Novotel Melbourne South Wharf 4 étoiles

Note Avis clients (Note ALL) 4.5/5 3 928 avis

Novotel Melbourne South Wharf - Image 1
Novotel Melbourne South Wharf - Image 2
Novotel Melbourne South Wharf - Image 3
Novotel Melbourne South Wharf - Image 4

Description

Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Situé à proximité, le centre commercial DFO compte plus de 180 magasins d'usine

Nos hébergements

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Découvrir

Localisation de l'hôtel

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australie

GPS:-37.825365, 144.950306

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux non admis
  • Restaurant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  3 928 avis

Note TripAdvisor  4.5/5  482 avis

Certificat d'excellence 2023

CONVENIENT & PLEASANT!

Note TripAdvisor 5.0/5

Angelina B Avis TripAdvisor

This hotel was very convenient for our needs. The staff was friendly and helpful. Front desk is open 24/7. Thank you Novotel Hotel staff and others that helped us. The room was clean and comfortable. The bathroom was excellent. By the way, check in is on level 5

Dear Guest, Thank you for reviewing your recent stay at our hotel. We're delighted to hear that our staff made a positive impression and that our 24/7 front desk service contributed to your pleasant stay. It's also wonderful to know you found your room to be clean and comfortable, reflecting our commitment to the highest standards of hygiene and comfort under our ALLSAFE accreditation. The excellence of our bathroom facilities is a detail we're particularly proud of, ensuring guests like you have a rejuvenating experience. We look forward to seeing you again very soon. Best wishes, Novotel Melbourne South Wharf Team

South Wharf delight

Note TripAdvisor 5.0/5

David T Avis TripAdvisor

Awesome location, lots of staff around to help, well appointed rooms. Neat and tidy. Perfect for short stays. No next room noise and good nights rest are all you can ask for! Close to DFO, restaurants, bars, car parking, access to CBD and cafes.

Dear David, Thank you for this positive review of your stay. We're thrilled to hear that our strategic location provided you with the convenience you desired and that our team's presence added to the comfort of your visit. It's wonderful to know that you found the rooms to be well-appointed, neat, and tidy, ensuring you had a good night's rest. We take pride in offering a quiet environment for our guests, and your confirmation of 'no next room noise' is particularly gratifying. Your commendation of our proximity to the DFO, eateries, and the CBD highlights the ideal positioning of our hotel for both shopping and exploring the city. Thank you again; we look forward to welcoming you back soon. Kind regards, Novotel Melbourne South Wharf Team

Good hotel, disappointing service.

Note TripAdvisor 2.0/5

Journey02457315460 En couple - Avis TripAdvisor

This a nice hotel in a good location. However I stayed there on a Saturday night and the alarms went off at 1am. The alarm going off and evacuating the building was fine and an acceptable event but there was not one staff member there to reassure guests or provide information about what was happening. One of the other guests spoke to the firemen and was told the alarm went off due to steam from a shower. While accidents happen I think it’s very important that guests are kept informed about what’s happening. Not one staff member was present at the time nor did the staff member mention the occurrence at check out the next day. I expected better.

Dear Journey, Thank you for taking the time to share your feedback. We're pleased you appreciated our hotel's advantageous location, which offers direct access to the Melbourne Convention & Exhibition Centre and proximity to the South Wharf DFO Shopping Centre. It's also heartening to hear that the design of our accommodations met your expectations. Regarding the incident with the fire alarm, we apologize for any inconvenience you experienced. We aim to provide clear communication and support during any unforeseen events and will review our procedures to ensure guests are better informed in the future. Our team is committed to the highest standards of guest service, and we regret that we did not fully meet these during your stay. We hope we can provide you with an improved stay in the future. Kind regards, Novotel Melbourne South Wharf Team

Excellent modern hotel, great location

Note TripAdvisor 5.0/5

Nat24Syd Avis TripAdvisor

Hotel was perfectly located by the water & close to restaurants, art, shops & short walk along the wharf to tram stop, casino & city sights. Caught tram easily to and from rod laver and short safe walk to hotel. Modern, beautiful, clean hotel & king room upgrade, great customer service & lots of things to see and do along with tennis screens nearby. Thanks for an amazing stay!

Dear Guest, Thank you for your kind review. We're thrilled to hear that our hotel's prime location enhanced your visit, providing convenient access to waterfront dining, shopping, and Melbourne's vibrant arts scene. It's wonderful to know that the modern design and cleanliness of our property met your expectations, and we are grateful for your acknowledgment of our team's dedication to delivering excellent service. Your appreciation for the upgrade to a king room and the engaging activities nearby resonates with our goal to create memorable stays. We all look forward to seeing you again in the future. Best regards, Novotel Melbourne South Wharf Team

Bien situé, grande chambre, personnel peu agréable

Note Avis clients 2.0/5

T. Voyage solo - Avis confirmés ALL

Bien situé, grande chambre, belle vue. Personnel pas agréable, voir désagréable au petit déjeuner. Petit déjeuner vraiment médiocre : pas assez de tables, une machine à café pour tant de monde, bacs vides, qualité très moyenne…

Cher hôte, Nous sommes ravis d'apprendre que vous avez apprécié la grande chambre et la belle vue qu'offre notre établissement, des caractéristiques que nous sommes fiers de mettre en avant. Nous regrettons cependant que votre expérience au petit déjeuner n'ait pas été à la hauteur de vos attentes. Nous tenons à vous assurer que notre personnel s'efforce toujours de fournir un service de qualité et nous sommes désolés si ce n'était pas votre impression. Concernant l'attente pour obtenir un café, nous comprenons que cela peut être frustrant, surtout lors des périodes d'affluence, et nous cherchons constamment à optimiser ce service. Quant à l'absence d'eau dans le minibar, nous tenons à préciser que nos minibars sont effectivement remplis dans les chambres Deluxe, et nous sommes désolés si cela n'a pas été le cas lors de votre séjour. Bien cordialement, Novotel Melbourne South Wharf Team

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 2 093 avis 9.1/10 Site
  • 2 793 avis 8.2/10 Chambre
  • 2 442 avis 8.6/10 Service
  • 31 avis 7.5/10 Internet
  • 1 093 avis 8.7/10 Propreté
  • 622 avis 6.3/10 Petit déjeuner
  • 447 avis 5.4/10 Qualité/prix
  • 424 avis 9.2/10 Ambiance

Dispensé par Trustyou

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