Hôtel - Swissôtel Merchant Court
Hôtel Swissôttel Hôtel Swissôttel

Swissôtel Merchant Court

4.5/5 8 566 avis
  • Cet hôtel dispose du wifi WIFI/Accès Internet
  • Cet hôtel propose le petit déjeuner Petit-déjeuner
  • Cet hôtel dispose d’un bar Bar
  • Cet hôtel dispose du parking Parking
  • Cet hôtel dispose d’un restaurant Restaurant
  • Cet hôtel dispose de climatisation dans les chambres Air conditionné
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Services de l'hôtel et à proximité

Check-in à partir de 15h00
Check-out jusqu'à 12h00

Services et informations pratiques

Payant
  • WIFI/Accès Internet
    • WiFi dans l'hôtel
    • WiFi dans la chambre
  • Parking
    • Parking privé couvert
    • Parking éclairé
  • Accessibilité personnes à mobilité réduite
    • Chambres pour personne à mobilité réduit
    • Salle de bain équipée
  • 100% Espace sans tabac
  • Air conditionné
    • Air conditionné
    • Climatisation automatique
    • Air conditionné
  • Langues parlées à l'hôtel
    • Chinois Mandarin
    • Anglais

Loisirs et activités

  • Piscine
    • Piscine plein air non chauffée
    • Etang de baignade naturel
  • Equipements de remise en forme accessibles 24 h/24
  • Bien-être
    • Hammam
    • Bains type "Jacuzzi"
    • Massages

Restauration

  • 2 restaurant(s)
  • 1 bar(s)
  • Services en chambre
    • Plats chauds
    • Snacks froids

Services d'affaires

  • 5 salle(s) de réunion
  • Conventions
Voir tous les services

Nos chambres

Les 476 chambres et suites contemporaines et non-fumeurs de l'hôtel offrent un accès gratuit au WIFI et un hébergement luxueux aux voyageurs d'affaires et de loisirs.

  • 476 chambres
  • 100% Espace sans tabac
  • 3 chambres pour personnes à mobilité réduite
  • 10 chambres communicantes
  • Lit bébé
    • Air conditionné
    • Climatisation automatique
    • Plan des sorties de secours
    • Lit bébé
    • WiFi dans la chambre
    • Ouverture possible des fenêtres
    • Plateau pour Café/Thé
    • Mini bar
    • Alarme incendie sonore
    • Accès avec clef électronique
    • Verrou automatique de chambre
    • Diffuseur d'extinction incendie
    • Judas sur la porte
    • Infos d'urgence dans la chambre
Les équipements de nos chambres

Nos restaurants et bars

Voir tous nos restaurants
Voir tous nos restaurants et bars

Vos réunions et évènements

4.5/5 Note AccorHotels 8 566 avis

Les avis de nos clients Swissôtel Merchant Court

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +
Michel Professionnel - 30/10/2018 Avis certifié AccorHotels
« confortable & pratique »

Hôtel confortable, personnel serviable et souriant. Pratique et central pour le travail

La réponse de notre établissement
La réponse de notre établissement

Dear Mr. A., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us. My team and I are looking forward, dear Mr. A. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Aurélie M. (. E. S. Entre amis - 19/10/2018 Avis certifié AccorHotels
« Des aléas dans un hôtel exceptionnel »

Hôtel magnifique !! Services et prestations de qualité. Quelques aléas: séjour prépayé mais demande de règlement d'une partie du séjour.. Une fois preuve du paiement total, problème résolu. Bagage perdu lors d'une correspondance. Comme le nom du propriétaire du bagage différait du nom du booking de l'hôtel, ils ont eu des difficultés pour livrer le ''bagage perdu''. Petit-dejeuner offert. Appel à l'aéroport. Une fois le problème identifié, bagage livré. Voilà mes aléas. Ceci n'affecte en aucun cet hôtel magnifique et le personnel aux petits soins. Salle de sport complète, ouverte 24/24 ! Room service de qualité. Je recommande vivement cet hôtel !!

La réponse de notre établissement
La réponse de notre établissement

Dear Ms. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with one aspect of your stay. As for your feedback pertaining to the check-in procedure, I am sorry for the delay. I have taken this issue up with our Front Office Manager for improvement and we have intensified our training measures. I am pleased that otherwise you enjoyed your stay. Thank you for recommending our hotel to your friends and family. Please be assured that it is feedback such as yours that enables us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Ms. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

K. J. Entre amis - 28/09/2018 Avis certifié AccorHotels
« Super satisfait de notre court séjour dans votre hôtel »

R.A.S.

