Mercure Tbilisi Old Town 4 étoiles

Note TripAdvisor 4.5/5 463 avis
+ 18 Services
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Chambre 1

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  • Je peux bénéficier d'un tarif membre

Les plus de l'hôtel

  • Emplacement

  • Salon-bar et terrasse SKY7

  • Centre de remise en forme et sauna

  • WIFI gratuit

  • Espace affaires

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Services de l'hôtel et à proximité

Check-in à partir de 14h00

Check-out jusqu'à 12h00

Payant

Services et informations pratiques
  • Online check-in
  • WIFI/Accès Internet
  • Parking privé extérieur
  • Accessibilité personnes à mobilité réduite
  • 100% Espace sans tabac
  • Air conditionné
  • TBILISIPayant
  • Langues parlées à l'hôtel
  • Réception ouverte 24/24
  • Services de nettoyage
  • Chambre sourds/malentendants.
Restauration
  • Petit-déjeuner
  • 1 restaurant(s)
  • 2 bar(s)
  • Services en chambre
Loisirs et activités
  • Bien-être
Services d'affaires
  • 1 salle(s) de réunion
  • Centre d'affaires libre service

Localisation de l'hôtel

Mercure Tbilisi Old Town

9 Vakhtang Gorgasali street
0105
tbilissi
georgia

Tel : +995322006060

Fax : (+995)32/2006161

Contact email

Check-in à partir de 14h00

Check-out jusqu'à 12h00

  • Par avion

    TBILISI À 16km / 9 miles - Navette payante

  • Par train

    TBILISI À 10km / 6 miles

GPS :41.688594, 44.8134

Nos hébergements

Chambre simple Standard avec lit simple

  • Nombre maximal de personnes : 1
  • Superficie : À partir de 17
  • Vues : Côté ville *

* Suivant les disponibilités de l’hôtel

  • Internet haut débit
  • Eau minérale gratuite en chambre
  • Plateaux de courtoisie avec thé/café
  • Produits de bain
  • Minibar avec boissons non alcoolisées gratuites

Chambre double Standard avec lit double

  • Nombre maximal de personnes : 3
  • Vues : Côté ville *

* Suivant les disponibilités de l’hôtel

  • Internet haut débit
  • Eau minérale gratuite en chambre
  • Plateaux de courtoisie avec thé/café
  • Produits de bain
  • Minibar avec boissons non alcoolisées gratuites

Chambre twin Standard avec lits jumeaux

  • Nombre maximal de personnes : 3
  • Vues : Côté ville *

* Suivant les disponibilités de l’hôtel

  • Internet haut débit
  • Eau minérale gratuite en chambre
  • Plateaux de courtoisie avec thé/café
  • Produits de bain
  • Minibar avec boissons non alcoolisées gratuites

Chambre double Supérieure avec lit double

  • Nombre maximal de personnes : 3
  • Vues : Côté ville *

* Suivant les disponibilités de l’hôtel

  • Internet haut débit
  • Eau minérale gratuite en chambre
  • Plateaux de courtoisie avec thé/café
  • Produits de bain
  • Minibar avec boissons non alcoolisées gratuites

Chambre Privilège Deluxe avec lit double

  • Nombre maximal de personnes : 3
  • Vues : Côté ville *

* Suivant les disponibilités de l’hôtel

  • Internet haut débit
  • Eau minérale gratuite en chambre
  • Plateaux de courtoisie avec thé/café
  • Produits de bain
  • Minibar avec boissons non alcoolisées gratuites

Nos restaurants et bars

RESTAURANT OLD TOWN

Cuisine : Internationale

Restaurant avec terrasse sur le toit offrant un grand choix de boissons et une vue panoramique sur le centre-ville.

Déjeuner

11:00 - 17:00

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Dîner

17:00 - 23:00

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LOBBY BAR

Photo non contractuelle / Strictly non binding

Notre bar propose des cocktails, des en-cas légers, des boissons et de la bière à la pression.

Midi

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Soir

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SKY 7

Photo non contractuelle / Strictly non binding

Sky7 is a place where you are able to enjoy your evenings with a variety of drinks and blended European and Georgian cuisines. Amazing views accompanied with live music and super drinks makes you feel good and relaxed.

