Mercure Florianópolis 4 étoiles

Note Avis clients (Note ALL) 4.1/5 2 132 avis

Mercure Florianópolis - Image 1
Mercure Florianópolis - Image 2
Mercure Florianópolis - Image 3
Mercure Florianópolis - Image 4

Description

Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • Détendez-vous dans un hôtel de Florianópolis avec piscine chauffée et salle de gym

  • La salle de réception peut accueillir des événements allant jusqu'à 900 personnes

  • Nous acceptons les animaux de compagnie

  • Séjour gratuit pour les enfants jusqu'à 12 ans

  • A 24 min en voiture de l'aéroport international Hercilio Luz

Nos hébergements

Localisation de l'hôtel

Mercure Florianópolis

R. Admar Gonzaga 600, Itacorubi
88034000 FLORIANOPOLIS
Brésil

GPS:-27.57834, -48.50969

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

GARAPUVU CAFÉ

Photo non contractuelle

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.1/5  2 132 avis

Note TripAdvisor  4.0/5  1 432 avis

Bon séjour

Note Avis clients 4.5/5

Mika Entre amis - Avis confirmés ALL

Merci pour ce très bon séjour au Mercure Florianópolis. Chambres confortables et bien équipées. Personnel accueillant et compétent. Parking pratique et pas très cher (env. 6 euros par jour). Juste un bémol : le petit-déjeuner buffet (servi au niveau 2) certes pas cher (env. 9 euros) mais trop simpliste et pas très goûteux. Pour le prix ça passe mais je conseille plutôt de prendre une formule Brunch du café/restaurant Garapavu au rdc de l’hôtel, pour environ 11 euros ces formules sont bien plus savoureuses pour ceux qui n’ont pas besoin d’un buffet à volonté.

Monsieur l., Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Florianópolis. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Hotel Mercure Florianópolis | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Bon séjour

Note Avis clients 4.5/5

Marius D. Professionnel - Avis confirmés ALL

Bon séjour

Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Florianópolis. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Mercure Florianópolis | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Overall Disappointment!

Note TripAdvisor 2.0/5

jgdiniz Professionnel - Avis TripAdvisor

I have checked-in around 23h to 00h on Thursday, December 18th. When I entered the room assigned to me (#513), I have noticed the safety door lock (hook) was broken. Even though, I decided to move on and prepare myself to take a shower. With a mix of surprise and astonishment, I noticed there was no, not a single one, soap bar. I decided to call the reception desk, and after a reasonable time with no one answering the phone up, I gave up. Since I'm a frequent traveler, I always bring with my stuff, extra hygiene products. It was my salvation. That whole situation was unacceptable, considering the hotel name and the basics for this segment service.

Dear Mr. João Diniz, We appreciate your comments about your stay at our hotel, we will share them with everyone involved. All your information is very valuable, as it will help us to offer an even better service in the future. Please, we are sure this situation in your stay was an isolated fact, we guarantee that we will continue to invest in the qualification and development of our entire team to improve services and quality. Thanks again and we look forward to receiving you again. Sincerely, Mercure Florianópolis Convention Team

Fantastic staff, comfortable modern room, great value for money, convenient location

