Banyan Tree Samui

Nota de Tripadvisor 5.0/5 2.570 opiniones

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Descripción

Extras del hotel

  • Spa y centro de bienestar

  • Gimnasio magníficamente equipado

  • Restaurante principal con especialidades de cocina tailandesa

  • Todas nuestras villas cuentan con piscina privada

  • Playa privada

Nuestros alojamientos

Localización del hotel

Banyan Tree Samui

99/9 Moo 4, Maret, Samui
84310 SAMUI
Tailandia

GPS:9.472968, 100.06965

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Valoración de TripAdvisor  5.0/5  2.570 opiniones

Certificado de excelencia 2023

Unos días en el paraíso

Nota de Tripadvisor 5.0/5

Marta S En familia - Valoración certificada de TripAdvisor

El entorno, las vistas, la villa, el silencio, la atención y amabilidad del personal, los detalles, la calidad del servicio y de la comida, la playa, todas las actividades de la playa. Superó con creces nuestras expectativas. Unos días inolvidables en familia. Deseando volver!

Dear Marta S, Greetings from Banyan Tree Samui! Thank you for your stay with us and for sharing your comments. I am delighted to read that your family had a wonderful retreat to the tropics. From the serene surroundings of our location to the delectable cuisine at our breakfast buffet and across our various restaurants, to the enjoyment of the complimentary activities at our private bay; it is wonderful that all combined to create a memorable experience. As a Banyan Tree property, we strive to deliver service excellence at every opportunity and I am delighted to read that the service provided to your family was friendly and helpful, so as to provide you with a relaxing stay. Marta S, thank you for staying with us at Banyan Tree Samui. We look forward to welcoming your family back to our Sanctuary for the Senses once again for your future holiday. With kind regards, Remko Kroesen General Manager

Super hotel

Nota de Tripadvisor 5.0/5

Patimoreno Valoración certificada de TripAdvisor

El hotel es maravilloso. La villa preciosa, las vistas espectaculares, los desayunos increíbles. Pero lo mejor de todo ha sido contar con Abby como Villa Host que nos ha ayudado con todo, reservas, excursiones, heridas… Todo el personal es estupendo pero Abby es un 10!

Dear Patricia M, Greetings from Banyan Tree Samui! Thank you for your recent stay with us and for taking the time to share your generous comments. It is fantastic to read that your escape to the tropics exceeded your expectations and left a lasting impression on you. With a wide range of culinary options on offer, our breakfast buffet at The Edge, receives endless praise from our guests for the options available and the stunning view from the terrace. I am glad that you could start each day with selections that were to your liking. As a Banyan Tree property, we emphasize a ‘high touch, low tech’ delivery of service excellence and it is a pleasure to read that you were delighted with the warm, attentive service from your Villa Host, Abby, and our entire team throughout your stay. I have already passed your comments on to them to serve as added motivation to continue delighting our future guests. Patricia M, thank you once again for your stay and it would be our sincere pleasure to welcome you back for your next visit to Samui. With kind regards, Remko Kroesen General Manager

El hotel perfecto

Nota de Tripadvisor 5.0/5

Patiamoll En familia - Valoración certificada de TripAdvisor

Hemos pasado una semana de vacaciones. La villa es increíble, las vistas maravillosas, el desayuno espectacular, los masajes gustosos pero lo mejor de todo ha sido contar con Abby como Villa Host. Todo el personal es encantador pero ella es un 10. Volveremos!

Dear Patiamoll, Greetings from Banyan Tree Samui, your Sanctuary for the Senses! Thank you for staying with us during your recent travels. I am delighted to read that you had a most memorable stay and that our team delivered service beyond your expectations to provide you with a retreat of pure relaxation and rejuvenation. Banyan Tree Spa Samui continually receives praise from our guests for their out-of-this-world treatments and it is great that you were impressed with the treatment provided. Each of our therapists is specially trained at our accredited Banyan Tree Spa Academy in Phuket, Thailand. Our team strives to deliver service excellence at every opportunity in a warm, genuine manner. I am delighted that your Villa Host, Abby, and our entire team were able to anticipate your each and every need, and to surpass your expectations. Patiamoll, thank you once again for your stay and for your loyalty to our brand. As returning to visit our properties is the highest compliment we can receive as a company, I would like to thank you once again for choosing us and we look forward to delivering another equally-memorable holiday. With kind regards, Remko Kroesen General Manager

Bello hotel, pero...