Midi

  • Lun
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  • Sam
  • Dim

Soir

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  • Mer
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  • Sam
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Vos réunions et évènements

Nos salles de réunion

  • Nombre de salles de réunion : 1

  • Surface maximum : 70

  • Capacité maximum : 50 personnes

  • Capacité maximum en banquet : 15 personnes

En savoir plus

Les avis de nos clients
Mercure Tbilisi Old Town

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note AccorHotels 4.6/5

1 968 avis

tripadvisor

Note TripAdvisor 4.5/5

463 avis

Certificat d'Excellence TripAdvisor
Certificat d'excellence 2019

Hôtel idéalement situé mais vieillissant malgré de belles réhabilitations

Note Avis clients 4.6/5

Jf R. Professionnel - 25/10/2019 Avis confirmés AccorHotels

Le personnel est top comme souvent dans le Groupe. Un peu déçu par la chambre .. bruyante à cause de la proximité de la machinerie ascenseur. Le hammam ne fonctionnait pas... Salle petit déjeuner bruyante...un peu cantine. Bon.. globalement hôtel bien réhabilité et très bien situé.. personnel top.

Dear Jean Francois r., Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager

Satisfait

Note Avis clients 4.6/5

Frederic Professionnel - 25/10/2019 Avis confirmés AccorHotels

L’hôtel et son personnel dans son ensemble sont excellents. Deux seules critiques: - la qualité des matelas qui pour moi était trop soft et donc j'ai eu du mal à bien dormir, - ma chambre donnait sur le parking privé de l’hôtel (à gauche) et dans la nuit lorsque le personnel prenait sa pause (je suppose) pour fumer une cigarette, leur éclats de voix mon réveillé. Pour le reste la politesse et la serviabilité de l'accueil, du restaurent et du sky bar ont été remarquables en tout point.

Dear Frederic B., Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. PS. Necessary action will be taken for Bed mattress softness and employee noise at outside area!!! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager

Hotel tres bien placé mais...

Note Avis clients 4.6/5

Anonyme Professionnel - 21/10/2019 Avis confirmés AccorHotels

2 nuits à l'hotel Mercure de Tbilissi. Hotel très bien placé et personnel très agréable mais: - fuite d'eau dans ma salle de bain et réparation pendant 2 heures (changement de chambre impossible selon reception), - malgré 2 demandes, à la reception, de prolongements de la chambre jusqu'à 15h le jour du départ, il a fallu que j'aille faire réactiver ma clé de chambre à 12h30

Dear Benjamin C., Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager

SUPERBEMENT BIEN PLACE

Note Avis clients 4.6/5

T. Professionnel - 04/09/2019 Avis confirmés AccorHotels

PERSONNEL TRES CORDIAL PETITE CHAMBRE BIEN AMENAGE BON PETIT DEJEUNER

Dear Olivier T., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS. You stayed in Single room which is our smaller room size, We highly recommend you to book our Standard room,Superior or Privilege room category for bigger size. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

EXCELLENT MAIS LE PRIX EXCESSIF POUR TBILISSI

Note Avis clients 4.6/5

Guy-clément Voyage solo - 29/08/2019 Avis confirmés AccorHotels

Excellent rien à dire. Néanmoins, le prix est excessif pour un hotel à Tbilissi je suis au LM CLUB HOTEL pour 80 euros meme gamme d hotel en plus avec une piscine de 25 metres. Tarif a revoir

Dear Guy P., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS. Our rates are arranging according to Tbilisi Hotels Market, Frankly to say compare to same level hotels in Tbilisi we can say that we have reasonable rates. We are sorry if our rates are still high due to the market range! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager
Note Avis clients 4.6/5

Anonyme Voyage solo - 07/06/2019 Avis confirmés AccorHotels

Idéalement situé pour découvrir cette jolie ville...

Dear Claude C., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Excellent, à tous les niveaux

Note Avis clients 4.6/5

Damien Professionnel - 07/05/2019 Avis confirmés AccorHotels

Très bon hôtel, en bord de ville, donc au calme. Belle chambre propre, grande salle de bain. Petit déjeuner très complet. Personnel accueillant + sécurité présente

Dear Damien D., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Hotel de Classe avec prestations de qualité

Note Avis clients 4.6/5

Laurent Professionnel - 19/04/2019 Avis confirmés AccorHotels

Hôtel de qualité avec prestations sérieuses

Dear Laurent G., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Trésor trés Bien!!

Note Avis clients 4.6/5

L. Professionnel - 18/03/2019 Avis confirmés AccorHotels

J’étais chef de délégation équipe de France Rugby jeune pour la FFR et l.hôtel s.est montré parfaitement efficient avec beaucoup de gentilesse et de disponibilité. La directrice a su mettre à notre disposition tout ce dont nous avions durant notre séjour de 9 jours. Bravo à toute l.equipe du Mercure Tbibilissi

Dear Roland L., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Tout est parfait

Note Avis clients 4.6/5

Mahamat B. Professionnel - 03/03/2019 Avis confirmés AccorHotels

Comme tous les AccorHotels,le service, les repas,l’accueil, tout est sans reproche.

