11/2018 AccorHotels certified review

The Mercure Annecy Sud is nicely located. Shops are nearby and downtown is only 5 minutes away by car. The staff is very friendly and eager to satisfy all requests. The restaurant offers breakfast with a broad variety and in the evening a good menu for dinner.

Dear Mr S., We appreciate your comments regarding your stay at the Hôtel Mercure Annecy Sud. It is always a pleasure to welcome you in our hotel. We thank you very much for your fidelity, and we hope to see you again soon, Best Regards,

Mr Raymond W.

Customer review rating 4.1/5

Anonymous Couples - 20/11/2018 AccorHotels certified review

Hotel was in a convenient location for our requirements.

A comfortable business hotel which fell short for food availability on a busy weekend.

Customer review rating 4.1/5

Anonymous Couples - 06/11/2018 AccorHotels certified review

Very disappointed there was no food available on Saturday or Sunday night and no options. Reception was behind a closed unmarked gate after 7pm. There was no sign to indicate the driveway to the hotel. The closed gate did not direct guests to the intercom to request access. Staff were helpful but limited by the facilities available. Comfortable and clean business hotel room.

Short 4 day break in Annecy Region

TripAdvisor rating 3.5/5

David V Couples - 25/10/2018 TripAdvisor review

We have stayed at a number of Accor Hotels over the last few years from Ibis through to Novotel, in the UK and in France so can now compare on even basis.Hotel is in a good location for visiting Annecy and the surrounding areas as well as going to Lake Geneva region and to Chamonix. Access to the hotel can be a little bit of a challenge as it needs you to take a slip road before the hotel otherwise you can sail by! However once you have mastered this it's ok. Room was good both quiet and comfortable We opted for the inclusive Breakfast price and also ate in the Restaurant a couple of evenings. The Breakfast was adequate but could not describe it as outstanding. The buffet layout for breakfast was a little cramped and needs reorganising so that it was slightly easier to make your selection. Also the scrambled eggs and bacon need to be more than just luke warm. Having said that most of the breakfast was ok. (Small criticism of most hotels UK as well as rest of Europe - there is only a very slow response to providing Gluten Free food and this applies to both Breakfast and Dinner. Whilst Gluten Free can be provided it is often hard work to get it)The evening Dinner was very good but it was the same menu the 4 nights we were there and bearing in mind my comments about GF, the options are limited.Hotel Staff were very friendly and helpful, some of the Restaurant Staff need to cheer up a little.Generally I would recommend this hotel as some of my less positive comments can be got round or may not effect you.

Dear Guests, Thank you for your detailed feedback, it's always appreciated. We are happy to read that you enjoyed your stay with us. We took good note of your remarks concerning breakfast and diner, and we will do our best to improve our choices for people on gluten free diet. We sincerely hope that we can welcome you back for another stay. Your Team at the Mercure Annecy-Sud.

A little lack8ng

Customer review rating 4.1/5

Anonymous Couples - 16/10/2018 AccorHotels certified review

The hotel has a lovely entrance and very pleasing decor throughout. The disappointment for me was that I had given advance notice of my Gluten Free diet and there had obviously been no notification to the restaurant of this. When I arrived for breakfast and spoke with the waitresss about my GF diet she pointed to a basket of mini cakes and said that that was all that there was. It would have been nice if GF bread items were on offer too, but she said there weren’t any. The other disappointment was that the air conditioning unit in our room was faulty. Otherwise everything was nice.

Dear Mrs & Mr W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annecy Sud. We were disappointed to read that you were not entirely satisfied with all aspects of your stay. Please be assured that the points you've raised were addressed so that such situations do not occur in the future. We sincerely hope that we can welcome you back for another stay. Your Team at the Mercure Annecy-Sud.

Reasonably good all round

Customer review rating 4.1/5

David V. Couples - 11/10/2018 AccorHotels certified review

Generally we had a very good stay. there were a small number of comments I would make, like slightly earlier and clearer sign posting would help on the approach to the hotel and also locking the gate at 8pm seems a little dramatic!

alghamdi

Customer review rating 4.1/5

Ohud Families - 10/10/2018 AccorHotels certified review

good

Dear Mrs A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annecy Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

An extremely pleasant one night stay

Customer review rating 4.1/5

T. Friends - 06/10/2018 AccorHotels certified review

We found the hotel well situated for a short visit to Annecy and the parking facilities much appreciated. The restaurant was vary good and the comfort of the beds sublime! We had the best nights sleep for a long time. The staff throughout were efficient, courteous and most obliging. A visit to be repeated.

Overnight stay

Customer review rating 4.1/5

D A. A. E. Couples - 06/10/2018 AccorHotels certified review

Excellent accomodation and the small fridge was a nice touch. Comfortable bed also.

Disappointing Mercure

Customer review rating 4.1/5

Anonymous Couples - 06/10/2018 AccorHotels certified review

Kettle in room stained, had to be changed Breakfast buffet limited choice, unappetising; service brusque Swimming pool uninviting with spectators on bar decking

Dear Mr M., Thank you for leaving your feedback on here. We were disappointed to read that you were not entirely satisfied with all aspects of your stay. Please rest assured that the points you raised were addressed to the concerned services. Once again thank you for your comments and sorry for the inconvenience caused. Sincerely,

Great overnight stop heading to Italy close to the fabulous Annecy

Customer review rating 4.1/5

Neil B. Couples - 23/09/2018 AccorHotels certified review

Excellent nice room attentive friendly great food: my only suggestion to improve is the parking very few spaces and very close together I couldn’t open my car door.

Customer review rating 4.1/5

Gaynor Friends - 23/09/2018 AccorHotels certified review

A very pleasant experience. Reception and restaurant staff extremely helpful. Room very clean.

Very nice stay

Customer review rating 4.1/5

John Couples - 22/09/2018 AccorHotels certified review

3 nights. Good location for us but you do need a car as hotel on outskirts of the town. There’s a mini supermarket a couple of minutes drive (if that) away which is great for grab and go. Very nice staff all of whom speak good English. Breakfast was good with decent choice and it was nice to be able to sit by the pool and eat.

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