Novotel Ulaanbaatar

Note Avis clients (Note ALL) 4.2/5 136 avis

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Novotel Ulaanbaatar - Image 1
Novotel Ulaanbaatar - Image 2
Novotel Ulaanbaatar - Image 3
Novotel Ulaanbaatar - Image 4
Baga toiruu 6th khoroo, Sukhbaatar District, 14201 ULAANBAATAR, Mongolie

Description

Les plus de l'hôtel

  • Draps raffinés et excellents services dans nos chambres et suites conçues rien que pour vous.

  • Les couleurs éclatantes et le décor contemporain font partie intégrante de notre hôtel.

  • Bénéficiez d'une vue superbe sur la ville depuis le dernier étage de l'hôtel.

  • Elégantes et spacieuses, les chambres offrent des équipements et des prestations modernes.

  • Chaque chambre dispose d'une salle de bain, d'un espace de travail et d'un accès Internet.

Nos hébergements

Localisation de l'hôtel

Novotel Ulaanbaatar

Baga toiruu 6th khoroo, Sukhbaatar District
14201 ULAANBAATAR
Mongolie

GPS:47.926544, 106.917061

Téléphone
Fax +976 7010 1188

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.2/5  136 avis

Note TripAdvisor  4.5/5  53 avis

Good choice for this city

Note TripAdvisor 5.0/5

camuche123 Voyage solo - Avis TripAdvisor

Very nice novotel and well maintained located walking distance to all major tourist site including the main square. I was upgraded to high floor. Rooms are spacious and staff are very friendly trying their best. Breakfast buffet is correct

Dear Camuche123 Thank you for sharing your delightful experience with us! We're thrilled to hear that you enjoyed your stay at Novotel and that our location, amenities, and service exceeded your expectations. It's wonderful to know that you appreciated the upgrade to a high floor and found our rooms spacious and well-maintained. Our team takes great pride in providing exceptional service, and we're delighted that you found our staff friendly and accommodating. We're also glad to hear that you found our breakfast buffet satisfactory. We strive to offer a variety of delicious options to cater to all tastes, and we're pleased that you enjoyed it. Thank you for choosing Novotel for your stay in Ulaanbaatar, and we hope to have the pleasure of welcoming you back on your next visit to the city. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Warm regards, Daisy.G Director of Sales and Marketing

Not friendly Poor service, bad maintenance

Note TripAdvisor 1.0/5

tselmuun_ga Avis TripAdvisor

We had Lunch in 2nd floor Food Exchange Ulaanbaatar Buffet, the food were decent not bad, they refill the foods quiet fast. But I would address some of their tableware are dirty not properly washed. And service quiet slow and some kind of waiters are rude. We try to order coffee and soft drink they not bring beverages we have to ask again but somehow they were very slow. But once they bring the beverages they bring Credit Card payment reader so fast. The worst thing is the Cleaning lady were very rude and aggressive, the reason is our children were quiet loud some point the cleaning lady reach to them and started shout and reach children body! to say be quiet!. Its reasonable when she inform to adults to be sure keep them quiet in public but she didn't. When we saw that reach to her ask why did you reach our children body and she replied because they were noisy, we told them its only children and we were sorry to bother but you shouldn't personally reach young ones we asked her you should at least apologize, but she hesitates. We told the manager but sadly same attitude.

Dear Tsebug2023, Thank you for taking the time to share your recent dining experience with us. We appreciate your feedback and are grateful for your patronage. We're pleased to hear that you found our buffet offerings decent and that our food replenishment met your expectations. However, we are truly sorry to learn about the issues you encountered with the cleanliness of our tableware and the speed of our service. Providing a clean and efficient dining experience is paramount to us, and we apologize for falling short in these areas. Regarding the incident with our cleaning staff, we extend our sincerest apologies for any discomfort or distress caused to your family. Such behavior is unacceptable and does not align with the standards we uphold. We assure you that we take your concerns seriously, and we will address this matter with our team to ensure it does not happen again in the future. We value your feedback as it helps us identify areas for improvement, and we are committed to delivering a more seamless and enjoyable dining experience for all our guests. If you would be willing to provide further details or discuss your experience in more depth, please feel free to reach out to us directly at +976 90090731 Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back and provide you with the exceptional service and hospitality that we strive to deliver at Novotel Ulaanbaatar. Warm regards, Daisy.G Director of Sales and Marketing

bien situé

Note Avis clients 3.0/5

Damien En famille - Avis confirmés ALL

Chambre confortable et hôtel très bien situé. Dommage que nous ayons rencontrés quelques problème avec les réceptionnistes.

Madame/Monsieur L., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Ulaanbaatar. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

Centrally located hotel

Note TripAdvisor 4.0/5

Lee_family_219053 Escapade entre amis - Avis TripAdvisor

Good location, comfortable, big room and barh. Breakfast with good extensive spread. Problem we encountered was when bathing late at night(10+pm) there was no hot water and we had to shower in the cold. Easy access to food across the street and a small grocery shop the street behind.

Dear Valued Guest Lee Family Thank you for your kind review. Please come again. Warmest regards. Novotel team

It is ok

Note TripAdvisor 3.0/5

eleirbag72 Professionnel - Avis TripAdvisor

I stayed at Novotel for 21 days during Covid period I was there for quarantine Clean rooms King size bed Soft and comfortable matrass Big bathroom with huge shower place Rooms are big Nice breakfast You can order whatever you need at the restaurant or bar Quality of the food is fine Price as well is good for long staying

Dear Valued Guest Eleirbag72 Thank you for your kind review. Please come again. Warmest regards. Novotel team

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 91 avis 9.3/10 Site
  • 129 avis 7.5/10 Chambre
  • 123 avis 7.9/10 Service
  • 14 avis 2.6/10 Internet
  • 71 avis 7.8/10 Propreté
  • 60 avis 7.9/10 Repas
  • 53 avis 6.8/10 Confort
  • 52 avis 6.4/10 Petit déjeuner

Dispensé par Trustyou

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Voir l'hôtel
Tous nos hôtels à Ulaanbaatar

Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (TVA et taxe de séjour incluses) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.