Dear Mahamat B., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS. WIFI speed will be checked! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Correct voyage d affaire

Note Avis clients 4.6/5

Anonyme Professionnel - 16/11/2018 Avis confirmés AccorHotels

Bien mais deco chambre un peu trop girly !

Dear Yannick M., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Particulièrement deçu

Note Avis clients 4.6/5

Samsung C. A. H. Professionnel - 22/04/2018 Avis confirmés AccorHotels

Il ne faut pas prendre les clients pour des imbéciles... Je ne rentre pas dans le détail. Pour résumer, jusqu'ici, J'ai été un client plutôt régulier de cet hôtel. En moins d'un an, j'y ai effectué quatre séjours d'environ une semaine chacun. La trés mauvaise gestion d'un incident lors de mon dernier séjour m'a particulièrement déçu. De plus, J'ai eu l'impression d'être pris pour un idiot par les employés du moment. Si vous decidez d'y allez malgré tout, j'ai un conseil: ne laissez pas vos affaires personnelles dans la chambre. Je regrette de le dire mais le personnel d'entretien n'est vraiment pas digne de confiance.

Dear El Mokhtar E., Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. PS.The case of Samsung charger lost, deeply investigate and nothing found by our employee, during your stay our MOD Manager Giorgi met with you and share all detail to you and after that meeting you were not complaining about this case.But still if you are sure that you lost your Samsung charger in our hotel during your stay,Please send us detail information, Where and when,We can check our camera record again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager

Hotel super....

Note Avis clients 4.6/5

Jean-manuel G. Professionnel - 08/04/2018 Avis confirmés AccorHotels

Hotel très confortable, terrasse magnifique, personnel très accueillant.

Dear Jean Manuel G., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Correct sans surprise

Note Avis clients 4.6/5

Yannick Professionnel - 16/03/2018 Avis confirmés AccorHotels

Chambre un peu petite et roof top privatisé -dommage -

Dear Yannick M., Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. PS.We kindly inform you to share with your company Sante GMT for your future reservation do not book single corner room category(Standard single room,Superior Room,Privilege deluxe rooms are available for Sante GMT guests as well). We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager

chambres très joliement décorées

Note Avis clients 4.6/5

Anonyme Professionnel - 14/01/2018 Avis confirmés AccorHotels

2 très courtes nuits, pas de petit déjeuner, pas eu le temps d'utiliser la salle de gym. un séjour véritablement éclair car j'avais énormément de noulot sur place

Dear Yohann D., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Chambre de qualité, personnel accueillant et efficace

Note Avis clients 4.6/5

Anonyme Professionnel - 21/12/2017 Avis confirmés AccorHotels

voyage professionnel tout s'est bien déroulé

Dear Jean Pol W., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Très joli hôtel

Note Avis clients 4.6/5

Génia U. Professionnel - 14/12/2017 Avis confirmés AccorHotels

Très joli et agréable hôtel situé dans le quartier de la vielle ville, près des bains sulfuriques et au bord de Koura. Le cadre, la déco et les petits déjeuners sont simplement superbes!

Dear Evgeniya U., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Peux mieux faire !

Note Avis clients 4.6/5

B. En couple - 02/10/2017 Avis confirmés AccorHotels

La situation de l’hôtel est bonne, mais le prix et les prestations ne sont pas à la hauteur d’un hôtel Mercure..

Dear Jacques B., Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. FEEL FREE to contact with me directly in future via h9… for any support. Sincerely, Erdogan Sahin General Manager

Parcours quasiment sans faute

Note Avis clients 4.6/5

Eric Professionnel - 18/09/2017 Avis confirmés AccorHotels

Le personnel est très disponible et serviable, le chambres sont très confortables. Suggestion: ajouter une machine à café pour le petit-déjeuner (une seule machine disponible actuellement).

Dear Eric B., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Bien mais cher

Note Avis clients 4.6/5

Laurent En couple - 07/08/2017 Avis confirmés AccorHotels

bien mais très très cher par rapport au standard et standard local. Petit déjeuner hors de prix comparé aux prix de la ville et de nombreux autres hôtels. Par contre l'hôtel est bien placé

Dear Laurent E., Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. PS.Concerning your comment for our high rate, During the Summer High Season rates are generally high for all property in city,Comparing with our Comp Set(Courtyard Marriott,Holiday inn,Rooms Hotel and Marriott Tbilisi)we have always best available rate. Please check this comparison when you have available time.Honestly to say Rates are high in Tbilisi Market not just in our Mercure. Please for your future stay contact with me directly for negotiated discount rate which I can offer for you and also alternatively you can use our IBIS Styles Tbilisi Center which is also very good property in center city with very good rate. For any help FEEL FREE to contact with me. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager
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