Novotel Brisbane South Bank 4,5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.6/5 5.028 opiniones

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Novotel Brisbane South Bank - Image 1
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38 Cordelia St, 4101 SOUTH BRISBANE, Australia

Descripción

Extras del hotel

  • Nuestro hotel ofrece distintas opciones para viajeros de negocios, parejas y familias.

  • The hotel features easy laneway access to the convention centre.

  • Algunas habitaciones ofrecen el mayor nivel de comodidad para viajeros en silla de ruedas.

  • Suites Junior con salón, dormitorio y excelentes vistas a los barrios de Brisbane.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

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Localización del hotel

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Teléfono
Fax +61 7 3295 4145

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

SPICE CENTRAL KITCHEN & BAR

Descubre la sencillez de la suculenta cocina local en Spice Market. Nuestros innovadores y equilibrados platos toman forma en la cocina abierta situada en pleno corazón de nuestro comedor.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.6/5  5.028 opiniones

Valoración de TripAdvisor  4.5/5  756 opiniones

Certificado de excelencia 2023

Thank you Samantha (Group Reservations Co-ordinator)

Nota de Tripadvisor 5.0/5

Alison G Valoración certificada de TripAdvisor

I want to thank Samantha for providing outstanding service during my reservation process at Novotel Brisbane South Bank. She was incredibly efficient, friendly and a pleasure to work with. Samantha was accommodating to my needs and ensured everything was perfectly arranged. Her prompt and helpful responses were greatly appreciated. Thank you for making my experience so smooth and enjoyable!

Great conference location

Nota de Tripadvisor 5.0/5

Kim T Valoración certificada de TripAdvisor

We were delighted with the event planning assistance, delegate meals, room and facilities Novotel South Brisbane has. With the added benefit of being close to our offices it really helped make our event a pleasure to attend. Thank you, Novotel team.

Poor service, mediocre room and challenging Gym

Nota de Tripadvisor 1.0/5

EricJ123 Valoración certificada de TripAdvisor

Terrible service, at check in the hotel insisted a billing me fully in advance. I was told that as I had booked via a booking engine my silver status had no value. The corridor walls to room were bashed. There were also no hangers in room no glasses. It took 35 minutes to get out coffee at breakfast - we cancelled the next 3 days of breakfast (the hotel did issue a refund) The gym's condition was more than disappointing, 3 out of the 4 bikes had parts missing or were broken. The steps of the elliptical trainer were filthy my shoes stuck to the steps. Told reception they did nothing. Day 2 the dirty towels were left on the floor and the dirty glasses still in room. It took 30 min to get towels, we were told they were very busy. Day 3 the dirty glasses from the past few days were still in the room. Not worth the cost.

Dear Eric, thank you so much for taking the time to review us. First of all, we would like to apologise for any inconvenience you experienced during your stay with us. We tried to contact you to discuss the issues raised, however, we were unsuccessful. So we kindly ask you to reach us at ha0x0@accor.com or 07 3295 4100 at your earliest convenience. We are looking forward to hearing from you. Kind regards. Leticia, Digital Marketing Manager.

Amazing stay, wonderful staff. Would stay again but not on the lower corner room which was very loud

Nota de Tripadvisor 4.0/5

shiraleeana Valoración certificada de TripAdvisor

The three of us stayed at Novotel for 3 nights for a mix of work and fun. We chose the location because it was close to the work thing – but it turns out it was a great location which was right behind the convention centre, 10 minutes walk to the arts precinct and 5 minutes out to the river. We were also close to some good cafes, pizza, and other restaurants. It was all we ever needed. The only time we ventured out of South Bank and to the CBD was for some more ethnic cuisines. The hotel seems really new and everything is super clean. We stayed in the Junior Suite that has a separate bedroom. Everything was well maintained, pretty high quality, including the rollaway bed. There's a Nespresso and good selection of tea. I didn't care for the overly perfumed body wash / etc – really should have BYOed. There's also a lovely outdoor pool with deck chairs and towels (which we used) and a gym too. There's a huge restaurant, but we didn't go there – although we did do breakfast a la carte to the room. The front desk is always being taken care of by two people, it seems – always a friendly face to help! Reception was always considerate and quick the couple of times I called, and the couple of times I had extra requests – thank you, team! They also helped post out something we left in the room – amazing. The bad stuff? Just one major and one minor thing. The minor thing was that breakfast is only buffet. You can do room service breakfast a la carte, but you need to put in your order the night before – a little too much forward thinking when on holiday haha! The major thing was that we were in the corner room on level 2 of the north west corner (I think) and it was very loud. The aircon duct / switch room outside hums constantly. We were lucky to be very tired the entire time, but the noise might catch some people out. Management –– I might consider double glazing those lower rooms in that corner.

Hi there, thank you so much for reviewing us! We're glad to know that you enjoyed the overall experience when staying with us. We also would like to apologise for any inconvenience you experienced during your stay. In order to improve our services, I've forwarded your comments to our Maintenance Manager to review and address your comments regarding the aircon. If you like to add any further comments, please reach us at ha0x0@accor.com or 07 3295 4100. Kind regards. Leticia, Digital Marketing Manager.

Ubicación muy centrica

Nota de clientes de Avis 4.5/5

Guillermo Parejas - Comentarios confirmados ALL

Hotel muy agradable, personal muy amable y a corta distancia de los centros de interés.

Dear Guillermo, Thank you for choosing to stay with us at Novotel Brisbane Southbank and for taking the time to share your lovely feedback! We are glad that you enjoyed your stay with us and look forward to welcoming you back again soon! Kind regards, Millicent, Sales & Marketing Coordinator

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.665 opiniones 8.9/10 Ubicación
  • 2.534 opiniones 8.4/10 Habitación
  • 2.689 opiniones 9/10 Servicio
  • 52 opiniones 6.3/10 Internet
  • 1.009 opiniones 7.8/10 Limpieza
  • 974 opiniones 7.6/10 Comodidad
  • 844 opiniones 7.8/10 Comida
  • 697 opiniones 8.5/10 Desayuno

Ofrecido por Trustyou

Nuestros establecimientos cercanos

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Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (IVA e impuesto turístico) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.