Banyan Tree Hangzhou

Note TripAdvisor 5.0/5 3 055 avis

Banyan Tree Hangzhou - Image 1
Banyan Tree Hangzhou - Image 2
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Description

Les plus de l'hôtel

  • Spa et centre de bien-être

  • Piscine intérieure

  • Suites et villas aux sublimes notes orientales

  • Centre d'affaires

  • Marina sur place

Nos hébergements

Localisation de l'hôtel

Banyan Tree Hangzhou

2 Westbrook Resort, Zijingang, Road, Hangzhou, Zhejiang Province
310030 HANGZHOU
Chine

GPS:30.267114, 120.087032

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note TripAdvisor  5.0/5  3 055 avis

In-villa bbq dinner impressed our guests

Note TripAdvisor 4.0/5

vinci319 En couple - Avis TripAdvisor

We booked a water terrace suite but they upgraded us to a water view villa, I think it might be because I booked the in-villa bbq dining which was great especially when you’re inviting guests over. The bbq dinner with a private chef and waiter, they had 2 options ¥688 for normal menu and ¥1088 for seafood menu, we had 2 of each which was more than enough to feed 4 adults and 2 children. The only reason I didn’t give it 5 stars is because the breakfast was very disappointing, I didn’t feel like it was Banyan tree level and also, the plants by the lake were not groomed, only the main areas of the hotel were well maintained.

Dear guest, thank you for taking the time to write this review. The feature of breakfast is to provide a variety of Hangzhou special snacks, so that non-local guests can enjoy Hangzhou food, we are very grateful for your suggestions, we will also guarantee the taste of the basis, gradually enrich the breakfast variety, to meet the diversified needs of guests.we sincerely look forward to your next visit.

A Wonderful Family Journey

Note TripAdvisor 5.0/5

I1344VK_ En famille - Avis TripAdvisor

I stayed here two days with my family. The staff did leave a deep impression to me for their hospitality, patient and willingness to help. I really enjoy the kindness of Neil Lv and the smile of Tako Huang, for making my first stay in Banyan Tree brand comfortable, arranged, and delightful. Though the hotel is under maintenance, the team has kept everything in its place. It is a great oppurtunity to immerse myself into the leisure time, since the signature landscape is there as usual, and the vila sends out the classical refined breath everywhere. It has been my first choice in Xixi wetlands park.

Dear guest, thank you for taking the time to write this lovely review. We are glad that you had a great hotel experience and we sincerely look forward to your next visit.

Nice but underwhelming

Note TripAdvisor 4.0/5

Kevin22030 Avis TripAdvisor

I stayed here in the two bedroom villa. The villa was nice enough. The front and back patios were excellent. Good sun during the day and nice and breezy at night. There were mosquitos, but being on the water that’s to be expected. The service was very basic. Occasionally there was a golf cart to take us to the villa but it was not consistent. Breakfast was also mediocre. For a hotel charging over US $1000 a night, we were expecting more. While the room was nice the service could have been better.

尊敬的宾客,您好!感谢您选择下榻杭州西溪悦榕庄并抽出宝贵的时间给予酒店积极的反馈。杭州西溪悦榕庄会一如既往的付出百分百努力,为客人提供最好的入住体验。期待您下次再来!

Coin de paradis

Note TripAdvisor 5.0/5

-_-0oYo0-_- Voyage solo - Avis TripAdvisor

En entrant dans l’hôtel, on se retrouve dans un lieu de calme et sérénité, au cœur d’un village chinois magnifique entouré par des canaux typique de cette région. Inoubliable. On peut se balader dans les ruelles de l’hôtel comme on se baladerait en visite dans un village touristique chinois, mais la tranquillité en plus. Les chambres sont magnifiques, spacieuses, très bien équipées. Le service est de bonne qualité mais on ressent surtout l’envie de faire plaisir aux résidents et c’est touchant. D’ailleurs, avec un vol arrivant de bonne heure, on m’a surclassé pour que je puisse rentrer dans la chambre le plus tôt possible et cela gratuitement ! Merci beaucoup, je n’irai plus chercher nulle part ailleurs à Hangzhou.

Dear Guest, Warmest greetings from Banyan Tree Hangzhou and thank you for taking the time to share your feedback. The pleasure was indeed all ours to have the opportunity to serve you and we are delighted to learn that you found our environment and overall services to your satisfaction. We look forward to welcoming you back to Banyan Tree Hangzhou soon. Warm regards.

Trop cher

Note TripAdvisor 2.0/5

Cplnimes En couple - Avis TripAdvisor

Nous aimons la chaine Banyan Tree en général (Lijiang, Bintan...) mais cette fois ci nous avons été déçus, notamment par l'emplacement éloigné de tout...et la restauration vraiment pas terrible. Si c'était à refaire nous choisrions plutot l'hotel Aman à Hangzhou..

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