Mama Shelter London Shoreditch 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 2.342 opiniones

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Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • Diseño vanguardista

  • Bar en el jardín

  • Gimnasio gratuito para los huéspedes

  • Salas con karaoke de estilo japonés

  • Gastronomía local y casera

Nuestros alojamientos

Localización del hotel

Mama Shelter London Shoreditch

437 Hackney Road
E2 8PP LONDRES
Reino Unido

GPS:51.532247, -0.061692

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos

MAMA RESTAURANT LONDON

El restaurante de 480 m2 de Mama y su enorme terraza de 92 m2 invitan tanto a los viajeros como a los londinenses a reunirse en torno a su cocina casera y deliciosos cócteles.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  2.342 opiniones

Valoración de TripAdvisor  4.5/5  482 opiniones

Certificado de excelencia 2023

Excellent hotel, exceptional staff

Nota de Tripadvisor 5.0/5

juliecG8783AN De negocios - Valoración certificada de TripAdvisor

I love this hotel, it’s warm, welcoming professionally run by young hard working staff the rooms are clean the beds are super comfortable it’s quiet the breakfast is fresh nutritious and varied special mention to Bianca Nunes Guest Experience Manager she takes the time to connect with her guests and find out who they are and how she can assist them, she makes sure you have everything you need for a great stay, it’s so refreshing to be treated so warmly compared to the usual corporate anonymous hotel experience. The restaurant is also worth a mention as it is exceptional I had dinner here and breakfast and both meals were delicious and freshly cooked.

A Great Stay

Nota de Tripadvisor 5.0/5

tripadviser1 Valoración certificada de TripAdvisor

I've stayed at this hotel a few times and this was the best yet. I stayed in a 'medium mama' which was a good size and had all the mod cons. I liked the fact I could open the window for fresh air, and of course there was air con too. The room was clean and housekeeping refreshed the room very well each day. I was looked after during check in and check out by Herman who was very friendly and efficient and keen to ensure I had a great stay. I will certainly return. The hotel is a short 5 minute walk to the nearby Overground station and you can then easily access the underground to travel around the city.

Wow, thank you so much for your amazing review! We are absolutely thrilled to hear that your recent stay was the best one yet! It means the world to us that you keep choosing Mama Shelter for your London adventures. We're so glad you enjoyed your stay in our 'medium mama' room and that you appreciated the fresh air and all the mod cons. It is always a pleasure to meet you during your stay with us and having you as our loyal guest. The team and I can't wait to welcome you back again soon! Thank you for your loyalty and for being a part of the Mama Shelter family! It would be a pleasure to welcome you back to do it all over again! ❤️ Mama loves you xxx HEMAN | FRONT OF HOUSE MANAGER

Buena ubicación y ambiente en general

Nota de clientes de Avis 3.5/5

Ali Negocios - Comentarios confirmados ALL

La zona de desayunos, café etc está genial, y estás cerca de servicios. Quizás me faltó un poco de comfort con la cama y las almohadas eran muy bajas, me levanté con dolor de cuello. El jabón es en pastilla con exfoliante y sorprendentemente me dejó el pelo bastante bien. En general es un hotel donde estás a gusto pero no tiene detalles lujosos, está pensado para gente joven diría, yo con mi edad, necesito un poco más de comfort.

Hi Alicia, Thanks a bunch for sharing your thoughts with us! We are thrilled to hear that you enjoyed our breakfast area and the overall vibe of the hotel. However, we are sorry to hear about the discomfort you experienced with the bed and pillows. Your feedback is valuable to us, and we will make sure to take it into consideration for future improvements. We appreciate your honesty and hope to welcome you back for a more comfortable stay in the future! Mama Loves You! HEMAN TAMANG FRONT OF HOUSE MANAGER

Recomendable

Nota de Tripadvisor 5.0/5

juan manuel m Valoración certificada de TripAdvisor

Un alojamiento totalmente recomendable, el personal muy atento y profesional, Michelle de recepción nos facilitó mucho la estancia. También resaltar, la comodidad de poder tomar o degustar algo a cualquier hora y en un entorno muy agradable. Bien comunicado

Hola, Thanks a bunch for your awesome review! We are thrilled to hear that you had a fantastic stay with us at Mama Shelter. Michelle will be over the moon to know that she helped make your stay easy and enjoyable. We hope to welcome you back soon for another round of fun and convenience! Mama loves you xxx HEMAN|FRONT OF HOUSE MANAGER

Mala gestión de la reserva

Nota de clientes de Avis 1.5/5

Anónimo Negocios - Comentarios confirmados ALL

He solicitado mantener la misma habitación para las dos reservas que tenía y, después de recibir una confirmación, he tenido que cambiar habitación igualmente. He llamado y escrito correos para tener explicaciones y no he recibido respuesta.

Hi Marc, I want to express my sincere apologies for the inconvenience you faced regarding the room change despite your request and confirmation. I understand the importance of a seamless and stress-free experience, and it is disheartening to learn that we fell short of meeting your expectations. I also want to sincerely apologize for the lack of response to your calls and emails seeking explanations. This is not the level of service we strive to provide, and we appreciate your understanding and patience. Your feedback is very important to us and it has been addressed to all the relevant head of departments. We are committed to addressing your concerns and making amends for the inconvenience you experienced. We hope to have the opportunity to welcome you back for a much-improved experience in the future. Mama Loves You! HEMAN TAMANG FRONT OF HOUSE MANAGER

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 802 opiniones 8.6/10 Ubicación
  • 1.621 opiniones 6.8/10 Habitación
  • 1.688 opiniones 8.3/10 Servicio
  • 21 opiniones 9.1/10 Internet
  • 931 opiniones 9.2/10 Ambiente
  • 616 opiniones 8/10 Desayuno
  • 450 opiniones 7.7/10 Limpieza
  • 293 opiniones 7/10 Bar y bebidas

Ofrecido por Trustyou

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