Nota de Tripadvisor 3.0/5

419h_ctorv En familia - Valoración certificada de TripAdvisor

Con mi familia nos hemos alojado en otras oportunidades en esta cadena de hotel, con excelentes experiencias, sin embargo en esta ocasión nos sentimos que no hubo transparencia al momento de contratar la habitación. Por 5 días opté por una habitación familiar que era muy costosa, sin embargo quería sorprender a mi familia. Al llegar constatamos esta habitación no tenía nada, nada de vista, lo cual uno da por sentado en estos estándares, mas cuando previamente revisamos las páginas y fotografías que proporciona el hotel que son bastante misleading. Obviamente cuando manifesté mi sorpresa, el encargado apareció mágicamente con una habitación con vistas disponible, por supuesto debiendo pagar una suma de dinero importante adicional a la significativa cantidad ya pagada. Hemos tenido la fortuna de viajar y hospedarnos en numerosos muy buenos hoteles, primera vez que me siento engañado a consecuencia de esta falta de claridad que induce a error.

Dear 419h_ctorv, Thank you for choosing our brand once again for your travels and for your recent stay at Banyan Tree Samui. I am delighted to read that you were impressed with the overall design of our resort as well as our secluded, yet convenient location. However, I regret to read that the view from your Family Deluxe Pool Villa did not meet your expectations. Kindly note that the villa allocated to your family matched with the villa type for your booking. Moreover, the depiction of the view on offer from our Family Deluxe Pool Villa mirrors reality and does not in any way attempt to deceive our potential guests. These images are consistent across our brand website, various online travel agent sites as well as all of our resort collateral. While I am pleased that your Villa Host, Richard, was able to relocate you to one of our Family Ocean Pool Villas that matched with your preferences and that you were then able to enjoy a relaxing retreat to the tropics with your family; it is disappointing that your constructive criticism was reserved for a public forum given that our team met with you and your wife throughout your stay and there was never a mention of your dissatisfaction with any aspect of your stay. 419h_ctorv, thank you once again for your stay and it is unfortunate that your stay did not start off on the right foot and that you felt cheated in a sense. I sincerely hope you shall continue to choose Banyan Tree your future travels and provide us with a chance to reinstate your trust in our brand. With kind regards, Remko Kroesen General Manager

Paraíso terrenal

Nota de Tripadvisor 5.0/5

Cfuertes En pareja - Valoración certificada de TripAdvisor

El Banyan Tree de Samui es absolutamente magnífico como resort de lujo, con un personal exquisito (Dao fue nuestra asistente y su amabilidad hizo del viaje una delicia). La calidad de la estancia hace que no se quiera salir de la Villa, con una magnífica piscina privada y unas vistas espectaculares. Recomiendo encarecidamente el servicio de restauración en la villa (in villa dining), la calidad del producto y el servicio es mejor incluso que en los restaurantes del hotel. El desayuno es variado, de calidad y con inmejorable ubicación. El hotel además está situado en un enclave perfecto para visitar la isla. Sin duda, volveremos

Dear Cfuertes, Greetings from Banyan Tree Samui! Thank you for making our resort your choice for your recent travels to Samui. I am glad that our setting offered the perfect location for relaxation and rejuvenation. From the comfort and design of your pool villa to the sweeping views of our resort and the Gulf of Thailand it offered to the service from your Villa Host, Dao, and our entire team, I am thrilled that all combined for a wonderful holiday. Cfuertes, thank you once again for choosing Banyan Tree Samui. As returning to our property is the highest compliment we can receive as a resort, we anticipate welcoming you back in the future for another escape to tropical bliss. With kind regards, Remko Kroesen General Manager

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