La réponse de notre établissement
La réponse de notre établissement

Dear Mr. K., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. K. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Anonyme Professionnel - 18/09/2018 Avis certifié AccorHotels
« Satisfait de mon séjour dans l'ensemble »

Bon accueil. Hôtel bien situé. Personnel attentionné et attentif aux besoins du client : On m'a proposé un parapluie sans que je le demande quand j'ai demandé une carte et que j'ai annoncé que j'allais à un rendez-vous à pieds

La réponse de notre établissement
La réponse de notre établissement

Dear Mr. T., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I have taken note of your comment pertaining to the noise in the restaurant and I am sorry for the disturbance. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. T. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Anonyme En couple - 16/09/2018 Avis certifié AccorHotels
« Agréable séjour »

Accueil et service parfait de la part de tout le personnel

La réponse de notre établissement
La réponse de notre établissement

Dear Mr. B., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. B. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Sandrine En couple - 23/08/2018 Avis certifié AccorHotels
« Excellent emplacement pour une découverte »

Des prestations de qualité avec une note particulière pour le petit déjeuner pantagruélique. La piscine est appréciable après une journée de visite. La proximité de restaurant et des différents quartiers permettent de réaliser une grande partie des visites à pied et en métro.

La réponse de notre établissement
La réponse de notre établissement

Dear Ms. J., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. J. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Quentin Voyage solo - 02/08/2018 Avis certifié AccorHotels
« Très bon séjour dans un très bel hôtel »

Service de très bonne qualité Chambre spacieuse et avec tous les équipements nécessaires. Petit déjeuner varié et riche

La réponse de notre établissement
La réponse de notre établissement

Dear Mr. G., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. G. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Alexander Kandalaft Executive Assistant Manager, Rooms Swissôtel Merchant Court 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… al… | www.swissotel.com/singapore-merchantcourt

Natacha En famille - 18/07/2018 Avis certifié AccorHotels
« Merveilleux séjour »

Hôtel très bien situé. Très bonne prestation. Literie, confort de la chambre. Un personnel très attentif Séjour parfait

La réponse de notre établissement
La réponse de notre établissement

Dear Ms. B., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. B. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Gabrielli En famille - 08/07/2018 Avis certifié AccorHotels
« Séjour correct »

Chambre propre mais vue sur l’immeuble d’en face. Ménage fait tous les jours. Salle de bains impeccable. Wifi faiblard. Fourniture d’un téléphone nomade. Fourniture d’u e Box nomade pour le wifi qui n’a jamais marché et que j’ai signalé et qu’on ne m’a jamais changée. Pas de fourniture du prix des boissons du mini bar du coup je n’ai rien consommé par prudence. Room service copieux et de qualité de prix correct.

La réponse de notre établissement
La réponse de notre établissement

Dear Ms. M., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with some aspects of your stay. As for your feedback pertaining to the room view, while we always try to accommodate guest’s request, in times of high occupancy the requested rooms’ location may not be available upon guest’s arrival. Being a centrally located hotel, unfortunately it cannot be avoided to have limited views from some guest rooms. Thank you for your understanding. I have taken note of your room view preference in your guest profile for your future stays. Concerning the WiFi connection, I have addressed this point with our Front Office Manager for review and improvement. Regarding the minibar pricelist, I am sorry you could not locate it. Thank you for highlighting this to me and I apologize for the inconvenience caused. Please be assured that it is feedback such as yours that enables us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Ms. M. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Anonyme En couple - 06/07/2018 Avis certifié AccorHotels
« un hotel super bien situé avec très bon service et acceuil »

ravie d'avoir habité cet hôtel , chambre au 12 eme étage avec vue magnifique sur CLARQUE QWAY , très bonne literie, machine NESPRESSO à dispo , double service housekeeping par jour . je recommende cet hôtel SANS HESITER

La réponse de notre établissement
La réponse de notre établissement

Dear Ms. M. Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. At the same time, I would like to invite you to share your review with fellow travellers on TripAdvisor at www.tripadvisor.com.sg/reviewit . Thank you for recommending our hotel to your friends and family. My team and I are looking forward, dear Ms. M. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Danielle En couple - 05/07/2018 Avis certifié AccorHotels
« Accueil personnalisé et situation idéale »

L'hôtel est idéalement situé au centre de Singapour. Notre chambre donnant côté piscine et rivière, il n'y avait aucun bruit de trafic. Le buffet du petit déjeuner était incroyable, un voyage à lui seul! La chambre était très confortable et les espaces communs aussi. Mais ce qui a rendu notre séjour parfait, c'est la gentillesse du personnel : mention spéciale à la nouvelle quality manager Elenita, qui a pris le temps de parler avec nous chaque jour et nous a fait une agréable surprise lors de notre départ. Et aussi à aunty Molly, petite dame qui illumine la salle du petit déjeuner par son évident plaisir d'y accueillir les hôtes ! Nous n'avons que rarement obtenu un accueil aussi agréable, en Europe ou ailleurs !