Note TripAdvisor 4.0/5

marqoos_pl Voyage solo - Avis TripAdvisor

LOCATION & ATTRACTIONS NEARBY *** Mercure Florianopolis Convention Hotel is conveniently located (if you have a car) between the Florpia’s city centre and all the major beaches. It’s just next to the gas station with a large convenience store (where you can do all your grocery shopping). Parking/garage is payable extra, 25 BRL. HOTEL OVERVIEW *** This is definitely business (mainly domestic) orientated hotel, but also quite convenient for leisure stays. It has a nice restaurant and currently hotel has some of the rooms renovated (more to come as far as I know). PURPOSE OF THIS TRIP *** Leisure – last minute booking RESERVATION *** I have stayed there a previous year and it was OK. This time I did not plan to stay in this area at all, but due to different circumstances (the other hotel I booked was awful), I decided to make a last minute, midnight reservation and go to a known place. Mercure Florianopolis Convention Hotel was just few minutes away and this was great choice. I should have booked it in first place being very honest. I booked it around midnight and few minutes later I showed up at reception. It was very handy as I could book (special prices as well) in the app and the reservation was available immediately in the app to review / change etc. LENGTH OF MY STAY *** 1 night – Dec ‘19 CHECK-IN *** I arrived after midnight and was checked-in immediately. Lovely welcome with a smile and helpful attitude that’s what I really needed. I was also upgraded from a standard room (needed it for few hours only) to a new, renovated room. My car was parked in the valet parking and I was able to hit the bed in minutes. It was great that I could communicate in English as I don’t speak Portuguese. LOBBY & RECEPTION *** Considerably small and can be busy in the morning. There’s some sitting space and if needed, they are also able to securely store your luggage. The lifts are dreadfully slow, but I think this will be also done when the renovation is completed. ROOM *** #1120 – Executive Apartment on top floor – this was my upgrade for this few hours stay. I loved it. Comparing the “old rooms”, this was a lovely improvement. It wasn’t the biggest room (I paid only for the standard one, so did not expect anything else), but spotless clean, modern and fresh. Very comfortable bed and fragrant bedding was fantastic. The room had a funny shape, but everything was designed in a smart way. The lightning was good and also I had a view over the city nearby. Air-conditioner was easy to operate and you could also open the window (which I usually prefer). There’s a safety deposit box, a phone, a kettle and plenty of electric sockets. A kettle was also there with two sets, but no coffee (which normally is somehow provided) and nothing to mix the warm drinks (a mixing stick or a spoon would be handy) – just a small comment on this. BATHROOM *** Shiny clean and also modern in style. Very bright and spotless. Good quality toiletries and fluffy towels were provided. This was a room with a shower cabin. BREAKFAST *** Breakfast was payable extra (approx. 7 EUR) and it’s served downstairs. Even for a busy hotel like this, the choice was great. Cold and warm meals, fresh fruit, juices, yoghurts & cereals, plenty of good coffee and of course selection of freshly baked cakes. Very happy with that and I do recommend you to take it there. INTERNET ACCESS *** Complimentary Wi-Fi, easy to access and connection stable. CHECK-OUT EXPERIENCE *** Once again, welcomed with a smile and assisted without any unnecessary delays. I was glad that I could leave my entire luggage for the day and be able to hit the beach without any worries. I came back for this the same afternoon. STAFF *** Absolutely fantastic. Even at mid-night check-in I was welcomed with a genuine hospitality and care. Professional, polite and natural staff – it’s not easy in a busy environment. OVERVIEW *** This was my second visit in this hotel and I’ve seen big improvement with the renovated rooms and staff attitude. I would be happy to come back there next time, not only as a last-minute emergency reservation like this time. It also offers fantastic value for money and if you have a car, it’s just perfect.

Dear Marqoos, We have no word to describe how happy we are to read in your rich review of our hotel. How much detail and how much dedication to write. We are flattered by your dedication to describing your experience at Mercure. Be sure that all members of our team are dedicated to our customers who have the best experience and who enjoy the best accommodations we offer. Your satisfaction is the best reward for our employees who work daily to provide an impeccable service. With all our heart, we hope you will return to Florianópolis-SC and stay with us, so that you always give our best. Thank you very much for your wonderful job of helping travelers to decide their trips with the following information. Of course, it will be a great contribution to our hotel for those who lived with a real experience. It was with great pleasure that we received at the Mercure Florianópolis Convention and we look forward to continuing as a welcome again on the next visit to Florianópolis. Best Regards, Mercure Florianópolis Team Convention

Pas mal

Note TripAdvisor 3.0/5

AAG_BR Escapade entre amis - Avis TripAdvisor

Cher pour un Mercure et cher pour ce que c'est. Les chambres sont bien et propre sont plus. Attention: beaucoup de bruit dès tôt le matin! Il est situé sur la route des plages de l'est de l'ile, donc pratique, pourtant cette route est bouchée tous les jours alors je ne sais pas si c'est une bonne chose ou il faudrait mieux pas trouver un hotel dans le centre et prendre la route de Campeche.

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 335 avis 8.4/10 Site
  • 928 avis 5.1/10 Chambre
  • 768 avis 6.6/10 Service
  • 55 avis 2.2/10 Internet
  • 386 avis 4.9/10 Confort
  • 385 avis 7.7/10 Petit déjeuner
  • 358 avis 5.1/10 Propreté
  • 217 avis 3.4/10 Ambiance

Dispensé par Trustyou

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