Mercure Hotel Mannheim am Rathaus 3 étoiles

Note TripAdvisor 4.0/5 935 avis
Mercure Hotel Mannheim am Rathaus
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Chambre 1

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Les plus de l'hôtel

  • Emplacement paisible au centre de Mannheim

  • Parking à l'hôtel

  • 150 chambres modernes

  • Bien desservi par les transports en commun

  • 4 salles de réunion et 3 salles de conférence pouvant accueillir jusqu'à 240 personnes

Services de l'hôtel et à proximité

Check-in à partir de 15h00

Check-out jusqu'à 12h00

Payant

Services et informations pratiques
  • Online check-in
  • WIFI/Accès Internet
  • Parking
  • Accessibilité personnes à mobilité réduite
  • Animaux domestiquesPayant
  • 100% Espace sans tabac
  • Air conditionné
  • Langues parlées à l'hôtel
  • Réception ouverte 24/24
  • Arrivée anticipée/Départ tardifPayant
  • Services de nettoyage
  • Boutiques/commercesPayant
Restauration
  • Petit-déjeuner
  • 1 restaurant(s)
  • 1 bar(s)
  • Distributeur sandwiches/boissons
Loisirs et activités
  • Piste de jogging (à proximité)
Services d'affaires
  • 7 salle(s) de réunion
  • Copieur /imprimante disponible

Localisation de l'hôtel

Mercure Hotel Mannheim am Rathaus

F7, 5-13
Baden-Wuerttemberg
68159
mannheim
allemagne

Tel : +49621336990

Fax : (+49)621/336992100

Contact email

Check-in à partir de 15h00

Check-out jusqu'à 12h00

  • 3 :   MARKTPLATZ

  • 4 :   MARKTPLATZ

  • 6 :   RATHAUS

  • LINIE 3 :   MARKTPLATZ

  • LINIE 4 :   MARKTPLATZ

  • LINIE 6 :   RATHAUS

  • Par avion

    FRANKFURT AIRPORT À 75km / 46,61 miles

  • Par avion

    MANNHEIM-NEUOSTHEIM À 5km / 3,11 miles

  • Par avion

    STUTTGART AIRPORT À 120km / 74,57 miles

  • Par train

    MANNHEIM MAIN STATION À 1,5km / 0,93 miles

GPS :49.490849, 8.461704

Nos hébergements

Au Mercure Hotel Mannheim am Rathaus 3 étoiles, vous aurez le choix entre des chambres Standard, Supérieure et Privilège. Nous avons également des chambres spécialement adaptées pour les personnes à mobilité réduite. Les 150 chambres sont climatisées Accès Internet haut débit et WIFI gratuit. Séjour gratuit pour 1 enfant de moins de 12 ans partageant la chambre de ses parents. Lits d'enfant disponibles sur demande. Animaux de compagnie bienvenus (8 EUR par nuit).

Chambre Standard non-fumeurs avec lit double

  • Nombre maximal de personnes : 2
  • Superficie : À partir de 18
  • Internet sans fil en chambre
  • Télévision par câble/satellite
  • Téléphone direct

Chambre Standard non-fumeurs avec lit Queen Size

  • Nombre maximal de personnes : 2
  • Superficie : À partir de 18
  • Internet sans fil en chambre
  • Télévision par câble/satellite
  • Téléphone direct

Chambre Supérieure non-fumeurs avec lit double

  • Nombre maximal de personnes : 2
  • Superficie : À partir de 18
  • Vues : Côté jardin *

* Suivant les disponibilités de l’hôtel

  • Internet sans fil en chambre
  • Télévision par câble/satellite
  • Téléphone direct

Chambre Privilège non-fumeurs avec lit Queen Size

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 18
  • Vues : Côté jardin *

* Suivant les disponibilités de l’hôtel

  • Internet sans fil en chambre
  • Télévision par câble/satellite
  • Téléphone direct

Chambre Supérieure non-fumeurs avec lit Queen size

  • Nombre maximal de personnes : 2
  • Superficie : À partir de 18
  • Vues : Côté jardin *

* Suivant les disponibilités de l’hôtel

  • Internet sans fil en chambre
  • Télévision par câble/satellite
  • Téléphone direct

Nos restaurants et bars

RELAX - FOOD, DRINKS & YOU

Cuisine : Internationale

RELAX - Food, Drinks & You. Dans notre restaurant lounge décontracté, dégustez un hamburger Black Angus de 198 g avec des frites classiques ou de patate douce et une boisson sans alcool de 20 cl. Economisez au moins 10 % avec notre remise en ligne.

