ETAP Belfast

Estimado/a Lucia H., Le agradecemos enormemente sus comentarios en relación a su estancia en ETAP Belfast. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Benji Reception supervisor

Estimado/a JOSE ANGEL M., Le agradecemos enormemente sus comentarios en relación a su estancia en ETAP Belfast. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Hannah

Hi Maria, Thank you for taking the time to leave us feedback about your recent stay. First and foremost, I would like to apologise that you have gone away from us feeling disappointed. Since I have passed this information to the maintenance department, so thank's again for your feedback In regard's to the room, they are designed with a focus on flexibility, freedom of movement and well-being ,to offer our guests essential comfort at great prices. We hope that you would gave us another chance to better serve you in the future. Kind regard's Benji Reception supervisor

Hola Maria, Gracias por tomarse el tiempo para dejarnos comentarios sobre su reciente estancia. En primer lugar, me gustaría disculparme porque se haya alejado de nosotros y se haya sentido decepcionado. Entiendo que estaba molesto porque no hablaba inglés y estaba teniendo dificultades para traducir, todas nuestras recepcionistas son muy útiles y harán todo lo posible para satisfacer sus expectativas, incluso si hay un problema de comunicación. En cuanto a las gafas de sol, nunca hemos recibido ningún mensaje suyo, pero si puede enviarme un correo electrónico a h7…, estaremos más que encantados de atenderlo. Saludos cordiales Benji Supervisor de recepción

Estimado/a JOSE ANTONIO M., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ETAP Belfast. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Etap, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo.

Hi Vicente, Thank you for taking the time to leave us feedback about your recent stay. I am pleased to read that you enjoyed your stay with us! We hope to see you again soon so we can challenge you to a game of table football! Kind regard's Benji Reception Supervisor

Hi Ana, Thank you for taking the time to leave us feedback about your recent stay. I am pleased to read that you had a fantastic stay with us and i will let the staff know how you found them attentive, they will be pleased to know. We hope to see you again. Best regard's Benji Reception supervisor Surprisingly fantastic Very central and 8 minutes from the Belfast bus station. A very attentive staff and the room clean and comfortable.

Hi Belen, Thank you for taking the time to leave us feedback about your recent stay. I would like to apologise that you did not receive the standard of service that you should have while staying, I regret that you felt that the staff did not help you with your request, we expect our staff to handle all situations with the utmost courtesy, sympathy and helpfulness and we deeply regret the adverse impression you have gained on this occasion. At AccorHotels, we ask our customers to reuse their towels. Savings made on water and energy are used to fund tree planting. One tree is planted every minute. You can always request more towel's at reception. If you decide to stay again, you can always pre allocate a room on our quiet side, you can do this online or alternatively call us at the hotel. Best regard's Benji Reception supervisor

Hi Ane, Thank you for taking the time to leave us feedback about your recent stay. I am happy to read that you had a very nice stay :) And I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We hope to see you again in your future travel's! Best regard's Benji Reception supervisor

Hi Mel, Thank you for taking the time to leave us feedback about your recent stay. I am pleased to read that you had a comfortable stay with us. Also, I will forward your comments to our design team, so thank you for letting us know. We hope to see you again. Best regard's Benji Reception supervisor

Hi Silvia, Thank you for taking the time to leave us feedback about your recent stay. I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to John. I know he will be delighted to learn that his efforts have been appreciated and remembered. Best regards Benji Reception supervisor

Hola Daniel, Gracias por tomarse el tiempo para dejarnos comentarios sobre su reciente estancia. Me complace leer que tuviste una buena estadía. Siempre es un placer recibir comentarios positivos. Esperamos verte de nuevo en tus viajes futuros. Atentamente Benji Supervisor de recepción

Hi Javier, Thank you for taking the time to leave us your feedback about your recent stay. I can see from the rating you scored us at the hotel that you were not satisfied. Please feel free to contact me at the hotel if you would like to discuss further the issues you had. Best regards Benji Reception supervisor

Hi Ana, Thank you for taking the time to leave us feedback. I am pleased to read that you had a comfortable stay with us in Belfast :) We hope to see you again in your future travels. Best regards Benji Reception supervisor