Swissôtel Merchant Court 4 étoiles

Note Avis clients 4.5/5 11 573 avis
Swissôtel Merchant Court
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Chambre 1

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  • Je gagne des points Statut & Rewards

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  • Je bénéficie d'avantages

  • Je ne peux pas bénéficier d'un tarif membre

Les plus de l'hôtel

  • Près de Clarke Quay et à proximité des principaux lieux d'intérêt : Orchard Road, Chinatown

  • Piscine de style resort avec toboggans et jacuzzi extérieur

  • Restaurant primé : cuisine Peranakan et internationale et service de chambre 24 h/24

  • Spa primé de luxe suisse, Pürovel

  • Parking couvert gratuit

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Services de l'hôtel et à proximité

Check-in à partir de 15h00

Check-out jusqu'à 12h00

Payant

Services et informations pratiques
  • WIFI/Accès Internet
  • Parking
  • Accessibilité personnes à mobilité réduite
  • 100% Espace sans tabac
  • Air conditionné
  • Langues parlées à l'hôtel
Loisirs et activités
  • Piscine
  • Equipements de remise en forme accessibles 24 h/24
  • Bien-être
Restauration
  • 2 restaurant(s)
  • 1 bar(s)
  • Services en chambre
Services d'affaires
  • 5 salle(s) de réunion
  • Conventions

Localisation de l'hôtel

Swissôtel Merchant Court

20 Merchant Road
058281
singapore
singapore

Tel : +6563372288

Fax : (+65)63340606

Contact email

Check-in à partir de 15h00

Check-out jusqu'à 12h00

  • THE CENTRAL :   2,12,33,51,54,61 The Central

  • CLARKE QUAY :   North East (NE5) Clarke Quay

  • Par avion

    SINGAPORE CHANGI INTL APT  À 22km / 13,67 miles

GPS :1.2883, 103.8458

Nos hébergements

Les 476 chambres et suites contemporaines et non-fumeurs de l'hôtel offrent un accès gratuit au WIFI et un hébergement luxueux aux voyageurs d'affaires et de loisirs.

Chambre Premier avec très grand lit

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 30
  • Internet sans fil en chambre
  • Minibar

Chambre Premier avec lits jumeaux

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 30
  • Internet sans fil en chambre
  • Minibar

Chambre Swiss Advantage avec lit King size

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 30
  • Internet sans fil en chambre
  • Minibar

Chambre Swiss Advantage avec lits jumeaux

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 30
  • Internet sans fil en chambre
  • Minibar

Chambre Swiss Executive avec très grand lit

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 30
  • Internet sans fil en chambre
  • Minibar

Chambre Swiss Executive avec lits jumeaux

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 32
  • Internet sans fil en chambre
  • Minibar

Chambre Swiss Select Clarke Quay

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 42
  • Internet sans fil en chambre
  • Minibar

Chambre Premier avec lit double

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 30
  • Internet sans fil en chambre
  • Minibar

Chambre Premier avec très grand lit et balcon

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 30
  • Internet sans fil en chambre
  • Minibar

Chambre Premier avec lit double et balcon

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 30
  • Internet sans fil en chambre
  • Minibar

Chambre Swiss Advantage Plus avec très grand lit

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 38
  • Internet sans fil en chambre
  • Minibar

Chambre exécutive Swiss Plus avec très grand lit

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 30
  • Internet sans fil en chambre
  • Minibar

Studio Swiss Select

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 43
  • Internet sans fil en chambre
  • Minibar

Suite exécutive

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 113
  • Internet sans fil en chambre
  • Minibar

Nos restaurants et bars

BLUE POTATO

Cuisine : Cuisine thématique

Le restaurant Blue Potato propose un menu occidental à la carte avec un choix de boissons et vins raffinés. Il dispose d'une cuisine à gril près de la terrasse de la piscine, qui offre des vues pittoresques sur Clarke Quay et la rivière Singapour.

Déjeuner

12:00 - 15:00

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

Dîner

18:30 - 22:00

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

ELLENBOROUGH MARKET CAFE

Cuisine : Internationale

Dégustez des spécialités locales et des plats internationaux à l'Ellenborough Market Café. Découvrez les saveurs de la cuisine peranakan dans cet élégant restaurant ou en terrasse, sur les rives de la rivière Singapour.

Déjeuner

12:00 - 14:30

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

Dîner

18:30 - 22:00

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

CROSSROADS BAR

Photo non contractuelle / Strictly non binding

Dans le hall, le Crossroads Bar est idéal pour se détendre autour d'un verre ou pour une réunion informelle. Ce salon cosy vous propose une sélection raffinée de boissons alcoolisées, thés, cafés et collations légères pour décompresser.

Vos réunions et évènements

Nos salles de réunion

  • Nombre de salles de réunion : 5

  • Surface maximum : 680

  • Capacité maximum : 500 personnes

  • Capacité maximum en banquet : 60 personnes

En savoir plus

Les avis de nos clients
Swissôtel Merchant Court

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note AccorHotels 4.5/5

11 573 avis

Très bon hôtel très bien situé

Note Avis clients 4.5/5

Michele P. En famille - 09/08/2019 Avis AccorHotels

Très bien situé à la sortie d'une station de métro et près de Chinatown.