Déjeuner

12:00 - 14:00

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

Dîner

18:00 - 22:00

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

Savourez un verre de vin issu de notre CARTE MERCURE ou laissez-vous inspirer par notre sélection de GIN TONIC.

Midi

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

Soir

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

Vos réunions et évènements

Nos salles de réunion

  • Nombre de salles de réunion : 7

  • Surface maximum : 96

  • Capacité maximum : 100 personnes

En savoir plus

Les avis de nos clients
Mercure Hotel Mannheim am Rathaus

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note AccorHotels 4.6/5

2 628 avis

tripadvisor

Note TripAdvisor 4.0/5

935 avis

Certificat d'Excellence TripAdvisor
Certificat d'excellence 2019

Perfekt!

Note TripAdvisor 4.0/5

europe1982 Voyage solo - 12/09/2019 Avis TripAdvisor

Excellente prestations.Parfait en tous points.Personnel très professionnel et aimable.Propreté irréprochable.Calme.Petit déjeuner copieux et varié.Boissons,thé et café dans la chambre.Je recommande vivement cet établissement.

Thank you so much for the excellent rating, the fantastic feedback and the great remarks especially on the staff. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Stefanie Herold General Manager

Bon sejour

Note Avis clients 4.6/5

D. Professionnel - 06/09/2019 Avis confirmés AccorHotels

Bien accueilli Bien dormi Bien mangé

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Mannheim am Rathaus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

2 semaines très agréable

Note Avis clients 4.6/5

Nathalie En famille - 22/08/2019 Avis confirmés AccorHotels

Nous sommes une famille de 4 personnes et nous avons apprécié notre séjour, c’e Vraiment bien autant les chambres que le restaurant

Excellent séjour de 2 nuits dans cet hôtel Mercure de Mannheim

Note Avis clients 4.6/5

Philippe En couple - 31/07/2019 Avis confirmés AccorHotels

Nous avons pleinement apprécié notre séjour de 2 nuits à l'hôtel Mercure de Mannheim de par le professionnalisme du staff, le confort de la chambre (qualité de la literie, insonorisation, climatisation), la diversité et la qualité de la nourriture proposée au petit-déjeuner et dîner. Le seul point négatif est le coût du parking intérieur facturé à 16€ la nuit ce qui est excessif en regard de la localisation, du standard 3* en comparaison de la tarification faite par d'autres hôtels.

Conforme

Note Avis clients 4.6/5

Djamel S. En couple - 27/07/2019 Avis confirmés AccorHotels

Très bon hôtel,seul bémol rien a manger vers 23H à part des pizzas.

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Établissement confortable et agréable avec un personnel très aimable

Note Avis clients 4.6/5

Jacky En famille - 23/07/2019 Avis confirmés AccorHotels

C'est la 2ème fois que je fais étape dans cet hôtel et j'y reviendrai avec plaisir. Les chambres sont confortables. L'hôtel est très proche du centre-ville. Le personnel est très aimable. L'établissement dispose d'un parking en sous-sol, ce qui est très pratique.

Dear Mr. P., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Qualité et amabilité au rendez vous !

Note Avis clients 4.6/5

Famille D. C. En famille - 13/07/2019 Avis confirmés AccorHotels

Un staff agréable, une chambre spacieuse et propre . On a adoré la petite attention au check in avec des peluches données à nos enfants. L'eau et les fruits dans les chambres font aussi plaisir . Bon et beau buffet petit déjeuner, belle terrasse ! On reviendra sans hésitation. Merci à Antje pour sa réactivité.

Dear Ms. C., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Satisfait

Note TripAdvisor 4.0/5

claude_genton Escapade entre amis - 24/06/2019 Avis TripAdvisor

Tout a été parfait, à l'exception du service sur la terrasse le soir interrompu à 22h. alors que la météo incitait à rester à l'extérieur. A part cela rien de spécial à signaler si ce n'est que Mannheim n'est pas précisément la ville où j'ai envie de revenir

Thank you very much for the positive feedback. It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and a nice comment. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Stefanie Herold General Manager

Tres bon accueil

Note Avis clients 4.6/5

M. Entre amis - 11/06/2019 Avis confirmés AccorHotels

bonnes prestations : confort, service, petit-dejeuner....

