The Sebel Wellington Lower Hutt

Nota de clientes de Avis (Clasificación de ALL) 4.5/5 248 opiniones

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The Sebel Wellington Lower Hutt - Image 1
The Sebel Wellington Lower Hutt - Image 2
The Sebel Wellington Lower Hutt - Image 3
The Sebel Wellington Lower Hutt - Image 4
High Street, Lower Hutt, Wellington, 5010 WELLINGTON, Nueva Zelandia

Descripción

Extras del hotel

  • Sustainable and eco-friendly practices.

  • Limited Car Park available and it's first come, first served,$20 per night per car

  • Off-site Gym and complimentary Wi-Fi

  • 24-hour Front desk for assistance with travel arrangements .

  • Walking distance to Queensgate shopping mall

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Localización del hotel

The Sebel Wellington Lower Hutt

High Street, Lower Hutt, Wellington
5010 WELLINGTON
Nueva Zelandia

GPS:-41.2113747, 174.900435

Teléfono
Fax +64 4 568 7547

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Mascotas no permitidas
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Salas de reunión
  • Instalaciones libres de humos

Desayuno

Foto no contractual

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.5/5  248 opiniones

Valoración de TripAdvisor  3.5/5  14 opiniones

Beautiful Room

Nota de Tripadvisor 4.0/5

Zane C Valoración certificada de TripAdvisor

We arrived at the hotel and was unsure to park. Very confusing. We waited for 10 minutes at reception and finally we went into the restaurant to get help. They found someone. Booked a superior King corner room. Lovely room. Well appointed, modern, clean, great bed, good TV - no faults at all. Very classy! We went out for dinner and as we left there was a woman at reception waiting for someone to tend to her check in. We told her to see the restaurant. We stayed an talked to her until the reception manager - a man this time - appeared. The following morning on check out, again, no one there. Really poor actually. Unprofessional. Overall though, the room was tops and it was incredibly quiet so I would recommend this hotel to anyone traveling to the Wellington region as its value for money. Suggestions, maybe train staff better and finally, why do you refer to the river by a weird name and not the Hutt River as it is OFFICIALLY known? An attempt at woke rubbish I suspect however it comes across as rather rude and disrespectful.

Dear Zane, Thank you for your detailed feedback regarding your recent stay. We appreciate your kind words about the room and your recommendation. We apologize for the inconvenience experienced during check-in and check-out, and we take your comments seriously. We will address the staffing concerns promptly to ensure a more professional and efficient service. Regarding the river's name, we value your input and will review our communication for clarity and accuracy. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for an improved experience Regards The Sebel Team

Pity about the room ‘perfume’ - otherwise perfect

Nota de Tripadvisor 3.0/5

SueB3929 Valoración certificada de TripAdvisor

In so many ways a great hotel but for one thing - the perfume they put in the rooms is way way way too strong and migraine-inducing! The room is a great size, nice outlook, the attached restaurant is very good indeed. But oh, the smelll!

Dear Guest, Thank you for your feedback and kind words about our hotel. We sincerely apologize for the issue with the room fragrance causing discomfort. Your input is valuable, and we will address this matter promptly to ensure a more pleasant experience for our guests. We appreciate your understanding and hope to welcome you back for an improved stay. Regards The Sebel Team

Great Stay in a New Hotel

Nota de Tripadvisor 5.0/5

KiwiExplorers21 En pareja - Valoración certificada de TripAdvisor

We stayed here for two nights and thought it was great. It’s a relatively new hotel and we were surprised to find that our room had a kitchen and cooking facilities. This does not seem to be a feature in many hotels nowadays. There was a great selection of different teas and a coffee pod machine. The water was hot and good pressure in the shower with an overhead sprinkler and shower hose combination. The bed was very comfortable and easy control of in room temperature. The staff, including the cleaning staff, were all very friendly. There is onsite parking for a fee but make sure you book this early as there does not appear to be many spaces for the size of the hotel. There is an on-site restaurant which served a great breakfast but were booked out for dinner. The hotel is well situated, walking distance to the big shopping plaza, supermarkets other restaurants and the riverside walkway. Everything was great and we would stay here again when we’re back in the region.

Dear Guest, Thank you for your glowing review! We're delighted to hear that you had a great experience during your two-night stay. It's wonderful to know that you appreciated the amenities in your room, the selection of teas and coffee, as well as the comfortable bed and convenient temperature control. We're also pleased that our staff, including the cleaning team, contributed to making your stay enjoyable. Your feedback on parking and the on-site restaurant is valuable, and we'll take it into consideration for future improvements. We look forward to welcoming you back when you're in the region again! Regards The Sebel Team

Frustrating!

Nota de Tripadvisor 3.0/5

Ann M Valoración certificada de TripAdvisor

I stayed in a one-bedroom garden view suite with a kitchenette. The hotel is new and well-appointed. However, having no guest manual to provide instructions for the combined oven/microwave, the coffee pod machine, or even where to find the QR code for room service from the adjoining restaurant was frustrating. When I finally found this, on the bedroom wall, the link didn't work, so I could not view the menu or order any in-room dining for my three-day stay. There is no toaster provided in the kitchen and you apparently make toast in the oven - which I couldn't work, even after googling to find a manual. There is not much point in having high-tech appliances if guests can't use them. I did ask, several times at reception, about the menu and QR codes and while the staff were polite and friendly, I didn't get the issues resolved. The welcome card and letter were nice touches and it would help if these included where to find instructions for ordering food or using the appliances.

Dear Guest, Thank you for sharing your experience with us. We appreciate your feedback about the challenges you faced with the appliances and ordering food. We apologize for any inconvenience caused and will work to improve communication and provide clearer instructions for our guests. Your insights are valuable, and we hope to have the opportunity to enhance your experience in the future. Thank you for bringing these concerns to our attention. Regards Gagan

Good hotel in Lower Hutt

Nota de Tripadvisor 4.0/5

Ram-chicago Valoración certificada de TripAdvisor

Nice rooms with basic amenities. Walkable to restaurants and nearby mall. They even have a self service guest laundry. Staff is really nice and helpful. The restaurant and coffee shop is good. Good location.

Dear Guest, Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that you enjoyed our comfortable rooms, convenient amenities, and the excellent location. It's great to know that our staff's service, as well as our restaurant and coffee shop, met your expectations. We look forward to welcoming you back in the future and providing you with another enjoyable experience. Regards The Sebel Team

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 131 opiniones 7.3/10 Ubicación
  • 224 opiniones 8.9/10 Habitación
  • 180 opiniones 8.8/10 Servicio
  • 78 opiniones 9.5/10 Ambiente
  • 75 opiniones 9.8/10 Limpieza
  • 71 opiniones 7.9/10 Comodidad
  • 40 opiniones 4.9/10 Relación Calidad/Precio
  • 19 opiniones 6.8/10 Desayuno

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Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (IVA e impuesto turístico) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.