Sofitel Sanya Leeman

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 231 opiniones

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Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • Sumérjase en las impresionantes vistas al mar y la montaña

  • Estampas de las vacaciones francesas de otra época

  • Un paraíso para los más pequeños

  • Oferta MyKids válida exclusivamente para miembros del programa Accor Live Limitless

  • Oferta MyGlass válida exclusivamente para miembros del programa Accor Live Limitless

Nuestros alojamientos

Localización del hotel

Sofitel Sanya Leeman

No 28 North Haitang Road, Haitang Bay District, Sanya, Hainan Province
572014 SANYA
China

GPS:18.335466, 109.740818

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.4/5  231 opiniones

Valoración de TripAdvisor  5.0/5  6.169 opiniones

Wonderful!

Nota de Tripadvisor 5.0/5

Nskskdldns Valoración certificada de TripAdvisor

Beautiful resort! concierge guy Kroeger was super friendly and helped us with everything. -He also speaks English which was great! So make sure to find him😎 In all, the staff and service was superb.

Dear Nskskdldns, Thank you so much for recognizing Kroeger’s contribution to your 5 star experience. Kroeger and the entire team look forward to your return visit. With kind regards, Marc de Beer General Manager

Quiet and Luxurious place

Nota de Tripadvisor 5.0/5

Paradise531990 En familia - Valoración certificada de TripAdvisor

It was not used to the weather in Hainan though , humid and hot, we do not have much time to be adapted to the climate. The room allocated was 11th Floor of Gold tower, garden view, although it is too high to see the garden, we are very much satisfied with the room because of its tidiness. During the stay for 3nights, we had two sunny days that may make us enjoy the spacious outdoor pools. Meals in restuarants and room services are very good. Except for trsnsportation, I can give here 5 points out of 5 . 아주 좋았던 호텔이었습니다. 모든 것이 갖추어진 곳에 다만 다소 불친절한 직원이 있었지만 대체로 만족스러운 호텔 이었습니다.

尊敬的宾客, 感谢您选择入住我们酒店! 非常高兴能得到您的肯定,您的满意是我们前进的动力!我们期待您的下次光临!祝您一切顺利! 谨启 酒店管理层

Don’t bother

Nota de Tripadvisor 3.0/5

bjk127 Con amigos - Valoración certificada de TripAdvisor

Sadly, this experience did not live up to expectations. We picked Sofitel because it generally has a great reputation, but this resort is Sofitel in name only. It wasn’t their fault that Covid made it stressful or that it has seriously hurt the entire island, but what made it worse was the massive language barrier, being ignored by hotel staff, constant confusion and communication issues, a very mediocre breakfast buffet, no swim up bar service, and no good restaurant options (the Thai place is mediocre at best). It quickly became apparent that their seems to be no leadership here, no GM, and no quality control. All in all, I left feeling extremely disappointed, wouldn’t stay there again, and would certainly not recommend it to any friends.

Dear Guest: Thank you very much for choosing Sofitel Sanya Leeman Resort and taking the time to give us a review. We are very sorry for the problems you reported and the inconvenience caused to you during your stay. The hotel has reported your questions to the relevant departments, and will continue to supervise and train staff to provide a better level of service. We sincerely look forward to seeing you again to witness the improvement of our service! Sincerely Hotel management

Best hotel in Sanya

Nota de Tripadvisor 5.0/5

Anne S En pareja - Valoración certificada de TripAdvisor

During the pandemic it's even more important to have a hotel whose communication is transparent and fair We've seen many hotels in Sanya and Sofitel is by far the best (facilities&food). moreover, the service far exceeded our expectations - special thanks to Joly&Angela: You've given us a relaxing vacation!

Dear Guest, Thank you for your warm review. We are honored to be recognized by you. Your support is the driving force for us to keep moving forward. We are committed to creating unforgettable experiences for our guests. We sincerely look forward to seeing you again and wish you a happy life! Sincerely Hotel management

Estancia perfecta para desconectar

Nota de Tripadvisor 5.0/5

chicodelamanzana En pareja - Valoración certificada de TripAdvisor

El hotel es una opción perfecta para disfrutar y desconectar del estrés de la ciudad. Las habitaciones son grandes y están muy limpias, perfectas. El desayuno buffet es muy completo, tienes barras dulces y saladas con comidas orientales y occidentales. El hotel tiene varias piscinas donde puedes encontrar espacios más privados para tener más tranquilidad. Además hay muchas opciones para estar cómodo. Los restaurantes son muy buenos, y el el trato es perfecto, especialmente en el Thai, donde cenamos y nos trataron de maravilla. El servicio en general de todos los empleados es excelente.

Dear Guest, Thank you for your comments regarding your stay at the Sofitel Sanya Leeman Resort. We are very glad to learn that you had an enjoyable stay at our resort and looking forward to welcoming you back in the future. Sincerely, Christophe Hazebrouck General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 4.007 opiniones 9.1/10 Ubicación
  • 7.544 opiniones 9/10 Habitación
  • 13.464 opiniones 8.9/10 Servicio
  • 38 opiniones 5/10 Internet
  • 5.899 opiniones 9.7/10 Ambiente
  • 5.729 opiniones 9.3/10 Instalaciones
  • 2.721 opiniones 8.7/10 Desayuno
  • 2.520 opiniones 8.4/10 Comodidad

Ofrecido por Trustyou

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