La réponse de notre établissement
La réponse de notre établissement

Dear Mr. N. Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team, especially Elenita and Molly have exceeded your expectations. I have happily shared your praise with them, who, of course, are most encouraged by your positive feedback. My team and I are looking forward, dear Mr. N. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Jlaurent Professionnel - 28/06/2018 Avis certifié AccorHotels
« Chambre et services impeccables »

Je n'ai profité que de ma chambre et du buffet lors des petits déjeuners et tout a été parfait. Les chambres sont silencieuses et très bien équipées Le buffet du petit déjeuner offre la possibilité de manger à son goût. Ce que j'ai préféré ce sont les pancakes réalisables en 1min et donc toujours chauds.

La réponse de notre établissement
La réponse de notre établissement

Dear Mr. G., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations and that you enjoyed the breakfast. My team and I are looking forward, dear Mr. G. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Florence En famille - 16/05/2018 Avis certifié AccorHotels
« Très bon séjour »

Très belle chambre avec accès à l'executive lounge.

La réponse de notre établissement
La réponse de notre établissement

Dear Ms. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Arnaud E. C. En couple - 16/05/2018 Avis certifié AccorHotels
« Excellent séjour - Excellent rapport qualité/prix »

Séjour dans l'ensemble très bon, chambre confortable spacieuse et calme. Le seul point un peu décevant à été l'étage auquel nous étions (3rd floor soit 2me étage alors que nous avions demandé une chambre dans les étages supérieurs au moment de la réservation).

La réponse de notre établissement
La réponse de notre établissement

Dear Mr. D., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with one aspect of your stay. As for your feedback pertaining to the allocation of room on a higher floor, your booking was for the Premier room category and these rooms are located on floors 2-5. Thank you for your understanding. You may want to book a Swiss Advantage (level 6-10) or Swiss Executive (level 11,12) room for your future stays. Please be assured that it is feedback as yours enabling us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Mr. D. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Timo Professionnel - 13/05/2018 Avis certifié AccorHotels
« Excellente »

Personnels à l'écoute et soucieux de votre bien être

La réponse de notre établissement
La réponse de notre établissement

Dear Mr. R., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have exceeded your expectations. My team and I are looking forward, dear Mr. R. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Anonyme Professionnel - 13/05/2018 Avis certifié AccorHotels
« Très bon sejour »

Parfait. Bel hôtel. Belles cham res confortables. Personnel très professionnel, et accueillant. Petit déjeuner très bon, riche et varié.

La réponse de notre établissement
La réponse de notre établissement

Dear Ms. L., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have exceeded your expectations. My team and I are looking forward, dear Ms. L. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Abdoul B. Professionnel - 28/04/2018 Avis certifié AccorHotels
« Excellent »

trés bon hotel : accueil : parfais emplacement : parfais petit dej : parfais

La réponse de notre établissement
La réponse de notre établissement

Dear Mr. B., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have exceeded your expectations. My team and I are looking forward, dear Mr. B. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Nina En famille - 28/04/2018 Avis certifié AccorHotels
« Fantastique »

En famille pour un séjour d'une semaine à Singapour, nous avons adoré cet hôtel, de par son emplacement et sa piscine géniale pour les enfants. Aucune fausse note, que ça soit pour le petit déjeuner, la propreté, le restaurant. De plus, le personnel est d'une gentillesse et d'une efficacité incroyable. Nous y retourneront les yeux fermés.

La réponse de notre établissement
La réponse de notre établissement

Dear Ms. J., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have exceeded your expectations. My team and I are looking forward, dear Ms. J. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Didier A. En couple - 27/04/2018 Avis certifié AccorHotels
« Très bel hotel »

Le Swissotel Merchant court a été complètement rénové il y a 1 an .. C est une réussite .. Un tres bel hotel , parfaitement situé dans Singapour .. le personnel de l hotel est professionnel et surtout extrêmement aimable et serviable , toujours prêt a se plier en quatre pour vous aider .. Un grand coup de cœur pour Molly ( tres sympathique petite dame de la salle du restaurant) qui a su nous égailler nos petits déjeuner par son extreme gentillesse .. A noter aussi les tres belles chambres de l hotel , une tres belle salle de sport , un beau sauna , une belle piscine le tout dans une propreté irreprochable.. Pour faire , vous l aurez compris , cet hotel est un tres bel hotel pour séjourner a Singapour ..

La réponse de notre établissement
La réponse de notre établissement

Dear Mr. A., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team, especially Molly have exceeded your expectations. I have happily shared your praise with her who, of course, is most encouraged by your positive feedback. My team and I are looking forward, dear Mr. A. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Anonyme En famille - 27/04/2018 Avis certifié AccorHotels
« Séjour très agreable »

L,accueil était très professionnel,l,hôtesse nous a bien explique les différents avantages de l,hôtel,tout ce que l,on pouvait voir à Singapour explication des moyens de transports et des sites à visiter ,bien entourés sur la carte. L'emplacement de l'hôtel est parfait.

La réponse de notre établissement
La réponse de notre établissement

Dear Ms. C., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

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