Sofitel Kuala Lumpur Damansara 5 étoiles

Note Avis clients (Note ALL) 4.4/5 2 293 avis

Sofitel Kuala Lumpur Damansara - Image 1
Sofitel Kuala Lumpur Damansara - Image 2
Sofitel Kuala Lumpur Damansara - Image 3
Sofitel Kuala Lumpur Damansara - Image 4

Description

Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • Un spa de luxe à Damansara

  • La touche française

  • Une nouvelle adresse dans le quartier de Damansara Heights

  • Un mélange inimitable d'hospitalité malaisienne et d'art de vivre à la française.

  • Idéalement situé à quelques pas de la station de MRT, à 15 min. de Bukit Bintang.

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir

Localisation de l'hôtel

Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur
50490 KUALA LUMPUR
Malaisie

GPS:3.14675, 101.661444

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  2 293 avis

Note TripAdvisor  4.5/5  1 522 avis

Certificat d'excellence 2023

Tres bel hotel ,

Note Avis clients 5.0/5

Anonyme En famille - Avis confirmés ALL

Excellent séjour . Très bon petit déjeuner .

Dear H. Chahick, Thank you for your kind words and for choosing to stay with us. We're delighted to hear that you had an excellent stay and enjoyed our breakfast offerings. Your satisfaction is our priority, and we're thrilled to know that you were very satisfied with your experience overall. We apologize if the professionalism of our reception staff did not meet your expectations. Your feedback is important to us, and we will address this with our team to ensure that all staff members are adequately trained and qualified to provide the highest level of service to our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. We appreciate your feedback and look forward to serving you again. We're glad you enjoyed the recommendation for the bar next to reception. We hope you had a great time there as well. Regards. N. Mageswary - Guest Experience

Bel hôtel

Note Avis clients 2.5/5

Sophie G. En famille - Avis confirmés ALL

Déçu par la chambre qui sentait l'humidité assez désagréable. Personne pour nous accueillir devant l'hôtel nous sommes allés chercher quelqu'un pour nous aider avec les bagages. Réservation pour 2 adultes et 2 enfants de 3 et 4 ans nous avons eu une chambre avec 1 seul lit et un lit bébé tout petit mon fils de 3 ans ne rentrait pas dedans. Très bon petit déjeuner

Dear G., Thank you for choosing to stay with us and for sharing your feedback. We're pleased to hear that you found our hotel nice and enjoyed the breakfast. However, we're sorry to learn that your experience was marred by several issues. Please accept our sincere apologies for the unpleasant humidity smell in your room and the inconvenience of not having someone available to assist with your luggage upon arrival. We understand how important these aspects are for a comfortable stay and will address these matters with our team to ensure improvement. Regarding the room allocation, we apologize for the oversight in providing suitable accommodations for your family. We will review our booking procedures to prevent such discrepancies in the future and ensure that all guests are accommodated according to their requirements. We apologize for any confusion regarding your reservation and the inconvenience caused by the room key card not working properly. We will investigate these issues to prevent recurrence and ensure a smoother experience for our guests. Once again, we appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Regards. N. Mageswary - Guest Experience

Agréable séjour

Note Avis clients 5.0/5

Ismahen En famille - Avis confirmés ALL

Rien à dire mais Hotel un peu éloigné du centre ville

Dear Ismahen, Thank you so much for your kind review. We're delighted to hear that you enjoyed your stay and found the ambiance and amenities to your liking. We appreciate your feedback regarding the distance from the city center. We hope to welcome you back soon for another enjoyable stay. Regards. N. Mageswary - Guest Experience

Séjour moyen

Note Avis clients 3.0/5

Anonyme En famille - Avis confirmés ALL

L'hôtel est globalement propre mais pas exceptionnel. Le personnel y est souriant mais le service est juste correct. Les chambres ne sont pas prêtes a l'heure prévu 14h, mais après 16h30. Les demande spécifique à la réservation ne sont pas suivi (lit supplémentaire et lit bebe). Le petit déjeuné est très loin de l'expérience passé dans un autre Sofitel. Le quartier n'est pas du tout intéressant. Je regrette mon choix, la prochaine fois je choisirais un hôtel moins étoilé mieux placé et moins cher qui offrira la même qualité.

Dear M., Thank you for sharing your feedback about your recent stay with us. We apologize for the inconveniences and shortcomings you experienced during your time here. We take your comments seriously and will use them to improve our service and guest experience. We regret that your specific requests were not met promptly and that there were delays in room availability. Regarding your concerns about the breakfast experience and the neighborhood, we will review our offerings and look into ways to enhance them. We appreciate your recognition of the helpfulness of our club staff and will ensure they receive your commendation. Please accept our sincerest apologies for falling short of your expectations. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Regards. N. Mageswary - Guest Experience

De passage

Note TripAdvisor 4.0/5

NordineC Voyage solo - Avis TripAdvisor

Un sofitel perdu au milieu des tours dans le centre des affaires , je l’ai pris pour le côté pratique à deux reprises , pour bronzer ou nager , il va falloir changer de destination. Chambre de bonne facture , je suis allé à deux reprises au spa et quel bonheur et professionnalisme pour les employés. Merci au responsable du petit déjeuner pour m’avoir apporté chaque matin mon jus de fruit frais !!! Et quelle bonne surprise de découvrir au milieu de mon repas de l’après midi ce musicien qui joue de la musique au violon !!! Concernant la restauration j’ai pu essayer le restaurant italien à côté de la piscine et c’était très bon , moi qui suit assez difficile

Dear NordineC, Thank you very much for your kind words and thoughtful feedback regarding your recent stay at Sofitel. We are thrilled to hear that you enjoyed your time with us, and it was our pleasure to ensure that your experience was filled with comfort and satisfaction. We greatly appreciate your recognition of our team's professionalism and dedication, especially in the spa and dining areas. Your compliments about the breakfast manager and the talented musician who added a touch of magic to your afternoon meal have been shared with our staff, who are delighted to have made your stay memorable. We are delighted that you found our French Italian (Nizza) restaurant by the swimming pool to your liking. It's always rewarding to know that our culinary offerings have met the discerning tastes of our guests. We hope to have the pleasure of welcoming you back to Sofitel in the near future. Regards. N. Mageswary - Guest Experience

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 658 avis 7.5/10 Site
  • 1 567 avis 7.8/10 Chambre
  • 1 669 avis 8.2/10 Service
  • 16 avis 5.2/10 Internet
  • 674 avis 8/10 Confort
  • 637 avis 6.9/10 Propreté
  • 494 avis 7.1/10 Petit déjeuner
  • 425 avis 8.8/10 Ambiance

Dispensé par Trustyou

Nos autres établissements à proximité

Tous nos hôtels à Kuala Lumpur