Dear Ms. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Agréable sejour

Note Avis clients 4.5/5

Chera En famille - 27/07/2019 Avis AccorHotels

Bon hôtel bien situé Adapté au séjour en famille

Dear Ms. G., Thank you for very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with one aspect of your stay. As for your feedback pertaining to the breakfast charge, your reservation was for a room only and according to your invoice, the breakfast was not being charged. I will be sending a copy of the invoice in a separate e-mail for your information. Thank you for highlighting this to me and I am sorry for the inconvenience. Please be assured that it is feedback such as yours that enables us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Ms. G. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Bonne expérience sauf pour le petit déjeuner!

Note Avis clients 4.5/5

G. L. En famille - 25/07/2019 Avis AccorHotels

Chambre et piscine, par contre le petit déjeuner n’est pas au niveau d’un quatre etoile; dommage

Dear Mr. G., Thank you for very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with one aspect of your stay. As for your feedback pertaining to the breakfast, I am sorry that it was not to your expectations. I would appreciate if you could share with me more details of us not delivering to your expectation in order for us to improve on the shortcomings. Thank you for highlighting this to me and I apologize for the disappointment and inconvenience. Please be assured that it is feedback such as yours that enables us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Mr. G. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Premier sejour au swissotel merchant court

Note Avis clients 4.5/5

Laurent W. En couple - 22/07/2019 Avis AccorHotels

Hotel très bien situé, très bien entretenu. Surclassement grâce à mon statut platinum. Personnel toujours souriant, efficace Bons petits déjeuners et apéritifs au lounhe Bref j'y retournerai avec grand plaisir

Dear Mr. W., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. W. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Séjour de 3 nuits TOP

Note Avis clients 4.5/5

G. En couple - 19/07/2019 Avis AccorHotels

Nous avons séjourné 3 nuits dans cet hôtel hyper bien placé et au calme. Petit déjeuner super - buffet avec beaucoup de choix. Nous avons apprécié la piscine en fin d’après midi pour nous relaxer

Dear Ms. G., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. G. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Très pratique, a proximité de tout

Note Avis clients 4.5/5

L. En famille - 08/07/2019 Avis AccorHotels

Je suis satisfaite de mon séjour. Tout est a proximité. L'accueil parfait, très serviable, d'une gentillesse . Juste une suggestion , de mettre un peu plus d'articles pour la douche ( savon, gel douche et shampoing,etc...)

Dear Ms. L., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. As for your feedback pertaining to the insufficient room amenities, our housekeeping colleagues will be happy to provide our guests with these items upon request. Thank you. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. L. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

La qualité helvétique avec sa rigidité

Note Avis clients 4.5/5

Thierry En couple - 04/07/2019 Avis AccorHotels

Très bien Dommage que le Check in s est fait de manière trop rigide en me faisant attendre 1500. Je pense qu un hôtel 5 étoile se doit d être plus souple et bien veillant avec ses clients qui arrivent en avance

Dear Mr. C., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with one aspect of your stay. As for your feedback pertaining to the room not being ready upon check-in at 11.30am, as check-out time for all our guests is 12.00 noon, in times of high occupancy rooms may not be ready for arriving guests until afternoon. Check-in time is 3:00pm. Thank you for your understanding. Our front desk colleague had blocked a room with balcony, unfortunately it was still not ready at 3:00pm, hence had assigned an available room without balcony. My colleague should have informed you that a room with balcony was still not ready due to high occupancy. Thank you for highlighting this to me and I sincerely apologize for the disappointment and inconvenience. Please be assured that it is feedback such as yours that enables us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Mr. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Bonne accueil, personnel aux petits soins

Note Avis clients 4.5/5

F. En famille - 30/06/2019 Avis AccorHotels

Bon séjour dans son ensemble l’hotel Est près des lieux de site touristique, de restaurants et d’une rame de métro qui aide beaucoup pour les déplacements ! Le personnel de l’hotel Est d’une très grande gentillesse! L’anglais n’etant Pas notre langue principale on ne connais que certaines notions... le personnel a tout de même su être à notre écoute et le moindre petit détail pour notre confort n’a pas été oublier! Un gros merci à eux !!! Grâce à toute ses petites attentions nous avons passer ma femme et moi de très bonnes vacances... qui nous a paru trop courte au final !