Dear Mr. M., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Petit cafard dans la chambre

Note Avis clients 4.6/5

Rim En couple - 11/06/2019 Avis confirmés AccorHotels

Bonjour, La chambre 144 était bien propre mais le soir, nous avons trouvé un petit cafard qui se baladait au dessus du lit, chose qui nous a choqué et perturbé notre sommeil mon mari et moi. j’espère que ce ne sera pas le cas dans d'autres établissements " Mercure *** ". Cordialement, RIM M.

Dear Ms. M., I would like to offer my sincere apologies for the problems regarding the house-keeping. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Super Hotel

Note Avis clients 4.6/5

Eric Voyage solo - 03/06/2019 Avis confirmés AccorHotels

Fidèle client de cet hôtel depuis des années.Je ne peux que recommandé cet hôtel. Accueil des plus sympathiques,personnel aimable et très professionnel,calme et très propre. Excellent petit déjeuner buffet.

Dear Mr. R., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the lovely remarks especially on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Très bon accueil.

Note Avis clients 4.6/5

W. En couple - 13/05/2019 Avis confirmés AccorHotels

Bonne situation .chambres impeccables. Petits déjeuners copieux. Parking trop cher.

Dear Mr. W., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Regarding the fees for our parking garage, I would like to let you know that they reflect the average cost for parking spots here in Mannheim, a city that can get costly at times. I hope you understand. We hope to welcome you as our guest soon again. Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Agréablement surprise

Note Avis clients 4.6/5

Anonyme Professionnel - 11/05/2019 Avis confirmés AccorHotels

Un cadre très agréable (bâtiment, aménagement intérieur, environnement calme et avec verdure) avec un personnel serviable. Bon petit déjeuner. Seul regret: un lit (matelas et oreiller) peu confortable pour un hôtel de ce standing.

Dear Ms. S., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Très bel établissement

Note Avis clients 4.6/5

Brigitte En famille - 12/04/2019 Avis confirmés AccorHotels

Bel établissement, bien situé en centre ville, mais calme. Excellent accueil, terrasse-jardin très agréable, et personnel attentif.

Dear Ms. D., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

agreable séjour businnes à Mannheim

Note Avis clients 4.6/5

Anonyme Professionnel - 22/03/2019 Avis confirmés AccorHotels

Equipe agréable et professionnelle.

Dear Mr. P., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

parfait

Note Avis clients 4.6/5

Jean Professionnel - 18/03/2019 Avis confirmés AccorHotels

tres belle chambre, excellent petit dejeuner et tres bon accueil

Dear Mr. C., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Central et bien situé

Note Avis clients 4.6/5

B. F. En couple - 04/03/2019 Avis confirmés AccorHotels

Petit séjour improvisé en dernière minute nous avons choisi et hôtel de centre ville . L’hôtel et le personnel est agréable et mention particulière pour le petit déjeuner qui comme dans le Mercure de Francfort où nous étions très récemment est d’une grande diversité. Le choix en thé est impressionnant, 3 miels , fromages pains ..... c’est parfait . Le vrai point fort et c’est bien agréable de bien débuter sa journée ainsi .

Dear Mr. B., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Les nuit et déjeuner se sont bien passés

Note Avis clients 4.6/5

Anonyme Professionnel - 24/02/2019 Avis confirmés AccorHotels

bon accueil. Service rapide. Par contre, lors du check out, personne assez peu aimable. Un sourire et un merci pour votre séjour n'étaient clairement pas dans son vocabulaire ou dans son humeur du matin.

Dear Mr. C., I would like to offer my sincere apologies for the problems regarding the check-out and the behaviour of the employee. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

top !

Note Avis clients 4.6/5

Phg En couple - 11/02/2019 Avis confirmés AccorHotels

bon ambiance, propre, calme

Dear Mr. G., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review and nice comments to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Agréable séjour

Note Avis clients 4.6/5

Voyageur Professionnel - 02/02/2019 Avis confirmés AccorHotels

Chaleureux accueil, restaurant agréable et petit déjeuner copieux. Un bon hôtel. Le parking est un peu cher. A recommander.

Dear Mr. R., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast & the restaurant in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus
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