Fairmont Nanjing 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 265 opiniones

Fairmont Nanjing - Image 1
Fairmont Nanjing - Image 2
Fairmont Nanjing - Image 3
Fairmont Nanjing - Image 4

Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • Labeled ALLSAFE

  • In upper half of stunning Jin Ao Tower with awe-inspiring views of Yangtze River

  • Three fine restaurants, two stylish bars, including all-day eating outlet on top floor

  • Lavish high-ceilinged ballroom for grand events, covering 936 square meters

  • Refreshing world-class spa facilities, large swimming pool, top fitness center

Nuestros alojamientos

Localización del hotel

Fairmont Nanjing

333 Jiangdong Middle Road, Jianye District, Jiangsu Province
210019 Nankín
China

GPS:31.998314, 118.72684

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  265 opiniones

Valoración de TripAdvisor  5.0/5  1.916 opiniones

Unmet Expectations and Disappointing Service

Nota de Tripadvisor 1.0/5

therealkyu Valoración certificada de TripAdvisor

I recently stayed at the Fairmont Hotel Nanjing, anticipating a luxurious experience synonymous with the Fairmont brand. Unfortunately, my stay was marred by several issues that fell short of the standards I expected. Misleading Property Credit Information: My booking, made through a travel agent, included a promised $100 property credit, a significant factor in choosing this hotel. However, upon arrival, I was informed that half of this credit was exclusively for laundry services, a restriction that was neither communicated nor reasonable. This limitation not only felt deceptive but also greatly diminished the value and utility of the supposed benefit. Subpar Room Maintenance: The room's condition significantly detracted from the overall experience. It felt outdated, and crucially, three out of four electrical outlets were non-functional. In today's digital age, adequate access to power sources is fundamental, and such a basic oversight is both surprising and unacceptable in a hotel of Fairmont's repute. Issues with Complimentary Upgrade: Further adding to my dissatisfaction was the handling of a promised complimentary room upgrade. Despite assurances from my travel advisor, the hotel's front desk stated that an additional fee was required due to the seasonal price increase during the Chinese New Year. This contradicted the very essence of a 'complimentary' upgrade and seemed like a clear breach of agreement, leaving a sour taste regarding the hotel's commitment to guest satisfaction. These experiences collectively marred my stay, overshadowing what could have been a memorable visit. The essence of hospitality lies in transparency, reliability, and genuine care for guest satisfaction. Unfortunately, my experience at Fairmont Hotel Nanjing was a departure from these values. I hope the hotel addresses these concerns to prevent future guests from facing similar disappointments.

Brilliant trip

Nota de Tripadvisor 5.0/5

Hannah S Valoración certificada de TripAdvisor

This was a brilliant trip. Casey in the gold lounge was super attentive, very kind to our children and made the whole trip very enjoyable. We were celebrating a birthday and all the staff really went out of their way to make it special! Thank you all so much!

Dark and damp

Nota de Tripadvisor 2.0/5

Simon D En familia - Valoración certificada de TripAdvisor

The hotel is dark and uninspiring. Our room was dirty around toilet and felt very dated. The bed was so high you had to climb to get on it and an absolutely ridiculous massive control panel for lights feels dated - some toilet lights didn’t work. The bed has iron feet which my with stubbed her toe on. Our clothes became damp and the air conditioning did not cool the room properly. The view from out window was obstructed by a rusty beam (part of the building design) the radar was always running low on everything. Bell staff are a bit clueless.

Perfecto para viajes de negocio, muy bien situado, cálida atencion, cuartos muy bien equipados, excelente para descanso.

Nota de Tripadvisor 5.0/5

LauraPerez_2016 De negocios - Valoración certificada de TripAdvisor

Perfecto para viajes de negocio, muy bien situado, cálida atencion, cuartos muy bien equipados, excelente para un buen descanso en viajes de trabajo. El hotel tiene un diseño elegantemente sobrio, buen manejo de La Luz. Cuantos tecnológicamente muy bien equipados

Te hacen sentir en casa

Nota de Tripadvisor 5.0/5

Anarous Valoración certificada de TripAdvisor

Es un hotel relativamente nuevo, con un standard alto, su personal que te hace sentir en casa, el desayuno exquisito, desde su panaderia, huevos al gusto, variedad de mieles, fruta, etc, etc... La verdad: lo que quieras. Ademas su decoración es bellísima y su piano rojo lo hace indescriptible. Te ayudan con ideas y lugares de lo que se puede hacer. Si vas a Nanking es importante que cada vez que salgas del hotel lleves escrito en chino a donde vas e igual al regreso. Es precioso destino pero no hablan inglés (en el hotel si). El restaurante de hotel y su comida son muy buenas. Lo único es que no esta muy cerca de puntos de interes, pero taxis y conexiones son muy buenas.

Muchas gracias por sus comentarios positivos respecto a su visita en el Fairmount Nanjing. Como usted menciona, el hotel abrió sus puertas hace poco, más sin embargo se enorgullece en su servicio, comida y calidad en general. El desayuno esta cambiando constantemente conforme vamos agregando más variedad de repostería--y miel--6 variedades diferentes! Con taxis y la estación de metro solo a cinco minutos a pie, es fácil acceder a otras partes de la ciudad. Felices viajes. Graham Hewitt

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 874 opiniones 9.3/10 Ubicación
  • 1.889 opiniones 8.1/10 Habitación
  • 2.469 opiniones 8.7/10 Servicio
  • 40 opiniones 2.2/10 Internet
  • 552 opiniones 8.4/10 Desayuno
  • 479 opiniones 8.1/10 Limpieza
  • 45 opiniones 9.2/10 Bar y bebidas
  • 12 opiniones 6.5/10 Sostenibilidad

Ofrecido por Trustyou

Nuestros establecimientos cercanos

Todos nuestros hoteles en Nankín