Dear Mr. F., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. F. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

excellente

Note Avis clients 4.5/5

L. Professionnel - 28/06/2019 Avis AccorHotels

agréable

Dear Mr. L., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. L. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Convenable

Note Avis clients 4.5/5

Nicolas En couple - 28/06/2019 Avis AccorHotels

Emplacement intéressant, hôtel propre mais basique

Dear Mr. D., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us. My team and I are looking forward, dear Mr. D. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Séjour exceptionneldans hôtel magnifique dans cadre magnifique

Note Avis clients 4.5/5

Camille En couple - 06/06/2019 Avis AccorHotels

Belle architecture hôtel emplacement idéal en bordure rivière Connection directe avec arrêt métro clarkquay 1 min à pied Chambre avec vue panoramique Personnel très professionnel Avons payé surclassement S$90par jour avec accès exécutif room permettant manger entre 18 et 20 h. et belle chambre avec vue plus pressing : valaient largement peine, pas frais repas. Hôtel propre, soigné, bon goût dans les aménagements Je le recommande vivement

Dear Ms. R., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. Thank you for recommending our hotel to your friends and family. My team and I are looking forward, dear Ms. R. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Hotel fonctionnel et bien placé

Note Avis clients 4.5/5

Jjm Professionnel - 04/06/2019 Avis AccorHotels

Mon expérience dans cet hôtel fut satisfaisante. Une impression peu chaleureuse et qui laisse une pointe de déception à la fin du séjour. Aucun reproche particulier, excepté un effort modéré pour satisfaire le client. La piscine ne laisse aucune place libre la plupart de la journée. L'accueil fut professionnel, sans plus, avec aucune distinction Platinum.

Dear Mr. Martin, Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with some aspects of your stay. I have taken note of your comment on the Le Club drink voucher that limits to specific drinks. Concerning the pool area, I am very sorry that you were not able to relax at the pool due to limited space at the pool area. I also apologize that you were not made feel special as our most valued Platinum member. I have taken this up with my team to ensure Platinum members are especially recognized at all times. Thank you for highlighting this to me and again, I apologize for the disappointment and inconvenience. Please be assured that it is feedback such as yours that enables us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Mr. Martin to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

super bien située près de chinatown, du métro et clarke quay

Note Avis clients 4.5/5

Hina Entre amis - 29/05/2019 Avis AccorHotels

belle expérience

Dear Ms. L., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. L. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Très bien

Note Avis clients 4.5/5

S. En famille - 27/05/2019 Avis AccorHotels

Bon accueil, très bien situé, petit-déjeuner excellent

Dear Mr. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Merveilleux sejour

Note Avis clients 4.5/5

Sevin R. A. Entre amis - 20/05/2019 Avis AccorHotels

Très bien situé, équipe impeccable et aux petits soins. Hotel de luxe et très propre. Superbe petit déjeuner. Confort idéal dans les chambres et superbe piscine. Le Monsieur à l'entrée de l'hôtel, le voiturier portier avec son "chapeau" est EXCELLENT !! . Merci à tous

Dear Mr. C., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Bonne

Note Avis clients 4.5/5

H. Voyage solo - 15/05/2019 Avis AccorHotels

Un bon sejour, personnel attentionné et efficace.

Dear Ms. H., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. H. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Reposante

Note Avis clients 4.5/5

S. En couple - 14/05/2019 Avis AccorHotels

Lieu agréable avec une ambiance et un ton des couleurs qui donnent à ce lieu un côté apaisant dans une ville très énergique, Le personnel est très serviable et attentif sans être trop envahissant ce qui contribue également à cette ambiance relaxante.

Dear Mr. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Voayge entre Amis tout était parfait preppreté wifi acceuil chambre déjeuner Déjeuner la refection remarquable.

Note Avis clients 4.5/5

C. J. Entre amis - 26/04/2019 Avis AccorHotels

Accueil parfait. Bar de l'hôtel service et accueil parfait propre personnel agréable. Bar piscine correct pour une boisson au bar. Seul regret personne ne parle Français et il est très difficile de se faire comprendre. Service client, change monnaie etc. parfait. Je dois dire que la qualité générale de l'hôtel depuis les chambres, le matin remise en ébat de la chambre tout se fait sans que l'on s'en aperçoive, service discret, collaborateurs serviables. Dans la chambre il manque des crochets pour suspendre les vestes habits ou autres derrière les portes par exemple. Je réitère mes dires sur la qualité exceptionnelle du buffet du petit déjeuner vraiment super. Lors d'un prochain voyage à Singapour je retournerai dans cet hôtel en plus très bien centré.

Dear Mr. C., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. As for your feedback pertaining to the lack of French speaking colleagues, I am sorry for the inconvenience. Also, I have taken note of your comment on the lack of hooks for hanging clothes in the room. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. Please be assured that it is feedback such as yours that enables us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Mr. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Personel sympatique et bons services

Note Avis clients 4.5/5

Christian N. Professionnel - 25/04/2019 Avis AccorHotels

J'ai apprécié le service soigné qui m'a été accordé avec mon status client fidèle. Très belle salle de sport et chambre très confortable avec belle vue sur les Clark Quaies. Late check out très pratique quand on vole le soir.

Dear Mr. N., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. N. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Super hôtel

Note Avis clients 4.5/5

Hassan Voyage solo - 22/04/2019 Avis AccorHotels

L'endroit est idéal, métro juste à côté.

Dear Mr. E., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. E. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt
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